Novotel Setubal Hotel 4 stars

TripAdvisor rating 4.0/5 635 reviews
Novotel Setubal
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+ 24 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Excellent access

  • Meeting rooms bathed in natural light

  • Free Car Park

  • Games rooms, outdoor playground, swimming pool and gardens

  • Tennis courts

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • LISBOAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Gift shop/newspaper shop (Nearby)Paying
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Services for children
  • Outdoor tennis court
  • Ski hire facilities (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Setubal

R Alexandre O'Neill no n°
Monte Belo
Nº de Registo:374
2910-509
setubal
portugal

Check-in from 14h00

Check out up to 12h00

  • BELOS TRANSPORTES :   SETÚBAL SETÚBAL

  • By plane

    LISBOA At 45km / 27.96 miles - Shuttle paying

  • By car

    A12 At 0.5km / 0.31 miles

  • By car

    A2 At 0.5km / 0.31 miles

  • By train

    SETUBAL At 2km / 1.24 miles

GPS :38.535232, -8.873167

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Standard Room with 1 double bed and a single bed

  • Max. number of persons: 3
  • Area: From 24
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone

Standard room with 1 queen bed and a sofa bed

  • Max. number of persons: 4
  • Area: From 24
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone

Standard room with two twin beds and an extra single bed

  • Max. number of persons: 3
  • Area: From 24
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone

Suite with a queen-size bed and sofa bed

  • Max. number of persons: 2
  • Area: From 48
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

RESTAURANT

Type of cuisine: Regional

Dinner is served in the à-la-carte restaurant, while snacks and lunch are served round the pool or on the terrace in summer. For events or meetings, lunch may also occasionally be served in the restaurant.

Dinner

19:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The perfect place to relax and socialize.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SWIMMING POOL BAR

Photo non contractuelle / Strictly non binding

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 252

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Setubal

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,124 reviews

tripadvisor

TripAdvisor Rating 4.0/5

635 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent weekend

Customer review rating 4.3/5

Anonymous Couples - 08/10/2019 AccorHotels review

Welcoming staff. We were able to take our dog along and she was very welcome. The bed in our room was super comfortable. Breakfast is brilliant.

Exmo Senhora Joana S., Agradecemos os seus comentários no seguimento da sua estada no Novotel Setubal. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Fernando Rodrigues Director / Manager

Hotel is clean and quiet

Customer review rating 4.3/5

Viana R. Friends - 07/10/2019 AccorHotels review

The check in took a bit of time staff was coming from the bar and was not really trained we nned to wait a couple of mins and other clients who came after us get the card key more quickly.Breakfast is good and fresh with many choices

Exmo Senhor R. V., Agradecemos os seus comentários no seguimento da sua estada no Novotel Setubal. Foi com prazer que recebemos as suas felicitações. bem como os comentarios mens positivos. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Fernando Rodrigues Director / Manager

Reliable quality and service - what else should one expect

Customer review rating 4.3/5

Anonymous Families - 30/09/2019 AccorHotels review

As mentioned in the title - you get reliable quality, good food, extreme friendly staff, cleanliness and room size - especially when you are travelling with children. Really good value for money - and no surprises. Just great.

Dear MATTHIAS S., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Very nice, good room and friendly personal.

Customer review rating 4.3/5

Martti H. Business - 16/09/2019 AccorHotels review

Like always good atmosphere, parking facilities and nice room. Breakfast good but I was missing some tomatoes, salad etc..

Dear MARTTI H., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Relaxing stay

TripAdvisor rating 4.0/5

yardbirdled Couples - 09/09/2019 TripAdvisor review

The hotel is ideally located to explore both the region and Setubal itself. Close to town and the motorway. The service is good. Friendly staff. Good breakfast. Nice swimming pool to get the heat out of the system after an exploring day.

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Fernando Rodrigues

Excellent

Customer review rating 4.3/5

Rosa M. Business - 04/09/2019 AccorHotels review

Comfortable, quiet, clean, excellent customer service. No far from the beach with many facilities around. We will come back soon...

Dear ROSA M., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Broadly pleasant as expected

Customer review rating 4.3/5

Richard Families - 27/08/2019 AccorHotels review

Great staff, great food, good facilities just disappointing that they have changed the two single beds to one sofa bed in a double room. Why would you do that when clearly families often have two children who don't want to sleep in a small sofa bed together? There was also no facility to add another bed.

Dear RICHARD W., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fernando Rodrigues Director / Manager

nice clean hotel, with wery kind personal

Customer review rating 4.3/5

Martin Business - 23/08/2019 AccorHotels review

only I am missing at breakfast vegetables, besides all perfect.

Dear MILAN T., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

All right

Customer review rating 4.3/5

Laura B. Families - 21/08/2019 AccorHotels review

Fine

Dear LAURA B., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Amazing hotel

Customer review rating 4.3/5

Samira A. Families - 21/08/2019 AccorHotels review

Our stay was amazing as always.this time I really want to thank your amazing receptionist Beatriz for being so helpful and very knowledgeable about the city of setubal. At the restaurant we were helped by Andre with an (again) amazing service. Overall we had a great experience and we will sure be back. Special thank you to Beatriz and Andre.

Dear SAMIRA LUZIA A., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Communication

Customer review rating 4.3/5

Helder F. Families - 12/08/2019 AccorHotels review

I stayed already several times in this hotel and a returned once again. Everything went well as usual, just 2 things must be pointed out. 1. Unskilled staff at the front desk, they were nice and friendly but easy to spot their inexperience ; 2. The most annoying one during my stay, without being given any reason, at first morning my room was not clean. I returned to the room after 6pm and despite I saw the housekeeper on the room next door when I left early morning the hotel, my room was not clean. I believe it was a communication issue, because I complaint to the lady in charge of the housekeeping team at the corridor while I was leaving the hotel in the morning l, that the AC was leaking at the floor. That issue was solved promptly, but I guess the maintenance didn't informed the housekeeper about the conclusion of the job so she could clean. Anyway is not pleasant Nad this should be improved.

Dear Mr HELDER F., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, Fernando Rodrigues Director / Manager

ok

Customer review rating 4.3/5

Mr E. Solo - 29/07/2019 AccorHotels review

as usual but it helps great help from Mr David for eg. internet, printer, etc.... and alos Joao Fernandez who in the past was always good but this time very helpfull and friendly

Dear ETIENNE V., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Our home away from home

Customer review rating 4.3/5

Robert Business - 29/07/2019 AccorHotels review

We stay at the Novotel Setúbal for extended stays several times each year. We look forward to returning each time because the rooms are clean and comfortable, the food is good and the staff is always friendly, helpful, and efficient.

Dear ROBERT H., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Excellent service

Customer review rating 4.3/5

T. M. Business - 27/07/2019 AccorHotels review

It was a great days with a great service Thanks for all employees

Dear m. T., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Great team in setubal

Customer review rating 4.3/5

Robert Families - 25/07/2019 AccorHotels review

Had a great time. Staff were great and really helpful. Pool was nice, very good quality time

Dear ROBERT G., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Nice hotel with a swimming pool

Customer review rating 4.3/5

Anonymous Families - 23/07/2019 AccorHotels review

A nice hotel with swimming pool and great breakfast. Unfortunately a person in reception desk (a male with glasses) was unfriendly and unprofessional.

Dear Guest, We appreciate that you have shared your experience at Novotel Setúbal. We sorry that your experience at the reception did not meet your expectations; i can assure you that we are taking the appropriate measures to continuously improve the quality of our services. Sincerely, Fernando Rodrigues Director / Manager

Great stay

Customer review rating 4.3/5

Anonymous Couples - 22/07/2019 AccorHotels review

I stay at this hotel every year and was pleasantly surprised to see some refurbishment of the rooms - new flooring and furniture. The beds have greatly improved. Hopefully the bathrooms will be redone next!

Exmo Senhora Joana S., Agradecemos os seus comentários no seguimento da sua estada no Novotel Setubal. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Fernando Rodrigues Director / Manager

Back again

TripAdvisor rating 4.0/5

roadking Business - 20/07/2019 TripAdvisor review

Have been here several times due to work in this region. The last time I was here was in 2016 and you can see the changes and refurbishments to the entire hotel which have happened in these years. I guess that more will happen soon as the hotel is slowly coming into age. One of the main reasons I come back here are the people that work here - they are all very polite and helpful. The hotel is situated near to a big shopping mall ( 5-7 mins by foot ) where you can find more or less everything. Local attractions are dolphin watching in the bay , wineries -which can be reached by car in 15 - 20 mins. From Lisbon airport it takes approx. 30 mins (low traffic) to get here

Dear Guest, Thank you for taking the time to post this review. It’s always a pleasure receive both positive comments and suggestions. I will share your comments with the team so they are aware to continuously improve the quality of our services. We are looking forward to welcoming you again in the near future. Sincerely, Fernando Rodrigues

Good experience

Customer review rating 4.3/5

David H. Business - 19/07/2019 AccorHotels review

I choose to stay at the Novotel in Setubal as it has good staff and an area where I can sit and relax in the area around the bar / restaurant. This is important when staying for a longer period. The food is also good and means I do not need to go our to find a restaurant each night. In addition having it's own car park is far more convenient than many hotels in the town.

Dear DAVID H., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Very good stay - comfortable hotel, friendly staff

Customer review rating 4.3/5

Anthony Solo - 16/07/2019 AccorHotels review

The hotel is easy to find by car. It is a some way away from the centre and coast, but the distances are not great and it's easy to drive around Setubal and park, otherwise uber/taxi is very cheap indeed. Hotel is comfortable. Room is a standard Novotel room (but no room safe box). Air conditioning worked well, easy to regulate temperature. Alternatively, you can also open the windows. Staff were great: very efficient and very friendly. Provided a map and explanations/recommendations about Setubal. Bar area is ok, good choice of drinks and sport on TV is you want. Outside area, too, for a drink. Swimming pool was good - towels, sunbeds and an OK size pool. I did not eat in the hotel, so cannot comment.

Dear ANTHONY P., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager
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