Hotel - Mercure Napoli Centro Angioino
Mercure Hotel Mercure Hotel

Mercure Napoli Centro Angioino

4.0/5 1,508 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Hairdressing salon  (Nearby)
  • Concierge

Leisure and activities

  • Well-being  (Nearby)
    • Sauna (Nearby)
    • Tanning salon (Nearby)
  • Boat excursions  (Nearby)

Catering

  • Breakfast
  • Room service
    • Opening hours : Week 17:00 - 23:30
    • Opening hours : Week-end 19:00 - 23:30

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

For your comfort, all rooms are soundproofed and have a bathroom, air conditioning, direct dial telephone, satellite TV, Internet connection, minibar and safe.

  • 99 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Radio in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Direct dial telephone
    • Phone with 2 handsets in room
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Your meetings and events

4.1/5 AccorHotels Rating 1,423 reviews

Our guest reviews for Mercure Napoli Centro Angioino

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,508 reviews
Stefano Families - 05/12/2018 AccorHotels certified review
« Quiet, comfortable and central »

-

Kw Couples - 26/11/2018 AccorHotels certified review
« Comfortable stay »

Stayed seven nights in a quiet room. Appreciated great service from housekeeping staff and reception staff were helpful. Only had breakfast one day - it was just OK and not good value at 15e. There isn't a restaurant or bar in the hotel, but there are plenty of options nearby. (The listing information on TripAdvisor is wrong.)

Robert Couples - 25/11/2018 AccorHotels certified review
« Had to sit in my wardrobe to get a WiFi signal »

Everything great except for 2 things. WiFi was terrible. And bar was closed. Room was a little noisy as well but I got used to it.

Friends getaway - 17/11/2018 TripAdvisor review
« Mecure in napoli »

Great location and staff are very Friendly. Room and hotel facilities are very poor especially given it's a mecure. There is no restaurant and were advised to use the vending machine for snacks which didn't have a great selection at all

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Napoli Centro Angioino. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will share this feedback with our team, that will serve as an encouragement to all of our staff to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards

Anonymous Couples - 06/11/2018 AccorHotels certified review
« À well located and nice place »

Efficient and "good value for price"

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Napoli Centro Angioino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Anonymous Couples - 01/11/2018 AccorHotels certified review

l'hotel è centrale comodo

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Napoli Centro Angioino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, the Management

David M. Business - 30/10/2018 AccorHotels certified review
« well located hotel »

despite of beiing a gold member except the welcome drick I didn't had any special treatment. Moreover the room wasn't as clean as other mercure i've been, there was dust

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Napoli Centro Angioino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management

Eliza W. Solo - 30/10/2018 AccorHotels certified review
« Satisfactory! »

When I travel alone, I always make a point of ensuring that there is a nice outdoor seating area to enjoy in the late afternoon/evening. I was, therefore, extremely disappointed to learn that the "Terrace with views of the castle" that you advertise on your website with an evening picture and tables set for dinner, is actually closed all day and evening and is only open for breakfast. This meant that I had to venture outwith the hotel in the evening in a city with which I was unfamiliar and was only visiting for an afternoon/evening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Napoli Centro Angioino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management

Laurence A. Couples - 27/10/2018 AccorHotels certified review
« Good central location with easy access to the metro and port for ferries to Amalfi coast and islands »

Perfectly good stay. Room comfortable but the view from the room was not great !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Napoli Centro Angioino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Anonymous Solo - 14/10/2018 AccorHotels certified review
« Perfectly situated to explore Naples and it’s environs »

Good clean modern rooms with a reasonable variety in the breakfast buffet. Liked the outdoor terrace

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Napoli Centro Angioino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ivo Couples - 14/10/2018 AccorHotels certified review
« Older hotel »

This hotel needs refurbisching. The location is very central, at the port, between the old city and the chique area of the yacht club and the SEA promenade. Parking next door.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Napoli Centro Angioino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, the Management

Kimberly Couples - 12/10/2018 AccorHotels certified review
« Breakfast on the terrace was beautiful! »

The staff was helpful, we were able to leave our luggage after check out so we could explore the city before heading to Capri. Breakfast on the terrace was very nice and our room was nice and the terrace was an added bonus! Would highly recommend this hotel and plan on a staying there again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest , We very much appreciate your comments regarding your stay at the Mercure Napoli Centro Angioino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

L. M. Couples - 08/10/2018 AccorHotels certified review
« Not what we expected from a Mercure property. »

Rather than create a bad impression of your hotel, we have provided our feedback to guest relations. We would not stay here again if visiting Naples.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Napoli Centro Angioino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, the Management

Anonymous Business - 08/10/2018 AccorHotels certified review
« inadequate breakfast »

Room was good. But breakfast was inadequate. Your Mercure Bologna hotel in Rome has the following all absent from the Naples breakfast: super-free plain yogurt; whole wheat cereal; quality teas including white tea and the same brand of great English afternoon tea (much better than Twinings); real salad with arugula; better quality cheese; real whole fruit: apples, bananas, Sicilian blood oranges

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Napoli Centro Angioino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence for breakfast service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, the Management

Wayne M. Couples - 04/10/2018 AccorHotels certified review
« Great location, good room. »

Would have been better if reception staff understood english.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Napoli Centro Angioino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Pauline T. Couples - 02/10/2018 AccorHotels certified review
« Great location but service needs some effort »

We loved the outside space and view from our room, with a very comfortable bed. However our sheets weren't changed once in a 6 night stay and every single day I had to ask for things which were not replenished- toilet rolls, tea bags, milk and toiletries. This took ages as it seemed to surprise the staff and took them a long time to find anything. The welcome drink we were entitled to didn't appear but after a few days we settled on 2 small bottles of water which eventually arrived. Breakfast items ran out well before the end of service each day so we made sure we got up early in the end.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAULINE T., Thank you for taking the time to tell us about your experience at the Mercure Napoli Centro Angioino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, the management

V S. Couples - 02/10/2018 AccorHotels certified review
« The quality of the hotel does not meet the usual standards of a Mercure »

Despite advertising a bar, there is no longer one, nor a restaurant, the room decor is basic, more like an Ibis and sound insulation from the street nonexistent. Furthermore despite not booking breakfast, I had to pay a supplement for a second person on arrival. Again unlike other Mercury’s I have stayed in

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Napoli Centro Angioino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are sorry that who booked for her chose a fare "room only", without breakfast and a room just for one person. Yes prices for one or two person are different and for this reason our staff asked you to pay a supplement, . For breakfast we are sorry that you didn't buy it at your check-in or the day after at reception you can do it also later. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely The management

Betty R. Couples - 02/10/2018 AccorHotels certified review
« Mrs Betty r. »

Fantastic very welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Napoli Centro Angioino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Bill Couples - 01/10/2018 AccorHotels certified review
« A hotel in need of refurbishment »

The check in and staff were very nice. The room was old and outdated. The mattress had seen better days. Breakfast was good. Crossing the street in front of the hotel is a bit chaotic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Napoli Centro Angioino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are working to improve the quality of our product, with several maintenance ordinary and extraordinary. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The management

Chris. Solo - 30/09/2018 AccorHotels certified review
« Charged for the free minibar »

On checkout the person behind the desk, who I believe was new, said I had to pay for the minibar items I'd used, however I was told this was included in check in. I was running late so gave up arguing after she checked something that wouldn't have told her either way if it was included or not. She then couldn't work out how to use the card machine which wasted another five minutes, so ultimately I ended up paying an additional fee in cash just do I could make it to my train in time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Napoli Centro Angioino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards The Mangement

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