Mercure Paris Eiffel Tower Grenelle Hotel 4 stars

TripAdvisor rating 3.5/5 934 reviews
Mercure Paris Eiffel Tower Grenelle Hotel
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Hotel extras

  • Close to the Eiffel Tower, opposite the Dupleix metro station on line 6

  • Fully renovated hotel

  • 2 seminar rooms with capacity for 5 to 20 people

  • Fitness room and sauna available

  • Private paying car park

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Boat excursions
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Paris Eiffel Tower Grenelle Hotel

64 boulevard de Grenelle
75015
paris
france

Tel: +33145789090

Fax: (+33)1/45789555

Contact email

Check-in from 15h00

Check out up to 11h00

  • BUS :   Ligne 42 Arrêt DUPLEIX

  • SUBWAY :   Ligne 6 Station DUPLEIX

  • RER :   Ligne C Station CHAMPS DE MARS

  • By plane

    CHARLES DE GAULLE At 32km / 19.89 miles

  • By plane

    PARIS ORLY At 18.01km / 11.19 miles

  • By train

    MONTPARNASSE At 2.5km / 1.55 miles

GPS :48.850519, 2.29245

Our accommodations

You can choose from a Standard Room or a Privilege Room, depending on your requirements. All of our rooms have been completely renovated and feature décor inspired by the route to India. For some of the rooms, you can enjoy a view of the Eiffel Tower

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with Eiffel Tower view and 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with twin beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with terrace and 1 double bed

  • Max. number of persons: 2
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Junior Suite with 1 double sofa bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

LE PONDICHERY

Photo non contractuelle / Strictly non binding

A spacious area with a cozy and inviting atmosphere, just perfect for relaxing. Whether you are having a business meeting or drinks with friends, we have thought of everything to make your experience an enjoyable one. Enjoy a break on the sunny terrace.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 50

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
Mercure Paris Eiffel Tower Grenelle Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

1,992 reviews

tripadvisor

TripAdvisor Rating 3.5/5

934 reviews

Location, location -if important

TripAdvisor rating 3.5/5

James L Couples - 12/10/2019 TripAdvisor review

Mercure Paris Tour Eiffel Grenelle Hotel accommodated our "mobility limitation" with concern and respect! Main elevator was not operable. The staff accommodated our needs. Location was our concern. They are the best!!

Facility improvment

Customer review rating 4.2/5

Private Business - 09/10/2019 AccorHotels review

It is ridiculous for a chain company as yourselves to not have a lift working in an 8th floor building. You cannot expect all your guests to climb all 8th floors. And you cannot have excuses for not fixing the lift. It is a huge inconvenience for everyone (Guests and staff)

Room for improvement

Customer review rating 4.2/5

Daniel B. Couples - 04/10/2019 AccorHotels review

This is my second stay here within two months, and since my first stay the standards of the hotel have slipped, with staff and facilities, the staff seem disinterested, some of the facilities were out of order and the revolving entrance is randomly locked! The buffet breakfast on some days was low on stock and quite a mess

Brian

Customer review rating 4.2/5

Brian Couples - 30/09/2019 AccorHotels review

Short weekend stay for honeymoon. Expected maybe a little more from a 4* hotel with no restaurant. Hotel was nice and clean and right next to the train station. Lift was unfortunately broken and getting the short straw on the 5th floor with a rear of the hotel view wasn't the best. They did offer to carry the cases up for us but didn't carry the wife.

Very nice stay overall.

Customer review rating 4.2/5

Anonymous Couples - 29/09/2019 AccorHotels review

Convenient location. Helpful staff. Especially Erwan. He helped me get tickets to the Louvre and the Eiffel Tower, made a dinner reservation for us in St Malo, and he held on to our passports when I reached out after check out to let him know that we had left them in the safe and would pick them up after 3 days of travel in Normandy.

Great people but....

Customer review rating 4.2/5

Mark J. Couples - 28/09/2019 AccorHotels review

The staff at the hotel were great. Unfortunately there were some problems with the lift which meant we had to abandon our Eiffel Tower view room on the 5th floor and move to a room on the 1st floor for mobility reasons. The location was ok and the staff did their best to look after us so overall, I would stay here again.

Pleasant stay with all the comforts

Customer review rating 4.2/5

Sherryn Couples - 25/09/2019 AccorHotels review

Room was clean, and bed was comfortable. Interior was modern & bright. Location was great, as shops and bakeries just nearby. If wanting to eat out a nice restaurant was located right outside. Walking distance to subway and transport. Service was on point always a hello when we walked in. Will stay here again!

It was just ok

Customer review rating 4.2/5

Gemma C. Couples - 25/09/2019 AccorHotels review

The hotel itself is just ok. Would I stay there again, yes but most likely because of the location. The room was clean with good amenities (although single use paper cups in the room should be changed). However the reception staff seem disinterested in welcoming guests. The lift was also broken for half our stay. Night staff disappear leaving us (and another family) locked outside for 20 minutes.

Very nice stay

Customer review rating 4.2/5

Anonymous Friends - 23/09/2019 AccorHotels review

Renovated, clean rooms and helpful staff

Mrs

Customer review rating 4.2/5

Jacky Couples - 18/09/2019 AccorHotels review

Really helpful; efficient and friendly staff. Impressive housekeeping service. Decent room size and facilities. Good location

Dear S. JACQUELINE, Thank you very much for taking the time to share your experience at the Mercure Paris Tour Eiffel Grenelle. We are glad that you had a wonderful stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to see you again soon. Sincerely, Frances Miranda Front Office Manager

Fantastic

Customer review rating 4.2/5

Aiden K. Couples - 17/09/2019 AccorHotels review

Great view of the Eiffel Tower, what a view to wake up to on a morning. Great Location - Metro across the road. Very convenient if you want to be travelling around Paris

Dear AIDEN K., Thank you very much for taking the time to share your experience at the Mercure Paris Tour Eiffel Grenelle. We are glad that you enjoyed your stay with us and more particulary our location and the view of your room. We hope to have the opportunity to welcome you again soon, Sincerely, Frances Miranda Front Office Manager

1 night in Paris

Customer review rating 4.2/5

James Families - 02/09/2019 AccorHotels review

Fantastic stay with a lovely room and great breakfast.

Dear Mr. JAMES S., Thank you very much for taking the time to share your experience at the Mercure Paris Tour Eiffel Grenelle. We are delighted to hear that you had a fantastic stay with us and that you enjoyed the breakfast and your room. We hope to welcome you back in the near future. Sincerely, Frances Miranda Front Office Manager

Good location for a few days in Paris

Customer review rating 4.2/5

Rl Couples - 02/09/2019 AccorHotels review

Check-in strictly at 3 pm. As a Accor Club member I got a voucher for a welcome drink. So far so bad as it was a voucher for 1 (one) person even though I had booked a double room and we were two persons indeed. Asking about this the check-in personnel responded the voucher would be for the person who has the Accor card. This ridiculous situation and truly non-service and non-customer oriented behavior I only faced in this Paris hotel. All over the world I get a drinks voucher for two when travelling together with my partner. What does the hotel management think? I sit in the bar having my drink from the voucher and my partner sits beside me getting nothing? Really? For sure I gave back the voucher untouched when checking out as I do not tolerate such a discriminating treatment of so called "valued guests". So I call on the hotel management to do what all other Accor hotel all over the world do: Book a single room - get a voucher for one. Book a double room for 2 - get a voucher for two guests.

Dear OLIVER R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Tour Eiffel Grenelle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Just to clarify the Accorleclub politic, it is true the welcome drink is for one person, only in 5 stars Accor hotels you can have a welcome drink for two persons. Of course we don't want you can drink your welcome drink during your partner look at you but you can also offer a drink to your partner. It is like that for many years, maybe some hotel decide to provide a different service but it specified a welcome drink is for one person even if you book for two in all Europe. (it is different in 5 stars as I mentionned and in Asia). We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joachim Thiéblemont Assistant general manager
Customer review rating 4.2/5

M. Solo - 01/09/2019 AccorHotels review

Excellent

Monsieur M., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Bien cordialement, Frances Miranda Chef de Réception

Great stay

Customer review rating 4.2/5

Neil Couples - 29/08/2019 AccorHotels review

Great stay at mecure Grenelle ,nice room very helpful staff ,great air conditioning on a very hot 3 day stay

well located & friendly hotel

Customer review rating 4.2/5

Anonymous Families - 28/08/2019 AccorHotels review

excellent location/ nice rooms/ friendly staff/ good car parking

Rooms were good.

Customer review rating 4.2/5

Anonymous Families - 28/08/2019 AccorHotels review

Enjoyed the stay,the bar area needs improving,it had no atmosphere and we never seen anyone there during our six day stay.Rooms were good,but need to have cups or mugs not paper cups.

Best buffett breakfast ever

Customer review rating 4.2/5

Anthony S. Families - 26/08/2019 AccorHotels review

Staff were freindly room was comfortable and that was the best Buffet breakfast I've ever had a hotel. The Scrambled egg was amazing and so was the Crossaints!

Customer review rating 4.2/5

Anonymous Families - 15/08/2019 AccorHotels review

Everything was great, although the room service menu is very limited (no choices for children) and it was not very good. Breakfast was great and good value. Staff friendly, rooms clean and neat. Great location. Thank you

A week-end in Paris

TripAdvisor rating 3.5/5

Lodewijk F Couples - 14/08/2019 TripAdvisor review

Nice and quiet rooms, close to the Eiffel tower and the underground, so that we go quickly to the Champs Elysees, the louvre and all the famous places of Paris. In addition, in August, there is not a lot of people, so you feel save

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