Hotel - Sofitel Legend Metropole Hanoi
Sofitel Legend Hotel Sofitel Legend Hotel

Sofitel Legend Metropole Hanoi Hotel

5.0/5 7,391 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking  (Nearby)
    • Private indoor parking (Nearby)
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Wheelchair access
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
    • Japanese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Boutique Gourmande
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna (Paying)
  • Babysitting on request

Catering

  • Breakfast
  • 3 restaurant(s)
  • 4 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 11 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

364 rooms and suites, in which the original grandeur were preserved in the historical Metropole Wing, whereas the Opera Wing offers a neo-classic elegance. All accommodations are equipped with Sofitel's MyBed, broadband Internet, LCD, and DVD player.

  • 364 rooms
  • 364 non-smoking rooms
  • 76 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • TV with VCR
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.8/5 AccorHotels Rating 5,557 reviews

Our guest reviews for Sofitel Legend Metropole Hanoi

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
5.0/5 TripAdvisor Rating 7,391 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Mueen U. Business - 13/10/2018 AccorHotels certified review
« Feels like home »

Courteous staff, homely atmosphere, and good food and music.

David M. Families - 12/10/2018 AccorHotels certified review
« It is one of the world's great hotels because it has all the human dimensions spot on. »

This is our second visit. We returned to Vietnam specifically to stay at this hotel and indulge for a week. Wherever you are in this hotel it feels right. It delights in all ways with the clever internal architecture and decor drawing compelling you to savour the delights of the wonderful bars and restaurants and yield to the pampering of the pool and spa. The club is wonderful. Service is second to none. You are made to feel valued as a guest and not just another customer. We'll be back.

Selva K. Couples - 12/10/2018 AccorHotels certified review
« Great Hotel at Hanoi City »

Great customer service. Great room design and housekeeping.Great location, near to Hanoi old city and Hanoi tourist attraction, walking distance. Great lounge services. Great breakfast.

Mario S. Families - 12/10/2018 AccorHotels certified review
« Elegant and Beautiful in all respects »

I was completely amazed by all aspects of your hotel; the property is beautiful to behold. The rooms are generous and thoughtfully laid-out. Your staff were all extremely professional and courteous. The food and service in each of your restaurants was spectacular.

Zoey Friends - 12/10/2018 AccorHotels certified review
« Outstanding »

We were briefly at the Metropole, first for two nights, away for one night to Ha Long Bay and then back for one night. Both rooms we stayed in were gorgeous. On our first stay, we were checked in on the 7th floor, which was delightful.

Felix S. Families - 12/10/2018 AccorHotels certified review
« Wonderful »

Very good staff! Thank you.

Lisa Families - 12/10/2018 AccorHotels certified review
« High end luxury with the best service in the world »

Everything we needed was supplied. The service was excellent. One of the staff even went to the pharmacist to get something for our sick baby. She even paid cash out of her own pocket. My family and I were all made to feel special.

Dennis Couples - 11/10/2018 AccorHotels certified review
« Very relaxing and enjoyable trip »

Enjoyed the entire experience - I did find the cost of restaurants in the Hotel very expensive compared to the average in Vietnam. But the finer touches of the duty manager sending me a birthday card on the day of my birthday very moving.

Jeanette Families - 11/10/2018 AccorHotels certified review
« Great accommodation but improvements in club needed »

The accommodation, room cleanliness and facilities all excellent. Club lounge disappointed with food. Arrived at lounge at 7pm v little food available at that time and food not replenished. Asked staff and told it was closing in 1/2 hour so no further food would be brought out. Offered the chefs selection of the night. Staff came around at 7.15 to say drinks would be finishing at 7.30. Consequently had to order another drink even though I had just started the 1st one.

Hyeonjae C. Couples - 11/10/2018 AccorHotels certified review
« amazing nights »

I defnitely go again

Adrien Business - 11/10/2018 AccorHotels certified review
« Availability and proximity to guests »

Good human contact from reception to restaurant.

Tamara Families - 11/10/2018 AccorHotels certified review
« Enjoyable stay at the Sofitel Metropole Hanoi »

Had a lovely stay at the Metropole Hanoi, especially on the Club floor, however was extremely disappointed in the Club Lounge especially during Cocktail hour. The food was not replenished and when we went up at 7pm. which still allowed 30 mins before closure, there was little on no food left and the staff advised that it would not be replenished which was extremely disappointing. Even though staff offered a tasting plate, we ordered several places much to the annoyance of the staff. At 7:15pm, staff advised that last drinks needed to be ordered as the bar would close at 7:30pm. Yes totally understand but surely customers can order at 7:25pm without the need for rushing. there were several other couples that entered after us and were also told sorry no food. The staff reluctantly brought them a cheese platter but could not find any desserts which I find totally hard to believe. Great breakfast in the restaurant but further improvements need to be made for cocktail hour at the money that is charged.

Anonymous Couples - 11/10/2018 AccorHotels certified review
« Comfort amidst elegance with outstanding service »

All very positive; a special place in Hanoi

Simon Couples - 11/10/2018 AccorHotels certified review
« Old Fashioned Hospitality with Excellent Service »

This was one of the nicest hotels that we have stayed at. The staff were excellent and couldn't do enough for us, the food was amazing and our suite was awesome. From the nightly turn down service to the staff at the entrances I can't fault this hotel.

Anne C. Business - 10/10/2018 AccorHotels certified review
« Quality experience, fantastic service, beautiful hotel, excellent facitilities, great food. »

After six days in the provinces in less than adequate hotels I sighed a breath of relief when we arrived at the Metropol Hanoi and when the lovely Bell Man opened the car door and "Bonjour Madam" I knew things were going to get better. And they did! We were originally booked into the Mercure hotel by the group we were working with in Hanoi but I requested the change of hotel after our experience in the provinces.

Arthur Families - 10/10/2018 AccorHotels certified review
« Excellent! »

the most beautiful Sofitel we've ever been!

Murray K. Friends - 10/10/2018 AccorHotels certified review
« Very Professional & Staff Amazing »

Very Happy Overall & Fantastic Service & Staff! Especially Tho'm she had so much Empathy!

Anonymous Business - 10/10/2018 AccorHotels certified review

Internet was not usable for email- only for surfing internet. This is a deal breaker for us and thus why we would not likely stay here again. We tracked the problem down to the ISP serving the hotel and because of it, we had to pay significant extra $ to "tether" through our phones to stay in touch with email. Very frustrating.

Couples - 10/10/2018 TripAdvisor review
« Amazing Old School Luxury in the Heart of Hanoi »

This is one of the best hotels that I have stayed in, the staff and super efficient and friendly, the food is very nice and I can't think of too many more pleasant experiences than sitting on the sidewalk eating breakfast and watching the world go by (Hanoi style).I would definitely recommend booking a suite to enjoy the full ambience of this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sagyone, It is wonderful to read how much you enjoyed your stay at Sofitel Legend Metropole Hanoi. We are delighted to know that you were satisfied with the friendliness and efficiency of our Ambassadors with the relaxing breakfast at our La Terrace. Rest assured that your kind words will certainly be shared with everyone to keep them motivated. Thnak you for your nice feedback and we look forward to another opportunity to host you at our Sofitel Legend Metropole Hanoi. Kind regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

Ravi Business - 09/10/2018 AccorHotels certified review
« great! »

My first stay in Sofitel and it was great

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