Hotel - ibis Melbourne - Hotel & Apartments
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Melbourne - Hotel & Apartments Hotel

Our hotels AccorHotels
4.0/5 1,781 reviews
All hotels in Melbourne
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 127.00 AUD Non member rate
From 127.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Hot meals
  • Snack & beverage machine

Business services

  • 3 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

Combining stylish comfort with an added touch of luxury, guest rooms and apartments at ibis Melbourne provide the perfect place to retire to. Each room is tastefully appointed and modern, and includes the new ibis Sweet Bed, an LCD TV, an iPod docking station, and basics such as tea and coffee making facilities, iron, hair dryer, safe and fridge. This Melbourne hotel also features spacious one and two bedroom apartments, complete with kitchenettes and separate lounge areas for guests who need more space.

  • 250 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Bathtub
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 6,485 reviews

Our guest reviews for ibis Melbourne - Hotel & Apartments

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,781 reviews
AccorHotels certified review
Steven J. Solo - 16/05/2018
« I was happy with my stay »

As per usual I was greeted in a happy mannerism and was booked in very quickly. The lady at the front desk was very nice and explained everything that was happening, smiled everytime I walked past which makes me feel very welcome. The room was very well maintained however I couldn't get the heating to warm my room past 18 everytime I tried it flashed 35 and kept the room at 18 all night but it wasn't uncomfortablely cold so I didn't complain to the staff at all, other than that very happy with my stay once again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven, We very much appreciate your comments regarding your stay at the ibis Melbourne - Hotel & Apartments. Thank you for your comments regarding the room's maintenance. I will make sure that your compliments reach the right people. Also, never hesitate to contact us if you have an issue with your room's heating. We would definitely find a solution for you! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

TripAdvisor review
Couples - 16/05/2018
« Great Service, Position and Value »

We stayed for the weekend at the Ibis and not for the first time. We love the position, right next to the Vic market and a short walk to the free tram zone. Melbourne has so much to offer, there is always something to see. As members of Accor we were upgraded to a one bedroom apartment that was very spacious and received free wifi and a welcome drink. I would highly recommend staying at the Ibis.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gaynor We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel and Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1564-gm1@accor.com

AccorHotels certified review
Rebecca Friends - 15/05/2018
« Fantastic location with buffet breakfast »

The hotel room was clean and modern. The pillow top beds were extremely comfortable and the bathroom was spacious with a large clean shower. The staff were friendly and helpful and can only complain that there weren't any wine glasses in our room!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rebecca O., We very much appreciate your comments regarding your stay at the ibis Melbourne - Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
Jane B. Families - 15/05/2018
« A warm and comfortable stay. »

We really appreciated the complimentary water and clinkers on arrival. The room was clean and tidy and comfortably appointed. We also really appreciated the vending machines to grab a quick snack without having to leave the hotel and find a shop. Staff were friendly and accomodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane B., We very much appreciate your comments regarding your stay at the ibis Melbourne - Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
Donna N. Families - 15/05/2018
« good value and nice extras »

Lovely to get fruit platter on arrival and have parking at no extra costs, thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donna N., We very much appreciate your comments regarding your stay at the ibis Melbourne - Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
Tri T. Business - 15/05/2018
« The service is satisfy within my budget »

Breakfast needs to be improved with more choice of menu. For long stay like me, this hotel is the right choice because you have a coin laundry that very important for me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tri T., We very much appreciate your comments regarding your stay at the ibis Melbourne - Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments and suggestions with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
Kim Couples - 14/05/2018
« Saturday afternoon check in »

Slow check in, tried to be charge $30 extra for Saturday night, late checkout yet cards to get back into room already cancelled. Original cards not letting us in Saturday night either. Had to go back to reception to get fixed on both times

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kim O., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel And Apartments. I am sorry that your experience did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Should you wish to share further details of how we could have improved your experience, please do not hesitate to contact me directly on h1… We appreciate your sharing your experience and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
Gaynor Couples - 14/05/2018
« Friendly staff, great position, great value! »

We have stayed at the Ibis Therry Street many times and we have been given an upgrade every time! We love the spacious apartments and the position of the hotel, a very short walk to the free tram zone and close to the Vic market. The "Kitchen" is also great casual dining at very reasonable prices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gaynor D., We very much appreciate your comments regarding your stay at the ibis Melbourne - Hotel & Apartments. It is great to hear that you enjoyed all aspects of your stay, it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
Hungry Couples - 14/05/2018
« Dietary requirements not met »

On booking our stay I was assured that our dietary requirements were not an issue; it was not necessary to pre-order; experienced chef; just rock up at breakfast time and let the staff know. The only options available to us at the buffet were baked beans (no bread/toast), mushrooms, tomatoes and some fruit. After asking what we wanted (which was bread, pancakes or hash browns, we were told they could not prepare anything). We spent at least 30mins trying to get a refund.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sonia M., Thank you for taking the time to tell us about your experience at the ibis Melbourne - Hotel & Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures with our restaurant team and to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
Hafiz B. Friends - 14/05/2018
« Simple comfortable stay, but could do better. »

Apartment was more basic than expected. Despite having indicated 5 persons for a 2-bedroom, extra bedsheets for the sofa bed was not provided - had to call in. Otherwise no issues to flag.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Muhammad Hafiz A., We very much appreciate your comments regarding your stay at the ibis Melbourne - Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
Jordana C. Families - 14/05/2018
« Ms. C. »

The location is prefect for us as close to the tram station and Queen Victoria Market. Saving us time for travelling :) Some staffs are friendly and quick respond on our need, showed that they are really willing to help. but some are poker-faced and no greeting at all, understand it is early in the morning but I think this is part of showing the hospitality of a hotel. And the desk light in the room were sparkling somehow, hope its already fixed :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jordana C., Thank you for taking the time to tell us about your experience at the ibis Melbourne - Hotel & Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Apart for the inconsistent service i hope you had a great time in Melbourne. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
Sandy Families - 14/05/2018
« Good location, tidy, friendly staff. »

I booked this as a last minute short stay experience and it was extremely satisfactory.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandy M., We very much appreciate your comments regarding your stay at the ibis Melbourne - Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
Annette D. Couples - 14/05/2018
« Clean and comfortable. »

Friendly and helpful staff, clean and comfortable room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Annette D., We very much appreciate your comments regarding your stay at the ibis Melbourne - Hotel & Apartments. It is great to hear that you enjoyed the comfort and cleanliness of the rooms, it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to seeing you again soon. Kind regards, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
Cheryl Friends - 13/05/2018
« We will be back ! »

Great location, absolutely wonderful staff, very friendly and knowledgeable of CBD area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cheryl F., We very much appreciate your comments regarding your stay at the ibis Melbourne - Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
Anonymous Families - 13/05/2018
« Excellent »

It was great as we had booked a room with 1 double and 2 single beds for 3 adults and 2 kids I was going to take the couch which was turned into a bed even without requesting The next day buffet breakfast was great too

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vinit B., We very much appreciate your comments regarding your stay at the ibis Melbourne - Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
Warner M. Friends - 12/05/2018

Excellent exception staff, good size room, pleasant breakfast and location convenient for public transport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Warner, Thank you so much for your amazing review. I will share it with the entire team! Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
Ram Couples - 12/05/2018
« mr »

check in was very smooth. counter staff were very good room and upkeep of the same could have been better

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ram, We very much appreciate your comments regarding your stay at the ibis Melbourne - Hotel & Apartments. Thank you for letting me know about the service provided by the team during your stay, it is always a pleasure to receive positive feedback. Nevertheless it is disappointing to read that your expectations regarding the facilities were not met. I will pass your feedback on to the maintenance team and will ensure that the necessary is done. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
Katerina Business - 10/05/2018
« Ok »

Ok..other then not having room service or having beds / room not cleaned the next day. Had to call.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katerina, Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel And Apartments. I am sorry that your experience did not meet your expectations. I am disappointed to read that your room had not been serviced during your stay without asking. This is definitely not our usual standard. I have personally addressed this issue with our housekeeping manager to prevent this from happening in the future. We appreciate your sharing your experience and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
Karen Couples - 10/05/2018
« Great service Great accomodation »

We enjoyed staying at the Ibis, friendly staff, who went out of there way to help us. They even upgraded us to a one bedroom apartment because it was my husbands birthday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen, We very much appreciate your comments regarding your stay at the ibis Melbourne - Hotel & Apartments. I am glad to read that you had a great time celebrating your husbands birthday. I will share your feedback with all of our staff as an encouragement for them to continue delivering the best possible service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
Tarsha Business - 09/05/2018
« Cosy feel in a quality room. »

This was my 2nd time staying and again found it very relaxing and cosy. Breakfast options are great and privacy is no problem. Was unaware of how to change the room temperature, but overall the quality of everything whilst staying is great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tarsha, We very much appreciate your comments regarding your stay at the ibis Melbourne - Hotel & Apartments. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments regarding the breakfast options with the restaurant manager and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to seeing you again soon. Kind regards, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 127.00 AUD Non member rate
From 127.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 90 m Mercure Melbourne Therry Street
Mercure Melbourne Therry Street
From
From 119.00 AUD Non member rate
From 119.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 340 m ibis Melbourne Swanston Street
ibis Melbourne Swanston Street Hotel
From
From 109.00 AUD Non member rate
From 109.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 720 m Mercure Welcome Melbourne
Mercure Welcome Melbourne
From
From 109.00 AUD Non member rate
From 109.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 750 m The Swanston Hotel Melbourne Grand Mercure
The Swanston Hotel Melbourne Grand Mercure
From
From 159.00 AUD Non member rate
From 159.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in MELBOURNE
See rates