Hotel - Hotel Mercure Wien City
Mercure Hotel Mercure Hotel

Hotel Mercure Wien City

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4.0/5 1,035 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 9  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 9  EUR
  • Babysitting on request  (Nearby)
  • Air conditioning
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Well-being  (Nearby)
    • Jacuzzi (Nearby)
    • Massage (Nearby)
    • Solarium (Nearby)
  • Babysitting on request  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30/23:00
    • Opening hours : Week-end 06:30/23:00

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Something to suit every taste. Choose between our comfortable Standard Rooms, modern Superior Rooms and luxuriously appointed Privilege Rooms.

  • 122 rooms
  • 122 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Automatic temperature control
    • Crib on request
    • Direct dial telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,250 reviews

Our guest reviews for Hotel Mercure Wien City

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,035 reviews
TripAdvisor review
Family - 15/11/2017
« Mercure Wien City »

This hotel is older then the other hotels I have stayed in for the same price. I think they could maybe buy some new furniture, like the red chair in the room, that was stained, but probably for the price , considering that it is Vienna, It was a good deal. Staff was very helpful ! And the location is very good. I just expected a bit more when it comes to the room.

AccorHotels certified review
R. A. Families - 13/11/2017
« Well located well connected pleasant stay »

The hotel is very close to old town and connected by many train lines and Metro line U1. It was easy for us to explore the old town and other nearby areas at our convenience. The room and other services were good. They pay special attention for child. My daughter was gifted with a small toy and she was very happy about it. The hotel arranged for a late check out as our flight was in the evening. Overall it was very satisfying stay. I will highly recommend this hotel.

AccorHotels certified review
Belle G. V. N. Business - 11/11/2017
« Homey cozy business meets city chic »

I had a good time. Thanks. I was told that pets are not the same as service dogs though so I’m not sure why I was charged for pets.

AccorHotels certified review
Patrick M. O. Families - 10/11/2017
« Excellent stay! »

Checking in and checking out were a breeze, both rooms were perfect. Had an awesome sray in this hotel

AccorHotels certified review
Asaf S. Solo - 09/11/2017

the hotel was clean the opertors was very genteel the position of the hotel was perfect so I enjoyed very much

AccorHotels certified review
Mark Couples - 04/11/2017
« Quality hotel in a good location »

The hotel is in a good location, not far from public transport to take you around the city. The room was a standard hotel room. Great feature wall.

AccorHotels certified review
Anonymous Couples - 02/11/2017
« Sujit »

Comfortable rooms of good size and well appointed. Location also is very good close to the city Center . Only a couple issues . No in house breakfast included in Room rate as breakfast is outsourced and no attendant to take our luggage to the room which was a pain .

AccorHotels certified review
Sumanta C. Couples - 31/10/2017
« Small rooms away from crowds no inhouse restaurants »

It was ok. The buffet breakfast didnt have much variety but was ok.

TripAdvisor review
Business - 24/10/2017
« Preferred hotel in Wien »

I have already visited this hotel several times and I keep returning. The rooms are comfortable even if their size is smaller than in another Mercure hotels but this standard in Vienna hotels. The location is good for me. The thing that I really appreciate is the high level of commitment and friendliness of the staff. It is really a hotel, where I feel welcomed at every stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir or Madame, Thank you very much for your visit and for taking the time to review your stay at mercure Wien City. We are very pleased that you rated us highly to highest and are delighted that you really enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks in that particular category made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Christina Bonertz General Manager

AccorHotels certified review
Anonymous Business - 22/10/2017
« Short and cosy »

It was a normal stay, the room (under the roof) was very small. Unfortunately the reading light was broken and the room in general was not very light (even with all lights switched on).

AccorHotels certified review
Crs Business - 22/10/2017
« Great hotel for the price »

had a nice stay. Room was clean and the hotel was nice too. The breakfast buffet was good but the COFFEE NOT GOOD. Sorry but that needs to improve for coffee lovers like me to come back.

AccorHotels certified review
Corinne M. Couples - 22/10/2017
« Great Hotel »

Check in & out was quick and efficient. Room was clean and well maintained, maid service was great, hotel staff friendly and communal rooms clean and tidy.

AccorHotels certified review
Grigory Business - 21/10/2017
« Good hotel with no WiFi »

Everything was pretty good. The room, breakfast, hospitality, etc. Hotel location is excellent. But you have to improve your WiFi - speed less than 1mbps. Connection is not stable. For business travelers it's critical.

AccorHotels certified review
Tutan Families - 18/10/2017

It was overall a good experience. The location of hotel, room, breakfast were really good.

AccorHotels certified review
Marcela Couples - 18/10/2017
« Trip ti Vienna »

We had a great trip to Austria in general and to Vienna in particular. The hotel was very good.

AccorHotels certified review
Zivojin J. Business - 17/10/2017
« Nice place to stay in Vienna »

Lovely place, clean and with great hospitality. Close to the Metro station and Downtown.

AccorHotels certified review
John B. Business - 16/10/2017
« Comfortable short stay in a well maintained hotel with friendly, efficient staff. »

Check-in was fast, efficient and friendly. The accommodation was comfortable and pleasant. Dining room was adequate and the staff most helpful. Check-out could not have been easier, with the added bonus of a taxi ordered for us and arriving within four minutes. Would recommend this hotel any time.

AccorHotels certified review
Yolin Families - 15/10/2017

Except Wi-Fi speed, everything is great

AccorHotels certified review
Jana Business - 12/10/2017
« A good rest after a hard day of work »

I very much liked the atmosphere in the hotel. The staff is courteous and cooperative.

AccorHotels certified review
Debora Business - 08/10/2017
« I was satisfied. »

Everything was fine except the shower in my room. Very modern furnishing, but I missed the door or glass on the shower protecting the water not to flow out of the shower. Every time after I took a shower, the floor in the bathroom was full of water.

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