Hotel - Sofitel Legend Metropole Hanoi
Sofitel Legend Hotel Sofitel Legend Hotel

Sofitel Legend Metropole Hanoi Hotel

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4.5/5 6,491 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Wheelchair access
  • Outdoor heated pool
  • Breakfast
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Wheelchair access
  • Babysitting on request
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Boutique Gourmande
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Babysitting on request

Catering

  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 11 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

364 rooms and suites, in which the original grandeur were preserved in the historical Metropole Wing, whereas the Opera Wing offers a neo-classic elegance. All accommodations are equipped with Sofitel's MyBed, broadband Internet, LCD, and DVD player.

  • 364 rooms
  • 364 non-smoking rooms
  • 76 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • TV with VCR
    • Crib on request
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.8/5 AccorHotels Rating Based on 3,323 reviews

Our guest reviews for Sofitel Legend Metropole Hanoi

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 6,491 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Michael T. Couples - 13/10/2017
« The hotel was great but the bed was disgusting. »

The weakness in the hotel was the bed. We travel more than 6 months every year and this was the worst bed we have ever had. You need a policy to replace your beds as too many people had slept in this one. I spoke to the concierge after the first night but nothing was done. We were very uncomfortable every night because of the ridge in the middle of the bed and the slope on each side.

AccorHotels certified review
Richard Couples - 13/10/2017
« A relaxed and enjoyable atmosphere with very courteous staff. »

We enjoyed the comfort of the room and the facilities provided within the room. Breakfasts were magnificent - a great selection of fresh food to choose from and well prepared egg dishes. We also made extensive use of the Bamboo bar - the service was great. Check-in and check-out were quick and easy.

TripAdvisor review
Business - 13/10/2017
« A once in a lifetime experience »

This is by far my favorite hotel in Hanoi. I love the unique atmosphere you have in this place. Everything was perfect for me (the room, the service, the restaurant) and I look forward to going back as soon as I can.

AccorHotels certified review
Tom Couples - 12/10/2017
« Extremely beautiful hotel. Well worth the experience. »

Very nice. Staff was very welcoming.

TripAdvisor review
gwurgler Couples - 12/10/2017
« Unbelievable »

This is the only major brand hotel that we desire to return to again simply to enjoy the hotel. It was that pleasant. And the French Quarter/Old Quarter of Hanoi is really wonderful. Go to (the quiet area of) Ha Long Bay--we enjoyed Paloma Cruises--and enjoy a few days of old school high quality authentic and genuine pampering at the Metropole. The Metropole and The Red Tree House in the Condesa neighborhood of Mexico City are the best for intimate experiences. Enjoy!

AccorHotels certified review
Ana S. Families - 11/10/2017
« Luxury laid back »

We loved the atmosphere, details, premium service, all with the Vietnamese charm

TripAdvisor review
Couples - 10/10/2017
« The best hotel in Ha Noi »

The best hotel in Ha Noi with top service. Tradition pure. Food and beverage is excellent. Nice pool. We will certainly come back. However, we did not like the corner room, though executive floor (not enough daylight) and the bed (old mattress).

Our hotel has responded to the review
Our hotel has responded to the review

Dear sigristl2017, Thank you for sending us your feedback regarding your recent visit at Sofitel Legend Metropole Hanoi. We are all happy to learn that you enjoyed our restaurants and the "nice pool". Besides that, your comment about the room feature and the bed has been taken on board. Please let us express our sincerest apologize for any inconvenience caused. Once again I appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

AccorHotels certified review
Cicely T. Couples - 05/10/2017
« Best hotel in the world »

It was incredible!! The decor and customer service make this hotel simply amazing. We got wonderful restaurants from the conceirge and always had doors opened for us. We really felt special. Loved the decor of our Opera Wing room as well as the Bamboo bar and garden.

AccorHotels certified review
Mary K. Business - 05/10/2017
« Always wonderful! »

This is one of my favorite hotels in the world! From the impeccable service to the wonderful accommodations, I don't think think there is another hotel that matches it! I travel internationally for business and I always know that I will get an immediate response when setting up my reservations, airport transportation or event details. The Metropole is in a class by itself.

AccorHotels certified review
Jill Couples - 05/10/2017
« We would recommend The Metropole as the best hotel to stay in Hanoi . »

It was a joy to return to the quiet ,calm ambience of the hotel each day ..The position is perfect plus the rooms spacious,staff most helpful & a great place to escape from the hustle & bustle of Hanoi .

AccorHotels certified review
Bruce W. J. Families - 04/10/2017
« Great historical ambience, , wonderful staff, and central location- only place to stay in Hanoi »

Staff knew us by name on first day and throughout our stay, courteous and attentive to every need, great pool and oytdoor bar with snacks too, Beautiful at night.

TripAdvisor review
julien_ebisu Friends getaway - 04/10/2017
« A piece of Vietnam history still standing proudly against time »

Where to begin? It's not a sofitel LEGEND by mistake. Ideal location by the opera house, 116 years of history (don't forget to book the history tour with the bunker visit) with excellent service, hospitality, restaurants, lounge and bars. Even if you can't afford stay over there, at least try the bars and restaurants for lunch. A wonderful hotel by any standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear julien_ebisu, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your feedback is truly heart-warming. This would certainly boost their confidence in delivering excellent service. We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again soon. Sincerely, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

AccorHotels certified review
Dan Couples - 03/10/2017

The hotel was exquisite in its style and grandeurx and the staff were attentive and friendly. The only let down, we are sad to say was the food. For a five star hotel it failed to meet the standards of a good cafe in our home town in Australia. A hotel like the Sofitel legend deserves more considered food. The food looked great but lacked flavour and careful execution.

AccorHotels certified review
Gordon W. Couples - 02/10/2017
« Mr »

extremely well run hotel with attentive staff and overall presentation.

AccorHotels certified review
Annie Business - 02/10/2017
« Excellent service and so comfortable! »

Every employee who works at the Metropole Hanoi goes out of their way to make certain your stay is best possible. Great stay again this year!

AccorHotels certified review
Peta M. A. N. V. S. Couples - 01/10/2017
« The metapole is always a magical experience for us »

Its the wonderful, friendly, helpful staff that makes one have such a lovely time

AccorHotels certified review
Kai S. Business - 30/09/2017
« Lovely stay, as usual »

As usual my stay was wonderful. The hotel has the best staff and everything is the highest standard. I wish the hotel would do more to be environmentally friendly. For example, in the gym there are individual bottles of water available and I'm sure the hotel goes through thousands of these every year - in a country that does little recycling. I would love to see guests able to refill their water bottles using water stations or fountains, rather that using individual bottles every time they use the gym. I DO appreciate the flavored waters available at the gym and always refill my water bottle with those fluids rather than use a new bottled water.

AccorHotels certified review
Anonymous Business - 30/09/2017
« Good but after staying for a while no variety of food or services »

Good

TripAdvisor review
Couples - 30/09/2017
« Superb »

One of the most beautiful hotels I have stayed in - first class service - impeccable. Lovely Oasis at the end of a hectic day in Hanoi. Make sure you visit the sauna - this hotel is all about amenities and service. The breakfast is also outstanding.

Our hotel has responded to the review
Our hotel has responded to the review

Dear katrina F, I thank you for sharing your experience on TripAdvisor, following your stay at the Sofitel Legend Metropole Hanoi. I am delighted to read that we contributed to the enjoyment of your Legendary getaway. I have already shared your kind comments with our Ambassadors and they were also thrilled and touched by your warm words. We hope to have the pleasure of seeing you again soon for your next stay. Kind regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

TripAdvisor review
Family - 29/09/2017
« very good as always »

i have been coming here many times over the years it is always a pleasure. An historic hotel where you feel comfortable wherever you are. Very nice staff also. I would like the rooms to be a bit bigger. But then it would not be the more than 100 years hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philippe B, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your feedback is truly heart-warming. This would certainly boost their confidence in delivering excellent service. We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again soon. Sincerely, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

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