Mercure Paris La Defense hotel

Loved the memory pillows and comfortable bed.

Good service despite ongoing contruction work in the reception area. Problems on day with elevators as one was closed due to construction work and another was not working, so only one elevator during breakfast period. Room well prepared and thank you for the appreciated welcome platter with pasteries.

Th ehotel has been improved since I last stayed which is for the better. The staff are very friendly and accomodating. However I find the hotel a bit too pricy for what you get and will be lookimg towards a more affordable option next time I travel on business to Paris La Defense. The breakfast area is very chaotic as there are not enough table and seats for everyone and the bar does not stock all the beer it used to when it was on the ground floor. For the price I would expect these to have been sorted out better in the refurbishment.

Hotel was not a described. The service throughout the hotel and fitness facilities was extremely poor. I was not able to change room due to "no rooms available" however if I went online I could clearly book the required room. This was overall just an awful experience and resulted in spending as little time as possible in the hotel.

The room was modern and comfortable with a great walk-in shower, the addition of the robes and slippers was a nice touch but then I had booked a premier room . A number of my colleagues however had not so I was surprised to hear their grumblings of poor showers and no space to work. Should I need to come back to this hotel then I would make sure I booked the same again.

Room service once again unavailable to contact hotel via any of the internal phone numbers, and even external phone number. Once more had to order room service from the restaurant. Steak, chips and pepper sauce all were cold once arrived. Bedroom too hot, unable to reduce temperature via heating unit, fortunately found I could open the window at 2am Not the most exciting of breakfasts, tinned fruit salad, nespresso coffee machine or American coffee - no option for cappuccino or mocha. Scrambled eggs were good

I was from January 21st until 24th in your hotel Mecure, La Defense. I got an "old room" on the 7th etage which was very noise and the hair dryer did not work. besides the air condition was very warm and I felt uncomfortable. In addition the price was extra expansive with 210€ and the breakfast was not included. I stayed now more than 50 times in your hotel, but this time was very bad. I hope that it will be better next time. Holger F.

I was really disappointed because they did not allow me to leave my luggage for 12 hours till i check in again the following day

Nice room good location , food was just right

Construction noise until 2300 hrs then restarted at 0600 not acceptable. Had to move room mid stay.

Stay ok. Main lobby / Desk looking like a 2 stars Hotel

very friendly staff

Very cold in the room, noisy heater, very limited bath facilities and broken shower

Old hotel, room was not nice, location not great, breakfast had variety but lack a bit of quality. Overall, very disatisfied with value for money experience. Will definitively look for other options in la defense in furure.

The cleaning was not ok. On the first day they forgot a cleaning cloth on the floor. On the second a used towel (not from me) on the sink. Too much garbage and plastic in the room.