Sofitel Shanghai Hyland Hotel 4 stars

TripAdvisor rating 4.0/5 1,661 reviews
Sofitel Shanghai Hyland
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Hotel extras

  • Set in the heart of Shanghai

  • Catered to leisure or professional needs

  • Blending Chinese and Shanghai culture

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
Business services
  • 7 meeting room(s)
  • Conventions hotel

Hotel location

Sofitel Shanghai Hyland

505 Nanjing Road East
200001
shanghai
china

Tel: +862163515888

Fax: (+86)21/63514088

Contact email

Check-in from 14h00

Check out up to 12h00

  • NANJING ROAD EAST :   14 FUJIAN ZHONG LU

  • NANJING ROAD EAST. :   20 FUJIAN ZHONG LU

  • NANJING ROAD EAST.. :   37 FUJIAN ZHONG LU

  • REMINGUANGCHANG(PEOPLES SQUARE) :   LINE NUMBER #505 REMINGUANGCHANG

  • NANJING ROAD EAST :   Line 2 NANJING RD EAST - EXIT 4

  • PEOPLES SQUARE :   Line 1-Line 2-Li PEOPLES SQUARE

  • By plane

    PUDONG INTL AIRPORT At 50km / 31.07 miles

  • By plane

    SHANGHAI HONGQIAO INTERNACIONAL At 16.6km / 10.31 miles

  • By boat

    DONGJIN LINE At 1.6km / 0.99 miles

  • By boat

    JINDONG LINE At 1km / 0.63 miles

  • By car

    MIDDLE FUJIAN ROAD At 0.1km / 0.06 miles

  • By car

    MIDDLE XIZANG ROAD At 0.3km / 0.19 miles

  • By car

    ZHONGSHAN EAST-1 ROAD At 1km / 0.63 miles

  • By train

    SH SOUTH RAILWAY ST At 13.4km / 8.33 miles

  • By train

    SHANGHAI RAILWAY STATION At 6km / 3.75 miles

GPS :31.235665, 121.480808

Our accommodations

Wi-Fi in the hotel (Free), Internet connectivity in room (Free)

SUPERIOR ROOM CLUB SOFITEL, 1 Queen Size Bed,Upper Floor

  • Max. number of persons: x2
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

SUPERIOR ROOM CLUB SOFITEL, 2 Single Beds,Upper Floor

  • Max. number of persons: x2
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

PRESTIGE SUITE, 1 Queen Size Bed, Upper Floor

  • Max. number of persons: x2
  • Area: From 45
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 1 Queen-Size Bed

  • Max. number of persons: x2
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Single Size Beds

  • Max. number of persons: x2
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

Junior Suite, 1 queen-size bed, separate living room

  • Max. number of persons: x2
  • Area: From 45
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

Our restaurants and bars

MOSAIC

Type of cuisine: International

With a casual modern design and privileged view over Nanjing Road, Mosaic presents an innovative menu focusing on organic culinary creations. Open for breakfast, lunch and dinner with buffet and a-la-carte menus available from 6am through to midnight.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAO

Type of cuisine: Regional

Modern and authentic Cantonese specialties are served as well as a variety of innovative Shanghai dishes. Try our set menus or dine a-la-carte with a view over Nanjing Road or in one of 3 private rooms for those seeking an intimate dining experience.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR 505

Photo non contractuelle / Strictly non binding

Chic and smart, yet relaxed and comfortable, 505 is a lounge bar providing a selection of teas and coffees during the day and champagne, wine and Sofitel cocktails in the evening, with a contemporary soundtrack to complete the scene.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 400 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 324 people

Find out more
Sofitel Shanghai Hyland Meeting Room

Our guest reviews for
Sofitel Shanghai Hyland

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,115 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,661 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Mr Harish R.

Customer review rating 4.4/5

Harish R. Business - 12/04/2019 AccorHotels certified review

Super !!

Nice hotel in a great location

Customer review rating 4.4/5

David B. Couples - 12/04/2019 AccorHotels certified review

We enjoyed the Club Level happy hour in the lounge every night. The rooms are comfortable and well appointed. Service was excellent.

Not Qualify to be called a Sofital Hotel

Customer review rating 4.4/5

C.t Business - 12/04/2019 AccorHotels certified review

Not value for money, overpriced. Room was very old and dark. The free coffee (stale and tasteless) that I had was enough to put me off from trying the rest of the F&B outlets. Overall, staffs were helpful and friendly but unfortunately, the hardware of the hotel is a complete turnoff and will not return as there are better value hotels around.

Stay at Sofitel Hyland Shanghai

Customer review rating 4.4/5

Peter R. Business - 12/04/2019 AccorHotels certified review

Hotel is in a good location, rooms very comfortable, with good facilities.

Satisfied.It was within my expectations.

Customer review rating 4.4/5

Ellen T. Solo - 12/04/2019 AccorHotels certified review

It was well within my expecttions.

Great Location - Great Service

Customer review rating 4.4/5

Joseph H. Solo - 11/04/2019 AccorHotels certified review

Assigned high floor room as requested with bonus view of Bund and Oriental Pearl Tower Clean and well maintained room

Average Stay

TripAdvisor rating 4.0/5

Trip64342248479 Business - 11/04/2019 TripAdvisor review

Comfortable but not the best i have stayed in China, the stay was ok nothing to shout home about. Other than that it is in the central of Shanghai close to all the great places to see and great night life.

Forgetable experience

Customer review rating 4.4/5

Melvin G. Business - 09/04/2019 AccorHotels certified review

The room was small, poorly furnished, and the type that you wish to spend as little time in as possible. The whole hotel looks cheap - I am very surprised that it has a 4-star rating.

Comfortable and homely

Customer review rating 4.4/5

Richard H. Business - 09/04/2019 AccorHotels certified review

I have stayed with this hotel on many occasions and always found the staff to be warm and professional. The hotel is perfectly located on Nanjing Road but is started to look a bit dated. This will not deter me from staying again next time I'm in Shanghai. Thank you to all the staff.

Good

Customer review rating 4.4/5

Luk Business - 09/04/2019 AccorHotels certified review

It's a good experience

It was pleasant

Customer review rating 4.4/5

Linda A. Friends - 09/04/2019 AccorHotels certified review

Staff very friendly. The J Prime restaurant was fantastic! Great staff and very good menu, well cooked and presented food. Breakfast was disappointing and disorganised.

Good hotel just at the walking path in central Shanghai. Nice rooms, good breakfaast.

Customer review rating 4.4/5

Hannibal Business - 08/04/2019 AccorHotels certified review

Excelent stay

GREAT HOTEL

TripAdvisor rating 4.0/5

C D Solo travel - 08/04/2019 TripAdvisor review

excellent hotel- stayed on the club floor. room was very nice..club facilities were excellent- both breakfast and afternoon tea were really nice. location is excellent- right in the heart of nanjing lu..close to transit /shops/sightseeing. staff was very helpful!

Mr

Customer review rating 4.4/5

B. J. S. Business - 07/04/2019 AccorHotels certified review

Great. Thoroughly enjoyed

Generally good

Customer review rating 4.4/5

Imanuel O. Business - 07/04/2019 AccorHotels certified review

It was generally good. But as we are not really in full winter and there’s no AC, the room tend to be quite hot. It was better when the room service help to open the window up.

Dear imanuel O., Thank you for taking the time to tell us about your experience at the Sofitel Shanghai Hyland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Good location but definitely not Sofital standard

TripAdvisor rating 4.0/5

Curiosity25042903110 Business - 07/04/2019 TripAdvisor review

The location is very good but the standard of the hotel does not deserve to be call Sofital. I expect Sofital to come with certain standard. Apart from the location, there's really nothing good to say about this hotel. The coffee I had at the hotel was terrible (stale and tastless). Would definitely not return unless the hotel undergo a major renovation.

Dear Curiosity25042903110, Thank you for taking the time to tell us about your experience at the Sofitel Shanghai Hyland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Could you please provide more specific information by reaching out to me at H1603@sofitel.com? Your feedback will be shared with the respective department heads for our continuous training and improvement programs. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Excellent, as always.

Customer review rating 4.4/5

John Business - 05/04/2019 AccorHotels certified review

I stay at the Sofitel Shanghai Hyland often. It never fails to impress me. From the friendly and helpful staff to the cleanliness of the room, it is always an enjoyable experience

Another excellent stay

Customer review rating 4.4/5

Anthony M. Business - 04/04/2019 AccorHotels certified review

Service fantastic from all staff

Dear Anthony M., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Friendly professional staff with clean rooms.

Customer review rating 4.4/5

Margo Couples - 04/04/2019 AccorHotels certified review

Very helpful staff. Hotel in a fabulous location. Liked that we could exchange currency at Reception. Terrific buffet breakfast.

Dear Margo D., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Slipped a litte

Customer review rating 4.4/5

An A. M. Couples - 03/04/2019 AccorHotels certified review

This was our second stay on holiday in this hotel and 5th in a Chinese city Sofitel .We chose it for the location in Shanghai, for which we don't think it can be beaten and its Executive Lounge . The staff particularly in the Executive Lounge are very professional pleasant and helpful however I would say the offerings other than the drinks available during Happy Hour were not up to the usual standard .We would suggest you use the main Restaurant for breakfast choice is much better and as it is a buffet style language is no problem.Bedrooms were not made up until late afternoon on two occassions coming back from our ramblings roomat 4.00pm were not made up so we had to use the Lounge while we waited .Afternoon tea in the lounge is a bit disappointing limited choice and poor choice of cakes -sandwiches left uncouvered and drying out would have thought the Western Chef who was checking out the afternoon Tea would have higher standards towards the French inspired patisseries.Would also comment that the seating in the reception area on 2nd floor is very limited so if we waiting for taxis or friends be prepared to stand .Hotel is still good but something has slipped not 5 star .Would I stay again yes but would not automatically put this hotel as first choice.

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