Mercure Paris Opéra Louvre Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 601 reviews

Mercure Paris Opéra Louvre Hotel - Image 1
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Description

Hotel extras

  • In the heart of Paris and 2 minutes from the metro

  • Close to numerous landmarks, restaurants, shops and museums.

  • Privilege Rooms and Family Rooms.

  • Free WIFI throughout the hotel.

  • Late 19th-century building with classic Parisian rooms.

Our accommodation(s)

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Hotel location

Mercure Paris Opéra Louvre Hotel

95 Rue de Richelieu
75002 PARIS
France

GPS:48.871137, 2.339519

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

2 breakfasts

We offer a buffet breakfast with a wide selection of food, served in our eighteenth-century dining rooms. If you prefer, you can order your breakfast in your room or choose the Express & Co. option.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  601 reviews

TripAdvisor Rating  3.5/5  694 reviews

Inadequate design

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Poor design of the bathroom, making the sinks and shower small and awkward. Poor cleaning Lack of a bar facility.

Dear Matthew C., Thank you for taking the time to share your experience following your stay at the Mercure Paris Opéra Louvre. At Mercure Hotels, we are committed to providing you the best service and your satisfaction is our priority. We have noted your valuable comments; the measures will be taken to improve the quality of mentioned services. We look forward to welcoming you soon. Kind regard Service relation clients Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

Good stay

Customer review rating 4.0/5

Emad E. Friends - Confirmed reviews ALL

Elevator is very narrow and insufficient for all customers because you have only one

Dear Emad E., We very much appreciate your comments regarding your stay at the Mercure Paris Opéra Louvre. It is with great pleasure that we receive your compliments and are delighted to see that the services offered have lived up to your expectations. Our teams work daily to fully satisfy you. Thank you so again for have taking the time to leave this lovely score. We hope to welcome you soon. Regards Service relation clients Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

Elevator is a servis problem

Customer review rating 2.0/5

Guest Business - Confirmed reviews ALL

I have been a loyal Accor customer. Although many other aspects of my stay is positive, elevator in the hotel is a real disaster. Many time I had to use stairs with heavy luggages instead of waiting for elevator for long minutes. I have not understood why hotel mnagement has not resolved this critical problem.

Dear Devrim C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opéra Louvre. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Hotels, we are committed to providing you the best service and your satisfaction is our priority. We have noted your valuable comments regarding the elevator. It is one of the typically Parisian elevators which works perfectly and which unfortunately does not allow us to widen it given the structure of the building which is classified. We hope for next time to assign you the room on the low floor. We look forward to welcoming you soon. Kind regards Sincerely, Service relation clients Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

Excellent location

Customer review rating 4.0/5

Mm Families - Confirmed reviews ALL

Good place to stay in order to enjoy the city

Dear Marco M., Thank you for taking the time to share your experience following your stay at the Mercure Paris Opéra Louvre. We are delighted that you appreciated the hotel's location. We'll be sure to share your comments and feedback with our entire team. At Mercure Hotels, we are committed to providing you the best service and your satisfaction is our priority. We have noted your valuable comments; the measures will be taken to improve the quality of mentioned services. We look forward to welcoming you soon. Kind regard Service Guest relation Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre.

Nice location but rundown

Customer review rating 2.0/5

Tony Friends - Confirmed reviews ALL

The location of this hotel is great, but overall the room was pretty shabby. I paid €244 for a “superior” room, but this was just two twin beds pushed together. The room was fairly shabby, especially the bathroom. I couldn’t even move the shower head to the top of the support pole in order to properly clean myself. The breakfast was ok, though probably a bit over priced.

Madame B., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour au Mercure Paris Opéra Louvre. Nous sommes navrés que certaines prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Nous mettons toujours tout en œuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Bien à vous. Service relation clients Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

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Other web-users rate our hotel

  • 221 reviews 9.5/10 Location
  • 299 reviews 5.5/10 Room
  • 271 reviews 8.3/10 Service
  • 11 reviews 2.6/10 WiFi
  • 141 reviews 7.9/10 Breakfast
  • 94 reviews 7.4/10 Cleanliness
  • 42 reviews 3.7/10 Value
  • 7 reviews 3.3/10 Bar

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