Hotel - Mercure Paris Eiffel Tower Grenelle Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Eiffel Tower Grenelle Hotel

3.5/5 874 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 19  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Sauna
  • Babysitting on request
  • Boat excursions

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:30 AM TO 10:30 PM
    • Opening hours : Week-end 11:30 AM TO 10:30 PM

Business services

  • 2 meeting room(s)
  • Copy/print service available
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Our rooms

You can choose from a Standard Room or a Privilege Room, depending on your requirements. All of our rooms have been completely renovated and feature décor inspired by the route to India. For some of the rooms, you can enjoy a view of the Eiffel Tower

  • 77 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • WIFI in your room
    • Remote control TV
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,577 reviews

Our guest reviews for Mercure Paris Eiffel Tower Grenelle Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 874 reviews
Lorraine Families - 06/11/2018 AccorHotels certified review
« 3 nights stay »

Staffs were welcoming and helpful. Room was clean. Nice breakfast . Excellent location a short walk to Eiffel Tower and few steps to train station.

Sean S. Friends - 05/11/2018 AccorHotels certified review
« Exceeded all my expectations. »

From check in to check out, my entire stay was superb. The convenience of having the Duplieux metro stop litetally across the road and a view of the top of the Eiffel towrr from our room, made it just that more special.

816lorraine Family - 03/11/2018 TripAdvisor review
« 3 nights stay in Paris »

Friendly staff at the reception. Room was clean and good service. Hotel location is excellent just short walk to the Eiffel tower. Train station just across the road.We enjoyed the market on Wednesday . Overall we had a good stay.

Mike L. Couples - 29/10/2018 AccorHotels certified review
« Amazing stay and experience »

We had an amazing stay at the hotel, the hotel was located in the perfect area. We were able to visit all the sights and everything was close by. The breakfast was very nice each morning. Overall we had an amazing stay and would recommend the hotel. Can't wait to come back.

Hon M. W. Friends - 28/10/2018 AccorHotels certified review
« very good location and convenience »

I was on room 21 which floor carpet is stained. Bad experience with duty Front Desk when check-in because not well instructed the way accessing the lift for the other 2 Standard Room, instead of saying "this way and that way", why not saying "take the lift beside the lobby to 1st level....". Besides, during check-in, I was not informed about Privilege Room fridge drinks are free until I asked on the last day. Breakfast food and service are good and the eating area is quiet and comfort.

Family - 28/10/2018 TripAdvisor review
« Room with a view »

It was wonderful experience to watch the Eiffel Tower with light from your hotel room. Hotel Mercure was very convenient location, beside the metro, and easy to go anywhere around Paris. The room was clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, Whole team thank you very much for your beautiful comments. We are delighted that you enjoyed our hotel and its location. We hope to have the pleasure to welcome you soon again in Mercure Paris Tour Eiffel Grenelle. Sincerely

D. H. Solo - 25/10/2018 AccorHotels certified review
« Satisfait »

Excellent

Gaurav D. Couples - 20/10/2018 AccorHotels certified review
« Good room view and location but bad hotel policy »

We stayed at the hotel for 3 nights and were shocked to know that, 1) Only one small water bottle was provided to us for two of us for the whole stay. How can 2 people survive with one .5 litre water bottle for three days? When asked at the reception, they said extra water bottles are chargeable. It is a highly inhumane policy of your hotel which makes people starve for water, if not buy extra bottles from you. 2) The breakfast spread was very minimum for the price charged by you. Very few options to choose and very small plates to keep our food. 3) Our room was very small in size. We would barely walk and keep our bags on the floor. Except on the bed, one cannot sit anywhere else. Overall, we are not satisfied with our stay at your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GAURAV D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Tour Eiffel Grenelle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We already see your feedback on Tripadvisor, the policy about the bottle of water is clear, we provide one bottle per day, it's not to give all the water you need, it's just a small attention and it's just in case you need. Of course, in a hotel you have to pay extra bottle or you can also go in supermarket, we have a lot near the hotel. I'm sorry if you don't understand that. We try to provide the best room regarding the kind of room you booked, it was a standard and we gave you a room with a view of the top of Eiffel Tower. About the breakfast, we knew you are vegetarians, but we have 5 kind of yogurt, curd, 4 differents juices, 5 kind of cake, plus brioche, croissant, viennoiseries, 3 kind of sliced fruits, 3 kind of dry fruits, some regular fruits, 2 kind of fresh bread, fresh eggs with machine, scrumble eggs, pancakes, 4 kind of cheese, 4 kind of cereales, butter, jam, raspeberry sirup, maple syrup, nutella.. I don't really know what kind of food you would like to have on a buffet for the breakfast, you pay 12€ per person, in Paris, it's a good value.... We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joachim Front office manager

Enno W. Business - 19/10/2018 AccorHotels certified review
« Feeling a bit like at home »

Admittedly, the last stay this week at the hotel was a bit expensive but the staff is super nice and the quality of rooms is very very good. I would say it was wort it. The bathrooms are super clean and the bed is definitely comfortable. The breakfast service with "my favorite ladies" is really nice, you always get a smile in the morning, the quality is very high and this particular area of the hotel is always clean and tidy. With these ladies you will never see a messy or dirty breakfast area (both tables and buffet)!!!

Anonymous Couples - 17/10/2018 AccorHotels certified review
« A lovely room with a terrace »

We loved our room at the Hotel Mercure Paris Tour Eiffel Grenelle. We booked a Prestige Room, and it was spacious with a wonderful inside courtyard terrace. Everything we needed was in the room including a coffee maker, a tea kettle, coffee pods, tea bags, robes, slippers and a fridge. We did, however, find the hotel staff to be very impersonal and somewhat cold. They were always looking at their computer and only looked up and said "Bonjour" if we said hello first. We also realized there is a downside to the hotel's location. It is a lovely neighborhood with lots of restaurants, grocery stores, boulangeries etc, there is a Metro stop right across the street and you get to see the Eiffel Tower every day. But it is not a central location, and it took a long time to get anywhere we wanted to be.

T. Friends - 15/10/2018 AccorHotels certified review
« Good experience »

Hotel's room is big and comfortable with refrigerator inside. Everything is good but there was no electricity in the second night we stay. Besides, there was no one in the front desk can deal with it.

Rosey Couples - 14/10/2018 AccorHotels certified review
« Really good. Close to were we needed to be »

Lovely room. Staff were very helpful. Will recommend this hotel to friends and family

Anonymous Friends - 07/10/2018 AccorHotels certified review
« Clean and comfortable room »

Staff were helpful, the room was clean and comfortable, the breakfast was slightly expensive for what was on offer with very small breakfast bowls. I would come back though as overall it was a good experience

Helen T. Couples - 03/10/2018 AccorHotels certified review
« Poor front of house, saved by good location »

Very unimpressed with the staff at this hotel. Your Reception team never greeted us on our return to the hotel at any point during our 4 day stay, despite the desk being only 4 feet away from the front door. No smiles when dealing with us - and the two queries we had about sight-seeing in Paris were met with complete indifference and us being told to ask outside the hotel. Can’t help but feel that customer service was not a priority here. At no point we’re we encouraged to visit the bar or use any of the other facilities available. The room was clean and well presented but the corridor outside needs refreshing. The best thing about this hotel was its location - a fact which I believe makes your staff rest on their laurels.

Francisco -. M. Families - 28/09/2018 AccorHotels certified review
« Great hotel and excellent location »

In front of Dupleix Station and 10 min walking to Eiffel tower was great, our suite was quite big and very comfortable, to have the bathroom separated from the shower is such a great idea, this way we could be up and ready earlier to start our day. Breakfast is quite good too

Watchara T. Couples - 27/09/2018 AccorHotels certified review
« Good location closed to Dupleix station »

Good staffs, good service, good location.

Dyan Couples - 27/09/2018 AccorHotels certified review
« Very pleasant stay »

The location is just so conveniently located infront of a metro, which makes it easy to travel around paris. The staff was nice and friendly.

Salvador Couples - 14/09/2018 AccorHotels certified review
« Amazing trip »

Awesome

Sanaz Friends - 09/09/2018 AccorHotels certified review
« Good »

Hotel is located right opposite the Dupleix metro station and is walking distance from the Eiffel tower and a shopping centre. The room was rather small but very clean. There's tea/coffee making facilities in the room but with paper cups. We had a view of the top of Eiffel tower which was nice.

Gary Solo - 07/09/2018 AccorHotels certified review
« Nice hotel in a nice, convenient location. »

I enjoyed my stay at Mercure Eiffel Tower Grenelle. It's in a quiet neighborhood. The Dupleix subway station is right in front of the hotel. The Eiffel Tower is 1 subway stop or a pleasant short walk away. There are many places to eat and stores nearby. The service was good. The carpet somewhat needed cleaning. I would definitely stay there again.

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