Hotel - Mercure Paris Eiffel Tower Grenelle Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Eiffel Tower Grenelle Hotel

3.5/5 853 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Sauna
  • Babysitting on request
  • Boat excursions

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:30 AM TO 10:30 PM
    • Opening hours : Week-end 11:30 AM TO 10:30 PM

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Our rooms

You can choose from a Standard Room or a Privilege Room, depending on your requirements. All of our rooms have been completely renovated and feature décor inspired by the route to India. For some of the rooms, you can enjoy a view of the Eiffel Tower

  • 77 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • WIFI in your room
    • Remote control TV
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,489 reviews

Our guest reviews for Mercure Paris Eiffel Tower Grenelle Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 853 reviews
Sanaz Friends - 09/09/2018 AccorHotels certified review
« Good »

Hotel is located right opposite the Dupleix metro station and is walking distance from the Eiffel tower and a shopping centre. The room was rather small but very clean. There's tea/coffee making facilities in the room but with paper cups. We had a view of the top of Eiffel tower which was nice.

Gary Solo - 07/09/2018 AccorHotels certified review
« Nice hotel in a nice, convenient location. »

I enjoyed my stay at Mercure Eiffel Tower Grenelle. It's in a quiet neighborhood. The Dupleix subway station is right in front of the hotel. The Eiffel Tower is 1 subway stop or a pleasant short walk away. There are many places to eat and stores nearby. The service was good. The carpet somewhat needed cleaning. I would definitely stay there again.

V. H. Couples - 05/09/2018 AccorHotels certified review
« hotel with perfect location »

Fast check-in & out service saved up a lot of time. Excellent location where travellers can travel to hotel from airport direct by le bus direct and metro is just opposite to hotel. By surprise, there is sunday morning market under the metro. It would be great if hotel can provide with slippers and get tea bags refilled. Last, it is surrounded by cafes and restaurants. So there is no need to worry for meals.

Suriya P. Business - 03/09/2018 AccorHotels certified review
« Officer »

Good service and kind response.

Anonymous Couples - 03/09/2018 AccorHotels certified review
« Fantastic »

Top staff

Andrzej Families - 31/08/2018 AccorHotels certified review
« Good hotel »

It was a noce stay. Staff was very helpful, hotel location bery good, near Eiffel Tower.

Paul S. Couples - 29/08/2018 AccorHotels certified review
« Good value. »

A good value hotel: clean, modern, well run.

Jeanne F. Solo - 28/08/2018 AccorHotels certified review
« It was positive with two exceptions. »

The people at the desk both in the evening and in the daytime were excellent and extremely helpful. I had breakfast only one day at the hotel and found the atmosphere to be lacking in cordiality. The few servers at the breakfast hour were not helpful and I did not like the manner in which coffee was served. I drink decaf only and it was not possible to figure out how only decaf could be obtained. I never tried to have breakfast at the hotel again. My room was excellent and always cleaned very well; I could never understand why the chambermaid removed all the soap at once or why she never replaced the tea, which was all that I drank given the problems with the coffee. It was puzzling. I asked the chambermaid several times to be sure to leave soap and tea but often had to go to the desk in the evening to request these items late at night. I would recommend your hotel but I feel that extra care needs to be taken in each room to be sure that ordinary housekeeping procedures are followed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeanne, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Tour Eiffel Grenelle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. About Decaf, it's not on the regular machine, it's on Nespresso machine behind the big one, we have decaf caps. I'm going to be sure all my colleagues can answer correctly to the guest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joachim

Mari Couples - 27/08/2018 AccorHotels certified review
« Mrshotrl very clean and nice »

Very comfortable room and clean, quite during night very satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mari H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Tour Eiffel Grenelle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joachim

Bmudd Families - 26/08/2018 AccorHotels certified review
« Comfortable »

The receptionists in the front desk were very helpful - all the time. The room was clean and comfortable

Krisselle A. Couples - 22/08/2018 AccorHotels certified review
« Satisfied »

Got upgraded to privilege room with Eiffel Tower view with no extra charge. Staff are very friendly.

Anonymous Friends - 22/08/2018 AccorHotels certified review
« Great »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gemma, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Tour Eiffel Grenelle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joachim

W. Families - 21/08/2018 AccorHotels certified review
« M. »

Excellent

Jacqueline Families - 19/08/2018 AccorHotels certified review
« Excellent value for money »

Our room was clean and very comfortable, the bathroom was excellent. All the staff were very friendly. The hotel is only a short walk to the Eiffel Tower and just across the road from a metro station.

Andrew C. Couples - 18/08/2018 AccorHotels certified review
« Mr »

Was Awesome stay at hotel

Or Couples - 14/08/2018 AccorHotels certified review
« Very good location - staff not well informed »

The Hotel itself is located perfectly directly opposite a Metro Station (Dupleix) which is very convenient. As an Accor Silver Club member I booked a double room for two persons. Upon Arrival I got a Drinks voucher - as in most Hotels participating in the program. When we went down to the bar we ordered two glasses on wine. I was surprised to see that the guy from reception who also served the wine in the bar charged me for one glass of wine. Asking him why he said the Drinks voucher was for one room not for two persons which is simply ridiculous. I always book a double room for two and when being at an Accor Hotel and getting the Drinks voucher I for sure always get a voucher for two persons. When I travel alone I get a voucher for one person. The guy at the Hotel wouldn´t agree on my history of stays and the voucher for two and I had to pay for the second glass. This really was humiliating and discriminating. Either the employee did not know what he was doing or following his own rules or this Hotel simply has an utterly bad guest Service. This behaviour of the hotel Mercure Paris Tour Eiffel Grenelle does not suit the loyality program of Accor at all. Shame on them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear OLIVER R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Tour Eiffel Grenelle. I'm really sorry to read this feed back. But the rule in all the Mercure, Novotel and Ibis is the same, the welcome drink is always for one person, it mentionned on the web site of Accorhotel, except for Sofitel, Pullman and Mgallery. We have notifications every year about it from Accor. I can understand it's frustrating but it is the rule. I'm sorry if you felt humiliated about it. I will send an email to the custumer service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joachim Thiéblemont Front office manager

Couples - 14/08/2018 TripAdvisor review
« Good location in Paris, Service not so good »

not well handled Accor loyalty program and no late check-out available for me as loyalty guest. Sink does not drain well, Mattresses and pillows are way too hard for a good night´s rest.Hotel is located right opposite a Metro Station which is very good.

Pat P. Couples - 13/08/2018 AccorHotels certified review
« Wonderful stay in Paris »

My wife and I were visiting Paris again in the year of our 45th wedding anniversary. We were delighted with the hotel, the room, bathroom, amazing Eiffel Tower view and convenient location. Minor niggle - plug in basin didn't work. Significantly in the very hot summer weather Air Conditioning worked well and window effectively cut out outside noise when required. Lovely flowers organised for my wife. Staff on reception very helpful. Parking under hotel very convenient.

Catherine B. Families - 04/08/2018 AccorHotels certified review
« Simplicity in the heart of Paris »

WOnderful. Excellent location. Close to Brasseries and shops. So close to the Metro - directly across the street. Lovely clean hotel - comfortable and wonderful staff.

Bella Couples - 01/08/2018 AccorHotels certified review
« fantastic »

The hotel location is fabulous. Walking distance to everything. Beautiful view of the eiffel tower from the room.

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