Hotel - Mercure Paris La Defense Hotel
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Mercure Hotel

Mercure Paris La Defense Hotel

30 rue Baudin  Place Charras 
92400  COURBEVOIE
FRANCE

1,178 reviews
TripAdvisor Rating Based on 1,178 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 14  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 14  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Solarium

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 06:30-23:00

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

We offer two types of spacious room: the Standard Room and the Privilege Room - offering a wider range of services.We also have suites for added comfort.

  • 507 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 5,080 reviews

Our guest reviews for Mercure Paris La Defense Hotel

100% certified reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,178 reviews
Certificate of excellence 2016
AccorHotels certified review
Sf Business - 14/07/2017
« Acceptable hotel for short business trips »

Either the hotel has no A/C or it's not working too well - room temperature was way too high at arrival and barely cooled down over time. I didn't find a channel list for the TV, the TV doesn't respond well to its own remote (sometimes key presses aren't recognized and yes, I know how to operate an ir remote) staff was friendly and helpful

AccorHotels certified review
Maureen B. Families - 11/07/2017
« Mrs »

We always enjoy our stay

AccorHotels certified review
Anonymous Business - 07/07/2017
« Normal »

Normal

AccorHotels certified review
Marco Business - 07/07/2017
« good standards, nice breakfast »

very good service, clean room but expensive

AccorHotels certified review
F. B. Business - 07/07/2017
« Decreasing rate »

Had to wait very long for the check-in. Breakfast was a disaster. Not even 1 free table in the first 10 mins. Then I sat at a dirty table to have a quick breakfast and no one cared about cleaning. I was staying on the 11th floor so had to take the escalater. It mostly took very long. In general too busy, too noisy.

AccorHotels certified review
Gerardo Business - 07/07/2017
« Comfortable and good service »

Was pleasant but the breakfast services and products must be imporve

AccorHotels certified review
Anthony F. Families - 07/07/2017
« Noisy Staff with Rude Staff »

We heard nothing but good things about the hotel but we were disappointed right from the start. - Showed up at 3 p.m. after room would be ready at noon. Room was not ready and we waited for another 30 minutes until it was. - Our room was "upgraded" and we received two free drinks from the bar, but our "upgraded room" was a room with two twin beds for three people. - When we asked for a roll-away bed, I was met with "Why? We didn't know there was a third person in your room." Our reservation was for my wife, daughter and me. The person hung up in my ear when I explained that there were indeed three of us on the reservation. I went to the desk and was met with a rude, "Well, ok, I guess it's my fault. I'll see what I can do." The bed did show, but only after I faced the person. - We were told of the great view from the rooftop terrace. But, on the weekends one can't get to the terrace without permission and a security escort. The security person made sure that this was a hassle for him to escort us and when we thanked him for walking us he just walked away. - As an aside, we're adults, right? Why can't we just visit the terrace that is a "selling point" of the hotel? - There was constant construction/renovation in the room above us (you know, in our upgraded room). That began daily at 8:00 a.m. and ended sometime around 5:00 p.m. - The shuttle that takes you to the metro station only runs on hour the half-hour. One instance when we called from the metro station it took thew driver over half-of-an-hour to get to us, only a very short drive away. Other times, we timed him as getting back-and-forth in nine minutes (with stop lights). - When checking out, the receptionist attempted to charge us again for the room after we had paid for it upon booking. It was only after a manager came over that she understood what she was doing wrong on the system. She didn't believe me when we told her that we had already paid. We will NOT stay here again, and I am not inclined to stay at another Mercure Hotel. Likewise, I will not recommend this hotel to my friends and colleagues.

AccorHotels certified review
Rene N. Business - 05/07/2017
« ok »

I arrived late by car, and asked the reception kindly where I could park my car. I felt not welcome: no smile short directions. Impression left by receptionist was come back when you parked the car, don't bother me now. Restaurant was ok. Checking out was ok too. Room was ok. Complementary bottle was welcome.

AccorHotels certified review
Tomasz Business - 03/07/2017
« moderate »

no space to work on the computer, wall console fully occupied by TV and other stuff, small single table is too small and to work on it comfortably beds are on the wheels and moving while laying down on it no power sockets available close to bed or night stand (to charge the phone , tablet etc.) breakfast could be better - scrambled eggs- one of the worse I ever had....

AccorHotels certified review
Guy V. Business - 03/07/2017
« Good business hotel, near La Defense »

Good hotel, very practical when you have meetings near La Defense. Courbevoie has a typical French atmosphere.

AccorHotels certified review
Je Business - 02/07/2017
« Unimpressed »

Room was run down and had a stale smell

AccorHotels certified review
Rajesh W. Business - 30/06/2017
« Not comfortable »

No sockets for charging laptop/phones. One socket provided not working, another socket behind 50inch TV not accessible. Bath shower drainage not working properly.

AccorHotels certified review
Miroslav Business - 28/06/2017
« Great hotel in location close to the centre »

I was in your hotel for one day workshop and than stayed over the night. I do not have anything to complain. Service at the desk, room, level of service etc. was very good. For my next stay I would choose again your hotel.

AccorHotels certified review
Nikunj P. Couples - 28/06/2017
« Very good location & friendly staff »

It was very good experience staying at Mercure Hotel. The staff and service was an excellent. I would give 5 star for Location, Service. Yes, the aroma at reception area was mesmerizing. I did ask the facility and they promised me to send information via email about it. I would recommend this hotel for stay.

AccorHotels certified review
Richard Business - 28/06/2017
« Room smelt of smoke »

I stayed 2 nights, on both nights I returned to my room to find it smelling of smoke. Also very disappointed there was no iron in the room, which was very inconvenient when returning from work late at night and having to leave early in the morning.

AccorHotels certified review
Sarah Families - 28/06/2017
« Good hotel with only one shortfall  »

The hotel was pleasant and clean however the cleaners left a smell of garbage in the halls which didn't go away

AccorHotels certified review
Alistair C. Business - 28/06/2017
« Very basic hotel, room and facilities »

A very basic hotel, room and facilities. Very long queue on arrival to check-in.

AccorHotels certified review
Anonymous Business - 26/06/2017
« A pleasant one-night stay; everything went smoothly from check-in to express check out.  »

Top three positive things: 1. Friendly service (check-in and lobby bar) 2. Fast, reliable and easy-to-use free WiFi 3. Nice and clean room

AccorHotels certified review
Anonymous Business - 26/06/2017
« Satisfactory »

Friendly service, but the room was very small and a little tired

AccorHotels certified review
Heiko Business - 26/06/2017
« Bad Internet, wrong invoice, no feedback. »

Internet via WLAN poor and unstable. Invoiced breakfast after fast checkout although denied upon arrival. Got no feedback on four complaints submitted via mail through Thursday and Friday.

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