Hotel - Mercure Paris Opéra Louvre Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Opéra Louvre Hotel

3.5/5 503 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public outdoor parking  (Nearby)
  • Reduced mobility rooms
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Babysitting on request
  • Boat excursions
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week FROM 12PM TO 12AM
    • Opening hours : Week-end FROM 12PM TO 12AM

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

All of the Mercure Paris Opéra Louvre rooms are freshly renovated. For greater comfort, reserve one of our Privilege rooms or indulge in one of our Terrace Rooms or even one of our spacious Family Rooms.

  • 107 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 12 family rooms
    • Emergency exit map
    • WIFI in your room
    • Manual temperature control
    • Shower
    • Smoke alarm in room
Our rooms fittings
4.2/5 AccorHotels Rating 2,917 reviews

Our guest reviews for Mercure Paris Opéra Louvre Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 503 reviews
Tiago P. Couples - 11/09/2018 AccorHotels certified review
« Great stay »

Good location. Excellent breakfast. The building is old but is well care nad the rooms are renew with stylish modern furniture. Very clean.

Anonymous Couples - 11/09/2018 AccorHotels certified review
« Bad smell in the room - no platinum benefits »

The room had a very bad smell (sewage smell) and it stayed there for our whole stay! Even though i am a Platinum Member there was no benefits/use for that at all. There was renovations in the hotel building (not the hotel itself) it should have been communicated to us upon reservation! The staff was very friendly and nice. Overall i would not stay in mercury hotels anymore, adding to that i feel my membership with Marriott group is much more rewarding then being a Platinum Account holder in AccorHotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ralph E., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opéra Louvre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bouley Christel Front office manager

Angelos Business - 07/09/2018 AccorHotels certified review
« Very small room, lift not working and rats! »

It was quite possibly the worst stay I have ever had in business travel. It started off with the fact that the room I was allocated was extremely small> The hotel itself looked dated and the lift was not working. Towards the end of the first day when I asked for an ironing board I was told there was only one available for the whole hotel in the "ironing room", basically a cupboard with just enough space for an ironing board and iron. As if that wasn't enough, on the second night I heard the characteristic noise of scratching on the wall and noticed the tail of a rat which was caught between the skirting board and the bottom of the wall. Kicking the skirting board seemed to scare it away but I hardly slept that night as I had no confidence a rat would not come in to the room. All this in what is supposed to be a 4-star hotel! Even my Gold status with Accor Hotels would not be enough to convince reception to give me a nicer room so obviously this is the last time I will ever stay in a Mercure in Paris as I have lost all trust in the brand. Why would any of the other 4-star Accor hotels in the city be any better? This is in stark contrast to any of the Accor hotels I stayed in over 2.5 years of weekly travel to Belgium which were always of a very high standard, not dirty and rat-infested as the Mercure Opera Louvre...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angelos P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opéra Louvre. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Kindly accept the full compensation of your stay in the form of a credit refund of 22500 points Le CLUB, which will be issued to your account. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure Paris Opéra Louvre. Please do not hesitate to contact me during your next visit. Sincerely, Christel Bouley Front office manager

Anonymous Couples - 03/09/2018 AccorHotels certified review
« Smooth, enjoyable visit »

Nice ‘priviledge’ room, efficient check in / out.

Imi Business - 03/09/2018 AccorHotels certified review

Excellent location, very nice service

Joan W. Couples - 01/09/2018 AccorHotels certified review
« Great location - small improvements would make it fully great! »

The check-in experience was great. We were early and I was surprised our room was ready - very helpful! Wonderful, somewhat quirky, hotel... but we loved the stairs, hallways and rooms. The best advantage is the location, close to the Louvre, Montmartre, Sacre-Couer, various quarters, great restaurants etc. With respect to the room, the bathroom was the tiniest we've had in Europe so far. It was functional, but one person just fit! For our stay, breakfast was included. I'd say it was average. Would have been nice to have some vegetarian offerings (ie: veggie sausage etc), as well as the European sliced veggies (cucumbers, tomatos) and sliced selection of cheeses. Given the location though, this was a good value stay.

Cedrick M. (. M. +. C. I. Y. W. T. D. Families - 30/08/2018 AccorHotels certified review
« Great »

A pleasure

Anonymous Couples - 28/08/2018 AccorHotels certified review
« Satisfied our needs »

Concerned that the shower was slippery and no rubber mat was provided to prevent slipping and injury. There appeared to be no grooves in floor surface in shower or a safety rail to hold when stepping out

Anonymous Solo - 28/08/2018 AccorHotels certified review
« Small but functional rooms with great staff! »

It''s location''s top notch & so is its staff. I was a little taken aback when I opened the door of the room I was given as it is small & somewhat narrow in length. Once in it, I realized that despite its size, the room's quite functional. The staff's great; they're a warm & helpful lot Thank you all!

Anonymous Couples - 24/08/2018 AccorHotels certified review
« Great »

Welcoming.

Pb Couples - 23/08/2018 AccorHotels certified review

Good location and very quiet room for a city centre.

Anonymous Couples - 20/08/2018 AccorHotels certified review
« Very nice »

Very pleasant and clean

Jonna Solo - 19/08/2018 AccorHotels certified review
« Comfortable, beautiful hotel »

Everything was great. Not a bad word to say. I’d definitely come back to this hotel.

Adrian Couples - 15/08/2018 AccorHotels certified review
« Great location »

Staff were helpful and friendly. Hotel was good. However the beds were rock hard. Gave us bad backs every morning

Roger H. Couples - 15/08/2018 AccorHotels certified review
« Tiny room »

Our room was tiny and the worst I have stayed in for many years. Only one member of staff when checking out meant we waited 30 minutes

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roger H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opéra Louvre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bouley Christel Front office manager

Couples - 15/08/2018 TripAdvisor review
« Tiny room »

A room so small that it was impossible to walk past my wife unless it was by the door. Only one member of staff when checking out so took 30 minutes as she dealt with 2 other guests. Worst hotel I’ve stayed in for many years

Rebecca Couples - 14/08/2018 AccorHotels certified review
« Fantastic »

Everything was great, friendly staff, great location, and lovely hotel

Martin W. Business - 09/08/2018 AccorHotels certified review
« Good hotel, nice breakfast in an excellent position »

Well placed quiet hotel easy to get to the main tourist attractions, nice choice at breakfast

Linda Solo - 08/08/2018 AccorHotels certified review
« Efficient, friendly, quiet »

Calm, relaxing hotel but a little further from l'Opéra than expected.

Iñigo G. Friends - 08/08/2018 AccorHotels certified review
« Thanks to the hotel Mercure Paris Opera Louvre Staff. Very nice and helpy people. »

Very gratefull.

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