Hotel - ibis Melbourne - Hotel & Apartments
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Melbourne - Hotel & Apartments Hotel

4.0/5 1,841 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Hot meals
  • Snack & beverage machine

Business services

  • 3 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

Stylish and comfortable, guest rooms and apartments at ibis Melbourne Hotel and Apartments provide the perfect place to retire to. Each room is tastefully appointed, modern, and includes an ibis Sweet Bed, an LCD TV, an iPod docking station, and basics such as tea and coffee making facilities, iron, hair dryer, safe and fridge. This Melbourne hotel also features spacious one and two bedroom apartments, complete with kitchenettes and separate lounge areas for guests who need more space.

  • 250 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • WIFI in your room
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Bathtub
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 7,386 reviews

Our guest reviews for ibis Melbourne - Hotel & Apartments

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,841 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Families - 10/10/2018 AccorHotels certified review
« Pretty good for a budget hotel »

Nice clean rooms, nice food. Good service

Michelle Families - 10/10/2018 AccorHotels certified review
« More attention to detail, but when sorted a very comfy stay :) »

Staff need to focus more on the detail, king wasnt split into singles and I asked 3 times in 1 day and at 8.15pm the room still wasnt done the way i asked so we had to wiat until the next day for this to be corrected. i couldnt get on WIFI the first night, plus we had no water as promised. The next night everything was perfect, we even had a little gitft to say sorry but just a shame everything wasnt right the fist night. Breakfast could be better too. Room 1120 was very comfortable, quiet and clean. Motel had great access to Vic Market and is the start of the Free City Tram area, so excellent for shopping

Cestypm Couples - 10/10/2018 AccorHotels certified review
« Chatting reception staff »

Could be nice if reception staff is talking to you but if there is large discussions about personnal matters of all guests in line before you and you should wait for checking out 20 minutes it´s absolutely crazy !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pavel M., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel And Apartments. I am sorry that your experience did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Should you wish to share further details of how we could have improved your experience, please do not hesitate to contact me directly on h1… We appreciate your sharing your experience and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Jason Business - 10/10/2018 AccorHotels certified review
« Very disapointing »

Very disappointing No local facility information in room Bedding was terrible Floors sticky and dirty Fridge Dirty WAY OVER PRICED for the simplictic facilities Shower cold after 2 minutes entry from carpark with lauggage was shocking and hard for elderly and young people was told I would be charged for the parking which was advertised as free when I booked NEVER STAY THERE AGAIN!!!!!!!!!! paid less than half the $295 per night at other places which were clean and offered more services and local restuaraunt, site seeing and other facility advice.

Dale M. Business - 09/10/2018 AccorHotels certified review
« Nice place close to city »

Ease of check in and out Close to everything

Ahmad O. Couples - 09/10/2018 AccorHotels certified review
« 5 nights stay at Ibis Melbourne hotel & apartments »

The hotel location is very convenient for Victoria Market and Chinatown. We were allocated a one bedroom apartment on the 3rd floor. The room was very clean and comfortable but had NO view. Looking out of the windows, all we can see is the wall of the adjacent building☹️. The bed linen and pillow cases were not changed for the whole of our 5 night stay . We were also given milk (for tea/coffee) that had expired (use by 3 SEP 2018)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmad O., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel And Apartments. I am sorry that your experience did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Should you wish to share further details of how we could have improved your experience, please do not hesitate to contact me directly on h1… We appreciate your sharing your experience and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Peter J. Couples - 09/10/2018 AccorHotels certified review
« Clean and comfortable, good breakfast selection. »

Overall it was a pleasant stay. The room was plain but clean and comfortable. The hotel staff helpful. One negative was the hot water in the shower was difficult to adjust.

Anna S. Friends - 09/10/2018 AccorHotels certified review
« A long weekend away »

I couldn't have been happier. The service was amazing!!

Anonymous Couples - 08/10/2018 AccorHotels certified review
« Staff friendly and helpful »

General cleaning on the premises could be improved - however the room clean. Had to ask for more toilet paper as it was not replenished. When extra items were asked for they arrived in good time. Reception staff friendly and helpful

Metta Families - 08/10/2018 AccorHotels certified review

Great room, great service, friendly staff, best price at best location.

Oscar X. Families - 08/10/2018 AccorHotels certified review
« great location, nice service, room need a renovation »

the front desk service is excellent. all the staff are nice. location is very good centrally located and easy to go to city cost of car park is very reasonable. but also limited. room is good for the cost, still, need a bit modernization. Breakfast is good enough for the cost, maybe need a bit more varieties

Peng L. Families - 08/10/2018 AccorHotels certified review

Hotel location is good, staff is friendly & nice, I receive a complementary birthday breakfast surprise on my birth date. Will definitely come back again

Ross C. Couples - 08/10/2018 AccorHotels certified review

Good location friendly staff room to small

Allison Families - 08/10/2018 AccorHotels certified review
« Friendly, clean, comfy »

Thoroughly enjoyed our stay. Very helpful, friendly staff. Super comfy bed I loved and clean. Happy.

Az Families - 08/10/2018 AccorHotels certified review
« Amazing »

Its a such great experience!

R. W. Couples - 08/10/2018 AccorHotels certified review
« Mrs »

Comfortable clean and convenient

Jessica A. Families - 08/10/2018 AccorHotels certified review
« Average Hotel Nice Staff »

I couldn't fault the customer service your staff provided. the location was good.

Kath Couples - 07/10/2018 AccorHotels certified review
« Clean comfortable room in a very convenient location »

Pleasant and friendly staff. Close to the free tram into the city. Clean hotel with adequate amenities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathryn B., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ibis Melbourne Hotel and Apartments e h1…

Edz Families - 07/10/2018 AccorHotels certified review
« Awesome »

Really fantastic stay, the staff were very accommodating and friendly; the room is clean and relaxing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edna C., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ibis Melbourne Hotel and Apartments e h1…

Kate Business - 07/10/2018 AccorHotels certified review
« Once upon a fairly average kind of experience... »

Nothing special.

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