Hotel - Mercure Paris La Defense hotel
Mercure Hotel Mercure Hotel

Mercure Paris La Defense hotel

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3.9/5 6,848 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 14  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Solarium

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 06:30-23:00

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

We offer two types of spacious room: the Standard Room and the Privilege Room - offering a wider range of services.We also have suites for added comfort.

  • 507 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 6,848 reviews

Our guest reviews for Mercure Paris La Defense hotel

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Aa Business - 10/05/2018
« Good stay »

Matched expectations. Wanted clean and easy go easy off hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. We are happy to read that you enjoyed the benefits of our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roland WARDINI, General manager

AccorHotels certified review
Lachlan Solo - 08/05/2018
« Great view of Eiffel Tower and awesome Breakfast. »

Great view of Eiffel Tower and awesome Breakfast. I was very grateful of the opening hours (I checked in at 2am)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, This is such a pleasure to read your good compliments. We are happy to read your comments about the beautiful view ! Did you have the occasion to visit our beautiful terrace with a panoramic view on La Défense and the Eiffel Tower ? We hope to see you very soon ! Roland WARDINI, General manager

AccorHotels certified review
Anonymous Business - 05/05/2018
« friendly staff, good bed, poor pillow, sad restaurant »

all staff were friendly and courteous. the bed was excellent but your pillows not so much. food at restaurant was good, but i would suggest to make it a bit.more a pleasant area. it's too open and bright and many single business travelers use it, making it a very sad exposure of solitude really. don't rub it in, your single guests will enjoy more and other people aren't put off by the signt of seeing 8 people sitting alone.

AccorHotels certified review
Ernesto P. Business - 03/05/2018
« VEry convinient, clean and comfortable. »

Very convinient, clean and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We are joyful to read your comment, your satisfaction is our daily goal! We are glad to have succeed to make you comfortable during your stay. It will be a pleasure to welcome you again in our hotel ! Sincerely, Roland WARDINI, General manager

AccorHotels certified review
Bartosz Business - 03/05/2018
« Never again if other options available »

The hotel corridor on 11floor where I stayed stinks horribly of rubbish in the skip. The rooms are old and worn out. Bed mattress is so worn out that person can feel every single spring. Running machine is broken and never serviced. Nice tv though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Mercure Paris La Défense. I am sorry that your room did not meet your expectations. Please allow me to express my sincerest apologies. All our rooms will be renovated before this summer and we hope you will have the opportunity to discover them. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Roland WARDINI, General manager

AccorHotels certified review
Nodidi Q. Couples - 03/05/2018
« Nice people, crappy hotel »

Staff was really nice but I can’t believe that was even a 4 star hotel. Things looked like they were falling apart and it really looked like it was neglected. The bed made a noise and felt unstable, the cupboards were broken, toilet kept making a noise and my husband fixed it. The air conditioning kept making a clicking noise so we turned it off the entire time we were there. I also booked because different pics were posted on Website and booking.com. Didn’t help feeling misled by those as well.

AccorHotels certified review
D. Business - 03/05/2018
« confortable and quick access but no place for breakfast and parking lot a bit antiquated »

Pleasant stay, the room was nice and clean. Pretty comfortable. I have eat at the restaurant and the dish was very good (fish) but not the dessert (i took Profiteroles and the choux were dry !!) Unfortunately, it was difficult to find a place for the breakfast in the morning (8 A.M) and the elevator in the parking is not really suitable when you have luggage. The parking is bit antiquated compare to the standard of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, First of all, we would like to thank you for your compliments about your refreshed bedroom in our hotel Mercure Paris la Défense. I am sorry that your breakfast experience did not meet your expectations. We totally understand your disappointment. Please allow me to express my sincerest apologies. You can be assured that your comment has already been shared with the restaurant department in order to improve the quality of our service and so that this kind of situation does not occur again, We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Roland WARDINI, General manager

AccorHotels certified review
Louise M. Business - 02/05/2018

The room was clean and functional and the bed was very comfortable. The staff on Reception were exceptional - very friendly, efficient and helpful. In particular I'd like to thank Benoit who gave me so much assistance on the first evening. Several times I used the bus shuttle service to/from La Defense station and found it very convenient. Each time, the driver was polite and friendly and a safe driver. I would stay at your hotel again if I were in the neighbourhood. Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for your enthusiastic feedback ! I will be so happy to share these compliments with Benoit and the driver. Thank you so much !!! Have a very nice day and please write us before you future stay, we will have a surprise for you Sincerely, Roland WARDINI, General manager

AccorHotels certified review
Robert B. Business - 02/05/2018
« Good HOTEL »

I always enjoy staying here. It very much suits my needs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, It is such a pleasure to read your satisfaction. Thank you so much and I wish you a wonderful wednesdai. Sincerely, Roland WARDINI, General manager

AccorHotels certified review
Susan Business - 30/04/2018

The location was ideal as it is next to a shopping mall, with bus stops and taxi right outside the hotel. It is also very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you to say that our hotel enjoys a beautiful location: just a few minutes from "la defense", a few steps from a typically French and vibrant and friendly downtown. I hope to see you soon Sincerely, Roland WARDINI, General manager

AccorHotels certified review
Richard T. Business - 30/04/2018
« New rooms are nice »

New rooms are nice but have a very strong smell.

AccorHotels certified review
Anonymous Business - 28/04/2018
« Average. Staff was there to address requests and concerns but did not offer anything above average »

Friendly staff, but did not offer any additional help like inviting me to become a member of Accor group. The room was not replenished with lotion or with hand soap. No shampoo/conditioner in room and the front desk did not have it. The front desk offered me a ride to the metro station but the van runs every 1hr 30 minutes and failed to tell me about the schedule.

AccorHotels certified review
Augusto D. M. Business - 26/04/2018
« Pleasant »

Stayed for business, 10-15min walk to our corporate office. Hotel staff were pleasant there was some noise from outside but not bad. Overall I was happy with my sty

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you so much for this good feedback ! Have a very nice weekend ! Best regards. Roland WARDINI, General manager

AccorHotels certified review
Emmanuel T. Business - 26/04/2018
« Average »

Rooms are getting old, and so is the restaurant

AccorHotels certified review
D. M. S. Business - 25/04/2018
« Great »

pleasant and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you so much for your great compliments. We are so happy about your feedback ! Sincerely, Roland WARDINI, General manager

AccorHotels certified review
Kevin S. Business - 23/04/2018
« Ideal location if your work takes you to La Defense, comfortable and affordable rooms with pleasant helpful staff. »

The rooms were suitable, comfortable and clean. The staff were very helpful. There was a large variety of food for breakfast. There are plenty of eating places in the surrounding area. Excellent location for working in La Defense. Option of free mini bus service into La Defense centre if you don't fancy the short walk or the weather is bad.

Our hotel has responded to the review
Our hotel has responded to the review

It is such a beautiful feedback ! Thank you for this rich and interesting comment ! We are really happy about it and hope to see you again very soon! Sincerely, Roland WARDINI, General manager

AccorHotels certified review
D L. Business - 22/04/2018

Stayed 3 nights. 1st night in 602 not good as aircon not working. Front desk staff very friendly and moved me to 460. Front desk Lady employee from Kenya was extremely customer supportive.

Our hotel has responded to the review
Our hotel has responded to the review

What a sweet review... Our staff is so important for us. We are really happy to read your feedback. Roland WARDINI, General manager

AccorHotels certified review
G., S. Business - 21/04/2018
« The stay was great. »

The Stay was great. The overall experience was great. However, the Ironing desk on 2nd Floor - not accessible from the lift on Day 1 of the Trip.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your compliments ! We are sorry for the inconvenience encountered for the ironing room. Don't hesitate for your next stay to contact the duty manager by dialing the 2424 if you need any help. Have a very nice day ! Roland WARDINI, General manager

AccorHotels certified review
Preeti A. D. S. Couples - 18/04/2018
« Excellent front desk staff »

Excellent experience! Checked in with my husband, fast easy check in. I want to recognize two young guys that always helped us. Don’t remember there names. They gave perfect directions. They were always there to help. Made of stay memorable and shout out to the older shuttle driver. Just want to thank theses three men :) Room 841

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. We are so happy to read that our staff has met your expectations. Thank you so muich for this so complete feedback Sincerely, Roland WARDINI, General manager

AccorHotels certified review
Anonymous Business - 17/04/2018
« too much noise and drugs in next door room »

expensive room - 00.30 my neighbour started making noise and smoking drugs - this gets into my room. I had no energy to complain. Obviously, smoke detectors don't work. All my colleagues from Arrow stay in your hotel. Perhaps we need to consider talking to another hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Défense. I am sorry that your experience did not meet your expectations. Do not hesitate to call our night duty manager. 24H per day we are disponible to respond at this demands. We hope that we will have te opportunity to welcome you again, Sincerely, Roland WARDINI, General manager

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