Hotel - Novotel Melbourne on Collins
Novotel Hotel Novotel Hotel

Novotel Melbourne on Collins Hotel

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4.0/5 4,511 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • MELBOURNE INTERNACIONAL AIRPORT
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Babysitting on request
  • Jogging track  (Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Whether travelling on business or visiting in leisure, guest rooms at Novotel Melbourne on Collins provide everything needed for a restful night's sleep. Offering striking city views, guest rooms at this stylish Melbourne hotel are beautifully appointed and tastefully decorated. Guests can choose from a variety of accommodation styles, with Deluxe, Executive, Premier and Family options available. Each room features a work desk, an LCD TV, cable and Wi-Fi internet access, a minibar and a modern ensuite.

  • 380 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • WiFi in your room
    • High speed transmission line
    • RJ 45 outlet
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 16,611 reviews

Our guest reviews for Novotel Melbourne on Collins

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 4,511 reviews
AccorHotels certified review
Anonymous Couples - 13/11/2017
« Great location offset by incredibly dark bedroom and restaurant »

Great location offset by incredibly dark bedroom and restaurant

AccorHotels certified review
Michelinne Business - 13/11/2017
« Dissapointed »

Poor service, didn't feel welcome at the checking and the room lighting was extremely bad. The alarm clock in the room was faulty, room smelled like sewage at certain times. Missing body lotions, ear buds. For an Accor Member, I would have expected better service. For security, the hotel has no after hrs attendance at the front desk. Uncomfortable pillows and mattress.

AccorHotels certified review
Billy Couples - 13/11/2017
« Great service made a technical glitch OK »

The "movie" function on the TV of the room we were booked into did not work and we had a member of staff try to fix it. While it was inconvenient to ultimately relocate rooms, the member of staff assisting us made it impossible for us not to smile :) throughout the process.

AccorHotels certified review
Princess M. Families - 13/11/2017
« WISHED I COULD HAVE STAYED LONGER »

I was meeting my daughter-in-law for a special last evening together before she returned to England. We were upgraded to a twin queen bed room, which was very quiet. Spotlessly clean. I wish I had requested a room with a walk in shower, as I have trouble getting in and out of bath (which had a shower over it). Unfortunately, we misread the next morning's flight time, and she had to be up at 2.30 am, to catch a 3.30 am taxi to the airport. Which meant our special breakfast/brunch did not happen. We did have a great dinner at one of her favourite Swanston Street cafes the night before. The staff were very helpful and courteous.

AccorHotels certified review
Lance B. Business - 13/11/2017
« Very comfortable stay - always know what you're getting with Novotel »

As above

AccorHotels certified review
Susan P. Friends - 13/11/2017
« Fine »

Fine

AccorHotels certified review
Stephanie M. Families - 13/11/2017
« Fine, good location, adequate everything »

I did online check in - but not really sure the advantage of that because we still go to reception and tell them who we are to check in (which isn't a hassle at all) There are possibly too many emails prior to arrival from you. Location is good, rooms are fine but a more extensive late room service menu would be good and there were no robes which was a slight disappointment.

AccorHotels certified review
Susan W. Business - 13/11/2017
« Little things well and truly overlooked »

The service every day in my room was terrible. I did let front reception know on several occasions and had to request items not replenished regularly. I was there for medical treatment and needed the comfort of a good hotel. Disappointed

AccorHotels certified review
Emine K. Business - 13/11/2017
« Room was clean and as expected. »

Only had one issue - I couldn't get through to room service dialling "9" had to eventually call reception desk to place my dinner order

AccorHotels certified review
Anonymous Business - 13/11/2017
« Satisfied »

The place is located in the CBD accessible to restos, malls, churches, public transpo and tourists spots. The room is clean and spacious enough.

AccorHotels certified review
Anonymous Business - 12/11/2017
« No hot water the first morning, was given a room with 2 single beds for only 1 person which was uncomfortable. »

No hot water the first morning, no message given to say there would be no hot water for the entire section i was staying in. Was told to shower in the gym or they could "try" to move me to another room. Was also given a room with 2 single beds for only 1 person which was uncomfortable.

AccorHotels certified review
Delma R. Families - 12/11/2017
« All staff very friendly and competent. Room clean and well presented. »

You are made to feel very welcome and are made to feel part of a family. The staff are courteous and very friendly. All hotel facilities are well pr scented and clean.

AccorHotels certified review
Tom S. Business - 12/11/2017
« Comfortable and enjoyable. »

Staff were extremely helpful and friendly.

AccorHotels certified review
Marybeth Business - 12/11/2017
« Fine short stay »

Nice room. Nice bathroom. Bland breakfast that came late.

AccorHotels certified review
Brad Business - 12/11/2017
« Great, easy to deal with and the staff super friendly »

Great, check in and check out no problems and the staff were very friendly

AccorHotels certified review
Olivia Business - 12/11/2017
« Good sized rooms were clean, staff were friendly »

Great stay right in the middle of the city. As a business traveller I appreciated the buffet breakfast and pool.

AccorHotels certified review
Trudi S. Couples - 12/11/2017
« Surrounding noises from other rooms was annoying »

Fine apart from noisy room.

AccorHotels certified review
Rg Couples - 12/11/2017
« Back to its normal best »

Novotel on Collins surpassed all my expectations and more. My last visit wasn't very pleasant and thought I would never come back to this hotel again. All staff were great and knowledgeable and couldn't ask for more. Thank you for my our holiday that little bit special.

AccorHotels certified review
Jonathan L. Business - 12/11/2017
« One small hiccup, or else it would be perfect »

Every thing was fine, the room was a bit on the small side vs the others, but thats alright. Location right in the city with great convience. One small hiccup had happend in the breakfast billing. Lwazi and the team had been very quick to responce on email, and the followup was beyond my expactation.

AccorHotels certified review
Jehangir S. Business - 12/11/2017
« Wonderful »

As expected

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