Hotel - Novotel Ambassador Seoul Gangnam
Novotel Hotel Novotel Hotel

Novotel Ambassador Seoul Gangnam Hotel

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4.5/5 1,631 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Children's Club for 3 to 6 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • INCHEON
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi
    • Solarium
  • Children's Club for 3 to 6 years
  • Golf practice facilities

Catering

  • Breakfast
  • 4 restaurant(s)
  • 3 bar(s)
  • Room service

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 332 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Pay per view channel(s)
    • Phone with 2 handsets in room
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,127 reviews

Our guest reviews for Novotel Ambassador Seoul Gangnam

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating Based on 1,631 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Vivi K. Business - 22/05/2018
« Nice location »

Room is clean and the room size is just normal. Bed size was queen but it looks double size. Location is very nice near by gangnam, coex, so on, excepted it located on the hill. And rainy day is terrible to find a taxi, so i was late coex’s bussiness meeting. Hotelier service is good, but do not recommand to catch a taxi on the street to customer, specially rainy day. I was so depressed that taxi was passed me 10 times.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vivi (Shin Hyoung) k., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much for your positive rating and review. I would like to kindly recommend to reserve a taxi prior to your departure for your convenience. Our concierge staffs will be happy to help and assist you. Thank you again for sharing your experience, and we hope to welcome you back in the near future! Sincerely, Vincent Lelay General Manager

AccorHotels certified review
Rolf Business - 21/05/2018
« Very nice room and super location »

After some years break I came back to Novotel Gangnam. No question I will keep staying there in future. Very nice room, super service and location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rolf R., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much for your positive feedback. We are very happy to hear that you have enjoyed your stay with us! Thank you again for sharing your experience, and we look forward to welcoming you back in the near future! Sincerely, Vincent Lelay General Manager

AccorHotels certified review
Anonymous Business - 17/05/2018
« Disappointing »

I generally like Accor Group Hotels, whether Sofitel (The Palm Dubai is great, also Sofitel Frankfurt, Berlin and others) or Novotel (Dubai was nice, Zürich good, Toulouse as well etc), but the Novotel Gangnam was a disappointment throughout: Rooms are maybe still OK, though not great. The Executive Lounge does not deserve the name: Small, unpleasant set up, hardly anything nice to enjoy, breakfast so disappointing that the staff was right to recommend to go downstairs to the breakfast buffet. Which was OK, but noisy and and untrained staff. Then technical failures on the room such as the toilet flush not working any more (not nice). Two staff ladies at the Lounge where just great: Perfect English, very friendly, very helpful, really impressive (one called Sofia, the other I do not remember). But two friendly staff members cannot save a hotel with so many things that simply are bad. After Seoul i went to Busan, and back in Seoul stayed at the Millenium Hilton: What a relief - with a very nice ExecLounge that was a pleasure to stay at, good Food, long happy hours, far nicer rooms. So in nutshell: If in Seoul, never again the Novotel Gangnam!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eckhart S., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Gangnam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vincent Lelay General Manager

AccorHotels certified review
Hasbullah Business - 14/05/2018
« An accommodating experience »

The staff were really helpful in assisting me during my stay. The room is good and nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohd Hasbullah Mohamad F., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much for your comment especially regarding our staff service! I will share your feedback with our team! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Lelay General Manager

AccorHotels certified review
Jimmy M. Business - 14/05/2018
« Fantastic stay in Gangnam Novotel »

Staff were very polite, room is big and clean. location is fantastic, easy to walk around. best thing airport limousine directly stop at door step of Novotel Ganagnam

Our hotel has responded to the review
Our hotel has responded to the review

Dear jimmy mun, We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much for your positive feedback especially regarding our staff service! We are very pleased to hear that you had a pleasant stay with us! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Lelay General Manager

AccorHotels certified review
Cz Business - 14/05/2018
« Overall fine »

Check - in process was smooth and efficient, staff was very pleasant. Other than this, the food selection was somewhat a little average compare with Accor hotels I tried elsewhere in the world. Lack of more local flavours which I had hoped to try but I understand not everyone could get used to it so that's just my personal observation. Conceriage was very helpful, environment is good, an overall good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Huiwen Z., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much for your feedback! We will take your review into consideration and improve our product and service. Thank you again for sharing your experience, and we hope to welcome you back in the near future! Sincerely, Vincent Lelay General Manager

AccorHotels certified review
Mark D. Business - 12/05/2018
« Wonderful stay »

Lovely hotel and excellent location. The staff was world class. I would definitely come back on my next trip to Seoul.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark D., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much again for your positive review. We are very happy to hear that you had a pleasant stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Lelay General Manager

AccorHotels certified review
Pieri Business - 12/05/2018
« Wonderful »

The stay was perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pieri J., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much for your compliment and I hope to see you again in the near future! Have a safe trip back! Sincerely, Vincent Lelay General Manager

AccorHotels certified review
Wesley N. Business - 11/05/2018
« Good service, location and facilities »

Friendly efficient staff in all areas of the hotel. Tyler was really helpful at check in. Good amenities and location. Good recommendations for dinner from Concierge

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wesley N., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much for your comment especially regarding our staff service. I will deliver your message to Tyler. I am sure that Tyler will be very happy to receive your compliment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Lelay General Manager

AccorHotels certified review
Yuzana B. S. Families - 07/05/2018
« It was great. All the staffs are very welcoming, nice and kind. »

I stayed 11 days in novotel. From the receptionist to the room cleaner. They are all great. People inside the business room are also nice and friendly. Gym and Sauna Facilities are not like regular hotel facilities, it is more like a professional gym. What i like more about is you can play golf with their golf sets for free - you just need to pay hourly charges. Staying with Novotel for 11 days is great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yuzana Bo S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much for your positive feedback. we are very happy to hear that you have enjoyed your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, Vincent Lelay General Manager

AccorHotels certified review
Paul L. Business - 05/05/2018
« Paul L. »

Very professional staff. I am impressed y Mr. Thomas Oh especially for his help during my conference organised in Novotel. Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much for your compliment especially regarding our staff service. I will deliver your comment to Thomas. I am sure that Thomas would be very happy to receive your positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Lelay General Manager

AccorHotels certified review
Jan Business - 03/05/2018
« Comfortable »

Comfortable, but beer is too expensive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jan Frank V., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. We will take your feedback into consideration and constantly improve our product and service. Thank you very much for sharing your experience and we hope to welcome you back in the near future. Sincerely, Vincent Lelay General Manager

AccorHotels certified review
Raclee Solo - 30/04/2018
« Nice restaurant view »

Splendid view for those who enjoy the meal or drink.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khong Loon L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much for your positive feedback! we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Lelay General Manager

AccorHotels certified review
Henny O. Business - 27/04/2018
« cozy room and good location »

i like the room.the bed comfortable.the bathroom is small but clean. location is excellent.. they also have shuttle bus to incheoun station .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henny S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much for your positive feedback! We are very pleased to hear that you have enjoyed your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous ones one. Sincerely, Vincent Lelay General Manager

AccorHotels certified review
Anonymous Business - 27/04/2018
« good stay with good amenities and food »

Even though it was one night for transit to Singapore. It was a good place to stay and very comfortable when stepping into the hotel. Guest services are top notch and welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeremy Xing Yang T., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much for your positive feedback especially regarding our staff service. We are very happy to hear that you have enjoyed your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Lelay General Manager

AccorHotels certified review
Goh K. W. Business - 27/04/2018
« Clean and convenient »

Walking distance to many eateries and shopping street

Our hotel has responded to the review
Our hotel has responded to the review

Dear Goh Kok W., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much for your positive feedback. We hope your next visit will be as pleasant as the previous one! Sincerely, Vincent Lelay General Manager

AccorHotels certified review
Gary R. Business - 26/04/2018
« Novotel Gangnam stay was comfortable »

A Fine experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary A r., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much for your positive feedback! We hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Lelay General Manager

AccorHotels certified review
R., J. Business - 26/04/2018
« A very good hotel in Seoul/Gangnam. »

I've spend there two days and nights. Good rooms (size, equipment), excellent breakfast. Good location with short ways to restaurants/pubs/clubs around.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joern R., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much for your positive feedback! We are very pleased to hear that you have enjoyed your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Lelay General Manager

AccorHotels certified review
Benoit C. Business - 25/04/2018
« Perfect location, great service »

I felt privileged

Our hotel has responded to the review
Our hotel has responded to the review

Dear Benoit C., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much for your review and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Lelay General Manager

AccorHotels certified review
Andrew B. Business - 23/04/2018
« Always Delivers! »

I have just returned from my most recent trip to Korea, staying at the Ambassador whilst there. Travelling overseas 3-4 times per year on business, I try to stay in places that are well located and good value. The Ambassador has proven to be a fantastic hotel to base myself during my Korean trips. The staff are fantastic, service is excellent and the facilities are all well maintained and accessible whenever required. The rooms are modern and well appointed, with good city and distant landscape views from either side of the building. I can't fault the hotel and gladly return every time I go to Korea.!

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