Hotel - Novotel Paris Sud Porte de Charenton
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Novotel Paris Sud Porte de Charenton Hotel

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4.0/5 753 reviews
All hotels in Charenton le pont
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Electric car recharging units
  • Boutiques/shopping
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon (Nearby)

Leisure and activities

  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-00:00
    • Opening hours : Week-end 06:30-00:00

Business services

  • 12 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

The Novotel Paris Charenton offers rooms spanning 270 sq. ft., and a 538 sq. ft. Suite. Choose the Suite or an Executive Room and you can enjoy a dedicated floor and VIP treatment: Nespresso machine, complimentary minibar, bathrobe & slippers.

  • 133 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 116 family rooms
  • 8 connecting rooms
    • Emergency exit map
    • Radio in room
    • WiFi in your room
    • Remote control TV
    • Radio in bathroom
    • Manual temperature control
    • Fax machine
    • Shower
    • Toilets
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 2,824 reviews

Our guest reviews for Novotel Paris Sud Porte de Charenton

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 753 reviews
AccorHotels certified review
Rakesh Families - 18/04/2018
« Rakesh »

A very comfortable stay. Metro is very close.

AccorHotels certified review
Rk Families - 03/04/2018
« Satisfied in general but had a few big disappointments. »

Two very disappointing factors: 1) All the plates (I really mean ALL) were dirty. A lot of them had food stains from the previous use. Looking these plates,our family had lost the appetite and could not enjoy the breakfast at all. 2) I had booked two adjacent rooms which were connectable (they were non-refundable bookings as well); however, we were assigned to two distant rooms, and the explanation given at the check in was that there were no more connectable rooms available. On the other, the staff were very friendly and helpful, and the room was clean. Therefore, we were generally satisfied with the stay. However, the above mentioned disappointments were really unfortunate from our point of view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ryugo K., Thank you for taking the time to tell us about your experience at the Novotel Paris Sud Porte de Charenton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I shared your comments with my team, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matthieu SABY Directeur Novotel Paris Sud Porte de Charenton

AccorHotels certified review
Adel H. Business - 23/03/2018
« Good »

It was good. But unfortunately there was no self iron inside room

AccorHotels certified review
Michele Couples - 21/03/2018
« Great Stay! »

We were hosts of the Director for 3 nights. Our room was big and cleaned daily. Breakfast was complete and everything very tasty. A great stay.

AccorHotels certified review
Laurie M. Business - 16/03/2018
« Everything was perfect. »

Nice staff, nice breakfast buffet, clean room.

AccorHotels certified review
Sue Business - 08/03/2018
« room air conditioning not working »

the room was unbarably hot which I did report. I was told that I would be given additional point on my loyalty card to compensate as they couldn't resolve the issue but this hasn't yet happened as far as I can see. In addition, I thought that breakfast was very poor, with limited choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sue C., Thank you for taking the time to tell us about your experience at the Novotel Paris Sud Porte de Charenton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I did check with my front office manager about your loyalty points. The problem should be resolve soon. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matthieu SABY Directeur Novotel Paris Sud Porte de Charenton

AccorHotels certified review
Kurt S. Business - 05/03/2018
« Kurt S., Essilor »

I am waiting for my electronic copy of the bill. The man at the front desk was unable to print and stated he would e-mail it to me. When I receive this, will complete this survey

AccorHotels certified review
Manuel Families - 27/02/2018
« Does not look like a 4 star hotel »

Hello, We enjoyed staing at Novotel, the personal was supet kind and very helpful. The qualification is just related to the instalations, it does not look like a 4 stars hotel. We stayed at a Novotel in Luxemburg and there is a significant difference. Through the posted pictures you cannot tell the difference. Is there a way to identify the instalation quality prior to booking? thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manuel Lopez Rosende Rosende, Thank you for taking the time to tell us about your experience at the Novotel Paris Sud Porte de Charenton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matthieu SABY Directeur Novotel Paris Sud Porte de Charenton

AccorHotels certified review
Gary Business - 21/02/2018
« Nothing fantastic »

Lifts need to be improved. Only 1 lift was working when I stayed and that lift seemed ready to give way. The lights on "0" were spoilt. It was particularly annoying in the mornings when there were more people. While the breakfast is quite nice, it will help to have a bit more variety. There has not been any change since in the breakfast menu since I started staying there in 2013. The point I really appreciated is that I was allowed to check in early as my flight arrives very early in the morning. Pls keep this flexibility.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kin Cheong N., Thank you for taking the time to tell us about your experience at the Novotel Paris Sud Porte de Charenton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matthieu SABY Directeur Novotel Paris Sud Porte de Charenton

AccorHotels certified review
Mohsen Business - 16/02/2018
« Cheap but Luxory k »

Silent and comfortable room

AccorHotels certified review
Soumoy (. P. :. ). Business - 09/02/2018
« Strange your survey »

I was participating to a conference...and just used the p.....

AccorHotels certified review
Anonymous Business - 07/02/2018
« Very good »

Good hotel, 20-25 mins ride on tube to Marais and Bastille but if you want to be closer to central Paris and all the other attractions then it is a bit far off..clean rooms, good WiFi and breakfast..the area around hotel doesn’t have much to offer except the Park Bois de Vincennes that is around the corner

AccorHotels certified review
Anonymous Families - 07/02/2018

Overall ok, some details missing.

AccorHotels certified review
Anonymous Business - 31/01/2018
« quite ok, but not splendid »

When I arrived the boy in the reception didn't tell anything to me not when or where the breakfast is, do you have Wifi, do I have to pay the room and when (the room was already paid). So I didn't felt very welcome. After that I got pretty good service.

AccorHotels certified review
Jasmina J. Business - 30/01/2018
« Extremly satisfied »

It was verry pleasent exeriance.

AccorHotels certified review
Anonymous Families - 08/01/2018
« Average »

Slow check in and slow check out , average room good location for me

Our hotel has responded to the review
Our hotel has responded to the review

Dear David B., Thank you for taking the time to tell us about your experience at the Novotel Paris Sud Porte de Charenton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matthieu SABY Directeur Novotel Paris Sud Porte de Charenton

AccorHotels certified review
Yogesh Families - 08/01/2018
« Room is good but too pricey for the given room. »

Room was fine but too pricey and you do not even give complementary breakfast for the price. Many good hotels give breakfast for much lower price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yogesh K., Thank you for taking the time to tell us about your experience at the Novotel Paris Sud Porte de Charenton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matthieu SABY Directeur Novotel Paris Sud Porte de Charenton

AccorHotels certified review
Frederick Solo - 29/12/2017
« Mr »

Hotel very good centre easy to reach by metro though cooked breakfast like bacon and others was overdone and burnt

AccorHotels certified review
Laurent B. Families - 24/12/2017
« Mr »

Welcomed atmosphere and staff.lovely location and clean .

AccorHotels certified review
Anonymous Business - 15/12/2017
« The friendliest staff great location »

I arrived late due to cancelled flights and the front desk welcome was warm and the checkin process easy.

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