Hotel - Mercure Toulouse Centre Compans hotel
Mercure Hotel Mercure Hotel

Mercure Toulouse Centre Compans hotel

4.0/5 506 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 13  EUR
  • Babysitting on request
  • Manual temperature control
  • TOULOUSE BLAGNAC
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Hairdressing salon
  • Porter

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:30/24:00
    • Opening hours : Week-end 6:30/24:00

Business services

  • 16 meeting room(s)
  • Congress center
  • Business centre
    • Business center with support staff
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Our rooms

Make your stay in Toulouse even better by choosing the calm of the Mercure Toulouse Centre Compans hotel. Take advantage of our rooms overlooking the Compans Caffarelli park or the hotel's interior glass roof.The 134 rooms and 2 suites provide an ideal setting for work or relaxation and will meet all your needs. For your comfort, we also offer connecting rooms and family rooms that can accommodate up to 3 people.

  • 136 rooms
  • 136 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 28 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Direct dial telephone
    • RJ 45 outlet
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 2,663 reviews

Our guest reviews for Mercure Toulouse Centre Compans hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 506 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Benjamin Business - 14/03/2019 AccorHotels certified review
« Good business trip »

The experience was goood, I stayed for 1 night. The breakfast was very good, really !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Benjamin G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Carlos Business - 05/03/2019 AccorHotels certified review
« Comoda »

Agradable

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Carlos M., Le agradecemos enormemente sus comentarios en relación a su estancia en Hôtel Mercure Toulouse Centre Compans. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Lionel Bouchand Directeur Général

C. Solo - 03/03/2019 AccorHotels certified review

Super

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur C., Je vous remercie d'avoir pris le temps de partager votre ressenti à propos de mon établissement. Je suis ravi que vous ayez apprécié votre séjour et j’espère vous accueillir à nouveau lors de votre prochaine visite à Toulouse. Veuillez agréer, Monsieur C., mes sentiments les meilleurs. Lionel Bouchand Directeur Général

Lorenzo Business - 26/02/2019 AccorHotels certified review
« Good overnight »

I appreciated the stay, welcome is professional and kind, I felt special care for guests

Our hotel has responded to the review
Our hotel has responded to the review

Dear lorenzo c., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will shared your comment with Amandine, our receptionnist who left you the welcome message. It is our priority to take into account customer's feedback as they are the best way to improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Ling C. S. Solo - 24/02/2019 AccorHotels certified review
« Excellent Service provided »

The stay at Hôtel Mercure Toulouse Centre Compans was above my expectation, even I am not a French speaking customer. The staffs at the hotel is more friendly and more professional than the ibis style London Heathrow Airport I stayed on the 11th Feb 2018. I wish to praise the waiter at the restaurant when I stayed in for the dinner. As a non french speaking person, Damien (If I remembered the name correctly), explain the menu to me in English and the professionalism of servicing my foods is second to none. The Room itself is massive and nice view of the Japanese Garden.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ling Chung S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team and with Damien. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Alain Business - 22/02/2019 AccorHotels certified review
« Very nice. »

I was here to organise a seminar for my company and customers. We hired a meeting room, which was very well installed and prepared. Hotel staff was very pleasant and helpful. Concerning the sleeping room everything was OK. We add a nice surprise with a welcome crepe at the desk. I went to diner downtown with suppliers and hotel location is nice, I could do everything by foot. Global appreciation is very high.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alain R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Evanescente V. Friends - 16/02/2019 AccorHotels certified review
« Top »

Je reviendrai

Our hotel has responded to the review
Our hotel has responded to the review

Madame G., Je vous remercie d'avoir pris le temps de partager votre ressenti à propos de mon établissement. Je suis ravi que vous ayez apprécié votre séjour et j’espère vous accueillir à nouveau lors de votre prochaine visite à Toulouse. Veuillez agréer, Madame G., mes sentiments les meilleurs. Lionel Bouchand Directeur Général

Drew S. Business - 16/02/2019 AccorHotels certified review
« Extremely helpful staff, excellent breakfast, and nice room. »

This was at least my fourth time staying here. All others were perfectly fine, but this visit ensures I'll only stay here in the future. I really like the location. It's conveniently located near multiple food locations, the Carrefour market next door is great, and the convenient overnight parking is very helpful. The staff were excellent. I only recall one name, and that is because he went beyond normal expectations multiple times. Cedric (not sure I spelled it correctly) was the best hotel manager / desk clerk I've ever interacted with, and I've done quite a bit of travel. Good job Mercure!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Drew D S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team and specially our new reception apprentice, Cedric. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Rdg Business - 10/02/2019 AccorHotels certified review
« Mixed feelings »

The negative side: The Hotel definitely needs to be refurbished, I have been there many years ago and it is basically the same just older. The carper, the furniture, the bathroom are obsolete and the price is not aligned with the offer. The positive side: the hotel location is perfect for the congress center where I had to go. The room service after 23:30 PM was appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Riccardo D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Compans. I am happy you enjoyed our hotel location, however I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am taking the chance by this mail to tell you that the hotel will be entirely renovated by 2020 ! I We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lionel Bouchand Directeur Général

Family - 14/01/2019 TripAdvisor review
« Very friendely people »

Hotel with very good accommodation and helpful staff. The location does not have restaurants and the tourist center is a little distant. The hotel restaurant has few options, but the waiter served us very well and even set up a special dish for us.

Bob Solo - 22/12/2018 AccorHotels certified review
« Dusappointing »

Stayed in a lot of mecure hotels and a silver member however this is the worst I’ve stayed in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuart H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Compans. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Kindly accept the full compensation of your stay in the form of a credit refund of 2000 points, which will be issued to your Le Club Accorhotels fidelity card. Also, I am taking the opportunity to tell you that we are currently working on a reniovation project which will be starting in 2019 ! So, we are looking forward to welcoming you again at Mercure so you could enjoy our renovated rooms. Sincerely, Lionel Bouchand Directeur Général

Deb M. Couples - 19/12/2018 AccorHotels certified review
« Weekend visit for the rugby »

Lovely hotel, clean and tidy and all the staff were so helpful and welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deborah M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

T. Y. Business - 17/12/2018 AccorHotels certified review
« Worth a stay at the hotel »

Nice and adequate for business traveller like myself.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yen Kheng T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Mark W. Business - 17/12/2018 AccorHotels certified review
« OK »

The room I was given seemed to be near some air handling equipment and so I had to wear ear plugs to get to sleep. Not what I expected when I asked for a quiet room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Compans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore a credit of 2000 will be issued to your Le Club AccorHotels fidelity card. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lionel Bouchand Directeur Général

Miguel Business - 14/12/2018 AccorHotels certified review
« Nice hotel, but problem with room temperature »

The staff was fantastic. The hotel is beautiful, and the breakfast was delicious. However, I had a problem in my room with the temperature. The regulator didn't seem to work fine, and no matter which temperature I selected, it seemed to release cold air into the room. Room 505. Also, there was a strange smell like gas in the shower when I selected hot water.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miguel F., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Compans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lionel Bouchand Directeur Général

Ghassan H. Business - 06/12/2018 AccorHotels certified review
« It was great »

Everything was great from location, staff to service and food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ghassan H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Anonymous Business - 06/12/2018 AccorHotels certified review
« Easy, fast, friendly »

The Mercure staff met me with a warm smile and a lot of energy. They were very attentive to every detail of my comfort (asking me if the floor and direction of my room was ok, for example, is an important detail.)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Annee B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Rory E. Families - 02/12/2018 AccorHotels certified review
« The service was excellent. The hotel was satisfactory. »

The service was excellent all staff were extremely polite and helpful. The hotel was set in s good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rory E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Totti Business - 30/11/2018 AccorHotels certified review
« A basic hotel experience »

The reception was nice and the staff welcoming. The room was a little worn and dated, but did it's job. Having a separate toilet and shower was a bit odd in a room that small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Totti P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Compans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Anonymous Business - 30/11/2018 AccorHotels certified review
« Fine for sleep, not fine for dinner »

I’ve stayed one night. The room was very good, but I had dinner in the restaurant and it was not tasty but the price is similar to the restaurants in the area. I took a magret de canard but it had no taste at all. On top of that, I’ve ordered a cod pie, which I didn’t like at all, it was inmerse in a liquid without any added value. All the foos looked pretty nice, but the taste qas not good at all; specially for a restaurante in Toulouse, where the french cuisine is very nice, soecially the magret de canard

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlos B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Compans. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. Kindly accept the compensation of 1000 points on your Le Club AccorHotels fidelity card for the meal. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Lionel Bouchand Directeur Général

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