Novotel Setubal Hotel 4 stars

TripAdvisor rating 4.0/5 611 reviews
Novotel Setubal
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+ 25 Services
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Hotel extras

  • Excellent access

  • Meeting rooms bathed in natural light

  • Free Car Park

  • Games rooms, outdoor playground, swimming pool and gardens

  • Tennis courts

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • LISBOA
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Gift shop/newspaper shop (Nearby)
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Services for children
  • Outdoor tennis court
  • Ski hire facilities (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Setubal

R Alexandre O'Neill no n°
Monte Belo
Nº de Registo:374
2910-509
setubal
portugal

Check-in from 14h00

Check out up to 12h00

  • BELOS TRANSPORTES :   SETÚBAL SETÚBAL

  • By plane

    LISBOA At 45km / 27.96 miles - Shuttle paying

  • By car

    A12 At 0.5km / 0.31 miles

  • By car

    A2 At 0.5km / 0.31 miles

  • By train

    SETUBAL At 2km / 1.24 miles

GPS :38.535232, -8.873167

Currently, close to our hotel

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Discover Lisbon in one day

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Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Standard Room with 1 double bed and a single bed

  • Max. number of persons: ‌3
  • Area: From 24
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard room with 1 queen bed and a sofa bed

  • Max. number of persons: ‌4
  • Area: From 24
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard room with two twin beds and an extra single bed

  • Max. number of persons: ‌3
  • Area: From 24
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Suite with a queen-size bed and sofa bed

  • Max. number of persons: ‌2
  • Area: From 48
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

RESTAURANT

Type of cuisine: Regional

Dinner is served in the à-la-carte restaurant, while snacks and lunch are served round the pool or on the terrace in summer. For events or meetings, lunch may also occasionally be served in the restaurant.

Dinner

19:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The perfect place to relax and socialize.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SWIMMING POOL BAR

Photo non contractuelle / Strictly non binding

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 252 m²

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Setubal

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,873 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

611 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

So good we return every year

Customer review rating 4.3/5

John S. Couples - 06/07/2019 AccorHotels certified review

From the moment we arrive and have such a friendly but efficient reception from the excellent staff to the time we leave everything is so good. We were impressed this year with the renovations to the rooms which were so clean and modern. The breakfast was as good as it has ever been. What more can one say.

Dear JOHN S., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Very good and comfortable hotel

Customer review rating 4.3/5

Ricardo Couples - 04/07/2019 AccorHotels certified review

The hotel is very good. My room was large with a double bed and an additional couch. There was a kettle and a small fridge with tea and coffee to be prepared. The fitness room is open 24/7 with good equipment. The only unfavorable point is that it is not easy to walk to the city center. But driving it took only few minutes.

Dear RICARDO S., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Nice, Clean, Quiet Hotel, but not very near anything, probably aimed more at business.

Customer review rating 4.3/5

Daniel B. Solo - 26/06/2019 AccorHotels certified review

The hotel is very clean, quiet, and a pleasant environment, although I didn't use all the facilities so I can't comment on everything, there seemed to be plenty available. But this is probably more a business hotel if you have a car, as it is not very close to town (a good 30min + walk). My disappointment was the restaurant, the service was extremely slow, and I mean very slow, sitting there an hour or more just to have a pizza, and 15 mins just to get a drink. On both occasions, tables were just not cleared when people left, which resulted in some customers having to sit at tall working desks or comfy sofas with small low down tables. It just seemed as though there was not enough staff. For this reason I left no tip on both nights. I was sat there over an hour and a half one evening, and I decided not to get a desert purely for the time I knew it would take to serve.

Dear DANIEL B., Thank you for taking the time to tell us about your experience at the Novotel Setubal restaurant. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernando Rodrigues Director / Manager

It was a pleasent stay.

Customer review rating 4.3/5

Peter M. M. Couples - 21/06/2019 AccorHotels certified review

We had no problems.

Exmo Senhor M., Agradecemos os seus comentários no seguimento da sua estada no Novotel Setubal. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Fernando Rodrigues Director / Manager

Comfort and quality

Customer review rating 4.3/5

Luis D. J. Couples - 03/06/2019 AccorHotels certified review

All our vacations in Setubal we chose Novotel because of the quality service and comfort this hotel give to us.

Exmo Senhor luis DE J., Agradecemos os seus comentários no seguimento da sua estada no Novotel Setubal. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Fernando Rodrigues Director / Manager

Great stop over on way to Algarve close to Lisbon with easy access

Customer review rating 4.3/5

David P. Families - 02/06/2019 AccorHotels certified review

Room fine, if a little dated, restaurant good and reasonable selection and price. Staff very friendly. Would use again

Dear DAVID P., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Great staff makes a great stay

Customer review rating 4.3/5

Miri Families - 24/05/2019 AccorHotels certified review

The front desk staff were fantastic - David, Rodriges, Ana. Joao. Every problem, every question got answered. Got good advises & recommendations from David. The room was specious & the bed was comfortable. loved that there is a separate space for the luggage & cloth. The pool was fantastic the kids loved it. Very serene area, easy to relax in. Breakfast can be improved. More vegan option will be appreciated. I asked & received every morning for sliced tomato. Christina is wonderful, very friendly & gives a homey feeling. Of course, I should mention Andrei who was very attentive & kind. The only downside was the renovations taking place on our floor, it was horrible, lots of dirt & noise & smell of fresh paint (some people love it, I don't). One day I returned tired & wanted to get some rest & I couldn't because of the noise. It seems that front desk staff really cared about my complaint but there was nothing they could do. Other then the renovations, all was really great.

Dear MIRI L., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Great short break, excellent service, slightly dated facilities

Customer review rating 4.3/5

D Families - 06/05/2019 AccorHotels certified review

Really enjoyed our stay at Novotel Setubal. The staff were very friendly and accommodating, breakfast was wonderful, loved the grounds and the children's area just perfect for families. The grounds and rooms are slightly dated and could really do with updating. Quite a bit of rubbish around the grounds and a pity that the herb garden is no longer maintained. We saw opportunities for tennis and basketball but no volleyball or football as indicated. Many of the pool chairs were broken. It was unpleasant to have the smoking area and so many people smoking at the entrance to the hotel. We did thoroughly enjoy our stay and the staff were very friendly.

Dear Dina L., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fernando Rodrigues Director / Manager

Excellent

Customer review rating 4.3/5

Felix R. Couples - 06/05/2019 AccorHotels certified review

Great hotel, satisfied with everything.

Dear FELIX R., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Very Good

Customer review rating 4.3/5

Alexandra Families - 05/05/2019 AccorHotels certified review

Very nice staff and place to stay. It was my second time at this Hotel. Just a note: why don't change the bathroom for a cabin?

Dear CARLA N., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Great place when you have kids

Customer review rating 4.3/5

Asiet Families - 29/04/2019 AccorHotels certified review

Great value for money, children loved it and keep asking when are we going back

Dear ASIER P., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Not like other Novotels where I stayed

Customer review rating 4.3/5

Bkt Solo - 25/04/2019 AccorHotels certified review

- They use Gold member welcome drink vouchers for Platinums which I think is a bit disrespectful even they explained that they were running out of the paper vouchers for Platinums. - The renovation work going on was a surprise. and during the day, they were working on many rooms next to my room. a part from the noises, there was a lot of dust and dirt which made it hard for me to stay - the breakfast was from 7-9:30 which is relatively too short and I had to wake up early for it. - the coffee and tea bags in the room seemed to be expired as the coffee power became cubes and it looked horrible.

Dear BO Z., Thank you for taking the time to tell us about your experience at the Novotel Setubal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernando Rodrigues Director / Manager

Satisfied Customer

Customer review rating 4.3/5

Anonymous Families - 15/04/2019 AccorHotels certified review

Good experience, Novotel did not disappoint again.

Dear HENRY S., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Feel welcome

Customer review rating 4.3/5

Cristian B. Business - 13/04/2019 AccorHotels certified review

Its was really good, cofortable, high quality in the breakfast and finally a good customer care. I just suggest to expand the time to attend the customers on the bar, mid night at Friday and Saturday is not enough.

Dear CRISTIAN B., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Very nice hotel with excellent accommodation.

Customer review rating 4.3/5

Mitch Business - 11/04/2019 AccorHotels certified review

good enough room and very nice environment

Dear MICHIHISA O., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Excellent Stay

Customer review rating 4.3/5

Bs Business - 09/04/2019 AccorHotels certified review

Only a one night stay on business but as always found the staff friendly and welcoming.

Dear BRIAN S., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Fantastic

Customer review rating 4.3/5

Miss L. G. Friends - 26/03/2019 AccorHotels certified review

The stay was absolutely brilliant, everything we requested was carried out... the cakes and attention to Mia and her birthday was out of this world Thank you so much

Dear LISA G., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Outstanding experience every time

Customer review rating 4.3/5

Anonymous Business - 25/03/2019 AccorHotels certified review

Great service and very welcoming. Staff are very competent and friendly.

Dear NELSON C., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager
Customer review rating 4.3/5

Ewan C. Couples - 18/03/2019 AccorHotels certified review

We had good 5 days, the nose from the work beong done was mot bad. We look forward to coming back

Dear EWAN C., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Very good

Customer review rating 4.3/5

Ricardo A. Business - 07/03/2019 AccorHotels certified review

Much appreciate to charge my car on the hotel over the night. The hotel have a big parking would be good for customer satisfaction and attract more customers having charging stations.

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