Hotel - Mercure Paris Opéra Louvre Hotel
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Mercure Hotel

Mercure Paris Opéra Louvre Hotel

95 Rue de Richelieu 
75002  PARIS
FRANCE

401 reviews
TripAdvisor Rating Based on 401 reviews
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From 220.00 EUR Non member rate
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public outdoor parking  (Nearby)
  • Reduced mobility rooms
  • Pet allowed 20  EUR
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public outdoor parking  (Nearby)
  • Reduced mobility rooms
  • Pet allowed 20  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Leisure and activities

  • Babysitting on request
  • Boat excursions  (Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)

Catering

  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week FROM 12PM TO 12AM
    • Opening hours : Week-end FROM 12PM TO 12AM

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

All of the Mercure Paris Opéra Louvre rooms are freshly renovated. For greater comfort, reserve one of our Privilege rooms or indulge in one of our Terrace Rooms or even one of our spacious Family Rooms.

  • 107 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 14 family rooms
    • Emergency exit map
    • Manual temperature control
    • Shower
Our rooms fittings
4.2/5 AccorHotels Rating Based on 2,082 reviews

Our guest reviews for Mercure Paris Opéra Louvre Hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 401 reviews
AccorHotels certified review
Hongjin L. Friends - 21/09/2017
« kind staff but no benefit for platinum member »

kind staff but no benefit for platinum member No free water in the room. Location was good.

AccorHotels certified review
John Solo - 17/09/2017
« Nice Stay in a Good Area »

I enjoyed my stay at this particular Mercure. The location is good. The room was comfortable. Wifi worked well.

AccorHotels certified review
Guillaume Business - 17/09/2017
« OK »

No pressure in the shower 30 mins to check-in because of short staffing

AccorHotels certified review
B. Business - 15/09/2017
« Good »

I come here c.5 times per annum since the hotel was refurbished and have always had a nice experience. However I note that there maybe a need for a bit of maintenance again. When i came in on tuesday night the Shower hose was broken and spilling all over in room 102 and there was also some sort of "cat piss" smell of the left side of the bed which could be due to a small water leak on the wall. (Unsure). The electronic card did not work when entering the room. I had to go back downstairs where the concierge was very helpful but explained that this happens often and he has to come with me and his card which has full access to reset the system? So no big deal but it needs to be maintained... Thanks Bruno

TripAdvisor review
Family - 14/09/2017
« Great location great staff »

Two nights, two rooms. For us a fantastic location for exploring Paris. Good area. Close to nice eateries, the Louvre and bus tours. Small hotel but to us that's a plus, quiet and calm. Clean and tidy hotel with reasonable size, clean rooms and very comfortable beds. Staff very, very good to us, 11 out of 10 very welcoming and happy to help. Small gripe is paper cups for coffee/tea.

AccorHotels certified review
Anton Business - 11/09/2017
« It was nice »

Very smiling, helpful and gentle personnel. The room was clean, but super small. The price was 220 eur/night incl. breakfast - i paid the same price for staying in holidayinn st. michel which is much more centrally located (for 230 eur/night I had an eiffel tower view balcony another time). all that makes me feel that the hotel is a bit overpriced.

AccorHotels certified review
Sean T. Business - 10/09/2017
« Very Good »

Great

AccorHotels certified review
Deborde V. Business - 09/09/2017
« nice hotel, need for iron table in the room, sewer smell in the room »

nice hotel & staff, yet few things would need to be improved in my view - Iron table needed the room. I went to the 3rd floor to experiment the "hotel ironing room" which is ridiculously small, iron was of very low quality (no steam) & was very dirty. Luckily the staff lent me an iron - the breakfast room would deserve more light, I find too dark & gloomy, maybe a TV screen with morning news could help - smell in the room, not sure what it was but on day 2 & 3, there was a weird smell (similar to sewage) in the room. - finally, I wrote an email to the hotel listed email on the "quality" document but never got a reply

AccorHotels certified review
M. B. Business - 04/09/2017
« 3 day business trip »

The lady at the reception was welcoming even though her attitude was colder than what I would expect. The room in which I stayed, n° 505, was clean but smelly. The moquette had a strong and unpleseant smell. Furthermore, the bathroom was really small, especially the toilette. Thankfully I'm not that big, otherwise it would have been really uncomforteable. Finally, during the breakfast of the first day (30th September) I saw strange violet stains on one corner of a toast slice. I didn't looked more in detail but it seemed mold. While I was eating I didn't even saw someone of the staff. I would also suggest you to add some USB ports, I had 3 devices that I needed to recharge and I had to link them to the USB of the TV. Which it meant that I could not use them from my bed and that I had to leave the tv on to recharge them. For the rest, the room was clean and the bed comfortable, but from your hotel the expectations are high so I feel I can be more demanding.

AccorHotels certified review
Bryan D. Families - 30/08/2017
« Comfotable centrally located hotel »

Excellent. Friendly staff, good rooms, good breakfast all close to the centre of Paris

AccorHotels certified review
Elie Friends - 27/08/2017

Joachim ( Alan) was absolutely accommodating and very helpful at the front desk. Great service.

AccorHotels certified review
Naomi Families - 22/08/2017
« Good location and room »

Easy hotel to stay in, good breakfast and convenient location to metro, shops and restaurants.

AccorHotels certified review
Louise Families - 16/08/2017
« Beautiful room, lovely linen and bed and spotlessly clean »

Great location, friendly staff and overall wonderful hotel and very reasonable.

AccorHotels certified review
Gillian Couples - 16/08/2017

It was a beautiful hotel and our room had everything we needed. Very helpful members of staff also.

AccorHotels certified review
Eddie C. Families - 06/08/2017
« Perfect location and reasonable price »

Perfect location especially for the tourists. Most of the famous traveling spots are within the walking distance. Underground railway is also just two minutes walk. Price is reasonable. If the quality of the breakfast can be slightly improved, it will be perfect.

AccorHotels certified review
Anonymous Business - 04/08/2017
« Very comfortable »

No issues.hotel was great for my overnight stay

AccorHotels certified review
M P. Couples - 31/07/2017
« Good location close to the Opera, the Louvre and Metro station but sadly not up to usual Mercure standards. »

The speedy on line check in was a complete waste of time as we had to reprovide card details, despite having already done it on line and wait until the key cards were programmed, one of which did not work anyway. We booked a Terrace Privilege room. The confirmation print out pointed out that terrace had a cooling spray. With temperatures of 35+ degrees during our stay this would have been nice if this actually existed! Make your stay even better with a private terrace to add to your comfort. There is a table and armchairs with a cooling spray in summer and blankets in winter. This outside area is the perfect place to kick back and relax, whatever the season. Being a Privilege room there was a Nespresso coffee machine. Attempts to make it work failed until we realised that we were expected to crawl about on hands and knees to unplug the kettle from an extension lead (is this safe?) in order to plug in the coffee machine. What a Privilege! Usual the WiFi in a Mercure is excellent. Whilst we appreciate it is an old building it must be possible to provide a decent signal that does not require standing by the room door to obtain a reasonable signal.

AccorHotels certified review
Anonymous Families - 29/07/2017
« Charming, picturesque setting »

Central location. Small and very Parisian place. People were very helpful

AccorHotels certified review
Elena Business - 27/07/2017
« 2 nights »

Interns work at the reception need to be better trained; i had to wait long time before check in, give false information when needed to get an ironer (location at the wrong place), the processing time is very very slow. It would be great to have somebody more experienced at the reception to guarantee fast check in and check out and more professional attitude the hotel itself was nice and very central.

AccorHotels certified review
Anna S. Friends - 26/07/2017
« Good experience, but I've stayed at better »

I paid for a privilege room and while it had the amenities, it was still smaller than many rooms I've stayed in in Paris. Terrace was nice. Bathroom was very oddly situated. Wasn't a fan of the polar bears. Front desk staff were helpful. Location was good. I enjoyed the nespresso and mini bar. Bed was comfy.

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