Hotel - Novotel London Heathrow Airport - M4 Jct 4
Novotel Hotel Novotel Hotel

Novotel London Heathrow Airport - M4 Jct 4 Hotel

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4.0/5 2,598 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Airport shuttle
    • LONDON GATWICK (Paying)
    • LONDON HEATHROW (Paying)
    • LONDON STANSTED (Paying)
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Other sports activities  (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Football (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 15 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 178 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 34 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Crib on request
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 9,471 reviews

Our guest reviews for Novotel London Heathrow Airport - M4 Jct 4

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,598 reviews
TripAdvisor review
juliewren2001 Couples - 16/02/2018
« Bed and Breakfast deal was a real bargain »

Was welcomed by very courteous and friendly staff as soon as we arrived. The Bed and Breakfast deal was a fantastic bargain. We had a good sized room with a great bed (lovely firm queen mattress) and sofa. There was a lot of staff on hand to answer questions. Breakfast was very generous, and the staff couldn't do enough to provide off the menu items, like soya milk. They even had bottles of prosecco to start the day on the right foot!

AccorHotels certified review
Derek M. Families - 13/02/2018
« Good service and good rooms »

Good

AccorHotels certified review
Yemi Solo - 11/02/2018
« Totally satisfied as usual »

This was just an overnight stay. Experience was great as usual from check in right to check out

TripAdvisor review
Couples - 11/02/2018
« Overnight stay »

Chose this hotel as it was near to our car. Parking next morning at Heathrow the staff were very helpful all facilities were good but the rooms need an up lift but got a good nights sleep check out was very easy plenty of staff to get you on your way

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hodson100, Thank you for taking the time to review Novotel London Heathrow M4J4. We are pleased to hear that you had a nice stay with us and that we were able to provide you everything you needed for your stay. Thank you again for your review and we hope to welcome you back in the future. Kind Regards, Roberto Roberto A Welcome Manager Novotel London Heathrow M4J4

AccorHotels certified review
Anonymous Solo - 10/02/2018
« Excellent airport hotel »

Room, reception all 100 percent. Dining less satisfactory - a sinewy steak and inappropriate cutlery. I would have asked for a steak knife but couldn’t get attention.

AccorHotels certified review
Miriam Families - 10/02/2018
« Fantastic »

Was treating my young children to an overnight stay, bed and breakfast and swimming. The rate was an absolute bargain and the hotel was excellent. The staff were so friendly, warm and welcoming towards me and my children. The breakfast selection was great, the pancake maker being a favourite for my kids. I have booked another Novotel stay for my family. I hope it is run as well as this one. Thank you for making it a lovely stay.

AccorHotels certified review
Paul F. Business - 10/02/2018

Very pleasant

AccorHotels certified review
David Business - 09/02/2018
« Great hotel for business stays »

Great personnel, hotel location easy to reach and clean facilities.

AccorHotels certified review
Robert N. Business - 09/02/2018
« Expensive, poor quality, mediocre service, smelly drains, potential fire hazard from loose electrical services. »

I am comparing my comments with other hotels I have stayed in in the past 5 months within 5 miles of here, in particular, the local Premier Inn. 1. The agency the stay was booked through did not provide documentation to allow payment of the bill, staff did not tell me this and at one point I was expected to pay the bill. When I was asked to pay, I asked why and was told they had a booking but no authority for payment, had they asked me I would have shown them the evidence I had as I did when asked to pay the bill. 2. The payment documentation did not include parking, instead of waiting 24hrs and allowing confirmation of payment authority, as done by rival hotels, I had to pay. 3. The food was of inferior quality and, in 1 case, 40% more expensive than local rivals. 4. The accommodation was clean but worn, not up to rival standards. 5. The shower drain smelled at first each night, but cleared up after the shower was used, the shower soaked the shower room floor creating a slip hazard, when used and the bedside light went off and on when anything was laid on the bedside shelf indicating a loose connection and potential fire risk. I reported a similar fault the last time I stayed at this hotel. 6. The staff were correct but not particularly friendly. 7. The local Premier Inn is superior in every way with the exception of the bar / dining areas. These are much larger and brighter than your rival. 8. I am working down here and my Company are paying the bill therefore I find a comfortable hotel and use it. while I do take cognisance of pricing it is not top of my list. I do find it surprising that one of the more expensive hotels is not up to the standard of one of the cheapest hotels in the immediate area. 9. The only reason I would come back here would be on the insistence of my Employer or if there was nowhere else left! 10. I am not a Le Club AccorHotels member, why do I have to provide an entry in the relevant field.

AccorHotels certified review
J B. Friends - 08/02/2018
« Convenient location, disappointing soulless room »

Great for convenience. However the room was so incredibly dull and soulless! Plus odd layout with the toilet off the hall but you had to go through a door to get to the bathroom to wash your hands! I had booked an Executive room. But later rang to change the bedding configuration to a twin however when I made this change I was not told that there were no twin bedded executive rooms so was understandably disappointed when I got to the room. When I spoke to reception about this they were at first denying and then apologetic and did provide me with coffee vouchers, water etc which was good and appreciated. In future I think you should ensure that there are Executive twin rooms available. The lack of a Reception desk seemed strange but seemed to work ok. Early in the morning I asked about directions to Heathrow T2 and was greeted by puzzled looks, as an overseas visitor I didnt know it was a simple matter of turning right at the roundabout.

AccorHotels certified review
Anonymous Friends - 07/02/2018
« Staff excellent but evening restaurant needs a bit more variety with clean menus, not ones with food stains! »

Good value for money.Executive room was good but why sure a narrow space at the side of the bed? Staff were welcoming and efficient. Breakfast was good. A better lounge area by the bar would improve facilities when waiting.

AccorHotels certified review
Rob M. Business - 07/02/2018
« Great friendly staff »

Rooms are basic but clean an functional - they are also really quiet. The staff however are really nice - friendly and helpful at all time.

AccorHotels certified review
Anonymous Business - 07/02/2018

All was fine with no problems. I would though say the lack of a reception desk, and instead dealing in the lobby with staff who need to go to another station to do some of the transactions while I am left hanging on to my bags with nowhere to write on, was not very appealing. Otherwise the room, pool, and food was fine.

AccorHotels certified review
Mary C. Business - 07/02/2018
« Early Departure to Sweden »

Arrived fairly late and had an early start following day from Terminal 5, hence booking at the Novotel. Staff were courteous and pleasant on arrival and had my keycard ready as had previously checked in on line.

AccorHotels certified review
Anonymous Couples - 06/02/2018
« Clean,comfortable friendly »

Easy to get to from Heathrow on the shuttle bus. Comfortable, modern with friendly staff.Good price included breakfast.

AccorHotels certified review
Wj Families - 05/02/2018
« Good value for money »

Enjoyed my stay. The staff were efficient and friendly. The pool was adequate, but changing facility was disappointing. It lacked space and the lockers could not be locked.

AccorHotels certified review
Kelly Business - 05/02/2018
« average »

the room was cold and the bed was hard

AccorHotels certified review
Marjorie R. Solo - 05/02/2018
« an overnight before an early flight »

The check-in, check-out, ordering a taxi, room, bathroom and restaurant experience were fine. However I asked for a 5.15 wake-up call which came shortly after 5.30 am. I was already up but this could have been a problem if I hadn't woken up on my own. I also asked for a bathmat (which I heard requested) but instead was given slippers. I was surprised by these two incidents at a Novotel.

AccorHotels certified review
Stacey Families - 05/02/2018
« Room to hot to sleep »

Room was so hot and stuffy turned the heating off and put on fans but room was still to hot everything else was satisfactory and breakfast and bar staff were great but overall bad experience as no sleep for me my husband and little girl as we were so overheated

AccorHotels certified review
Anonymous Business - 05/02/2018
« didn't receive the bill by email »

I can't find the bill , please urgently send it to my mail k.…

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