Hotel - Pullman Madrid Airport & Feria
Pullman Hotel Pullman Hotel

Pullman Madrid Airport & Feria Hotel

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4.0/5 902 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 26.75  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air conditionning with individual remote
    • Air Conditioning
  • MADRID BARAJAS
  • EARLY CHECK IN FROM 10AM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop  (Nearby)
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being  (Nearby)
    • Jacuzzi (Nearby)
    • Massage (Paying, Nearby)
    • Solarium (Nearby)
  • Golf course 18 holes  (Nearby)
  • Outdoor tennis court  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Congress center
  • Self service business centre
See all services

Hotel location

Our rooms

  • 179 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Crib on request
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Air conditionning with individual remote
    • High speed transmission line
    • Nespresso experience offered
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 2,693 reviews

Our guest reviews for Pullman Madrid Airport & Feria

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 902 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Valentin Business - 20/04/2018
« Cómoda »

Satisfactoria

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Valentin, Gracias por rellenar nuestro cuestionario. Siempre es un placer saber que nuestro clientes se sienten cómodos en el hotel. Esperamos que siga disfrutando con nosotros. Hasta su próxima visita. Sara A. Contreras 2ª Jefa de Recepción.

AccorHotels certified review
Susan Business - 17/04/2018

The Pullman is located close to my office, which makes life simple. The rooms are generally functional however they are getting a little tired. On this stay I was given a room without a desk, which mean I need to do my work in the bar.

AccorHotels certified review
Bolthar Business - 16/04/2018
« Is good, but it was better »

In the last 12 months I have stayed at least 3-4 times in this hotel. The last stay it was ok. The bed is superb I really enjoyed that. Breakfast was meh, it's half of what used to be a couple of months ago. The bad was the room temperature, we had a couple of cold nights and the room didn't have a heater

AccorHotels certified review
Anonymous Business - 15/04/2018
« Sleepless nights »

Monday-Friday stay for business. in the night from Monday to Tuesday between 2am to 4am a truck has been loaded with waste. I woke up and the noise was so loud next to my window that sleep was not possible. I called the reception to ask them to stop, but the noise continued another 30-45min. In the night from Thursday to Friday 2am to 4am the truck was back and the noise woke me up. A real shame that the hotel management does not respect the sleep of the guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roman, Thank you for taking the time to tell us about your experience at the Pullman Madrid Airport & Feria. I am very sorry to read your comment. After your visit we had already contact to the company that usually pick up when our night colleague told us about the situation happened that day. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As a shown of our concern I would like to invite to you to having a dinner in our hotel or may be you are interested in spend a complimentary night. Do not hesitate to tell me which option will be suitable for you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura Peláez Front Office Manager

AccorHotels certified review
Brenton B. Solo - 01/04/2018
« Modern, clean, friendly, great value and excellent amenities »

I booked here as it was close to the airport (for an early flight) and has a free airport shuttle (takes about 15 minutes). It is about 25 minutes north east of central Madrid and is a few minutes walk from Feria de Madrid subway that gets you into Madrid very quickly. It is located in a new exhibition area, wonderful futuristic buildings and wide avenues, such a contrast to 'old' Madrid. There is a huge park (Parque Juan Carlos 1) nearby with impressive modern sculpture and only a short walk to a shopping mall with a large Hipercor supermarket. The hotel is quite new, modern, large and the rooms are very comfortable, spacious, clean and well laid out. The shower has several heads so you get sprayed from all directions! (but there was no light in the shower!) Very quiet air-con, but the window also opens if you need some fresh air. Very quiet rooms. The bed was huge and SO comfy! As dinner options were limited I chose to go to the restaurant - what a treat and certainly the best food I have had in the past 3 weeks in Europe - all beautifully cooked and presented in a modern Spanish style. The breakfast was also very good - wide variety of fresh foods and drinks. Check in and out was quick and friendly. There is a gym and a large outdoor pool. Great value and highly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brenton, We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Peláez Front Office Manager

AccorHotels certified review
Anonymous Business - 23/03/2018
« Good as always »

Late arrival, nice service at reception, quick drink at the bar, nice service at the bar, unfortunately bar closed at midnight even though it was still full, no question for last order, just the light was turned out at midnight. Good night sleep, good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms W., Thank you for taking the time to share your feedback. We are delighted that you enjoyed your stay with us. Thank you for your loyalty. See you soon! With warm regards, Laura Peláez Front Office Manager

AccorHotels certified review
Ie Business - 23/03/2018
« Close to the Airport »

Best location for early flights. ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Ingo, Thank you for taking the time to share your feedback. We are delighted that you enjoyed your stay with us. We hope to see you again soon. With warm regards, Laura Peláez Front Office Manager

AccorHotels certified review
Alex Couples - 13/03/2018
« Great layout but not acceptable maintenance. »

Hotel was as expected, but it was couple of flaws (glass door to bathroom was touching the floor with unbearable sound, water temperature arm detached from its place and it was only 1 bath gown despite I had complained at reception). It seems too many for one stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oleksandsr, Thank you for taking the time to tell us about your experience at the Pullman Madrid Airport & Feria. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will address the problem to maintenance to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura Peláez Front Office Manager

AccorHotels certified review
Federico Business - 13/03/2018
« All nearly perfect »

The staff was very welcoming and friendly, the room was clean a big. Even the restaurant was very good. Two small notice: the breakfast is really too expensive if not included in the room price and the bed was not perfectly confortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Federico, We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sara Achalandabaso. Front Desk Manager Assistant.

AccorHotels certified review
Anonymous Business - 09/03/2018
« positivo »

positivo

Our hotel has responded to the review
Our hotel has responded to the review

Gentile Salvatore, la ringraziamo per aver riempito il nostro questionario di qualitá. Ci fa piacere sapere che il tempo passato nel nostro hotel é stato positivo. Speriamo che possa tornare presto Saluti da tutto lo staff di Pullman Hotel. Federica Guzzi.

AccorHotels certified review
P. Business - 06/03/2018
« Hasslefree stay »

Very competent reception/check in. Nice spacious room, just the right amenities and a good bed with a duvet just to my liking. Bathroom and shower spacious, shower (rainfall as well as multiple head, very soothing) Excellent service in the bar for my - only - eating experience at your hotel. Served at the bar, just sorry that I could not get the "real" experience in your restaurant (no time) No breakfast this time. Early departure 0400 hrs - taxi a little late, but very efficient nightwatch, who reacted quickly and phoned the taxi company again. Looking forward to my next stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jorgen, We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sara Achalandabaso. Front Desk Manager Assistant.

AccorHotels certified review
Nick Business - 06/03/2018
« Tired and dated but some nice touches...bad check out »

Tired hotel in need of renovation badly. Room was a mess of scratched and beaten up furniture. Desk chair horrible - cushion was so flat I couldn’t sit in the chair. Some nice touches in stationary and chocolates in room. Nice coffee machine. Horribly limited in room mini bar. At check out staff tried to charge me again even though room prepaid. Left unhappy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Zaklama, Thank you for taking the time to tell us about your experience at the Pullman Madrid Airport & Feria. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our main objective is your satisfaction and please accept our apologies because we did not check correctly the payment. I can assure that our colleague´s is honest and he made not intentionally. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura Peláez Front Office Manager

AccorHotels certified review
V. Business - 05/03/2018
« correct »

In general the stay was ok, the rooms was clean but looks old as general maintenance. and the bar closed to early for an hotel of this category

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur V., Nous vous remercions pour vos commentaires suite à votre séjour à Pullman Madrid Airport & Feria. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur V., en l’expression de nos sentiments les meilleurs. Sara Achalandabaso.

AccorHotels certified review
Ruth S. Families - 03/03/2018

Everyone was unbelievably kind when I arrived exhausted and hungry. They delivered my delicious dinner order to my room before midnight in in a timely friendly manner. I loved reading in the comfortable bed and room and slept in! Sorry I missed a shower and breakfast but the free chocolate croissant with my take out capuccino was much appreciated as I caught my shuttle to the airport. I’d love to stay with your hotel again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enrique Coloma Front Office Manager Asst.

AccorHotels certified review
Good H. Couples - 26/02/2018

Met with a smile and welcome. Checked in early. Given a nice quiet room on the 3rd floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Doug, We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sara Achalandabaso. Front Desk Manager Assistant.

AccorHotels certified review
Margaret T. Couples - 24/02/2018
« Always a great stay! »

We always stay at the Pullman Airport Hotel in Madrid as a stopover to rest in between flights. The staff from check- in to check-out and food service in between is always exceptional, however busy the hotel gets. Thank you for making our stay so enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, It is always a pleasure to receive your positive feedback. You are very kind. We hope to see you soon. Kind Regards. Sara Achalandabaso. Front Desk Manager Assistant.

AccorHotels certified review
Anonymous Business - 21/02/2018
« Nice stay »

The experience was good, the only negative part I can see is that there is no coffee machine in the room ....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jerome, We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sara Achalandabaso. Front Desk Manager Assistant

AccorHotels certified review
Sheri R. Business - 17/02/2018
« Comfortable but missing some amenities »

Room could use some updating. Would recommend upgrading television system to include broader range of non-Spanish speaking viewing for guests from other countries - extremely limited as of now to 1 news channel. Hotel staff very accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., Thank you for taking the time to tell us about your experience at the Pullman Madrid Airport & Feria. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope to welcome you in near future. Sincerely, Laura Peláez Front Office Manager

AccorHotels certified review
Antonio Business - 15/02/2018
« estupendo »

perfecta

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Antonio, Gracias por rellenar nuestro cuestionario. Para nosotros es un placer atenderle siempre. Esperamos que siempre esté comodo en el hotel y si no es así esperamos que nos lo comunique. Hasta su próxima visita. Saludos de todo el equipo. Sara Achalandabaso. 2ª Jefa de Recepción.

AccorHotels certified review
Siobhain S. Business - 13/02/2018
« Perfect as always »

Everything is great at the Pullman Madrid, from check in, to room to bar and breakfast!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Siobhain, We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sara Achalandabaso Front Desk Manager Assistant

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