Hotel - Novotel Paris Orly Rungis
Novotel Hotel Novotel Hotel

Novotel Paris Orly Rungis Hotel

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4.0/5 881 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • PARIS ORLY
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK-IN FROM 9AM
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 13 meeting room(s)
  • Web Corner on a Mac
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Hotel location

Our rooms

Spacious, contemporary in design and adaptable, the Novotel room is true living space, perfect for all your needs. For greater comfort, choose our Executive Room: bathrobes, slippers, Nespresso coffee.

  • 180 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 50 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Computer
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,582 reviews

Our guest reviews for Novotel Paris Orly Rungis

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 881 reviews
AccorHotels certified review
Preeti R. Families - 03/04/2018
« Customer services is just awful »

Customer service is just unacceptable We got to the hotel late due to heavy traffic, we called in advance that we are running late. We explained we have not eaten and we have young kids. We asked if we can order something when we get there. They said yes and put the phone down. No reassurance at all. We got to the hotel at 9:40pm. The kitchen closes and 10pm. They said the kitchen is closed and there’s nothing they can make us. We explained we called in advance and it’s not 10pm. It’s 9:40pm. He then said all I have is pasta and decided to charge us full price for it. The kids menu comes with drinks yet we didn’t get that. I have never been to a 4* hotel with such poor customer service. We are gold members, they said we are no eligible for a discount or an upgrade...

AccorHotels certified review
Sarah Families - 31/03/2018
« Excellent hotel »

Very practical as very close to the airport. Staff are friendly and very efficient. Rooms are big and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICOLE A., We very much appreciate your comments regarding your stay at the Novotel Paris Orly Rungis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael PERIES, Directeur Général / General Manager Novotel Paris Orly Rungis.

AccorHotels certified review
Lloyd Business - 12/03/2018
« ok »

Hotel ws Ok I appreciated the front office group they did a good job. The restaurant was not so good. The majority of staff were very poor. It took long time to get drinks, both at the bar and when ordering at dinner. The exception is the woman who was clean up did a great job, very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LLOYD H., We very much appreciate your comments regarding your stay at the Novotel Paris Orly Rungis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael PERIES, Directeur Général / General Manager Novotel Paris Orly Rungis.

AccorHotels certified review
Sarah Families - 08/01/2018
« nice staff but bad sound isolation »

We picked the hotel because it has Telsa superchargers. Price was reasonable breakfast included. As we booked direct and I guess because we are members of Accorhotels loyalty program, we were upgraded from a superior to a suite. The room was super spacious with a double bed and two comfortable extra beds which were perfect for a family with a kid. Important detail, we had the nice surprise to learn that the mini bar was complimentary (only soft drinks and snacks) but more than enough for us. In the suite, you also have slippers and bathrobe as well as bath products. That was on the positive side of the experience. Unfortunately, sound isolation is really poor and on top of hearing people laughing in the hallway as they waited for the elevator, the guest above us was walking around with heals after 22h30 and seemed to move around the furniture....was very annoying as we were knackered after driving for 9 hours and only aspired to sleep and rest as we had 6 more hours to drive the day after. The last negative comment about the room would be the toilet...why such a tiny, tiny toilet when you have so much useless space in the suite. Only our 5 years old could actually go and close the door behind her, for my husband who is 1,95m...it'was like entering a shoe box... Sometimes I wonder what the interior designers are thinking about when planning the floor space... Anyway, overall it was ok for a one night stop. Breakfast is decent and staff welcoming. We could be back as long as Tesla chargers will remain. ;)

Our hotel has responded to the review
Our hotel has responded to the review

Dear SARAH D., Thank you for taking the time to tell us about your experience at the Novotel Paris Orly Rungis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michael PERIES, Directeur Général / General Manager Novotel Paris Orly Rungis.

AccorHotels certified review
Veera Families - 07/01/2018
« It was a great stay »

My complete family enjoyed the stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear VEERABHADRARAO R., We very much appreciate your comments regarding your stay at the Novotel Paris Orly Rungis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael PERIES, Directeur Général / General Manager Novotel Paris Orly Rungis.

AccorHotels certified review
G S. Business - 11/12/2017
« Mr G S.. Owner of the French Garden Ltd »

My guest and I had to visit my company in Rungis market, (French Garden Ltd). We have customers who regularly stay with you to visit us. We had to leave the hotel at 4am and could not as all the gates were locked. It took 20 minutes to find somebody to open the gates.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister S., Thank you for taking the time to tell us about your experience at the Novotel Paris Orly Rungis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michael PERIES, Directeur Général / General Manager Novotel Paris Orly Rungis.

AccorHotels certified review
Anonymous Business - 09/11/2017
« Functional »

Quality of bathroom was low - plastic prefabs

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUIS F., Thank you for taking the time to tell us about your experience at the Novotel Paris Orly Rungis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michael PERIES, Directeur Général / General Manager Novotel Paris Orly Rungis.

AccorHotels certified review
Anna Families - 03/11/2017
« Wonderful hotel, a shuttle schedule would be helpful! »

The hotel room, the staff and the breakfast were all fab. We thought that the shuttle would run regularly as all morning the monitor had said, "3 minutes". However, when we went to get the shuttle, we were told that it would be an hour before the next one (slight mishap with the monitor). It turned out that between 11am and 3pm the shuttle only ran once an hour, but that wasn't mentioned anywhere. We ended up missing our car rental slot and having to pay for an upgrade which was a bit disappointing. The hotel itself though was flawless.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANNA GAUNT, We very much appreciate your comments regarding your stay at the Novotel Paris Orly Rungis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It's a pity because we have the shuttle schedule at the front desk. For your next stay, don't hesitate to ask any information to our staff member. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Livia ALTIS Assistant front office manager Novotel Paris Orly Rungis.

AccorHotels certified review
Kate Families - 30/10/2017
« Novotel - a budget hotel? »

The bathroom was designed to feel like an airplane...complete with the experience where your knees hit the wall because it is so tiny. Staff ignored us for 10 minutes as we waited to check in and 4 of them were working with one customer (who cut in line in front of me). The hotel itself was bare bones, with extra charges for everything. Now, I know to stay in a budget hotel that at least offers a reasonably priced breakfast (17 euro per person!?).

Our hotel has responded to the review
Our hotel has responded to the review

Dear KATE M., Thank you for taking the time to tell us about your experience at the Novotel Paris Orly Rungis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Livia ALTIS Assistant front office manager Novotel Paris Orly Rungis.

AccorHotels certified review
Martin R. Couples - 09/10/2017
« Brand Standard Maintained - very happy stay »

Our stay was short, just an overnight connection from London to Le Mans, but very enjoyable. The room was comfortable and spacious, with a good feeling. Staff were friendly and helpful. Location was good with a bus stop nearby. We had arrived at Orly and took the Navette to Novotel. On departure we had to go to Gare Montparnasse and could have used public transport but decided on Uber and enjoyed a great ride with Mohammed in his luxurious Skoda. Food was up to the high standard we have come to expect and enjoy at Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister R., We very much appreciate your comments regarding your stay at the Novotel Paris Orly Rungis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael PERIES, Directeur Général / General Manager Novotel Paris Orly Rungis.

AccorHotels certified review
Tom S. Couples - 09/10/2017
« We had a very nice stay »

Very practical location, very nice and clean hotel, excellent breakfast, friendly staff! Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tom S., We very much appreciate your comments regarding your stay at the Novotel Paris Orly Rungis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael PERIES, Directeur Général / General Manager Novotel Paris Orly Rungis.

AccorHotels certified review
Anonymous Business - 21/09/2017
« Pleasant stay but with points fdr improvement »

The reception area, bar and restaurant are very nice and the personnel is friendly The room is nice but the bathroom looks like one for a camper or pleasure boat and the shower head can not be put high to take a nice shower!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Michael PERIES, Directeur Général / General Manager Novotel Paris Orly Rungis.

AccorHotels certified review
Gytis Families - 16/09/2017
« never visit again »

You didn't answer my email abaout deduction of invoice the taxi price becourse your hotel failed to provide the transport to Orly so I am on my holliday so i will write more detailed complain on your hotel and personel exepet restaurant where everything is ok the management is poor so i think this will be the last time i stay at accor group hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister P., Thank you for taking the time to tell us about your experience at the Novotel Paris Orly Rungis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I'm not aware about your deduction on a taxi. Can you provide me more details and information about it and I will do my best to help you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elodie RICHARD Front Office Manager h1… Novotel Paris Orly Rungis.

AccorHotels certified review
Anonymous Couples - 08/09/2017
« Very adequate »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear GORDON C., We very much appreciate your comments regarding your stay at the Novotel Paris Orly Rungis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael PERIES, Directeur Général / General Manager Novotel Paris Orly Rungis.

AccorHotels certified review
Fabrice Families - 28/08/2017
« Great location and great service and breakfast »

Worth all of my money for the short stay and amazing buffet breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear FABRICE TCHE-VO W., We very much appreciate your comments regarding your stay at the Novotel Paris Orly Rungis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael PERIES, Directeur Général / General Manager Novotel Paris Orly Rungis.

AccorHotels certified review
Gali Families - 24/08/2017
« I was satisfied »

We came with the children for one night right after landing in Paris in order to rest and leave the next day with a rental car for Chamonix. The room was prepared for just a couple but the very attentive and pleasant staff immediately helped us turn it into a family room, gave us extra towels etc & gave the children a lot of "surprises". The room waseventually nice but it was quite warm and there was no AC (just a ventilation system) ... The hotel is very clean and pleasant, the lobby is very child friendly (with a nice game area) and the breakfast was perfect. Just one thing was really disappointing - the shuttle from and to the airport. It ran much less than written and had a very "flexible" timetable. Gali

Our hotel has responded to the review
Our hotel has responded to the review

Dear AVIGAL P., We very much appreciate your comments regarding your stay at the Novotel Paris Orly Rungis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael PERIES, Directeur Général / General Manager Novotel Paris Orly Rungis.

AccorHotels certified review
D. Families - 15/08/2017
« D. »

Séjour correct

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur D., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur D., nos salutations distinguées. Michael PERIES, Directeur Général / General Manager Novotel Paris Orly Rungis.

AccorHotels certified review
Cristina Families - 12/08/2017
« Excellent »

Professional staff clean room and abundant breakfast!

Our hotel has responded to the review
Our hotel has responded to the review

Dear CRISTINA M., We very much appreciate your comments regarding your stay at the Novotel Paris Orly Rungis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael PERIES, Directeur Général / General Manager Novotel Paris Orly Rungis.

AccorHotels certified review
D Families - 28/07/2017
« Very nice. »

Only one issue. The airport shuttle bus times listed at the door of the Rungis Novotel constantly change. I looked at it and it said 7:57 for the bus. I went to eat breakfast and returned at 7:53 to see the shuttle leaving and the time on the sign also changed to 7:53. This was very confusing.

AccorHotels certified review
R C. Couples - 15/07/2017

It was hot and no air conditioning

Our hotel has responded to the review
Our hotel has responded to the review

Dear RODNEY c., Thank you for taking the time to tell us about your experience at the Novotel Paris Orly Rungis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The hotel have no air condition but air cooling. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Livia ALTIS, Assistant Front office, Novotel Paris Orly Rungis.

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