Hotel - Mercure Arras Centre Gare Hotel
Mercure Hotel Mercure Hotel

Mercure Arras Centre Gare Hotel

4.0/5 870 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Cash machine  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-14:00 / 19:00-22:00
    • Opening hours : Week-end 06:30-12:00 / 19:00-22:00

Business services

  • 13 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Whether you are traveling alone, as a couple or with family, enjoy our quiet, spacious rooms, each furnished with a double bed or twin beds. If you want additional facilities and comfort, choose our Privilege Rooms.

  • 80 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 9 family rooms
  • 8 connecting rooms
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 1,542 reviews

Our guest reviews for Mercure Arras Centre Gare Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 870 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
John P. Couples - 16/09/2018 AccorHotels certified review
« Some good some things need attention »

We opted for the express breakfast. This varied from OK to down right indifference. Our room was very good. Parking was excellent. Reception staff were very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sabrina Iglesias - Chef de réception

Anonymous Friends - 15/09/2018 AccorHotels certified review
« Tired »

Downstairs was lovely but the rooms ere very tired and scruffy. Noisy too from other people In rooms.

Edouard P. Business - 14/09/2018 AccorHotels certified review
« Enjoyable trip »

Always enjoy my stay in Arras Mercure, clean room friendly crew. Restaurant is doing great dinner and breakfast it is a must in Arras

George W. Business - 12/09/2018 AccorHotels certified review

Excellent staff and easy booking

Anonymous Families - 04/09/2018 AccorHotels certified review
« Mrs »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sabrina Iglesias - Chef de réception

Vernon L. Couples - 04/09/2018 AccorHotels certified review
« Very good »

Polite friendly staff, easy check in/ out. Very comfortable bed and well equipped bedroom.

Ben Families - 03/09/2018 AccorHotels certified review
« Comfy, clean, good food and bar »

Very friendly staff , comfy clean and quiet rooms, great lounge, bar and restaurant area.

DonPageDownley Couples - 03/09/2018 TripAdvisor review
« A good rest »

We stayed in Arras as part of our return home from the French Alps. The hotel was easy to find as it is adjacent to the Central railway station. Finding the car park was less easy, but we got there after a short tour around the station car park. It's underground, and shared with lots of other hotels and the general public, so finding the Mercure sign was not so easy. There was no-one on reception when we got there, but we were soon checked in and, although we were a little early arriving, our room was quickly cleaned and made available. The room was smart and modern. We had tea in our room, and then went into the town centre, which was just a few minutes walk away. The Grand Place was buzzing, as there was a major event going on in the main square. Noisy but fun. Later, we had dinner at the hotel. It was a lot quieter that the town centre. The food was good, and reasonably priced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Madam, Thank you very much for your nice comment. It was a pleasure to welcome you and we hope to welcome you for a next stay. Regards, Sabrina - Front Office Manager

Vicki M. Families - 02/09/2018 AccorHotels certified review
« Smart and good value »

Clean and well-presented room; efficient check-in; excellent breakfast; well-placed for exploring Arras

Couples - 30/08/2018 TripAdvisor review
« Great position in Arras »

We caught the train from London to Arras and were able to just walk across the road to the Mercure - very handy. After dropping our bags we crossed another road and were in the midst of the shops and the Square. Surprised at the size of Arras and all it had to offer. After touring the battlefields it was a pleasure to come 'home' to our comfy room and bed. Breakfast was another plus. Young staff very pleasant.

Madonna Couples - 29/08/2018 AccorHotels certified review
« The hotel was situated in a perfect place a pond the staff were friendly and helpful. »

The room was huge compared to most European rooms. The hotel had everything you wanted contained within. It was close to all amenities, e.g. trains, the two squares with many restaurants yet it was quiet. My husband and I had a great stay. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Arras Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrina Iglesias - Chef de réception

Anonymous Couples - 27/08/2018 AccorHotels certified review

It’s a pity there is no airco in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. I'm sorry about the air con. We know that it's a problem. We will put it next year. Sincerely, Sabrina Iglesias - Chef de réception

R E. O. Families - 21/08/2018 AccorHotels certified review
« Overall we were made to feel welcome »

Arrival was dealt efficiently. We were on the second floor and the room was satisfactory. My daughter was on the first floor and there room was superb. The breakfast's were excellent.

Simon C. Solo - 20/08/2018 AccorHotels certified review
« An excellent stay, apart from kitchen noise from 6am »

A small room, but perfectly adequate and very comfortable. The shower is excellent and I liked the separate toilet/shower rooms. I also liked the door that shut off the toilet area and the entrance door - it reduced the noise from the corridor to nothing. Noise from the kitchens woke me at 6am, but overall I would prefer an inner room again as it avoids noise from the street. The reception was excellent and all the staff were very friendly. The bar and seating was perfect and the breakfast was excellent. All in all a very good place to stay and I will be back!

George Business - 18/08/2018 AccorHotels certified review
« Great stay »

An absolutely fantastic hotel with a nice restaurant and very modern rooms. Great location and parking wasn’t too expensive.

Anonymous Couples - 16/08/2018 AccorHotels certified review
« Welcoming »

Nice hotel in near Arras station. Comfortable bed in spacious room. Pleasant breakfast in bar 58

Mr. J. Business - 15/08/2018 AccorHotels certified review
« I found your staff helpful and very professional »

We found your hotel very comfortable, with well prepare rooms and very clean and tidy

James L. Families - 10/08/2018 AccorHotels certified review
« Good, staff spoke English which was great very helpful »

Stayed here two nights while taking trains to Paris and back. Always had staff at desk. Good safe parking in underground carpark at reasonable rates. Room as required was clean and pleasant.

Douglas T. Families - 09/08/2018 AccorHotels certified review
« New, comfortable, stylish hotel with friendly professional service. A fun bar with foodball, and an excellent breakfast buffet. Highly recommended »

We stayed at the hotel as “base camp” while exploring the Somme battlefields. We are from the US. Would certainly recommend the hotel to others.

D.a. Couples - 06/08/2018 AccorHotels certified review
« Much worse than previous visits »

5th time at this hotel over several years. Front desk staff and restaurant staff in evening exellent. Breakfast staff disorganised and despite the small number of people unable to replenish most items. Dinner in the past has been excellent with a reasonable menu -- now very poor. Breakfast choice poor. Apart from soap no toiletries in the bathroom -- even the cheapest hotel supplies these.

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