Hotel - Sofitel Legend Metropole Hanoi
Sofitel Legend Hotel Sofitel Legend Hotel

Sofitel Legend Metropole Hanoi Hotel

4.5/5 7,254 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking  (Nearby)
    • Private indoor parking (Nearby)
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Wheelchair access
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
    • Japanese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Boutique Gourmande
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna (Paying)
  • Babysitting on request

Catering

  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 11 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

364 rooms and suites, in which the original grandeur were preserved in the historical Metropole Wing, whereas the Opera Wing offers a neo-classic elegance. All accommodations are equipped with Sofitel's MyBed, broadband Internet, LCD, and DVD player.

  • 364 rooms
  • 364 non-smoking rooms
  • 76 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • TV with VCR
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.8/5 AccorHotels Rating 5,031 reviews

Our guest reviews for Sofitel Legend Metropole Hanoi

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 7,254 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Barbara C. Business - 14/08/2018 AccorHotels certified review
« Wonderful property »

I found the hotel just lovely. The personnel is extremely professional, as well as being so very kind. My room was very well appointed. Breakfast was great. Spa was wonderful, as was the gym.

Anonymous Friends - 14/08/2018 AccorHotels certified review
« staff is help but check in very slow »

Staff are very helpful to bring us to the restaurant and to the lobby. However, check in very slow, no one help with our baggage when we reach, in the end, the driver help us to bring the baggage into the lobby, staff attended to us and ask us to take a sit and she will come and help us with check in. We waited for about 15min, she seem like forgot about us, so we had to walk to the counter to check with them again. Check in was smooth after that. Other than this small incident (which I think is because the lobby is quite crowded and they miss us by accident), all other service is good. The food at the restaurant is very nice and the waitress is very help, they even offer to cut the fruits for us during breakfast.

Dave Couples - 14/08/2018 AccorHotels certified review
« Perfect »

We loved everything about our stay. The room was lovely, the artwork beautiful,the breakfast of a high quality, the service excellent and a great location as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David G., We very much appreciate your comments regarding your stay at the Sofitel Legend Metropole Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linh Chi NGO (Ms.) Director of Quality and Guest Experience Sofitel Legend Metropole Hanoi

Tl Couples - 14/08/2018 AccorHotels certified review
« Happy holiday »

We feel ourselves at home and we'll taking care of the team.

Anonymous Families - 13/08/2018 AccorHotels certified review

Very well received, staff very nice. Club understaffed cannot deal with enquiries during breakfast and evening cocktail time. Pool too small and quite dirty. Airconditioning in downstairs restaurant too cold.

Couples - 13/08/2018 TripAdvisor review
« Beautiful Hotel »

Wonderful atmospheric hotel in the heart of Hanoi. Fantastic amenities and superb levels of service and all within easy access to all the sites of Hanoi.Wonderful food and, at the end of a hectic day, a wonderful oasis in which to relax.

George Business - 12/08/2018 AccorHotels certified review
« Funky and Elegant »

Good experience as the hotel is very chic. Rooms are a bit too small for the rate and compared to Asia standards. Breakfast and bar were splendid. Attention to details needs improvement as requested for a hard pillow but received something totally different in the form of a big cushion

Ian T. Families - 11/08/2018 AccorHotels certified review
« Beautiful hotel excellent Service »

It should be noted that the hotel is currently undergoing a rolling refurbishment programme and about to undergo a major refurbishment. This can lead to rooms being not quite as expected through noise etc. This was the case with ourselves however the situation was dealt with immediately and efficiently by the Duty Manager Mai who moved us to two characterful rooms in the old hotel, a beautiful old building that has kept true to its origins and character, and an upgraded room on a higher floor. This was the general tone and attitude of the hotel staff throughout, nothing was too much trouble everything was done with a smile. My family had a late flight and check out, one room was extended and a courtesy room provided to freshen up before departure. The concierge staff looked after them impeccably and one guy in particular Jackie Viteanh went the extra mile. We ate at the restaurants same exceptional level of service and at the french restaurant the food was particularly good. This is a beautiful atmospheric hotel that should only get better with the work going on that we will certainly return to. I was be happy just sitting in the lobby of the old building reading and soaking up the atmosphere. Be sure to do the history tour and bomb shelter, the lady who took us gave a wonderful insight into a very difficult period from personal experience.

Stephane Families - 11/08/2018 AccorHotels certified review
« Luxury, history and enjoyment at every turn »

We had nothing whatsoever to fault this hotel. From the ease of the early check in to the breakfast to the pool. Everything was amazing and the staff were very attentive.

Karl F. Couples - 11/08/2018 AccorHotels certified review
« Great stay with awesome service »

Was perfect from the moment we arrived to the moment we left. The service around the whole hotel was fantastic. Great options for food and drink and information about the hotel. We hope you don't change to much over the next years as the hotel and staff are brilliant.

Kieran M. Families - 11/08/2018 AccorHotels certified review
« Very comfortable room and very high quality service »

I had a very enjoyable and luxurious experience. The staff were very welcoming and helpful. My room was very well appointed and comfortable. And not many hotels can deliver an hour's history tour complete with their own bunker - a informative and sobering experience and, because it had such a personal touch, very well done.

Martin W. Families - 10/08/2018 AccorHotels certified review
« Old world charm with new world elegance »

Amazing staff, amazing rooms and fantastic food

W. S. O. Couples - 09/08/2018 AccorHotels certified review
« Excellent »

Effective cleaning and friendly staff. room type upgraded unexpectedly. would stay again in the foreseeable future. but the staff forgot to give me the member card after check-in. See if i can get O. through mail. Thanks.

Stephen B. Business - 08/08/2018 AccorHotels certified review
« Loved the hotel, the history, the service, the food »

I enjoyed the experience - the hotel has a great feel to it, stunning décor and architecture (original part of the hotel). The service was sensational.

Jean-pierre Y. Families - 08/08/2018 AccorHotels certified review
« Magnificent »

Truely divine. Exquisite property with great attention to details

Anonymous Friends - 08/08/2018 AccorHotels certified review
« Ms »

Fabulous stay

Shaun S. Couples - 07/08/2018 AccorHotels certified review
« Wonderful stay »

Only a night before heading to Halong bay. Everything at the hotel met or exceeded expectations.

Steve T. Business - 07/08/2018 AccorHotels certified review
« Fantastic »

Through and through the staff made me fill at home which is important to me as was consumed with meetings every day. And will stay there again

Vijay D. Families - 06/08/2018 AccorHotels certified review
« excellent all round »

great hotel,great staff with friendly faces and smiles very nice rooms

Gail D. Couples - 06/08/2018 AccorHotels certified review

Fabulous property with very responsive and customer-oriented staff. Loved our time there!

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