Hotel - Novotel Setubal
Novotel Hotel Novotel Hotel

Novotel Setubal Hotel

4.0/5 589 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • LISBOA
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop  (Nearby)
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf lessons (Nearby)
  • Deep sea fishing/Sea fishing  (Nearby)
  • Other sports activities  (Nearby)
    • Billiards/Snooker (Nearby)
    • Horse riding (Nearby)
    • Table tennis (Nearby)
  • Ski hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-15:00/ 19:00-23:00
    • Opening hours : Week-end 06:00-15:00/ 19:00-23:00

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 105 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 30 family rooms
  • 12 connecting rooms
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Manual temperature control
    • Direct dial telephone
    • RJ 11 outlet
    • RJ 45 outlet
    • Minibar
    • Shower
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 2,473 reviews

Our guest reviews for Novotel Setubal

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 589 reviews
Ricardo Business - 03/12/2018 AccorHotels certified review
« Very nice experience »

The hotel has very good facilities and breakfast. I had a nice experience and I would book it again.

Jaime Business - 14/11/2018 AccorHotels certified review
« Good treatment »

Good treatment from hotel staff

Vedran Families - 11/11/2018 AccorHotels certified review
« Superb staff, clean rooms, peace and quietness in the neighbourhood and all that for affordable price. »

Superb staff, clean rooms, peace and quietness in the neighbourhood and all that for affordable price.

Slava B. Business - 05/11/2018 AccorHotels certified review
« The hotel i would surely visit again »

I stayed in Novotel for 1 day only but it was enough to get addicted... Very nice spacious lobby, outer pool, mini gym with clean new equipment, children zone with lots of toys. Large and free parking. Hotel situates veey close to Jumbo shopping centre and Hotel has arranged the walkway shortcut to get there. The breakfast is beyond compare, variety of bread, cereals, fresh and dry fruits, sausages, meats, cheese. Cakes, sweets, teas and coffees. I was very much surprised with service and support of the staff. The rooms are general, but very clean and full of light, I had a nice pool view from my no.325. Bath, shower, cold and hot water, bide, gel, shampoo are from famous cosmetic brand. Everything in the hotel reveals thoughtful and client orientated management. One of the best hotels in my experience. Thank you, Novotel Setúbal!

Bob Business - 27/10/2018 AccorHotels certified review
« Comfortable accommodations, friendly staff, and good kitchen »

We stay at this hotel several times per year from three days to three weeks at a time. The staff are professional, personable, and always helpful. The food service has continuously improved over the years. In the summertime, the SETÚBAL is a great family resort.

Neil C. Couples - 24/10/2018 AccorHotels certified review
« A very pleasant stay »

It was easy to find, the facilities and bar were fine and the room was quiet which was what we wanted as we were travelling back from the Algarve

Greg Business - 19/10/2018 AccorHotels certified review
« Greg »

Good food, good beer, good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STROKA G., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helder Santos Manager

Anonymous Couples - 18/10/2018 AccorHotels certified review
« Helpful staff and good facilities »

Comfortable stay

Lucas Couples - 15/10/2018 AccorHotels certified review
« Short Stay after 18 years »

As always, pesons very cordial, proactive and friendly. Breakfast was good and facilities also in order.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado LUCAS R., Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Setubal. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Helder Santos Director / Manager

Mitch H. Business - 03/10/2018 AccorHotels certified review
« Tired old hotel. Needs renovation »

Hotel has a few plus points. Plenty of parking, nice gardens, nice pool area and reasonable bar and dining area. 1 minute walk to large shopping mall with lots of eateries and shops etc. Staff are quite friendly and location not so far from the centre. But. The rooms and corridors are really tired. This really should be re-branded as an Ibis budget. All the rooms and corridors are old fashioned with thick artex walls from the 1980's! The beds quite hard, old and not that comfortable, especially for a 4 star. The bathrooms were clean, but so dated - from the early 90's. Not much shampoo in the rooms either and no shampoo holder on the wall in the shower. The carpets are old and bit whiffy and the furniture is dated. The rooms need re-plastering and the bathrooms renewing completely. The Ibis hotel up the road has newly refurbished rooms and shower rooms and are much nicer. The beds are much more comfortable too being the Ibis Sweet Beds and the corridor and communal areas more modern - plus it has a lovely pool and large car park. The breakfast experience at Novotel was disappointing. Lots of the china had cracks and chips where germs breed. The cups all old and stained and too small. Only one coffee machine so long queues and there were no trays. You had to keep going back and forth to take some food - so there was always people in the way. I had to ask twice for croissants as the staff did not keep the tray stocked up. Maybe there should be too. The staff didn't seem to be managed very well which is not their fault but that of the managers. In fact, the hotel could be much improved with a decent new manager in there as it seems the current one is complacent. The pool surrounds need jet washing as do the pool side umbrellas, the crockery and cutlery needs renewing. Two new coffee machines would help as would two new toasters. The cereals are in open tins with people coughing and spluttering over them and the jam is also on open display in glass jars with people making a mess and again, coughing etc. Why not offer jam in idividual packs like the Ibis and other hotels do and the cereals should be in clean dispensers. So in all, it's an okay hotel. Just very dated and nasty but clean rooms. If it's just for one night you will survive, but if you are going here for a few days holiday, you will be disappointed. Try the ibis instead. The rooms are smaller, but up to date with HD TV and nice bathrooms. An Accor - maybe a new young manager with ideas and a bit of a budget wouldn't go amiss.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. MITCH H., Thank you for taking the time to tell us about your experience at the Novotel Setubal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Helder Santos Manager

Lola Friends - 30/09/2018 AccorHotels certified review
« Great stay »

Rooms are outraged but the staff was amazing, very helpful, and went above and beyond

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lola, We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helder Santos Manager

Aviv G. Families - 18/09/2018 AccorHotels certified review
« Wonderful shory holiday »

We had a lovely time.(family with 2kids). The staff was helpful and friendly. The pool and other facilities were good. thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. AVIV g., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helder Santos Manager

Suzan Families - 03/09/2018 AccorHotels certified review
« Amazing »

Amazing and so very helpful staff in a simple way. Great facilities and delicious food. Noting to point out!

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUZAN , We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helder Santos Manager

Anonymous Families - 27/08/2018 AccorHotels certified review
« Kids friendly »

Muito boa experiencia

Anthony Families - 22/08/2018 AccorHotels certified review
« Holiday »

Reception, restaurant and pool were lovely. Room in much need of updating!

Family - 06/08/2018 TripAdvisor review
« Rest-day »

We had a day of rest after first week of holiday in Portugal. Good location with some parking lots in a shade.Thanks to a nice weather we enjoyed swimming pool as well as sport facilities. Breakfast was a real treat (5 out of 5)!

Family - 03/08/2018 TripAdvisor review
« Nice hotel at a proximity to a shopping center »

We chose the hotel for its proximity to setubal. Large breakfast, large carpark, but Hotel needs some renovation though. Swimming pool is rather small as well as the rooms. Helpful and motivated staff.

David Families - 01/08/2018 AccorHotels certified review
« Cosy Resort Hotel with an easy access to a large shopping. Enter »

We have chosen the hotel for its location in Setubal. Very large breakfast, playing room for children, large carpark are positive sides. Hotel needs some improvement or renovations since it has not been done for a long time. Friendly and trained Staff. Rooms are a bit small as well for long stays, swimming pool aslo needs to be maintained.

Anonymous Business - 01/08/2018 AccorHotels certified review
« Agradavel »

Sem stress

Lucas T. Business - 30/07/2018 AccorHotels certified review
« Mr Lucas T. »

Well maintained facilities, staff very professional and kind

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