ibis Amsterdam Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 3,397 reviews

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Description

Hotel extras

  • Excellent location next to Central Station

  • Free WiFi throughout the hotel

  • Direct train connection to Schiphol

  • 15 minutes by metro or train to Rai Conference Centre and Arena Music Hall

Our accommodation(s)

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Hotel location

ibis Amsterdam Centre

Stationsplein 49
1012 AB AMSTERDAM
Netherlands

GPS:52.379131, 4.897824

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

CHILL #49

Relaxation at the bar: Everyone gravitates to the Ibis bar during the day to enjoy a few moments just for themselves. Small menu available in the evening (between 5 pm and 9 pm)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  3,397 reviews

TripAdvisor Rating  4.0/5  6,797 reviews

Perfectly located hotel for exploring Amsterdam

TripAdvisor rating 5.0/5

294philw TripAdvisor review

I had a great stay in this hotel recently in one of their smaller, budget, "cozy" rooms. This Ibis is perfectly located 5 mins walk from the Centraal station/Eurostar. You can easily access the tram network to get around Amsterdam, find hire bikes, take a boat trip around the canals, or take the FREE boat shuttle to the Northern areas of Amsterdam (3 were running back and forth every few minutes when we were there - the trip itself only takes about 5 minutes). If you want to venture further afield, we took the metro (underground style train network) to a concert at the AFAS concert hall 30 mins South which was very simple. We also caught an 800 bus from the Centraal bus depot (upstairs) to the historic Windmills area of Zaanse Schans - cheaper than a coach tour! The Hotel itself was well appointed with a bar area - unfortunately we didn't have time to stop for food or drink here. The best thing was a small "shop" in the foyer selling essentials and simple drinks & food which can be bought for snacks 24/7. The lobby was manned by friendly reception staff at all times enabling you to come and go as you pleased. We stayed on floor 5 and there was never a sound from the trains. The room itself is definitely cozy! If you require space or luxury this probably isn't the room for you - though I believe larger ones are available. As a room for two people we found it perfect for our needs - the enclosed shower & toilet room could maybe do with a bit more space but we thought it was basically fine. Comes with a well lit mirror handwash, Shower gel & shampoo and a hair dryer. We had a nice view facing the canals and historic buildings of Amsterdam. Ironing facilities are available at the end of each floor. Rooms were kept clean by friendly cleaning staff. Unfortunately the area is currently being renovated and this means there are a lot of roadworks outside - this didn't cause us any nuisance though. Do not get this hotel mixed up with the other Ibis styles nearby - I think this one is the better of the two. My only real negatives: The TV could maybe have done with a few more channels - the choice was quite basic with no apparent radio channels. The rooms do not come with a kettle - we took our own travel kettle etc but apparently they are available at reception. I didn't get a response to an email I sent - but I 'm sure if I'd followed up with a phone call I could've got through to someone. All in all I'd recommend this hotel if you want a well located base for a few days in this great city!

Very well located and thoroughly enjoyable stay

Customer review rating 5.0/5

Boyce Couples - Confirmed reviews ALL

A great weekend spent in one of the best cities. The staff were very helpful and friendly from beginning to end. We will stay here again A+++++

Dear Boyce, Thank you for this positive review of your stay with us. It warms us to know that our central location significantly contributed to the enjoyment of your visit, making the vibrant city of Amsterdam easily accessible for you. Our team takes great pride in delivering helpful and friendly service, and we are thrilled that this was evident throughout your stay. We're pleased to hear that you found our commitment to cleanliness to your satisfaction and that our sustainable development initiatives met your expectations. Your endorsement of the Accor Live Limitless loyalty programme is greatly appreciated, and it's rewarding to know that members like you value the benefits it offers. ibis Amsterdam Centre is committed to providing a comfortable and enjoyable experience for all our guests, and your feedback is a testament to our efforts. Thank you for choosing to stay with us and for your high recommendation. We look forward to a return visit from you in the future. Best wishes, Natasa Duricic, Operations Manager

Great stay

Customer review rating 5.0/5

Lynn D. Couples - Confirmed reviews ALL

We were able to check in early! Every staff member is super helpful and cheerful. The bar is well-stocked!

Dear Lynn, We really appreciate your feedback. We're delighted to hear that our flexibility with the early check-in added to the convenience of your stay. It is always encouraging for our team to be recognized for their dedication to service excellence. While we understand that our pricing may have seemed a bit high, we strive to offer the best value through our central location, modern amenities, and the attentive service of our staff. Our pricing also reflects the high standards and quality service that the ibis brand is known for globally. We appreciate your understanding on this matter. It's great to know that our bar met your expectations and provided a well-stocked range of options for your enjoyment. We look forward to welcoming you back on a future trip. Best regards, Natasa Duricic, Operations Manager

Well located

Customer review rating 4.0/5

Peggy Couples - Confirmed reviews ALL

The Ibis Amsterdam Centre was a good location for our 3 night stay in Amsterdam. The room was clean but not very big. Hardly any space for our cases. Hanging space for clothes was very small. No coffee cups or glasses in the room only paper cups. No tissues or bedside clock. Cord for kettle wasn't very long so we had to put it on the floor! Rather expensive for what we got.

Dear Peggy, Thank you for giving us an excellent review. We are pleased to hear that you found our booking process straightforward and easy to navigate. It is always our aim to provide an efficient service from the very first step. However, we regret that the room size and storage space did not meet your expectations. Our cosy rooms are designed to be compact and efficient, reflecting the urban style of Amsterdam. We understand that this can be challenging when it comes to storing luggage, and we apologize for any inconvenience caused. Regarding the in-room amenities, we note your preference for ceramic coffee cups and glasses. Our current use of paper cups aligns with our sustainability efforts to reduce water usage and waste. Nevertheless, we appreciate your insight and will consider your suggestions as we continually seek to enhance our guest experience. We also acknowledge your comments on the room cost and assure you that our pricing is competitive within the city centre, where we are ideally located to explore Amsterdam's many attractions. We are delighted to know that our commitment to sustainability aligns with your values, as we only change sheets and replace towels upon request or when placed in the shower. It is also gratifying that you are a member of our loyalty program, ALL – Accor Live Limitless, and we hope that you continue to enjoy the benefits it offers. It would be a pleasure to have you return on a future occasion. Best regards, Natasa Duricic, Operations Manager

Location is good but the room is too small.

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

The hotel is located near to the Train station but dissapointed with the room size.

Dear Guest, Thank you for taking the time to share your review. We are pleased to hear that you found our location to your satisfaction, conveniently situated near the Amsterdam Central Station which offers easy access to various parts of the city. However, we regret to hear that the room size did not meet your expectations. Our hotel offers a variety of room sizes, and we always strive to allocate space efficiently for our guests' comfort. We also apologize if you felt that our staff did not provide the attentive service we aim for; please rest assured that we are addressing this to ensure our guests always feel welcomed and valued. Additionally, we take note of your comments regarding bed comfort, room condition, and noise level. We are committed to providing a restful experience, and we will look into these matters closely. We understand that breakfast is an important start to the day, and we regret to hear that the quality did not meet your standards. Your remarks have been shared with our catering team for review. We also appreciate your feedback on cleanliness, as this is a high priority for us. We maintain rigorous housekeeping standards and will reinforce our efforts to ensure all guest rooms are up to our exacting requirements. We do hope to welcome you back in the future. Best wishes, Natasa Duricic, Operations Manager

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