Hotel - ibis Melbourne - Hotel & Apartments
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Melbourne - Hotel & Apartments Hotel

4.0/5 1,900 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Hot meals
  • Snack & beverage machine

Business services

  • 3 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

Stylish and comfortable, guest rooms and apartments at ibis Melbourne Hotel and Apartments provide the perfect place to retire to. Each room is tastefully appointed, modern, and includes an ibis Sweet Bed, an LCD TV, an iPod docking station, and basics such as tea and coffee making facilities, iron, hair dryer, safe and fridge. This Melbourne hotel also features spacious one and two bedroom apartments, complete with kitchenettes and separate lounge areas for guests who need more space.

  • 250 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • WIFI in your room
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Bathtub
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 8,246 reviews

Our guest reviews for ibis Melbourne - Hotel & Apartments

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,900 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Azizah A. Families - 15/03/2019 AccorHotels certified review
« Pleasant and enjoyable stay »

Pleasant stay and convenient. City places of interest just within walking distance away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Azizah A., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ibis Melbourne Hotel and Apartments team e h1…

T. B. R. 9. Friends - 15/03/2019 AccorHotels certified review
« Mr »

Staffs at the service couter and housekeeping are courteous and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bee Chew T., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ibis Melbourne Hotel and Apartments team e h1…

Anonymous Friends - 15/03/2019 AccorHotels certified review
« A great place to stay. »

Very handy location to all Melbourne has to offer. Staff always friendly and helpful. Great service at desk and in restaurant. Thanks will come again. Only comment is we had to ask for extra towel each day for third person.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynne A., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ibis Melbourne Hotel and Apartments team e h1…

Anonymous Friends - 15/03/2019 AccorHotels certified review
« not too bad »

Great location. Restaurant next door very good. Room was fairly good. We had a 2 bedroom unit but only 1 bathroom after being told there was an ensuite as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian W., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

Solo travel - 15/03/2019 TripAdvisor review
« Great Location »

Sky Bus shuttle stop across the road from hotel, very convienient for arrival & departure. Warm welcome at reception and nice upgrade to apartment (Accor Gold status). Room was very good, with kitchen, dining area, lounge upstairs via spiral staircase, also large balcony with great views and good bathroom with separate toilet. Housekeeping was very good. The best feature is the location, about 100m from Victoria Market, also free tram on Elizabeth St heading toward Flinders St Station. Overall very comfortable stay, excellent location at a very reasonable price. This hotel will definitely be my preferred hotel for future visits to Melbourne.

Julian E. Solo - 14/03/2019 AccorHotels certified review
« great stay in a comfortable, friendly, and well located hotel »

very comfy room, very tasty breakfasts, friendly and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julian E., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to seeing you again soon. Kind regards, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

Anonymous Couples - 14/03/2019 AccorHotels certified review
« Good and bad points »

Good side was being able to book in early after early morning arrival. Staff seemed eager to assist a comfortable stay including organising a late checkout. As checkout time approached, we were harassed by cleaning staff to leave the room, and this was followed up with a phone call from the front desk staff member who allegedly organised the late checkout who suggested that we should leave or we would face additional charges.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neill P., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel And Apartments. It is great to hear that you enjoyed most aspects of your stay, it is always a pleasure to receive positive feedback. I will share your comments with our team. I do apologise for the communication breakdown from our team that lead to inconvenience. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. If there is anything further I can assist you with regarding this or any future stay, please do not hesitate to contact me directly on h1… We appreciate your sharing your experience and we hope to see you again soon. Kind regards, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

Ss Business - 14/03/2019 AccorHotels certified review
« Satisfactory »

First night was unpleasant as there was a power drill, knocking on wall as though there was a construction going on somewhere. Kitchen feedback. Paid $16 for breakfast, however got served a lot of processed food (sausages, based beans, burnt mushrooms, stale fruits, machine coffee, white bread). Perhaps a rethink of menu might be in order.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shikha S., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel and Apartments. It was disappointing to read that your experience did not meet your expectations, please allow me to express my sincerest apologies.I have passed on your feedback to our Food & beverage department. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

Oggie Couples - 14/03/2019 AccorHotels certified review
« good »

good room, not so good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ognjen S., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to seeing you again soon. Kind regards, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

Anonymous Families - 14/03/2019 AccorHotels certified review
« Cramped and stuffy »

No fresh air :( Too basic and only 3 forks! No cloth to wash dishes or benches with! Horrid brand of coffee and tea.

Anonymous Business - 14/03/2019 AccorHotels certified review
« Consistent and reliable »

Front desk is efficient - reliable service - recognise returning guests - my last two rooms do need some TLC though - 1012 ie black out curtain is damaged - curtain not in ‘track’. Complementary drinks, recognition status, upgrade, bottles water and welcome sweets are appreciated and the recognition of club benefits is an example for other hotels. Food restaurant was okay this time. Breakfast reliable and choices sufficient. Would recommend to not place milk jars so close to the toaster.

Gail C. Couples - 14/03/2019 AccorHotels certified review
« Central location with a comfortable room »

Great value for money. A lovely experience and great location in the CBD.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gail C., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Vickie C. Friends - 14/03/2019 AccorHotels certified review
« Everthing in one place »

Nothing was a problem for the staff , they were all very polite and friendly. Food was tasty and accommodating for dietary requirements.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vickie C., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ibis Melbourne Hotel and Apartments team e h1…

Simona Friends - 14/03/2019 AccorHotels certified review
« Really good »

- room was spacious - room service i/e/ cleaning was good amenities were good - only issue is room temperature - tended to change - rooms may need to add microwave so we can heat food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simona E., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team.The hotel do provide microwave in our apartment rooms. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

Nigel Couples - 14/03/2019 AccorHotels certified review
« I found all elements from the room to the staff of a high standard »

Staff across all sections were helpful and courteous, the room had been cleaned and prpared to a high standard

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nigel T., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. Thank you for letting me know about the service provided by the team during your stay, it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

Terryb Couples - 14/03/2019 AccorHotels certified review
« Great Location in Melbourne »

This is the third time we have stayed in the Ibis on Therry Street. Sheets were lovely crisp and clean. Room was comfortable. Staff was friendly. We love the location near Victoria Market and Melbourne Central Rail Station. As there was no private way to advise why we didn't give a 10/10 on all points I can list here the minor items that affect the review: There were not enough hangers in the closet and the one skirt hanger had broken clips. The shower needs mold removal more frequently. It was clean, but once a week it needs to be sprayed so mold doesn't grow along the bottom of the shower door and along the bottom tiles. The internet needs to be secured. I don't mind going thru the log in, but I expect a secured once I log in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Theresa B., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team.However, I am sorry to hear that not all aspects of your experience met your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

Annette Families - 14/03/2019 AccorHotels certified review
« Good as usual. »

Was ok - has been better in the past. We have stayed regularly over the last 3 years.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Annette F., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. Thanks for choosing to stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ibis Melbourne Hotel and Apartments team e h1…

Yoyo Families - 14/03/2019 AccorHotels certified review
« Nice hotel with reasonable price »

The room is clean and comfortable. Every staff was very nice. The location is quite good that it is not too noisy but also close enough to major spots. Yet it is a bit far from Southern Cross Station. It is also difficult to get on the tram with a big luggage. Suggest that some shuttle bus to Southern Cross Station could be provided. The breakfast is also nice. Hope that it could extend to 10:30 for normal days so that we could sleep a bit more. It was disappointing that we were told that we could take a look at the breakfast first before paying for it. But we weren't noticed about the price difference of paying 1 day prior so we actually spent more in the breakfast :(

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lok Yiu C., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to seeing you again soon. Kind regards, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

Anonymous Couples - 13/03/2019 AccorHotels certified review

We were very grateful for the wonderful way that you looked after us, particularly my disabled husband. The room was organised extremely well and the service was excellent. Thank you very much for making our stay an enjoyable experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret P., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

Wendy B. Friends - 13/03/2019 AccorHotels certified review
« The best hotel experience ever »

It was perfect from arrival to departure. Nothing was too much for the staff at any time of the day or night moving rooms for an extended stay was effortless and the food was magnificent. Close to everything and comfortable beyond measure. Very impressed. Will definitely stay with you again on my next visit to Melbourne

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wendy b., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

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