Hotel - Mercure Château de Fontainebleau Hotel
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Château de Fontainebleau Hotel

41 rue Royale 
77300  FONTAINEBLEAU
FRANCE

261 reviews
TripAdvisor Rating Based on 261 reviews
See rates
Best price guarantee
From
From 110.00 EUR Non member rate
From 104.50 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Golf course 18 holes  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Air Conditioning
  • PARIS ORLY
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing  (Nearby)
  • Currency exchange

Leisure and activities

  • Golf course 18 holes  (Nearby)

Catering

  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week MIDDAY - 1:00 AM
    • Opening hours : Week-end MIDDAY - 1:00 AM
  • Snack & beverage machine

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Take the time to relax in our spacious, comfortable and fully equipped rooms.

  • 97 rooms
  • 97 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
    • Emergency exit map
    • Remote control TV
    • Manual temperature control
    • Toilets
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 683 reviews

Our guest reviews for Mercure Château de Fontainebleau Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 261 reviews
AccorHotels certified review
Budletts Couples - 23/07/2017
« A very pleasant but short stay. »

Very conveniently situated hotel and pleasasnt stafff who were most helpful.

AccorHotels certified review
James V. Couples - 16/07/2017
« Overall a good experience »

We enjoyed our stay. A few minor problems as bar staff weren't sure which drinks were part of Happy Hour. Having the menu marked with an * next to drinks included would have been helpful. Excellent breakfast menu. Comfortable room and good location.

AccorHotels certified review
Garg Families - 14/07/2017
« OK »

Stay was OK. Rooms way too small.

AccorHotels certified review
Anonymous Business - 09/07/2017

Generally a good place. Would really like a better menu for dinner. As a women traveling alone, I prefer to eat at the hotel

AccorHotels certified review
Florus P. Friends - 03/07/2017
« Lived up to expectations and more »

Friendly staff and hotel has been modernised. Understand the needs of INSEAD people well

AccorHotels certified review
Riton Couples - 26/06/2017
« A very good stay. »

It was a nice experience to enjoy staying in the hotel.

AccorHotels certified review
Erika N. Solo - 11/06/2017
« Great! »

I have a positive experience with your hotel, I was happy with the service, very kind and supportive stuff responded all my questions related to the city, restaurants what to find where etc.

AccorHotels certified review
Anonymous Business - 26/05/2017
« Toiletries expected »

Overall fine, but I was very surprised to find out that you no longer provide guests with toiletries such as shampoo, conditioner and shower gel. I did not bring any because I ALWAYS find it in hotels wherever I stay in the world. So I felt very unprepared and had to go buy something during my stay. I would prefer the hotel provide them, but if not, I think that people need to know in advance that you do not offer this service anymore, so I can pack accordingly.

AccorHotels certified review
Scott S. Business - 24/05/2017
« Comfort and service »

Room was excellent, bar/food was great in selection and service. Have been there many times, will continue to book reservations there whenever I'm in the area. Staff was congenial and helpful.

AccorHotels certified review
Kiam Friends - 23/05/2017
« Excellent stay pverall except one receptionist who is not friendly »

From check in to check out, thank you for a great stay. All staff at the reception are excellent except one who wears glasses (I believe her name is Diandra) who is not friendly and rather rude in many occasions. My other friends who stayed there also say the same thing. Because of her, I did not give 10 out of 10 rating.

AccorHotels certified review
Anonymous Business - 21/05/2017
« Good »

Friendly staff, clean and spacious room

AccorHotels certified review
R. F. Solo - 21/05/2017
« Solid room, disapponting service »

There are no rooms / ironing boards in the room. When asked to get some brought into the room, was told none is available at the moment. At least 20 minutes wait and no solution. Unacceptable for a 4* hotel.

AccorHotels certified review
Geert Business - 20/05/2017

Very smooth to check in and out, nicely designed and spatious room. Good breakfast.

AccorHotels certified review
Hande Y. Business - 13/05/2017
« Redecoration is terrible »

Its a campus hotel and There ıs no chair to sit and study on the desk. Lack of smart design

TripAdvisor review
Business - 08/05/2017
« Poor Hotel »

The hotel is under major renovation. This has not been highlighted on the website nor during booking, beside their was high day time noise, no respect for quite sign, in room smile of paint, very poor Wi-Fi, and poor breakfast and dinning menu.

AccorHotels certified review
Anonymous Business - 24/04/2017

very good experience despite the ongoing major renovation but i was warned in advance.

AccorHotels certified review
Anonymous Business - 24/04/2017

A lot of dust due to the renovation

AccorHotels certified review
Anonymous Business - 23/04/2017

It was great except for the paint smell

AccorHotels certified review
Anonymous Business - 17/04/2017

The hotel (Mercure Fontainebleau) was under construction during my stay. While my room was on a floor where construction had concluded and I was able to sleep quietly, all public areas were still a mess due to ongoing construction. Breakfast in particular, was most unpleasant with some supervisors spread out with their laptops on the table next to mine and having either loud conversations with various contractors over their mobiles or talking loudly from that area to builders on the other side of the room who were putting up some dry-wall. I felt I was truly in the crossfire. The frustration really comes though from the fact that I made the room reservation over the telephone and that the receptionist I dealt with did not advise me that the hotel was under construction. I find that truly not acceptable. A client should be advised of such a thing. When I complained at reception on check-in and check-out, there was some mild opining but no real apology for the situation.

TripAdvisor review
701eab Business - 09/04/2017
« Disappointing »

The hotel was under renovation, which is ok however the entrance was left in a pretty poor state over the weekend. My room was an older room, which is also ok, however it was very noisy. Having being woken on my first night by someone walking around either above or beside my room, I asked to be relocated. The service at the front desk was terrible, the young lady really didn’t care and made a lack lustre attempt to assist. My second night was unfortunately the same, woken at 0400, sounded this time like staff, I called the front desk, no one was there.. I took a video of the noise, as the lady on the previous day told me that any noise was not possible.. I went down to the front desk and explained the issue again with my room and was again told nothing could be done. Being a platinum Accor member a number of things were wrong here.. Firstly, why was a top member of their hotel program placed in an unrenovated room on a noisy floor. Secondly, there was no service given when I complained, they did absolutely nothing. Thirdly, there are log’s in hotels for this very reason, why wasn’t I contacted at any point by the hotel manager. This is my first post, good or bad, about any hotel. I average 130 nights a year in hotels, I am top level with SPG, Hilton and IHG among others. One bad apple shouldn’t spoil the bunch, I have stayed at a large amount of Accor properties and they are normally great. Really wish I choose the Ibis down the road..

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 110.00 EUR Non member rate
From 104.50 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 720 m ibis Château de Fontainebleau
ibis Château de Fontainebleau Hotel
From
From 92.65 EUR Non member rate
From 88.02 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 2.8 km ibis budget Fontainebleau Avon
ibis budget Fontainebleau Avon
From
From 56.70 EUR Non member rate
From 56.70 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 8.6 km Novotel Fontainebleau Ury
Novotel Fontainebleau Ury Hotel
From
From 89.00 EUR Non member rate
From 84.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 12 km hotelF1 Moret Fontainebleau
hotelF1 Moret Fontainebleau Hotel
From
From 33.00 EUR Non member rate
From 33.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in FONTAINEBLEAU
See rates