Hotel - Mercure Arras Centre Gare Hotel
Mercure Hotel Mercure Hotel

Mercure Arras Centre Gare Hotel

4.0/5 893 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Cash machine  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-14:00 / 19:00-22:00
    • Opening hours : Week-end 06:30-12:00 / 19:00-22:00

Business services

  • 13 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Whether you are traveling alone, as a couple or with family, enjoy our quiet, spacious rooms, each furnished with a double bed or twin beds. If you want additional facilities and comfort, choose our Privilege Rooms.

  • 80 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 9 family rooms
  • 8 connecting rooms
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 1,682 reviews

Our guest reviews for Mercure Arras Centre Gare Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 893 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Ken R. Friends - 24/11/2018 AccorHotels certified review
« EXPECTED FACILITIES FROM A WELL PLACED HOTEL »

Easy to find by car, and very close to the railway station, with secure underground parking (public) a short step away. Rooms are spacious enough and comfortable with adequate facilities. We did not use the restaurant, but the menu looked good and was sensibly priced. The staff on reception were excellent, both on arrival (we had checked in on-line) and departure. All in all, very satisfied.

Chris C. Couples - 22/11/2018 AccorHotels certified review
« Our stay this year was not as good as in previous years. »

As an Accor Club member I have a standard request to be given a quiet room. On our first night the room we were allocated was overlooking a busy junction. The noise, even with the windows closed, made sleep difficult. I requested a change of room for the second night, and was given a much quieter room overlooking an inner courtyard. The newly refurbished rooms are nice, but the lighting over the desk area and suitcase stand in inadequate making it very difficult to see what one is doing.

D. Families - 20/11/2018 AccorHotels certified review
« Excellent »

Great, , it was a really nice stay and a very comfortable Mercure Very quiet hotel, nice and good breakfust

J B. Friends - 19/11/2018 AccorHotels certified review
« Lovely bedroom- all very clean & comfortable »

All good. Thought the breakfast was rather expensive

Dianne Solo - 13/11/2018 AccorHotels certified review
« Great hotel »

No complaints at all and extremely comfortable. I guess you get what you pay for.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sabrina Iglesias - Chef de réception

T. Business - 12/11/2018 AccorHotels certified review
« good »

good at all points

Anonymous Families - 08/11/2018 AccorHotels certified review
« As we hoped »

Very pleasant and convenient

S B. Business - 06/11/2018 AccorHotels certified review
« Excellent location »

Check-in took a very long time and was not awarded with any complementary drink vouchers as a Platinum card holder. On a positive note, this is a very good hotel in an excellent location.

Anonymous Solo - 05/11/2018 AccorHotels certified review
« Good except that no evening 'snacks' were available in the bar, only full meal in the restaurant »

Very pleased, good location, friendly staff and I will use the hotel again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! I have taken in note your remark about the snack. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sabrina Iglesias - Chef de réception

Diana G. Couples - 05/11/2018 AccorHotels certified review
« Extremely enjoyable stay »

Great location near the historic centre of town. Reasonably priced secure adjacent car park. Friendly and efficient staff throughout the hotel. Modern and stylish public areas and spacious, attractive, well equipped guest rooms. We enjoyed a delicious dinner in the restaurant. The hotel is reasonably priced and represents excellent value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sabrina Iglesias - Chef de réception

Business - 05/11/2018 TripAdvisor review
« Stylish,modern hotel with excellent service and food. »

Well located close to the historic centre of Arras. Adjacent, reasonably priced car park. Friendly, efficient staff. Very stylish public areas. Modern, spacious well equipped bedrooms and ensuite. Good value for money. We will definitely stay here again when we return to Arras.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for your very nice comment. It was a pleasure to welcome you. Best regards, Sabrina - Front Office Manager

Fiona Couples - 02/11/2018 AccorHotels certified review
« A very pleasant stay »

We stayed for 1 night whilst visiting WW1 sites. Staff were very helpful. Free arrival drink was much appreciated. Room clean and comfortable. A very pleasant stay.

Doreen G. Families - 30/10/2018 AccorHotels certified review
« Very comfortable »

Extremely comfortable excellent Breakfast and all very cosy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sabrina Iglesias - Chef de réception

Sarah Families - 27/10/2018 AccorHotels certified review
« Good value and comfortable. »

We booked a Prestige Room for a one night stay. The room was spacious and comfortable. The breakfast had a good selection of fresh pastries, cereals and hot food. The only reason this wasn’t a 10/10 is that the sofa beds were not set up ready for my children and we had to do that ourselves.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We are sorry about the sofa. Sincerely, Sabrina Iglesias - Chef de réception

Cliff N. Friends - 27/10/2018 AccorHotels certified review
« An excellent,but short stay. »

Check in was perfect and the staff excellent. Breakfast was functional and good. The orange juice exceptional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sabrina Iglesias - Chef de réception

Anonymous Families - 21/10/2018 AccorHotels certified review

Ideal location and excellent standard of accomodation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sabrina Iglesias - Chef de réception

Peter R. Couples - 18/10/2018 AccorHotels certified review
« very satisfied. »

Everything was fine with breakfast the one exception. We came down at about 9.00am on the three mornings we were there and had to scrape the dishes to get what was only a very small amount. Would suggest that these should be refilled given that breakfast goes on until ten if there are people still to take breakfast.

Steve B. Couples - 17/10/2018 AccorHotels certified review
« Just about adequate »

Uncomfortable

Karen Couples - 17/10/2018 AccorHotels certified review
« Beautiful location, Ccomfortable place, helpful staff and a good restaurant. »

The experience was very good and it is a place that we would recommend.

Chris H. Couples - 16/10/2018 AccorHotels certified review
« Great Stay »

We booked a Privilege Room for three nights in Arras . Very comfortable and spacious room. Large bed with high quality bed linen. The room and the whole Hotel were clean and the decor was fresh . Reception were friendly and bi-lingual . Car parking was straightforward in the public area under the hotel at a flat rate of 11 euros a day. We paid for breakfast as part of the package - good value and good range of foods in the restaurant. Very good overall experience

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