Hotel - Mercure Paris Opéra Louvre Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Opéra Louvre Hotel

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4.0/5 461 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public outdoor parking  (Nearby)
  • Reduced mobility rooms
  • Pet allowed 20  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Leisure and activities

  • Babysitting on request
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)

Catering

  • Breakfast
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week FROM 12PM TO 12AM
    • Opening hours : Week-end FROM 12PM TO 12AM

Business services

  • Copy/print service available
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Hotel location

Our rooms

All of the Mercure Paris Opéra Louvre rooms are freshly renovated. For greater comfort, reserve one of our Privilege rooms or indulge in one of our Terrace Rooms or even one of our spacious Family Rooms.

  • 107 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 14 family rooms
    • Emergency exit map
    • WiFi in your room
    • Manual temperature control
    • Shower
Our rooms fittings
4.2/5 AccorHotels Rating Based on 2,560 reviews

Our guest reviews for Mercure Paris Opéra Louvre Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 461 reviews
AccorHotels certified review
Anonymous Business - 13/04/2018
« Totally overpriced and uncomfortable hotel »

I asked for a quiet room and was given a room over the street, with bad sound isolation and with constant traffic throughout the night. Just couldn't sleep. The hotel itself feels and looks like an old two-star hotel, just rebranded as a Mercure with some cosmetic painting to mask it. Breakfast was poor and unattractive. It is probably the worst Mercure hotel I have stayed in, and I have stayed in a lot of Mercure hotels.

AccorHotels certified review
Anonymous Business - 09/04/2018
« convenient location »

small room, but well situated

AccorHotels certified review
Amirmassoud R. Families - 08/04/2018
« Bad and dissatisfied stay »

#small room #poor maintenance (out of order lift 4 days of our 6 days stay ) #cleanness was bad #one small shampoo and one bottle of water for 3 persons for six nights?!!!! #the only positive aspect of this hotel was its location #provided services were incompatible with high expenses

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amir Massoud R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opéra Louvre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bouley Christel Front office manager

AccorHotels certified review
Chris Families - 04/04/2018
« enjoyable »

Very pleasant

AccorHotels certified review
Carsten Business - 04/04/2018
« Regular Mercure Hotel with small rooms »

Everything was fine besides the size of the rooms on top floor. There are no desks so it is impossible to work properly.

AccorHotels certified review
Christa Business - 02/04/2018
« Great Stay! »

I’m very happy I chose this hotel for my recent trip. The rooms were nice and well appointed, VERY roomy for Paris, and the staff was friendly and took great care of my during my stay. The breakfast was delicious too!

AccorHotels certified review
Meg Families - 30/03/2018

The room was fine. However the elevator was broken which became a major problem. My daughter had a bad leg and struggled going up and down the stairs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret Garcia, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opéra Louvre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bouley Christel Front office manager

AccorHotels certified review
Anonymous Business - 29/03/2018
« Pleasent staff »

The staff was very pleasent, the room was cosy and location was great. The service was faultless so any comment in this survey are mainly to be considered as opportunity of improvement related to the hardware and standards

AccorHotels certified review
John W. Business - 26/03/2018
« Good hotel in Paris »

I found it easy to get the hotel from the airport via public transport (RER train then bus). I appreciated the hotel breakfast, which let me get an early start to my day. The bathroom was a little bizarre for an American (separate toilet from shower, and the shower gets the whole room damp), but easy to use. Quiet area, good nights rest

AccorHotels certified review
J. Business - 22/03/2018
« Good location in commercial district »

Overall experience was of a 3*. I didn't like the fact that the internet was not working from 8.30am until 11am on the day of check out. I had lots of reservations to make of the train and wifi was the only means of communication. Also, on check out I needed some hot water from the kitchen which the receptionist was not able to do anything about. A 4* hotel if can't provide that then by no means does it deserve 4 starts in the first place. Its definitely a 3*

AccorHotels certified review
J. Business - 21/03/2018
« average »

small room with ostentatory decoration

Our hotel has responded to the review
Our hotel has responded to the review

Dear ARThur J., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opéra Louvre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christel front office manager

AccorHotels certified review
Soothsayer Families - 20/03/2018
« Super location, helpful staff »

Reception staff were very helpful, welcoming and efficient. Room was comfortable, good firm bed. Bathroom equipment good with nice shower, but bathroom very small. Main negatives: Breakfast, at EUR19, was very expensive for what it is Lift is tiny and very slow.

AccorHotels certified review
Ingibergur R. Families - 20/03/2018
« Mr »

Excellent service and beautiful hotel

AccorHotels certified review
Ari R. Couples - 19/03/2018
« Very nice rooms and good service »

the room was very nice and always very clean when we got back from the day trips, the location is great, close to nice restaurants public transport and you could go to the Louvre or the palace real. I really recommend this hotel. The people who worked there where swell very nice and greeting and tried to help when possible.

AccorHotels certified review
Noisette Business - 13/03/2018
« Average »

Good location but very small Room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Julie V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opéra Louvre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bouley Christel front office manager

AccorHotels certified review
Debbie M. A. N. D. Families - 11/03/2018
« Very welcoming and effucient »

We were very happy with the hotel. We arrived late at night and were welcomed and checked in very quickly. Breakfast was a little disappointing, hot items disappeared off the menu very quickly but there were plenty of options.

AccorHotels certified review
Derrick A. Couples - 11/03/2018
« Nice hotel, Nice staff, Horrible room service; I'll stay again at the hotel without room service. »

My wife and I enjoyed the hotel. The room was clean and the décore was very interesting. The bath tub/shower was too small and difficult to step into, but this is to be expected in Paris with space at premium prices. The hotel was located perfectly in the 75002 close to shopping, business and transportation. Nice hotel. The restauration "room service" however was horrible. The food arrived cold, stale and with no taste. If you can improve on anything it would be to focus on the room service delivery.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Derrick A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opéra Louvre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bouley Christel front office manager

AccorHotels certified review
L Friends - 28/02/2018
« Nice »

Overall my experience was good, just had a few issues with certain staff in the front, most of rhem were friendly and nice, except 2 people which were very rude. The cleanning staff was excellent and very friendly.

AccorHotels certified review
Reinhard Families - 26/02/2018

very well

AccorHotels certified review
Hilde Families - 24/02/2018
« Sentral »

Nice hotel and friendly straff. Okay located.

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