Hotel - Mercure Tours Nord Hotel
Mercure Hotel Mercure Hotel

Mercure Tours Nord Hotel

4.0/5 649 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 8  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00/19:00-22:00
    • Opening hours : Week-end 12:00-14:00/19:00-22:00

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Take time to relax in our spacious rooms designed for business trips and family holidays.

  • 93 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 40 family rooms
  • 6 connecting rooms
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.5/5 AccorHotels Rating 1,780 reviews

Our guest reviews for Mercure Tours Nord Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 649 reviews
Chris J. Couples - 05/07/2018 AccorHotels certified review
« A mixed bag... »

Hotel was reasonably nicely appointed but gave impression of being a little disorganised. Waited a long time on arrival at reception and ignored by bar staff in vicinity until we asked them where receptionist was. They called out and someone then came out of office at back. Dinner in restaurant in evening was a bit shambolic. Starters and main courses ordered but then told not available so had to order alternatives. One of us ordered fish for a main course and got kidneys... Some of waiting staff diverted into breakfast room to lay tables for following morning so service was very slow. Poor choice of wines available especially as hotel was located in a prime wine region and serving staff could not advise on any availability of local wines. Overall meal a bit pricey for what it was.

Steve Couples - 04/07/2018 AccorHotels certified review
« Let down by service in the restaurant »

Our experience of the hotel was generally good. However, it was spoiled by the service we received in the restaurant in the evening. It was slow, chaotic and we had to ask more than once for things that failed to arrive. If we hadn't been honest, we would have had a free meal, since they failed even to ask for our room number!

Couples - 22/06/2018 TripAdvisor review
« Good overnight stop »

Large comfortable and spotlessly clean bedroom, but unfortunately bottom pillows were very hard and were replaced with the spare pillows. Table d’hote dinner fine. Breakfast was OK but not as good as in other Mercure hotels we’ve stayed in. Staff polite and helpful. Would like non-slip floor in shower, as in some other Mercure hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame, Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 17/06/2018 AccorHotels certified review

Nice clean comfortable though evening meal and breakfast a bit basic - but location very good. Would book again.

Couples - 16/06/2018 TripAdvisor review
« Friendly stopover hotel »

The moment you walk into the lobby you know you have chosen the right hotel for your stopover back to the UK. Friendly helpful check in, lovely quiet 'Privilege'(worth the extra) room. We were given a complementary drink in the bar before dinner, the dinner was in a small dining area where we were served probably one of the best stopover meals ever, by friendly helpful staff. Nothing seemed to be too much trouble. Recommended

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame, Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards

Couples - 05/05/2018 TripAdvisor review
« Egrets stopover hotel »

Great hotel on the main North/South routes in France. Very friendly and welcoming staff. Room was great and very comfortable with king size bed, settee, and good size shower room. Everything was very clean. There was a good choice of food in the restaurant, and the quality was good. Check in/out was very efficient, and value for money was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame, Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ac Couples - 03/05/2018 AccorHotels certified review
« Great hotel for stopover while travelling North or South. »

Very welcoming and room was great, very quiet and comfortable

Robert Families - 30/04/2018 AccorHotels certified review
« In line with expectations »

This is a fine hotel. Not particularly exciting, but there is nothing wrong with it either. The room was clean, and noiseless. The breakfast was fine. We did not dine there. The foldable bed was open and the bed was made, as requested. The staff was very helpful. We asked for extra blankets (which turned out not to be needed after all) and they were brought in promptly.

Anonymous Business - 30/03/2018 AccorHotels certified review

correct service, friendly, nice rooms

Nicholas Business - 26/03/2018 AccorHotels certified review
« Enjoyable »

Friendly service, warm welcome.

Dominique Business - 07/02/2018 AccorHotels certified review
« business trip Tours Nord »

Good hotel in Tours Nord, a bit expensive for the value. The hotel is ageing as we all do. Comfortable room. Hotel in the lobby. very open atmosphere

Family T. Families - 12/01/2018 AccorHotels certified review
« Great restaurant staff noisy rooms »

After a fairly cold welcome from the reception staff we had the pleasure of dining at the hotel restaurant. The food was good and the staff absolutely great! Very caring, paying a lot of attention to our 2 young children, smily and patient. The room was good in size, practical and clean but it was very very noisy! I do not know if it is because we were on the first floor and next to the lift but we spent the night listening to doors slamming and people talking loudly. Breakfast was good.

Nicholas Business - 11/01/2018 AccorHotels certified review
« SERVICE AU TOP »

Service client excellent

Elizabeth S. Couples - 11/01/2018 AccorHotels certified review
« Excellent experience from check in to check out. »

Our overnight stay was very good. The hotel was simple to find, the staff were welcoming, the check in process was easy and friendly, the room comfortable, dining was enjoyable, our sleep was good and breakfast calm and plentiful. Our little Westie was made welcome too.

Travers D. N. Couples - 13/12/2017 AccorHotels certified review
« I spotless, helpful staff. »

Comfortable, good food

Peter M. Couples - 03/12/2017 AccorHotels certified review

very good. Hotel easy to find, staff very welcoming and obliging, very quiet (although it was the beginning of December). Sofabed extremely uncomfortable- can the springs not be masked in some way?

A. Q. Business - 26/10/2017 AccorHotels certified review
« Very bad restaurant experience »

We waited 1hour for a very bad piece of meat at the restaurant. Almost impossible to eat... Lot of noise in the morning. Globally a bad experience, I'm staying here 1 night a week and this last night was very disappointing

John Business - 07/10/2017 AccorHotels certified review
« Good stopover point close to motorway »

A good bed, pleasant staff and half decent food. Price reasonable. Nothing special as a hotel in the middle of nowhere but if you are passing through, the perfect resting point.

Anonymous Couples - 02/10/2017 AccorHotels certified review
« Mr. »

This hotel had all the facilities that we required for a transit stop towards Libourne. It was comfortable and a pleasant stay. The restaurant was particularly good.

Jm Couples - 02/10/2017 AccorHotels certified review
« Very goof »

Very suitable for overnight stopover while traveling

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