Hotel - Mercure Hotel Hannover Medical Park
Mercure Hotel Mercure Hotel

Mercure Hotel Hannover Medical Park

4.0/5 216 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pets allowed 10  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Sauna
  • Other sports activities
    • Billiards/Snooker
    • Jogging track

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:00
    • Opening hours : Week-end 06:00-22:00

Business services

  • 8 meeting room(s)
See all services

Hotel location

Our rooms

At the 4-star Mercure Hotel Hannover Medical Park, you can choose from Standard rooms with two single beds, double bed or double bed with sofa and Privilege rooms with double bed.All 112 rooms in our hotel are air-conditioned and have WIFI. Two children under the age of 12 can sleep in their parents' room at no extra cost. Children aged under 16 can enjoy breakfast free of charge. Your pet is welcome for a fee of EUR 10 a night.

  • 112 rooms
  • 110 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 28 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,665 reviews

Our guest reviews for Mercure Hotel Hannover Medical Park

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 216 reviews
Pwnorthants Business - 10/12/2018 AccorHotels certified review
« could have been better »

room too warm at night (airco apparently not working); no tea- or coffee-making facilities or complimentary water in the room (although an Accor Platinum card holder)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for taking the time to tell us about your experience at the Mercure Hotel Hannover Medical Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ihr Team vom Mercure Hotel Hannover Medical Park

Anonymous Business - 06/12/2018 AccorHotels certified review
« Could be better »

The room and overall facilities were quite nice however I had to go three times with full luggage to the front desk when I arrived as the key to the room was not properly programmed. I heard several other people staying over, having similar issues. In the bathroom of the room there seemed to have a leak in the sink. I had used the sink in the night and in the next morning the floor was full of water.

Anonymous Business - 02/12/2018 AccorHotels certified review
« Convenient work trip »

Good stay, comfortable beds, nice breakfast, with easy access to campus for meetings and trails for recreation.

Susan B. Business - 23/11/2018 AccorHotels certified review
« Would have been very good but there was no hot water on 22nd Nov »

Unfortunately, you had hot water problems on the 22nd November which I understand was not your fault but I think a gesture/discount would have been appropriate in this case.

Venu K. Business - 23/11/2018 AccorHotels certified review
« Always it's a nice stay »

would like to recommend you to provide, free still water bottle daily 1 in the room and small changes to the breakfast menu.

Sharon B. Business - 23/11/2018 AccorHotels certified review
« Regular user, but this visit not as satisfied as usual. Bad wi-fi and no hot water on last day »

I have stayed here regularly and never had any problems. This time, however, the Wi-Fi kept dropping and I had to resubmit the password almost every ten minutes or so. And on my final morning there was no hot water so was unable to take a shower or wash my hair.

Angela H. Business - 22/11/2018 AccorHotels certified review
« Good »

It meet expectations . I was a bit disappointed when I came to pay for dinner in that when the person came with bill and I showed my loyalty card, she said it was not possible to apply the discount as I should have shown it to her before she got the bill. She said she could not cancel it and raise it again. I found that odd. I know now!

W. Business - 21/11/2018 AccorHotels certified review
« Always a good place to stay »

As usual, great service and a great breakfast. The hotel desperately needs to upgrade their air conditioning though as it is pretty much entirely useless and doesn't seem to do anything at all. With this past hot summer, the rooms were *very* warm.

André Business - 21/11/2018 AccorHotels certified review
« Satisfactory as ususal »

I regularly visit the hotel as it is both convenient to where I need to be and provides a good level of comfort and facilities for the price, most of the time. Staff are friendly and helpful and make you feel welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Medical Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ihr Team vom Mercure Hotel Hannover Medical Park

Mick W. Solo - 20/11/2018 AccorHotels certified review
« one night stop over »

easy check in bar and reception staff very friendly

Anne S. Business - 18/11/2018 AccorHotels certified review
« Moderate rooms to extremely expensive rates »

With prices per night at 378 Euro one could at least expect the restaurant to be open. Instead it was boooked all 4 nights but not even half full.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Hannover Medical Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ihr Team vom Mercure Hotel Hannover Medical Park

Business - 11/11/2018 TripAdvisor review
« Relax place to be but a little bit expensive »

Mercure Hannover Medical Park is a nice Hotel. Of course, like every Mercure Hotel it sounds a little bit old... Still a bath in the bathroom and not a shower for example but in general room are OK.People a efficient and kind.But, you can not park without paying... No place to park outside of the hotel.At the end, nice place, but a little bit expensive (in my mind)

Christophe B. Business - 10/11/2018 AccorHotels certified review
« Not far from City Center / Calm »

During a business trip I had to spend 3 nights in this hotel. Calm, petit kind, people of restaurant efficiency and nice... I would say... Please come... Little point... A little bit expensive... And they forgot to provide me a voucher for a drink... as a gold member...

Xx Business - 29/10/2018 AccorHotels certified review
« Hotel location very convenient for Hanover exhibition. »

Very good service from hotel team. Good restaurant too.

Anonymous Solo - 22/10/2018 AccorHotels certified review
« Doctor »

Simple, but functional. Close to the the hospital and research institute areas. Good service also at night.

W. Business - 12/10/2018 AccorHotels certified review
« Friendly staff but rooms are a bit old. »

As always, very friendly staff. This is a good hotel but the rooms are showing their age: airco that doesnt really do anything in the summer months (back rooms are really hot during the summer), and no electric plugs (forget about USB ports) anywhere near the bed so you cant charge your phone, etc.

Mark R. Business - 03/10/2018 AccorHotels certified review
« Mark R. »

Both the check in and check out took several minutes due to number of people waiting and a shortage of reception staff although I was given an upgraded room which was appreciated

Michalis Business - 29/09/2018 AccorHotels certified review
« great! »

- friendly employees at reception, bar/restaurant! - room OK, old but clean!

David Business - 26/09/2018 AccorHotels certified review
« Very friendly and helpful staff »

Whilst the room was generally clean and tidy, several fixtures and fitting (i.e. power sockets and light switches) had come away from the walls exposing live wires. An iron in the room would have been useful. By far the biggest positive was the staff who were always friendly and helpful.

Puneet Business - 15/09/2018 AccorHotels certified review
« Good »

Overall good experience- clean and functional room, friendly staff through out. Staying long, one annoying aspect thought, no power near the bed area to charge phones.. !

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