ibis Melbourne - Hotel & Apartments Hotel 3 stars

TripAdvisor rating 4.0/5 1,914 reviews
ibis Melbourne - Hotel & Apartments
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Hotel extras

  • 250 accommodation rooms including 1 & 2 bedroom apartments

  • Centrally located in Melbourne's CBD and free tram zone

  • Hotel Restaurant & Bar with seasonal menus

  • 24 Hours Reception

  • 3 Refurbished meeting rooms catering for up to 300 delegates

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Hot meals
  • Snack & beverage machine
Business services
  • 3 meeting room(s)
  • Conventions hotel

Hotel location

ibis Melbourne - Hotel & Apartments

15-21 Therry Street
3000
melbourne
australia

Tel: +61396660000

Fax: (+61)3/96660052

Contact email

Check-in from 14h00

Check out up to 11h00

  • THERRY ST :   ELIZABETH STR FROM SOUTH

  • THERRY STR :   ELIZABETH STR FROM EAST

  • THERRY STRE :   ELIZABETH STR FROM NORTH

  • THERRY STREET :   ELIZABETH STR FROM WEST

  • By plane

    AVALON At 60km / 37.29 miles

  • By plane

    TULLAMARINE At 20.11km / 12.5 miles

  • By plane

    TULLAMARINE At 20.11km / 12.5 miles

  • By boat

    FLINDERS STREET At 1.5km / 0.93 miles

  • By boat

    PORT MELBOURNE At 4.83km / 3 miles

  • By car

    CITY LINK At 2.41km / 1.5 miles

  • By car

    EASTERN FREEWAY At 3.7km / 2.3 miles

  • By car

    NEPEAN HIGHWAY At 9.98km / 6.2 miles

  • By train

    FLINDERS STREET At 1.29km / 0.8 miles

  • By train

    SOUTHERN CROSS At 1.4km / 0.87 miles

  • By train

    SPENCER STREET At 1.4km / 0.87 miles

GPS :-37.806759, 144.961594

Our accommodations

Stylish and comfortable, guest rooms and apartments at ibis Melbourne Hotel and Apartments provide the perfect place to retire to. Each room is tastefully appointed, modern, and includes an ibis Sweet Bed, an LCD TV, an iPod docking station, and basics su ch as tea and coffee making facilities, iron, hair dryer, safe and fridge. This Melbourne hotel also features spacious one and two bedroom apartments, complete with kitchenettes and separate lounge areas for guests who need more space.

Standard Room 1 Queen Bed

  • Max. number of persons: x2
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room 1 Double and 1 Single Bed

  • Max. number of persons: x3
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

1 Bedroom Apartment 1 King Bed

  • Max. number of persons: x3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

2 Bedroom Apartment 1 Queen and 2 Single Beds

  • Max. number of persons: x5
  • Area: From 57
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Thomas: Explore Melbourne Laneways

  • Max. number of persons: x3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Thomas: Get lost in Melbourne's famous Queen Victoria Markets

  • Max. number of persons: x3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Thomas: Who's Who in the Zoo, Its YOU!

  • Max. number of persons: x5
  • Area: From 57
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

IBIS KITCHEN RESTAURANT

Type of cuisine: Bistro

ibis Kitchen offers continental to a full buffet breakfast, and a menu designed to share with your friends or family. Our Executive Chef creates simple dishes using fresh locally sourced seasonal produce. Children's menu available.

Lunch

11:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN LOUNGE

Photo non contractuelle / Strictly non binding

Looking for a casual meeting place for lunch, dinner or cocktails? The ibis Kitchen Lounge serves coffee and a wide selection of bottled and tap beers, wines, mixed drinks and bar snacks.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 371 m²

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 220 people

Find out more
ibis Melbourne - Hotel & Apartments Meeting Room

Our guest reviews for
ibis Melbourne - Hotel & Apartments

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

8,393 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,914 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

frequent stayer

TripAdvisor rating 4.0/5

OnAir12587961180 Business - 16/04/2019 TripAdvisor review

Once again stayed here on a hospital visit but this time a little disappointed. Phone was flashing message at reception but apparently this was not so and then all the milk was off However the ibis restaurant was amazing and Shashi was the best his service was spot on and his attention to customer was excellent

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. Thanks for choosing to stay with us. We are sorry that there were some issues that made your stay disappointing. We will try our best to make your stay pleasant and please let us know if there is any other aspect that needs to be improved. It is always a pleasure to receive positive feedback. I will share your comments with our team especially to Shashi. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant. Sincerely, The ibis Melbourne Hotel and Apartments e h1564-fo@accor.com

Enjoyed our stay very much

Customer review rating 4.3/5

Anne Friends - 15/04/2019 AccorHotels certified review

Comfortable, clean, well appointed, close to trams and Queen Vic Market

Dear Teresa W., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ibis Melbourne Hotel and Apartments e h1…

Depressinf

Customer review rating 4.3/5

Anonymous Families - 14/04/2019 AccorHotels certified review

Guest Access from car park is not acceptable. Driver access to and from parking lot is awful. On check In wrong room number was given so we carried all of our luggage and a baby to the wrong room had to come back down again and get correct info from reception. Lighting in room is awful. Room given had no natural light. Room acoustics were bad. Positive- room was clean. Prior to booking hotel reception phone was unanswered a number of times a when trying to reach to make changes. On several occasions line was disconnected. Very frustrating.

Dear Jarrah G., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel & Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The ibis Melbourne Hotel and Apartments e h1…

The hotel was a base and did the job.

Customer review rating 4.3/5

Angela R. Families - 14/04/2019 AccorHotels certified review

Check in was friendlyish. Noone did anything outstanding. Room was adequate. Housekeeping poor. Only done twice in 6 nights. By late afternoon if it hasn't been done by then..then don't bother.

Dear Jason R., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel And Apartments. I am sorry that your experience did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Should you wish to share further details of how we could have improved your experience, please do not hesitate to contact me directly on h1… We appreciate your sharing your experience and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, The ibis Melbourne Hotel and Apartments e h1…

Nice

Customer review rating 4.3/5

Sachin S. M. Business - 14/04/2019 AccorHotels certified review

It was a nice experience rooms were very good bed was very comfortable breakfast was very tasty

Dear Sachin M., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ibis Melbourne Hotel and Apartments e h1…
Customer review rating 4.3/5

Heather W. Families - 13/04/2019 AccorHotels certified review

We were very happy with family mini-break stay at Ibis Melbourne. The apartments were clean and comfortable and suited us perfectly to accommodate 7 adults and 3 children. I called the hotel several times in the month leading up to our stay with various questions and the staff who spoke to me on all occasions were very helpful and pleasant. The staff at reception and in the restaurant were also excellent.

Dear Heather W., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ibis Melbourne Hotel and Apartments e h1…

Excellent

Customer review rating 4.3/5

Shenee S. Friends - 12/04/2019 AccorHotels certified review

The rooms were well kept and very comfortable, and the service was also amazing.

Dear Shenee S., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Melbourne Hotel and Apartment h1…

Great stay

Customer review rating 4.3/5

Andrew Couples - 12/04/2019 AccorHotels certified review

The Assistant Manager who checked us in came across as unwelcoming and unfriendly. He said our Accor Gold upgrade was to a high floor and then when we got to the room my wife was horrified when people in the other building were very close. This was was sorted out very effectively however by the manager Ben who provided excellent service and upgraded us to a much better apartment. The rest of the stay was fantastic. The room was excellent, spotlessly clean, and the staff were friendly. The location of the hotel is good being close to both Elizabeth St and Swantson St. The Markets are also nearby. The breakfasts in the restaurant were excellent and the service great.

Dear Andrew K., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ibis Melbourne Hotel and Apartments e h1…

Really good

Customer review rating 4.3/5

Anonymous Families - 12/04/2019 AccorHotels certified review

Comfortable beds and pillows. Friendly staff, quiet room. Minimal cleaning done during stay, did not even wipe down basin or clean dishes but did get clean sheets after 3 days which was great.

Dear Hayley Jane van der Z., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ibis Team h1…

room was comfortable and quiet

Customer review rating 4.3/5

Owen G. Solo - 12/04/2019 AccorHotels certified review

As I had come to Melbourne for an appointment at the Australian Conservation Foundation premises in Leicester St., The Ibis Hotel was a convenient location. Also a shuttle bus stops outside at set times during the day, making it easy to return to Southern Cross station for the XPT back to NSW. Being from country NSW (Wagga Wagga) , and not familiar with Melbourne, I considered your hotel had a good location, with good service.

Dear Owen G., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Hotel and Apartment Team e- h1…

Decent location and aesthetic rooms

Customer review rating 4.3/5

Nandakishore Families - 12/04/2019 AccorHotels certified review

Location is decent in terms of access to City centre. Rooms were neat and clean. We appreciate that. However, the bed quality was a bit let down. Breakfast buffet was pretty decent. Needs to improve on the variety of the spread.

Dear Nandakishore M., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.I would like to extend that your constructive feedback will always help to improve the hotel operation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ibis Melbourne Hotel and Apartments Team e h1…

We really enjoyed our stay at the Ibis.

Customer review rating 4.3/5

Jeanette Couples - 12/04/2019 AccorHotels certified review

Our room was very clean and comfortable which we appreciated. The room was quiet, the linen was white and fresh, and the bed comfy so we slept well. We appreciated being able to park there too. Being close to the Vic market was ideal for us, and we were easily able to get to our show using public transport. The cost of the accommodation was reasonable.

Dear Jeanette D., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Team h1…

Really good

Customer review rating 4.3/5

Anonymous Couples - 12/04/2019 AccorHotels certified review

Good location. Extremely quiet room. Excellent service and loved the breakfast

Dear Marc H., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ibis Melbourne Hotel and Apartments Team e h1…

Ok

Customer review rating 4.3/5

Andrea Couples - 12/04/2019 AccorHotels certified review

Ok but the other guests were very noisy

Dear Andrea N., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Hotel and Apartment Team h1…

Generally good

Customer review rating 4.3/5

Anonymous Couples - 12/04/2019 AccorHotels certified review

No real problems only it would of been nice to get into room to freshen up after flight as we were heading out,it was only 1.30 and check in is at 2 but still.

Dear Charles W., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ibis Melbourne Hotel and Apartments Team e h1…

I probably wouldnt stay there again

Customer review rating 4.3/5

Brendon Couples - 12/04/2019 AccorHotels certified review

The fan was so noisy and even when you close the bathroom door both my partner and I had problems sleeping - the view was also crap - room 507

Dear Brendon B., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel & Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The ibis Melbourne Hotel and Apartments e h1…

Good location and value

Customer review rating 4.3/5

Ann Business - 12/04/2019 AccorHotels certified review

Overall a good experience, but I think some improvement can be made to the cleaning of the rooms.

Dear Sheryl M., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Melbourne Hotel and Apartment h1…

Convenient and comfortable

Customer review rating 4.3/5

Gazza Business - 11/04/2019 AccorHotels certified review

Stayed for six nights - apartment was adequate to my needs. However wished I could open a window (don't like air conditioning) and despite having a window it looked out onto a side of a building. I couldn't tell if it was sunny or not. Also no tea towel supplied but dishwash detergent was.

Dear Garry A., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.I would like to extend that your constructive feedback will always help to improve the hotel operation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ibis Melbourne Hotel and Apartments Team e h1…

Courteous staff, especially Duty Manager Carlos

Customer review rating 4.3/5

Mdm T. S. K. Couples - 11/04/2019 AccorHotels certified review

Very satisfied in all aspects

Dear Siew K. T., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially to Carlos. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Melbourne Hotel and Apartment h1…

Feeling welcome

Customer review rating 4.3/5

Anonymous Business - 11/04/2019 AccorHotels certified review

As per usual a great stay. Front desk is good / all staff has been friendly and check in is efficient. I really appreciated the strawberries/blueberries in room as welcome gift. Great idea to add the healthy option. Couldn’t resist them. Room - a little TLC will be needed in months ahead. Restaurant - still hit and miss. This time I was told I couldn’t get a discount on my food bill. I only selected an entree , which was actually more expensive than some of the mains. However was told the discount was only for mains. Which I know from previous experiences is not true. Either way it was only a 4$ discount so not worth the fuss; but either honour the accor plus program the way it is intended or don’t. Fortunately: more important check in / out experience and feeling welcome is great.

Dear Ronald K., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ibis Melbourne Hotel and Apartments e h1…
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