Hotel - Mercure Château de Fontainebleau Hotel
Mercure Hotel Mercure Hotel

Mercure Château de Fontainebleau Hotel

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3.5/5 283 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 10  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • PARIS ORLY
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying, Nearby)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Golf course 18 holes  (Nearby)
  • Other sports activities  (Nearby)
    • Croquet (Nearby)
    • Table tennis (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week MIDDAY - 1:00 AM
    • Opening hours : Week-end MIDDAY - 1:00 AM
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

Take the time to relax in our spacious, comfortable and fully equipped rooms.

  • 97 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
    • Emergency exit map
    • Remote control TV
    • Manual temperature control
    • Toilets
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 744 reviews

Our guest reviews for Mercure Château de Fontainebleau Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 283 reviews
AccorHotels certified review
Kg Business - 01/10/2017
« good »

very good

AccorHotels certified review
Traveller Business - 22/09/2017
« Nice and friendly hotel with some improvement potential »

Overall my stay was nice, with very friendly service by the staff. Anyhow I did indetify also some improvement points: - the toilet in the room is very small, it's difficult to close the door when you're in. And with the door open, the toilet paper holder is blocked by the door. I understand it will be difficult to change the size of the toilet of course. - On both mornings many of the breakfast items had run out due to a busy moment, which is understandable anyhow the replenishments could have arrived quicker. - The layout of the breakfast room (counters vs. tables) could be optimized. Now there's only a very narrow path between the food counters and adjacent tables. This creates unnecessary blocked situations, even with low amount of people.

TripAdvisor review
Couples - 21/09/2017
« ideal place to stay when visiting Fontainebleau »

A well run and maintained hotel with an easy walk to the Chateau and the town centre. Reception and service staff were all very pleasant and attentive. Fontainebleau Chateau is well worth a visit, especially compared to Versailles which is so crowded. The Mercure is the ideal place to stay in town.

AccorHotels certified review
Anonymous Business - 18/09/2017
« Satisfying »

As expected. Friendly, clean, good service

AccorHotels certified review
Jean Solo - 18/09/2017
« Asy access to the sites and activities. »

The hotel is very comfortable, the staff are very helpful, my stay was excellent.

AccorHotels certified review
Howard Business - 10/09/2017
« Pleasant, avilable, responsive staff , fresh rooms with no external »

Pleasant, available, responsive staff , fresh rooms with no external noise-enterance; modernized spacious ground floor, unfortunate blazing-blue color-scheme throughout the hotel, materials [ such as information on the mirrored back wall of elevators] of substandard quality [ easily worn-off] and a suggestion that the renovation sacrificed quality to costs.

TripAdvisor review
Solo travel - 04/09/2017
« Ordinary Rooms and facilities »

I chose the hotel as it was a 5 minute walk to my place of visit, and also because I held an Accor membership. The check in process was Okay. Wifi wasn't shared until asked. The room I was given overlooked the Roof of the the building, and there was No View whatsoever, The quality of housekeeping was outrageous - Towels were shredded and of poor quality. Toiletries were not existent - A body lotion (irrespective of the quality) is a standard in any hotel but neither Novotel Ury not Mercure Fontainbleau provide it - When asked, No Answers provided either! The Air Conditioning takes hours to cool down the room and that too not to a desirable level (I would consider 22'C to be normal). Their bathrooms are so tiny that you have to twist and turn to get out of there safely. The wardrobes have space only to hand clothes - No rack space provided. No drawer space. The study table in the room was a laugh - A poor quality study table that could be wheeled around - I suspect that the hotel might be using it for multiple purposes. Lastly, one would expect at least a basic room service menu. God forbid should you feel hungry and have to order in, you might just have to starve!! Never again.

AccorHotels certified review
Prof. R. L. Business - 03/09/2017
« friendly, welcoming and adaptable »

I am disappointed that as a member of Le Club, I am now limited to one bottle of water during my stay and that is on the first night. I was told that the policy was now that there was no water in the room on the subsequent days. Really??? also, although it is apparently a benefit, I am almost never offered a "privilege" room or an up-grade also, it's disappointing that boiled eggs are no longer offered for breakfast!

AccorHotels certified review
Fotis S. Couples - 23/08/2017
« The feedback received from our friends was good »

Since we could not come to the hotel, we have asked some friends instead in our place. They were very satisfied.

AccorHotels certified review
Budletts Couples - 23/07/2017
« A very pleasant but short stay. »

Very conveniently situated hotel and pleasasnt stafff who were most helpful.

AccorHotels certified review
James V. Couples - 16/07/2017
« Overall a good experience »

We enjoyed our stay. A few minor problems as bar staff weren't sure which drinks were part of Happy Hour. Having the menu marked with an * next to drinks included would have been helpful. Excellent breakfast menu. Comfortable room and good location.

AccorHotels certified review
Garg Families - 14/07/2017
« OK »

Stay was OK. Rooms way too small.

AccorHotels certified review
Anonymous Business - 09/07/2017

Generally a good place. Would really like a better menu for dinner. As a women traveling alone, I prefer to eat at the hotel

AccorHotels certified review
Florus P. Friends - 03/07/2017
« Lived up to expectations and more »

Friendly staff and hotel has been modernised. Understand the needs of INSEAD people well

AccorHotels certified review
Riton Couples - 26/06/2017
« A very good stay. »

It was a nice experience to enjoy staying in the hotel.

AccorHotels certified review
Erika N. Solo - 11/06/2017
« Great! »

I have a positive experience with your hotel, I was happy with the service, very kind and supportive stuff responded all my questions related to the city, restaurants what to find where etc.

AccorHotels certified review
Anonymous Business - 26/05/2017
« Toiletries expected »

Overall fine, but I was very surprised to find out that you no longer provide guests with toiletries such as shampoo, conditioner and shower gel. I did not bring any because I ALWAYS find it in hotels wherever I stay in the world. So I felt very unprepared and had to go buy something during my stay. I would prefer the hotel provide them, but if not, I think that people need to know in advance that you do not offer this service anymore, so I can pack accordingly.

AccorHotels certified review
Scott S. Business - 24/05/2017
« Comfort and service »

Room was excellent, bar/food was great in selection and service. Have been there many times, will continue to book reservations there whenever I'm in the area. Staff was congenial and helpful.

AccorHotels certified review
Kiam Friends - 23/05/2017
« Excellent stay pverall except one receptionist who is not friendly »

From check in to check out, thank you for a great stay. All staff at the reception are excellent except one who wears glasses (I believe her name is Diandra) who is not friendly and rather rude in many occasions. My other friends who stayed there also say the same thing. Because of her, I did not give 10 out of 10 rating.

AccorHotels certified review
Anonymous Business - 21/05/2017
« Good »

Friendly staff, clean and spacious room

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