ibis Amsterdam Centre Hotel 3 stars

TripAdvisor rating 4.0/5 6,307 reviews
ibis Amsterdam Centre
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Hotel extras

  • Free WIFI

  • Next to the Central Station

  • Buffet breakfast from 6am to midday

  • Next to the central station (direct connection to Schiphol Airport)

  • Downtown, within walking distance of Dam Square, the Jordaan area and the Red Light District

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking (Nearby)Paying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Copy/print service available

Hotel location

ibis Amsterdam Centre

Stationsplein 49
1012 AB
amsterdam
netherlands

Tel: +31207219172

Fax: (+31)20/5222889

Contact email

Check-in from 14h00

Check out up to 12h00

  • ALL LINES :   CENTRAL STATION

  • All trams :   CENTRAL STATION

  • By plane

    AMSTERDAM SCHIPHOL At 16km / 9.94 miles

  • By plane

    ROTTERDAM ZESTIENHOVEN At 69km / 42.88 miles

  • By boat

    AMSTERDAM CENTRAL STATION At 0.1km / 0.06 miles

  • By helicopter

    SCHIPHOL HELIPAD At 16km / 9.94 miles

  • By car

    A 10 ET 17 S 102 At 5km / 3.13 miles

  • By car

    A 10 EXIT S 116 At 5km / 3.13 miles

  • By train

    AMSTEL STATION At 4.7km / 2.92 miles

  • By train

    CENTRAAL STATION At 0.1km / 0.06 miles

  • By train

    RAI STATION At 4.3km / 2.67 miles

  • By train

    WTC ZUID STATION At 5.8km / 3.6 miles

GPS :52.379131, 4.897824

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Cosy room with 1 Double Size Bed

  • Max. number of persons: 2
  • Area: From 12
  • Wireless internet in your room

Cosy room with 2 Single Size Beds

  • Max. number of persons: 2
  • Area: From 12
  • Wireless internet in your room

Room with 3 Single Size Beds

  • Max. number of persons: 3
  • Area: From 17
  • Wireless internet in your room

Room with view and ibis double bed

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room

Family room

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room

One room with 1 Double Size Bed

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room

One room with 2 Single Size Beds

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room

Our restaurants and bars

CHILL #49

Type of cuisine: Cafe

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Our guest reviews for
ibis Amsterdam Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

13,360 reviews

tripadvisor

TripAdvisor Rating 4.0/5

6,307 reviews

Ideal base for everything in Amsterdam.

Customer review rating 4.1/5

Anonymous Couples - 09/09/2019 AccorHotels review

Staff are friendly and helpful. Nice room,although bathroom very small. Newly refurbished bar with nice food. We had pizza,which was very tasty and one to share is plenty! The hotel is beside the train station which is so handy.

Dear Vincent W., We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey Bastiaans Duty/Guest Relations Manager Hotel Ibis Amsterdam Centre

Interesting

Customer review rating 4.1/5

Eleni K. Solo - 09/09/2019 AccorHotels review

Nice decoration, good breakfast. I liked the fact you could buy snacks and beverage (take out) but the products were rather expensive

Dear Eleni K., We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey Bastiaans Duty/Guest Relations Manager Hotel Ibis Amsterdam Centre

very disappointed in the room

Customer review rating 4.1/5

Rob F. Couples - 09/09/2019 AccorHotels review

Do not let any booking agent or hotel book you into a (small twin,cosy twin,or any such name)without going to check the room first. We had the most cramped three day stay in Amsterdam. On the other hand the restaurant was good

Dear Robi f., Thank you for taking the time to tell us about your experience at the ibis Amsterdam Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our rooms are indeed not that big which is often the case in Amsterdam where the prices can be considered as pretty high. My apologies for the discomfort this caused you. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Geoffrey Bastiaans Duty/Guest Relations Manager Hotel Ibis Amsterdam Centre

Perfect

Customer review rating 4.1/5

Blanche Solo - 08/09/2019 AccorHotels review

I loved how ibis was in the center of the city and it was easy to locate and go home to whenever i decide to party at night. Housekeeping never failed me during my 5 day stay in ibis. would definitely recommend it to my friends and family if they ever decide to visit amsterdam.

Dear BLANCHE C., Thank you very much for choosing ibis Amsterdam centre, and for taking the time to review your stay. I am happy to learn that you had a pleasant stay overall. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It is always of a great motivation to our team to receive positive feedback. Thank you once more, and it is my hope we may welcome you again in the future. Kind regards, Joost van Bockel manager on duty

Week in Amsterdam

Customer review rating 4.1/5

Andrew Friends - 08/09/2019 AccorHotels review

Hotel was clean, room was available early and whilst had minimal interaction with staff, they were friendly and helpful. Hotel is conveniently located next to Centraal train station and well located to explore Amsterdam. However, the room we were placed in was far too small for two adults and there simply was not enough space. This meant that luggage was left on the floor as there was no space to store it, which meant one suitcase was left in front of the door and the other in front of the bathroom door. Both pose a risk in the event that the room needed to be evacuated in an emergency. Also there was minimal hanging space (four coat hangers) that could only fit four pieces of clothing. We stayed for five nights and this room would have been ok if we were only there for a night or two at most. This room . In teh event that an emergency and then became an obstacle to get to the bathroom - this would have posed

Dear Andrew W., We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre. It is always a pleasure to receive positive feedback. Our rooms are indeed not that big which is often the case in Amsterdam which can be considered as pretty expensive. I am sorry to learn that although our staff was friendly and helpful there was minimal interaction which we do encourage to do so. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey Bastiaans Duty/Guest Relations Manager Hotel Ibis Amsterdam Centre

The hotel location and room facilties meet my expectations.

Customer review rating 4.1/5

John L. Solo - 08/09/2019 AccorHotels review

The location right next to Amsterdam Central Station is extremely convenient and the breakfast buffet provides an ample choice of food and beverage. However, what I found inconvenient was the absence of clothes hangers and a waste basket in the room.

Dear John L., We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre. It is always a pleasure to receive positive feedback. I am sorry to learn that you were not completely satisfied about your recent stay with us. Our rooms should have a standard of 5 clothing hangers and a waste bin in the bathroom. My apologies for the discomfort if this was not the case. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey Bastiaans Duty/Guest Relations Manager Hotel Ibis Amsterdam Centre

Not happy really

Customer review rating 4.1/5

Jamielee Couples - 08/09/2019 AccorHotels review

I wasn’t going to give u my feed back but since I received the email again to give my opinion I thought why not as as I used to love staying In this hotel and I can honestly say I don’t no wether I would come back there . It’s such a shame because It was once fabulous .ill give u my feedback and because I care truly hope for u to get it write like u once had . I myself with my partner have stayed at this hotel at least 16 times . I’m an Accor card holder and I choose to stay ibis everytime I go to Amsterdam . On arrival this occasion I arrive at the hotel early , when I went inside the reception area had gone . My time previous this was also like this but this time no one was there a few other started to appear people looking round not knowing what to do . Even elderly we confused as there is no direct area we’re u can go n check no clear sign or directions . I understand if this is ur intention to create a chilled environment well it was the complete opposite no one new what was going on . Then when finally we got one of the staff she greets us very rudely just to say u can’t check in till 3 o’clock which that doesn’t state on the website 2 o’clock yes but not 3 . I asked if the was there was somewhere to leave a bag she give me a card to room 211 for storage . When I come back at 3 o’clock same problem again no staff to help costumers standing round no one knowing we’re to go or what to do , then to be sent on goose chase for my suit case . To then when it come to check out I asked if they could hold my bag which They had done previously in room 211 to be told you’ve to use the lockers . So I pay for to locker at a cost to then have a problem with tickets being printed out for purchase of the locker to be sent on a chase again to ask how I would retrieve my bag as it’s not printed ticket I was panicking . Everything was made so complicated and not straight forward . To then have another customer come up the the girl and ask for change for a locker to store her bag to be told not to worrie to be passed a key to access a stage room up stairs . I told the girl who was assisting with the locker that I’d just asked the same question an got charged yet more money it wasn’t nice to see at all . She told me she would refund money for one of the lockers when I returned for the cases but suprise suprise she wasn’t there when I returned . Shift finished and after experiencing all the standing around I didn’t feel I could go and ask someone else and have it dealt with because no one new what was goimg on no one cared really and the staff were not friendly approachable at all .I just wanted to get my bags and go . I stated to the girl I’ve experienced nothing but incompetence and I stated that I wouldn’t be staying with the hotel again as My time was not enjoyable felt uneasy it was such a shame to be told by member of staff “ok” if this was my hotel and this was the response my staff were giving customers I would be devastated . As I says this is just my opinion . you definitely need a more detailed reception area and more friendly approachable staff On front of house .

Comfy

Customer review rating 4.1/5

Jason K. Couples - 08/09/2019 AccorHotels review

inexpensive, comfy, but coffee pot could have been supplied for coffee or cup noodle. Maybe rental of coffee pot could be an option

Dear JEONG HOON K., Thank you very much for choosing ibis Amsterdam centre, and for taking the time to review your stay. I am happy to learn that you had a pleasant stay overall. You mention you only missed a water boiler in the room, this is a shame as we are more than happy to borrow you one from reception! At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It is always of a great motivation to our team to receive positive feedback. Thank you once more, and it is my hope we may welcome you again in the future. Kind regards, Joost van Bockel manager on duty

Mr Chris S.

Customer review rating 4.1/5

Chris S. Friends - 08/09/2019 AccorHotels review

Very good central hotel, nice bar. Rooms are compact, but at that price and that location...meh!

Dear Chris S., We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey Bastiaans Duty/Guest Relations Manager Hotel Ibis Amsterdam Centre

Overall good for money

Customer review rating 4.1/5

Andrew L. Business - 08/09/2019 AccorHotels review

Good price, room ok, but noisy , people loud at deep nights.

Dear Andrew l., We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey Bastiaans Duty/Guest Relations Manager Hotel Ibis Amsterdam Centre

Very good

Customer review rating 4.1/5

Anonymous Friends - 08/09/2019 AccorHotels review

We were very pleased with everything.

Dear Heidi N., We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey Bastiaans Duty/Guest Relations Manager Hotel Ibis Amsterdam Centre

Convenient Location but extremely cosy room (squeezy!)

Customer review rating 4.1/5

Trevor E. Couples - 08/09/2019 AccorHotels review

Location great to get on to cruise from cruise port nearby (Euro 12 from Hotel by Taxi). Rooms are very squeezy but served the purpose - so is not a place to come back to to sit and relax...just to shower and sleep. Breakfast was good value for money and the range was fine. Staff were OK but not enough effort to be friendly - just matter of fact.

Dear Trevor E., Thank you for taking the time to tell us about your experience at the ibis Amsterdam Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry to learn that our staff didn't gave you a warm welcome feeling during your recent stay with us. This is not the quality level we strive for. I will pass your comments to our Front of the House Manager. My sincere apologies for this. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Geoffrey Bastiaans Duty/Guest Relations Manager Hotel Ibis Amsterdam Centre

Quality staff

Customer review rating 4.1/5

Martyn P. Couples - 07/09/2019 AccorHotels review

Very good staff nothing was to much trouble for them highly recommended

Dear MARTYN P., Thank you very much for choosing ibis Amsterdam centre, and for taking the time to review your stay. I am happy to learn that you had a pleasant stay overall. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It is always of a great motivation to our team to receive positive feedback. Thank you once more, and it is my hope we may welcome you again in the future. Kind regards, Joost van Bockel manager on duty

great stay

Customer review rating 4.1/5

Hasanah Families - 07/09/2019 AccorHotels review

it was a very convenient place. close to the central station, eateries and places of interest.

Dear HASANAH H., Thank you very much for choosing ibis Amsterdam centre, and for taking the time to review your stay. I am happy to learn that you had a pleasant stay overall. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It is always of a great motivation to our team to receive positive feedback. Thank you once more, and it is my hope we may welcome you again in the future. Kind regards, Joost van Bockel manager on duty

Room was great; view was great

Customer review rating 4.1/5

Ce W. Solo - 07/09/2019 AccorHotels review

Wonderful corner room with two sides floor to ceiling windows-what views. Where you can improve is your welcome registration and waitstaff. Hard to figure out where to register in as it’s just a table and no order of who comes first and no real greeting. Need something more than T-shirt recognition. In restaurant, I sat for 30 minutes while others around me were waited on. This is at dinner-no one makes a point of seeing if you want a drink-you have to ask for a drink(s) or something to eat as well as the check. Wait staff acts like they don’t really care if you order or not. Food is good once you get it.

Dear Constance W., We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre. It is always a pleasure to receive positive feedback. We take your feedback about the visibility about our staff very seriously and are working on a solution for this. My apologies for the discomfort this caused you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey Bastiaans Duty/Guest Relations Manager Hotel Ibis Amsterdam Centre

Central location but expensive

Customer review rating 4.1/5

George M. Families - 07/09/2019 AccorHotels review

Positives - Good central location, air conditioned rooms. Nice foyer, easy check in, locker facilities, lifts. Small basic rooms, very expensive hotel, poor towels & toiletries.

Dear George M., Thank you for taking the time to tell us about your experience at the ibis Amsterdam Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for your compliments and the given feedback about our towels and toiletries. I will pass them to our House Keeping Manager. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Geoffrey Bastiaans Duty/Guest Relations Manager Hotel Ibis Amsterdam Centre

Everage

Customer review rating 4.1/5

Yael Couples - 06/09/2019 AccorHotels review

The rooms too small. No utilities No windows due to trains noises Over all- Low value for money. . Great stuff!

Satisfied but there could be improvements.

Customer review rating 4.1/5

N. C. Couples - 06/09/2019 AccorHotels review

The Hotel was very nice, but taking 2 lifts to get up to our room on the 9th floor was annoying. Hotel staff were very pleasant and helpful.

Dear Nigel C., We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey Bastiaans Duty/Guest Relations Manager Hotel Ibis Amsterdam Centre

A great location but the worst bed I have slept in

Customer review rating 4.1/5

Joe G. Couples - 06/09/2019 AccorHotels review

A nice hotel in a great location. The bar restaurant was good and the atmosphere was great. The bed was hard and uncomfortable and so we slept badly every night.

Dear Joe G., Thank you for taking the time to tell us about your experience at the ibis Amsterdam Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Geoffrey Bastiaans Duty/Guest Relations Manager Hotel Ibis Amsterdam Centre

Now too expensive

Customer review rating 4.1/5

Gary W. Couples - 05/09/2019 AccorHotels review

The room is in the new wing above a rail station stop. Very noisy. The room was fine and bathroom a good size but £158 for 1 night no breakfast is not worth it

Dear Gary W., Thank you for taking the time to tell us about your experience at the ibis Amsterdam Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry to learn that you were not happy during your last stay with us. We are indeed located around the Amsterdam train station and our sound proofing system is from a high quality standard. We can always try to give our guests another room if they are not happy with the allocated one. Prices in Amsterdam can be considered as pretty expensive but we do offer very competitive prices for our services. My apologies for any discomfort this caused you. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Geoffrey Bastiaans Duty/Guest Relations Manager Hotel Ibis Amsterdam Centre
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