Pullman Madrid Airport & Feria Hotel 4 stars

TripAdvisor rating 4.0/5 1,015 reviews
Pullman Madrid Airport & Feria
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Hotel extras

  • Metro next to the hotel "Feria de Madrid"

  • Next to IFEMA and Palacio de Congresos

  • Pool open from May 25th to September

  • Free airport trans. 6.30 to 23.30 every 30min (no service at 10.30 & 19.00)

  • Restaurant with innovative cuisine

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 26.75 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • MADRID BARAJAS
  • Early check-in/Late check-out
  • Electric car recharging units
  • Laundry
  • Gift shop/newspaper shop (Nearby)
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Golf course 18 holes (Nearby)
  • Outdoor tennis court (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Congress center
  • Self service business centre

Hotel location

Pullman Madrid Airport & Feria

Avd. Capital de España,10
Campo de las Naciones
Campo de las Naciones
28042
madrid
spain

Tel: +34917210070

Fax: (+34)91/7210515

Contact email

Check-in from 14h00

Check out up to 12h00

  • CAMPO DE LAS NACIONES :   122-112-104 CAMPO NACIONES

  • CAMPO DE LAS NACIONES :   8 CAMPO NACIONES

  • By plane

    MADRID BARAJAS At 4km / 2.49 miles - Shuttle free

  • By plane

    TORREJON AFB At 10km / 6.21 miles

  • By train

    ATOCHA At 8km / 4.97 miles

  • By train

    CHAMARTIN At 5km / 3.11 miles

GPS :40.462696, -3.615725

Currently, close to our hotel

Visit to the Palacio de Comunicaciones

From 01/01/2018 to 31/12/2019

At 8.1 km

Tour of the Edificio Metropolis

From 01/01/2018 to 31/12/2019

At 8.4 km

Visit to the Prado Museum

From 01/01/2011 to 31/12/2019

At 8.5 km

Balenciaga and Spanish painting, exhibition

From 18/06/2019 to 22/09/2019

At 8.5 km

Manet, Degas: impressionists and photography, exhibition

From 15/10/2019 to 26/01/2020

At 8.5 km

Thyssen-Bornemisza Museum, Madrid, visit

From 01/01/2011 to 31/12/2019

At 8.5 km

Tour of the Royal Botanical Gardens, Madrid

From 01/01/2011 to 31/12/2019

At 8.5 km

ZIP 2019, avant-garde theatre festival

From 25/06/2019 to 30/06/2019

At 8.9 km

Visit to the Reina Sofia Museum

From 01/01/2010 to 31/12/2019

At 8.9 km

Our accommodations

Our spacious, varied types of rooms are suited to any need. All of them have free Wifi, minibar, safe, hairdryer and comfortable beds to rest after a day in Madrid.

CLASSIC ROOM, 1 Double Size Bed

  • Max. number of persons: ‌3
  • Area: From 29
  • Wireless internet in your room
  • High speed internet
  • Automatic wake up call
  • Phone
  • Mini Bar(...)

CLASSIC ROOM, 2 Single Size Beds

  • Max. number of persons: ‌2
  • Area: From 29
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

SUPERIOR ROOM, 1 Double Size Bed

  • Max. number of persons: ‌3
  • Area: From 29
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Superior Room with 1 kingsize bed

  • Max. number of persons: ‌4
  • Area: From 29
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Automatic wake up call
  • Phone
  • Mini Bar(...)

Superior Room with 2 Single Beds

  • Max. number of persons: ‌2
  • Area: From 29
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

EXECUTIVE ROOM, 1 Double Size Bed

  • Max. number of persons: ‌3
  • Area: From 29
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

JUNIOR SUITE, 1 Double Size Bed

  • Max. number of persons: ‌2
  • Area: From 58
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

DELUXE SUITE, 1 King Size Bed

  • Max. number of persons: ‌2
  • Area: From 81
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Our restaurants and bars

EL PATIO

Type of cuisine: Gourmet

Art, innovation and creativity come together in a space where guests can sample traditional cuisine brought up to date with the best ingredients in their prime, in the form of balanced, healthy, sustainable and freshly prepared dishes.

Lunch

12:30 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

COSMOPOLITAN BAR

Photo non contractuelle / Strictly non binding

The Cosmopolitan Bar offers a dining experience characterized by an extensive range of dishes and tapas, accompanied by a delicious drinks menu. Enjoy one of our special cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 170 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Pullman Madrid Airport & Feria

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

3,740 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,015 reviews

All about location

TripAdvisor rating 4.0/5

Azgators Couples - 19/06/2019 TripAdvisor review

We have stayed here multiple times while travelling through Madrid and making a quick stop. What really sets the Pullman apart from other options is its location and service. Yes there is an airport shuttle that you might have to wait up to 40 minutes for, which we have several times, but there is an easy alternative. If you will be travelling on the metro you may as well buy a day pass in the airport and go on the metro to a stop a block away from the hotel. No waiting, metro runs every few minutes and if weather is good you have a quick safe walk to the hotel. The metro can also be used in the morning if the shuttle is full or late. Up to you. As far as the room. It is fairly standard, but has enough room to spread out, also a very comfortable bed that is far superior to what is offered at the adjoining Novotel. Room was also very quiet even though it faces out toward the feria. If noise is a concern there are rooms that face inwards to the pool area, so its up to you. We also very much appreciate the great service at check in that you get from the men and women at the front desk. Even when we arrive earlier than check in time they find a way to get us a room so we can get our baggage in a room, or take a nap, and get into the city as quick as we can. Always appreciated. I will always pick the Pullman above other airport options when flying through Madrid.

A very pleasant stay, excelent service

Customer review rating 4.5/5

Petr Solo - 14/06/2019 AccorHotels certified review

A very pleasant stay - as always in Pullman Madrid. The hotel is not exactly brand new and the breakfast is not fully up to a Pullman standard but these minor partial negatives are forgotten thanks to the friendly approach of all hotel staff. A small example: during the breakfast, one of the waitresses was humming a song for herself - what a lovely start of the day for all in the breakfast room!

Best choice in visiting madrid on business or tourism

Customer review rating 4.5/5

Tiago A. Families - 12/06/2019 AccorHotels certified review

Nice 5* hotel with reasonable price, very good bathroom (spa shower) and amenities , executive rooms with parking and minibar are a excelente choice. Breakfast is very very good, metro in the front of the hotel, and access to major highways. Very near to the airport with a free bus shuttle (very nice service). staff is ultra professional and very nice.

Everything as hoped and expected

Customer review rating 4.5/5

Andy G. Couples - 10/06/2019 AccorHotels certified review

Solid Place. Great location. Staff helpful and friendly.

Overnight stay with pets

Customer review rating 4.5/5

Prw Couples - 08/06/2019 AccorHotels certified review

Great hotel good stay only disappointment was dogs not allowed in bar! Can understand restaurant but the bar as well!!!

Okay; not exceptional

Customer review rating 4.5/5

Anonymous Couples - 31/05/2019 AccorHotels certified review

The shuttle service from the airport is not adequate to the task. Our room was fine except that the glass door to the bathroom was pulled from its hinge. No-one noticed? Had to repeatedly call out to server in restaurant to take our order.

Dear Charles: We appreciate your comments regarding your stay at the "Pullman Madrid Airport & Feria" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning our shuttle and restaurant services with our team. Thank you again for sharing your experience, and we hope your next visit. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Expected more from pullman

Customer review rating 4.5/5

Tf Families - 27/05/2019 AccorHotels certified review

Unmotivated staff, borderline rude, aged property with low maintenance, breakfast could do with improvement, no attention to details at all

Dear Tibor: Thanks for letting us know about your recent experience during your stay at “Pullman Madrid Airport & Feria” Hotel. We are very sorry our service did not meet your expectations and we would like to sincerely apologize to you for any inconvenience this may have caused. Customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Your feedback is an invaluable part of our process of improving and we will take all the necessary measures to correct the deficiencies reported by you. We really appreciate you taking time to share your concerns and we trust that you give us a new opportunity to be able to offer you a high quality service. Yours faithfully. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Nice hotel and nice room but the wait for the shuttle service was long and the transfer too

Customer review rating 4.5/5

Cyril Couples - 27/05/2019 AccorHotels certified review

Great (short) stay, helpful front desk and bar staff. The only downside was the wait at the airport for the shuttle and then the long journey to the hotel

Dear Cyril: We very much appreciate your comments regarding your nice stay at the "Pullman Madrid Airport & Feria" Hotel. It is always a pleasure to receive your feedback concerning our hotel and rooms. I will share your comments about our helpful and friendly staff with our team. Sorry for the delay of our shuttle. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Fabulous experience!

Customer review rating 4.5/5

G. K. Couples - 27/05/2019 AccorHotels certified review

Conveniently close to airport hotel with free airport shuttle. Also metro only one short block away.Highly professional, attentive staff.

Dear Gary: We very much appreciate your comments regarding your fabulous stay at the "Pullman Madrid Airport & Feria" Hotel. It is always a pleasure to receive your feedback about our shuttle. I will share your comments concerning our attentive staff with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Room needs a refurb

Customer review rating 4.5/5

Anonymous Business - 22/05/2019 AccorHotels certified review

Fine, good breakfast and dinner and comfy bed, but room decor was very dated.

Dear James: We very much appreciate your comments regarding your stay at the "Pullman Madrid Airport & Feria" Hotel. It is always a pleasure to receive your feedback concerning our breakfast and dinner service. I will share your comments about our room decor with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

very satisfied

Customer review rating 4.5/5

K. Families - 21/05/2019 AccorHotels certified review

It was a nice stay at this hotel, especially breakfast is wonderful!

Dear Young: We very much appreciate your comments regarding your nice stay at the "Pullman Madrid Airport & Feria" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning our breakfast service with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Relax

Customer review rating 4.5/5

Anonymous Business - 14/05/2019 AccorHotels certified review

Breve

Estimada Angela: Le agradecemos enormemente sus comentarios en relación a su relajada estancia en nuestro Hotel “Pullman Madrid Airport & Feria”. Es siempre un placer recibir comentarios positivos. Haremos extensivas sus observaciones a nuestro equipo. Agradecemos una vez más que haya compartido su experiencia con nosotros y esperamos que su próxima visita sea más extensa y pueda disfrutar de nuestros servicios. Reciba un cordial saludo. Pedro Luis Arroyo Experto en Clientes y Director de Desarrollo Sostenible

Very comfortable stay

Customer review rating 4.5/5

Tracey Couples - 14/05/2019 AccorHotels certified review

We were really happy with Pullman Madrid - room was quiet and comfortable, front desk staff attentive and friendly, and bar and breakfasts great.

Dear Tracey Anne: We very much appreciate your comments regarding your comfortable stay at the "Pullman Madrid Airport & Feria" Hotel. It is always a pleasure to receive your feedback concerning our friendly staff. I will share your comments about our rooms, bar and breakfast service with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Terrible first room

Customer review rating 4.5/5

Anonymous Business - 11/05/2019 AccorHotels certified review

Was “upgraded” due to platinum status. After a 10’ process to check in I got to the room which was very dated and obviously hasn’t been stayed in or checked for a long time. The ventilation system made a terrible screeching noise and several frames on the wall very crooked. I went back down and changed rooms to a normal one, much more modern clean and comfortable. Breakfast pretty basic for a 5* hotel, could be improved and nobody seemed to be working there. Gym very small.

Dear Robin: Thanks for letting us know about your recent experience during your stay at “Pullman Madrid Airport & Feria” Hotel. We are very sorry our service did not meet your expectations and we would like to sincerely apologize to you for any inconvenience this may have caused. Customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Your feedback is an invaluable part of our process of improving and we will take all the necessary measures to correct the noises reported by you. Our gym is very small; so we offer a complimentary SPA outside of our establishment, 10 minutes walking. We really appreciate you taking time to share your concerns and we trust that you give us a new opportunity to be able to offer you a high quality service. Yours faithfully. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Comoda

Customer review rating 4.5/5

Casto P. S. Couples - 07/05/2019 AccorHotels certified review

Estancia agradable.

Estimado Casto: Le agradecemos enormemente sus comentarios en relación a su cómoda estancia en nuestro Hotel “Pullman Madrid Airport & Feria”. Es siempre un placer recibir comentarios positivos. Haremos extensivas sus agradables observaciones a nuestro equipo. Estoy seguro de que estos comentarios nos servirán de estímulo ya que continuamente nos esforzamos en mejorar la calidad de nuestros servicios. Agradecemos una vez más que haya compartido su experiencia con nosotros y esperamos que su próxima visita sea agradable como la pasada. Reciba un cordial saludo. Pedro Luis Arroyo Experto en Clientes y Director de Desarrollo Sostenible

A great place to unwind after the long haul from Australia

Customer review rating 4.5/5

David Couples - 05/05/2019 AccorHotels certified review

From the moment we checked in until departure the staff were fantastic, the hotel immaculate and the attention to detail admirable.

Dear David, We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Miguel Cubillo Front Office Manager Assistant.

Good & nice & clean & helpful staff

Customer review rating 4.5/5

Tomasz Families - 04/05/2019 AccorHotels certified review

Nice, clean, almost perfect

Dear Tomasz, We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Miguel Cubillo Front Office Manager Assistant.

Low quality hotel with dreadful shuttle service.

Customer review rating 4.5/5

M Families - 02/05/2019 AccorHotels certified review

Tired rooms with little space. The worst experience was waiting with 2 kids in the rain for the shuttle, for 40 MINUTES. When the shuttle arrived, the driver decides to take everyone else and tell us that the bus is full, we have to wait for the next run. I understand he doesn't know that we waited longest, but he didn't even want to ask. In the time we waited, I saw other hotel shuttles twice or more, never full. This is completely unacceptable for an airport hotel late in the evening. People choose to stay overnight to rest during travel, that's impossible when you end up waiting so long that you have much less time to sleep.

Dear Marcus, Thank you for taking the time to tell us about your experience at the Pullman Madrid Airport & Feria. I am sorry that your experience did not meet your expectations specially regarding our free shuttle bus service; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura Peláez Front Office Manager

Fantastic comfortable stay

Customer review rating 4.5/5

Kevin H. Friends - 02/05/2019 AccorHotels certified review

A really good experience great location and great friendly staff.

Dear Mr H., Thank you for taking the time to share your feedback. It is a pleasure for all of us to read your comments. We are delighted that you enjoyed your stay with us. We hope to see you again soon. With warm regards, Laura Peláez Front Office Manager

Unimpressive

Customer review rating 4.5/5

John B. Families - 30/04/2019 AccorHotels certified review

Our first room was shockingly loud. The air-condition hummed loudly all night, no one slept. We eventually asked to change rooms the following day and were given a different room which was far better. Sadly the room-move was not confirmed in the system (503) and at 22:30 when all were asleep a family entered our room causing great alarm to all. A second night were we did not sleep! Followed the next day by a 500km drive! The receptionist called our room immediately to apologise, eventually we were offered the next day´s breakfast as an apology. There were two different breakfast salons (three including the one for the neighbouring hotel!) which confused us and made us unsure whether we were in the correct part of the hotel. As a result the first day we could not enjoy the breakfast for the feeling of uncertainty. The second day we were sent to the second breakfast area where the coffee/tea Nespresso machine did not work! The shuttle-bus service was amazing! Thank you for such a service! The people working in the hotel were also all super! Everyone was so friendly and forthcoming. Well done to all! Especially the reception area. Enrique I believe was his name, many thanks!

DearMr Br B., Thank you for taking the time to tell us about your experience at the Pullman Madrid Airport & Feria. Please allow me to express my sincerest apologies because we made a mistake when we provide you a different room. Thank you for all your comments that help us to improve our services . Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura Peláez Front Office Manager
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