Hotel - Pullman Dresden Newa
Pullman Hotel Pullman Hotel

Pullman Dresden Newa Hotel

4.0/5 1,705 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • pets allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Air conditionning with individual remote
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Boutiques/shopping  (Nearby)
    • Cash machine (Nearby)
    • Currency exchange
    • Gift shop/newspaper shop
    • Hairdressing salon

Leisure and activities

  • Fitness centre  (Nearby)
  • Well-being
    • Hammam
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Indoor tennis court  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bike rack facilities
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:01-24:00
    • Opening hours : Week-end 00:01-24:00

Business services

  • 14 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 319 rooms
  • 100% non-smoking hotel
    • Emergency exit map
    • Automatic air control
    • Radio in room
    • Remote control TV
    • Automatic temperature control
    • Air conditionning with individual remote
    • High speed transmission line
    • Shower
    • Toilets
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 228 reviews

Our guest reviews for Pullman Dresden Newa

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,705 reviews
Couples - 10/12/2018 TripAdvisor review
« Great hotel, some points need attention »

Pullman Newa Dresden is a totally refurbished structure in a part of the city that was rebuilt as a modern style shopping street after the war. The surroundings lack the atmosphere of the nearby old city but the location is practical, very close to the main railway station with a direct train to the airport. The hotel definitely has a lot to offer, rooms are modern and light with windows from top to floor, the all glass shower is very well placed centrally, the room becomes really spacious for that reason and it's a pleasure to use it as well. City views on the higher floors looking north are impressive. There are some points that do need attention though. For example, the Wifi was out of order during our stay of 3 nights. Such things may happen but we were surprised to find out, when we asked a few times, that this was not considered any serious problem at all and the personnel was not aware of the time it would be functioning again. Next, one day the breakfast buffet was totally overcrowded, in a way that there were queues of 20 or 30 persons and no chances of finding a table at all. We actually had never seen this before anywhere but this was also considered a minor nuisance apparently. As breakfast was included and paid for, you don't have a choice. The hotel received some large parties, likely with fixed breakfast times but such issues should be prevented by more careful planning and organisation. Finally, the hotel bar receives quite a of lot visitors from outside, as in this area there are not many such facilities. Therefore, there was hardly any space left, among these noisy people, for hotel guests searching for a drink. Our impression was that such flaws can be managed but in particular that a rather careless attitude towards such issues should be prevented, as nobody appeared bothered when we brought up these points.

Business - 02/12/2018 TripAdvisor review
« Hospitality »

Felt welcome although they didn't pay much attention to my frequent stay level. Room was on Preferred floor, small, but convenient. Service at bar was OK, breakfast was rich.Checkout was slow, due to a full hotel and a tampering software...

Business - 08/10/2018 TripAdvisor review
« No way 4 star service »

We have booked on the same day early in the morning a double room via accors website. Once we arrived, the first room we got, was on the 6th floor. A 140 cm bed with only ONE pillow and a small blanked - not even covering the whole bed. Called the front desk to get a 2nd pillow but went there after 20 minutes waiting. Once they agreed this is a SGL room, we got an another room on the 6th floor. What happened later almost led me to leave the hotel immediately - the room was already assing to other guest. Once we entered there was a couple on the bed watching TV (luckily just watching the TV). After almost a 1 hour we spent pendling between different rooms, we got our 4th room, which was finally a DBL with no other guests in. The room itself is quite small, but okey. I personally liked the big windows and the glass shower right next to the bed. Matraceses are thin, soft and old. Pillows and blankets a low quality. Front desk unprofessional, but the reservation department was able to even TOP it. A very rude woman I called for a parking reservation, once I was 10 minutes driving from the hotel, I wanted to be connected to the front desk to check if a lot is available, or if we shall park at some public garage. In a rude way she just relied no reservations few times, without even trying to be helpful, later hang up. Such a manner I have never seen while traveling. A point to the location and breakfast. No way to compare with MGallery INK in Amsterdam, where I stayed recently and which "should" be the same range as pullman - sorry but very, very far away.

Solo travel - 08/10/2018 TripAdvisor review
« Easy to find »

This place is extremely easy to find as it is only a short walk from the main train station and is visible from a distance around. The hotel is located about a 10-15 walk via a pedestrian mall to the old town.The room was comfortable and while having the shower in the middle of the room was a little unique (and might be awkward if sharing with someone you don't know well) it was a good sized shower with good water pressure.Breakfast had a good selection, although it always seemed to be busy.Would stay again.

Couples - 22/09/2018 TripAdvisor review
« Good location, nice small room with nice view »

Location of the hotel is very close to railway station and convenient for both site seeing and shopping. Small room with great view. Breakfast were ok and dinner had was nice. We thank Jan K. and restaurant staffs were most pleasant and nice after we traveled through Progue, Dresden,Vienna and Munich. Safe in room was broken and can not get solved during our 4 days stay.

Our hotel has responded to the review
Our hotel has responded to the review

We would like to kindly thank you for submitting your impressions of your stay in our hotel. We remain grateful for every opinion that helps us to improve our work.

Couples - 22/08/2018 TripAdvisor review
« Reasonable for our needs »

This hotel is very close to transport connections which was important for us as independent travellers. It is in walking distance for tourist attractions & old town. The hotel reception area is somewhat impersonal both in position but also attitude of staff which made it very “business like” rather than friendly, warm & welcoming. The breakfast if included in the price is wonderful but if not there are great & cheaper cafes very close by. The hotel was clean & met our needs well.

Our hotel has responded to the review
Our hotel has responded to the review

We are much obliged to your good rating about your stay. We are glad you appreciated our unique location in the very city center of Dresden.

PhPer69 Business - 17/08/2018 TripAdvisor review
« Supposed to be luxus.. »

Disappointed... The room was ok, impressive to have a hower with view on the rest of the room, but please, a shower, with no massage function, and for a four-sztars hotel no bath instead of it... Some cheap details, just ok

Our hotel has responded to the review
Our hotel has responded to the review

We would like to kindly thank you for submitting your impressions of your stay in our hotel. We regret that you'd find the functions of our shower insufficient. A massage option for a shower isn't a requirement for being a 4 stars hotel. We don't participate to the national stars rating for Hotels, however we do meet the first class requirements.

Couples - 07/08/2018 TripAdvisor review
« A convenient, good quality, friendly place to stay »

Our evening arrival in Dresden was unexpectedly delayed by two-and-a-half hours. When I called the hotel the receptionist reassured me that this would not cause a problem, our room of choice would still be available. At the reception desk, we had some difficulty checking in because a credit card reader was malfunctioning. Again a friendly attitude from the staff helped; the replacement machine worked fine. We were given a street map and brochure describing what Dresden had to offer, which proved very useful. For rail travellers, the hotel is ideally located, close to the Hauptbahnhof. You can see it ahead of you on the pedestrianised Prager Straße as you come out of the station. From the hotel it is an easy ten minute walk down this modern street into the central part of the city where most attractions are, including a large variety of eating places. There are attractive cafés for breakfast very close to the hotel (we didn't have breakfast at the hotel itself). Our room was spacious, clean, quiet and comfortable with up-to-date furnishings and bathroom fittings and a window we could open at night (good!), and the whole hotel is well air-conditioned, which we appreciated in the very hot weather during our stay. The larger than life picture of a woman's face over our bed was off-putting, but at least this wasn't the first thing we saw when we woke up in the mornings. One thing I'd like to have seen in a hotel of this quality was a pool or jacuzzi, rather than the advertised massage facilities and sauna. We slept well, although the pillows (only one for each person) were too soft for our liking; extra pillows would have been provided had we asked, but it would have been nice to find some spare ones in the closet. The room keys were rather awkward to use and carry around. Wifi access (no fee) was easy and reliable throughout our two night stay.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, we would like to kindly thank you for submitting your impressions of your stay in our hotel. We are happy that a lot of things could satisfy you during your stay.

Roey K Business - 07/08/2018 TripAdvisor review
« Avarage low level 4-5 stars hotel »

the position is in the city center. Hotel crew was really friendly and professional. Parking - there is not enough available parking slots to park the car before the check-in process. parking area is not so close and you will have to drive around the block and walk back to the hotel. right next to the hotel there is the option to park on the street - price 6 € per 24h. the hotel will charge you 21 € per night. Room - was quite small and dirty, I found all over hair from the previous guest. Gym - a small room equiped with some cardio machines. you can skip it and go to the Fitness first informt of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, we would like to kindly thank you for submitting your impressions of your stay in our hotel. We remain grateful for every opinion that helps us to improve our work. We rent the parking space from another company so we just can not offer the same prices for parking like the street on the other side. We are very sorry that you were unhappy with the room and hope that we could solve all problems during your stay.

Couples - 06/08/2018 TripAdvisor review
« Great stay »

The Pullman Dresden is walking distance from the train station and local attractions. Shopping and restaurants are right at your door step. Friendly and helpful staff. Nice room with great view towards the old town.

Our hotel has responded to the review
Our hotel has responded to the review

We would like to kindly thank you for submitting your impressions of your stay in our hotel.

Couples - 03/08/2018 TripAdvisor review
« A goo hotel with great after service »

We stayed overnight during our trip trough Germany. The stay itself was ok, but one colleague of the front office desk made it exemplary! I had forgotten something in my room that I needed back as fast as possible. However, as we were traveling by bike and already 70km from Dresden when I found out that we were missing something, it was not just so simple as to go back and fetch it. After calling in, one member of the Pullman front office team went to personally check my room, found the item and arranged shipping to another hotel further on our trip. He helped to make up my mistake in the best way possible!

Our hotel has responded to the review
Our hotel has responded to the review

Hello, we would like to kindly thank you for submitting your impressions of your stay in our hotel. We are happy that we could help you with your lost item.

Family - 29/07/2018 TripAdvisor review
« very good hotel at the heart of a large shopping area »

The hotel staff was friendly and helpful, the rooms are nice and clean, the arrangement with the shower in the 'middle' of the room is unusual but interesting, breakfast was rich and tasty, the location is great!! walking distance from the train station and from all the lovey shops and restaurants, which was the purpose of our visit. It is also very close to the old city. We will come back

Our hotel has responded to the review
Our hotel has responded to the review

Hello, we would like to kindly thank you for submitting your impressions of your stay in our hotel. We look forward to welcoming you as our guest next time you are in Dresden.

Family - 21/07/2018 TripAdvisor review
« Soso »

Close from central station No complimentary water for classic room I booked including breakfast, but the staff at the restaurant told me that it didn't include breakfast. I went to desk and showed my reservation mail. I thought that it was fixed after that. However, when I checked out, staff told me that I have to pay for breakfast because it was not included. I showed my reservation mail again and I had to wait more than 10 minutes for staff to check it again.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, we would like to kindly thank you for submitting your impressions of your stay in our hotel. We remain grateful for every opinion that helps us to improve our work and are sorry that there were negative circumstances with the booking of our breakfast.

Couples - 04/07/2018 TripAdvisor review
« a wonderful hotel at a wonderful location »

The hotel pullmann has just raised the bar! Its a wonderful hotel and also located very near to the dresden central train station. It also has wonderful view on boths sides! The service, cleanliness and breakfast -all are awesome! The rooms are very well designed. Just for some 100%+ perfection - a separate low-intensity light for the toilet and dark covers on the four corners of the glass window -are necessary for a deep sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, we would like to kindly thank you for submitting your impressions of your stay in our hotel. We are happy, that you were satisfied with the view, our service, the cleanliness and the breakfast. We hope to see you back in Dresden.

PA_Traveler5113 Couples - 14/05/2018 TripAdvisor review
« Great stay »

Wonderful place to stay, great room size and ammeties , staff clean rooms ,comfortable beds ,great shower we would stay here again and definitely recommend to friends and family . Only issue is parking rates but I know that is everywhere in Europe

Our hotel has responded to the review
Our hotel has responded to the review

Hello, we would like to kindly thank you for submitting your impressions of your stay in our hotel. We remain grateful for every opinion that helps us to improve our work. We rent the parking space so we can not change the pricing. We are glad that we have some other possibilities for parking with better prices near the hotel.

Pierre G Solo travel - 06/05/2018 TripAdvisor review
« Discovering Dresden »

First time in Dresden.The hotel is near the train station but is very quiet. Within walking distance of main attractions. Convenient shopping nearby. Excellent cuisine. Friendly and helpful staff. If I visit Dresden again, I will stay at this hotel. Pierre

Our hotel has responded to the review
Our hotel has responded to the review

Hello, we would like to kindly thank you for submitting your impressions of your stay in our hotel. We are looking forward to seeing you again.

Couples - 08/02/2018 TripAdvisor review
« Dresden Hollydays »

The hôtel is well located but is not at Pullman quality level and not évent at 4 stars. Rooms are very small and there event no roof for à water gratiné machine and can take a cofee. Wifi is very poor: troughput is voluntarily kept low to force you to pay à premium pass.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, we would like to kindly thank you for submitting your impressions of your stay in our hotel. We remain grateful for every opinion that helps us to improve our work. We would also like to offer bigger rooms but this is not possible in our building. Our rooms meet the german 4-star standard. Maybe for the next time you ask us for one of our Junior Suites. They have double the size, free beverages in the minibar and a coffee machine. We also changed our wifi provider a few weeks ago - you can now use the internet with up to 1 Gbit/s free. Best regards

Family - 16/01/2018 TripAdvisor review
« Luxury with the scent of DDR »

The hotel is very well situated and has some atmosphere. The staff is a bit unfriendly however and in the room you shouldn’t expect even single bottle of water. All the building seems elegant but in the DDR fashion. Very good and diverse breakfast menu.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, we would like to kindly thank you for submitting your impressions of your stay in our hotel. We remain grateful for every opinion that helps us to improve our work. You are correct, the hotel was built in the 70s but it was renovated a few years and has now nothing that can be compared to "DDR fashion". We would feel honoured if you could recommend us. We look forward to welcoming you as our guest next time you are in Dresden.

Couples - 06/01/2018 TripAdvisor review
« Great hotel. Convenient location »

The Pullman Hotel, Dresden is an excellent place to stay. The rooms are spacious and comfortable with stunning views of Dresden from the upper floors. The shower and toilet were very quirky with only an opaque glass partition separating them from the rest of the room. There is, however, a modesty curtain for those who might worry about such things. Check in and check out were both efficient and speedy despite me having messed up my original booking. All round an excellent place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, we would like to kindly thank you for submitting your impressions of your stay in our hotel. We remain grateful for every opinion that helps us to improve our work. Best regards

John H. Couples - 25/10/2017 AccorHotels certified review
« Comfortable stay, but now tea or coffee facilities with the basic room. »

hard to keep connection and very slow

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon, we are glad about the appreciation of your stay at our hotel. Beautifully that you have liked your stay and that you also convince other readers of the hotel appreciations as our product with your best “censorship” for our top position in the middle of the city. So we see that we are on a good way to satisfy our guests everywhere. The fact that you lacked a coffee and tea station in the room, we regret. But this does not belong to the equipment of our Classic rooms. Our hotel disposes of several room categories with equipments different in each case. Superior room have, for example, a refrigerator which our guests from the assortment of the Market Places can completely fill by their wishes, Deluxe rooms and junior suites dispose of a filled and free minibar. As well it behaves with a bottle of water, a bathrobe in the room, the best view about the roofs of Dresden up to church “Frauenkirche”, several pillows for the choice, free Highspeed Internet, a newspaper, additional amenities, a VIP Treatment … Please ask us with the next time aimed after the room category most interesting for you. The free Internet access in our house is laid out for a range of 512 kbit/s and at the whole hotel temporally for an unlimited period free of charge. But is in times in which a lot of hotel guests communicate at the same moment in the Internet to count occasionally also at lower speeds. But for higher claims we also place at disposal at any time a High Speed for access with up to 100 Mbit / s, these then, however, against a surcharge. Also if it comforts you afterwards a little: at present we negotiate with our offerer TheCloud essentially more positive conditions including the speed (up to 3 GB/s) for our Internet as up to now, are bound, unfortunately, this year up to the conclusion of a new contract still in current. Many thanks if you recommend us in your circle of acquaintances. And, please, come if you are again once in Dresden, again to us - also we are glad about satisfied guests. Sincerely yours - Reinhard Herrmann | Public relations and marketing manager Pullman Dresden Newa

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