Mercure Toulouse Centre Compans hotel 4 stars

TripAdvisor rating 4.0/5 574 reviews
Mercure Toulouse Centre Compans hotel
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Room 1

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Hotel extras

  • 10 min. walk to Capitole Square

  • 20 min drive from Toulouse Blagnac Airport

  • Onsite Bar & Restaurant : Barricòt

  • Private, covered, paying carpark

  • Amphitheater of 200 places and 12 meeting rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • Manual temperature control
  • TOULOUSE BLAGNACPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Hairdressing salon
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
  • Babysitting on request
Business services
  • 16 meeting room(s)
  • Congress center
  • Business centre
  • Copy/print service available

Hotel location

Mercure Toulouse Centre Compans hotel

Boulevard Lascrosses
8 Esplanade Compans Caffarelli
31000
toulouse
france

Tel: +33561110909

Fax: (+33)5/61231412

Contact email

Check-in from 12h00

Check out up to 12h00

  • TOULOUSE :   1-L16-45-63-AERO COMPANS CAFFARELLI

  • COMPANS CAFFARELLI :   B COMPANS CAFFARELLI

  • By plane

    TOULOUSE BLAGNAC At 6km / 3.73 miles - Shuttle paying

  • By car

    TOULOUSE At 2.5km / 1.55 miles

  • By train

    TOULOUSE MATABIAU At 1.5km / 0.94 miles

GPS :43.610705, 1.434822

Our accommodations

Make your stay in Toulouse even better by choosing the calm of the Mercure Toulouse Centre Compans hotel. Take advantage of our rooms overlooking the Compans Caffarelli park or the hotel's interior glass roof. The 134 rooms and 2 suites provide an ideal setting for work or relaxation and will meet all your needs. For your comfort, we also offer connecting rooms and family rooms that can accommodate up to 3 people.

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 24
  • Views: Garden side, City side, Patio *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 double bed and sofa

  • Max. number of persons: 3
  • Area: From 24
  • Views: Park view, Patio, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 2 zip-beds

  • Max. number of persons: 2
  • Area: From 24
  • Views: Patio, Park view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25
  • Views: Park view, Patio, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

  • Max. number of persons: 4
  • Views: City side, Park view *

* Subject to availability

  • Business Desk

Superior Suite with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 48
  • Views: Patio, City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

BARRICOT

Type of cuisine: Regional

A restaurant and wine bar with décor inspired by the Toulouse region, the Barricòt emphasizes the rich culinary and wine-making heritage of the region. With Occitan gastronomy and regional wines, the Barricòt reveals the flavors of the Pink City!

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BARRICOT

Photo non contractuelle / Strictly non binding

Meet our bar team, who serve a selection of local wines, craft beers and quality cocktails throughout the day.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 300

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Mercure Toulouse Centre Compans hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,283 reviews

tripadvisor

TripAdvisor Rating 4.0/5

574 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice hotel, check in personnel very friendly

Customer review rating 4.3/5

Melanie B. I. Couples - 06/11/2019 Confirmed reviews AccorHotels

Very well appointed room, excellent cleaning staff. One complaint, for me a major one, according to the hotel's website there is manual airconditioning control in the room. Nowhere does it mention the cooling system is seasonal and one cannot bring the temperature down to less than 25C. Most times the aircon swithed itself off and the room was very hot. Keeping the window open was not an option as it was raining and a lot of street noise. No safe in the room, which a four star hotel should have. Only 1 bottle of complimentary water on arrival. Novotel Blackfrairs London, also 4 star and an Accor hotel, does have a safe in the room, the aircon was strong and there were 2 still and 2 fizzy complimentary bottles of water supplied every day.

Dear MELANIE B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Greatly improved hotel

Customer review rating 4.3/5

Anthony W. Couples - 04/11/2019 Confirmed reviews AccorHotels

Completely different stay at this hotel compared to our last stay.

Dear ANTHONY w., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

the smiles of the team would be enough, had the hotel amenities not been up to standards - but they are

Customer review rating 4.3/5

Pierre D. Families - 28/10/2019 Confirmed reviews AccorHotels

The room is slightly worn down and some amount of refurb would be welcome - that said the goodies in the room (Nespresso coffee...) and in the bathroom make the stay nicer. The staff go out of their way to please. Breaskfast is very good

Dear PIERRE d., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

atypical hotel but in a good way

Customer review rating 4.3/5

Mr O. Solo - 23/10/2019 Confirmed reviews AccorHotels

first, I was a bit shocked by the emptiness of the lobby and reception. Only one persons, handling the reservation without a desk. I dont mind that, but it had a airbnb like feeling : meaning everything is almost self-service. There is a reason why i choose sometimes a hotel over renting an airbnb . When i dont want to meet anyone for getting to my room, i d choose airbnb, everything is dealt online and it s like going to my own apartment. BUT when I want to be welcomed by a reception, explained about the hotel services, and discuss with the reception about what the city has to offer and some tips, I would choose a hotel. In fact, i spent my 2 first days in Marriott where there was a lot of staff and services. I decided to move close to downtown so I went to Hotel Mercure as the Marriott was in a boring area (close to airbus) and i was there for business. Hence, the contrast was very strong. Nevertheless, the staff that gave me the key was excellent, my complaint is only about the limited staff which gives a feeling that the hotel acts like a 1 star hotel where it can only pay one person to handle the hotel. Other remarks, that shoe cleaner at each floor close to the elevator is badly located. It s too noisy to be close to some rooms, maybe it should be down in the lobby. The room was spacious for a downtown hotel room, i liked it, though it was missing a safe, the bed felt a bit old but still was good enough, the toilet and bathroom a bit very small and basic (wasnt it possible to merge the bathroom and toilet?). Finally, one thing that hit me was the corridor/hallway design is a bit weird and at the limit of psychedelic :). Overall, dont get me wrong about my opinion, I liked my stay for the location, cleanliness, quietness, terrace within the park is a great perk that i believe is not well exploited at your advantage (try to lure in starbucks or some kind of interesting franchise or a iconic coffee/brunch place maybe).

Dear OUSSAMA Z., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. Thank you for taking the time to give us so much details ! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

just satisfied

Customer review rating 4.3/5

Carlos R. Business - 13/10/2019 Confirmed reviews AccorHotels

The staff were great. The hotel itself is very nice, but one bad thing: NO GYM! You must have a gym/fitness center.

Dear CARLOS R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Ok

Customer review rating 4.3/5

Anonymous Business - 11/10/2019 Confirmed reviews AccorHotels

Problems during booking of the room and the key-card for the room did not work after check in.

Dear Sir, Thank you for taking the time to answer our satisfaction survey after your stay at the Mercure Toulouse Centre Compans. If I believe your feedback, your stay did not meet your expectations. Please accept my apologize about it. I'll informe the teams about your feedback. I hope to welcome you again during your next trip to Toulouse. Sincerely, Lionel Bouchand Directeur Général

Excellent

Customer review rating 4.3/5

Anonymous Couples - 07/10/2019 Confirmed reviews AccorHotels

Excellente

Dear MICHEL R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Good courtesy and clean hotel.

Customer review rating 4.3/5

Shamsuddin M. Y. Business - 04/10/2019 Confirmed reviews AccorHotels

The front desk staff were very helpful and always ready to enagaged customers. Perhaps a bit more "Halal food" can be considered for muslim.

Dear SHAMSUDDIN MOHD Y., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Exceptional!

Customer review rating 4.3/5

Adrian Friends - 02/10/2019 Confirmed reviews AccorHotels

Yohan made our reservation and stay a breeze. So much so, I plan to write to AccorHotels directly to compliment his Customer Service skills.

Dear ADRIAN Q., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Recommended

Customer review rating 4.3/5

Marta Friends - 29/09/2019 Confirmed reviews AccorHotels

Very pleasant stay, very warm welcome. Rooms will be refurbished, although are OK, but will be a very good improvement for the hotel.

Dear MARTA J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général
Customer review rating 4.3/5

M. Business - 26/09/2019 Confirmed reviews AccorHotels

Super sympa

Madame M., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Toulouse Centre Compans. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs Lionel Bouchand Directeur Général

Impecable

Customer review rating 4.3/5

V. Families - 25/09/2019 Confirmed reviews AccorHotels

Service professionnelle

Monsieur, Je vous remercie d'avoir pris le temps de partager votre ressenti à propos de mon établissement. Je suis ravi que vous ayez apprécié votre séjour et j’espère vous accueillir à nouveau lors de votre prochaine visite à Toulouse. Veuillez agréer, Monsieur, mes sentiments les meilleurs. Lionel Bouchand Directeur Général

as usual, a very good stay !

Customer review rating 4.3/5

Paul Business - 25/09/2019 Confirmed reviews AccorHotels

The renovation of the reception area, bar, and breakfast area is very nice. The staff as usual were very good. Rooms are clean and welcoming.

Dear MR M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

A very enjoyable stay

Customer review rating 4.3/5

Rakesh Couples - 22/09/2019 Confirmed reviews AccorHotels

A very enjoyable stay at the hotel. The staff made us feel welcome and went the extra mile to make our 30 year anniversary special

Dear Sir, Thank you for taking the time to share your feedback with us after your stay in Mercure Toulouse Centre Compans. I am glad you appreciated your stay and if you would like to you could share your comment with our community on Tripadvisor : https://www.tripadvisor.fr/ Thank you for your help and I hope to welcome you again during your next trip to Toulouse. Sincerely, Lionel Bouchand Directeur Général

OK

Customer review rating 4.3/5

Mathieu Business - 16/09/2019 Confirmed reviews AccorHotels

Nothing special.

Dear MATEJ K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général
Customer review rating 4.3/5

Anonymous Business - 10/09/2019 Confirmed reviews AccorHotels

TRES AGREABLE

Madame C., Je vous remercie d'avoir pris le temps de partager votre ressenti à propos de mon établissement. Je suis ravi que vous ayez apprécié votre séjour et j’espère vous accueillir à nouveau lors de votre prochaine visite à Toulouse. Veuillez agréer, Madame C., mes sentiments les meilleurs. Lionel Bouchand Directeur Général

Ok but free breakfast for over 60 queried

Customer review rating 4.3/5

Anonymous Couples - 10/09/2019 Confirmed reviews AccorHotels

Ok

Dear Madam T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. Breakfast is offered for guests over 60 in Mercury Hotels. Do not hesitate to take it. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand, General Manager

Excellent Hotel with the kind stuff always ready to help and assist

Customer review rating 4.3/5

Boris T. Business - 10/09/2019 Confirmed reviews AccorHotels

I spent one week in the Hotel. The room was very clean and spacious. The breakfast was delicious. The staff is very kind, always ready to help (in particular, my luggage delayed by AirFrance was delivered soon due to strong and time consuming efforts of the staff of the Hotel, many thanks!!!). So my experience with this Hotel is exclusively positive. Thank to the staff. The Hotel is very well located (near Metro and many buses). I would strongly recommend this Hotel. The Internet connection is good and reliable. Boris T., Professor of Ben-Gurion University in Israel

Dear mister T., I very much appreciate your comments regarding your stay in my hotel It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand, General Manager

Everything OK

Customer review rating 4.3/5

Guillermo M. Business - 10/09/2019 Confirmed reviews AccorHotels

Very nice, front desk very friendly and helpful, breakfast excellent, location perfect for my Conference at the Congress Hall

Dear mister M., I very much appreciate your comments regarding your stay in my hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand, General Manager

Brief stay, but seemed nice enough

Customer review rating 4.3/5

Dave W. Business - 09/09/2019 Confirmed reviews AccorHotels

Reception staff were very friendly and helpful, and spoke fluent English. Room was a good size and clean. Breakfast was fine. The hotel has it's own parking garage, which is very convenient.

Mister W., I very much appreciate your comments regarding your stay in my hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand, General Manager
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