ibis Melbourne - Hotel & Apartments Hotel 3 stars

TripAdvisor rating 4.0/5 1,991 reviews
ibis Melbourne - Hotel & Apartments
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Hotel extras

  • 250 accommodation rooms including 1 & 2 bedroom apartments

  • Centrally located in Melbourne's CBD and free tram zone

  • Hotel Restaurant & Bar with seasonal menus

  • 24 Hours Reception

  • 3 Refurbished meeting rooms catering for up to 300 delegates

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Hot meals
  • Snack & beverage machine
Business services
  • 3 meeting room(s)
  • Conventions hotel

Hotel location

ibis Melbourne - Hotel & Apartments

15-21 Therry Street
3000
melbourne
australia

Tel: +61396660000

Fax: (+61)3/96660052

Contact email

Check-in from 14h00

Check out up to 11h00

  • THERRY ST :   ELIZABETH STR FROM SOUTH

  • THERRY STR :   ELIZABETH STR FROM EAST

  • THERRY STRE :   ELIZABETH STR FROM NORTH

  • THERRY STREET :   ELIZABETH STR FROM WEST

  • By plane

    AVALON At 60km / 37.29 miles

  • By plane

    TULLAMARINE At 20.11km / 12.5 miles

  • By plane

    TULLAMARINE At 20.11km / 12.5 miles

  • By boat

    FLINDERS STREET At 1.5km / 0.93 miles

  • By boat

    PORT MELBOURNE At 4.83km / 3 miles

  • By car

    CITY LINK At 2.41km / 1.5 miles

  • By car

    EASTERN FREEWAY At 3.7km / 2.3 miles

  • By car

    NEPEAN HIGHWAY At 9.98km / 6.2 miles

  • By train

    FLINDERS STREET At 1.29km / 0.8 miles

  • By train

    SOUTHERN CROSS At 1.4km / 0.87 miles

  • By train

    SPENCER STREET At 1.4km / 0.87 miles

GPS :-37.806759, 144.961594

Our accommodations

Stylish and comfortable, guest rooms and apartments at ibis Melbourne Hotel and Apartments provide the perfect place to retire to. Each room is tastefully appointed, modern, and includes an ibis Sweet Bed, an LCD TV, an iPod docking station, and basics su ch as tea and coffee making facilities, iron, hair dryer, safe and fridge. This Melbourne hotel also features spacious one and two bedroom apartments, complete with kitchenettes and separate lounge areas for guests who need more space.

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room 1 Double and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

1 Bedroom Apartment 1 King Bed

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

2 Bedroom Apartment 1 Queen and 2 Single Beds

  • Max. number of persons: 5
  • Area: From 57
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

MyRoom by Thomas: Explore Melbourne Laneways

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Thomas: Get lost in Melbourne's famous Queen Victoria Markets

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Thomas: Who's Who in the Zoo, Its YOU!

  • Max. number of persons: 5
  • Area: From 57
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

IBIS KITCHEN RESTAURANT

Type of cuisine: Bistro

Photo non contractuelle / Strictly non binding

ibis Kitchen offers continental to a full buffet breakfast, and a menu designed to share with your friends or family. Our Executive Chef creates simple dishes using fresh locally sourced seasonal produce. Children's menu available.

Lunch

11:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN LOUNGE

Photo non contractuelle / Strictly non binding

Looking for a casual meeting place for lunch, dinner or cocktails? The ibis Kitchen Lounge serves coffee and a wide selection of bottled and tap beers, wines, mixed drinks and bar snacks.

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 371

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
ibis Melbourne - Hotel & Apartments

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

9,623 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,991 reviews

A pleasant hotel in central Melbourne

TripAdvisor rating 4.0/5

nanbao_trip Couples - 17/11/2019 TripAdvisor review

The hotel has many apartments and is located in central Melbourne, close to the famous Queen Victoria Market. Very friendly and helpful staff. This was our third stay in three years. We will come back again.

Dear nanbao_trip, Thank you for taking time to provide with your feedback about your recent stay with us at Ibis Melbourne Hotel & Apartments. We are glad that you enjoyed your stay and location. Looking forward to welcoming you again in the near future. Kind Regards, The Ibis Team

Short stay, great service, amazing price

Customer review rating 4.3/5

Marlene Business - 15/11/2019 Confirmed reviews AccorHotels

I arrived quite late & by car instead of the intended train so needed to get a car park unplanned. It was a reasonable price & no problem for the staff member to organise. The piece for the night was already amazing but then I got to my room which had turned into a two bedroom with a kitchenette , desk, lounge room & separate toilet - felt very spoilt as a single traveller! Quiet with a comfy bed and space to spread out and get lots of overdue paperwork done. A welcome drink - OJ - the next morning that hit the spot before I set off again and the car park under the hotel with quick access.

Dear Marlene F., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Great

Customer review rating 4.3/5

Dal Families - 15/11/2019 Confirmed reviews AccorHotels

My stay at the ibis was great, the rooms were clean and very comfortable, the staff were extremely helpful and friendly as well . It was in the perfect position for what we were after close to the Vic market and other shopping facilities and I really enjoyed my stay! I will be back!

Dear Dallas C., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Clean, good sized apartment in good location

Customer review rating 4.3/5

Sasha Families - 15/11/2019 Confirmed reviews AccorHotels

Nothing to complain about. The apartment was a good size, clean and very quiet. Beds and pillows very comfortable. I really liked the location. Restaurant was good for both breakfast and lunch. Aldi a 2min walk away for quick supplies.

Dear Sasha N., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…

business night stay

Customer review rating 4.3/5

Anonymous Business - 15/11/2019 Confirmed reviews AccorHotels

Nice 1 night stay at the ibis. Staff friendly and helpful

Dear Morgan M., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Staffs very helpful

Customer review rating 4.3/5

Jack Solo - 15/11/2019 Confirmed reviews AccorHotels

The staffs are very helpful and nice. No slippers provided. Noise for refrigerator

Dear Ka Kit L., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Apologises for the inconvenience , Please be advised to let the reception know any issues. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…
Customer review rating 4.3/5

Kevin Business - 14/11/2019 Confirmed reviews AccorHotels

Very nice room

Dear Kevin B., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Enjoyable

Customer review rating 4.3/5

Geoff Couples - 14/11/2019 Confirmed reviews AccorHotels

Very happy for the price the service, room and amenities were good

Dear geoffrey L., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Noisy

Customer review rating 4.3/5

Liz Business - 14/11/2019 Confirmed reviews AccorHotels

Check in was smooth. I was ‘upgraded’ to the noisiest room I have stayed in since being a backpacker, and many shared dorms were quieter than room 202. I was kept awake until 1am by what seemed to be staff noise in the loading dock having cigarette breaks. I was woken at 4 by a delivery truck, and then another one - and didn’t get back to sleep. I booked the hotel to get a good night sleep prior to a conference rather than commuting to a friends place elsewhere in the city after my late flight. A real shame that this didn’t occur. When I flagged the loading dock noise to the staff member on check out (politely), she did not make eye contact, offer an apology or acknowledge the issue. She simply said ‘ok all done’. Not a particularly satisfying service or stay.

Dear Liz B., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel & Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merina Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Very good. Excellent service

Customer review rating 4.3/5

Barrie V. Families - 14/11/2019 Confirmed reviews AccorHotels

Check in was prompt. The room was clean and airy. The convenience of the restaurant made the stay enjoyable. Check out was quick and easy.

Dear Barrie V., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Decent for the price and location

Customer review rating 4.3/5

Emilie G. Couples - 13/11/2019 Confirmed reviews AccorHotels

The staff were lovely but the place needs a few touch ups. There were large chunks out of the paint/floors in various spots, the walls were dirty and the grout in the shower needs a good clean. Also we were shocked when someone walked into our room at 4:30am because we weren't checked in properly and they had given the room along with a key to somebody else. Mistakes happen but it made us feel extremely uncomfortable and unsafe for the remainder of our stay.

Dear Emilie G., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel And Apartments. My sincere apologise for the issues during your stay. I have addressed the issue with the team as we consider security and safety of our guest as our utmost priority. We appreciate your sharing your experience and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Young Yoo Senior Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Had a really enjoyable,comfortable stay.

Customer review rating 4.3/5

Anonymous Families - 13/11/2019 Confirmed reviews AccorHotels

lovely spacious room, convenient location and helpful reception staff

Dear Julie C., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Very Happy.

Customer review rating 4.3/5

Anonymous Couples - 13/11/2019 Confirmed reviews AccorHotels

Very Happy with stay.

Dear Rob M., Thank you very much for your comments. We are glad that you enjoyed your stay and the service. We hope to welcome you again in the near future. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Very Good

Customer review rating 4.3/5

Dan Friends - 13/11/2019 Confirmed reviews AccorHotels

Experience was very good however a couple of things that I feel would make the rooms more inviting they are. Complimentary cold water in the fridge and biscuits to have with tea of coffee. Also an extra chair in shared rooms allowing guests to sit and chat as the room we were in someone had to sit on the bed or floor. Cheers

Dear Daniel M., We very much appreciate your comments and suggestions regarding your stay at the ibis Melbourne Hotel & Apartments. We look forward to welcoming you again in the near future. Sincerely, Young Yoo Senior Assistant Manager ibis Melbourne Hotel and Apartments e h1…

First stay at this property

Customer review rating 4.3/5

Tina Solo - 12/11/2019 Confirmed reviews AccorHotels

Arrived earlier than expected but my room was ready so a tick for that. Only thing wrong with my stay was that I couldn't get into wi-fi - every time I tried to login I got as far as the login page but it never said Done to enable me to actually access my emails or the internet. Everything else was fine including breakfast and checkout.

Dear Tina P., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. My apologies for the issue with WIFI. Please feel free to contact our front desk staff who would be happy to assist you moving forward. Thank you again for sharing your experience, and we hope to welcome you again in the near future. Sincerely, Young Yoo Senior Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Clean but average

Customer review rating 4.3/5

Anonymous Couples - 12/11/2019 Confirmed reviews AccorHotels

Staff were friendly. Room was average. No lid on toilet and had to contact room cleaning each day as they never came before 4pm

Dear Joshua D., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. We are glad that you enjoyed our friendly service. My apologies for the cleaning issue. Thank you again for sharing your experience, and we hope to welcome you again in the near future. Sincerely, Young Yoo Senior Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Clean and friendly

Customer review rating 4.3/5

Joy C. Couples - 12/11/2019 Confirmed reviews AccorHotels

100%

Dear Joyce c., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ibis Melbourne Hotel and Apartments e h1…

Comfortable, spacious, quiet

Customer review rating 4.3/5

Andrew Business - 12/11/2019 Confirmed reviews AccorHotels

The room was very comfortable, and quiet. Check in was easy despite being busy, check out was even easier. Staff were great!!

Dear Andrew M., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. We are glad that you had a great stay and we look forward to welcoming you again soon. Sincerely, The ibis Melbourne Hotel and Apartments e h1…

Uncomfortable!

Customer review rating 4.3/5

Jacob Families - 12/11/2019 Confirmed reviews AccorHotels

Good location,pleasent staff. Worst bed I have ever slept in. Better off sleeping on floor which I did. How the beds are made is weird and doesn't work. Put a single doona on a double bed then wrap the doona in sheets is crap and doesn't work for warmth or comfort at all. Crap

Dear Stefania G., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel And Apartments. I am sorry that bedding arrangements did not meet your expectations. We appreciate your sharing your experience and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Young Yoo Senior Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Excellent

Customer review rating 4.3/5

Pia Solo - 12/11/2019 Confirmed reviews AccorHotels

The room and service was excellent. Staff were friendly and helpful. I’d definitely recommend to others

Dear Pia Anne-Marie A., Thank you very much for your comments. We are glad that you enjoyed your stay and the service. We hope to welcome you again in the near future. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…
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