Hotel - Novotel Paris Rueil Malmaison
Novotel Hotel Novotel Hotel

Novotel Paris Rueil Malmaison Hotel

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4.0/5 411 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 109.00 EUR Non member rate
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Other sports activities  (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:30-24:00
    • Opening hours : Week-end 7:00-24:00

Business services

  • 20 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.All rooms at the Novotel Paris Rueil Malmaison have a surface area of 269 sq. ft. (25 m²). Choose an Executive Room and enjoy bathrobe, slippers, Nespresso machine and free minibar service.

  • 118 rooms
  • 104 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 7 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • Crib on request
    • Direct dial telephone
    • Work desk in all rooms
    • Automatic temperature control
    • WiFi in your room
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,723 reviews

Our guest reviews for Novotel Paris Rueil Malmaison

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 411 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Luc P. Business - 14/02/2018
« Not Callback »

I forget my phone charger and I called the next day to ask if they found it. They told me they will call me back but nobody have done it.

AccorHotels certified review
Eric Business - 13/02/2018
« Mr. »

I have stayed at the hotel a number of times, it is very good for my business trips in the area. Staff are courteous and helpful.

AccorHotels certified review
Gs Business - 09/02/2018
« Hotel was oke, but i was expecting more »

Rooms were basic, although to some extend renovated. Water from the tap smelled like the sewage (dirty water filter?) Bed was basic, synthetic feel / no cotton feel

AccorHotels certified review
Graham W. Business - 01/02/2018
« 45 min ute wait to check in - desk undermanned at peak time »

The stay was as comfortable as usual - I use this hotel 2-3 times a month subject to room availability

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graham W., Thank you for taking the time to let us know about your experience at the Novotel Paris Rueil-Malmaison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aline

AccorHotels certified review
Angela Business - 29/01/2018
« Worst service I have experienced in a Novotel in a long time! »

To be fair I can not comment on bar/restaurant but reception was enough to ensure we didn't bother to try either. My check-in was done by a gentleman who barely greeted me and seemed not to care he had customers. This was made even clearer when we stopped by later to ask his recommendation of a local French restaurant. He looked at us with amusement and instead of saying he didn't know the area or didn't have any real recommendations he said something to the effect of "there are lots of restaurants on the street outside and around the corner" The next morning check out was even more fun! How long can it take - queues were ridiculous with one guy seeming scared of his own shadow and the other watching him. Unbelievable for a business hotel. I 100% blame management having seen both of these examples - you need to put some customer care training in place as a matter of urgency. Perhaps the problem is that the hotel is always busy - you don't care perhaps? So disappointing!

AccorHotels certified review
Jiří V. Business - 14/01/2018
« Ok »

No hot water in the morning and evening

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Cindy Responsable Commerciale ci…

AccorHotels certified review
Mohamed S. Business - 18/12/2017
« excellente »

very good hospitality - nice set-up

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Monsieur, nos salutations distinguées. Cindy Responsable Commerciale ci…

AccorHotels certified review
Matthew A. Business - 14/12/2017
« First short stay »

Quick check in and very helpful desk staff. Nice breakfast. Missed wake up call on day of departure could have made me miss my international flight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matthew A., Thank you for taking the time to tell us about your experience at the Novotel Paris Rueil Malmaison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cindy Responsable Commerciale ci…

AccorHotels certified review
Vincent H. Business - 09/12/2017
« No consideration »

As a Gold member, there are some privilèges to grant. Apparently the young personnel turnover is not aware about it, and you are threated like just normal guest... without consideration. Moreover the bathroom is very dangerous when you take a shower, the soap makes the floor very sliding and there is nothing to hold your hand on. There are much cheaper Hotel with much better consideration and comfort!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vincent Heguenauer, Thank you for taking the time to tell us about your experience at the Novotel Paris Rueil Malmaison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Osvaldo

AccorHotels certified review
Anonym Business - 06/12/2017
« My stay was okay. »

I dislike the room I was staying in. I don't like the shape of the room (prefer an even shape) and the toilet and bathroom are always extremely cold in this room. Unfortunately no other room was available, apart from a room facing the highway, which is too noisy. The bedroom itself and the bed is fine. Overall I think that the hotel is overpriced relative to its quality, design and service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Cindy Responsable Commerciale ci…

AccorHotels certified review
Anonymous Business - 22/11/2017
« Business trip »

Comfortable stay in clean and silent room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcus P., We very much appreciate your comments regarding your stay at the Novotel Paris Rueil Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Responsable Commerciale ci…

AccorHotels certified review
Virginia T. Business - 19/11/2017
« Great »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Cindy Responsable Commerciale ci…

AccorHotels certified review
Anita D. Business - 17/11/2017
« nice hotel, nice location »

good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cindy Responsable Commerciale ci…

AccorHotels certified review
V. Business - 15/11/2017

fast check in fast check out good room, excellent bed, no issue all went well

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur V., Nous tenons à vous remercier d’avoir pris le temps de nous faire part de vos impressions en répondant au questionnaire de satisfaction. En effet, seul le vécu de nos clients nous permet d’évaluer et de corriger nos prestations ou de les améliorer en tenant compte de vos remarques. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur V., en l’expression de nos sentiments lesmeilleurs Laurence

AccorHotels certified review
Anonymous Business - 13/11/2017

room was nice, clean; check in was easy although my room was not ready when I arrived; check out was simple; breakfast buffet was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nina E C., Thank you for taking the time to answer our questionnaire. Indeed, only the experience of our guests allows us to evaluate and correct our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurence

AccorHotels certified review
Oliver Families - 05/11/2017
« very nice hotel »

personal was helpfull when it was needed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cindy Responsable Commerciale ci…

AccorHotels certified review
Anonymous Business - 22/10/2017
« Scott Johnson visit »

Very enjoyable and a very nice hotel with friendly, helpful staff. Room was a little warm for me, with no ability to cool it down, but I'm just hot natured so no big deal. Overall an excellent visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cindy

AccorHotels certified review
Jin K. Business - 21/10/2017
« Comfortable sleep, clean dining room with nice decor, pleasant ambiance »

I could focus on my business with little or no distraction. Early morning breakfast was a routine I was eager to get up for during my stay in the hotel. Comfortable bed (which I consider to be the most important) served me well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cindy

AccorHotels certified review
Neil S. Business - 20/10/2017
« Up to the normal standard but with one exception »

I have stayed many times at this hotel and it’s well suited to my work needs. This was the first time I had been put in a smoking room ! I am not a smoking vigalante but dispite the best efforts I could smell Irvin the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil S., Thank you for taking the time to tell us about your experience at the Novotel Paris Rueil Malmaison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cindy

AccorHotels certified review
Anonymous Business - 17/10/2017
« Overall good experience, but hotel temperature and noise levels dramatically impacted overall score »

Food and quality of meeting rooms were exceptional, but the room in which we stayed was "temperature controlled" and we were not able to adjust cooling. This caused a great deal of displeasure at night while trying to sleep and the hotel was overly noisey at all times of the day and night (I would not choose to stay with you again unless forced by the company - Schneider Electric, for these two reasons). On a positive note, the staff and location were great and the cleanliness of the hotel was outstanding, thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jason Wooten, Thank you for taking the time to tell us about your experience at the Novotel Paris Rueil Malmaison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cindy

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