ibis Amsterdam Centre Hotel 3 stars

No room available at 2:00 PM Check in. You should add minimium ammenities in the room. Other hotels for the same price give coffe maker also the extra bed for a triple room should be improvwd

Extremely small rooms with barely any space to move around. Very expensive for the tiny “doll-house” style room. You need to be a contortionist to use the bathroom or you may end up tangled in the claustrophobic space. There was no luggage rack because there wasn’t any space for one. To call this place a 3/4 star ibis property is a disgrace. Just because it is next to the central train station doesn’t mean it the place needs to be expensive and tiny.

Ideal location Efficient service

Staff very friendly, rooms and hotel well maintained, very clean excellent location, possibly may be an idea for first time visitors to have a room with a view of the city or harbour although I appreciate this can be subject to availability. Also could be an idea for the future to have tea and coffee making facilities in rooms as as it's a bit much having to come down from the higher floors to get a drink, otherwise really enjoyed the stay.

A good clean comfortable room with a panoramic view from the window. Well situated hotel with welcoming atmosphere. Excellent breakfast. Very good service.

I had the worst ever experience in my life. My money was stolen from the hotel room. I have sent an email to the hotel management and nobody has considered it worthy to respond or even acknowledge my email.

Rooms clean and good size. Hotel has a lift with is good for travelers with big suitcases. Staff very friendly and efficient

WE were very happy with the service and cleanliness of the room. The staff were very obliging when asked for directions, for tea bags and a kettle for the room, however the kettle was broken and we could not use it at all which was very disappointing. I would suggest these items are checked before giving the customers.

As has happened before, although I requested early check-in, a room was "unavailable" when I arrived after a lengthy transoceanic flight (1100 hrs). Three sets of guests were sent to their rooms as I waited. Eventually I was given room 721 -- one of the smallest I have ever been assigned in the many years I have come to this hotel. When I complained of the wait and the other guests acquiring rooms, the staff member said she "was new here and did not understand the system". What is the point of being a frequent guest and Accor account holder if I am treated as mere hoipoloi?

Excellent position rooms are clean and comfortable but small, good breakfast, staff very helpful.

Small toilet and toilet is not clean. Bedding did not change on our second day

The service and check in/ check out process is very efficient. The staff are nice but hope some of the staff can be more helpful. I inquired some staff on luggage storage issue for next day. The staff said it's okay to store the luggage for us no worry on that. ( But as I previously saw on internet, people saying the hotel don't provide this service so I've asked two staff hope to ensure they can store for us or we will hv different plan with the luggage) I've asked the staff after checkin and when I back to hotel at night. Both are helpful on it and said okay to store it and we can use the locker if we've security concern. But turned out, when we check- out the staff rejected to store for us and saying no we cannot do that. He expressed in a unhelpful and uncaring way. I think which is not allied with what we got from yesterday staff? And I let him know I was already asked the situation yesterday, he is surprised and said they will only do if the locker is full and didnt show he is willing to give any further advice. understand the hotel may be support all customer for luggage storage. however, it's quite disappointed to get rejected at the last minutes by a unhelpful staff.

The location was excellent. Close to all the transportation. And the rooms were extremely quiet even though overlooking train. Never heard one train. Staff always very helpful with any questions we had.

Location is excellent, walking distance from Amsterdam Centraal and we could catch all kinds of transport to travel in to city and outside. Our room was very small, it had barely any space except the double bed. There was no chair in the room only a stool was provided, which was uncomfortable. There were no ‘glass’ glasses provided in the room for drinking water, only the flimsy plastic glasses were provided. I’m sure ‘Ibis’ can definitely afford to provide ‘glass’ glasses in the room. There was no closed wardrobe in the room, only an open hanger closet. The breakfast (at cost) was very expensive so we opted to take our breakfast outside at nearby cafes at half the cost. Ibis, Amsterdam Centraal, should take advantage of its location and need to make certain improvements to become an excellent hotel in all respects. So overall a ‘Satisfacory’ experience, not Excellent.

Nice Hotel and good location