ibis Amsterdam Centre Hotel

Dear MAGNE A., We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are renovating our rooms currently and I am happy to inform you that the safe will be higher up away from the floor. This is indeed not a handy place for a safe. I totally agree with you and we are sorry for the inconvenience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ronald Honkoop Manager on Duty

Dear JOSEPH G., We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. To use your key for the elevator is a matter of security. We don't want unexpected visitors in our hotel. I can imagine that it was not nice to use your key all the time. Sorry for the inconvenience this caused you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ronald Honkoop Manager on Duty

Dear ANNA D., We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ronald Honkoop Manager on Duty

Dear JAMES B., Thank you very much for choosing ibis Amsterdam centre, and for taking the time to review your stay. I'm sorry to hear that your experience was a little below your expectations. Please allow me to express my sincerest apologies for any inconvenience you encountered. It is disappointing to see you were missing amenities during your stay. Please do always feel free to ask us for assistance, as we are more than happy to try and find a solution for you. As for the luggage room, we have recently exchanged this for locker after we got complaints for security reasons. Now we do offer lockers which provide a safe option. However I understand there were only small ones available to you at the moment you needed one. My apologies for this inconvenience. But we should always be able to provide you with an alternative At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you once more, and it is my hope you will give us the chance to better serve you in the future. Kind regards, Joost van Bockel manager on duty

Dear ARTHUR T., Thank you very much for staying with us, and for taking the time to give some feedback. I'm happy t learn you had a great stay overall., and that our staff has been able to make you feel extra welcome. Thank you as well for your small suggestion in regard to the charging facilities in the room. I'm happy to inform you that both more power sockets as well as USB points are included in our already ongoing room refurbishment. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to your next visit! Kind regards, Joost van Bockel manager on duty

Dear ARABELLA A., Thank you very much for choosing ibis Amsterdam centre, and for telling us about your experience. I'm happy to learn you had a pleasant stay overall. Good to see you appreciated the atmosphere in the hotel. As for the room itself, I'm happy to inform you that refurbishment is already taking place. Thank you once more, and we hope to see you again soon! Kind regards, Joost van Bockel manager on duty

Dear PAUL J., Thank you very much for choosing ibis Amsterdam centre, and for taking the time to tell us about your stay. Good to see your experience met your expectations, although off course we hope do deliver also that little extra. As for the luggage storage, we have recently exchanged our luggage room for lockers to provide a safer option to our guests. I'm sorry to hear this did not suit you as you like. We will look further into this to see where we can make improvements. Thank you again for your feedback, and it is our hope you will give us a chance to impress you a little more another time. Kind regards, Joost van Bockel manager on duty

Dear MIHNEA H., We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ronald Honkoop Manager on Duty

Dear HEIDI P., We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ronald Honkoop Manager on Duty

Dear SARAH L., Thank you very much for staying at ibis Amsterdam centre, and for telling us about your experience. I'mm very happy to learn you were satisfied with your stay overall. Good to see you enjoyed the comforts of bed and shower, and that the soundproofing of the room proved to be good. As for the hangers, should you visit us again please just give reception a call and we are more than happy to bring you some more. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you once more, and we are looking forward to your next visit! Kind regards, Joost van Bockel manager on duty

Dear ADAM B., We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'm sorry to learn our breakfast restaurant and buffet didn't meet up to your expectations. We try to put together an all you can eat buffet which offers a wide variety of hot and cold items, including typical Dutch breads and spreads. We will look into our buffet and see if we can make any improvements Happy to inform you that we are going to renovate our rooms. As we speak we already started with several floors in order to improve our rooms in the future. Thank you for your feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ronald Honkoop Manager on Duty

Dear Karim O., We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team and specially Ilona. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ronald Honkoop Manager on Duty

Dear MONICA S., We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ronald Honkoop Manager on Duty

Dear TONG HONG T., We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ronald Honkoop Manager on Duty

Dear k. K., We very much appreciate your comments regarding your stay at the ibis Amsterdam Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ronald Honkoop Manager on Duty