Novotel Paris Sud Porte de Charenton Hotel 4 stars

TripAdvisor rating 3.5/5 900 reviews
Novotel Paris Sud Porte de Charenton
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Hotel extras

  • 12,917 sq. ft. (1,200 m²) of meeting space foryour conferences

  • Bar and restaurant with a modern design and terrace

  • Bright, comfortable rooms with WiFi

  • Near the Bois de Vincennes park and the Bercy Village district

  • Close to public transport links (Metro line 8, bus, tram line T3)

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Jogging track (Nearby)
Business services
  • 12 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Paris Sud Porte de Charenton

3-5 place des Marseillais
94227
charenton le pont
france

Tel: +33146766060

Fax: (+33)1/49776800

Contact email

Check-in from 12h00

Check out up to 12h00

  • BUS :   111 CHARENTON ECOLE

  • BUS. :   325 LIBERTE

  • LIBERTE :   8 Liberté

  • Porte de Charenton :   T3A Porte de Charenton

  • By plane

    PARIS ORLY At 15km / 9 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 30km / 18 miles

  • By car

    PORTE DE CHARENTON At nullkm / null miles

  • By train

    GARE D'AUSTERLITZ At 5km / 3.13 miles

  • By train

    GARE DE LYON At 5km / 3.13 miles

  • By train

    GARE DU NORD At 9km / 5.59 miles

  • By train

    GARE MONTPARNASSE At 11km / 6.84 miles

GPS :48.826296, 2.405574

Our accommodations

The Novotel Paris Charenton offers rooms spanning 270 sq. ft., and a 538 sq. ft. Suite. Choose the Suite or an Executive Room and you can enjoy a dedicated floor and VIP treatment: Nespresso machine, complimentary minibar, bathrobe & slippers.

Classic Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Classic Room - 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Executive Room - 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathroom products
  • Direct dial telephone

Executive Room with queen-size bed and single sofa bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Suite - 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathroom products
  • Direct dial telephone

Our restaurants and bars

GOURMET BAR

Type of cuisine: French

Photo non contractuelle / Strictly non binding

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 200

  • Maximum capacity: 230 people

Find out more

Our guest reviews for
Novotel Paris Sud Porte de Charenton

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

4,512 reviews

tripadvisor

TripAdvisor Rating 3.5/5

900 reviews

Room ok, restaurant not so good

Customer review rating 4.1/5

Bart Couples - 13/11/2019 Confirmed reviews AccorHotels

Room ok. Employees very friendly. Did not receive an invoice at the end of the stay? Only to pay one amount?

Nice conference hotel

Customer review rating 4.1/5

Anonymous Business - 13/11/2019 Confirmed reviews AccorHotels

The conference facilities and food provided were good. The location of the hotel, near the metro, a small shopping mall, and a big park, is great. I had a bit of difficulties to communicate with the staff. Some did not speak English, getting a twin bed instead of two singles did not go right the first time, and there was some miscommunication about the price of the room and the bill. The fact that the bill gets mailed to you, and not shown (at least on the screen) at check-out, does not help.

Disappointing

Customer review rating 4.1/5

R N. Couples - 06/11/2019 Confirmed reviews AccorHotels

The hotel reception is reasonably well decorated. Similarly the access corridors. The room allocated (700) on the seventh floor is very shabby. Carpets have severe staining. The air-conditioning did not work. The ceiling paintwork is discoloured with dirt coming from the air-conditioning vent. The restaurant is essentially a snack bar for evening meals and not very appetising. Overall we were glad to leave.

Not quite the Novotel level we are used to

Customer review rating 4.1/5

Maria Families - 04/11/2019 Confirmed reviews AccorHotels

The rooms were ok, a bit tired - dirty carpet, mediocre pillows, smelly fridge. At the breakfast we would have appreciated fried eggs rather than the little pans - it took forever to fry an egg, Otherwise the breakfast was good. Staff friendly, but I would have expected someone to tell people that the fire alarm on Sunday morning was a false one - people were running downstairs, some in their underwear, and I had to go ask the reception if it's a real alarm or a false one as the lady was just minding her own business rather than informing the clients about the situation.

Good neighborhood, quiet hotel, pleasant stay

Customer review rating 4.1/5

Ildikó Business - 24/10/2019 Confirmed reviews AccorHotels

This hotel is in a good location. Metro line 8 is available just a few steps away from the hotel. It took 30 minutes to go to the centre. I have spent there 6 nights, and it was really great. Relaxing in the hotel after the crowded Paris walks was really pleasant. The breakfast is fresh and great. It offers good quality food. I suggest this hotel for you if you like quiet places with good public transport connection.

Average

Customer review rating 4.1/5

C. Business - 19/10/2019 Confirmed reviews AccorHotels

I am a usual customer. Hotel is not so clean and hospitality is average. Food both at breakfast and dinner is not satisfying. No longer complimentary drink. 4 times problems with the key in 3 days. Not considered the extension of my stay, so after I received check-out invoice one day earlier.

Old and tired hotel

Customer review rating 4.1/5

Anonymous Business - 16/10/2019 Confirmed reviews AccorHotels

The hotel is not in a very good condition, rooms are old with carpets marked and looks dirty, bathrooms are basic and titles chipped and marked. Facilities are poor, TVs are old and small, no streaming capability, no usb charging. Staff are not very helpful, so when you arrive laye no room service after 10:30pm and when reception tells you, there is food at the bar but the barman fells you no food and it’s 11pm then you have a big service issue.

Very good

Customer review rating 4.1/5

M. Families - 15/10/2019 Confirmed reviews AccorHotels

I stayed there before and some issues that I experienced have been resolved.

Over priced & needs updated

Customer review rating 4.1/5

Paul Business - 11/10/2019 Confirmed reviews AccorHotels

You're still holding money on my card one week after i checked out. Release the funds immedietly. Very average hotel for an extremely high price. Not a lot else to say about it. If i was you i'd look for somewhere else to stay.

Mrs

Customer review rating 4.1/5

Emilia Business - 08/10/2019 Confirmed reviews AccorHotels

Nice hotel, very polite staff, comfortable double rooms. There was a variety of choices for breakfast. I would only recommend to introduce some new courses daily to make breakfast more enjoyable.

Unqualified reception staff, not aware of

Customer review rating 4.1/5

D. F. Business - 03/10/2019 Confirmed reviews AccorHotels

Absolutely no “special feeling of welcome that comes with your Platinum status”. I had to remind reception staff that a welcome drink, room upgrade have to be provided. Didn’t even ask about welcome amenity as it felt like I’ve already asked too much. I was also told by the same person who checked me in that drink in the minibar of the executive room were not free, as I couldn’t find the price card and called reception again from the room. As I felt this was wrong I asked again the next day and another person at the reception confirmed it was free..

Customer review rating 4.1/5

Qiang H. Business - 29/09/2019 Confirmed reviews AccorHotels

When I checked in on 23/September,I got a room card , when I open the room , previous customer still not checked out, how come it happened? Bad check in system

Customer review rating 4.1/5

Anonymous Couples - 28/09/2019 Confirmed reviews AccorHotels

Adequate, very clean, no frills

Customer review rating 4.1/5

Claudia R. Business - 19/09/2019 Confirmed reviews AccorHotels

I'm satisfied but it could be better if the AC could be regulated in the room and not centrally.

High price Hotel in not good condition and very low service level

Customer review rating 4.1/5

Manfred Business - 16/09/2019 Confirmed reviews AccorHotels

I will avoid booking this hotel in the future as it was a bad experience in all aspects

My stay was good I had no problem

Customer review rating 4.1/5

Paul F. Solo - 06/09/2019 Confirmed reviews AccorHotels

I was well recieve, the front desk staff were welcoming. I was not really please at paying the extra tax on top of my booking. However the young lady say it's French law. My room is cleaned daily. My English comes with a Caribbean accent but some of the staff were able to understand me, and helpful as much as they could to help me get around. My breakfast was OK but honestly I did not enjoy the food. That maybe is not a reflection on the hotel, but maybe down to the stuff I eat. The bar I think is pricey 10€for a Barcardi and Coke ... ridiculous. My bed was comfortable, the room nice and airy, bathroom nice. The TV station was all French with the exception of Euronews and CNN. I think you could have a couple of English stations or ones with subtitles. The cleaners spoke no English, but I communicate with them and they were courteous. It's all good, thank you

Good

Customer review rating 4.1/5

L. Families - 28/08/2019 Confirmed reviews AccorHotels

The room is tidy and comfortable. But I am not so satisfied with the breakfast.

Mistakes all the time and unacceptable answers from the team

Customer review rating 4.1/5

David L. D. Business - 23/08/2019 Confirmed reviews AccorHotels

I'm staying on a weekly basis in Novotel Paris Sud in Charenton Le Pont, Paris. I have now bookings till end of October in this hotel, and my team also stays there very often, under the Finastra Corporate Rate. Every single week there are mistakes in my check out invoice, always charging extra amounts that are incorrect. I have complained several times and the errors continue happening, week after week. Today when I complained, for the second time the employee at the counter told me 'if I don't like this hotel, go to another one' despite she knew I was right with my complaint. UNACCEPTABLE. Is this the way to treat to a customer? If I were the hotel director an employee saying that to a customer would be immediately fired. This Novotel hotel is the most convenient one for me and my team working in this project, but as the Programme Director I'm about to stop staying in this hotel and forbid my team to stay there, aside from pass a note to my company of removing this hotel from our preferred list given all the issues I have and the treatment received.

Nice stay overall for my family

Customer review rating 4.1/5

Ly L. Families - 17/08/2019 Confirmed reviews AccorHotels

The staff were friendly and helpful. Spacious and clean room. The neighborhood is quiet and extremely close to metro. I would definitely recommend!

Great location

Customer review rating 4.1/5

Devina Families - 10/08/2019 Confirmed reviews AccorHotels

Was great ,helpful staff

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