Mercure Arras Centre Gare Hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 1,490 reviews

Mercure Arras Centre Gare Hotel - Image 1
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Description

Hotel extras

  • Downtown, a few minutes' walk from the train station and historic center

  • Restaurant offering cuisine made with fresh, seasonal ingredients

  • 538-sq.ft. air-conditioned fitness room with natural light

  • Secure public car park (fee required)

  • 8 meeting rooms including 1 auditorium with 300 seats

Our accommodation(s)

Hotel location

Mercure Arras Centre Gare Hotel

58 boulevard Carnot
62000 ARRAS
France

GPS:50.287025, 2.778495

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Le 58

Our cuisine is made from fresh, seasonal ingredients. Every week, on our chalkboard, you'll find new suggestions based on our Chef's market. Nice to see you again!

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,490 reviews

TripAdvisor Rating  4.0/5  1,141 reviews

Certificate of excellence 2023

Médiocre

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Hotel was mediocre. It was fine for one night. Best quality is its proximity to the train station. Hotel restaurant was terrible

Dear Mrs C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Arras Centre Gare. We are sorry that your experience did not meet your expectations. We are sorry to hear you are disappointed about our services. Please do not hesitate to share about your concerns during the stay so we can propose appropriate solutions when you're still in the hotel. We present our sincerest apologies. We take into account all your remarks. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aurora - Service réception.

Great Stay!!

Customer review rating 5.0/5

Ian S. Business - Confirmed reviews ALL

Lovely hotel, great location, wonderful staff!!

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Arras Centre Gare. We are happy to hear you did enjoy your stay with us, especially the location and the welcome of our staff. Thank you very much for such a great review ! It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurora - Service réception.

great experience

Customer review rating 4.5/5

Siyuan (. H. Business - Confirmed reviews ALL

great experience

Dear Guest, We very much appreciate your comments regarding your stay in our Hôtel Mercure Arras Centre Gare. It is always a pleasure to receive such positive feedback. We are happy to hear you did enjoy your stay with us and our services.Thank you for such an excellent review ! I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurora - Service réception.

Wonderful Experience!

Customer review rating 5.0/5

Sarah B. Families - Confirmed reviews ALL

So impressed with this hotel. Very friendly welcome from the staff. A very clean, comfortable hotel.

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Arras Centre Gare. It is always a pleasure to receive positive feedback. We are happy to hear you did enjoy your stay with us, especially the welcome of our staff and the comfort of our rooms. Thank you very much for such a great review. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurora - Service réception.

Great service, great location.

Customer review rating 4.5/5

Stephen S. Couples - Confirmed reviews ALL

This is the 6th time we have stayed here en route to the Channel Tunnel. The hotel is just w5 minutes from the autoroute; there is free underground parking, a lovely bar& restaurant; comfortable room & dog friendly. What more could you ask for?

Dear M. S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Arras Centre Gare. It is always a pleasure to receive positive feedback. We are happy to hear you did enjoy your stay with us, especially the comfort of our rooms, the location and all our services. Thank you very much for such an excellent review ! I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurora - Service réception.

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Other web-users rate our hotel

  • 672 reviews 9.6/10 Location
  • 803 reviews 8.5/10 Room
  • 1,068 reviews 9.7/10 Service
  • 11 reviews 7.8/10 WiFi
  • 473 reviews 8.7/10 Breakfast
  • 380 reviews 8.5/10 Comfort
  • 261 reviews 9.6/10 Vibe
  • 260 reviews 9.1/10 Cleanliness

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