Mercure Demeure De Campagne Château Fontainebleau 4 stars

TripAdvisor rating 3.5/5 410 reviews
Mercure Demeure De Campagne Château Fontainebleau
See on a map
+ 23 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

In the middle of the town of Fontainebleau and very close to the chateau, a restaurant with a large terrace overlooking the park, the possibility of activities for business people in the park, and private, free parking.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • PARIS ORLYPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging unitsPaying
  • Dry cleaning / Ironing (Nearby)Paying
Leisure and activities
  • Indoor unheated pool
  • Golf course 18 holes (Nearby)
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Demeure De Campagne Château Fontainebleau

41 rue Royale
77300
fontainebleau
france

Tel: +33164693434

Fax: (+33)1/64693439

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    PARIS ORLY At 60km / 37 miles - Shuttle paying

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 90km / 56 miles

  • By train

    FONTAINEBLEAU AVON At 3km / 1 miles

GPS :48.404969, 2.688362

Our accommodations

Take the time to relax in our spacious, comfortable and fully equipped rooms.

Classic Room with a double bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with two separate beds

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Family Room

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room - 1 double bed and 1 double sofa bed

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

6 sg beds

  • Max. number of persons: 6
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Direct dial telephone

Junior Suite with a double bed and a sofa

  • Max. number of persons: 4
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite - 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 54
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

Le Carrousel

Type of cuisine: French

Le Carrousel

Photo non contractuelle / Strictly non binding

Continuing the horse theme, enjoy our "Trot" and "Gallop" cocktails, platters, tapas and salads any time of day.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 77

  • Maximum capacity: 70 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Mercure Demeure De Campagne Château Fontainebleau

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

1,680 reviews

tripadvisor

TripAdvisor Rating 3.5/5

410 reviews

Good! Nice room, friendly service. Chaotic breakfast.

Customer review rating 4.2/5

Anonymous Families - 13/10/2019 AccorHotels review

Pitty for the breakfast. People had to look for cuttlerie or cups, plates themselves in cupboards. Staff was stressed, some willing to work, but not organised, no management. Some staff stayed behind the bar, doing nothing or answering phone calls, completely ignoring the clients at breakfast in their chaos. Next day was exactly the same experience at breakfast, no improvement.

Pleasant

Customer review rating 4.2/5

Frank K. Solo - 30/09/2019 AccorHotels review

nice international atmosphere. Funky reception with live music. Practical and comfortable rooms.

Customer review rating 4.2/5

Mk Couples - 29/09/2019 AccorHotels review

friendly staff.good experience.

Poor customer service

Customer review rating 4.2/5

Ah Couples - 27/09/2019 AccorHotels review

After staying at the Mecure Demeure De Campagne Chateau Fontainebleau in September 2018 and receiving excellent customer service my husband and I were looking forward to another night in your hotel to celebrate our wedding anniversary. Unfortunately this year our memory of our evening will not be a good one. The service we received on Saturday evening was appalling. We had a table booked for 8.30pm. We went down to the bar at 7.55pm to have a celebratory drink prior to dinner and were completely ignored. There were at least 4 staff working around the bar area, the restaurant was not busy. At 8.15pm we got fed up of waiting and gave up all hope of a pre-dinner drink so interrupting the staff who were about to serve a customer who had just walked up to the bar we asked to be shown to our table. We told the waitress of our experience at the bar and she promptly took our drink order, this was 8.20pm. At 8.40pm we still did not have our drinks, the bar was right behind our table! The waitress came back to take our food order and we asked where our drinks were. Drinks finally arrived at 8.45pm that's 50 minutes after we first arrived at the bar/restaurant; I don't feel this is acceptable. Dinner felt like we were sat in a park. There were children running up and down and a dog roaming around not on a leash, which even walked into the kitchen area at one point. Whilst children and dogs are not the responsibility of your hotel your staff should ask dog owners to put their dogs on a leash. Whilst our room was just as good as expected it to be our experience on Saturday has on this occasion damped our stay with you.

Cost versus quality doesn't match

Customer review rating 4.2/5

Business T. Business - 23/09/2019 AccorHotels review

I found the room tired and in need of attention. The bar area was OK but the bedroom was worn out. Cupboards unable to open due to them in an awful state. No plug sockets at the desk area for me to work. I asked for an Iron and was told I could have an iron but not a ironing board as they didn't have one. If I wanted to use one I had to go to another room. I wouldn't expect this service from a 2 star hotel - this is supposed to be a 4 star hotel?

Excellent location and facilities

TripAdvisor rating 3.5/5

mcameron58 Couples - 23/09/2019 TripAdvisor review

Excellent location - just a short stroll into the centre. Excellent customer service too - we travelled with our dog and he was made welcome! A bit "different" and great fun! There was even live music in the evening. We will definitely return for a longer stay.

Excellent hotel in a great location.

Customer review rating 4.2/5

Ron T. Couples - 15/09/2019 AccorHotels review

Stayed 2 nights as part of a touring holiday. Very comfortable room, excellent buffet breakfast, on site car parking and only 10 minutes walk from Chateau and restaurants. Greatly enjoyed the experience.

Generally OK

Customer review rating 4.2/5

Anonymous Business - 12/09/2019 AccorHotels review

Generally OK but too many small things not right

Quiet and relaxing

Customer review rating 4.2/5

Fabien Families - 09/09/2019 AccorHotels review

Nice hotel, relax and easy-going. Nice team as well, very helpful and caring. The garden and swimming pool is very nice and gives a countryside feeling to the hotel. The room is simple, clean and pleasant.

Disappoimnted with the new Mercure approach

Customer review rating 4.2/5

H. Couples - 05/09/2019 AccorHotels review

Although the hotel was very good and convenient the new look did not suit us. When we arrived there was no sign showing reception and the entrance appeared to be an internet facility. Someone called us to the bar and we check in there. Later we realised that the internet facility was in fact a check in area staffed by young people on tablets and iphones and wearing very casual clothing - polo shirts and every imaginable type of trousers. We ate in the hotel for an evening meal and the food was very good. At breakfast, particularly on the second day, the few staff on duty struggled to keep stock of the food, beverages and also the plates and bowls. It was also disconcerting to see members of staff wearing low slung and faded denim jeans. We were told that it is now Accor policy to roll this look out to all Mercure Hotels which we find really disappointing and not what we would expect in a 4 star hotel. At no time did we see anyone who resembled a senior member of staff. We have recently stayed in a Novotel and a McGallery Sofitel and the standards in both were far superior. We have no complaints about the staff who we felt were polite and did what they could to be of assistance. Finally when we checked the account we were charged about 3 euros for a small glass of milk that we took to our room for a cup of tea we queried this but it was taking so long to check back on the records we decided to pay it and leave.

Love the hotel, very friendly, attentive efficient staff

Customer review rating 4.2/5

Dominqie Families - 03/09/2019 AccorHotels review

Good hotel. Nothing special about the room but the staff is amazing.

Pleasant and relaxing

Customer review rating 4.2/5

Anonymous Couples - 16/08/2019 AccorHotels review

Very friendly and helpful staff; good breakfast; good room; very gloomy breakfast/dining area

A wonderful experience

TripAdvisor rating 3.5/5

Storyteller579843 Couples - 10/08/2019 TripAdvisor review

A wonderful setting with excellent facilities; great welcome; one couldn't ask for better; room spacious; restaurant a good selection of food for a short stay and breakfast very adequate catering for most tastes. Really recommend a stay here.

Newly renovated, confortable and friendly

Customer review rating 4.2/5

Åsa Solo - 30/07/2019 AccorHotels review

Good breakfast, good beds and very friendly young staff. Good location close to insead and a 5 - 10 minute walk to the Chateau de Fontainebleau.

Very comfortable bed

Customer review rating 4.2/5

B. Business - 30/07/2019 AccorHotels review

Hotel was trying to go for the hip vibe but due to the historic area of Fontainebleau, I believe it should be in keeping with the area.

The best!

Customer review rating 4.2/5

Anonymous Business - 25/07/2019 AccorHotels review

Always appreciate the warm and friendly welcome we receive at the Mercure Fontainebleau. It truly feels like home thanks to the courtesy and attention of the staff at all levels

Pricy but ok

Customer review rating 4.2/5

Traveltofonty Business - 21/07/2019 AccorHotels review

Stayed for one day to participant some event at INSEAD. Location was great. Staffs were nice. Expensive compared to other hotels around. I had room service but they charged multiple things (other than service charge), so the total became so expensive than I thought. Didn't use any facilities.

Wonderful!

Customer review rating 4.2/5

Anonymous Business - 21/07/2019 AccorHotels review

Very friendly staff, good service and lovely atmosphere...thank you

Great location, easy to park, great service :)

Customer review rating 4.2/5

C L. Families - 19/07/2019 AccorHotels review

We really enjoyed our stay here. Very good location, close to everything (chateau, city centre etc.). And the best thing is easy to park your car. We also enjoyed the bar downstairs (live music, relaxing atmosphere etc.). And the reception service is great !

Fantastico

Customer review rating 4.2/5

Dr C. Business - 07/07/2019 AccorHotels review

The manager Sergio treated us very well. He is the best hotel manager I have ever encountered

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in fontainebleau