Hotel - ibis Melbourne - Hotel & Apartments
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Melbourne - Hotel & Apartments Hotel

4.0/5 1,824 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Hot meals
  • Snack & beverage machine

Business services

  • 3 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

Stylish and comfortable, guest rooms and apartments at ibis Melbourne Hotel and Apartments provide the perfect place to retire to. Each room is tastefully appointed, modern, and includes an ibis Sweet Bed, an LCD TV, an iPod docking station, and basics such as tea and coffee making facilities, iron, hair dryer, safe and fridge. This Melbourne hotel also features spacious one and two bedroom apartments, complete with kitchenettes and separate lounge areas for guests who need more space.

  • 250 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • WiFi in your room
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Bathtub
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 7,051 reviews

Our guest reviews for ibis Melbourne - Hotel & Apartments

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,824 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 11/08/2018 AccorHotels certified review
« Disappointing »

Terrible night's sleep, could hear everything, aircon wasn't working - room way too hot. no food options available upon arrival. No view - but that's fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan, Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel & Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Q. Families - 11/08/2018 AccorHotels certified review
« Clean, comfortable and value for money »

The room was comfortable and clean. Staff were friendly. The location was convenient, a short walk from Queen Victoria Market and the hotel is also within the free tram zone. The breakfast buffet was value for money with the discount for reserving in advance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Q., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. Getting a 100% score is incredibly flattering. I will make sure the entire team learns about your review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Anonymous Families - 10/08/2018 AccorHotels certified review
« Not the best ibis but still good »

This is the 4th ibis I've stayed at in as many countries and while this one was quite good, it wasn't nearly the best one I've stayed at. If the location wasn't so great, as in close to a major street that easily took you downtown, I would have given this particular ibis a 5 rating. This is for the ammenities, cafe, prices, "bang for your buck", etc. I really enjoyed my previous experiences at ibis properties and will continue to book there whenever possible but if this property was my first experience, I doubt highly that I would be writing the same thing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joel H., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel And Apartments. If there is anything further I can assist you with regarding this or any future stay, please do not hesitate to contact me directly on h1… We appreciate your sharing your experience and we hope to see you again soon. Kind regards, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Jennifer Business - 10/08/2018 AccorHotels certified review
« No window- hot room to sleep in »

I couldn’t sleep. The room was so hot and I felt sick in the morning. I rang the manager who was unable to assist as the air conditioner was set

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer, Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel & Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Andrew Business - 10/08/2018 AccorHotels certified review
« Really nice place. »

The friendly check in, easy parking overall great service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback regarding our service. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Masoud Families - 10/08/2018 AccorHotels certified review
« Relaxed stay in clean Hotel »

It was a relaxing nice stay in thi shotel, very friendly staff and good services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Masoud, We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to seeing you again soon. Kind regards, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Yang C. Families - 10/08/2018 AccorHotels certified review
« friendly staff, very quick check in an check out process. »

location is very convenient. Comfortable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yang, We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. Especially when it concerns our staff, we are utterly delighted. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Dolores Families - 10/08/2018 AccorHotels certified review
« This is a no brainer hotel for me every time I visit Melbourne. »

No hassle hotel for me. Your concierge is truly customer oriented.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria, We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. Thank you so much for your kind words. I am happy to learn that you enjoyed the personalised service by our concierge. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Anonymous Business - 10/08/2018 AccorHotels certified review
« feedback from our staff who stayed there »

well below standard, not clean. We cancelled future booking

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lee, Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel & Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Doug Couples - 10/08/2018 AccorHotels certified review
« Clean efficient and functional »

I stay at Ibis weekly because they provide me with the comfort of home whilst I travel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Doug, We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. Thanks a lot for your review. To be called "home away from home" is the epitome of positive guest feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

J M. Friends - 10/08/2018 AccorHotels certified review
« Quite rooms, good location, clean. Bathrooms would benefit from renovations. »

The location was handy & only one stop outside the free tram zone. The room was very quite from external & hallway noise which was excellent. The room was small, but clean & tidy. The bathrooms need to be renovated as the shower silicon & grouting was in poor shape.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie, We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive, detailed and constructive feedback. I will share your comments with the entire team, to correct where needed, and to compliment where deserved. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Anonymous Families - 09/08/2018 AccorHotels certified review
« Very good hotel in good location »

Our stay there was a pleasant one. We liked the room, the breakfast, the staffs were nice too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arome P., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards The Ibis Team

Tan Families - 07/08/2018 AccorHotels certified review
« Within expectation »

Last year, I was given a much bigger room for 4 person. This year the room is so much smaller. Disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chee K., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel And Apartments. If there is anything further I can assist you with regarding this or any future stay, please do not hesitate to contact me directly on h1… We appreciate your sharing your experience and we hope to see you again soon. Regards The Ibis Team

Anonymous Solo - 07/08/2018 AccorHotels certified review
« Relaxing-Refreshing-Returning!! »

I found the Ibis to be professionally run from the time I arrived to when I left. The room, service and cleanliness were top class and they followed up with something I had left back in the room after I had left.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mario, We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. Feedback like yours is our fuel. Thank you so much. I will personally ensure that the entire team receives your compliments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Dayang Friends - 07/08/2018 AccorHotels certified review
« Ibis Hotel - value for money, strategic location and clean room. »

Front desk is helpful, room is clean and tidy, breakfast is good as it serves halal food such as vegetarian fried rice, porridge, hash brown, scrambled egg, bread, pancake, halal sausages except for bacons. Strategically located as it is just walking distance to Queen Victoria Market, halal cafe Pondok Rempah and tram station where can hop in for free.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dayang Faizah A., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards The Ibis Team

Name Couples - 07/08/2018 AccorHotels certified review
« Comfortable stay »

Fine -

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ruth, Thank you! Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Brendan N. Solo - 07/08/2018 AccorHotels certified review
« Convenient »

Nice room, shame the balcony had no access

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brendan Michael N., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards The Ibis Team

Cr Couples - 06/08/2018 AccorHotels certified review
« Just a room »

This room satisfied our need of somewhere to sleep and shower while we spent our waking hours wandering the city. It's location was close to a lot of things we wanted to see and do, with the trams making easy access to plenty more. You did feel a bit closed in with no balcony or view out the window, and we struggled to get the room temp comfortable for sleeping. Everything was clean and tidy in the room, but the halls and elevator felt tired dreary. The connecting restaurant, which we used purely because we were too exhausted to go anywhere else on the last night, was over priced for a pretty average meal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Craig, We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. Detailed feedback like yours is very valuable to us. Thanks a lot. We have taken your remarks regarding the restaurant and air conditioning on board and are looking at options with the departments involved. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Susan H. Families - 05/08/2018 AccorHotels certified review

It was great. My husband stayed with me the 1st night then had toge to St Vincents Hospital for cancer treatment. I felt extremely safe staying on my own. Staff were wonderful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan, We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. I am glad to read that you had an enjoyable stay with us. Considering the nature of your visit it is so important that your stay is comfortable and without a worry. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Fu-Chun H Solo travel - 05/08/2018 TripAdvisor review
« Almost perfect »

As a platinum member, I received everything you can give me and I am so appreciated. I got upgraded to your one-room apartment and received a delicious chocolate. However, my room was cleaned on the day before I check-out and everything including the cake and my clothes were gone. The clothes were found but I missed the cake. What a pity.

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