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ibis Melbourne - Hotel & Apartments Hotel 3 stars

TripAdvisor rating 4.0/5 1,981 reviews
ibis Melbourne - Hotel & Apartments
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Hotel extras

  • 250 accommodation rooms including 1 & 2 bedroom apartments

  • Centrally located in Melbourne's CBD and free tram zone

  • Hotel Restaurant & Bar with seasonal menus

  • 24 Hours Reception

  • 3 Refurbished meeting rooms catering for up to 300 delegates

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Hot meals
  • Snack & beverage machine
Business services
  • 3 meeting room(s)
  • Conventions hotel

Hotel location

ibis Melbourne - Hotel & Apartments

15-21 Therry Street
3000
melbourne
australia

Tel: +61396660000

Fax: (+61)3/96660052

Contact email

Check-in from 14h00

Check out up to 11h00

  • THERRY ST :   ELIZABETH STR FROM SOUTH

  • THERRY STR :   ELIZABETH STR FROM EAST

  • THERRY STRE :   ELIZABETH STR FROM NORTH

  • THERRY STREET :   ELIZABETH STR FROM WEST

  • By plane

    AVALON At 60km / 37.29 miles

  • By plane

    TULLAMARINE At 20.11km / 12.5 miles

  • By plane

    TULLAMARINE At 20.11km / 12.5 miles

  • By boat

    FLINDERS STREET At 1.5km / 0.93 miles

  • By boat

    PORT MELBOURNE At 4.83km / 3 miles

  • By car

    CITY LINK At 2.41km / 1.5 miles

  • By car

    EASTERN FREEWAY At 3.7km / 2.3 miles

  • By car

    NEPEAN HIGHWAY At 9.98km / 6.2 miles

  • By train

    FLINDERS STREET At 1.29km / 0.8 miles

  • By train

    SOUTHERN CROSS At 1.4km / 0.87 miles

  • By train

    SPENCER STREET At 1.4km / 0.87 miles

GPS :-37.806759, 144.961594

Our accommodations

Stylish and comfortable, guest rooms and apartments at ibis Melbourne Hotel and Apartments provide the perfect place to retire to. Each room is tastefully appointed, modern, and includes an ibis Sweet Bed, an LCD TV, an iPod docking station, and basics su ch as tea and coffee making facilities, iron, hair dryer, safe and fridge. This Melbourne hotel also features spacious one and two bedroom apartments, complete with kitchenettes and separate lounge areas for guests who need more space.

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 22m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room 1 Double and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 22m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

1 Bedroom Apartment 1 King Bed

  • Max. number of persons: 3
  • Area: From 36m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

2 Bedroom Apartment 1 Queen and 2 Single Beds

  • Max. number of persons: 5
  • Area: From 57m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

MyRoom by Thomas: Explore Melbourne Laneways

  • Max. number of persons: 3
  • Area: From 36m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Thomas: Get lost in Melbourne's famous Queen Victoria Markets

  • Max. number of persons: 3
  • Area: From 36m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Thomas: Who's Who in the Zoo, Its YOU!

  • Max. number of persons: 5
  • Area: From 57m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

IBIS KITCHEN RESTAURANT

Type of cuisine: Bistro

ibis Kitchen offers continental to a full buffet breakfast, and a menu designed to share with your friends or family. Our Executive Chef creates simple dishes using fresh locally sourced seasonal produce. Children's menu available.

Lunch

11:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN LOUNGE

Photo non contractuelle / Strictly non binding

Looking for a casual meeting place for lunch, dinner or cocktails? The ibis Kitchen Lounge serves coffee and a wide selection of bottled and tap beers, wines, mixed drinks and bar snacks.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 371 m²

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
ibis Melbourne - Hotel & Apartments

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

9,398 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,981 reviews

Feel it is good

Customer review rating 4.3/5

Dave Solo - 10/10/2019 AccorHotels review

Happy

Convenient, clean and comfortable.

Customer review rating 4.3/5

Julia J. Families - 10/10/2019 AccorHotels review

The usual delay in checking in due to groups of people checking in simultaneously and lack of staff allocated to counter. We did complain of noise in room next door after 11 pm on the second night. Noise ceased shortly thereafter, but more than a reasonable number of people were in the room next door partying which caused us some feelings of alarm..

Great location

Customer review rating 4.3/5

Stacey Families - 09/10/2019 AccorHotels review

Great location and helpful staff. The apartment was clean and comfortable for our family. The bedroom that was not facing the road was quiet and gave the kids a good night sleep. The other bedroom was noisy from street traffic making it hard to sleep well.

Great service and accommodation

Customer review rating 4.3/5

Donna M. Families - 09/10/2019 AccorHotels review

Very happy with the service received by front desk. The room was modern and clean

Comfortable and friendly

Customer review rating 4.3/5

Anonymous Business - 09/10/2019 AccorHotels review

Staff were friendly and the room was clean and comfortable. More soap in the room would be nice but overall it was a good experience.

last minute booking

Customer review rating 4.3/5

Peter E. Solo - 09/10/2019 AccorHotels review

My total experience met all expectations as usual.

Great location but a bit average

Customer review rating 4.3/5

Eva B. Families - 09/10/2019 AccorHotels review

It was adequate to our needs but that's all. Location is great. Beds were fine and apartment quite roomy. The bathroom was a bit dirty and the shower curtain needs changing. There was no minibar. And breakfast was really expensive and poor quality. We were told we should have been given a voucher to get a discount but we were not. Coffee was awful and the buffet was very unimpressive for $24 per person. The young man at the front desk was super helpful though.

very Good

Customer review rating 4.3/5

Enjel A. O. Families - 08/10/2019 AccorHotels review

very good and verry fast respon

Had the best time, thank you so much!

Customer review rating 4.3/5

Adam W. Friends - 08/10/2019 AccorHotels review

The staff were friendly and helpful, the rooms were wonderful, and it was a perfect location for us.

Would come again

Customer review rating 4.3/5

Vanessa Couples - 08/10/2019 AccorHotels review

Overall experience was pleasant, room service was efficient. However, during the first day of check-in, the fridge in our room was not cleared.

Wonderful Experience

Customer review rating 4.3/5

James Couples - 08/10/2019 AccorHotels review

Staring with a quick and no fuss checkin, staying in a well presented and inviting room, to end with a no fuss checkout. Our stay was also very refreshing.

Short and sweet

Customer review rating 4.3/5

Jennifer L. Friends - 07/10/2019 AccorHotels review

I really liked the cleanliness of the room and the overall layout was nice. A microwave would’ve have added to the room nicely but it was still ok without it. I recommend to have hand soap in the bathroom as this was missing.

Dear Jennifer L., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Apologises as amenity were short in the room. Please be advised the reception can bring amenities and room preferences can be available (Microwave) whilst your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Friendly staff and good service

Customer review rating 4.3/5

Anonymous Business - 07/10/2019 AccorHotels review

There did seem to be quite a focus on money. I think it could be a good idea to train staff to ask for payments in a way that makes them feel like they are getting value rather than they are getting a bill. From credit card surcharge to parking, breakfasts even laundry. The staff did not know how to ask for payment correctly and every time made me feel like they were fleecing me. They were clearly not comfortable asking for what was really a reasonable charge.

It was what we needed it to be.

Customer review rating 4.3/5

Vikki Friends - 07/10/2019 AccorHotels review

Fine. Staff very accommodating.

Dear Vikki M., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Poor housekeeping

Customer review rating 4.3/5

Rick J. Families - 07/10/2019 AccorHotels review

The room was ok but housekeeping didn't ever give us enough clean towels or wash clothes. We had to call down and ask every day. No dishcloth was left for us to clean dishes and the counter so there was always a mess left.

STAFF ARE AMAZING

Customer review rating 4.3/5

Jeffrey B. Couples - 07/10/2019 AccorHotels review

Friendly staff great location for use

So lovely!

Customer review rating 4.3/5

Jessica Families - 05/10/2019 AccorHotels review

The room was amazing!

As expected

Customer review rating 4.3/5

Anonymous Couples - 05/10/2019 AccorHotels review

Staff were helpful in responding to an unusual request (heating a heat bag)

Awful.

Customer review rating 4.3/5

Bg Business - 05/10/2019 AccorHotels review

I was insulted by four racist people in front of others and the Ibis Manager at the time (Merina) at the reception on Monday 5/10/2019 in the morning and no one cared about me. I am your long term-guest and my company has long-term plans with Ibis. I will ask my company to shift me to another hotel asap. I will not support your hotel in Therry Street Melbourne anymore.

Dear Behrouz G., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel & Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have and will do my best to accommodate your stay comfortably. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Comfortable stay

Customer review rating 4.3/5

Joseph P. P. Business - 05/10/2019 AccorHotels review

Good and pleasant stay. Good breakfast

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