Hotel - Mercure Arras Centre Gare Hotel
Mercure Hotel Mercure Hotel

Mercure Arras Centre Gare Hotel

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4.0/5 779 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Cash machine  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-14:00 / 19:00-22:00
    • Opening hours : Week-end 06:30-12:00 / 19:00-22:00

Business services

  • 13 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Whether you are traveling alone, as a couple or with family, enjoy our quiet, spacious rooms, each furnished with a double bed or twin beds. If you want additional facilities and comfort, choose our Privilege Rooms.

  • 80 rooms
  • 75 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 4 family rooms
  • 8 connecting rooms
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,098 reviews

Our guest reviews for Mercure Arras Centre Gare Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 779 reviews
AccorHotels certified review
Bradley W. Families - 12/12/2017
« Christmas trip weekender.. »

Nice hotel close to the station, very friendly and helpful staff, the bedrooms are a little small and should have a safe, but the bathrooom was excellent.

AccorHotels certified review
Paul M. Families - 11/12/2017
« A great experience »

A great hotel in a very convenient location (we came for the Christmas market) and the room price was good value for money. We'll be back to Arras next year and will definitely be staying at the Mercure again.

AccorHotels certified review
Caroline M. Couples - 05/12/2017
« Comfortable room and friendly staff »

We enjoyed our stay in a Newly decorated room with a bath in the bathroom which we prefer . Dinner was good but the temporary dining room is a bit bleak. Breakfast coffee was disappointing so we made our own with the pods.

AccorHotels certified review
Noel B. Families - 28/11/2017
« It is a nice hotel, halls could do with a lick of paint. »

It is a nice hotel, halls could do with a lick of paint.

AccorHotels certified review
This I. A. U. I. I. M. P. Couples - 25/11/2017
« Fine »

Good

AccorHotels certified review
D L. B. Couples - 22/11/2017
« very average »

Average and below expectation

AccorHotels certified review
Stephen H. Families - 20/11/2017
« Very pleasant stay »

Staff very helpful, room very nice cannot comment on food as we did not eat in the hotel

AccorHotels certified review
Ribena Couples - 19/11/2017
« Fourth visit »

No complaints at all

AccorHotels certified review
K. Couples - 13/11/2017
« Good service and facilities »

Good service at check in and during our stay. Facilities clean and appropriate.

AccorHotels certified review
Anna Couples - 11/11/2017
« Great central hotel, modern decor »

Stayed in one of the newly refurbished rooms, very comfortable room, big TV, everything we needed. The bathroom is very nicely done and spacious. The staff were nice, and the car parking costs reasonable (12 euros overnight).

AccorHotels certified review
Andree B. Couples - 10/11/2017
« Excellent short stay. »

Very pleasantly surprised by the convenient location and excellent facilities.

AccorHotels certified review
Chris H. Friends - 01/11/2017
« Very pleasant staff, clean rooms, good breakfast and well located »

One night stay on route from the UK to southern France. Crossed the channel late and stopped at Arras as it is only 1 hour from Calais. Easy to find from the motorway with good parking. A nice start to our holiday

AccorHotels certified review
R B. Couples - 30/10/2017
« Very friendly welcome »

A friendly hotel we located, but rooms now looking a little jaded.

AccorHotels certified review
Anonymous Families - 20/10/2017
« A comfortable and very satisfactory stay. »

Reception staff were always helpful. Room was comfortable and well-presented. Breakfast and dinner were good. It is inconvenient that there is no road space outside the hotel entrance for patrons to unload and load their vehicle. If the steps to the entrance were moved towards the entrance, space for a couple of vehicles would become available.

AccorHotels certified review
Rob Friends - 17/10/2017
« Very comfortable and well positioned hotel »

Close to the two squares and station. Well equipped and comfortable rooms. Nice breakfast. Friendly and helpful staff.

AccorHotels certified review
A.w.b. Couples - 01/10/2017
« Hotel in good position »

Enjoyable stay but very surprised there was no mirror in the main room. Mrs B. could not use her hair styler in the bathroom at the only mirror. Otherwise everything was O.K.

AccorHotels certified review
Brian Couples - 01/10/2017
« Central location »

Nearby underground parking (paying) and central location opposite Gare d'Arras make this an ideal location for visiting Arras. Recently refurbished rooms (although the combined bathroon/toilet as opposed to separate is a minus) are comfortable. A good selection of restaurants in the locality - Bistrol de Boucher is good- and an easy walk to the main square, busy on a Sunday afternoon when we were there. Breakfast is plentiful, especially if included in room rate.

AccorHotels certified review
Anonymous Couples - 26/09/2017
« MR »

AVERAGE EXPERIENCE

AccorHotels certified review
Roger M. Families - 21/09/2017
« Perfect »

Customer service was above and beyond the standard I would of expected. We got stuck here after breaking down and the staff were helpful supportive and most understanding. I could not of asked for more from them and the food and quality of the rooms was perfect too. The staff could not of been more accommodating

AccorHotels certified review
Mike I. F. Couples - 18/09/2017
« Correct, but no more »

This was a prestige double room. First the neagtive points: The window wouldn't tilt although it was meant to and the room was rather too hot. The keycards stopped working after a couple of hours (and this seemed to be a common problem with other rooms as well). The water prssure in the shower was not great and the lighting in the lobby where one puts one's suitcase was abysmal. The cook seemed to have trouble ensuring that there was a full choice of hot dishes at breakfast. On the plus side: The situation is very good. The staff were helpful and friendly. The bed was very comfortable and the bathroom well-appointed, so, overall, our stay was OK.

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