Hotel - Mercure Napoli Centro Angioino
Mercure Hotel Mercure Hotel

Mercure Napoli Centro Angioino

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4.0/5 1,377 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Hairdressing salon  (Nearby)
  • Concierge

Leisure and activities

  • Tanning salon  (Nearby)
  • Boat excursions  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Cold snacks
    • Opening hours : Week 17:00 - 23:30
    • Opening hours : Week-end 19:00 - 23:30

Business services

  • Copy/print service available
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Hotel location

Our rooms

For your comfort, all rooms are soundproofed and have a bathroom, air conditioning, direct dial telephone, satellite TV, Internet connection, minibar and safe.

  • 99 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • RJ 11 outlet
    • Minibar
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 1,138 reviews

Our guest reviews for Mercure Napoli Centro Angioino

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,377 reviews
AccorHotels certified review
David A. Business - 19/04/2018
« Good location, friendly reception staff »

Good location, friendly reception staff,cClean room, good breakfast!

AccorHotels certified review
Dr. A. G. Couples - 08/04/2018
« Friendly staff but misleading information regarding free breakfast & Facebook posting not help. »

Good size room very clean. But poor selection of what you would normally get as standard....No shower gel, only one soap per day and shortage of toilet paper took the shine of the service we received.

AccorHotels certified review
Tn Couples - 02/04/2018
« A pleasant stay and convenient location. »

Plus: excellent location close to the port for boats, shuttle bus to the airport and metro; nice & dedicated staff at the reception desk; restaurant (very warm and friendly welcome by super Sergio and the food is good). Minus: no offered water in the room (unexpectedly below the Mercure standard we are used to); the soundproof is not efficient in the room we got the first two nights (nouse from the road) but the room we got when we returned was much better.

AccorHotels certified review
Ad Couples - 02/04/2018
« Good hotel »

Ideally located near Castel del Nuovo. Good hotel with great staff and good breakfast. Some things could be better - the bathroom needs attention and the blinds in the bedroom have seen better days. We will definitely stay again.

AccorHotels certified review
Ged Couples - 26/03/2018
« Nice clean room and extras such as bathrobe and slippers were welcome »

Smooth check in and nice clean room with some welcome extras thrown in. The staff were very helpful in giving us directions to places of interest. Check out was a bit slow bill not prepared and lacked change when we paid our room tax. Ended up with a lot of small coinage being offered bur overall would recommend this hotel as a nice base as it is in good location for a short break (airport transfer bus stops nearby) and is very close to the port if cruising or taking a ferry

AccorHotels certified review
Michel Couples - 25/03/2018
« Great stay in Napoli »

Nice hotel, very close to some main areas, plus with public transport at walking distance. Great breakfast, but most importantly, the staff was extremely helpful. Thanks

AccorHotels certified review
Martin W. Couples - 22/03/2018
« A really sensible place to stay if visiting Napoli! »

A brilliantly located hotel with friendly and very helpful staff.

AccorHotels certified review
London Friends - 21/03/2018
« Good location »

The location of the hotel is excellent. Close to Municipio metro station, the port and a short drive away from areas such as Chiaia. My Privilege room was spacious and well equipped. In general I did enjoy my stay but the hotel has two serious issues. First issue - the two lifts of the hotel do not provide sufficient capacity during "rush hours" i.e. when large groups check in or out. A more serious issue however is the smells from the kitchen that permeate throughout the hotel and even enter the rooms. My room was located on the fourth floor and during breakfast and dinner service the smells from the kitchen where just too much. During my stay I repeatedly woke up because of it.

AccorHotels certified review
John G. Solo - 14/03/2018
« Great stay at a great location. »

I picked the hotel because of previous stays at Mercure hotels and for the location. The hotel met my expectations. Great room with good space for one person and personable and professional staff throughout my stay. Answers to all questions were good. Good breakfast. One suggestion. I think you should vary the hot selections each day. They were the same for my 3 days. Also, cable TV needs upgrade or fixing.

AccorHotels certified review
M. R. Solo - 12/03/2018
« Typical Mercure Hotel, but a bit less sophisticated »

Well located and calm hotel, at the center of Naples. All the typical good Mercure Accor treatment, but a bit less sophisticated than the usual. No restaurant and the bar is not normally opened. I could not even have my welcome drink. Clean rooms and nice service.

AccorHotels certified review
Biagio D. V. Business - 22/02/2018
« Great! »

My experience was great. Only the Nespresso machine didn't work in the morning.

TripAdvisor review
Karen L Couples - 17/02/2018
« Great location, lovely 3rd floor terrace with fantastic views for breakfast, dinner or a drink »

Rooms very small, some of which have a window overlooking a small passageway (therefore very gloomy). A warm welcom. In February, the bar and restaurant were only open on the Friday and Saturday evening . Very good breakfast.

AccorHotels certified review
T. O. Couples - 16/01/2018
« Best client service ever »

The hotel staff are very nice, the best comparing to all my stays in Accor hôtels. I'll be back soon ;) T.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Otmane Tchah, We very much appreciate your comments regarding your stay at the Mercure Napoli Centro Angioino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alessandra Bossa Hotel Manager tel 00… 49 10 330 mail H1…

AccorHotels certified review
Jakub E. Families - 09/01/2018
« Fantastic »

Great hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jakub Malec, We very much appreciate your comments regarding your stay at the Mercure Napoli Centro Angioino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alessandra Bossa Hotel Manager tel 00… 49 10 330 mail H1…

AccorHotels certified review
Joseph F. Friends - 24/12/2017
« Comfortable and well located »

Friendly and helpful staff. Well located and comfortable room. Could not have asked for more.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joseph Farrugia, We very much appreciate your comments regarding your stay at the Mercure Napoli Centro Angioino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alessandra Bossa Hotel Manager tel 00… 49 10 330 mail H1…

AccorHotels certified review
Jock H. Couples - 02/12/2017
« faultless hotel »

A fabulous breakfast terrace, a fabulous room clean with balcony great amenities, easy walking access to public transport,,strange and inconvenient that bar didnt open until dinner 7.30 pm ( maybe these are winter hours)Staff are professional but don,t engage with you on any level except to process you efficiently, which is probably an Italian cultural norm except in Accor Taranto and Accor Roma in Rome and all the staff in both places are exemplary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jock Hughes, We very much appreciate your comments regarding your stay at the Mercure Napoli Centro Angioino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alessandra Bossa Hotel Manager tel 00… 49 10 330 mail H1…

AccorHotels certified review
Jade R. Friends - 28/11/2017
« Staff was extremely warm and hospitable! »

The rooms and facilities were very clean and updated. The guest services were extremely patient and helpful with all our varied needs. The location was absolutely ideal. Can't wait to go back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eberle Jo Ann, We very much appreciate your comments regarding your stay at the Mercure Napoli Centro Angioino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alessandra Bossa Hotel Manager tel 00… 49 10 330 mail H1…

AccorHotels certified review
David Business - 27/11/2017
« Needs renovation »

The hotel needs an urgent renovation. Also they need to pay more attention to cleaning. On a further note, staff was attentive and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David Fernandez, Thank you for taking the time to tell us about your experience at the Mercure Napoli Centro Angioino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alessandra Bossa Hotel Manager tel 00… 49 10 330 mail H1…

AccorHotels certified review
M. B. Couples - 14/11/2017
« . »

I have been in this hotel many times and I have always enjoy my stay. Personnel is friendly, courteous , And always ready to help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Biron Michel, We very much appreciate your comments regarding your stay at the Mercure Napoli Centro Angioino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alessandra Bossa Hotel Manager tel 00… 49 10 330 mail H1…

TripAdvisor review
Business - 05/11/2017
« Nice saty »

the hotel is very near the Port and the metro station and you can easily walk around. Rooms were confortable and the breakfast was good. ladys in the reception were helpful. very cosed to the University.

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