Mercure Paris Eiffel Tower Grenelle Hotel 4 stars

TripAdvisor rating 3.5/5 937 reviews
Mercure Paris Eiffel Tower Grenelle Hotel
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Hotel extras

  • Close to the Eiffel Tower, opposite the Dupleix metro station on line 6

  • Fully renovated hotel

  • 2 seminar rooms with capacity for 5 to 20 people

  • Fitness room and sauna available

  • Private paying car park

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Boat excursions
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Paris Eiffel Tower Grenelle Hotel

64 boulevard de Grenelle
75015
paris
france

Tel: +33145789090

Fax: (+33)1/45789555

Contact email

Check-in from 15h00

Check out up to 11h00

  • BUS :   Ligne 42 Arrêt DUPLEIX

  • SUBWAY :   Ligne 6 Station DUPLEIX

  • RER :   Ligne C Station CHAMPS DE MARS

  • By plane

    CHARLES DE GAULLE At 32km / 19.89 miles

  • By plane

    PARIS ORLY At 18.01km / 11.19 miles

  • By train

    MONTPARNASSE At 2.5km / 1.55 miles

GPS :48.850519, 2.29245

Our accommodations

You can choose from a Standard Room or a Privilege Room, depending on your requirements. All of our rooms have been completely renovated and feature décor inspired by the route to India. For some of the rooms, you can enjoy a view of the Eiffel Tower

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with Eiffel Tower view and 1 double bed

  • Max. number of persons: 2
  • Area: From 17
  • Views: Historic side view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with twin beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with terrace and 1 double bed

  • Max. number of persons: 2
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Junior Suite with 1 double sofa bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

LE PONDICHERY

Photo non contractuelle / Strictly non binding

A spacious area with a cozy and inviting atmosphere, just perfect for relaxing. Whether you are having a business meeting or drinks with friends, we have thought of everything to make your experience an enjoyable one. Enjoy a break on the sunny terrace.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 50

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
Mercure Paris Eiffel Tower Grenelle Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

2,039 reviews

tripadvisor

TripAdvisor Rating 3.5/5

937 reviews

Mr

Customer review rating 4.2/5

Erastus Couples - 09/11/2019 Confirmed reviews AccorHotels

All very good.

Trip to Paris

Customer review rating 4.2/5

Steve B. Couples - 05/11/2019 Confirmed reviews AccorHotels

Nice hotel, comfortable rooms with good amenities, friendly staff. Breakfast was very good and the hotel is quite local to all the sites we wanted to visit. Thank you

Wow

Customer review rating 4.2/5

Shaun W. Couples - 04/11/2019 Confirmed reviews AccorHotels

Very good hotel friendly helpful staff would stay again if in Paris Especially appreciated the balloons and chocolates left In our room for our wedding anniversary

Enjoyable stay

Customer review rating 4.2/5

Ruth W. Families - 04/11/2019 Confirmed reviews AccorHotels

Highly enjoyable stay. Excellent location. Friendly, helpful, professional staff. Liked everything about the hotel

Satisfied

Customer review rating 4.2/5

Ivette R. Friends - 04/11/2019 Confirmed reviews AccorHotels

Check in and check out was fast. Reception team were really helpful. Good selection of food at breakfast. Only issue was the air conditioning didn't work and the fan setting made a loud noise. The night reception brought a fan to our room to use for the duration of our stay. We had a great time, we will stay again.

Positive, but I’m still waiting a reply about my items left in hotel.

Customer review rating 4.2/5

James C. Couples - 03/11/2019 Confirmed reviews AccorHotels

Great location! But I’m still waiting for the front desk team to reply me. I had left behind a small bag with shoes, behind the front desk in the bag storage room. The team (Sarah Kalongo) was to help me check on 28/10. But I still haven’t heard back today (3/11). Can someone please help? Thank you, James (Ja…)

Great Value!

Customer review rating 4.2/5

Anonymous Couples - 02/11/2019 Confirmed reviews AccorHotels

Short city trip-small but very clean room and friendly service.

Satisfied but not up to Mercure Standards!

Customer review rating 4.2/5

Dave K. Couples - 29/10/2019 Confirmed reviews AccorHotels

First let me tell you the best thing about our stay was the front desk staff especially Helanie and a young man that I failed to get his name.. Second, the renovations looked good although the room we had was very small even though I had upgraded to a balcony room! Now, we didn't like the gym, too small, limited equipment, weight machine not working properly, NO FREE weights or a bench; a simple low cost way to improve the overall experience of the gym! (Maybe not to many guests in Paris use a gym) Housekeepers not the best or not trained properly... One day, no TP, another day thy took my wife's cosmetics by error and the worst part; small paper cups for coffee. plastic cups for other beverages. I understand this reduces costs but this is a MERCURE HOTEL! PLEASE! The 1st night upon arrival the elevator was not working and they put us on what was the 5th floor. I was not going to carry 2 suitcases up the stairs at 78 years old. The great front desk staff arranged to have staff carry them for us... Of course he received a USD tip! Overall and because of the front desk staff and the location we made do and enjoyed our stay!

Mediocre

Customer review rating 4.2/5

Anonymous Friends - 21/10/2019 Confirmed reviews AccorHotels

We stayed at Hotel Mercure Paris Eiffel Grenelle for 4 nights, and paid extra for a room with a view. Unfortunately, this was on the 5th floor, and the elevator was broken the entire stay. This was our first time in Paris, so we were averaging 30,000+ steps per day, and to come back to a hotel that you had to trudge up 5 flights was not a relaxing experience. The shower floor was extremely slippery and your establishment should consider putting in a mat to prevent potential slips. Breakfast was also forgettable. On a a positive note, the staff was pleasant.

Dear R. CHRISTINA, Thank you for taking the time to share your experience at the Hôtel Mercure Paris Tour Eiffel Grenelle. We are sorry that your experience did not meet your expectations. We understand the inconvenience caused by the elevator. Please allow us to express our sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that your comments have been duly noted to improve the service that we provide to our guests. On the other hand, we thank you for appreciating our staff. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frances Miranda Front Office Manager

Fantastic!

Customer review rating 4.2/5

Marcus Couples - 15/10/2019 Confirmed reviews AccorHotels

Hotel staff was always attentive and able to help make necessary accommodations. I would recommend anyone looking to stay in Paris visit Hôtel Mercure Paris Tour Eiffel Grenelle

Love it

Customer review rating 4.2/5

M. H. Solo - 13/10/2019 Confirmed reviews AccorHotels

Great

Location, location -if important

TripAdvisor rating 3.5/5

James L Couples - 12/10/2019 TripAdvisor review

Mercure Paris Tour Eiffel Grenelle Hotel accommodated our "mobility limitation" with concern and respect! Main elevator was not operable. The staff accommodated our needs. Location was our concern. They are the best!!

Facility improvment

Customer review rating 4.2/5

Private Business - 09/10/2019 Confirmed reviews AccorHotels

It is ridiculous for a chain company as yourselves to not have a lift working in an 8th floor building. You cannot expect all your guests to climb all 8th floors. And you cannot have excuses for not fixing the lift. It is a huge inconvenience for everyone (Guests and staff)

Dear Mr. GRAHAM LEONARD C., Thank you for taking the time to share your experience at the Hôtel Mercure Paris Tour Eiffel Grenelle. Please allow us to express our sincerest apologies regarding the lift. The engine was broken and we need to replace it. The reparation is still in progress and the company in charge is doing their best to repair it. Again, we truly apologize for the inconvenience. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We thank you for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frances Miranda Front Office Manager

Room for improvement

Customer review rating 4.2/5

Daniel B. Couples - 04/10/2019 Confirmed reviews AccorHotels

This is my second stay here within two months, and since my first stay the standards of the hotel have slipped, with staff and facilities, the staff seem disinterested, some of the facilities were out of order and the revolving entrance is randomly locked! The buffet breakfast on some days was low on stock and quite a mess

Dear Mr. B. Daniel, Thank you for taking the time to share your experience at Mercure Paris Tour Eiffel Grenelle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are truly sorry for the inconvenience regarding the lift. The engine was broken and we need to replace it. The company in charge is doing their best to repair it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frances Miranda Front Office Manager

Brian

Customer review rating 4.2/5

Brian Couples - 30/09/2019 Confirmed reviews AccorHotels

Short weekend stay for honeymoon. Expected maybe a little more from a 4* hotel with no restaurant. Hotel was nice and clean and right next to the train station. Lift was unfortunately broken and getting the short straw on the 5th floor with a rear of the hotel view wasn't the best. They did offer to carry the cases up for us but didn't carry the wife.

Very nice stay overall.

Customer review rating 4.2/5

Anonymous Couples - 29/09/2019 Confirmed reviews AccorHotels

Convenient location. Helpful staff. Especially Erwan. He helped me get tickets to the Louvre and the Eiffel Tower, made a dinner reservation for us in St Malo, and he held on to our passports when I reached out after check out to let him know that we had left them in the safe and would pick them up after 3 days of travel in Normandy.

Great people but....

Customer review rating 4.2/5

Mark J. Couples - 28/09/2019 Confirmed reviews AccorHotels

The staff at the hotel were great. Unfortunately there were some problems with the lift which meant we had to abandon our Eiffel Tower view room on the 5th floor and move to a room on the 1st floor for mobility reasons. The location was ok and the staff did their best to look after us so overall, I would stay here again.

Pleasant stay with all the comforts

Customer review rating 4.2/5

Sherryn Couples - 25/09/2019 Confirmed reviews AccorHotels

Room was clean, and bed was comfortable. Interior was modern & bright. Location was great, as shops and bakeries just nearby. If wanting to eat out a nice restaurant was located right outside. Walking distance to subway and transport. Service was on point always a hello when we walked in. Will stay here again!

It was just ok

Customer review rating 4.2/5

Gemma C. Couples - 25/09/2019 Confirmed reviews AccorHotels

The hotel itself is just ok. Would I stay there again, yes but most likely because of the location. The room was clean with good amenities (although single use paper cups in the room should be changed). However the reception staff seem disinterested in welcoming guests. The lift was also broken for half our stay. Night staff disappear leaving us (and another family) locked outside for 20 minutes.

Very nice stay

Customer review rating 4.2/5

Anonymous Friends - 23/09/2019 Confirmed reviews AccorHotels

Renovated, clean rooms and helpful staff

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