Hotel - Hotel Mercure Wien City
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Mercure Hotel

Hotel Mercure Wien City

Hollandstrasse 3 
1020  VIENNA
AUSTRIA

988 reviews
TripAdvisor Rating Based on 988 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 9  EUR
  • Well-being (Nearby)
    • Jacuzzi (Nearby)
    • Massage (Nearby)
    • Solarium (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 9  EUR
  • Babysitting on request  (Nearby)
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Well-being (Nearby)
    • Jacuzzi (Nearby)
    • Massage (Nearby)
    • Solarium (Nearby)
  • Babysitting on request  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Nearby)
    • Jogging track (Nearby)

Catering

  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30/23:00
    • Opening hours : Week-end 06:30/23:00

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Something to suit every taste. Choose between our comfortable Standard Rooms, modern Superior Rooms and luxuriously appointed Privilege Rooms.

  • 122 rooms
  • 122 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Automatic temperature control
    • Crib on request
    • Direct dial telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 983 reviews

Our guest reviews for Hotel Mercure Wien City

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 988 reviews
AccorHotels certified review
Melissa Couples - 13/08/2017
« Great location »

Very good staff. Excellent location and the room had all the necessities.

AccorHotels certified review
Sullivan V. Couples - 09/08/2017
« Very central »

Absolutely no problem, Mercure standards were met. The hotel is very central (5 min. walk from a metro station).

AccorHotels certified review
Peter P. Couples - 08/08/2017
« Good accomodation, well situated for an enjoyable city break. »

Located within easy walking distance to the city and its many attractions, this hotel offers a good standard of accommodation with polite helpful staff. Secure underground parking (at extra cost) for those driving or a short walk across the Donau kanal bridge for bus and tram services, including airport bus link.

AccorHotels certified review
Anonymous Couples - 05/08/2017

We felt the people at the front desk could have more helpful to us. Some people were not friendly.

AccorHotels certified review
M204310 Families - 02/08/2017
« Great service, excellent location »

I was well satisfied with my stay, everithing was as I expected from a top notch hotel

AccorHotels certified review
Richard Families - 28/07/2017
« Nice and comfort »

staff are really kind and helpful. Feel welcome when arrive. The room design was pretty nice as well

AccorHotels certified review
Lynne Business - 24/07/2017
« Enjoyed my single night stay »

Didn't like the sugar/beer flies. Hotel was clean, checking and out was smooth/fast. Staff were friendly.

AccorHotels certified review
Brian G. Couples - 21/07/2017
« friendly helpful staff good location  »

as above

AccorHotels certified review
Dolly Couples - 19/07/2017
« dolly »

staff very helpful, location brilliant very easy to get around Vienna on buses, trams and trains but particularly on foot. I requested a quiet room and that was delivered. Typical Mercure hotel - does what it says on the tin. Didn't have breakfast as we like to go local as much cheaper. only complaint would be that the air conditioning is noisy and not good enough. We had it on the lowest setting and the room was too warm whilst trying to sleep, so not a good night's sleep. It was much more pleasant to step out into the corridor and considered sleeping with the door open! However, we enjoyed our stay at this hotel, would absolutely recommend it and would certainly return if we ever visit Vienna again. Very good value.

AccorHotels certified review
Pat P. Couples - 16/07/2017
« Very friendly hotel in a good location »

The hotel is an ideal for a city break, very close to where the airport bus stops! The rooms were clean and well cared for , breakfast was good and the staff very friendly and helpful.

AccorHotels certified review
Roy, N. Solo - 15/07/2017
« Great hotel »

Everything was top, the check in, the room and the Breakfast was first class.

AccorHotels certified review
Malgorzata Business - 14/07/2017
« My stay was very satisfied. »

This was 4th time I stayed in Your hotel and for sure I will chose it in the future if I am in Vienna another time.

AccorHotels certified review
Kevin L. Families - 14/07/2017
« Very good. Good location. Clean. Affordable. »

Excellent. Friendly staff, helpful. Good value.

AccorHotels certified review
Ilia Solo - 13/07/2017
« Nice stuff, clean room, great location »

I would love to thank all the management and reception stuff, this was a very pleasant stay due to them.

AccorHotels certified review
Maria Families - 12/07/2017
« Friendly staff, nice room and short way to city center »

Even though the hotel is just across the bridge from the city center, it is worth staying here instead of in the middle of the tourist street. Much calmer and a nice environment. Extremely friendly staff and good size of the rooms.

AccorHotels certified review
John K. Solo - 12/07/2017
« Fantastic stay in a fantastic City »

Great location,friendly staff,clean rooms with good facilities.

AccorHotels certified review
Roger P. Solo - 11/07/2017
« A pleasant and comfortable stay with friendly staff »

I stayed a at Mercure (Hollandstrasse) in Vienna for a short stay. Most of my stay was booked via kunstkultur who organised a musical course culminating in a choral/orchestral concert in St Stephen's Cathedral. My room was comfortable and as it was very hot weather, the air-conditioning was very welcome. One very small niggle was that the bedside light was too dim to read with and I had to read in bed with the main lights on. This could be easily put right. Breakfast was very good with excellent service staff. It was reasonably priced for a hotel close to the centre within easy walking distance of most attractions and public transport hub nearby. I found its location very convenient and nice being so close to the river too.

AccorHotels certified review
Kurt Families - 10/07/2017
« Spacious, clean, up-to-date hotel in great location »

The rooms were large and comfortable, the staff kind and helpful, and the location perfect. Our only complaint is that the wifi wasn't very strong.

AccorHotels certified review
Anonymous Couples - 09/07/2017

Great. Everything was nice and smooth.

AccorHotels certified review
Carlos T. Families - 05/07/2017

Everything was great! The only thing I found a bit annoying was during breakfast: I felt there was a bit of "pressure" for us to leave. It might have been an impression from my side, but that's how my family and I felt

Our most recent 20 reviews
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