Sofitel Shanghai Hyland Hotel 4 stars

TripAdvisor rating 4.0/5 1,719 reviews
Sofitel Shanghai Hyland
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Hotel extras

  • Set in the heart of Shanghai

  • Catered to leisure or professional needs

  • Blending Chinese and Shanghai culture

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Shanghai Hyland

505 Nanjing Road East
200001
shanghai
china

Tel: +862163515888

Fax: (+86)21/63514088

Contact email

Check-in from 14h00

Check out up to 12h00

  • NANJING ROAD EAST :   14 FUJIAN ZHONG LU

  • NANJING ROAD EAST. :   20 FUJIAN ZHONG LU

  • NANJING ROAD EAST.. :   37 FUJIAN ZHONG LU

  • REMINGUANGCHANG(PEOPLES SQUARE) :   LINE NUMBER #505 REMINGUANGCHANG

  • NANJING ROAD EAST :   Line 2 NANJING RD EAST - EXIT 4

  • PEOPLES SQUARE :   Line 1-Line 2-Li PEOPLES SQUARE

  • By plane

    PUDONG INTL AIRPORT At 50km / 31.07 miles

  • By plane

    SHANGHAI HONGQIAO INTERNACIONAL At 16.6km / 10.31 miles

  • By boat

    DONGJIN LINE At 1.6km / 0.99 miles

  • By boat

    JINDONG LINE At 1km / 0.63 miles

  • By car

    MIDDLE FUJIAN ROAD At 0.1km / 0.06 miles

  • By car

    MIDDLE XIZANG ROAD At 0.3km / 0.19 miles

  • By car

    ZHONGSHAN EAST-1 ROAD At 1km / 0.63 miles

  • By train

    SH SOUTH RAILWAY ST At 13.4km / 8.33 miles

  • By train

    SHANGHAI RAILWAY STATION At 6km / 3.75 miles

GPS :31.235665, 121.480808

Currently, close to our hotel

Madame Tussauds Waxwork Museum in Shanghai, visit

From 01/01/2018 to 31/12/2019

At 697 m

Discover Heng Sha Island, ecotourism

From 01/01/2018 to 31/12/2019

At 1.6 km

Shanghai Conservatory of New Music Week Music

From 13/09/2019 to 18/09/2019

At 2.4 km

Tianzifang, visit

From 01/01/2018 to 31/12/2019

At 3.2 km

The Buddha Jade Temple, visit

From 01/01/2018 to 31/12/2019

At 3.4 km

St Ignatius Cathedral (Xújiahuì Tianzhutáng), visit

From 01/01/2018 to 31/12/2019

At 6.5 km

Men's Basketball World Cup

From 31/08/2019 to 15/09/2019

At 6.7 km

Longhua Temple, visit

From 01/01/2018 to 31/12/2019

At 7.4 km

Jinjiang Action Park, leisure

From 01/01/2018 to 31/12/2019

At 13 km

Our accommodations

Wi-Fi in the hotel (Free), Internet connectivity in room (Free)

SUPERIOR ROOM, Club Millésime Access, 1 Queen Size Bed, City View

  • Max. number of persons: ‌2
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, Club Millésime Access, Twin Beds, City View

  • Max. number of persons: ‌2
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

PRESTIGE SUITE, Club Millésime Access, 1 Queen Bed, Upper Floor ,City View

  • Max. number of persons: ‌2
  • Area: From 45
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 1 Queen-Size Bed

  • Max. number of persons: ‌2
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Single Size Beds

  • Max. number of persons: ‌2
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

LUXURY FAMILY ROOM, 1 Queen Size Bed and 1 Single Bed, City View

  • Max. number of persons: ‌3
  • Area: From 45
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Ironing board and flat-iron(...)

Junior Suite, 1 queen-size bed, separate living room

  • Max. number of persons: ‌2
  • Area: From 45
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities(...)

Our restaurants and bars

MOSAIC

Type of cuisine: International

With a casual modern design and privileged view over Nanjing Road, Mosaic presents an innovative menu focusing on organic culinary creations. Open for breakfast, lunch and dinner with buffet and a-la-carte menus available from 6am through to midnight.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAO

Type of cuisine: Regional

Modern and authentic Cantonese specialties are served as well as a variety of innovative Shanghai dishes. Try our set menus or dine a-la-carte with a view over Nanjing Road or in one of 3 private rooms for those seeking an intimate dining experience.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR 505

Photo non contractuelle / Strictly non binding

Chic and smart, yet relaxed and comfortable, 505 is a lounge bar providing a selection of teas and coffees during the day and champagne, wine and Sofitel cocktails in the evening, with a contemporary soundtrack to complete the scene.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 400 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 324 people

Find out more

Our guest reviews for
Sofitel Shanghai Hyland

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,522 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,719 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Compared to other le Accor hotels the treatment of members is normal.

Customer review rating 4.4/5

G. Solo - 17/07/2019 AccorHotels certified review

I have been to several Accor group hotels and the treatment was fantastic. Fast check in upon arrival, requested pillows were given and even some gave upgrades, which was a nice touch. But at Sofitel Shanghai, it feels normal, wait in line, pillows not given. Only thing I could say was good was they allows later check out.

Dear Hwee Hian Roy G., Thank you for taking the time to tell us about your experience at the Sofitel Shanghai Hyland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Quiet, clean and an easy location!

Customer review rating 4.4/5

Pj Business - 16/07/2019 AccorHotels certified review

The hotel is on the most busy street in the world, but once inside you do not notice this at all. The hotel is decorated nicely and the rooms are perfect. Though not too big, I had enough room for my luggage and space to walk around. The shower with a window overlooking the room and thus granting you the view from outside at the same time is a nice addition. Though this might be a bit uncomfortable if staying with friends.

Dear Peter-Jan S., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Comfortable Hotel with great customer service

Customer review rating 4.4/5

Luke P. Business - 16/07/2019 AccorHotels certified review

Thought the room was well appointed and comfortable, the restaurant had a good selection and the staff were very attentive.

Dear Luke P., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Great stay very happy

Customer review rating 4.4/5

Ross S. -. A. Business - 16/07/2019 AccorHotels certified review

Met by staff on 30 floor reception. Very speedy check in despite a problem booking thru Advantage Plus. Nothing was a problem for these guys. This is a great hotel friendly and efficient staff and business lunch in the Restaraunt Sunday was excellent.

Dear Ross Andrew S., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Quick, friendly and clean.

Customer review rating 4.4/5

Jayden Solo - 16/07/2019 AccorHotels certified review

It was easy to check in, attendants were polite and helpful. Checking out was also a breeze.

Dear Jayden L., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Excellent location

Customer review rating 4.4/5

Ck C. Couples - 16/07/2019 AccorHotels certified review

Excellent location n good service

Dear Chi Kit Carl C., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

excellent

Customer review rating 4.4/5

Vincent Y. Business - 16/07/2019 AccorHotels certified review

clean, comfort, high standard and enjoyable

Dear Tuck Hong Y., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Extremely attentive service

Customer review rating 4.4/5

V-da Business - 15/07/2019 AccorHotels certified review

The strong point was the staff who did everything to accommodate my needs.

Dear Martynas P., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Great and feel welcome

Customer review rating 4.4/5

Vivien S. Families - 13/07/2019 AccorHotels certified review

Clean, quiet and comfort room. Staff has a good english conversation and it was very helpfull for us.

Dear Vivien S., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Very comfortable.

Customer review rating 4.4/5

John Q. Solo - 13/07/2019 AccorHotels certified review

Great location, friendly staff a good experience.

Dear John Q., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Pleasant stay. Welcoming and helpful staff.

Customer review rating 4.4/5

Vincent O. Business - 12/07/2019 AccorHotels certified review

Enjoyed my stay. Checked in early and was given a nice room with a great view. Would love to return again. Location is excellent too. Right in the centre of Nanjing East Road.

Dear Seow Chiang Vincent O., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Great location and good service

Customer review rating 4.4/5

Gary S. Couples - 12/07/2019 AccorHotels certified review

Was really a pleasure . We never did get our champaign on arrival but the service and quick check in by Janet was fantastic . The breakfasts were very good with more than enough to choose from and Lin was a great hostess and always there to help . The fitness center is above average clean and really well run . Sauna and steam room really nice All in all a very comfortable and enjoyable stay . Did pay deposit with our debit card and therefore now have to wait for the refund . I am sure the admin will see to this given the service to date . Thank you Sofitel

Dear Gary michale S., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Perfect location

TripAdvisor rating 4.0/5

KUDU0070 Couples - 12/07/2019 TripAdvisor review

From the check innto check out everything was great . Missed our welcome drink ( champaigne )but service from Janet at reception wonderful . Breakfasts had lots if choice and very good . Lin was outstanding . Great place to stay

Dear KUDU0070, We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Janet and Lin. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that you missed out on your welcome drink, please accept our sincere apologies for this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Perfect if you’ve stayed there once before

Customer review rating 4.4/5

Chrisb Business - 09/07/2019 AccorHotels certified review

Pleasant hotel, in great location in Shanghai. No complaints except for its slightly complex layout making it tricky for first time guests. My next stay will no doubt be perfect.

Dear Christopher Mark B., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Last Night in China

Customer review rating 4.4/5

Lance D. Business - 08/07/2019 AccorHotels certified review

Travelling with an engineering colleague from Haiti, we spent our last night in Shanghai so we could take in some of the Friday nights sights of the city. Very good decision, as the city was spectacular and the hotel choice a good one, being so near the center of it all.

Dear Lance D., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Great location, excellent value

Customer review rating 4.4/5

Butch F. Business - 06/07/2019 AccorHotels certified review

Staff was very helpful and professional. Location was very ideal for me.

Dear Celerino F., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback especially about our associates. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Good Location

Customer review rating 4.4/5

G. T. C. Solo - 04/07/2019 AccorHotels certified review

Great accessibility. Hotel was situated not far from the famous Bund with several mega shopping Malls in the area. Suite room was nice and big however was disappointed to find items in mini bar and fridge are non-complimentary unlike other Hotels’ Suites that I had stayed before. Lounge breakfast was good.

Dear Teck C. G., Thank you for taking the time to tell us about your experience at the Sofitel Shanghai Hyland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are looking into your feedback and see if there is a need to implement them. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Very good hotel

Customer review rating 4.4/5

Stephanie Business - 03/07/2019 AccorHotels certified review

Very pleasant experience; the hotel is very close to the city and very accessible. Very thought of services in room. Very good in-room dining service.

Dear Stephanie A., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Always feel comfortable and welcoming

Customer review rating 4.4/5

Diana L. Solo - 03/07/2019 AccorHotels certified review

Nice room, good location and friendly service

Dear Diana L., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Great hotel, central location and lovely staff

Customer review rating 4.4/5

John Business - 03/07/2019 AccorHotels certified review

My stay at the Sofitel Hyland was excellent, as it always is. The staff and welcoming, friendly and attentive. Rooms are clean and comfortable and the food is terrific l.

Dear John M., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland
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