Novotel Nantes Centre Gare Hotel 4 stars

TripAdvisor rating 3.5/5 544 reviews
Novotel Nantes Centre Gare
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Hotel extras

  • Part of the convention center and benefitting from two meeting rooms

  • Restaurant and bar with view over the marina

  • Close to Nantes city center and train station

  • Spacious rooms with WiFi

  • Video games area and playground for children

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • NANTES ATLANTIQUE
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units (Nearby)
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Hammam (Nearby)
  • Golf practice facilities (Nearby)
Business services
  • 2 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Nantes Centre Gare

3 rue de Valmy
44000
nantes
france

Tel: +33251820000

Fax: (+33)2/51820740

Contact email

Check-in from 14h00

Check out up to 12h00

  • NANTES :   BUSWAY LIGNE 4 CITE DES CONGRES

  • TRAMWAY :   LIGNE 1 ANNE DE BRETAGNE

  • By plane

    NANTES ATLANTIQUE At 14.6km / 9.07 miles - Shuttle paying

  • By train

    GARE - ACCES SUD At 0.3km / 0.19 miles

  • By train

    GARE SNCF At 0.6km / 0.37 miles

  • By train

    NANTES At 0.5km / 0.31 miles

  • By train

    NANTES . At 0.5km / 0.31 miles

GPS :47.213896, -1.542919

Currently, close to our hotel

Quinzaine Photographique de Nantes

From 13/09/2019 to 13/10/2019

At 191 m

Rock! A Nantes story, exhibition

From 24/02/2018 to 10/11/2019

At 589 m

Estuary, from Nantes to Saint-Nazaire, walk

From 01/01/2019 to 31/12/2019

At 860 m

Les Rendez-vous de l'Erdre

From 26/08/2019 to 01/09/2019

At 1.8 km

Our accommodations

The Hotel Novotel Nantes Centre Cité des Congrès is the ideal base for visiting Nantes & the Loire-Atlantique. See the Castle of the Dukes of Brittany, Beaujoire stadium, Les Machines de L'Ile, or a concert at the Zenith arena or La Cité Events Center. Stay connected with free WIFI. All rooms at the Hotel Novotel Nantes Centre Cité des Congrès have a surface area of 269 sq. ft. (25 m²) and air conditioning. Our Executive Rooms offer a contemporary style, bathrobes, Nespresso coffee and free minibar.

Classic Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: x3
  • Area: From 24
  • Views: City side, Courtyard side, Garden side, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room - 1 double bed and 1 double sofa bed

  • Max. number of persons: x4
  • Area: From 24
  • Views: Garden side, City side, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: x3
  • Area: From 24
  • Views: Courtyard side, City side, River side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room - 1 double bed

  • Max. number of persons: x2
  • Area: From 24
  • Views: River side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite - king-size bed

  • Max. number of persons: x2
  • Area: From 45
  • Views: River side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Eat what you want, when you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar, on the terrace or in your room.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Whether you are attending a business meeting or having a drink with friends, we have created the perfect place to while away the hours. Why not take a few moments to unwind in our cozy and inviting open-plan space...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 45 m²

  • Maximum capacity: 50 people

Find out more
Novotel Nantes Centre Gare Meeting Room

Our guest reviews for
Novotel Nantes Centre Gare

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,679 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

544 reviews

Customer review rating 4.3/5

Monika Business - 14/05/2019 AccorHotels certified review

Nice rooms. Bit outdated bathrooms. Air con not exactly working properly, too cold room.

Great accommodation close to the conference venue and town centre.

Customer review rating 4.3/5

Scott D. Business - 13/05/2019 AccorHotels certified review

Very good! Check in was quick with friendly staff. I do not speak French so I was very appreciative of the fact the the desk staff spoke English. The room in which I stayed had excellent facilities. Apart from a false alarm evacuation of the building, the visit was excellent.

Fine

Customer review rating 4.3/5

Anonymous Couples - 10/05/2019 AccorHotels certified review

No surprises, good or bad.

Dear BIRGER L., Thank you for your comment we are delighted that your stay went well Looking forward to welcoming you soon Sincerely, La Direction

Very central and nice hotel

Customer review rating 4.3/5

Rolf Business - 09/05/2019 AccorHotels certified review

Very central near train station, conference center and old city center. Nice hotel with all you need.

Dear ROLF K., We very much appreciate your comments regarding your stay at the Novotel Nantes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Perfect but prices of breakfast very expensive

Customer review rating 4.3/5

Anna Families - 06/05/2019 AccorHotels certified review

I would give a guest a discount for parking and the breakfast 10 euros not 14

Dear ANNA P., We very much appreciate your comments regarding your stay at the Novotel Nantes Centre Gare. We do not have the possibility to have parking rates for our guests despite our requests. We are sorry if you found the price of breakfast too high but this one is justified by our fresh produce, homemade and diversity. We look forward to welcoming you again Sincerely, La Direction

Very nice welcome and good value for the cost

Customer review rating 4.3/5

Abd Families - 30/04/2019 AccorHotels certified review

Nice team in reception and restaurant. Big rooms with view. I recommend.

Dear ABED ELRAUF, A big thank you for your comment. We are delighted to read that your experience with us was up to your expectations and will be sure to share your warm remarks with our entire team. We would love to welcome you again Sincerely, La Direction

Very convenient location and good food

Customer review rating 4.3/5

Anonymous Business - 29/04/2019 AccorHotels certified review

It was a good experience. Very convenient location.

Dear STINE LOENNERUP B., A big thank you for your comment. We are delighted to read that your experience with us lived up to your expectations. We would love to welcome you again. Sincerely, La Direction

Very comfortable and pleasant stay

Customer review rating 4.3/5

Cw Business - 28/04/2019 AccorHotels certified review

Hotel very convenient for transport links and conference centre. Room was clean and comfortable with nice view of the canal. Very quiet. The only thing I did not like about the room was having the WC separate from the bathroom and hand-washing facilities. The restaurant was very good with an excellent menu de soir option each evening.

Dear CAROL W., We very much appreciate your comments regarding your stay at the Novotel Nantes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Just fine

Customer review rating 4.3/5

Anonymous Business - 27/04/2019 AccorHotels certified review

Acceptable

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, La Direction
Customer review rating 4.3/5

Koen Business - 25/04/2019 AccorHotels certified review

Good stay, professional and friendly staff

Dear KOEN V., We wish to thank you for taking the time to share these warm remarks that we will not fail to share with our entire team. We are delighted to read that your stay was a success and we hope to have the pleasure of welcoming you back to the Novotel Nantes Center Gare! Sincerely, La Direction

The room was uncomfortably hot.

Customer review rating 4.3/5

I. D. P. Couples - 23/04/2019 AccorHotels certified review

We enjoyed the city but not the hotel. it was a very warm weekend but the air conditioning in our room did not work. we reported this and were told that it was switched off. We asked for it to be switched on and the receptionist said she would ask the manager. As the next two night were equally uncomfortable we presume the manager preferred to save money over the comfort of the guests.

Dear P. I., Thank you for taking the time to tell us about your experience at the Novotel Nantes Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The air conditioning is indeed not currently activated because of the still unstable weather. Please note that we have fans available if the room temperature is too hot for you. We hope to welcome you on your next visit to Nantes Sincerely, La Direction

A little tired

Customer review rating 4.3/5

Richard Couples - 15/04/2019 AccorHotels certified review

Fine

Dear RICHARD K., We very much appreciate your comments regarding your stay at the Novotel Nantes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

OK Hotel but could be improved in the catering department.

Customer review rating 4.3/5

Kevin S. Business - 29/03/2019 AccorHotels certified review

Good hotel and excellent people but is let down by the very limited menu. Also, the bar area is VERY uncomfortable if you are wanting to use a laptop.

Dear KEVIN S., We very much appreciate your comments regarding your stay at the Novotel Nantes Centre Gare. We thank you for your compliments on our staff and will send them back to you. Know that we have a space with higher tables can be more convenient to work at the bar area. We are sorry that you have not found enough choice in our breakfast despite the many products we offer. We look forward to welcoming you again Sincerely, La Direction

Gut

Customer review rating 4.3/5

Ch… Business - 24/03/2019 AccorHotels certified review

War gut

Sehr geehrter Herr S. , wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Nantes Centre Gare. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen La Direction

Below expectations

Customer review rating 4.3/5

Anonymous Business - 21/03/2019 AccorHotels certified review

Room was nice and clean, staff polite but: Forgot to tell me that the minibar was included in the price of my room Mentioned I was an Accor member but not told I was due a free drink voucher so had to bring it up later in the day. Lack of a gym is disappointing, and so is having to pay 10€ to use the gym next door. Should really be included in the price for a 180€. But mainly: no ironing board in the room (I would expect to have one in a Novotel) and when I asked for one had to pick it up from reception and carry it back to my room

Dear XAVIER B., Thank you for taking the time to tell us about your experience at the Novotel Nantes Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Direction

ras

Customer review rating 4.3/5

L. Couples - 17/03/2019 AccorHotels certified review

compliments

Monsieur L., Nous vous remercions d'avoir pris le temps de partager votre avis suite à votre séjour au Novotel Nantes Centre Gare et sommes ravis que ce fut une réussite. Nous espérons vous revoir très bientôt! Nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. La direction

Good service, spacious rooms and good position.

Customer review rating 4.3/5

Barbara, R. Families - 24/02/2019 AccorHotels certified review

From arrival to departure the service of the staff was first class - polite, respectful and attentive. The rooms were spacious and well-equipped with plenty of extras - tea/coffee making facilities, toiletries plus robes and slippers. The combination of both attentive staff and position made for a very enjoyable 3-day stay.

Dear BARBARA D., Dear Madam, We sincerely thank you for your comment which makes us very happy. We pass on your compliments regarding the room and the friendliness of the staff to our team. We look forward to welcoming you again soon. Sincerely, La Direction

very comfortable

Customer review rating 4.3/5

Paula W. Couples - 23/02/2019 AccorHotels certified review

Good service, clean quiet room and ideally located for the theatre

Dear Mrs w., We very much appreciate your comments regarding your stay at the Novotel Nantes Centre Gare. We are really glad to read that you had a good time with us and that you enjoyed your room. We hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Feeling as being taken care of

Customer review rating 4.3/5

Alan B. Solo - 20/02/2019 AccorHotels certified review

I always go back to this same hotel wheneve I need to be in Nantes. Some of the employees already know me and are extremely kind and professional to me. But even those who haven’t seen me yet, have treated me in an excellent, prfessional way. Especial thanks to the lady at the reception desk on the morning of my departure (apologies, didn’t get her name) who did all the possible to accomodate my request of late checkout despite all the difficulties for granting me so. It made all the difference to be able to stay a couple more hours in the room and I’m truly thankful for that!

Dear Sir B., It is with great pleasure that we read your comment. We are sincerely pleased that you have had an enjoyable stay. The well-being of our guests is our priority and we are pleased that you have felt welcome as you wish. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

No hot water for two nights in all room

Customer review rating 4.3/5

Verne Solo - 17/02/2019 AccorHotels certified review

This hotel is the perfect location to visit CITE and I stayed several time with enough quality. This time the hot water wasn't available at the bathroom for two nights. According to the reception staff, it occured at all floors, so they said the room change would not solve the problem. So I had water bath several times in mid-Winter. Finally I could refleshed at the shower room in Business Class Lounge at the airport just before returning to home. Although it was a technical issue, the response was disappointing. At the first contact in the first night, the staff advised someone would visit my room in next early morning, and no one came until I asked again. Whenever I asked the situation, I heard "It will be fixed in a few hours" all times. I could understand even it take longer, if the information was accurate. For example, "We are now making the best effort, but the time is unknown at now" was fine for me. When the reception staff was not there for more than ten minutes, I asked to the dinning staff to call, he just said "They will comeback in two minutes" with no action. Another staff were just chatting at the lobby chairs, watching my standing in the front of the reception. Even the buzzer or the bell at the desk will help. Because I love this hotel and Accor Hotels network, and the customers will visit from all over the world, I would like to suggest to manage the customer care with accurate information and timely care. For checking out process, it took a time to take city tax. May I suggest to complete the registration process at check-in and offer the express check-out? Because the hotel have a lot of customer to attend the conferences, it will greatly help both of us upon the check-out time. Thank you very much!

Mr K., The feedback from our customers is extremely important for us, they allow us to always question ourselves, thank you for taking the time to leave this comment. First of all, I apologize personally if your stay was not up to your expectations. We did encounter a hot water problem in the hotel during your stay. These are unfortunately things that happen, and that are beyond the control of the hotel. As soon as we noticed the problem, a technician came on site to repair the cause of the failure. We regret the lack of information broadcast by the reception, which was very involved in the resolution of the problem. The reception did its best, with the cards it had in hand, to manage the situation and the complaints received. Indeed it would have been smarter to say that we didn’t know exactly when the problem will be solved, except that the technician told us it will come back in a few hours so the information was just relayed that way. The reception was overwhelmed by the events, as it was the first time it happened, and we will try to improve our staff skills in dealing with this kind of issues. Once again, we thank you for your comments and hope to regain your trust during your next stay. Looking forward to welcoming you soon, please believe, Sir, in expressing our best feelings. The direction
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