Hotel - Novotel Paris Sud Porte de Charenton
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Novotel Hotel

Novotel Paris Sud Porte de Charenton Hotel

3-5 place des Marseillais 
94227  CHARENTON LE PONT
FRANCE

706 reviews
TripAdvisor Rating Based on 706 reviews
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Check-in from 12h00
Check out up to 12h00
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Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Electric car recharging units
  • Boutiques/shopping
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon (Nearby)

Leisure and activities

  • Jogging track  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-00:00
    • Opening hours : Week-end 06:30-00:00

Business services

  • 12 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

The Novotel Paris Charenton offers rooms spanning 270 sq. ft., and a 538 sq. ft. Suite. Choose the Suite or an Executive Room and you can enjoy a dedicated floor and VIP treatment: Nespresso machine, complimentary minibar, bathrobe & slippers.

  • 133 rooms
  • 93 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 133 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Computer
    • Fax machine
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,994 reviews

Our guest reviews for Novotel Paris Sud Porte de Charenton

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 706 reviews
AccorHotels certified review
Medhat Business - 21/07/2017
« Medhat »

Best hotel i tried so far in Paris

AccorHotels certified review
Ayman Families - 21/07/2017
« Good »

The room was good. The A.C. was the worst thing, it is small window on the wall and air pressure cannot be controlled. At night for the 3 night I spent there, I used to hear door shout strongly and someone always knock the door.

AccorHotels certified review
Serena Families - 14/07/2017
« Nice little hotel a bit too far out from the centre.  »

Nice room Reception was nice All good

AccorHotels certified review
Paris Couples - 09/07/2017
« Good, reasonably priced room  »

The room was just what we needed for seeing a concert in Paris. The power didn't work in one side of the room meaning the TV and kettle didn't work but luckily the outlet beside the bed worked. The checkout queue was far too long so we just left and let them charge the credit card so no chance to discuss the TV....

AccorHotels certified review
Norman J. Couples - 01/07/2017
« Expensive for an average quality hotel in the suburbs of Paris »

Hot in the room but cool everywhere else. Disorganised in the restaurant with food and drink running out.

AccorHotels certified review
Anonymous Business - 01/07/2017
« Difficult start which improved »

Difficulty in check in. I had booked two nights stay as I was getting in early in the morning from the US. I needed to clean up before a morning meeting. My reservation had been cancelled due to bad communication on it. No rooms available and my flight had been delayed. Had to change clothes in the toilet downstairs. When I came back I got an upgrade and an offer of drink.

AccorHotels certified review
Sophia Business - 30/06/2017
« Hot and lacking amenities »

The A/C in our room was not working for the entire stay. We ended up having to sleep with no covers on at all and borrow a fan from the front office. The night clerk was very unapologetic and kept just saying they know about the issue but don't know when the technician will have it fixed. Finally on the 3rd night we were switched to another room with working A/C but it was still uncomfortable. No irons were available for the rooms, and the hotel lacked all amenities except breakfast.

AccorHotels certified review
Jean C. Business - 30/06/2017
« More than disappointed »

I was given a room that was already occupied Air conditionning did not work I checked out after one night but received the bill for 4 nights. I have already written to the Hotel GM a week ago and I am still waiting for an reply.

AccorHotels certified review
Mal Solo - 24/06/2017
« Mal »

Incorrect bill. Emailed hotel with no response.

AccorHotels certified review
Simon Couples - 20/06/2017
« Very good »

Staff we're helpful and friendly. Breakfast very good. Car park onsite but expensive. No late food available after concert.

TripAdvisor review
Business - 18/06/2017
« Great location with good price!!! »

This hotel is in the great location. Many restaurants nearby and also have supermarket near it as well. Connect to city center very easy by metro no. 8 which is 100 meter far from hotel. Staffs are very helpful and friendly. It will be in my list for visit Paris in the future.

AccorHotels certified review
Anonymous Business - 15/06/2017
« My stay was short and the hotel met expectations »

Reception staff were pleasant, the room and bathroom were kept clean and check-out was straightforward. I wished to have a quick lunch on the day of my departure but had to wait too long for service in the bar and left without lunch.

AccorHotels certified review
Anonymous Families - 09/06/2017
« Reasonable - Nice breakfast »

Reasonable - Nice breakfast. Asked for pillows to be changed but this was not done. Should have had a twin bedded room but we only had a bed and sofa bed.

AccorHotels certified review
Katarzyna K. Business - 08/06/2017
« Facilities offered by the hotel are at satisfactory level but the personnel does not really take care for customers need. Staff promises to do something but never keeps the comittment. »

I have also noticed that you have in customer master data of your billing system, many profiles for company: Capgemini Polska Sp. z o.o., NIP: 526-118-44-67. Majority of them are either incorrect or incomplete. Please delete incorrect/incomplete customer records, i.e. with different data than mentioned above. Current situation caused that many times incorrect invoice was issued to me in Your hotels (either because receptionists use not proper company profile from the billing system or in many cases they are not able to type correctly the company details from business card I show to them) and receptionists do not know how to correct data on the invoice. I spend long time at the reception to check out and get invoice and I leave your hotel dissatisfied even if all the service before was perfect. Polish tax office is crazy and even if one dot in company details is put in a wrong place on the invoice, tax office refuses to treat an expense as company cost for CIT, VAT purposes. Please confirm once you cleanse your master data.

AccorHotels certified review
Ozberk U. Business - 08/06/2017
« It was an average experience. »

The AC was not adequate (could only be used for heating purposes, no cooling) We were very tired after our first day in Paris, and decided to eat at hotel. Unfortunately, we weren't served dinner 27th of May evening due to EF Event Dinner claiming that they have too many guests. Restaurant Manager didn't know English or bother to talk with us, he gestured rudely that we can't eat there. I believe if Accor Hotels can't serve both event attendees and regular hotel clients they should either regular hotel or an event center.

AccorHotels certified review
Marie J. Families - 05/06/2017
« Exceptional service in a modern and clean hotel  »

The customer service was brilliant from the minute we arrived. Samia on reception deserves special recognition for going above and beyond to service our needs. The hotel was clean and inviting and the food was excellent. Will definitely recommend this hotel.

AccorHotels certified review
Furui Business - 01/06/2017
« everthing is perfect except feel a little hot in the room  »

staff was very welcoming, thanks a lot.

AccorHotels certified review
Anonymous Business - 31/05/2017
« OK experience blighted by delays at check-in »

Reasonable level of service but got held up at check-in where my reservation could not be found. This delayed me to the extent I was almost late for a meeting I had.

AccorHotels certified review
Diogo Business - 24/05/2017
« It was average »

No aircon available, only heating. Went to sit at the bar are just to relax, got told to move because it was reserved for people that spent money at the bar only.

AccorHotels certified review
Peter Business - 22/05/2017
« Uncomfortable beds with overly warm rooms »

The mattresses on the beds are unbelievably uncomfortable. The beds in our rooms seemed to be some kind of memory foam. I found these to be exceptionally uncomfortable, probably the worst bed I've ever experienced in a hotel. As a matter of priority, you need to change these to standard mattresses. It was quite warm in Paris while we were there. It was disappointing to find that the rooms lacked air conditioning to cool the room down. As a plus point, the breakfast was good and varied. The staff were friendly and accommodating.

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