Hotel - ibis Melbourne - Hotel & Apartments
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Melbourne - Hotel & Apartments Hotel

4.0/5 1,860 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Hot meals
  • Snack & beverage machine

Business services

  • 3 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

Stylish and comfortable, guest rooms and apartments at ibis Melbourne Hotel and Apartments provide the perfect place to retire to. Each room is tastefully appointed, modern, and includes an ibis Sweet Bed, an LCD TV, an iPod docking station, and basics such as tea and coffee making facilities, iron, hair dryer, safe and fridge. This Melbourne hotel also features spacious one and two bedroom apartments, complete with kitchenettes and separate lounge areas for guests who need more space.

  • 250 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • WIFI in your room
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Bathtub
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 7,697 reviews

Our guest reviews for ibis Melbourne - Hotel & Apartments

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,860 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Lea Business - 09/12/2018 AccorHotels certified review
« satisfactory »

it was ok. I paid twice for the credit card surcharge. once when I paid in advance online and then again when I had to leave a security deposit upon checking in. this is poor form.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leannda S., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ibis Melbourne Hotel and Apartments team e h1…

Mr T. Solo - 09/12/2018 AccorHotels certified review
« a very; comfortable bed and darkened room »

Terrific, the kitchen was a huge winning point in my future stays with you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin M., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ibis Melbourne Hotel and Apartments team e h1…

Rod B. Business - 09/12/2018 AccorHotels certified review
« satisfactory »

been staying here for quite a few years,staff good and friendly,rooms good and tidy,room cleaning starting to slip compared to standard of 2 years ago and prior.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rodney b., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ibis Melbourne Hotel and Apartments team e h1…

Vickie B. Families - 09/12/2018 AccorHotels certified review
« Great service »

It was a lovely family stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vickie B., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ibis Melbourne Hotel and Apartments team e h1…

Fred O. T. Business - 09/12/2018 AccorHotels certified review
« I seem to be allergic to room »

Ended up with dry blood shot eyes within hours of going back to Ibis on Therry each day - stayed 5 nights.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wilfred B., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel And Apartments. I am sorry that your experience did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you are now recovered from your allergic reaction and should you wish to share further details of how we could have improved your experience, please do not hesitate to contact us directly on h1… We hope that you are now recovered from your allergic reaction We appreciate your sharing your experience and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, The ibis Melbourne Hotel and Apartments team e h1…

Ada Friends - 09/12/2018 AccorHotels certified review

Nice and tidy room. Good service in the reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ching Man W., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ibis Melbourne Hotel and Apartments team e h1…

Family - 09/12/2018 TripAdvisor review
« Good stay »

Clean room with basic necessities and comfortable beds. Friendly staff, however there seems to be only one staff handling at the front desk the whole time we were there. Great location. Walking distance to tram stops, restaurants, convenience stores and QV Market.

Anonymous Families - 08/12/2018 AccorHotels certified review
« Comfortable accomodation and polite service! »

Enjoyable and located close to market which was a bonus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kerry C., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

Shaun R. Couples - 08/12/2018 AccorHotels certified review
« Excellent »

Excellent customer service great room overall amazing will stay there Everytime we come to Melbourne

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shaun r., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

Anonymous Families - 06/12/2018 AccorHotels certified review
« Someone slept on our beds while we were out. »

Someone seems to have slept on our beds while we were out. Upon our return we found that the beds were made but the pillows were all messed up instead of in the proper position placed at the head of the bed. That night when we got into the bed the pillows and blankets have the smell of someone else’s. Very disappointed in your service. Also the toiletries were not replenished at all during our stay. Shower caps, shampoos etc we’re not repleshied after use and the tissue box in the toilet as well. Even when it was emptied the housekeeping did not put in a new one. Very disappointed at such services. It is not our first experience with ibis hotel our previous stay at Singapore and the Hongkong ibis was satisfactory unlike here. For the price range, you can find other alternatives that will better suits your needs.

Irene Couples - 06/12/2018 AccorHotels certified review
« very nice and comfortable place to stay »

very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear irene P., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ibis Melbourne Hotel and Apartments team e h1…

Mrs. N. D. Couples - 06/12/2018 AccorHotels certified review
« Relaxation »

The location is excellent close to the free tram ways. Walking distance is very close to the Queen zvictoria Market. Room accommodation is kept clean, while toilet is quite very old and toiletries are limited but it does not make us trouble. The sleep quality is so good, very quiet. The hotel front staff are awesome. I only want to recommend the hotel to improve the restaurant just to welcome everyone. I definitely share my good impressionable the Ibis Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daraporn N., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Wendy Families - 06/12/2018 AccorHotels certified review
« Very happy so convenient to where we had to go »

Beautiful staff room was all we needed quite great night sleep value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wendy G., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Roy A. Couples - 06/12/2018 AccorHotels certified review
« Excellent accommodation and service. »

I stay at this hotel on a regular basis and cannot fault anything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roy A., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ibis Melbourne Hotel and Apartments team e h1…

Elizabeth Couples - 05/12/2018 AccorHotels certified review
« As always, great service »

Great as always, staff are always helpful and polite. Only suggestion is need to put a small table with another chair in room, as only 1 person had a chair to watch tv.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth T., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to seeing you again soon. Kind regards, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

G B. Couples - 05/12/2018 AccorHotels certified review
« Overall an excellent five night stay »

Possibly the friendliest housekeeping team we have ever come across in any large hotel - we were always greeted with a friendly word or comment no matter where or when our paths crossed in the corridors and other public areas - so unexpected and refreshing. Sorting out the fold down bed for our additional guest for part of our stay was no problem. Check in wasn't entirely smooth (newish staff I suspect but supervisor seemed impatient). However, having just arrived on an early morning flight we appreciated being able to check in before the regular time, even with the additional cost. We had some qualms when we realised the tennis court was in use and the sound was obtrusive but this occurred on only one afternoon during our stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear George B., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. I am happy to hear that you enjoyed a comfortable stay with us. Thank you for your comments about how we can improve our services for the future, I will certainly address this and explore the possibility of offering this in the future. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to seeing you again soon. Kind regards, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Peter V. Couples - 05/12/2018 AccorHotels certified review
« Very easy to find. food was worth the money. »

Clean tidy close to market friendly good food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter v., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Anonymous Business - 05/12/2018 AccorHotels certified review
« Convaluted checkin process and issues with double charging on departure »

The room was fine as were the staff. I had booked 4 x rooms using my personal credit card as security to hold the rooms. Each person then paid for their own room via their own means. Upon check out I have been charged twice which required a phone call and I have since been refunded the room only rate. I am still to be refunded the credit card surcharge which I was not informed existed when I booked the rooms. I will pursue the refund of the $2.46 out of principle!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trevor C., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel & Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Danny D. Couples - 04/12/2018 AccorHotels certified review
« Great budget accommodation »

From the moment we arrived the staff were welcoming and always polite with smiles all round and made us feel special. The food was absolutely wonderful, overall we had an awesome stay. The only problem I had was that there was no windows to open to let infresh air and no smoking area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Danny D., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. Thank you for letting me know about the service provided by the team during your stay, it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

Wayne P. Business - 04/12/2018 AccorHotels certified review
« No problems »

It was a very enjoyable stay at your hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wayne P., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

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