Hotel - Mercure Toulouse Centre Compans hotel
Mercure Hotel Mercure Hotel

Mercure Toulouse Centre Compans hotel

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4.0/5 433 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 13  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • TOULOUSE BLAGNAC
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Hairdressing salon
  • Porter

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:30/24:00
    • Opening hours : Week-end 6:30/24:00

Business services

  • 16 meeting room(s)
  • Congress center
  • Business centre
    • Business center with support staff
    • Self service business centre (Paying)
  • Copy/print service available
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Hotel location

Our rooms

Make your stay in Toulouse even better by choosing the calm of the Mercure Toulouse Centre Compans hotel. Take advantage of our rooms overlooking the Compans Caffarelli park or the hotel's interior glass roof.The 134 rooms and 2 suites provide an ideal setting for work or relaxation and will meet all your needs. For your comfort, we also offer connecting rooms and family rooms that can accommodate up to 3 people.

  • 136 rooms
  • 136 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 28 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • Crib on request
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • RJ 45 outlet
    • Minibar
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,894 reviews

Our guest reviews for Mercure Toulouse Centre Compans hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 433 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 01/02/2018
« Mr »

There was no dinner facility, only bar snacks. The pillows and duvet were both man made fibre and the bed not particularly comfortable. Your reception staff were very good, though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary P., Thank you for taking the time to tell us about your experience at the Hotel Mercure Toulouse Centre Compans. I am sorry the equipment of your room did not meet your expectations please accept my apologies about it. If you were staying in a Mercure hotels, we have a superior room category, the priviledge room, which provide an extra mattress layer for more comfort. Also, I am taking note of your returns about the restaurant menu and I will share them with the chef of the restaurant. I hope I will have the pleasure to welcome you agin during your next stay in Toulouse so we could prove the quality of our establishment. Sincerely, Lionel Bouchand Directeur Général

AccorHotels certified review
D W. Friends - 30/01/2018
« Good »

Nice stay in an adequate hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear David w., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr Lionel Bouchand Directeur Général

AccorHotels certified review
J.g. Business - 15/01/2018
« Very good hotel, quiet room, close to city center »

I had a room at the back overlooking the courtyard area. The bed was nice and big, I slept well. The shower was also good and the room had a separate toilet. The dinner in the restaurant was very good. Service overall very good, no complaints. Car parking rate was affordable, much lower than the city rate. I would recommend this place to anyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janos G., Thank you for taking the time to share your feedback with us after your stay in Mercure Toulouse Centre Compans. I am glad you appreciated your stay and if you would like to you could share your comment with our community on Trip Advisor : https://www.tripadvisor.fr/ Thank you for your help and I hope to welcome you again during your next trip to Toulouse. Sincerely, Lionel Bouchand Directeur Général

AccorHotels certified review
Goncal Families - 08/01/2018
« Great stay. All requests met. »

Had asked for blankets instead of duvets, communicating rooms, and quiet rooms away from street, lift and service noise. All requests were met. Very convenient and comfortable rooms, electric kettle and all, did miss in room safes though. Receptionists nice but would not go the extra mile. Bar lady very kind. Would recommend and stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gonzalo R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

TripAdvisor review
gcr67 Family - 04/01/2018
« Great stay, highly recommended. »

All my requests were met. Rooms next to each other, blankets instead of the much too warm duvets, quiet rooms. Additional doors for noise insulation and electric kettle made us feel at home. On the down side no safe and polite receptionists who did not go the extra mile although the bar lady was very kind. Car park convenient. Would definitely recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for sharing your feedback following your stay in my establishment. I am very happy you enjoyed your visit in Toulouse and we have reached the quality of services you would expect from us. i hope if you come back to Toulouse I will have the opportunity to welcome you again so you could try our brunch taking place every sunday. Sincerely, Lionel Bouchand Directeur Général

AccorHotels certified review
M S. A. Solo - 28/12/2017
« Good hotel . Very good location »

I enjoyed my stay the only problem I got is I don't have a Business Centre which I can use to bring some paper without sending email to the reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

AccorHotels certified review
Robert P. Business - 18/12/2017
« Excellent Stay »

Great location. Friendly staff. Good food. Clean rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert P., Thank you for taking the time to share your feedback with us after your stay in Novotel Toulouse Centre Compans. I am glad you appreciated your stay and if you would like to you could share your comment with our community on Trip Advisor : https://www.tripadvisor.fr/ Thank you for your help and I hope to welcome you again during your next trip to Toulouse. Sincerely, Lionel Bouchand Directeur Général

AccorHotels certified review
Anonymous Business - 17/12/2017
« Nice hotel, quiet, good breakfast »

As said above, quiet room, nice breakfast, bed was ok, for me on the soft side. What can be improved is your contribution to a more green economy by not replacing towels. I had the impression that except for the last day I always received clean towels. Also I was alone, so I put some towels in the room instead of the bath room, but each night they were back on the old location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jan V., We very much appreciate your comments regarding your stay at the Hotel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

AccorHotels certified review
Anonymous Business - 15/12/2017

Generally ok. I was not impressed by the age of the room interior and the room was quite noisy due to its proximity to the elevator. Staff was nice and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nils W., Thank you for taking the time to tell us about your experience at the Hotel Mercure Toulouse Centre Compans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry your night has been desrupted by the noise coming from th elevator. Aware that this incident altered the quality of your stay, I have the pleasure to credit 1000 points on your Le Club Accorhotels card that you can use in a further stay at the Mercure Toulouse Centre Compans or in any AccorHotels property. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lionel Bouchand Directeur Général

AccorHotels certified review
Michele Business - 07/12/2017
« Godd staying, nice position and personel very kind »

Business trip in Toulouse, Hotel is very nice and confortable, People are very kind and very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michele B., Thank you for taking the time to share your feedback with us after your stay in Novotel Toulouse Centre Compans. I am glad you appreciated your stay and if you would like to you could share your comment with our community on Trip Advisor : https://www.tripadvisor.fr/ Thank you for your help and I hope to welcome you again during your next trip to Toulouse. Sincerely, Lionel Bouchand Directeur Général

AccorHotels certified review
Bpk Business - 06/12/2017
« A thoroughly enjoyable stay »

A very pleasant stay - the staff were very friendly and extremely helpful. The room was excellent - the only thing I could have hoped for would have been a slightly larger working area in the lounge area of the suite, but everything else was perfect. The staff were excellent and a pleasure to deal with.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barry K., Thank you for taking the time to share your feedback with us after your stay in Novotel Toulouse Centre Compans. I am glad you appreciated your stay and if you would like to you could share your comment with our community on Trip Advisor : https://www.tripadvisor.fr/ Thank you for your help and I hope to welcome you again during your next trip to Toulouse. Sincerely, Lionel Bouchand Directeur Général

AccorHotels certified review
Julia T. Couples - 05/12/2017
« Good service »

Clean and comfortable room. Breakfast buffet not as good as usual (poor quality bacon, cold egg)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julia T., We very much appreciate your comments regarding your stay at the Hotel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. However I am taking notes of your returns about the breakfast, I will make sure this incident will not happen again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

AccorHotels certified review
Lynn Solo - 04/12/2017
« Good location, but cold snob receptionists »

The location is really convenient, very practical, just in front of airport shuttle bus stop and metro entrance. Plenty of restaurants around, not far from the city center. The lobby is beautiful, room is very clean, almost perfect. Unfortunately, several female receptionists I saw during the week are cold and distant. Some of them are reluctant to smile. Maybe they are nicer toward European guests. Once a brown-hair receptionist was busy with a customer for a long time, a blond one next to her refused to service other oriental look guests who were waiting. She urged all of us waited for the brown hair lady, but she stood there by doing nothing, with an icy-cold face. When I asked her some information, she looked like being disturbed. Almost reluctant to answer! This surprised me, why a well-known hotel chain like yours hires people who are such snobbish. (Except a young Spanish receptionist who is very friendly and professional.) The male receptionists are much kinder. Conclusion: people in Toulouse are warm, but not in your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ling O., We very much appreciate your comments regarding your stay at the Hotel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. However I am taking note of your comments and I regret you had a bad experience with the reception, I will talk about it with the receptionnist team and the hospitality manager. Please accept my apologies about it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

AccorHotels certified review
Vladan C. Business - 03/12/2017
« breakfast was excellent with nice offer of different type of food and choices »

room were slightly smaller then expected, rest were fine and was pleasure to stay in your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vlada C., We very much appreciate your comments regarding your stay at the Hotel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

AccorHotels certified review
Ashley Solo - 03/12/2017
« A pleasant and enjoyable stay. »

Nice room. Excellent breakfast. Limited evening meal options on a Saturday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashley E., We very much appreciate your comments regarding your stay at the Hotel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

AccorHotels certified review
Stephen W. Couples - 12/11/2017
« Comfortable, clean, convenient »

Friendly staff, nice room. Breakfast plentiful and fresh.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen W., We very much appreciate your comments regarding your stay at the Hotel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

AccorHotels certified review
Ivette Couples - 09/11/2017
« Quite good except for a mosquito »

Nice staff, nice and plentyful petit déjeuner, comfortable bed, spacious room but for an 4-star hotel we expected at least slippers and a toothbrush.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivette H., We very much appreciate your comments regarding your stay at the Hotel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

AccorHotels certified review
Els Couples - 09/11/2017

Great staff! Unfortunately the mattress was hard and the room temperature could not be controlled so I was uncomfortable and did not have a good night’s sleep. The toll was very slow too so this delayed checkout.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Els V., We very much appreciate your comments regarding your stay at the Hotel Mercure Toulouse Centre Compans. It is very important to receive client's feedback. Therefore, I will share your comments with our front desk team about your checkout. Thank you again for sharing your experience, and we hope your next visit will convience you that we have a good quality of services. Sincerely, Lionel Bouchand Directeur Général

TripAdvisor review
Family - 05/11/2017
« Short trip Toulosue »

Very good location. Close to Subway and 2 stations away from downtown. Parking available directly accessible from the hotel lobby. Staff very nice efficient and helpfull. We did not like the quality of the ordered food (Room Service) and the cleaning in the room was deficient. We were looking for some toys that fall under the bed and we could see lot of dirt.

AccorHotels certified review
Maayan Business - 29/10/2017
« Great food, not so great room, non-working A/C with almost 30 degrees Celsius outside »

I came for a conference. Extremely fast check-in and friendly staff. My room was a bit outdated, no safety-box in the room, bad smells in the bathroom. But the worst part was that the A/C was turned off at the entire hotel. At night it was really hard to sleep with the window closed as there was not enough air. On the other hand it was impossible to leave the window open due to the noisy street below. The breakfast was excellent!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maayan G., Thank you for taking the time to answer our satisfaction survey after your stay at the Mercure Toulouse Centre Compans. If I believe your feedback, your stay did not meet your expectations. Please accept my apologize about it. Indeed, the mid-season is a difficult period for hôtels as we have to pick the best temperature for the whole establishement. However, the températures can go from 10° at night to 25 during the day and we cannot turn on the AC just for a few hours. I hope I will have the pleasure to welcome you again during your next stay in Toulouse to prove the quality of my establishment. Sincerely, Lionel Bouchand Directeur Général

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