Hotel - Mercure Hotel Hannover Medical Park
Mercure Hotel Mercure Hotel

Mercure Hotel Hannover Medical Park

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4.0/5 203 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Other sports activities
    • Billiards/Snooker
    • Jogging track

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:00
    • Opening hours : Week-end 06:00-22:00

Business services

  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

At the 4-star Mercure Hotel Hannover Medical Park, you can choose from Standard rooms with two single beds, double bed or double bed with sofa and Privilege rooms with double bed.All 112 rooms in our hotel are air-conditioned and have WIFI. Two children under the age of 12 can sleep in their parents' room at no extra cost. Children aged under 16 can enjoy breakfast free of charge. Your pet is welcome for a fee of EUR 10 a night.

  • 112 rooms
  • 100% non-smoking hotel
  • 28 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • RJ 11 outlet
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,189 reviews

Our guest reviews for Mercure Hotel Hannover Medical Park

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 203 reviews
AccorHotels certified review
Daniel L. Business - 30/03/2018
« Everything was fine. »

Everything was fine, sadly there was no fitness room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel Landsberg, We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Medical Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Hannover Medical Park

AccorHotels certified review
Mehdi G. Friends - 21/03/2018
« Not good almost bad but in the middle »

Beds were really uncomfortable. Small showers. Same breakfast menu. Rude employees and no knowledge of the English language.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mehdi Gerami, Thank you for taking the time to tell us about your experience at the Mercure Hotel Hannover Medical Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Hotel Hannover Medical Park

AccorHotels certified review
Victoria Business - 09/02/2018
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Victoria Clifford, We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Medical Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Hannover Medical Park

AccorHotels certified review
Anonymous Business - 28/01/2018
« An enjoyable stay! »

From the friendly welcome in reception, the good food in the bar and the comfortable room, this was an enjoyable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul Austin, We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Medical Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Hannover Medical Park

AccorHotels certified review
Rb Business - 27/01/2018
« Excellent »

Check in was hassle-free, staff were very helpful, food was excellent, room was very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert Bischof, We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Medical Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Hannover Medical Park

AccorHotels certified review
Thomas Business - 26/01/2018
« alles gut »

alles gut

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr Beha, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Hannover Medical Park. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Ihr Team vom Mercure Hotel Hannover Medical Park

AccorHotels certified review
Maria C. Business - 22/01/2018
« All worked perfectly fine »

I had a short stay for business trip all very convenient and perfect service, as usual

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Maria Cordero Alaiz, We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Medical Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Hannover Medical Park

TripAdvisor review
753nirads Business - 17/01/2018
« Domotex - Excellent location for trade fair visitors »

Excellent location - only 15 minutes by taxi to Messe Service is all departments was flawless - food was also very good Quiet and comfortable rooms Sauna is clean but would be good to have a small gym

AccorHotels certified review
W. A. Business - 11/01/2018
« Friendly staff. Decent rooms but all a bit older. »

The rooms are showing their age with no USB charging ports, no power sockets close to the bed, etc. Quite a few TV channels but on English general entertainment channels (the few English channels are all news one.) I never get my free drink coupon at check-in unless I ask for it. That's poor customer interaction. I do get my WiFi coupon though. The bar area and menu has improved quite a bit over the years.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Allen, Thank you for taking the time to share your feedback. Very sorry for the inconvinience about your membership. We noticed and next time we will give you the welcome voucher drink. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Hotel Hannover Medical Park

AccorHotels certified review
Rb Families - 03/01/2018
« Nice hotel, frequent visitor, but rooms are now getting dated. »

Nice enough, good team and good breakfast. But rooms now feel a little dated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Barkworth, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Hotel Hannover Medical Park

AccorHotels certified review
Martin Families - 29/12/2017
« Great service, great price »

Our family of four was well taken care of. The room was setup with extra beds we did not need to request or pay extra for. They also were very understanding towards our little kids. Breakfast had a wide selection and good value for the money.

AccorHotels certified review
Anonymous Solo - 25/12/2017

Alles ok

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr Ludolphs, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Ihr Team vom Mercure Hotel Hannover Medical Park

TripAdvisor review
Business - 18/12/2017
« Visit Hannover »

Mercure Hotel Hannover Medical Park has a perfect location - next to A7 and A2. Easy acces and perfect parking area. The rooms are very well equipped and the bar and restaurant has a good and large selection of nice food, beers and drinks. The staff at the hotel are very servicefrindly and helpful. A perfect place to stay over.

AccorHotels certified review
Anonymous Business - 11/12/2017
« AM »

i ordered a meal at the bar, and it was absolutely unedible nothing like it described on the menu. The salmon was overcooked and burnt, plus there was no spring onions as mentioned on the menu. I then raised this with your front reception desk and was told they could not do anything about it. It was quite poor customer service for guest, especially as your hotel guest there is not much choice other than the bar food in your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Afrina Mitha, Thank you for taking the time to tell us about your experience at the Mercure Hotel Hannover Medical Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ihr Team vom Mercure Hotel Hannover Medical Park

AccorHotels certified review
Peter K. Business - 11/12/2017
« Lovely staff - what’s happened to the food portions??? »

I’m a gold member, I’ve stayed here lots of times and the only reason I’ve not stayed most of the year is you have no gym. The sauna I had to ask to be switched on 30 minutes before I wanted to use it - which was when I got in from work... so that was difficult. Then the food.... what’s happened to your portion sizes? I get larger ready meals from the supermarket. I ask for bread to begin my meal and that often comes out with or after my food. Your staff are brilliant and I would consider them an asset, but your food is letting you down. I’ve just finished the chicken curry and basically I could eat it again and then I’d feel like I’ve eaten properly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. King, Thank you for taking the time to tell us about your experience at the Mercure Hotel Hannover Medical Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ihr Team vom Mercure Hotel Hannover Medical Park

AccorHotels certified review
Fred Business - 08/12/2017
« Kurzer Business trip »

Alles bestens!

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr Wijshoff, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Hannover Medical Park. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Ihr Team vom Mercure Hotel Hannover Medical Park

AccorHotels certified review
David B. Solo - 08/12/2017
« I've never stayed at your hotel »

Never been their

Our hotel has responded to the review
Our hotel has responded to the review

Dear David Burling, Thank you for taking the time to tell us about your experience at the Mercure Hotel Hannover Medical Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ihr Team vom Mercure Hotel Hannover Medical Park

AccorHotels certified review
Alexander P. Business - 08/12/2017
« Perfect »

Awesome, good breakfast, nice staff, couldn't ask for more.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr Pan, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Hannover Medical Park. Über Ihre lobenden Worte freuen wir uns sehr. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Ihr Team vom Mercure Hotel Hannover Medical Park

AccorHotels certified review
Anonymous Business - 06/12/2017
« Good facilities »

I wasn't well at the time, so difficult to express a opinion

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian Jones, We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Medical Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ihr Team vom Mercure Hotel Hannover Medical Park

AccorHotels certified review
Anonymous Business - 04/12/2017
« Good »

It was fine, what I expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Mawbey, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ihr Team vom Mercure Hotel Hannover Medical Park

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