Novotel Ambassador Seoul Gangnam Hotel 5 stars

TripAdvisor rating 4.5/5 1,797 reviews
Novotel Ambassador Seoul Gangnam
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Hotel extras

  • Located in Gangnam district near Coex with easy access to the airport

  • 332 modern guest rooms and 9 meeting rooms

  • 5 restaurants & Bar offering from international to Bistro cuisines

  • Web corner at the lobby and free WIFI service throughout the hotel

  • 24-hour Fitness center with a jogging track, swimming pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Children's Club for 3 to 6 years
  • 100% non-smoking hotel
  • Air conditioned
  • INCHEON
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Children's Club for 3 to 6 years
  • Golf practice facilities
Catering
  • Breakfast
  • 4 restaurant(s)
  • 3 bar(s)
Business services
  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Ambassador Seoul Gangnam

130 Bongeunsa ro
Gangnam gu
06124
seoul
korea, republic of

Tel: +8225671101

Fax: (+82)2/5644573

Contact email

Check-in from 15h00

Check out up to 12h00

  • GANGNAM STREET (BONGEUNSARO) :   GANGNAM Gangnamdaero

  • KAL LIMOUSINE :   3A (#6703) 4A or 10B

  • GANGNAM STATION :   2 GREEN GANGNAM STATION

  • NONHYEON STATION :   7 LIGHT GREEN NONHYEON

  • SHINNONHYEON STATION :   9 GOLD SHINNONHYEON

  • By plane

    INCHEON At 65km / 40.39 miles - Shuttle paying

  • By boat

    TUKSOM FERRY At 12km / 7.5 miles

  • By boat

    YOUIDO FERRY At 17km / 10.63 miles

  • By car

    KYUNGBU EXPRESS HIGHWAY At 1km / 0.63 miles

  • By train

    SEOUL TRAIN STATION At 15km / 9.38 miles

GPS :37.505258, 127.028829

Currently, close to our hotel

Namsan Park in Seoul, visit

From 01/01/2019 to 31/12/2019

At 6.8 km

Dongdaemun Design Plaza by Zaha Hadid

From 01/01/2018 to 31/12/2019

At 7 km

The Changing of the Royal Guard at Gyeongbokgung Palace

From 01/01/2019 to 31/12/2019

At 9.4 km

Picnic in the World Cup Park

From 01/01/2019 to 31/12/2019

At 14 km

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with 1 double bed

  • Max. number of persons: ‌3
  • Area: From 26
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard room with two single beds

  • Max. number of persons: ‌3
  • Area: From 26
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 queen-size bed

  • Max. number of persons: ‌3
  • Area: From 26
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 2 single beds

  • Max. number of persons: ‌3
  • Area: From 26
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Premier Executive Room with 1 queen-size bed

  • Max. number of persons: ‌3
  • Area: From 26
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Premier Executive Room with 2 single beds

  • Max. number of persons: ‌3
  • Area: From 26
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Premier Suite with 1 queen-size bed

  • Max. number of persons: ‌3
  • Area: From 54
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior Suite with 1 king-size bed

  • Max. number of persons: ‌4
  • Area: From 82
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

The Korean style traditional room - Ondol

  • Max. number of persons: ‌3
  • Area: From 26
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Under the Sea room with 2 single beds

  • Max. number of persons: ‌3
  • Area: From 26
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Gourmet buffet restuarant "The Square" features a wide variety of Korean, Japanese, Chinese, Western, and American favorites. With a comfortable atmosphere and modern interior. "The Square" is an ideal venue for business and family gatherings.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SHUNMI

Type of cuisine: Japanese

SHUNMI features a sake room, sushi bar along with private dining that includes the "Zaziki" which is a traditional Japanese-style tatami room. Enjoy everything from casual sake dining to luxurious premium dining at "SHUNMI".

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE DELI (BAKERY)

Type of cuisine: Cafe

Start your day off at 'the Deli' with the freshly baked breads and coffee. From the fluffy pastries to the various cakes, 'the Deli' provides you the sweet pleasure to complete your day.

Lunch

06:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ENTREE

Type of cuisine: Regional

Entree is a contemporary Korean dining that offers an array of modern Korean dishes as various a-la-carte menus and course meals. Please come and experience the true flavors of Korean nature at 'Entree'.

Lunch

11:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GRANA II - LIVE MUSIC BAR

Photo non contractuelle / Strictly non binding

Gran A II provides nightlife entertainment with live performances from exclusive bands and various events. Perfect for social and business gatherings, Gran A II's menu features a wide array of whiskey, cocktails, beer, and other beverages.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Photo non contractuelle / Strictly non binding

Lobby Lounge features a variety of coffee options, cocktails, teas, and other beverages along with various desserts and simple breakfast options. And provides a quiet atmosphere for daytime business meetings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IN BALANCE CAFÉ

Photo non contractuelle / Strictly non binding

You can now enjoy your choice of soups, sandwiches, salads, healthy fresh juices and drinks before or after your work-out at our In Balance Café.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 495 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Novotel Ambassador Seoul Gangnam

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,945 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,797 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

warm atmosphere

Customer review rating 4.4/5

Olivier Families - 10/06/2019 AccorHotels certified review

I particularly like the lobby which opens onto the restarant and living room of the room. The rooms are spacious and well equipped with a flat for breakfast in the loundge or the choice is reduced. I prefer breakfast in restarant room I love the neighborhood with an atmosphere in modernity and traditional alley.

Dear Olivier L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Baek Guest Experience Manager
Customer review rating 4.4/5

Business T. Business - 10/06/2019 AccorHotels certified review

Very nice and clean hotel. Good location. Breakfast service below expectation. Accor membership points haven’t been awarded even though I requested it.

Dear Carsten R., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Gangnam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Baek Guest Experience Manager

Convenient position

Customer review rating 4.4/5

Anonymous Business - 04/06/2019 AccorHotels certified review

Poor quality connection. King size bed that used to split into two mattress. no shower but just a bath tube. Expensive buffet lunch.

Dear Stefano L., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Gangnam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Baek Guest Experience Manager
Customer review rating 4.4/5

Bas K. Business - 04/06/2019 AccorHotels certified review

really nice hotel with good swimming pool and sport facilities

Dear Bastiaan Johannes Wilhelmus k., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Baek Guest Experience Manager

Hotel to relaxs

Customer review rating 4.4/5

Wildan R. Business - 01/06/2019 AccorHotels certified review

I like it, the place is neat and not too far from 24 hour store. The room is nice too

Dear Wildan r., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Baek Guest Experience Manager

Good

Customer review rating 4.4/5

Anonymous Business - 01/06/2019 AccorHotels certified review

Nice and comfortable

Dear Giuseppe D. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Baek Guest Experience Manager

Excellent!

Customer review rating 4.4/5

Angela F. Friends - 01/06/2019 AccorHotels certified review

I would like to commend Mr Young from concierge. His service was excellent!

Dear Angela San San F., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our concierge team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Baek Guest Experience Manager

Perfect location for a business trip in seoul

Customer review rating 4.4/5

Ricardo Business - 01/06/2019 AccorHotels certified review

The hotel is simply perfect for whoever wants to spend time in Seoul and be able to meet customers at the business lounge, and entertain them at the golf training course. The hotel offers an amazing breakfast, amazing service at the lounge and very clean and comfortable rooms.

Dear Ricardo C., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Baek Guest Experience Manager

Happy coming back to stay for second time

Customer review rating 4.4/5

Dylan Business - 31/05/2019 AccorHotels certified review

Room and Gym are great. requested for a birthday cake for my wife and your guest services delivers a nice surprise on midnight. Greatly appreciate Will also leave a good review at tripadvisor for your hotel Thanks

Dear dylan t., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Baek Guest Experience Manager

Very good

Customer review rating 4.4/5

Farley (. B. Business - 30/05/2019 AccorHotels certified review

Great

Dear Farley Douglas B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Baek Guest Experience Manager

Novotel Ambassador Gangnam Review

Customer review rating 4.4/5

Prakash Business - 29/05/2019 AccorHotels certified review

Excellent location. Value for money. One of the best fitness centers I have seen along with a well maintained Jacuzzi & Sauna facility.

Dear Prakash N., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Baek Guest Experience Manager

Good.

Customer review rating 4.4/5

V. S. Business - 24/05/2019 AccorHotels certified review

1) Room was neat and tidy 2) Bathroom amenities were good, except that shower water spills to the floor.

Dear S. V., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be much more pleasant than the previous one. Sincerely, Daniel Baek Guest Experience Manager

My stay in Korea

Customer review rating 4.4/5

Kimberly Business - 22/05/2019 AccorHotels certified review

The hotel lobby is very nice and looks updated. I believe the rooms need to be brighter and updated. Overall, very clean and everyone was very nice.

Dear Kimberly C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Baek Guest Experience Manager

Very good place to stay in Seoul

Customer review rating 4.4/5

Peter Business - 21/05/2019 AccorHotels certified review

I'm staying in this hotel during my business trips to Korea over the last decade (almost) and enjoying it! :) The main treasure of this hotel is its caring and very helpful team, but location, amenities and facilities are also very good. Sometimes the room equipment may need better care and rooms are on the smaller side but this is really very minor point and doesn't have impact on my decision to come back to Novotel Gangnam again :)

Dear Pioter N., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Baek Guest Experience Manager
Customer review rating 4.4/5

K Business - 21/05/2019 AccorHotels certified review

Professional and courteous. However, I would have preferred advance notice of cultural expectations in the sauna.

Dear Kristina B., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and we will continue to improve our quality of service and product. For your comment, we are deeply sympathized with your concern about the situation in the sauna and apologize sincerely. Thank you again for sharing your experience, and we hope your next visit will be much more pleasant than the previous one. Sincerely, Daniel Baek Guest Experience Manager

Acceptable level nothing out of ordinary

Customer review rating 4.4/5

Gary C. Business - 20/05/2019 AccorHotels certified review

I felt the girl in the Premium Floor Lounge is not so responsive in wanting to serve. Maybe it’s all self service including getting a drink.

Dear Gary Sze Ming C., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Gangnam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Baek Guest Experience Manager

Business Meeting

Customer review rating 4.4/5

Eric L. Business - 20/05/2019 AccorHotels certified review

Pleasant environment but wifi connection needs further improvement.

Dear Eric L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. For your comments,our team will check for Wifi connection. Thank you again for sharing your experience and we hope to better assist you next time for your visit. Sincerely, Daniel Baek Guest Experience Manager

Room satisfaction in the lowest

Customer review rating 4.4/5

Edward L. Solo - 19/05/2019 AccorHotels certified review

Funniest part is that even I booked the single King-size bed room, Novotel Gangnam ended up putting two queen-size bed and put single bed sheet on the mattresses to make it look like a single king-size bed.. Never experienced this kind of service in my entire life, which is really funny somehow. I did not mind sleeping at only one side of mattress as the joint part of two mattresses was very uncomfortable.

Dear Edward L., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Gangnam. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. For your comments,We have a room with 2 queen size bed and put single bed sheet but we apologize that we were not able to inform you in advance about these rooms at check-in.Your preference will be recorded in our system, and we will upgarde room with your next stay. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Daniel Baek Guest Experience Manager

Good location but the breakfast fall short of expectation

Customer review rating 4.4/5

Daniel Business - 17/05/2019 AccorHotels certified review

Good pleasant business hotel in downtown Gangnam.

Dear Daniel L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Baek Guest Experience Manager

Nice hotel in good location

Customer review rating 4.4/5

Slim -. S. Business - 16/05/2019 AccorHotels certified review

Room is spacious, well equipped and good live band group from Philippines in the bar. Walking distance to subway , shopping, food & beverage Airport bus in front of the entrance which is very convenient .

Dear Guey Bai L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For your comments,Hotel policy is free to use the sauna from the Gold members, and we will consider the free use of Silver members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Baek Guest Experience Manager
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