Hotel - Novotel Ambassador Seoul Gangnam
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Novotel Hotel

Novotel Ambassador Seoul Gangnam Hotel

130 Bongeunsa ro  Gangnam gu 
06124  SEOUL
KOREA, REPUBLIC OF

1,462 reviews
TripAdvisor Rating Based on 1,462 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi
    • Solarium

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Children's Club for 3 to 6 years
  • Air Conditioning
  • INCHEON
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi
    • Solarium
  • Children's Club for 3 to 6 years
  • Golf practice facilities

Catering

  • 4 restaurant(s)
  • 3 bar(s)
  • Room service

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 332 rooms
  • 251 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Pay per view channel(s)
    • Phone with 2 handsets in room
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,476 reviews

Our guest reviews for Novotel Ambassador Seoul Gangnam

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,462 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Chee C. T. Business - 19/09/2017
« comfotable stay »

Nice clean room n comfortable ambience. Location is good with nearby foods street. friendly receptionist n concierge.

AccorHotels certified review
Magdalena Business - 15/09/2017
« Very Nice Hotel and super Friendly Staff »

Great experience. Hotel Staff was very friendly and great giving indications and recommendations.

AccorHotels certified review
Matthew H. Business - 13/09/2017
« Comfortable, luxurious and conveniently located. »

A real impression of a modern, luxurious hotel greets you on entry into the lobby area. Received a friendly welcome on arrival. Very grateful to be able to access the room earlier than standard check-in times, due to early flight arrival. Well presented room with all the expected facilities. Spoilt for choice at breakfast (only stayed one night, which just isn't enough to spoil yourself with the variety of food selections).

AccorHotels certified review
T. Business - 13/09/2017
« Excellent experience. »

Excellent room facility and bedding.

AccorHotels certified review
Vikram R. Business - 12/09/2017
« Amazing experience. I was most satisfied with services and amenities »

As above. Very happy with my experience

AccorHotels certified review
Pascal P. Business - 12/09/2017
« Pascal P. General manager Airstar Asia »

As usual in this hotel , very good welcome, comfortable rooms and bathroom, business floor facilities and service. my destination when next in Seoul.

AccorHotels certified review
Alex L. Business - 11/09/2017
« Fantastic! »

The whole experience was great. Exceeded my expectations. Everyone from concierge, check in counter, housekeeping and waiters / waitresses at the restaurant - all were great. I felt welcomed, and it is like second home. Keep it up.

AccorHotels certified review
Cas R. Business - 11/09/2017
« well done »

Good accomadation, nice breakfast friendly people and good service

AccorHotels certified review
Henry K. Families - 11/09/2017
« Great 4 hours! Stay cut short due to an emergency. »

First time visit! Love the hotel and service! Unfortunately, my 3 days 2 nights vacation to Seoul got cut short to a few hours due to K. Jung Un's hydrogen bomb testing. I am in the US Navy working in Busan and had to return back to Busan for follow on meetings. I used points for my stay. I asked if I could get back my points for the 1 unused night, but unfortunately, it was not allowed.

AccorHotels certified review
John W. T. F. Solo - 11/09/2017
« Efficient & Pleasant »

Most helpful and pleasant staff overall for a first timer in Korea.

AccorHotels certified review
Andrew B. Business - 11/09/2017
« Never fails to impress! »

I have just returned from my third visit to Korea in 18 months. On each occasion, I have stayed at the Ambassador and thoroughly enjoyed it every time. The location, staff and facilities are excellent, making a busy business trip much easier to manage. This visit was particularly special as I was traveling with a major customer and a colleague and the feedback from both was extremely positive also. My work commitments now require that I visit South Korea 3-4 times per year. I will definitely be returning to the Ambassador and would highly recommend the hotel to anyone planning a trip.

TripAdvisor review
Business - 11/09/2017
« Excellent location, so-so service »

Location was excellent, with a few minutes walk to the metro station. Just next to the station, there's a food street with tons of choices. As the hotel is located up on a hill, you'll be required to walk up slope on return trip. Service was so-so, nothing exemplary. Stayed in many Novotel properties in Asia and this came to be the first which didn't offer toothbrush and toothpaste (in the name of being earth friendly); thought only IBIS does that. No issue to get one though upon request (but then again...it's quite a hassle to do it every day). Not quite expected from a Novotel property. The greeters at the front entrance could be more friendly as they are the first staff whom guests would see. Perhaps I'm quite used to having staff greeting and opening doors for guests at most of the Accor hotels, especially in Asia, so am surprised that this wasn't quite practised in this hotel. Not that I mind, just thought this small gesture will give a good first impression to guests and more so as it's quite commonly practised in 4-5 star properties.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HedgeJey, Thank you for the time to share your experience during your stay with us. Fortunately we are located in center of Gangnam Area with lots of restaurants, bars and shopping. As you know, we are practicing sustainable development by not to providing disposable items, however, I will reviewing with my team for future practice to our guests. In terms of guest service, we will continue to enhance staff training and monitoring to meet our 5 star standard level of service. Looking forward to welcoming you back! Vincent Lelay General Manager

AccorHotels certified review
Sankar S. Business - 10/09/2017
« Very Nice »

The facilities are really good. We had different world altogether.. I enjoyed the swimming and Gym as a complementary. Breakfast is too good.

AccorHotels certified review
Christopher J. A. Business - 09/09/2017
« Chief executive officer »

I've been saying Novotel over 15 years whenever I traveled to Korea for business trip. Because all Novotel employees kindness I can't go to other hotel.

AccorHotels certified review
L. K. C. Couples - 08/09/2017
« very good »

good service

AccorHotels certified review
Niels Business - 07/09/2017
« Good »

Good service, clean rooms, nice breakfeast

AccorHotels certified review
Peter C. Business - 05/09/2017
« Breakfast is not as good as before »

Room quality and services are consistent good. The breakfast choice and quality is dropping.

AccorHotels certified review
Joy Business - 05/09/2017
« Nice first time experience »

To be short and concise, our expectation was a bit too much from the received service, hence I felt a little disappointed.

TripAdvisor review
Solo travel - 05/09/2017
« great trip »

my stay was very nice in Novotel in Gangnam. it's not the first visit. i've always thought that this Novotel was the most excellent Novotel among Novotels where i've stayed. Especially it looks to me that the faciities was great, Gym! also, the premium lounge was very nice for view, service and staff's kindness.

Our hotel has responded to the review
Our hotel has responded to the review

Dear changwonl845, Thank you for your continuing loyalty and positive comments especially on our service! Looking forward to welcoming you back. Vincent Lelay General Manager

AccorHotels certified review
George W. Business - 03/09/2017
« Generally good, some areas for improvement »

Good service generally, particularly the front desk, concierge and wait staff. The quality of the buffet was only average (actually poor given the price), and the size of the premium rooms rather small.

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