Hotel - Pullman Madrid Airport & Feria
Pullman Hotel Pullman Hotel

Pullman Madrid Airport & Feria Hotel

4.0/5 993 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 26.75  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air conditionning with individual remote
    • Air Conditioning
  • MADRID BARAJAS
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop  (Nearby)
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being  (Nearby)
    • Jacuzzi (Nearby)
    • Massage
    • Sauna (Nearby)
    • Solarium (Nearby)
  • Golf course 18 holes  (Nearby)
  • Outdoor tennis court  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Congress center
  • Self service business centre
See all services

Hotel location

Our rooms

  • 179 rooms
  • 100% non-smoking hotel
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box
    • Automatic air control
    • Free in-room mineral water
    • Telephone
    • Baby bed
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Wide working desk
    • Air conditionning with individual remote
    • High speed transmission line
    • Nespresso experience offered
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 3,506 reviews

Our guest reviews for Pullman Madrid Airport & Feria

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 993 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 14/02/2019 AccorHotels certified review
« Ok but not amazing »

Ok but breakfast was a bit cold and it was noisy in the room from the corridor; room was ok but nothing special, looked like it got fixed and not cleaned up

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Pullman Madrid Airport & Feria. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will share your comments with housekeeping and restaurant team in order to improve our services. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope to welcome you in near future. Sincerely, Laura Peláez Front Office Manager

Danny S. Business - 11/02/2019 AccorHotels certified review
« Allways fabulous »

As usual a high level of excellence however Luis and Enrique at reception are the most sincere and helpful gentlemen I have ever encountered .They both are the reason why the Pullman is such a great hotel ....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel, We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will transmit personally to Luis and Enrique this comment and I am pretty sure it will cheer them a lot. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Miguel Cubillo Front Office Manager Assistant.

Seetal P. Business - 09/02/2019 AccorHotels certified review
« Pleasant »

It was throughly enjoyable with great customer service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Seetal, We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Miguel Cubillo Front Office Manager Assistant.

Georgios G. Business - 02/02/2019 AccorHotels certified review
« GOOD ENOUGHT BUT COULD BE A LOT BETTER »

ALL STAFF VERY HELPFUL BUT WHEN I WAS THERE WAS THE TAXI STRIKE AND THE EXISTING NUMBER OF EMPLOYES WASNT ENOUGHT TO PROVIDE THE RIGHT SERVICES TO YOUR GUESTS.I THINK THAT UNDER THOSE CIRCUMSTANCES YOU WILL NEED TO ADD AT LIST THE DOUBLE WAITERS FOR BAR AND RESTAURANT.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback and more taking in account that it comes from a regular customer as you of a lot of years! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take note of your comment and we will value your proposal for next occasions in a near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Miguel Cubillo Front Office Manager Assistant.

Olli-pekka Couples - 28/01/2019 AccorHotels certified review
« Was this my 6th or 7th visit in this nice Pullman hotel. »

'Pullman Madrid Airport and Feria is one of my favorite hotel and I try to stay there always when I'm visiting in Madrid. I was feeling very welcome when arriving to hotel together with my wife. Our room was upgraded to executive room that was very comfortable with a nice bathroom. The size of the room was perfect for us and we truly enjoyed our stay there. Two other positive issues were breakfast and reception and of course bar. Yes, actually three positive issues altogether. The bar had very nice atmosphere with a professional staff. In the reception everything went very smoothly and we truly enjoyed our early breakfast. We were truly happy during our stay in this well-designed hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Peláez Front Office Manager

Jane S. Business - 28/01/2019 AccorHotels certified review
« Clean & comfortable bed, friendly staff. »

Nice room but light activator too far inside so was shut in darkness sometimes. Bar closed too early. Nice food & frendly staff in all areas.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to share your feedback. We are delighted that you enjoyed your stay with us. We hope to see you again soon. With warm regards, Miguel Cubillo Front Office Manager Assistant.

Alex Business - 27/01/2019 AccorHotels certified review
« Excellent Staff and Convenient Access to Airport »

I was in Madrid for one day on business and had an early departure next day. Arrived late, left early. Very friendly staff, helped with the taxi strike. Rooms were good and simple.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander, We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope that you liked the special vegetarian juice we prepared for you :). Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Miguel Cubillo Front Office Manager Assistant.

Antonio Families - 26/01/2019 AccorHotels certified review
« Estupenda »

Acogedora

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Antonio , Gracias por alojarse con nosotros en Pullman Madrid Airport & Feria, La opinión de nuestros clientes es muy importante para nosotros por lo que le agradecemos se haya tomado el tiempo en rellenar nuestro cuestionario de calidad. Muchas gracias por sus valoraciones positivas que siempre nos animan a seguir trabajando en mejorar día a día. Esperamos recibirle de nuevo proximamente. Reciba un cordial saludo. Laura Peláez Jefa de Recepción

Anonymous Business - 24/01/2019 AccorHotels certified review
« Caring staff and good accomodations. »

The accommodations were great, and the front desk staff was wonderful to work with after my wallet and passport were stolen. The only reason I didn't give a 10 was because a slightly larger gym would have been excellent. The food at the hotel restaurant was also wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madison, We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Peláez Front Office Manager

João E. (. R. A. C. O. F. I. U. Business - 23/01/2019 AccorHotels certified review
« My comments are exclusively for Accor internal use, I don't authorize any publication »

Excellent as usual

Our hotel has responded to the review
Our hotel has responded to the review

Dear E., It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as usual. Sincerely, Laura Peláez Front Office Manager

Mikhail Couples - 10/01/2019 AccorHotels certified review
« Generally good but room and breakfast need update »

This is my 6th stay in Pullman and second with my wide. General impression is good, room upgrade was made at the time of check-in upon request only but not automatically as it used to happen before. On second day evening we had to remind the reception staff about welcome amenity which was not provided earlier. Grand suite where we stayed was good in size but seemed very dark, and I had to admit definitely required refurbishment. On the day of check out at 6.30 there were no hot dishes on the breakfast, hotel employee who was in charge run for individual portion of scrambled eggs for my wife, at the same time two pilots having breakfast and asking the same did not wait for their portions and went. At the time of check out we were apologized by reception staff for these inconveniences. Nevertheless the hotel's location and Accor brand beat everything, during our next stay in Madrid most probably we will stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mikhail, Thank you for taking the time to tell us about your experience at the Pullman Madrid Airport & Feria. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We take note of your comments about the refurbishment of our suite and we are taking in account them for a near future. We will work in our breakfast in order to improve our service and take care of this kind of details. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Miguel Cubillo Front Office Manager Assistant.

Ts Solo - 08/01/2019 AccorHotels certified review
« Better than expected »

It was a friendly place to stay convenient to the airport. It was also nice and clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Miguel Cubillo Front Office Manager Assistant

Fernando Couples - 05/01/2019 AccorHotels certified review
« Satisfecho »

Estancia agradable

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Fernando Gracias por elegirnos para su pasada estancia en Madrid. Le agradecemos se haya tomado el tiempo en rellenar nuestro cuestionario de calidad ya que su opinión nos sirve para mejorar nuestros servicios. Esperando su próxima visita reciba un atento saludo. Miguel Cubillo 2º Jefe de Recepción

John T. Couples - 28/12/2018 AccorHotels certified review
« A great experience arriving or departing from Madrid Airport. »

Always a pleasure as the rooms are comfortable, food excellent and staff superb.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Miguel Cubillo Front Office Manager Asst

Chona Couples - 21/12/2018 AccorHotels certified review
« Staff very helpful and nice decor »

Very happy with service, bar area was nice and decor was very nice too. Location. Rey good close to airport and metro.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chona, We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Miguel Cubillo Front Desk Manager Assistant.

Jose G. A. D. Business - 21/12/2018 AccorHotels certified review
« TRATO »

AGRADABLE

Our hotel has responded to the review
Our hotel has responded to the review

Estimado José Gerardo, Gracias por alojarse con nosotros en Pullman Madrid Airport & Feria, La opinión de nuestros clientes es muy importante para nosotros por lo que le agradecemos se haya tomado el tiempo en rellenar nuestro cuestionario de calidad. Muchas gracias por sus valoraciones positivas que siempre nos animan a seguir trabajando en mejorar día a día. Esperamos recibirle de nuevo proximamente. Reciba un cordial saludo. Miguel Cubillo 2º Jefe de Recepción.

Yun S. Business - 20/12/2018 AccorHotels certified review
« Yun S. »

I had a great experience staying in Pullman. room, breakfast, and staffs are wonderful. only minor inconvenience I have is the gym hours and the size of it. I have to go to work early but the gym doesn't open until 7am. It will be great if the gym can open earlier and bigger. but overall, I am really happy with the experience I have with Pullman! Happy Holidays!

Our hotel has responded to the review
Our hotel has responded to the review

Dear YUN SZE S., We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the issue with the gym, I am happy to inform you that it is open 24h so in your next stay with us you will be able to use it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Miguel Cubillo Front Office Manager Assistant.

João E. (. R. A. C. O. F. I. U. Business - 18/12/2018 AccorHotels certified review
« Excellent experience as usual »

I don't authorize the publication of my comments, this is only for Accor group internal use

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to share your feedback. We are delighted that you enjoyed your stay with us. We hope to see you again soon. With warm regards, Miguel Cubillo Front Office Manager Asst

Kitchenwolf123 Couples - 17/12/2018 AccorHotels certified review
« A very pleasant stay »

A very warm welcome at this pet friendly hotel with convenient parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Miguel Cubillo Front Desk Manager Asst

Olli-pekka Business - 16/12/2018 AccorHotels certified review
« Once again more than comfortable hotel experience »

This was my fourth or fifth visit in this nice, high quality hotel. When I made a booking I got a rapid reply informing that they have reserved me a similar room than in my previous visit. I was upgraded thanks to my Le Club Accor status. A staff in reception was very friendly and professional. The spacious room itself was very comfortable with a nice bed with an excellent sleeping quality, nice and clean bathroom, coffee making facilities (Nespresso), and high quality bathroom amenities. I was really feeling at home. I did not have time to eat breakfast but their bar was very good with friendly staff and good quality of drinks. Bar, reception and loppy area formed a well designed room to enjoy your hotel life. This hotel is truly a good one and I will visit there again and again during my visit to Madrid. It is very close to airport but for example it is easy to go to city center using metro line 8 (destination Nuevos Ministerios).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. Let me thank you personally for choosing Pullman Madrid every time you come to Madrid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Miguel Cubillo Front Office Manager Assistant.

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