Mercure Hotel Potsdam City 4 stars

TripAdvisor rating 4.0/5 788 reviews
Mercure Hotel Potsdam City
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Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Pets allowed 10.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Hairdressing salon
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Other sports activities
Business services
  • 20 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Hotel Potsdam City

Lange Bruecke
14467
potsdam
germany

Tel: +49331272424

Fax: (+49)331/272233

Contact email

Check-in from 15h00

Check out up to 12h00

  • S7 BERLIN :   S7 BERLIN POTSDAM ZENTRUM/HBF

  • TRAM 92 :   92 AM ALTEN MARKT

  • TRAM 93 :   93 AM ALTEN MARKT

  • TRAM 98 :   98 AM ALTEN MARKT

  • By plane

    BERLIN SCHOENEFELD At 40km / 25 miles

  • By plane

    BERLIN TEGEL At 35km / 21.75 miles

  • By plane

    TEMPELHOF At 35km / 21.75 miles

  • By boat

    CAPUTH At 10km / 6.25 miles

  • By car

    MICHENDORF At 10km / 6.21 miles

  • By car

    POTSDAM BABELSBERG At 2km / 1.25 miles

  • By train

    POTSDAM HAUPTBAHNHOF At 0.5km / 0.31 miles

GPS :52.394157, 13.059694

Our accommodations

At our 4-star Mercure Hotel Potsdam City, you can choose from Standard or Privilege Rooms or Junior Suites. All 210 rooms and suites are air conditioned and have WIFI. We look forward to welcoming you and your children: One child under the age of 12 can stay in your room free of charge. Your pet is also welcome to stay (surcharge of EUR 10/night). Take advantage of our leisure service: You can book boat trips and hire bikes at reception.

Standard Room with double bed

  • Max. number of persons: x2
  • Area: From 15
  • Views: Park view, Harbour view, City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone(...)

Privilege Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 15
  • Views: Harbour view, Lake side, Historic side view, Panorama view, Park view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with double bed and single bed

  • Max. number of persons: x3
  • Area: From 17
  • Views: Harbour view, City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone(...)

Comfort Room

  • Max. number of persons: x2
  • Area: From 16
  • Views: Historic side view, Panorama view, Park view, Harbour view, Lake side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone(...)

Junior Suite with Double bed

  • Max. number of persons: x4
  • Area: From 33
  • Views: City side, Harbour view, Park view, Historic side view, Lake side, Panorama view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

SUITE

  • Max. number of persons: x4
  • Area: From 54
  • Views: Harbour view, City side, Panorama view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

OSCAR

Type of cuisine: International

Culinary delights await you every day at our restaurant "Oscar" between 6am and 10.30pm. Regional specialties and international dishes are on the menu, and we're happy to serve you on our terrace.

Lunch

11:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CINEBAR

Photo non contractuelle / Strictly non binding

Open from 5pm to 1am, our "Cinebar" is a cozy place to meet in the evening. Enjoy a freshly pulled beer or a glass of wine and complement it with some tasty snacks.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 20

  • Maximum size: 200 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 105 people

Find out more
Mercure Hotel Potsdam City Meeting Room

Our guest reviews for
Mercure Hotel Potsdam City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

1,066 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

788 reviews

Comfortable and Convenient

Customer review rating 4.1/5

Anonymous Business - 01/05/2019 AccorHotels certified review

Really nice breakfast service.

Fantastic weekend

TripAdvisor rating 4.0/5

NorthStar50959248529 Family - 17/04/2019 TripAdvisor review

Hotel as usually nice with delicious breakfast. Near to the beautiful old town. Close to train station. We spent very nice weekend in the city a specially Sansucci Park. Likely we were in the time of Tulipan Weekend .

Beautifully location

TripAdvisor rating 4.0/5

orcc60 Business - 12/03/2019 TripAdvisor review

Very nice staff, quick check-in. We had dinner at the hotel restaurant. Not so many different dishes but they are at reasonable price and served quickly Well served breakfast buffet. Only issue was the insufficient sound insulation in the bedroom.

Well-functioning city break

TripAdvisor rating 4.0/5

ari146 Couples - 13/02/2019 TripAdvisor review

Mercure Potsdam City is well located between main railway station and the city centre. The hotel tower offers nice views from most rooms. Breakfast buffet is sumptuous. Hotel staff is attentive and has a good "can-do" attitude which makes you feel as a guest rather than "just" a client. Room was clean and pleasant with a raliable wifi. All in all this was a nice and relaxing experience in every aspect.

Very nice hotel and room with a view

TripAdvisor rating 4.0/5

Guide34499511937 Business - 10/02/2019 TripAdvisor review

This hotel is at a very short distance to Hauptbahnhof Potsdam (only 5 minutes walking). Tremendous view from my hotelroom at the 16th floor. Also very quiet and no typical 'city noise' during the night. The breakfast was very good: lots of fresh food and great choice. Wifi of very good quality.

Wonderfull !

TripAdvisor rating 4.0/5

236sophie Friends getaway - 05/11/2018 TripAdvisor review

A perfect 4 nights stay in junior suite with our 8 years old son. At thé 16th floor, fabulous view over Potsdam ! The staff is very professional. Generois breakfast for every taste. I sûre recommend it and go back on any occasion.

Good Hotel for visiting Berlin

TripAdvisor rating 4.0/5

Alan W Solo travel - 27/09/2018 TripAdvisor review

This was the third time I have stayed at this hotel whilst I visit the Innotrans railway trade exhibition, and I think it was the best. The WiFi which I complained about when I stayed in 2016 is now greatly improved. The refurbishment has been done well, particularly the restaurant where Mercure have had the sense to leave décor as was, whilst renewing seating fabrics and carpets.

Enjoyable Stay

TripAdvisor rating 4.0/5

stevekitchen001 Solo travel - 15/06/2018 TripAdvisor review

Some aspects of the room were a little disappointing with the shower not fully & correctly working together with failed light bulbs that had not been replaced. Overall however the hotel was comfortable and efficient

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. Sincerely Hotel manager

Avoid room 1509

TripAdvisor rating 4.0/5

trek11739 Couples - 28/05/2018 TripAdvisor review

On the positive side: staff were professional and the bed was comfortable but room 1509 (a suite) is about 30 years overdue a revamp The furniture in the lounge area is very uncomfortable and outdated. There is no lighting in the lounge area further emphasising the lack of utility of this space. There weren't even bedside tables which would be so easy to provide. Car parking was limited. Entry to the hotel parking was poorly signed. I understand that much of the hotel has been refurbished but room 1509 was a total disappointment to me. Book this room only if you want a trip down memory lane to the 60's.

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. Sincerely Hotel manager

Herr

Customer review rating 4.1/5

Schmidt Business - 25/05/2018 AccorHotels certified review

Top

Dear Mr. Schmidt, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Disappointed about the changed rooms

TripAdvisor rating 4.0/5

Frank_Frambach Business - 21/05/2018 TripAdvisor review

Visited this hotel on a business trip. I had stayed here many times before. The hotel has undergone renovation of the rooms, but this resulted in the rooms no longer offering a fridge. The fact that I always had a fridge in the room and now all of sudden didn't anymore was unsatisfactory. I contacted reception and all they said is that I should book a more expensive room, but that was never the case before. To me this means a downgrade in service. Contacting the manager did not help either. If this is the service I may expect, it was my last stay at this hotel

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. Sincerely Hotel manager

Nice, pleasure stay in the centre of Potsdam!

TripAdvisor rating 4.0/5

Ukasz D Couples - 22/12/2017 TripAdvisor review

It was a great stay at Mercure Hotel Potsdam City. We were invited by a great guy at the reception desk who explained everything in perfect English and even advised us about "2 for 1 breakfast offer". He also told us all we needed about Christmas Market and gave us a map of Potsdam. We had a nice room at 13th floor, really quite. Just 2 things from my experience: 1. Use the parking at the back of the hotel if you stay longer (cheaper than the hotel's one, 7€ vs 12€ for 1 day). 2. The bathroom is pretty small (toilet and shower together, sink at the other side of the door - quite uncomfortable solution when you need a moment of privacy).

Efficient

TripAdvisor rating 4.0/5

marchF4677BQ Business - 25/11/2017 TripAdvisor review

The hotel is well located (nice view from the top floors) The employees are really careful and listen to you. The room was clean and the hotel was quiet despite the number of occupied rooms Huge choice for the breakfast Definetly the next time I go to Potsdam, I return to this hotel

Good Hotel

TripAdvisor rating 4.0/5

Rohit K Business - 09/09/2017 TripAdvisor review

Good Hotel, Amazing Staff. Very Helpful, Excellent Location, Good Hospitality. Easy to commute to any place, though in city end, but still local transport accessible. Good Food. Good Rooms and big size.

Central hotel with clean, well-equipped rooms.

Customer review rating 4.1/5

Anonymous Friends - 28/06/2017 AccorHotels certified review

It was good. The location was good. We had half-board though, and would have liked a couple of options for dinner. One member of the breakfast staff was quite unpleasant, which rather marred our stay. We accidentally sat in the wrong place (we hadn't been told anything about where to sit on arrival, just told to go ahead and find a table) and she was quite cross and very rude.

very convenient, very clean

Customer review rating 4.1/5

Meng Z. Business - 12/06/2017 AccorHotels certified review

The outside is too bright, and the curtain is too thin. The aircondition is a little noisy.

Promised so much Failed to deliver

TripAdvisor rating 4.0/5

Elizabeth W Couples - 06/06/2017 TripAdvisor review

Having booked a Privilage room I has been looking forward to four wonderful days in Potsdam. Unfortunately the hotel did not live up to expectations. First impressions did not bode well, the area outside reception was packed with cars everywhere due to very limited space We were advised to use an underground parkhouse 250 mtrs along the road, this we did once our baggage was unloaded. The Privilage room I had expected to be at least of a reasonable size. Its was small to say the least. Housekeeping had closed the curtains. but turned the airconditioning off, It was plus 30c outside and the sun was right in the room, it was like a sauna. During our stay I asked for the coffee maker to be cleaned as there was a brown residue in the water container, this was never done! During our four nights stay we only ever received one newspaper, we had to request the promised water which should have been replenished daily. Toiletries were not always replaced. The food was good, especially the buffet evening. The location was perfect for visiting Berlin. We had a lovely trip on the water.

Perfect accomodation

Customer review rating 4.1/5

Waldemar N. Couples - 15/05/2017 AccorHotels certified review

ideally located this hotel rendered an attractive localisation and a very pleasing service for our short term visit to Potsdam. Very recommendable.

Need better internet!

TripAdvisor rating 4.0/5

T4318ZIcarolf Business - 26/04/2017 TripAdvisor review

This hotel is conveniently located, but the wireless is totally inadequate. It is extremely slow and does not support VPN connections. Mercure Hotel Potsdam could improve this and immediately improve their customer satisfaction.

Great location

TripAdvisor rating 4.0/5

Michelle S Friends getaway - 14/12/2016 TripAdvisor review

Great location in between the main centre and the shopping mall and river. Nice bar, lovely rooms. However, we were only told when we arrived that we would have a function going on in the room above us for a party that night. So we had to put up with music until late then early morning cleaning. We could have been on another floor I am sure.

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