Novotel Paris Sud Porte de Charenton Hotel 4 stars

Nice room, clean and spacious, well equipped. Friendly staff. Good breakfast, but I would recommend a larger assortment. Hotel situated in a friendly zone, with nice shops and restaurants nearby. Only 5 minutes from the metro station (la Liberte).

Nice hotel. Clean. Close to Metro station

Location very good, next to metro station. Breakfast buffet was very good. Hotel staff was very courteous. Room did not had AC. I am not sure if other rooms had AC. Not happy with AC Not working in my room.

1. The sink and shower drainage was very slow. It was difficult to use it properly. 2. I am not sure why I was assigned a NEW membership number N° 30…76BG when I already have membership number N° 30…66AO from before. All points should be added to N° 30…66AO.

I spent 10 days with many different issues Cardkey to be re-magnetize every 2 days (and no I do not keep it close to my phone) Leak in the shower / toilets And worst of all the team managed to forget to give my laundry causing obviously delays to get my clothes...

I stayed during the heat wave and there was no air conditioning

Great service , fantastic staff , good location , always like staying here.

when we live in hotel Novotel Chranton in the hotest days of France, in the evening we just told there is no air-condition in the rooms. and reception is just one person work she promised to find some Electric fan to our rooms ,but there is no fans and no solution for us first day. the second day morning when we out of hotel to work , the reception promised to prepare the fans for us ,when around 22h we came back to rooms is always no fans appeared. After our request again, they bring us 2 fans. We could not understand even no air-condition in the hotel ,but the dates of "canicule", why hotel not prepare any solution for the guests? Just told us we have no aircondition, I have not find the fans , I have not the solution! And when we confirm the reservation , no one told us there is no air condition in the rooms . on the website official is show: Contrôle de la température de l'air!!!!! is not clearly to inform no aircondition.

We enjoyed our stay at the hotel. The rooms were very comfortable and the buffet breakfast was good.

Nice hotel, super reception staff, nice room but at the price i paid having no air conditionning in an 'executive' room at nearly 350euros/ night is simply not acceptable. It was so hot in my room impossible to sleep in 4 days.

Totally dissatisfied - Overpriced for such an old facility with dripping pipe at the wash basin, half choking shower with slow drainage, terrible service attitudes with such unhelpful and grouchy staff, laundry items were not sent to room and self collection expected. Simply crappy experience I had!

For short stay OK but poor cleanness, I had hairs on the wall in the bathroom...No even piece of vegetables on the breakfast and plastic spoons!!!

The only good thing about this hotel is its location being away from the congestion in Paris. Otherwise, this place in NOT clean in fact it is filthy. The carpet is full of stains and smells moldy, the lobby area is always messy. The service is mediocre at best. Called front desk several times no one bothers to answer. At checkout they insisted on not providing a receipt for me and said it can only be mailed. After asking for charges, I realized they were adding a charge for breakfast which I never ordered or consumed. I used the shower on the first day, the alarm detector went off because of the steam from the shower and the whole alarm system was screaming for a long time in the entire hotel. This hotel needs a total revamp for contents and people!

An easy place to get to from Gare de Lyon. A great breakfast. It would be good if, when 2 children are staying as part of a family, that the sofa bed contain 2 singles rather than one double so that the family gets a good night sleep.

Hotel was good as always, only concern was with the english TV selection. There was only 1 option (CNN) available. It would have been good to have other options also. Other items were fine. The shower also needs to be attended to . Breakfast was good.