Hotel - Mercure Hotel Hannover Medical Park
Mercure Hotel Mercure Hotel

Mercure Hotel Hannover Medical Park

4.0/5 212 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Sauna
  • Other sports activities
    • Billiards/Snooker
    • Jogging track

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:00
    • Opening hours : Week-end 06:00-22:00

Business services

  • 8 meeting room(s)
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Hotel location

Our rooms

At the 4-star Mercure Hotel Hannover Medical Park, you can choose from Standard rooms with two single beds, double bed or double bed with sofa and Privilege rooms with double bed.All 112 rooms in our hotel are air-conditioned and have WIFI. Two children under the age of 12 can sleep in their parents' room at no extra cost. Children aged under 16 can enjoy breakfast free of charge. Your pet is welcome for a fee of EUR 10 a night.

  • 112 rooms
  • 110 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 28 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,495 reviews

Our guest reviews for Mercure Hotel Hannover Medical Park

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 212 reviews
Puneet Business - 15/09/2018 AccorHotels certified review
« Good »

Overall good experience- clean and functional room, friendly staff through out. Staying long, one annoying aspect thought, no power near the bed area to charge phones.. !

R. R. B. Families - 13/09/2018 AccorHotels certified review

It was comfortable good staying , for me the only things that need improvement were: 1) the very limited menu of the hotel restaurant when we had dinner there , and 2) the unavailability of luggage service.

Xx Families - 12/09/2018 AccorHotels certified review
« Very nice service »

Great service at both check in and check out. My little 3 year old was delighted to get a little present upon checking out. Breakfast was OK but not amazing. Room was very clean and very functional with well equipped mini bar.

Casper D. G. Families - 11/09/2018 AccorHotels certified review
« Exactly as you'd hope »

After a rather disappointing visit to Novotel Suites in Hamburg a week earlier, the visit to Mercure Hannover Medical Park was a relief! The room, although it was 'basic' (instead of a junior suite) was much nicer. Well maintained, clean, no weird noises, comfortable. We had a simple bite in the restaurant in the evening, the portions were generous, the plates nicely dressed, everything was tasty, and the bill was reasonable. The breakfast, which was a horrible in Hamburg, was perfect in Hannover. A large selection of everything you'd expect from both a continental or a english breakfast, and then a few homemade surprises here that were just too good not to try. The chef was very attentive, trying to make smalltalk to all his guests to make them comfortable. What an awesome guy. He personally raised my rating from an 8 to a 10! One can only imagine what he would do with better equipment, because if you glanced into his open kitchen, you'd see that the machinery was quite outdated. Quite a miracle that he made everything as good as he did!

Daniel Business - 08/09/2018 AccorHotels certified review
« Good experience »

Nice Mercure Hotel. Friendly staff, clean room and a good breakfast

Anonymous Business - 06/09/2018 AccorHotels certified review
« Week business trip »

Mercure Hannover Medical park offers good rooms for the money. The rooms are clean and quiet. Only remark I have is that the airconditioning shuts down at 00:00 am and restarts at 03:00 am. During the first night I had not noticed what was waking me up at 03:00....

Khawar M. Families - 03/09/2018 AccorHotels certified review
« it was very short stay but great experience. »

extra parking charge was a bit of surprise. thank you.

Tim Business - 24/08/2018 AccorHotels certified review
« Basic but quilt too small »

The room is basic and the quilt cover much too small for the bed. Good to have tea and coffee making facilities.

Marcin P. Families - 19/08/2018 AccorHotels certified review
« Super »

Quiet, clean, good food, helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcin M., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Medical Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Hannover Medical Park

Peter P. Business - 18/08/2018 AccorHotels certified review
« Very nice stay indeed »

Clean, comfortable and very polite staff. Breakfast staff were very attentive and pkeasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Philips, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ihr Team vom Mercure Hotel Hannover Medical Park

Chrisg Business - 17/08/2018 AccorHotels certified review
« I will give this hotel another try »

I selected this hotel because it has air-conditioning, however, it wasn't able to cope with the heat during my visit and was pretty much ineffective. The outside pool was a lifesaver in my case. As for the rest, the hotel has a good breakfast, descent sized rooms and friendly staff, especially Christopher.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher G., Thank you for taking the time to tell us about your experience at the Mercure Hotel Hannover Medical Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Hotel Hannover Medical Park

Sharon B. Business - 17/08/2018 AccorHotels certified review
« Excellent stay! »

Staff are great, food excellent and rooms are very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon B., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Medical Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Hannover Medical Park

Mark R. Business - 16/08/2018 AccorHotels certified review
« As a regular visitor to this hotel continue to find the staff friendly and room adequate although on this occasion found the air conditioning particularly noisy in the room »

As a regular visitor would make three comments: 1. Wait for a staff member to be on reception at arrival 2. Noisy air conditioning in the room 3. Prefer to see more regular updates to menu

Susan J. B. Business - 15/08/2018 AccorHotels certified review

Great friendly staff who are always helpful whenever i stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan B., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Medical Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Hannover Medical Park

Heidi Families - 15/08/2018 AccorHotels certified review
« Friendly, helpful staff, cold pool. »

The property was easy to access, and very clean. The staff way SUPER HELPFUL. Especially the gentleman working when we checked in and the lovely gentleman working at the restaurant for breakfast. We ate dinner in the restaurant as well. The waiter was friendly. Actually everyone was helpful and nice. The pool was cold. We were experiencing the hottest May, June, July and August, EVER, like since people started keeping record and the pool was cold. I mean, I guess you are waiting for more serious climate change to kick in or something? We also enjoyed watching the pool cleaning robot at work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heidi E., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Medical Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Hannover Medical Park

J. K. Families - 05/08/2018 AccorHotels certified review
« Fantastic »

Everything was perfect and the staff were great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Komylainen J., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Medical Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Hannover Medical Park

Dr.z. Business - 04/08/2018 AccorHotels certified review
« excellent service »

bad that i have to pay daily for parking in hotel park place ___!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmad Z., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Medical Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Hannover Medical Park

Warren A. Business - 03/08/2018 AccorHotels certified review
« Always friendly staff but the hotel is showing it's age. »

As always, the staff are really friendly. The hotel is showing its age, especially in this hot summer weather when the airco struggles to do anything effective and there are no electric sockets next to the bed. Still, definitely one of the better hotels in the area and I will continue to use it with pleasure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Hotel Hannover Medical Park

Anonymous Business - 03/08/2018 AccorHotels certified review

Alles ok

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrte Frau G., Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Ihr Team vom Mercure Hotel Hannover Medical Park

Lars A. Families - 01/08/2018 AccorHotels certified review
« Not the room that we have booked! »

We have booked a family room for our family, 2 adults and 2 children. We have indeed recerived an order confirmation which says a family room. When we show op at the hotel after driving 1200km or 17 hours in the car, you do not wish to get the message - "we do not have the room you have booked". The lady in the reception said, that she had nothing she could do. I all ended with two seperate double rooms - not acceptable. Instead of en ugrade because of your failure we got a downgrade. Again - not acceptable. I was very tired and had no energy to discuss the lady at the front desk. You must come up with som sort of compensation - eg return of my 4000 reward points. I did not get what I have payed for.

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