Hotel - Novotel London Heathrow Airport - M4 Jct 4
Novotel Hotel Novotel Hotel

Novotel London Heathrow Airport - M4 Jct 4 Hotel

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4.0/5 2,543 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Airport shuttle
    • LONDON GATWICK (Paying)
    • LONDON HEATHROW (Paying)
    • LONDON STANSTED (Paying)
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Other sports activities  (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Football (Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 15 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 178 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 34 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Crib on request
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 9,187 reviews

Our guest reviews for Novotel London Heathrow Airport - M4 Jct 4

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,543 reviews
TripAdvisor review
Billheath Couples - 09/12/2017
« Good value hotel »

The room was quiet and comfortable. Check-in and check-out were easy. There is a shuttle bus service to Heathrow - allow 30 mins. Staff were pleasant and competent. Dinner in the restaurant was disappointing. The portions were not large and the quality was not good. Apart from dinner we found the hotel to be good quality and very good value.

TripAdvisor review
Family - 09/12/2017
« Excellent Hotel »

This hotel is perfect. It is close to Heathrow, has a pool and a nice bar. The staff is helpful and friendly. The rooms are big, no airport noise, and easy access to underground and motorways. Will stay there again.

AccorHotels certified review
Mr A. M. T. Couples - 05/12/2017
« Everything worked out ok! »

You can judge an organization by how it handles problems and mistakes. In our case we arrived to be told our room, which we booked weeks ago was not available as it has been allocated to another family!!. This was very distressing as we had just flown in from a 27 hour flight from Sydney. The shift manager Martha was brilliant and sorted this in minutes. A complementary beakfast was required and only half eaten when Martha came over with the keys to our new room. She had got intouch with the housekeeper and sorted out our problem. Things don't always go to plan, but if you have employees like these I won't complain. Our stay was great, food excellent and reasonably priced. We will be using your hotel again next summer.

AccorHotels certified review
Anonymous Business - 05/12/2017
« Not satisfied »

On 2 occasions my breakfast order at my door was not delivered! The buffet served during the course lucked variety.

AccorHotels certified review
Andrea Families - 05/12/2017
« Mrs B. »

Really good price, lovely staff, great pool, lovely breakfast, convenient and great room :)

AccorHotels certified review
Rohit Business - 05/12/2017

clean room, good food but the front desk makes you buy potable water while the bar says guests should have water in the room? You should verify

AccorHotels certified review
Steve Business - 05/12/2017
« Handy for the Airport »

Close to Heathrow Airport so handy if you have an early flight, reasonably quiet rooms

AccorHotels certified review
Panagiota Business - 05/12/2017
« Very medium »

Good Service from the staff and clean rooms. Bad food in quantity, variety and quality. No water to drink, even to buy? Do I have to drink from the bathroom? Why?

AccorHotels certified review
Ken T. Solo - 04/12/2017
« Excellent hotel. »

Outstanding staff with automated registration. Impressive

AccorHotels certified review
Nell Couples - 04/12/2017
« Good airport hotel with very friendly staff »

The minute you walk through the door you are greeted by a friendly member of staff. Go to the bar order food and drinks again friendly staff. You cannot help leave feeling happy. The room we stayed I this time looked tired and perhaps time for a refresh. Also the towels could do with replacing not as absorbant as they should be.

AccorHotels certified review
Alix Business - 04/12/2017
« Ok accomodation but service and food was poor at times »

I have already contacted the hotel and spoke to someone online noone has replied to me though nor offered any proper solutions during my stay. I called before I booked to check you had vegan options for all meals was told yes no problem. However once on site discovered there was nothing for breakfast lunch or dinner apart from 1 bean dish and unfort I cannot eat beans. They offered me a salad sandwich for dinner or rice and garlic. Unexceptable and I ended up having to order in takeaways every night and go out to get lunch and breakfast really inconvenient as I was on an intensive course and detracted from my experience of the course itself as I couldn't join in with my colleagues. Felt very excluded. There were about 7 other vegans on the course the had the same problems. The room was ok but the sink stank of drains and the room was cold the heating did not work. overall severely disappointed especially as noone even got back to me to apologise or offer any compensation or solutions. If I had known any of this in advance I would have chosen to stay elsewhere

AccorHotels certified review
S Families - 04/12/2017
« Nothing stood out »

The service was fine, the rooms were dated, carpets filthy and had seen better days.

AccorHotels certified review
James Couples - 04/12/2017
« Mr E J H. »

Very comfortable Staff very attentive and visible.

AccorHotels certified review
Gong G. Couples - 04/12/2017
« Convenient to get to the airport »

We caught a mini cab to get here as it is a distance from the station. I understand we could have caught a bus but as we had heavy bags this would have been difficult. We were given a very pleasant greeting on arrival. Due to the location we ate at the hotel and the meal took ages to come. The room was nice and dark for sleeping however there was a consistent traffic noise but not too loud to disturb your sleep. Staff were friendly.

AccorHotels certified review
Jules E. Business - 04/12/2017
« Nice rooms & hotel environment lovely staff but food needs to improve »

It was okay. You present a nice environment but I don't feel the quality of the food matches this.

AccorHotels certified review
A S. Couples - 03/12/2017
« Very good hotel, but quite a way from Heathrow! »

This is a very good hotel, but it was very tricky to get to late at night. We ended up getting 2 buses! Maybe should call the hotel 'Novotel West Drayton', because that's where it is........

AccorHotels certified review
Ifeanyi O. Couples - 03/12/2017
« Fabulous »

My experience can only be explained in one word, Stupendous.

AccorHotels certified review
Jm Solo - 02/12/2017
« Efficient service »

Room and staff fine. Drinks overpriced. Mozarella panini inedible

AccorHotels certified review
Dave Couples - 01/12/2017
« OK »

Expand the dinner menu

AccorHotels certified review
Tim Families - 01/12/2017
« Good value and close to Heathrow. »

Nice room with all the services we wanted. Parking made even better value as we were loyalty card customers. Simple check-in/out

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