Hotel - Mercure Toulouse Centre Compans hotel
Mercure Hotel Mercure Hotel

Mercure Toulouse Centre Compans hotel

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4.0/5 449 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 13  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • TOULOUSE BLAGNAC
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Hairdressing salon
  • Porter

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:30/24:00
    • Opening hours : Week-end 6:30/24:00

Business services

  • 16 meeting room(s)
  • Congress center
  • Business centre
    • Business center with support staff
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Our rooms

Make your stay in Toulouse even better by choosing the calm of the Mercure Toulouse Centre Compans hotel. Take advantage of our rooms overlooking the Compans Caffarelli park or the hotel's interior glass roof.The 134 rooms and 2 suites provide an ideal setting for work or relaxation and will meet all your needs. For your comfort, we also offer connecting rooms and family rooms that can accommodate up to 3 people.

  • 136 rooms
  • 136 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 28 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • Crib on request
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • RJ 45 outlet
    • Minibar
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,049 reviews

Our guest reviews for Mercure Toulouse Centre Compans hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 449 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Ceo Business - 12/05/2018
« Good value »

The staff are very friendly and helpful. The room was comfortable. I would have liked a stocked mini bar and some complementary water but there is a grocery store very close. The breakfast was plentiful although the hot dishes were not to my taste.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Reggies G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

AccorHotels certified review
Daniel V. Business - 25/04/2018
« Accomodation OK. Still re=payment needed. See below »

Accomodation was Ok. Due to VISA payment problems I pay 50 Euro cash at the start of my stay (Monday April 16) at the arrival desk. Did not see any re-payment of this 50 Euro yet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel v., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Compans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I checked your situation with the front office manager and indeed, a mistake has been made during your check in. We cashed the 50€ and we reimbursed 50€ on your card, you will receive the payment anytime soon. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Once again, I am really sorry about what happened. Sincerely, Lionel Bouchand Directeur Général

AccorHotels certified review
Alexander Business - 24/04/2018
« smooth stay, no incidences »

central, well organised, clean, friendly!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

AccorHotels certified review
Anonymous Couples - 22/04/2018
« Cool »

Sympa

Our hotel has responded to the review
Our hotel has responded to the review

Madame L., Je vous remercie d'avoir pris le temps de partager votre ressenti à propos de mon établissement. Je suis ravi que vous ayez apprécié votre séjour et j’espère vous accueillir à nouveau lors de votre prochaine visite à Toulouse. Veuillez agréer, Madame L., mes sentiments les meilleurs. Lionel Bouchand Directeur Général

AccorHotels certified review
Hm Business - 20/04/2018
« A great Business Venue. »

Great week with full use of business facilities. Food was excellent and varied throughout the day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Howard M., Thank you for taking the time to share your feedback with us after your stay in Novotel Toulouse Centre Compans. I am glad you appreciated your stay and if you would like to you could share your comment with our community on Trip Advisor : https://www.tripadvisor.fr/ Thank you for your help and I hope to welcome you again during your next trip to Toulouse. Sincerely, Lionel Bouchand Directeur Général

AccorHotels certified review
Wl L. Families - 10/04/2018
« Hotel FrontDesk personnels scored all the stars! »

Can't say enough about the Front desk staff. We were trying to get to Carcassone in the middle of the strike and your staff helped to check the train times and gave good suggestions. Thank you and well done! Keep up the good work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Woan Lin L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our front desk team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

AccorHotels certified review
Claudio S. Solo - 02/04/2018
« Something wasn't right ... »

The hotel is mainly targeted to business and conferences. The rooms are very standard, of a good size, but very predictable and without any character. The personnel at the reception were nice and welcoming, mostly. I had issues at the bar, where one evening I tried to order a drink but it was too busy because of some business meeting going on (I tried that 3 times, but did not insist because I could see that the 3-4 members of staff there were very busy). I then sat at a table, but even then I had to call the waiter, who took my order, then disappeared and did not come back if not after 10-15 minutes, without my order. I asked him again, but then decided to cancel it, since I had to go out for a dinner (and the corporate clients had been served, while I had not been). My room key then stopped working, and I had to go up and down 3 times before the receptionist believed me that it was not the key, but probably the door (or the machine to set the keys working, it came out later apparently). She came back with me, at last. Before that she called a manager who offered me another free drink (which I explained was pointless, since I had not been able to get the first one yet - and I explained what happened, but she just shrugged it off). When I checked out, there was only one person at the reception, who was dealing with a businessman. This person clearly had a lot to do with the receptionist, and turned around and checked on me because he was obviously concerned that it would take a while. Something that the receptionist did not do. He did not look at me one single time, he did not acknowledge my presence, he did not ask me to wait or called someone else, until someone else at last showed up (after I went to check if anyone else was around in the office). Overall a mixed stay, quite a nice hotel, some people very friendly, other less so. I would not come back though, I would choose another Accor/Mercure in Toulouse. And I am sorry to say that, I think it is my first disappointing experience with Mercure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claudio S., I am so sorry to read you did not appreciate your stay in my establishement, please accept my apologize about the experiences you had. I regret the staff at the bar never took the time to get your order, I will share your comment with my team to make sure this will be a single incident. Aware that these incidents impacted the quality of your stay, I have the pleasure to credit 1000 points on your fidelity Le Club AccorHotels card that you can use during your next stay in the Mercure Toulouse Centre Compans or in any AccorHotels properties. I hope you will give me the opportunity to prove you the quality of my establishment and the Mercure staff. Sincerely, Lionel Bouchand Directeur Général

AccorHotels certified review
Bernd Business - 23/02/2018
« Reasonable stay »

Stay was reasonable, rooms are OK, breakfast was very good. Stuff was very friendly. WLAN was not that good in the room, it seems the router was too far away. Proposal to improve the Network availability in some areas of the Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernd P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, I am takin note of your comments regarding the in-room connexion. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

AccorHotels certified review
Dan Business - 15/02/2018
« Mr Daniel B. »

Nice hotel and good location. Great breakfast selection Friendly staff Powerful shower, decent size room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dan B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr Lionel Bouchand Directeur Général

AccorHotels certified review
Anonymous Business - 01/02/2018
« Mr »

There was no dinner facility, only bar snacks. The pillows and duvet were both man made fibre and the bed not particularly comfortable. Your reception staff were very good, though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary P., Thank you for taking the time to tell us about your experience at the Hotel Mercure Toulouse Centre Compans. I am sorry the equipment of your room did not meet your expectations please accept my apologies about it. If you were staying in a Mercure hotels, we have a superior room category, the priviledge room, which provide an extra mattress layer for more comfort. Also, I am taking note of your returns about the restaurant menu and I will share them with the chef of the restaurant. I hope I will have the pleasure to welcome you agin during your next stay in Toulouse so we could prove the quality of our establishment. Sincerely, Lionel Bouchand Directeur Général

AccorHotels certified review
D W. Friends - 30/01/2018
« Good »

Nice stay in an adequate hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear David w., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr Lionel Bouchand Directeur Général

AccorHotels certified review
J.g. Business - 15/01/2018
« Very good hotel, quiet room, close to city center »

I had a room at the back overlooking the courtyard area. The bed was nice and big, I slept well. The shower was also good and the room had a separate toilet. The dinner in the restaurant was very good. Service overall very good, no complaints. Car parking rate was affordable, much lower than the city rate. I would recommend this place to anyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janos G., Thank you for taking the time to share your feedback with us after your stay in Mercure Toulouse Centre Compans. I am glad you appreciated your stay and if you would like to you could share your comment with our community on Trip Advisor : https://www.tripadvisor.fr/ Thank you for your help and I hope to welcome you again during your next trip to Toulouse. Sincerely, Lionel Bouchand Directeur Général

AccorHotels certified review
Goncal Families - 08/01/2018
« Great stay. All requests met. »

Had asked for blankets instead of duvets, communicating rooms, and quiet rooms away from street, lift and service noise. All requests were met. Very convenient and comfortable rooms, electric kettle and all, did miss in room safes though. Receptionists nice but would not go the extra mile. Bar lady very kind. Would recommend and stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gonzalo R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

TripAdvisor review
gcr67 Family - 04/01/2018
« Great stay, highly recommended. »

All my requests were met. Rooms next to each other, blankets instead of the much too warm duvets, quiet rooms. Additional doors for noise insulation and electric kettle made us feel at home. On the down side no safe and polite receptionists who did not go the extra mile although the bar lady was very kind. Car park convenient. Would definitely recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for sharing your feedback following your stay in my establishment. I am very happy you enjoyed your visit in Toulouse and we have reached the quality of services you would expect from us. i hope if you come back to Toulouse I will have the opportunity to welcome you again so you could try our brunch taking place every sunday. Sincerely, Lionel Bouchand Directeur Général

AccorHotels certified review
M S. A. Solo - 28/12/2017
« Good hotel . Very good location »

I enjoyed my stay the only problem I got is I don't have a Business Centre which I can use to bring some paper without sending email to the reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

AccorHotels certified review
Robert P. Business - 18/12/2017
« Excellent Stay »

Great location. Friendly staff. Good food. Clean rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert P., Thank you for taking the time to share your feedback with us after your stay in Novotel Toulouse Centre Compans. I am glad you appreciated your stay and if you would like to you could share your comment with our community on Trip Advisor : https://www.tripadvisor.fr/ Thank you for your help and I hope to welcome you again during your next trip to Toulouse. Sincerely, Lionel Bouchand Directeur Général

AccorHotels certified review
Anonymous Business - 17/12/2017
« Nice hotel, quiet, good breakfast »

As said above, quiet room, nice breakfast, bed was ok, for me on the soft side. What can be improved is your contribution to a more green economy by not replacing towels. I had the impression that except for the last day I always received clean towels. Also I was alone, so I put some towels in the room instead of the bath room, but each night they were back on the old location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jan V., We very much appreciate your comments regarding your stay at the Hotel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

AccorHotels certified review
Anonymous Business - 15/12/2017

Generally ok. I was not impressed by the age of the room interior and the room was quite noisy due to its proximity to the elevator. Staff was nice and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nils W., Thank you for taking the time to tell us about your experience at the Hotel Mercure Toulouse Centre Compans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry your night has been desrupted by the noise coming from th elevator. Aware that this incident altered the quality of your stay, I have the pleasure to credit 1000 points on your Le Club Accorhotels card that you can use in a further stay at the Mercure Toulouse Centre Compans or in any AccorHotels property. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lionel Bouchand Directeur Général

AccorHotels certified review
Michele Business - 07/12/2017
« Godd staying, nice position and personel very kind »

Business trip in Toulouse, Hotel is very nice and confortable, People are very kind and very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michele B., Thank you for taking the time to share your feedback with us after your stay in Novotel Toulouse Centre Compans. I am glad you appreciated your stay and if you would like to you could share your comment with our community on Trip Advisor : https://www.tripadvisor.fr/ Thank you for your help and I hope to welcome you again during your next trip to Toulouse. Sincerely, Lionel Bouchand Directeur Général

AccorHotels certified review
Bpk Business - 06/12/2017
« A thoroughly enjoyable stay »

A very pleasant stay - the staff were very friendly and extremely helpful. The room was excellent - the only thing I could have hoped for would have been a slightly larger working area in the lounge area of the suite, but everything else was perfect. The staff were excellent and a pleasure to deal with.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barry K., Thank you for taking the time to share your feedback with us after your stay in Novotel Toulouse Centre Compans. I am glad you appreciated your stay and if you would like to you could share your comment with our community on Trip Advisor : https://www.tripadvisor.fr/ Thank you for your help and I hope to welcome you again during your next trip to Toulouse. Sincerely, Lionel Bouchand Directeur Général

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