WIFI/Internet Access- Renovated room with free WIFI - Family Room for up to 5 people.
- 4306 sq. ft. (400 m2) of meeting rooms with Tête d'Or park next door for activities
- Restaurant, bar, terrace and enclosed, covered car park with 80 spaces.
- In front of the hotel: metros, trams, taxis, access to the airport shuttle
- 5-10 minutes from the TGV train station, conference center, Old Lyons and its center
Services in the hotel and nearby
Services and practical information
Paying- Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key - WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
- Parking
- Private indoor parking (Paying)
- Private outdoor parking (Paying)
- Public outdoor parking (Nearby)
- Bus/coach parking area
- Well-lit parking
- Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
- pets allowed 10 EUR
- 100% non-smoking hotel
- Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
- LYON SAINT-EXUPERY
- Languages spoken at the hotel
- German
- English
- Spanish
- French
- Italian
- Reception open 24 hours a day
- Early check-in/Late check-out
- EARLY CHECK IN FROM 9AM (Paying)
- LATE CHECK-OUT UP TO 5PM (Paying)
- Dry cleaning / Ironing
- Porter
Hotel location
7 place Charles Hernu
69100
VILLEURBANNE
FRANCE
- LIGNE A : STATION CHARPENNES : A, CHARPENNES
- LIGNE B : STATION CHARPENNES : B, CHARPENNES
- LINE T1 : CHARPENNES-CH.HERNU : T1, CHARPENNES-HERNU
- LYON SAINT-EXUPERY At 25km / 15.63 miles - Shuttle paying
- PART DIEU STATION At 0.5km / 0.31 miles
GPS : 45.770622, 4.862944
Currently, close to our hotel
Our rooms
Choose from our different categories of comfortable, soundproofed rooms: a Standard Room with a double bed or twin beds or a more spacious Privilege Room with a wider range of services.
Classic Room with 1 double bed
Spacious, fully-equipped Standard Room with a queen size bed, free WIFI, flat-screen TV, minibar, safe, tea and coffee making facilities and air-conditioning. Fully-equipped bathroom with bathtub or shower.
Privilege Room - 1 double bed
Experience the indulgence of our luxury room and enjoy the finest bed linen exclusive to Mercure, iPhone/iPad docking station, Nespresso machine and many other subtle touches designed to ensure the perfect stay, whether it's for business or leisure.
Superior Room with 1 double bed and 1 sofa bed
Spacious, fully-equipped Standard Room with a double bed and a single bed, free WIFI, flat-screen TV, minibar, safe, tea and coffee making facilities and air-cooling system. Fully-equipped bathroom with bathtub or shower.
Classic Room - twin beds
Spacious, fully-equipped Standard Room with twin beds, free WIFI, flat-screen TV, minibar, safe, tea and coffee making facilities and air-conditioning. Fully-equipped bathroom with bathtub or shower.
Multi-room offer: 2 rooms close together
Together is better! When travelling with friends or family, get a preferential rate when you book 2 rooms: with the multi-room offer enjoy up to 50% off the second room. Connecting rooms or rooms opposite one another subject to availability at the hotel.
- 98 rooms
- 100% non-smoking hotel
- 3 rooms for people with reduced mobility
- 14 family rooms
- 14 connecting rooms
- Extra bed in room for child
- Extra bed in room for adult
- Baby bed
Our restaurants and bars
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- Sun
La Bascule wine bar restaurant serves traditional dishes and local specialties, all prepared by our chef, and accompanied by a prestigious selection of Grand Vin Mercure wines, served by the glass.
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- Tue
- Wed
- Thu
- Fri
- Sat
- Sun
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- Sun
Your meetings and events
Our meeting rooms
- Number of meeting rooms: 7
- Maximum size: 175 m²
- Maximum capacity: 180
- Maximum banquet capacity: 88
Our guest reviews for Mercure Lyon Centre Charpennes hotel
100% genuine reviews from our guests
Find out more
Monsieur A., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Lyon Centre Charpennes. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. En revanche, nous sommes conscients que nous devons en permanence améliorer notre qualité de service. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Eric Turco Directeur
Monsieur R., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Lyon Centre Charpennes. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Néanmoins, nous sommes conscients que nous devons améliorer en permanence notre qualité de service. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Eric Turco Directeur
Dear CATHERINE W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Charpennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I spoke directly with the team of the service about this behaviour. All the team joins me to apologize to you and wants to improve the quality of service. We have to work better to increase the customer satisfaction. I inform you that I credited your Club Accorhotels Card of 4000 points. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Turco General Manager
Dear Athanasios M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Charpennes on August 26th. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume Mauriaud Guest relations
Dear ALEXANDER V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Charpennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Dear C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Charpennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Dear Laure I., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Charpennes. We take note with pleasure of your positive points and unfortunately negative points especially with index forms to have breakfast and the room service card. We apologize to you and I inform you that all my employees were informed about these problems. They join me to apologize also. We are very attached to the quality of service and your compliments have to be a reward for our day-to-day work that is why these errors will not be renewed. Hoping that you will rely on us during your next stay in Lyon, we remain at your disposal for any piece of information and booking. Best regards Stéphane Robillard General manager, Hotel Mercure Lyon Charpennes
Monsieur ANDREA B., Nous vous remercions pour vos commentaires suite à votre séjour dans notre Hôtel Mercure Lyon Charpennes. C’est avec grand plaisir que nous notons vos points positifs, les moins positifs où nous vous prions de nous excuser (j'espère quand même garder votre confiance où vous me contacterez lors de votre prochaine réservation pour ne pas renouveler cette qualité de service) et que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe, car votre satisfaction doit être la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service de qualité. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, cher client, en l’expression de nos sentiments les meilleurs. Stéphane Robillard directeur Hôtel Mercure Lyon Charpennes
Monsieur ROJAS G., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Lyon Charpennes. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assurés que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour où j'espère vous n'hésiterez pas à me contacter pour que je prenne les dispositions nécessaires pour assurer le bon déroulement de ce séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, cher client, en l’expression de nos sentiments les meilleurs. Stéphane Robillard directeur Hôtel Mercure Lyon Charpennes
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate
