Hotel - Novotel Ambassador Seoul Gangnam
Novotel Hotel Novotel Hotel

Novotel Ambassador Seoul Gangnam Hotel

4.5/5 1,748 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Children's Club for 3 to 6 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • INCHEON
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
    • Japanese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi
    • Sauna (Paying)
    • Solarium
  • Children's Club for 3 to 6 years
  • Golf practice facilities

Catering

  • Breakfast
  • 4 restaurant(s)
  • 3 bar(s)
  • Room service

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 332 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Pay per view channel(s)
    • Phone with 2 handsets in room
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,670 reviews

Our guest reviews for Novotel Ambassador Seoul Gangnam

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,748 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Business - 18/02/2019 TripAdvisor review
« as GUEST »

I've been staying in this excellent hotel for the past three years and they very good service and they are very efficient. I have memorable stay every time. I invited friends and my family to experience hotel amenities.

Chung B. S. Couples - 12/02/2019 AccorHotels certified review
« Execellent Stay!! »

Front desk was very kind and saw the professionalism.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chung Bum S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Baek Guest Experience Manager

Donghoon K. Solo - 10/02/2019 AccorHotels certified review
« Cozy Room, Nice Area »

+: The room was nice, cozy and spacious, although it looked quite old. There are gym and indoor pool, which were quite nice with good equipments and nice natural lighting. Location is great, in the middle of Gangnam area and close to subway line no.9. -: There was bad smell in the corridor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K. Donghoon, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Baek Guest Experience Manager

Daniel J. Business - 10/02/2019 AccorHotels certified review
« Wonderful stay for business »

The staffs are decent and nice from check-in to check-out. They have kindly answered all my queries. Willing to stay for my next business trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel Hyundo J., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Baek Guest Experience Manager

Kt Couples - 09/02/2019 AccorHotels certified review
« Great location & Easy Access to Transportation »

Enjoyed my stay at your hotel. Loved the proximity to Gangnam and many restaurants. It was great being close to two metro stations. Great having the airport bus come right to the hotel. The room had everything I needed for my stay. Customer service was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Krystal T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Baek Guest Experience Manager

Jason C. Business - 08/02/2019 AccorHotels certified review

Very comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear C. Chuichen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Baek Guest Experience Manager

Peter Business - 08/02/2019 AccorHotels certified review
« Good hotel in a good place »

Staying a couple of months per year since 2010 in this hotel, the impressions are always positive :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pioter N., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Baek Guest Experience Manager

Peggy Business - 07/02/2019 AccorHotels certified review
« Clean rooms, great breakfast, great service »

It was my 2nd time staying at Novotel Gangnam. The service is always great, the rooms are clean and spacious and breakfast is a good spread though I'm only a bread and egg person for breakfast. The stay had been very comfortable. There's also a lot of restaurants nearby, whether it is BBQ or a hot bowl of ramen. Convenience stores are also less than 5 minutes walk away. From Incheon airport, the airport bus stops right in front of the hotel. Very convenient. A bit pricey compared to most other areas but it is in Gangnam afterall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pei Yee L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Baek Guest Experience Manager

Anonymous Business - 06/02/2019 AccorHotels certified review
« Pleasant »

Everything was good, I only missed cheese at the breakfast which can be eaten at breakfast ( not the ones goes well with wine:))

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gozde Isilay O., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Baek Guest Experience Manager

Ly Business - 03/02/2019 AccorHotels certified review
« Very good stay »

Good hotel, conveniently located, great benefits for Le Club Accor members

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lior Y., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Baek Guest Experience Manager

Phoebe Business - 02/02/2019 AccorHotels certified review
« Ms. Xu »

The receptionist told us we only need to take about 2 hours from hotel to the airport, so we bought bus ticket at 6:22pm to catch the flight of 10:05pm. when we came back, we were told by the staff, oh..it's too late and you need to take a taxi. it happened to me twice already. It seems that all of your staff have the intention to cheat us, so we had to take taxi. If we were told that we need 3 hours in the first place, we could take the early bus. This is very very bad. One more interesting thing is we were told that we could take hotel lumsine car, when we waited for the taxi. And we were told that the taxi would come late. However, when we insisted on to take the taxi. it arrived within 1 minute.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xiaowei Z., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Gangnam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Baek Guest Experience Manager

Lcch Business - 02/02/2019 AccorHotels certified review
« decent stay for 2 weeks »

Very good location. Room is clean and nice breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L. Cam Chung, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Baek Guest Experience Manager

Lars M. Business - 01/02/2019 AccorHotels certified review
« Fantastic experience at Novotel Ambassador Seoul Gangnam »

The best room I have stayed ever was room number 1726.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lars M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Baek Guest Experience Manager

Anonymous Business - 01/02/2019 AccorHotels certified review
« Easy stay, with polite staff and nice facilities »

Business trip so time at hotel was limited. Stay was pleasant. Only two minor issues: 1) I'm 178cm and I found getting in and out of the bath shower was a little hard (due to the height of the bath) the previous stay at your hotel I had a separate shower. 2) The price of a coffee at the cafe! I paid 180,000 won ($21 AUD) for a coffee. In Australia an equivalent coffee is around $4.50 AUD

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher S., Thank you very much for your review. I would like to apologize for the inconvenience during your stay this time. For your next visit, please be kindly informed that next time you visit the hotel, we will arrange a room with shower.Thank you vey much for understanding and we hope your next visit is much more pleasant that the previous one. Thank you. Sincerely, Daniel Baek Guest Experience Manager

Amir Business - 31/01/2019 AccorHotels certified review
« 1 night stay in novotel gangnam »

had to stay for a single night in novotel gangnam. mistakenly got off the wrong subway station - walked to another novotel branch (dongdeamin?) and asked for a taxi, got to the hotel late, and got my room without any issues.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Baek Guest Experience Manager

Rc Business - 29/01/2019 AccorHotels certified review
« air-conditioing is a problem »

difficult to manage temperature/fan to allow sleeping

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rodney C., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and we will continue to improve our quality of service and product. Thank you again for sharing your experience, and we hope your next visit will be much more pleasant than the previous one. Sincerely, Daniel Baek Guest Experience Manager

Anonymous Families - 29/01/2019 AccorHotels certified review
« It could have been better. »

I am grateful for the smooth check-in process and cordial treatment but there are some things that needed to be worked out. As a Platinum member, I have developed a meticulous taste on how Accor hotels maintain their world-renowned standards which I have been enjoying for years.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ralph I., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Baek Guest Experience Manager

Hisham Business - 26/01/2019 AccorHotels certified review
« One of my Favorite hotel to stay at ! »

I loved almost every thing ! Highly Professional, Supportive and very Friendly Staff, Excellent Front Desk & Concierge Services, Great Housekeeping & Laundry efforts resulted in an Ultra Clean room (as well as public area), Fresh & Super Clean Towels and Bed Sheets, Room Size, Accessories, Decoration, Furniture, another high "Salute" goes to Food & Beverage department for Great variety of Tasty Food ! My appreciation is extended for the hidden "Soldiers" of Maintenance, Security and of course The Management !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hisham K., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Baek Guest Experience Manager

J. Y. Business - 24/01/2019 AccorHotels certified review
« satisfy »

your staff is warmly trade me, answer question

Our hotel has responded to the review
Our hotel has responded to the review

Dear Y. J., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Baek Guest Experience Manager

K. Families - 22/01/2019 AccorHotels certified review
« Very clean, nice, quiet environment and staff was extremely friendly »

Very clean, the cleaner came and clean the room daily, location was great!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dao K., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Baek Guest Experience Manager

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