Hotel - Mercure Paris La Defense hotel
Mercure Hotel Mercure Hotel

Mercure Paris La Defense hotel

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3.5/5 1,243 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 14  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 14  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Solarium

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 06:30-23:00

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

We offer two types of spacious room: the Standard Room and the Privilege Room - offering a wider range of services.We also have suites for added comfort.

  • 507 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 5,910 reviews

Our guest reviews for Mercure Paris La Defense hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,243 reviews
AccorHotels certified review
Yatin S. Business - 06/12/2017
« superb »

Good location. Coutesy by staff was good. Front desk gave me room without bath tub, as it was my need. Thank you.

AccorHotels certified review
M. V. Business - 30/11/2017
« improvement »

was at the 9th floor which is brand new hopefully the breakfast area will be be extended soon

AccorHotels certified review
W. Business - 27/11/2017
« Extremely disappointed that I have been charged for breakfast, which was already included in my room tarrif »

OK, but no desk to work at in the room

AccorHotels certified review
Anonymous Business - 27/11/2017
« Generally good. evening menu better at Novotel hotels »

Gym good Room in good state (bathroom a bit tired now)

AccorHotels certified review
Carlo G. Business - 25/11/2017
« A welcome surprise »

So there is such thing as a clean, reasonably priced, comfortable Paris hotel with kind staff! I had given up hope. My stay was perfect. Comfortable, clean, modern room, exceptional breakfast with a vast choice, kind and helpful desk staff, both at check in and check out. Couldn't help but notice the vast array of languages spoken by staff, and especially their smiling faces at all times. Price was good, location ok, if you need to be in the Defense area. Oh, and loved the essential oils shower thing, want one! Well done, and thank you!

AccorHotels certified review
Subramanian G. Business - 24/11/2017
« Lovely people and good stay »

Very good service and overall great experience

AccorHotels certified review
Anonymous Business - 24/11/2017

The room quality was only ok but the hotel looks a bit run down. A lot of noise within the hotel throughout the night, the bar service was quite poor. Overall not a great expereince.

AccorHotels certified review
Frederic L. Business - 23/11/2017
« Good ! »

good welcome and good evening meal at the restaurant

AccorHotels certified review
Anonymous Business - 23/11/2017
« Ok »

Staff very friendly and helpful but room was not nice, small beds and tiny bathroom, needed upgrading

AccorHotels certified review
Anonymous Business - 20/11/2017
« hard bed with a rubber sheet ! tatty decor »

Very nice staff but the hotel is tatty ( my room was outdated and tatty too) . The hard bed had a rubber sheet on it and I hardly slept all night as I was sticking to the bed . The coffee "cups" were paper cups and there was no English breakfast tea

AccorHotels certified review
John C. Business - 19/11/2017
« Very Nice Stay at Mercure La Defense Paris »

Enjoyed my stay at your hotel. I very much appreciated the renovations in the hotel including updated bathroom and bedding.

AccorHotels certified review
Robin Business - 17/11/2017
« Not so good experience »

Hotel staff in the rstaurant was very friendly and welcoming Room was very small and not so well maintained (example: paint in bathroom) Shower water pressure was very low. Difficult to get wet Checking in was a problem (system problems) also the person who started helping me, suddenly changed customer without notifying me (a lady asked something in Spanish). Another colleague had to take over as I was waiting and waiting...

AccorHotels certified review
Matt Business - 17/11/2017

In room safebox didn't work. Bathrooms are quite outdated. Breakfast room too small during peak time.

AccorHotels certified review
Francisco H. Business - 12/11/2017
« One day stay on a biz tryp »

My only problem was with the air conditioning, was clogged and ineffective at room 633. Otherwise the stay was ok but the overall quality for the price is not the best on La Defense.

AccorHotels certified review
Thierry Business - 11/11/2017
« Always a nice experience »

I liked the room, the free upgrade and the Skinjay device in the shower

AccorHotels certified review
Xu S. Solo - 10/11/2017
« excellent »

Great stay, very helpful staff

AccorHotels certified review
Anonymous Business - 08/11/2017
« just okay. »

Kind of loud and the mattress was easily the most uncomfortable I've slept on in quite a while. The room was clean.

AccorHotels certified review
Nicola Business - 07/11/2017
« Smart hotel in good location »

The hotel is close to the business district at La Defense. There are also lots of restaurants nearby. It's smart, clean and the staff are welcoming. The rooms on the inside of the circle (just looking across to the other rooms) are a little smaller, but the room is warm and clean. It could be improved if there was a better desk area for working.

AccorHotels certified review
Anonymous Business - 07/11/2017
« Overall hotel is ok the only problem is that the price for a night is not reflected with the quality. »

Rooms: ok, clean but very dark (I had a room facing the inside of the circle), Service: ok, very nice guys in the reception desk as well in the restaurant, Breakfast: ok, Overall hotel needs renovation/refresh, the hall on 5th floor looks quite used. All in all I am happy with my stay but for a price of 152 E per night I'd expect more.

AccorHotels certified review
Azeem A. Business - 07/11/2017
« Awful experience - one of the worst i have had as a regular business traveller »

1. My colleague and I both booked on the same day for the same day, yet I was given a rate (€220!!! and that was without breakfast) that was double that offered to my colleague. 2. The hotel room and bathroom suggested the hotel was barely 2 stars. Did not feel particularly hygienic. 3. The corridor outside my room (I was on the 6th floor) had a terrible toilet smell. 4. I paid extra for breakfast which was awful. Very limited choice. No soya milk. Ham/Bacon kept in close proximity to other vegetarian items which was vomit inducing. 5. I requested an orthopaedic pillow at reception which never materialised and not come back to say it was not available. I will not recommend Mercure hotels on the basis on this experience. This was a shambolic experience from beginning to end.

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