Hotel - Mercure Napoli Centro Angioino
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Mercure Hotel

Mercure Napoli Centro Angioino

Via Depretis 123 
80133  NAPOLI
ITALY

1,208 reviews
TripAdvisor Rating Based on 1,208 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed
  • Tanning salon  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Hairdressing salon  (Nearby)
  • Concierge

Leisure and activities

  • Tanning salon  (Nearby)
  • Boat excursions  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Cold snacks
    • Opening hours : Week 17:00 - 23:30
    • Opening hours : Week-end 19:00 - 23:30

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

For your comfort, all rooms are soundproofed and have a bathroom, air conditioning, direct dial telephone, satellite TV, Internet connection, minibar and safe.

  • 99 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • RJ 11 outlet
    • Minibar
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 863 reviews

Our guest reviews for Mercure Napoli Centro Angioino

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,208 reviews
AccorHotels certified review
Terry T. Couples - 10/07/2017

Service experience good but the Air conditioning was a disapointment and would suggest an update would improve the customer experience in Summer months. Air inadequete to cope. Noisy system due to the need to run on high.

AccorHotels certified review
Link Business - 08/07/2017
« Bad management & dirty »

Very bad, got a room beside dining room, which is very noisy up to 2 am, and in the morning they start to prep breakfast at 5.30 am. Cant sleep with the noice. Opening fridge, water has been opened not sealed. Bathroom extremely smelly & stink..

AccorHotels certified review
Anonymous Couples - 05/07/2017
« Contemporary and perfect location  »

Friendly staff, lovely room, great location for the 3rd floor bar too

AccorHotels certified review
Anonymous Solo - 27/06/2017
« Very good service, facilties and location »

I felt I got good service and advice as a visitor and tourist - I got the quiet room I had asked for when i| did online booking. Reception was friendly and efficient for checkin and out, and gave good advice for visiting sites and for onward travel, nice to get a one day transport ticket. Also appreciated 1200 time for check in and out. Breakfast was good, terrace a very nice place to eat. Rooms were well appointed and comfortable with good beds and lighting, felt fresh and nicely clean. Bathrooms nice, modenr plumbing very stylish - but took me some time to work out how to use shower taps and plug! Possible improvements - BBC or more English channels on TV. Have some green tea or herb teabags (not only black tea). also milk sachets.for tea drinkers.

AccorHotels certified review
Guy M. Couples - 22/06/2017
« Ok but not great »

We booked a superior room with a balcony and on arrival asked if an upgrade was available as we were early and celebrating an anniversary. I'm not sure if room 527 was an upgrade at all as we had no view, no balcony and a broken shower head holder.

AccorHotels certified review
Normand Couples - 22/06/2017
« satisfactory »

satisfactory but noisy room due to traffic

AccorHotels certified review
Anonymous Families - 22/06/2017
« Dennis Marray and family »

A lovely hotel - and we were very happy with the location of our rooms (500 and 504), which were a good size and very private - and quiet. The hotel staff were very friendly - always greeting us with a Buon Giorno! or Salve! whenever we passed through the lobby, and the reception staff also helped us when we asked for information about how to get to places.

AccorHotels certified review
Toronto Families - 20/06/2017
« Good location but wifi problem »

Location good with decent hotel facilities. But my room 204 could not get wifi signal and no internet was possible. Besides, such channels of CNN/ BBC world were not available.

AccorHotels certified review
Carmen R. Couples - 13/06/2017
« Excellent, professional and friendly service. »

We received a very warm welcome. The room was perfect. It was like staying with friends.

AccorHotels certified review
Joanna Couples - 08/06/2017
« Great stay »

Great welcome, nice Staff. Fantastic location, nice and superb clean hotel. Very comfortable bed and close to attractions. A balcony a bonus- make you feel like home.

AccorHotels certified review
Anonymous Families - 07/06/2017
« ok »

ok

AccorHotels certified review
Ursula Solo - 04/06/2017

Room a little small, more like an Ibis hotel, but comfortable and practical. Comfortable bed, enough storage space except, again as in most Mercure/ Novotels, no drawers for small items. VERY annoying! Good lighting in room. Bathroom with nice shower and fluffy towels. Breakfast buffet nice apart from the horrible juices. Staff were charming, helpful and friend. Excellent location both for the port and the city centre.

AccorHotels certified review
A C. Couples - 02/06/2017
« professional service »

Efficient and professional

AccorHotels certified review
Sheryl S. Couples - 28/05/2017
« Hotel in a good location  »

The rooms were clean and tidy. The hallways to to room however had all sorts of things in them which gave the hotel a feeling of untidiness. Breakfast buffet was very average.

AccorHotels certified review
Colin W. Couples - 16/05/2017
« Great hotel/location »

Fantastic

AccorHotels certified review
M A. Business - 11/05/2017
« Nice experience but..... »

The hotel is in a very nice location and easily reachable from the airport and train station. The staff is very nice and helpful. Unfortunately the mattress was very old and bad. I was not able to sleep well. Getting in the shower is very complicated and dangerous because it is too close to the WC.

AccorHotels certified review
Jayne Couples - 10/05/2017
« Not to the standard I would expect of a mercury hotel.  »

Reported international television channels not working at 4.30pm. Told no one available until 8pm. No one called or visited at all. Air conditioning noisy and ineffective. Roof top bar, although advertised on website not open on the day we visited (Sunday). This was one of the reasons we chose this hotel. Woken at 530am by staff setting up breakfast room directly next door to us. Room was dark and facing a wall. No suitcase stand in the room.

AccorHotels certified review
Anonymous Business - 08/05/2017

The lowest quality of service I have experienced in a Mercure hotel. The air conditioning didn't work. I reported it but it was never fixed while I was there. The Wifi service was unacceptably slow, and very unreliable. It would log me off every few minutes. I reported this malfunction but nothing seems to have been done.

AccorHotels certified review
Anonymous Couples - 07/05/2017

Good service, good location . However the hotel is quite basic for the price and the metro work nearby is transforming the location in a war zone. Breakfast is standard at best . No charm whatsoever

AccorHotels certified review
Anonymous Solo - 23/04/2017

Centrally located, lovely well furnished room and polite and efficient staff.

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