Hotel - Mercure Château de Fontainebleau Hotel
Mercure Hotel Mercure Hotel

Mercure Château de Fontainebleau Hotel

3.5/5 363 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • PARIS ORLY
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing  (Nearby)

Leisure and activities

  • Golf course 18 holes  (Nearby)
  • Other sports activities  (Nearby)
    • Croquet (Nearby)
    • Table tennis (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week MIDDAY - 1:00 AM
    • Opening hours : Week-end MIDDAY - 1:00 AM

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Take the time to relax in our spacious, comfortable and fully equipped rooms.

  • 97 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
  • Baby bed
    • Emergency exit map
    • Free in-room mineral water
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Shower
    • Toilets
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,279 reviews

Our guest reviews for Mercure Château de Fontainebleau Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 363 reviews
Wissam Business - 13/02/2019 AccorHotels certified review
« Comfortable stay, good location »

I enjoye the stay, the staff was very friendly and always helpful. Breakfast was good and varied (although the egg frying station takes forever).

C. Business - 31/01/2019 AccorHotels certified review
« Service is always great. »

The only thing I would really change is the sheet that protect the matrass. There is some sort of plastic in there and not only it makes a bit of noise, but it makes you sweat during the nights.

Jun Business - 29/01/2019 AccorHotels certified review
« friendly and hospitality. »

Most of the staffs are very friendly and has a mind of hospitality.

Anonymous Solo - 24/01/2019 AccorHotels certified review
« Improvement from last visit but more needed »

I certainly appreciate the privilege room as it is much better than the other one I had before but Houskeeping remain the challenge with no consistency and delivery. I have stayed 10 nights and did to get my water replenish for three or four days, the first few days were excellent. There is fridge in the room with soft drinks and water and I have not touch the soft drinks for the whole stay (nothing wrong with it I just don’t drink it) but clearly I drunk my water every day and it meant to be replenished but it was not the case. One day I think last Saturday there was hair in the face washing area, this is one of the things which can not be tolerated, whilst it happened only one time (some of these should not happen at all and one time is enough), I am not sure if there is quality check but clearly Housekeeping is the area of concern. The Bar area in the lobby is nice with the gentlemen behind the bar trying to engage with different guest and anticipate their need, this was good to see.

Maurice Z. Business - 23/01/2019 AccorHotels certified review
« Gooid with the bedroom, very good with staff and the service »

The price per room is a touch expensive in international comparison for this kind of room, which is for example lacking many plugs for ipads, iphones, laptops etc. On top of it, the few plugs available do not have a three-fork plug connection, which is the standard in several European countries. The service in restaurant, bar, reception etc. is very friendly, forthcoming and quite professional, congratulations on this.

Anna Business - 15/01/2019 AccorHotels certified review
« Satisfied »

Ok

Peter Families - 29/12/2018 AccorHotels certified review
« Nice comfortable hotel with good service »

The hotel has a modern appearance combined with a cozy experience. The staff is friendly and helpful. Thank you for the positive stay.

Lawrence C. Business - 14/12/2018 AccorHotels certified review
« very good, great staff nice environment »

enjoyable, I would like t see a gym / fitness room and the bedrooms could be refreshed

P.r.n. Families - 07/12/2018 AccorHotels certified review
« Relax Close to city center »

Hotel very nice, Choice from internet is very confusing, got a room for 6 when I ask for a family of 3. people where very open with gusto help if we needed to change. Very good breakfast and diner at the hotel.

Nick D. Business - 06/12/2018 AccorHotels certified review
« Very helpful staff »

Good holiday accommodation standard. Very helpful staff. Good location.

Ser Business - 26/11/2018 AccorHotels certified review
« Hip, convenient, comfortable hotel »

Renovated, hip hotel with a fun restaurant/bar, modern (electronic) reception und great location for INSEAD. The rooms are good size, clean and comfortable with refrigerator, safe, TV, water kettle, fluffy towels and fresh linens.

Anonymous Business - 25/11/2018 AccorHotels certified review
« Proximity of part of the campus where I had to be is main asset »

Comfort in room was more than ok in terms of furniture, space and bathroom comfort. However, the airco or kind of climate regulation was constantly blowing and very noisy. Even cutting off the individual airco didn’t help. Carpet in the room didn’t help my allergy :-(

Anonymous Business - 17/11/2018 AccorHotels certified review
« Consistently inconsistent »

Team members at receptions are always there with smile in their face, location is excellent but hotel is certainly over priced for what you get. The hotel seem to be inconsistent in many things, Houskeeping will replenish the bottle of water in some days and never do in other days, they will clean bathroom and replenish used items in some days and never in other. Breakfast will start with all items being available but as we progress and specially when it get busy you will have many empty baskets and you will need to talk to more one person to get something, cleanliness in breakfast plate is hit and miss with many plates still have marks from previous use and coffee cups being smiley in couple of occasions.

Howard B. Business - 12/11/2018 AccorHotels certified review
« Friendly and helpful staff, clean impecable rooms, quiet atmosphere, and close to INSEAD [with a dedicated phone line to it]. »

As above

Maurice Z. Business - 03/11/2018 AccorHotels certified review
« Fir hotel with fair services and quality, somewhat expensive for what it is. »

Very good reception services Fair room (quality, equipment) Good room service Average restaurant Challenging heating in the room Shower quite tight, with little water pression

Joy N. Business - 22/10/2018 AccorHotels certified review
« V expensive for the quality of the rooms v old bathrooms »

Honestly it’s too expensive for the quality of the rooms and specially bathroom. Needs a lifting in the bathrooms and the rooms as well.

Cindy C. Business - 19/10/2018 AccorHotels certified review
« Assistant Director »

The front-desk staff are generally very friendly and helpful, especially Elsa who went up to help me with the luggage! Elsa is an example of very good customer service. As for the breakfast, it would be good if there's more variety to the yogurt provided, instead of just plain yogurt. Sometimes the bacons and susuages were burnt which made them not healthy to eat. There could also be a boiling water station for those of us who may like to eat soft-boiled eggs. Generally, my stay in Mercure had been pleasant! THanks.

Kg Friends - 17/10/2018 AccorHotels certified review
« v good »

very good - will return when in the area

Mohammad A. Solo - 14/10/2018 AccorHotels certified review
« Over all great »

I enjoyed my stay and everything about the hotle, but unfortunately room service became lazy in last 3 days of my stay, they skipped on replacing the water bottle and towels.

Lynette G. Couples - 11/10/2018 AccorHotels certified review
« Excellent »

From the reception desk staff to the bar/restaurant they were helpful, cuteous and friendly. Nothing was too much trouble if you asked fro anything. Relaxing atmosphere.

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