Novotel Ambassador Seoul Gangnam Hotel 5 stars

TripAdvisor rating 4.5/5 1,831 reviews
Novotel Ambassador Seoul Gangnam
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Room 1

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  • I cannot take advantage of the Members' rate

Hotel extras

  • Located in Gangnam district near Coex with easy access to the airport

  • 332 modern guest rooms and 9 meeting rooms

  • 5 restaurants & Bar offering from international to Bistro cuisines

  • Web corner at the lobby and free WIFI service throughout the hotel

  • 24-hour Fitness center with a jogging track, swimming pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Children's Club for 3 to 6 years
  • 100% non-smoking hotel
  • Air conditioned
  • INCHEONPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Children's Club for 3 to 6 years
  • Golf practice facilities
Catering
  • Breakfast
  • 4 restaurant(s)
  • 3 bar(s)
Business services
  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Ambassador Seoul Gangnam

130 Bongeunsa ro
Gangnam gu
06124
seoul
korea, republic of

Tel: +8225671101

Fax: (+82)2/5644573

Contact email

Check-in from 15h00

Check out up to 12h00

  • GANGNAM STREET (BONGEUNSARO) :   GANGNAM Gangnamdaero

  • KAL LIMOUSINE :   3A (#6703) 4A or 10B

  • GANGNAM STATION :   2 GREEN GANGNAM STATION

  • NONHYEON STATION :   7 LIGHT GREEN NONHYEON

  • SHINNONHYEON STATION :   9 GOLD SHINNONHYEON

  • By plane

    INCHEON At 65km / 40.39 miles - Shuttle paying

  • By boat

    TUKSOM FERRY At 12km / 7.5 miles

  • By boat

    YOUIDO FERRY At 17km / 10.63 miles

  • By car

    KYUNGBU EXPRESS HIGHWAY At 1km / 0.63 miles

  • By train

    SEOUL TRAIN STATION At 15km / 9.38 miles

GPS :37.505258, 127.028829

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathrobe

Standard room with two single beds

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathrobe

Superior Room with 1 queen-size bed

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathrobe

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathrobe

Premier Executive Room with 1 queen-size bed

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathrobe

Premier Executive Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathrobe

Premier Suite with 1 queen-size bed

  • Max. number of persons: 3
  • Area: From 54
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathrobe

Junior Suite with 1 king-size bed

  • Max. number of persons: 4
  • Area: From 82
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathrobe

The Korean style traditional room - Ondol

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathrobe

Under the Sea room with 2 single beds

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathrobe

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Gourmet buffet restuarant "The Square" features a wide variety of Korean, Japanese, Chinese, Western, and American favorites. With a comfortable atmosphere and modern interior. "The Square" is an ideal venue for business and family gatherings.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SHUNMI

Type of cuisine: Japanese

SHUNMI features a sake room, sushi bar along with private dining that includes the "Zaziki" which is a traditional Japanese-style tatami room. Enjoy everything from casual sake dining to luxurious premium dining at "SHUNMI".

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE DELI (BAKERY)

Type of cuisine: Cafe

Start your day off at 'the Deli' with the freshly baked breads and coffee. From the fluffy pastries to the various cakes, 'the Deli' provides you the sweet pleasure to complete your day.

Lunch

06:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ENTREE

Type of cuisine: Regional

Entree is a contemporary Korean dining that offers an array of modern Korean dishes as various a-la-carte menus and course meals. Please come and experience the true flavors of Korean nature at 'Entree'.

Lunch

11:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GRANA II - LIVE MUSIC BAR

Photo non contractuelle / Strictly non binding

Gran A II provides nightlife entertainment with live performances from exclusive bands and various events. Perfect for social and business gatherings, Gran A II's menu features a wide array of whiskey, cocktails, beer, and other beverages.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Photo non contractuelle / Strictly non binding

Lobby Lounge features a variety of coffee options, cocktails, teas, and other beverages along with various desserts and simple breakfast options. And provides a quiet atmosphere for daytime business meetings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IN BALANCE CAFÉ

Photo non contractuelle / Strictly non binding

You can now enjoy your choice of soups, sandwiches, salads, healthy fresh juices and drinks before or after your work-out at our In Balance Café.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 495

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Novotel Ambassador Seoul Gangnam

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,230 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,831 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very satisfying stay

Customer review rating 4.4/5

Richard M. Business - 11/09/2019 AccorHotels review

Room was clean, facilities up to date, staff friendly and spoke great English.

excellence in service, location and breakfast

Customer review rating 4.4/5

Thomas R. Business - 08/09/2019 AccorHotels review

I needed an affordable hotel with excellent location, good service, good food. I found everything I needed in Novotel Ambassador Gangnam amd I really ecourage travelers to explore around the hotel area by walk.

Dear Thomas R., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hye-Ran Sung Guest Loyalty Manager

Nice hotel

Customer review rating 4.4/5

Katherine Friends - 05/09/2019 AccorHotels review

Nice hotel , trust Accor

Dear Katherine W., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hye-Ran Sung Guest Loyalty Manager

Again an extraordinary experience

Customer review rating 4.4/5

Sam C. Business - 02/09/2019 AccorHotels review

Service as perfect as usual, everything is execellent!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hye-Ran Sung Guest Loyalty Manager

ok

Customer review rating 4.4/5

Alberto Business - 02/09/2019 AccorHotels review

for being a business hotel, I was quite disappointed by wifi recurring issues. Staff was helpful

Dear Alberto Formento D., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hye-Ran Sung Guest Loyalty Manager

awesome

Customer review rating 4.4/5

Mickey Business - 02/09/2019 AccorHotels review

no hassle in check in, staffs were friendly and helpful, they let me late check-in

Dear Mickey Jane S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hye-Ran Sung Guest Loyalty Manager

Very clean room, very helpful staff

Customer review rating 4.4/5

Anna Business - 31/08/2019 AccorHotels review

We really appreciated helpfulness of the staff, the room upgrade and the late checkout

Dear Anna A., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hye-Ran Sung Guest Loyalty Manager

it was quiet ok

Customer review rating 4.4/5

Anonymous Business - 30/08/2019 AccorHotels review

couldn't check-in before 3pm and waited in the lounge for about 1 hour until room is made up but overall was ok

overal satisfied experience

Customer review rating 4.4/5

Jw Families - 23/08/2019 AccorHotels review

people were kind and facility was good. swimming pool and service was good, too. However, the fact that swimming pool user cannot use sauna was bit inconvinient.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hye-Ran Sung Guest Loyalty Manager

Great place to stay on a business trip in Gangnam

Customer review rating 4.4/5

Anonymous Business - 21/08/2019 AccorHotels review

Great, with very helpful and competent staff.

Dear R K., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Baek Guest Experience Manager

I would not stay there again

Customer review rating 4.4/5

Dongshin K. Business - 18/08/2019 AccorHotels review

Pretty unpleasant experience with your hotel for this long term stay. Hotel house keeping service was good though the room needs certain renovation in the restroom area.

Dear Dong Shin K., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Gangnam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Baek Guest Experience Manager

Great experience, good amenities

Customer review rating 4.4/5

D.y. Business - 16/08/2019 AccorHotels review

I enjoyed my stay. Breakfast was really good (and I love the Korean dishes). Pool / hot tubs are really useful. Elevators are a bit slow though (and not enough).

Dear Dezhi Y., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Baek Guest Experience Manager

Reasonable hotel, but very busy

Customer review rating 4.4/5

Sarah M. Business - 13/08/2019 AccorHotels review

My stay was satisfactory. Onlt complaint was that on check in, when I enquired about a room upgrade as a platinum member, I was told that you were fully booked and that the rooms were not very different anyway. My issue with this is that a) you were still advertising rooms for sale for the duration of my stay and b) how can they be described as no different if the price is different. I would have preferred an honest answer.

Dear Sarah M., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Gangnam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. For your comments,We will respond to your enquiry as soon as possible. Sincerely, Daniel Baek Guest Experience Manager

Good rooms, but poor service

Customer review rating 4.4/5

Oskar O. Business - 11/08/2019 AccorHotels review

Rooms are nice, clean and modern. At check-in, there was long waiting and not enough staff covering the front desk. When I arrived a couple of hours earlier my room was not ready, but manning at front desk was better. In general the breakfast keep good quality, but there is always items that has run out. Staff do not have a chance to refill, as visitors are too many when there is a conference. I would actually recommend you open a separate breakfast room for conference guests in the morning.

Dear Oskar O., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Gangnam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Baek Guest Experience Manager

Everything Ok internet very bad

Customer review rating 4.4/5

B S. Business - 06/08/2019 AccorHotels review

Good everything ok, just terrible internet

Dear Bernardo S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Baek Guest Experience Manager

Good

Customer review rating 4.4/5

Rémi Business - 05/08/2019 AccorHotels review

Nice staff no issues

Dear Remi L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Baek Guest Experience Manager

Satisfied !!

Customer review rating 4.4/5

Myungji C. Business - 04/08/2019 AccorHotels review

The room is clean with a kind staff . The room cost is still affordable, considering the location of the hotel at the center of Gangnam!

Dear Myung Ji c., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Baek Guest Experience Manager

okay

Customer review rating 4.4/5

Anonymous Business - 02/08/2019 AccorHotels review

Everything was okay except things I mentioned below. There was no amenities (Shampoo, Conditioner, Body Wash, Body Lotion, Tooth Brush) in the bathroom and there was no greeting card. No greeting card for silver members at Accor hotels in Korea??

Dear Jason Dan S., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Gangnam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Baek Guest Experience Manager

Nice hotel perfectly located

Customer review rating 4.4/5

Yannis Business - 02/08/2019 AccorHotels review

Very good experience staying at this hotel, as always. Friendly staff, clean, spacious and with good breakfast.

Dear Ioannis R., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Baek Guest Experience Manager

Clean hotel and convenient location

Customer review rating 4.4/5

Iris Couples - 01/08/2019 AccorHotels review

Location is convenient, just 5 mins walk to 신논현 station and 10 mins walk to 논현 station for food and shopping. There are 2 convenience store opposite to hotel. Rooms are clean and staff are helpful and nice, especially Sean from Front Desk! Thank you!!

Dear Po Yiu Iris Y., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Baek Guest Experience Manager
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