Hotel - Pullman Madrid Airport & Feria
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Pullman Hotel

Pullman Madrid Airport & Feria Hotel

Avd. Capital de España,10  Campo de las Naciones  Campo de las Naciones 
28042  MADRID
SPAIN

822 reviews
TripAdvisor Rating Based on 822 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 26.75  EUR
  • Swimming pool
    • Pool
    • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 26.75  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • MADRID BARAJAS
  • EARLY CHECK IN FROM 10AM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop  (Nearby)
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being (Nearby)
    • Jacuzzi (Nearby)
    • Massage (Paying, Nearby)
    • Solarium (Nearby)
  • Golf course 18 holes  (Nearby)
  • Outdoor tennis court  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Congress center
  • Self service business centre
See all services

Hotel location

Our rooms

  • 179 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Crib on request
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Air conditionning with individual remote
    • High speed transmission line
    • Nespresso experience offered
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 2,157 reviews

Our guest reviews for Pullman Madrid Airport & Feria

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 822 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Marcel Business - 12/09/2017
« Good location and great stay »

Overall good experience. Friendly staff

AccorHotels certified review
P. S. Business - 08/09/2017
« Business Trip »

Excellent ! Welcome, Bar, breakfast, etc..... And a very nice upgrade which I highly appreciated !!

AccorHotels certified review
Margaret T. Couples - 04/09/2017
« Always a wonderful experience! »

We arrived very late into Madrid but we were picked up at the airport by the Hotel bus and quickly taken to the Pullman. We had a lovely meal at the Bar and then a comfortable night in a very nice room. We had to leave early for another flight so had no time to enjoy the buffet breakfast. Next time!

TripAdvisor review
CNoodle Couples - 03/09/2017
« Great hotel near Madrid Airport »

I stayed in this hotel twice this year (Apr & Jul). The first time, I stayed for 9 nights. Quite a long stay for me. But it didn't feel that way. Nice bed, awesome shower, and great location. Great hotel, in short. I was placed on 4th floor (executive floor) on both stays. It has modern decor, different from those on the other floors. It has bottled water by the elevator, which sometimes wasn't replenished on time. Room was spacious and clean. It had fridge, coffee machine, safe deposit box, bath robes, and slippers. TV can use a little bit of upgrade. But then again, I wasn't there to spend much time in front of it & there wasn't much to watch either, so it wasn't a big deal at all. Internet speed was fast (awesome!), but not so during my 2nd stay. Hotel is located less than 10 minutes away from the airport. Hotel offers shuttle bus which runs between Pullman, ibis, and airport every hour. It is 3 minutes away by foot from the metro station. So it was easy trying to get into the city. Best is, coming back, I didn't need to pay the metro surcharge, which is mandatory for ride into terminals. Staff at reception, restaurant, bar, and housekeeping were friendly. There was one restaurant staff who's a bit grumpy though. Anything I would change in the hotel room is the sink in the bathroom. It has very nice look. Modern and sleek, but not practical. I had to turn up the water so it wouldn't spill on the sink. Wasteful, in my opinion. But if I turn it down, water would flow onto area around the sink. Causing a mess. Aside from this, I enjoyed my stays there and would definitely return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CNoodle Thank you very much for your comments regarding your stay at Pullman Madrid Airport & Feria. It's always a pleasure to receive compliments. We will extend your nice comments to our team. I am sure that these comments will serve as a stimulus to our team as it continually strives to improve the quality of our services. Thank you once again that you have shared your experience with us and hoping that your next visit will be as enjoyable as the previous one. Yours sincerely, Enrique Coloma Front Office Manager Asst.

AccorHotels certified review
Ana Families - 28/08/2017
« Calm and relaxing »

The room was quiet and clean, and the renovated bathroom was very good. The complimentary water every day also a positive point.

AccorHotels certified review
Bjorn Solo - 28/08/2017
« Great escape from Madrid »

During the day in august its very hot outside so the pool was an excellent escape from the city. The room is clean en big and the Breakfast was also great.

AccorHotels certified review
Rivera Solo - 26/08/2017
« Pullman Madrid needs some restauration right now »

I syayed in room 237. The air ventilador fan made this loud noise on and off. I notified the front desk who visited the room but guess what? The fan did not acted out in his prescence, anyway he told to notify again and they would have move me. It went on and off through entire night. Bathroom needs a deep cleaning especially in the tub area. I took a fotograph of it. Tiles were black with mold. The matress needs to be replaced.

AccorHotels certified review
Jamol Business - 21/08/2017
« All was good except the TV system, which is rubbish. »

The personnel is trained well, the hotel is maintained very good. The problem is with the TV system that did not work most of the time, and the only thing that worked was the TV. Even though, the TV channels were rubbish because you cannot switch the language preference, neither get more channels. Half of the TV channels did not work at all. At last, the outdoor pool was closing very early every day despite the promise that it would be open till 9 PM.

AccorHotels certified review
Dave M. Families - 19/08/2017
« Dave M. »

Very good hotel with friendly service, good food and decent outdoor swimming pools. Excellent location for 'Ferria de Madrid' Metro station. Handy free airport transfer service!

AccorHotels certified review
Luz R. Families - 18/08/2017
« Luz »

Excellent hotel Just wished you offered rooms for three in a room

AccorHotels certified review
Marita Couples - 17/08/2017

Lovely hotel. Good staff. Instantly upgraded on arrival.

AccorHotels certified review
Jovilyn Solo - 16/08/2017
« Good doesn't suffice when you're used to awesome »

This is likely the first time that my LeClub Accorhotels membership wasn't recognized and there was a substantial difference between this Pullman experience and my previous ones (in Asia). My room was supposedly upgraded from something (and I like the spaciousness and design), but what it comes right down to is that "good" doesn't suffice when you're used to awesome. Step 1: absence of welcome drink, step 2: absence of lounge, step 3: incomplete toiletries (I look forward to your C.O. Bigelow kit). Free hotel shuttle information also had to be requested directly from the hotel (though I'm happy to say the response to the request was fast).

AccorHotels certified review
Anonymous Solo - 14/08/2017
« Fantastic stay »

It was really great everything from the communication with the hotel before my arrival until the minute I left was top notch. My thanks especially goes to the staff on the front desk who were always available to give good recommendations and accommodate all of my requests like early check-in and late checkout. They were always smiling and friendly. The airport shuttle bus is a great addition to the service of the hotel Room service was good. the room was clean and well prepared The only issue I had was with the Bar staff. I had a salad on Friday after checking in at the bar and the waitress had a real attitude problem. (I don't know her name) after finishing my salad she did not cleave the bill despite waiting for around 15 min after the plate was cleared. So I walked to the bar in order to get the bill for myself. The waitress saw me approaching and she walked away from me and took a private call on her mobile phone. I waited a couple of minutes for her to finish her call, she did not give me any attention. I went and waited at my table but still she did not come. so I left and went back to my room, When I was leaving the hotel she confronted me at the hotel door in full sight of everyone and said "you didn't pay" No apology or anything. I told her that I waited as patiently as I could for her but she did not come so I was not going to waste any more time waiting for her. She said yes but you still need to pay. I was so shocked by the way she accosted me. Did she really think a guest would run away without paying a bill. I told her to charge it to the room and she just turned around and left without saying another word. It was really a terrible experience. Luckily it did not ruin the overall lovely experience I had at the hotel. Another suggestion is for the pool area. there are 2 pools net to each other. it would be nice if one pool was a "child friendly" pool and another for adults only. Sometimes its just nice to relax without the noise. It is not a big deal and in most hotels this would not be possible. However since you have 2 pools you should take advantage of the situation to have a part pool and a quiet pool :-)

AccorHotels certified review
Jason S. Families - 14/08/2017
« Well located on the outskirts of Madrid »

A pleasant stay very comfortable rooms and excellent breakfast the restaurant could do a little more for accommodating children's menu though.

TripAdvisor review
Adrian S Business - 14/08/2017
« Great short stay hotel near the airport »

This is a really good hotel near the airport. Excellent facilities and staff are very friendly. Airport shuttle is provided. If you want to get to the city, the Metro line is a short walk away and you are in the center of the city in no time. Two swimming pools are very welcome during the heat of summer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrian S I want to take this opportunity to thank you for choosing the Pullman Hotel to spend your stay in Madrid. We are proud to welcome you as a satisfied customer and look forward to seeing you again very soon. If you have any questions about our service, we invite you to contact us, and we will be happy to assist you. Thanks again. Enrique Coloma Front Office Manager Asst.

AccorHotels certified review
Mrs A. T. Families - 11/08/2017
« Hotel and staff are great. »

We always like staying at the Pullman Madrid & Feria as it is a nice relaxing hotel with friendly staff and good food.

AccorHotels certified review
Anne C. Business - 11/08/2017
« Mrs A C. »

Great clean and welcoming hotel. The room was comfortable quiet and towels were replenished daily. Food was excellent. The staff were friendly and helpful

AccorHotels certified review
Anonymous Couples - 10/08/2017
« Nice overnight stay »

Very good reception staff, nice rooms. I was a bit disappointed about the breakfast, which has also been served in a smaller room than I used to receive it in earlier stays... No real warm breakfast (even sausages, tortilla, grilled vegetables have been cold!!!). Also, no egg station. The breakfast I received in my last stay of the Novotel next door was much better (and I would personally assume the Pullman to be the superior brand...) The location of the twin hotels next to the Metro is great. Shuttle service worked out very well this time (sometimes overbooked...). I have been surpirsed by the early midnight close of the bar. No notice beforehand by the barkeepers.

AccorHotels certified review
Graham M. Couples - 10/08/2017
« Perfect Pullman »

This is a perfect hotel for overnight stays close to Madrid Airport.Great cocktail bar with fabulous food.Did I say great food.....the breakfast is absolutely fantastic.

AccorHotels certified review
John P. Couples - 09/08/2017
« An extremely good nights rest, would liked to have stayed longer. »

Room in excellent condition, with a beautiful bed made for a good night's sleep. Great breakfast in the morning. Staff were extremely helpful. When next in Madrid, would definitely stay again.

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