Hotel - ibis Melbourne - Hotel & Apartments
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Melbourne - Hotel & Apartments Hotel

4.0/5 1,857 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Hot meals
  • Snack & beverage machine

Business services

  • 3 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

Stylish and comfortable, guest rooms and apartments at ibis Melbourne Hotel and Apartments provide the perfect place to retire to. Each room is tastefully appointed, modern, and includes an ibis Sweet Bed, an LCD TV, an iPod docking station, and basics such as tea and coffee making facilities, iron, hair dryer, safe and fridge. This Melbourne hotel also features spacious one and two bedroom apartments, complete with kitchenettes and separate lounge areas for guests who need more space.

  • 250 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • WIFI in your room
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Bathtub
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 7,667 reviews

Our guest reviews for ibis Melbourne - Hotel & Apartments

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,857 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Danny D. Couples - 04/12/2018 AccorHotels certified review
« Great budget accommodation »

From the moment we arrived the staff were welcoming and always polite with smiles all round and made us feel special. The food was absolutely wonderful, overall we had an awesome stay. The only problem I had was that there was no windows to open to let infresh air and no smoking area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Danny D., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. Thank you for letting me know about the service provided by the team during your stay, it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

Wayne P. Business - 04/12/2018 AccorHotels certified review
« No problems »

It was a very enjoyable stay at your hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wayne P., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Abu K. Families - 04/12/2018 AccorHotels certified review
« Customer Service »

Check in representative was very professional and friendly. She made me very welcome. Well done IBIS employing such representative.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abu K., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. Thank you for letting me know about the service provided by the team during your stay, it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

Anonymous Business - 04/12/2018 AccorHotels certified review
« Consistent service - check in lately a bit slower than usual »

Consistent recognition of loyalty level. Pleasant and good value for money. Front desk efficient, with a few exceptions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ronald K., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. Thank you for letting me know about the service provided by the team during your stay, it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

Michael Solo - 04/12/2018 AccorHotels certified review
« Excellent stay! »

This has been among the most ideal place for my stay in Melbourne, being close to the shops and even car rental! I will choose this hotel as top preference whenever I travel to Melbourne!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chee K W., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

Simone J. Business - 03/12/2018 AccorHotels certified review
« Has everything need and want in a hotel »

Love the apartment- great bed, bathroom with large vanity to put my stuff, great bath. Love the blockout blinds- that is a huge plus for me, plus its always quiet. I have stayed here several times and this is why. Kitchenette has everything I need. Very clean. All staff are lovely

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simone J., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

Karlee Families - 03/12/2018 AccorHotels certified review
« Clean, comfortable, central location »

Easy check in, friendly professional staff. Upgraded to 1 bed apartment. Fantastic location, walking distance to shopping precincts, tourist attractions, amazing eateries & Queen Vic market. Loved the free drink, then buffet breakfast in the restaurant. A great place to stay for a City experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karlee R., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

Anonymous Couples - 03/12/2018 AccorHotels certified review
« Good location »

check in was confusing and no upgrade or extras as an ACCOR member.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen C., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel And Apartments. If there is anything further I can assist you with regarding this or any future stay, please do not hesitate to contact me directly on h1… We appreciate your sharing your experience and we hope to see you again soon. Kind regards, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Fiona Couples - 03/12/2018 AccorHotels certified review
« Our stay was enjoyable, and the location was handy to the city, markets etc. »

It was nice to have our room serviced daily. The only thing it lacked was fresh air in the rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fiona C., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is great to hear that you enjoyed the comfort and cleanliness of the rooms, it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to seeing you again soon. Kind regards, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

Brian C. Solo - 02/12/2018 AccorHotels certified review
« Comfortable and pleasant. »

Second stay at Ibis Melbourne Hotel & Apartments and is now my hotel of choice in Melbourne. Friendly and helpful staff, good standard of accommodation not to mention the beds which are so comfortable particularly if you miss your own bed!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian C., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

Anonymous Business - 02/12/2018 AccorHotels certified review

The Staff, especially Ben at reception was, extremely helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Felicity H., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. Thank you for letting me know about the service provided by Ben during your stay, it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

Leanne B. Business - 02/12/2018 AccorHotels certified review
« Friendly, helpful staff, spacious rooms, weel presented & very clean. »

This stay was only overnight, my room was spacious & clean, bit noisy with trucks through the night though. Had breakfast while there, lots of choices & well presented. Greeted by friendly staff, very helpful explaining things, Riley was there when I checked in, was training but was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leanne B., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. Thank you for letting me know about the service provided by the team during your stay, it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

Derekchapman Couples - 02/12/2018 AccorHotels certified review
« Satisfied, did the job for what we needed »

Was appropriate for what i needed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Derek C., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

Shakil A. Business - 01/12/2018 AccorHotels certified review
« It was awful, I didn't get my room at the right time. »

To be honest, it was awful and I was disappointed with the service. My check-in-time was 2.30 pm and booked for that about 10 days before, however, unfortunately, they gave me the room at about 9.30 pm. I will give a second thought before I book for this hotel again, sorry to say!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammad Shakil A., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel And Apartments. I am sorry that your experience did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Should you wish to share further details of how we could have improved your experience, please do not hesitate to contact me directly on h1… We appreciate your sharing your experience and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Kym Solo - 01/12/2018 AccorHotels certified review
« Simple and no unnecessary frills »

This was my second stay at this hotel. I chose to come again, not just because the location was good, but because I like the balance of comfort and practicality. I want a comfortable bed and a cup of coffee, but I don't need to pay $300 for a night for a wannabe palace when I will be asleep or away most of the time. The Ibis provides that nicely. I also appreciate the onsite parking, which was my reason for choosing it the first time. Ibid provides the basics while still feeling modern, clean, and luxurious at a very reasonable price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kym G., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

C. V. Families - 01/12/2018 AccorHotels certified review
« Extremely friendly and helpful staff »

The staff were very friendly n helpful, The breakfast was very good, Apartment fully equipped. Clean and spacious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear V. C., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Eddie N. Couples - 01/12/2018 AccorHotels certified review

The reception staff seemed rather COOL towards the new comer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yui Pan N., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel & Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Dean L. Business - 30/11/2018 AccorHotels certified review
« Very nice short stay on a busy work trip »

Good front desk reception, tidy rooms and great location in CBD

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dean L., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

Anonymous Couples - 30/11/2018 AccorHotels certified review
« Not happy »

We stayed there on our honeymoon last weekend. The breakfast was cold and the chef didn’t know how to cook a sunny side egg. We complained daily to the staff who just defended their chef and told us that they would look into it. The chef placed the new hot food on top of the old food that had been sitting there for who knows how long right in front of a supervisor as my husband was complaining about the food and nothing was done or said. Throughout the time we were there they had only 1 lift working and the last day we were there we waited over 30mins to get to the lobby so we could check out as there was only 1 lift working we asked a cleaner where the stairs were so we could walk down but were just told we had to wait for the lift no stairs. Once we finally got to check out we had to rush to get our flight as we were running late. Would not recommend this hotel and definitely won’t be back!!

Cody Q. Couples - 30/11/2018 AccorHotels certified review
« Great »

It was great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cody Q., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

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