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Mercure Lyon Centre Charpennes hotel
Mid-scale hotel for business trips or leisure
The hotel team looks forward to welcoming you for a well-deserved rest after a day of traveling. The restaurant, bar, Apogée lounges, terrace, our new rooms and free WIFI are at your disposal to ensure an enjoyable stay
Mr Stéphane ROBILLARD, Hotel Manager
The Mercure Lyon Centre Charpennes hotel is in the middle of the triangle formed by Part-Dieu TGV train station, Cité Internationale Convention Center and Tête d'Or-Villeurbanne Park. Using the metros or trams on the hotel's doorstep, you can reach the city center and Old Lyon in just 10 minutes. The fully renovated rooms are soundproofed and air conditioned. For a moment of relaxation, head to our bar and terrace with views of Place Charpennes, or sample cuisine by our new chef in La Bascule restaurant.
The hotel is ideally located just 5 min from metro lines A and B and trams T1, T4 or C2, or a 10-min walk from the TGV train station and La Part Dieu shopping center. You can also use these public transport links to reach the convention center, casino, the historic skyscrapers in Villeurbanne or Lyons center in just 10 min. After these visits, take a stroll or jog to Tête d'Or park. Also enjoy the typical bars open day and night in Place Brotteaux, right next to the hotel.
Hotel extras
Renovated room with free WIFI - Family Room for up to 5 people.
4306 sq. ft. (400 m2) of meeting rooms with Tête d'Or park next door for activities
Restaurant, bar, terrace and enclosed, covered car park with 80 spaces.
In front of the hotel: metros, trams, taxis, access to the airport shuttle
5-10 minutes from the TGV train station, conference center, Old Lyons and its center
Services in the hotel and nearby
Check-in from 12h00
Check out up to 12h00
Paying
Services and practical information
Online check-in
Online check-in: Your arrival will be carefully prepared by our team Fast check-out: Simply return your key
WIFI/Internet Access
WiFi at the hotel
WIFI in the communal areas
WiFi in your room
WiFi access
Fiber optic technology provides the highest possible speed of Internet connection.
Choose from our different categories of comfortable, soundproofed rooms: a Standard Room with a double bed or twin beds or a more spacious Privilege Room with a wider range of services.
Classic Room - 1 double bed
Spacious, fully-equipped Standard Room with a queen size bed, free WIFI, flat-screen TV, minibar, safe, tea and coffee making facilities and air-conditioning. Fully-equipped bathroom with bathtub or shower.
Privilege room with one double bed
Experience the indulgence of our luxury room and enjoy the finest bed linen exclusive to Mercure, iPhone/iPad docking station, Nespresso machine and many other subtle touches designed to ensure the perfect stay, whether it's for business or leisure.
Superior Room - 1 double bed and 1 sofa bed
Spacious, fully equipped Standard Room with 1 double bed, 1 single bed, free WIFI, flat-screen TV, minibar, safe, tea and coffee making facilities and air conditioning. Fully equipped bathroom with bathtub or shower.
Classic Room - twin beds
Fully equipped Standard Room with twin beds, free WIFI, flat-screen TV, minibar, safe, tea and coffee making facilities and air conditioning. Fully equipped bathroom with bathtub or shower.
Multi-room offer: 2 rooms close together
Together is better! When travelling with friends or family, get a preferential rate when you book 2 rooms: with the multi-room offer enjoy up to 50% off the second room. Connecting rooms or rooms opposite one another subject to availability at the hotel.
La Bascule wine bar restaurant serves traditional dishes and local specialties, all prepared by our chef, and accompanied by a prestigious selection of Grand Vin Mercure wines, served by the glass.
Everything was taken care of, and I just could go through my business. The staff is very friendly and helpful, the location is excellent, and the breakfast is delightful. Thank you.
AccorHotels certified review
AhuttunenFriends - 05/05/2018
« Summary= overall nice and comfortable hotel with kind service. »
Reception service was kind and pertinent. Breakfast was rich and good, but what I missed were fresh vegetables for example tomatoes, salad, cucumber. One thing what I wondered were the room service, though we had left "no interrupt" sign on the door knob, still someone had been in the room and cleaned it up plus changed all the towels etc. I think, it would be much more ecological not to change everything everyday at least if customer has put "no sign" on the door. Yes, when booking the room, noticed the fitted carpet, but if anytime any renewal at the hotel, I suggest to change the floor to laminate, wood or something else that it is now :). I'm quite critical when rating something, because everyone/everything can always be improved. In the end, as on the title, I rated overall visit as good and i could gladly suggest your hotel to my friends.
AccorHotels certified review
CyrilBusiness - 02/05/2018
« 1 week conference »
very convenient to be set on the same location than the conference
AccorHotels certified review
N/aBusiness - 30/03/2018
it wa s ok.
AccorHotels certified review
AnonymousBusiness - 22/01/2018
First morning, I did not receive my breakfast in my room. the paper was not collected from my door the night before. the 2nd morning, it came 15 minutes late. the 3rd day, the paper to order breakfast in the room had not been replaced in my room. Had to go to the front desk to request one. Same thing the next day. and I had no room service menu in my room.
Our hotel has responded to the review
Our hotel has responded to the review
Dear Laure I., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Charpennes. We take note with pleasure of your positive points and unfortunately negative points especially with index forms to have breakfast and the room service card. We apologize to you and I inform you that all my employees were informed about these problems. They join me to apologize also. We are very attached to the quality of service and your compliments have to be a reward for our day-to-day work that is why these errors will not be renewed. Hoping that you will rely on us during your next stay in Lyon, we remain at your disposal for any piece of information and booking. Best regards Stéphane Robillard General manager, Hotel Mercure Lyon Charpennes
AccorHotels certified review
AnonymousBusiness - 18/01/2018
« Kind people and cleaning room. »
Kind people and cleaning room but the shower was old and not correctly functional the water exhauster
Our hotel has responded to the review
Our hotel has responded to the review
Monsieur ANDREA B., Nous vous remercions pour vos commentaires suite à votre séjour dans notre Hôtel Mercure Lyon Charpennes. C’est avec grand plaisir que nous notons vos points positifs, les moins positifs où nous vous prions de nous excuser (j'espère quand même garder votre confiance où vous me contacterez lors de votre prochaine réservation pour ne pas renouveler cette qualité de service) et que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe, car votre satisfaction doit être la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service de qualité. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, cher client, en l’expression de nos sentiments les meilleurs. Stéphane Robillard directeur Hôtel Mercure Lyon Charpennes
AccorHotels certified review
AnonymousFamilies - 18/12/2017
« Unhappy »
The hotel needs an update and the aisle and sometimes rooms smell like people just had smoked a lot on them. Noisy exterior rooms, didn’t allow to rest over night. We where charge for a bar consumption we never did, you should check before guest arrive to make sure who is the responsible .Totally unsatisfactory, this is not the quality the brand used to offer.
Our hotel has responded to the review
Our hotel has responded to the review
Monsieur ROJAS GERARDO, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Lyon Charpennes. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assurés que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour où j'espère vous n'hésiterez pas à me contacter pour que je prenne les dispositions nécessaires pour assurer le bon déroulement de ce séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, cher client, en l’expression de nos sentiments les meilleurs. Stéphane Robillard directeur Hôtel Mercure Lyon Charpennes
AccorHotels certified review
NicknameBusiness - 04/12/2017
« Nickname »
I have stayed at your hotel a few times and it has always been ok. This time, however, there are two points: the first is that a shower cap would be welcome. The second is that at about 11 pm on December 2 I requested a wake-up call for 7 am the next morning. It didn't happen and as a result I had a rushed and stressful time getting ready for the day.
Our hotel has responded to the review
Our hotel has responded to the review
Dear Mrs Kramer, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Charpennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. But we excuse us for your Wake up, it's not normal and no quality. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane Robillard general manager Hôtel Mercure Lyon Charpennes
AccorHotels certified review
Philippe P.Business - 18/11/2017
« High quality standard from the e-checkin thru the fast checkout, including breakfast. »
I highly appreciated the e-checkin and the room upgrade (Privilege) thanks to Silver status. The separate heating device in the bathroom is a plus.
Our hotel has responded to the review
Our hotel has responded to the review
Dear Philippe Panis, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Charpennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Stéphane Robillard General manager Hôtel Mercure Lyon Charpennes
AccorHotels certified review
AnonymousCouples - 20/10/2017
« A good hotel close to the metro, tramway and trolleybuses »
A very pleasant place to stay and very convenient for trams, metros and trolleybuses. We made full use of the excellent public transport network to get around the lovely city that is Lyon !1
Our hotel has responded to the review
Our hotel has responded to the review
Dear Derek Van Ryne, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Charpennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Stéphane Robillard General Manager Hôtel Mercure Lyon Charpennes
AccorHotels certified review
GigiFamilies - 17/09/2017
« good for overnight stay »
Central location, tram stops exactly at the hotel, with indoor parking and close to restaurants, park and grocery, etc. It was decent enough for a one night stay but if longer it wouldn't recommend because its outdated. The hotel outside and inside needs to be renovated within the next few years. Several amenities werent working.
AccorHotels certified review
Jack D.Couples - 14/09/2017
« Convenient Location, Helpful Staff »
Convenient to the Metro and helpful staff in finding good places to eat.
AccorHotels certified review
AntonioBusiness - 18/08/2017
« PhD »
Everyting was perfect
AccorHotels certified review
AnonymousBusiness - 24/07/2017
« TRES AGREABLE »
CHAMBRE TRES CONFORTABLE, PROPRE, SPACIEUSE ET JOLIMENT DECOREE
AccorHotels certified review
EddyBusiness - 12/07/2017
« Short but good stay »
The hotel is close to all required transportation (Metro, bus, tramway and railways station). The room was quiet and clean. The breakfast is good (quantity and quality). The eggs can be improved !
AccorHotels certified review
TomoBusiness - 01/07/2017
« Comfortable »
All staff were very kind and the room was very clean.
AccorHotels certified review
FlorianBusiness - 13/06/2017
« Very pleasant stay »
Friendly staff, nice rooms, good atmosphere
AccorHotels certified review
LuciaBusiness - 05/06/2017
« Best hotel in Lyon »
I used to come once per month to Lyon and this is my favourite hotel. Rooms have been renewed last summer. They are extremely confortable and clean. location is also great so there are several public transports around and it is very easy to go the any place in the city in few minutes. and the best, without any doubt it is the people working there. They are very very nice and try to make the stay as better as possible.
AccorHotels certified review
Pierre L. N.Business - 22/05/2017
« good experience »
room was nice and bif ( i have been upgraded). breakfast is ok . parking could be better ( dark and doesn't appear as clean)
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