Hotel - Sofitel Shanghai Hyland
Sofitel Hotel Sofitel Hotel

Sofitel Shanghai Hyland Hotel

Our hotels AccorHotels
4.0/5 1,445 reviews
All hotels in Shanghai
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 900.00 CNY Non member rate
From 900.00 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Business center with support staff
See all services

Hotel location

Our rooms

Wi-Fi in the hotel (Free), Internet connectivity in room (Free)

  • 383 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Telephone
    • WiFi in your room
    • Crib on request
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Fax machine
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,121 reviews

Our guest reviews for Sofitel Shanghai Hyland

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,445 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Vishal A. Business - 14/04/2018
« Excellent »

I’ve been coming every year Service and quality is very good One suggestion - to remove the people below in Nanjing road selling fake goods etc

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vishal A., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Rippon General Manager Sofitel Shanghai Hyland

AccorHotels certified review
Anonymous Friends - 14/04/2018
« Decent hotel at convenient location »

Lacking some toiletries like comb, shaver etc

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Rippon General Manager Sofitel Shanghai Hyland

AccorHotels certified review
Martin D. Business - 13/04/2018
« My stay at the hotel met my expectations »

While staying at the hotel I wrote the following notes for my own. • No accessible outlets to charge devices in the room • At the bar, not service oriented, they serve you with no napkins or coasters for the drinks • The music at the bar was really Annoying. I was expecting a relaxing ambiance but found something like techno music. Totally out of touch with the kind of people visiting Sofitel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin D, We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. We also take a good note of your comments regarding the music and service at the bar and will use it as lead for improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Rippon General Manager Sofitel Shanghai Hyland

AccorHotels certified review
Jonas H. Business - 13/04/2018
« work trip »

The front desk staff was fantactic,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonas H., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Rippon General Manager Sofitel Shanghai Hyland

AccorHotels certified review
Nic R. A. B. M. Couples - 12/04/2018
« Warm and Inviting »

We stayed on the club level and the service provided, particularly by Sasha and Milene, was outstanding. They made us feel like family and assisted us with restaurant suggestions and bookings. They went out of their way to ensure we were enjoying our stay and made us feel very welcome. Thank you both for making our trip so memorable!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms R. and Mr M., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. Milene and Sacha will be rewarded accordingly for their professionalism! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Rippon General Manager Sofitel Shanghai Hyland

AccorHotels certified review
Calvin Couples - 10/04/2018
« Good hotel in a good location »

Staff where helpful and tried their best to help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Calvin, We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Rippon General Manager Sofitel Shanghai Hyland

AccorHotels certified review
Kam Families - 09/04/2018
« comfortable »

feel good and convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kam, We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Rippon General Manager Sofitel Shanghai Hyland

AccorHotels certified review
Joni Families - 08/04/2018
« High Class »

Very accomodating and helpful front desk

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joni, We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Rippon General Manager Sofitel Shanghai Hyland

AccorHotels certified review
Madhur A. Business - 08/04/2018
« Clean Rooms, Limited Breakfast Options, Nice Stay, Problem with Breakfast »

the rooms were clean. we had a good stay and sleep in the rooms. the breakfast menu is not as exhaustive as in other accor hotels i have been. also since as indians we dont eat many non veg items , since many of the food items did not have the name tag it was difficult to find out. also we stayed for 3 days and on all 3 days the breakfast menu was around 95% same. we got bored of the food from the second day itself

AccorHotels certified review
W. X. Families - 08/04/2018
« very good, I got surprise »

Room is very clean, location is very convenient and I travelled with my parents. Manager even gave me a birthday cake when i stayed there. It was a surprise, very sweet!

AccorHotels certified review
Denise Families - 07/04/2018
« Location was superb »

In the middle of all the shopping stores and very near to 4 exits of East Nanjing Station. Wow! We will definitely stay here again next time were in Shanghai. I just hope there is a room big enough for 5pax so we can all stay together in 1 room.

AccorHotels certified review
Jerry Business - 06/04/2018
« The best choice Shanghai Hotel choice all factors taken into consideration »

The combination of location, people, food and view is exceptional.

AccorHotels certified review
W. C. Families - 06/04/2018
« the only hotel i will stay in Shanghai. »

the club room privileges was top notch. check-in service was special. room was spacious and F&B were generous. i particularly like the evening cocktail session. though we eat the same food every day, some how, we don't get tired having them. in fact we look forward to be back to the hotel during this timing where we truly enjoyed the generous F&B and meeting new friends. staff on duty were super friendly. there is no reason why i should try another hotel !!

AccorHotels certified review
Anonymous Couples - 05/04/2018
« Excellent »

Very well run hotel great staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Rippon General Manager Sofitel Shanghai Hyland

AccorHotels certified review
Amy Couples - 04/04/2018
« Great location, Good service, Nice room »

The location of the hotel is excellent. It takes less than 3 mins walk to the Metro. The hotel staff are nice and helpful. They speak good English which makes my stay more enjoyable. The bathroom is a bit dated but good enough for us to wash out our tiredness.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amy, We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Rippon General Manager Sofitel Shanghai Hyland

AccorHotels certified review
Robert S. Families - 04/04/2018
« A perfect hotel in which to stay »

From the time we walk to reception we felt very happy with the hotel. Then we went into our room and found it amazing. Spacious, well laid out and had everything we could ever need.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert S., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Rippon General Manager Sofitel Shanghai Hyland

AccorHotels certified review
Ghassan L. Business - 03/04/2018

It’s very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ghassan L., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Rippon General Manager Sofitel Shanghai Hyland

AccorHotels certified review
Jca Families - 03/04/2018
« experience »

stay was ok. hotel was ok. staffs are ok, but felt awkward when we need the concierge guy to help us with our luggage, the staff looks like he doesnt want to carry the heavy stuff, and he called his subordinate to carry the box for him. instead of him doing it right away. you'll notice his hesitation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jca, We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. We also take a good note about your comment regarding the concierge service and will follow up on this issue. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Rippon General Manager Sofitel Shanghai Hyland

AccorHotels certified review
Anonymous Business - 03/04/2018
« Shanghai hospitality. »

The staff was very helpful, and the facilities were beautiful and met my every need.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Rippon General Manager Sofitel Shanghai Hyland

AccorHotels certified review
Strad C. Couples - 03/04/2018
« Pretty Enioyable Stay »

Great location, room very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Strad C., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Rippon General Manager Sofitel Shanghai Hyland

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 900.00 CNY Non member rate
From 900.00 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 860 m Hanting SH E. Jinling Rd.
Hanting SH E. Jinling Rd.
From
From 341.00 CNY Non member rate
From 341.00 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 910 m Fairmont Peace Hotel
Fairmont Peace Hotel
From
From 2550.00 CNY Non member rate
From 2550.00 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.2 km Ji Hotel Shanghai Huaihai road
Ji Hotel Shanghai Huaihai road
From
From 493.00 CNY Non member rate
From 493.00 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.6 km ibis Shanghai Yu Garden
ibis Shanghai Yu Garden Hotel
From
From 429.00 CNY Non member rate
From 429.00 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in SHANGHAI
See rates