Hotel - Mercure Toulouse Centre Compans hotel
Mercure Hotel Mercure Hotel

Mercure Toulouse Centre Compans hotel

4.0/5 457 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • TOULOUSE BLAGNAC
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Hairdressing salon
  • Porter

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:30/24:00
    • Opening hours : Week-end 6:30/24:00

Business services

  • 16 meeting room(s)
  • Congress center
  • Business centre
    • Business center with support staff
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Our rooms

Make your stay in Toulouse even better by choosing the calm of the Mercure Toulouse Centre Compans hotel. Take advantage of our rooms overlooking the Compans Caffarelli park or the hotel's interior glass roof.The 134 rooms and 2 suites provide an ideal setting for work or relaxation and will meet all your needs. For your comfort, we also offer connecting rooms and family rooms that can accommodate up to 3 people.

  • 136 rooms
  • 136 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 28 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Direct dial telephone
    • RJ 45 outlet
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 2,179 reviews

Our guest reviews for Mercure Toulouse Centre Compans hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 457 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Pieter V. D. H. Business - 01/08/2018 AccorHotels certified review
« Good location, excellent breakfast »

Good location at metro station and Pierre baudis conference center. Great breakfast, many options, also healthy ones.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pieter van der H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Mikhail Business - 30/07/2018 AccorHotels certified review
« Wonderful hotel »

The hotel was very nice. It was very quite in the room and there was air conditioning, the windows faced a small park. The hotel has a large hall with a bar/restaurant. The staff was very polite and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mikhail D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Anonymous Business - 18/07/2018 AccorHotels certified review
« Enjoyable but rooms need complete upgrade »

Everyone helpful ideal location Pleasant reception area very suitable for meetings but the individual rooms are very dated and certainly not in line with sister hotels in Hannover or outside Orleans Staff very helpful providing extra information to a query

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, I am taking note of your returns egarding the rooms. I am happy to tell you we are currently working on a renovation project which will start next year. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Anonymous Business - 18/07/2018 AccorHotels certified review
« In a noisy night after the win of the French team, with a busy day coming up, a window that did not close properly was far from optimal. »

Noisy and relatively expensive for the offered quality.

Carla C. Business - 16/07/2018 AccorHotels certified review
« great space, great staff »

i was on business and the Mercure staff, just become my working colleagues, always available to help me find solutions. the room i got was really nice and i was able to enjoy my stay both in the hotel as in the city. i couldn't have asked for more

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carla C., Thank you for taking the time to share your feedback with us after your stay in Novotel Toulouse Centre Compans. I am glad you appreciated your stay and if you would like to you could share your comment with our community on Trip Advisor : https://www.tripadvisor.fr/ Thank you for your help and I hope to welcome you again during your next trip to Toulouse. Sincerely, Lionel Bouchand Directeur Général

Marcel Business - 14/07/2018 AccorHotels certified review
« excellent service and customer orientation »

Staff at desk and in the restaurant very kind helpful and customer oriented, pleasant atmosphere, convenience, in total very good performance; tres agreable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcel Jeroen V., Thank you for taking the time to share your feedback with us after your stay in Novotel Toulouse Centre Compans. I am glad you appreciated your stay and if you would like to you could share your comment with our community on Trip Advisor : https://www.tripadvisor.fr/ Thank you for your help and I hope to welcome you again during your next trip to Toulouse. Sincerely, Lionel Bouchand Directeur Général

Paul Business - 10/07/2018 AccorHotels certified review
« extremely well positioned hotel; close to town centre but removed from the conjested roads. »

very pleasant, comfortable rooms with good space, large windows that make the rooms airy and light, away from city noise, very nice staff, good car parking. The double door to the bedrooms ensures that corridor noise is minimised. Enjoyed the bar and the TV coverage of the football though we were not allowed to turn the volume up to listen to the commentary!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Christian Business - 22/06/2018 AccorHotels certified review
« The service at the restaurant was a disaster.... »

Nice hotel, well located. People at the reception are professional and efficient but the ones at the restaurant are totally dilettantes. I had to wait 45 minutes and ask twice to finally see someone coming to my table to take my order. And the rest of the service was almost the same. Unbelievable !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian d., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Compans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I tranfered your comments to our food and beverage manager and he will take care to talk to his team and remind them that our clients must be welcome and we must aswer any of their requests. We would like for you to give us the opportunity to demonstrate our high quality standards; kindly accept a credit of 2000 points on your Le Club AccorHotels fidelity card, which you will be able to redeem at a future stay with us of in any accorhotels properties. We appreciate your sharing your concerns and are looking forward to welcoming you again in the near future. Sincerely, Lionel Bouchand Directeur Général

Marivelle Business - 14/06/2018 AccorHotels certified review
« Excellent location »

nice staff, location very close to the metro and the city center if you decided to walk..should take about a little 10 minutes....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marivelle O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Anto Business - 24/05/2018 AccorHotels certified review
« Impeccable »

Impeccable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Antonin A., Thank you for taking the time to share your feedback with us after your stay in Novotel Toulouse Centre Compans. I am glad you appreciated your stay and if you would like to you could share your comment with our community on Trip Advisor : https://www.tripadvisor.fr/ Thank you for your help and I hope to welcome you again during your next trip to Toulouse. Sincerely, Lionel Bouchand Directeur Général

Ceo Business - 12/05/2018 AccorHotels certified review
« Good value »

The staff are very friendly and helpful. The room was comfortable. I would have liked a stocked mini bar and some complementary water but there is a grocery store very close. The breakfast was plentiful although the hot dishes were not to my taste.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Reggies G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Daniel V. Business - 25/04/2018 AccorHotels certified review
« Accomodation OK. Still re=payment needed. See below »

Accomodation was Ok. Due to VISA payment problems I pay 50 Euro cash at the start of my stay (Monday April 16) at the arrival desk. Did not see any re-payment of this 50 Euro yet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel v., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Compans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I checked your situation with the front office manager and indeed, a mistake has been made during your check in. We cashed the 50€ and we reimbursed 50€ on your card, you will receive the payment anytime soon. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Once again, I am really sorry about what happened. Sincerely, Lionel Bouchand Directeur Général

Alexander Business - 24/04/2018 AccorHotels certified review
« smooth stay, no incidences »

central, well organised, clean, friendly!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Anonymous Couples - 22/04/2018 AccorHotels certified review
« Cool »

Sympa

Our hotel has responded to the review
Our hotel has responded to the review

Madame L., Je vous remercie d'avoir pris le temps de partager votre ressenti à propos de mon établissement. Je suis ravi que vous ayez apprécié votre séjour et j’espère vous accueillir à nouveau lors de votre prochaine visite à Toulouse. Veuillez agréer, Madame L., mes sentiments les meilleurs. Lionel Bouchand Directeur Général

Hm Business - 20/04/2018 AccorHotels certified review
« A great Business Venue. »

Great week with full use of business facilities. Food was excellent and varied throughout the day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Howard M., Thank you for taking the time to share your feedback with us after your stay in Novotel Toulouse Centre Compans. I am glad you appreciated your stay and if you would like to you could share your comment with our community on Trip Advisor : https://www.tripadvisor.fr/ Thank you for your help and I hope to welcome you again during your next trip to Toulouse. Sincerely, Lionel Bouchand Directeur Général

Wl L. Families - 10/04/2018 AccorHotels certified review
« Hotel FrontDesk personnels scored all the stars! »

Can't say enough about the Front desk staff. We were trying to get to Carcassone in the middle of the strike and your staff helped to check the train times and gave good suggestions. Thank you and well done! Keep up the good work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Woan Lin L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our front desk team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Claudio S. Solo - 02/04/2018 AccorHotels certified review
« Something wasn't right ... »

The hotel is mainly targeted to business and conferences. The rooms are very standard, of a good size, but very predictable and without any character. The personnel at the reception were nice and welcoming, mostly. I had issues at the bar, where one evening I tried to order a drink but it was too busy because of some business meeting going on (I tried that 3 times, but did not insist because I could see that the 3-4 members of staff there were very busy). I then sat at a table, but even then I had to call the waiter, who took my order, then disappeared and did not come back if not after 10-15 minutes, without my order. I asked him again, but then decided to cancel it, since I had to go out for a dinner (and the corporate clients had been served, while I had not been). My room key then stopped working, and I had to go up and down 3 times before the receptionist believed me that it was not the key, but probably the door (or the machine to set the keys working, it came out later apparently). She came back with me, at last. Before that she called a manager who offered me another free drink (which I explained was pointless, since I had not been able to get the first one yet - and I explained what happened, but she just shrugged it off). When I checked out, there was only one person at the reception, who was dealing with a businessman. This person clearly had a lot to do with the receptionist, and turned around and checked on me because he was obviously concerned that it would take a while. Something that the receptionist did not do. He did not look at me one single time, he did not acknowledge my presence, he did not ask me to wait or called someone else, until someone else at last showed up (after I went to check if anyone else was around in the office). Overall a mixed stay, quite a nice hotel, some people very friendly, other less so. I would not come back though, I would choose another Accor/Mercure in Toulouse. And I am sorry to say that, I think it is my first disappointing experience with Mercure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claudio S., I am so sorry to read you did not appreciate your stay in my establishement, please accept my apologize about the experiences you had. I regret the staff at the bar never took the time to get your order, I will share your comment with my team to make sure this will be a single incident. Aware that these incidents impacted the quality of your stay, I have the pleasure to credit 1000 points on your fidelity Le Club AccorHotels card that you can use during your next stay in the Mercure Toulouse Centre Compans or in any AccorHotels properties. I hope you will give me the opportunity to prove you the quality of my establishment and the Mercure staff. Sincerely, Lionel Bouchand Directeur Général

Bernd Business - 23/02/2018 AccorHotels certified review
« Reasonable stay »

Stay was reasonable, rooms are OK, breakfast was very good. Stuff was very friendly. WLAN was not that good in the room, it seems the router was too far away. Proposal to improve the Network availability in some areas of the Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernd P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, I am takin note of your comments regarding the in-room connexion. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Dan Business - 15/02/2018 AccorHotels certified review
« Mr Daniel B. »

Nice hotel and good location. Great breakfast selection Friendly staff Powerful shower, decent size room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dan B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr Lionel Bouchand Directeur Général

Anonymous Business - 01/02/2018 AccorHotels certified review
« Mr »

There was no dinner facility, only bar snacks. The pillows and duvet were both man made fibre and the bed not particularly comfortable. Your reception staff were very good, though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary P., Thank you for taking the time to tell us about your experience at the Hotel Mercure Toulouse Centre Compans. I am sorry the equipment of your room did not meet your expectations please accept my apologies about it. If you were staying in a Mercure hotels, we have a superior room category, the priviledge room, which provide an extra mattress layer for more comfort. Also, I am taking note of your returns about the restaurant menu and I will share them with the chef of the restaurant. I hope I will have the pleasure to welcome you agin during your next stay in Toulouse so we could prove the quality of our establishment. Sincerely, Lionel Bouchand Directeur Général

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