Hotel - Mercure Hotel Hannover Medical Park
Mercure Hotel Mercure Hotel

Mercure Hotel Hannover Medical Park

4.0/5 210 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 68.00 EUR Non member rate
From 64.60 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Sauna
  • Other sports activities
    • Billiards/Snooker
    • Jogging track

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:00
    • Opening hours : Week-end 06:00-22:00

Business services

  • 8 meeting room(s)
See all services

Hotel location

Our rooms

At the 4-star Mercure Hotel Hannover Medical Park, you can choose from Standard rooms with two single beds, double bed or double bed with sofa and Privilege rooms with double bed.All 112 rooms in our hotel are air-conditioned and have WIFI. Two children under the age of 12 can sleep in their parents' room at no extra cost. Children aged under 16 can enjoy breakfast free of charge. Your pet is welcome for a fee of EUR 10 a night.

  • 112 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 28 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

d
4.4/5 AccorHotels Rating 2,343 reviews

Our guest reviews for Mercure Hotel Hannover Medical Park

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 210 reviews
Thor Business - 09/07/2018 AccorHotels certified review
« Comfy! »

Basically all good. Service in Restaurant/Bar is intent, Reception the same. All a bit to affected! And guys the food (one of the veggie pasta dishes) was really "average" and the cheesecake was even less than that. And still no almond or soya milk - come on we have 2018! The location outside the pool is fantastic. Also inside, the Bar is pretty cool! Room is ok, also the mattress, had a pretty compfy sleepy! Don't get it why parking is charged extra - put it already in the rate! Hotel was in general very clean! Anyways thx for all. -Thor

Andrew Business - 06/07/2018 AccorHotels certified review
« Of a reasonable standard, as would expect at Mercure »

Familiar, predictable, friendly. Menu needs to be changed more often as staying so frequently in the same hotel I gets "too samey"

Joe W. Business - 06/07/2018 AccorHotels certified review
« Just OK »

Staff was friendly and helpful. Breakfast buffet was always good and well stocked. In regards to the room, the Air Conditioning was very weak and Wi-Fi was erratic, but I was mostly frustrated by the lack of a power outlet anywhere near the bed. I have a 2-meter charging cable for my phone/alarm clock and it could not reach anywhere near the nightstand.

Marcus Business - 03/07/2018 AccorHotels certified review
« Reliably good hotel, software needs improvement »

I'm staying regularly at this location for business meetings. As usual, the whole appearance (exterior, lobby, room) is clean, inviting and pleasant. The room was spacious and comfortable and I was able to sleep quite well on the (firm, as I like it) bed. The staff took care to accommodate my room request and as usual was very helpful. The assortment of gins and the excellent hummus at the restaurant deserves a special mention. However, the software used to process fast checkin / checkout used by accorhotels really seems faulty. It was not the first time that I filled out the form on my way to the hotel (not only this one), including all detail such as employer and credit card, only to be notified on arrival that this information was not present and I had fill out the paper form during check in. This process could really use some quality control.

Christian G. Families - 03/07/2018 AccorHotels certified review
« Very pleasant stay »

The check-in was very professional and there was even gifts for the children a very nice surprise. The room was very nicely furnished and very comfortable. The restaurant in the evening was good but we ordered a small portion for my daughter that is 2 years old and got a portion for a full-grown man. When the bill came we were charged full price for that portion. When we said to the waiter that we ordered a small portion she just replied that the chef wasn't able to make a small portion and we had to pay. The breakfast next morning was very good and the checkout was easy and fast.

Bob B. Business - 28/06/2018 AccorHotels certified review

A good standard of accommodation

Warren Business - 25/06/2018 AccorHotels certified review
« A good hotel with friendly staff. »

This is a good hotel and the staff are very friendly and helpful. I enjoy staying here. My only grip is *never* getting my complimentary drink when I check in - I *always* have to ask for it. I've been staying regularly at this hotel for the past 3 years so I would have thought they would figure this out by now :-(

Pe… Business - 21/06/2018 AccorHotels certified review
« Awesome apart from one major problem... »

I really liked my stay - the staff is friendly, rooms are well kept / cleaned, the food is lovely and the breakfast is always appreciated... However, on this one occassion I had €850 processed on my credit card as a credit check (instead of the usual €100) and this pending charge was not cancelled by the hotel until I phoned up and made them aware of this outstanding issue... Something I should not have to worry about after my stay...

Asaf M. Families - 20/06/2018 AccorHotels certified review
« VERY GOOD VALUE »

The room was very clean and the bed comfortable . The choice at breakfast was excellent.

Sunil Business - 03/06/2018 AccorHotels certified review
« convenient location, relaxed atmosphere in the lounge »

I will stay here on subsequent trips because it is close to my place of work, has fairly good breakfast, a swimming pool and the lounge is perfect for informal meetings.

Willem Families - 22/05/2018 AccorHotels certified review
« very pleasant stay »

Sehr gut

Heidrun B. Business - 16/05/2018 AccorHotels certified review

all ok.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr L., Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Ihr Team vom Mercure Hotel Hannover Medical Park

Warren Business - 16/05/2018 AccorHotels certified review
« Always a good quality hotel. »

Good service, friendly, and generally with a smile. Breakfast is very good with a wide choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Warren A., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Medical Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Hannover Medical Park

Anonymous Families - 13/05/2018 AccorHotels certified review
« Very satisfied »

Everything very good and staff extremely friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angelica D., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Medical Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Hannover Medical Park

Tennessee S. Business - 23/04/2018 AccorHotels certified review
« Always a pleasant and friendly experience »

I am a regular visitor due to work and try to stay at the Mercure Medical when I can. The rooms are clean and functional, the staff are helpful and friendly and the food is always excellent. My only criticism this time is that I couldn't get an iron at reception on the nights that I was there so had to wear creased clothes. But this was at least my 12th stay and the first time that this has happened.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. B., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Medical Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry for the inconvinience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Hannover Medical Park

Daniel L. Business - 30/03/2018 AccorHotels certified review
« Everything was fine. »

Everything was fine, sadly there was no fitness room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel L., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Medical Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Hannover Medical Park

Mehdi G. Friends - 21/03/2018 AccorHotels certified review
« Not good almost bad but in the middle »

Beds were really uncomfortable. Small showers. Same breakfast menu. Rude employees and no knowledge of the English language.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mehdi G., Thank you for taking the time to tell us about your experience at the Mercure Hotel Hannover Medical Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Hotel Hannover Medical Park

Victoria Business - 09/02/2018 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Victoria C., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Medical Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Hannover Medical Park

Anonymous Business - 28/01/2018 AccorHotels certified review
« An enjoyable stay! »

From the friendly welcome in reception, the good food in the bar and the comfortable room, this was an enjoyable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul A., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Medical Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Hannover Medical Park

Rb Business - 27/01/2018 AccorHotels certified review
« Excellent »

Check in was hassle-free, staff were very helpful, food was excellent, room was very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert B., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Medical Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Hannover Medical Park

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 68.00 EUR Non member rate
From 64.60 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates