Mercure Chambery Centre Hotel 4 stars

TripAdvisor rating 4.0/5 568 reviews
Mercure Chambery Centre Hotel
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Room 1

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Hotel extras

Beautiful, newly renovated rooms with a secure underground car park, free WIFI and a warm and intimate bar. The Mercure Chambéry Centre team warmly welcomes you to Savoie.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 14.00 EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Gift shop/newspaper shop Nearby
  • Porter
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request

Hotel location

Mercure Chambery Centre Hotel

183 Place de la Gare
73000
chambery
france

Tel: +33479621011

Fax: (+33)4/79621023

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    CHAMBERY VOGLANS At 10km / 6.21 miles

  • By plane

    GENEVA COINTRIN At 99km / 61.88 miles

  • By plane

    LYON SAINT EXUPERY At 80km / 49.71 miles

  • By train

    CHAMBERY CHALLES LES EAUX At 0.1km / 0.06 miles

  • By train

    CHAMBERY CHALLES LES EAUX At 0.1km / 0.06 miles

GPS :45.570847, 5.919596

Our accommodations

Our spacious rooms are fully soundproofed and air-conditioned. You can choose between a double or twin room, smoking or non-smoking. Mountain views subject to availability.

Classic Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • TV room service ordering
  • Direct dial telephone(...)

Privilege Room with 1 double bed

  • Max. number of persons: x2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • TV room service ordering
  • Direct dial telephone(...)

Classic Room with twin beds

  • Max. number of persons: x2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • TV room service ordering
  • Direct dial telephone(...)

Our restaurants and bars

LE 183

Photo non contractuelle / Strictly non binding

Located right in the heart of the hotel, our cozy bar is perfect for relaxing with a cocktail in the evening in friendly surroundings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Chambery Centre Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

1,885 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

568 reviews

Very Central Position

Customer review rating 4.2/5

Ralph M. Friends - 28/03/2019 AccorHotels certified review

The hotel is very central and convenient to the train station. The rooms need updating however the reception and bar area very nice. Beds were comfortable and rooms were clean.

Dear Mr M., Thank you for taking the time to share your experience with us. Regarding the room upgrade it is mention on Accor.com (Benefits and status), "To thank you for your loyalty, we offer you an upgrade to a room of the next higher category according to availability on arrival". Since we did not have availability on privilege category on that day, we could not offer it to you. I am sorry that the room decoration did not pleased you. I hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sara Receptionnist

Mercure Chambéry Centre

Customer review rating 4.2/5

Jeroen Couples - 26/03/2019 AccorHotels certified review

Due to roadworks difficult to reach. The car park not so clean. The bedding needs some attention. Rooms are not large. Reception is okay. Staff is very friendly and multi-lingual. Location is good. In my opinion not near the 4 stars they are claiming.

Sir, Thank you for sharing with us your opinion following your stay at the Mercure Chambéry center. Your opinion is important because it allows us to improve the quality of our services and benefits. We have taken into account your remark about the parking lot. Regarding access to the hotel, the work of the station makes it a little more difficult but a sign is in place to guide you. Once the work is completed, the neighborhood will be very pleasant. We welcome your compliments on the welcome and I would not fail to share it with our teams. We hope you will enjoy your next stay in Chambéry to regain your confidence. Best regards, Cathy.

Bof

Customer review rating 4.2/5

V. Business - 21/03/2019 AccorHotels certified review

Standing bof bof

Monsieur V., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Chambéry. Afin de comprendre vos impressions suite à votre séjour dans notre établissement, pourriez-vous nous faire parvenir les points qui vous ont déçus? Cela est important pour nous afin d'améliorer la qualité de nos services et prestations. Cordialement, Cathy.

Centrally located hotel

Customer review rating 4.2/5

J F. Couples - 12/03/2019 AccorHotels certified review

It would have been useful to know the location of the car park beforehand. Check in only had one person so took a long time. Because only one person on reception we could not get a beer despite trying twice and reception was busy checking people in.

Mrs F., Thank you for taking the time to write down your stay at the Mercure Chambéry Center. We are sorry to read that the benefits were not up to your expectations. We have taken note of your remarks and we assure you that we will do what is necessary for your next visit. Hoping to see you again soon to regain your trust. Best regards, Cathy.
Customer review rating 4.2/5

Guilherme P. Business - 11/03/2019 AccorHotels certified review

I stayed from 02/03 to 09/03, just 164 Leclub points were credited in my account, please credit the remaining points of my stay. Thank you.

Good evening Sir P., I took note of your request about loyalty card. I contact the support because i can't put manually your points. Have a nica day. Best regards, Cathy.

smooth

Customer review rating 4.2/5

D. Families - 26/02/2019 AccorHotels certified review

late arrival, erarly start, very nice people at the front desk and great breakfast

Dear Laurent D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chambéry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sara.

Well located and great service

Customer review rating 4.2/5

James R. Families - 23/02/2019 AccorHotels certified review

We were made very welcome and the hotel staff were extremely helpful. We had a lovely meal in the restaurant. Rooms quite small but comfortable

Dear James R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chambéry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sara.

Good

Customer review rating 4.2/5

Carolina S. Families - 16/02/2019 AccorHotels certified review

It was good

Dear M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chambéry Centre. Don't hesitate to ask at the reception if you want a bathroom with bath. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cathy

Bon week end, hitel bien place

Customer review rating 4.2/5

Monique Couples - 05/02/2019 AccorHotels certified review

Personnel aimable, chambre correcte

Chère Madame, Merci d'avoir pris le temps de partager votre avis suite à votre séjour dans notre établissement. Nous sommes ravis de lire que vous avez apprécié l'accueil qui vous a été fait par nos équipes. Concernant l'offre senior, sachez que le petit-déjeuner est offert aux personnes de plus de 60 ans. Nous serons ravis de vous faire bénéficier de cette offre lors de votre prochaine visite à Chambéry. Cordialement, Cathy.

Adequate

Customer review rating 4.2/5

Feargal Couples - 05/02/2019 AccorHotels certified review

Room was clean, staff friendly and efficient

Dear Feargal M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chambéry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eliott

Great location, recent remodelling, lovely staff

Customer review rating 4.2/5

Deslyn Couples - 09/01/2019 AccorHotels certified review

Had a lovely stay, lovely helpful staff, great location near train station and walking distance to town centre. Room nice and clean, quite spacious, would stay again.

Madam, Thank you for taking the time to share your opinion. We are delighted to read that you enjoyed your stay, we will not fail to share it with our teams. We will be delighted to welcome you again. Best regards, Cathy.
Customer review rating 4.2/5

Anonymous Solo - 26/12/2018 AccorHotels certified review

Great welcome from staff on reception. Helpful and informative. Hotel provide great value for money and right in the heart of town and close to Gare SNCF. Chambery a very attractive large town.

Mr S., We thank you for taking the time to share your opinion following your stay at the Mercure Chambéry Center. We are delighted to read that you enjoyed your stay and hope you took advantage of the location of the hotel to visit the charming city of Chambery. We hope to see you again soon and we wish you a happy new year 2019. Best regards, Cathy.

Satisfait

Customer review rating 4.2/5

M. Business - 03/11/2018 AccorHotels certified review

Excellent

Dear Sir M., Thank you for sharing your opinion. We hope to welcome you again in our hotel ! Best regard, Cathy

10

Customer review rating 4.2/5

Mercia O. Families - 02/11/2018 AccorHotels certified review

wonderful

Dear Mercia O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chambéry Centre. We hope your next visit will be as pleasant as the previous one. Sincerely,

Great location. Friendly, helpful staff

Customer review rating 4.2/5

Gary W. Couples - 30/10/2018 AccorHotels certified review

Very comfortable room. good breakfast.

Dear Gary W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chambéry Centre. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cathy

Excellent

Customer review rating 4.2/5

D. L. Couples - 08/10/2018 AccorHotels certified review

Ras

Madame D., Nous sommes ravis de lire que vous ayez apprécié votre séjour à l'hôtel. A très vite parmi nous ! Bien cordialement, Justine

Convenient, nice staff

Customer review rating 4.2/5

Ivy L. Couples - 04/10/2018 AccorHotels certified review

I like the hotel very much, the room is spacious and the staff were very nice. However I would suggest the hotel entrance could be opened by room key after 00:00 instead of having the front desk associate opening for us, which would be more convenient.

Dear Mrs L., We very much appreciate your comments regarding your stay at the hotel. We are delighted that you have appreciated the quality of the reception of our teams as well as that of the room. The reception is open 24/24 therefore a person is always present at the reception to open the doors during the night. We hope to see you again during your next stop in Chambéry. Best regards, Justine

Very good

Customer review rating 4.2/5

Per S. Solo - 24/09/2018 AccorHotels certified review

Very Nice staff, exelent cleaning of room, but dirty around hotel and entrance.

Dear Mr S., We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the cleanliness of the entrance, we strive every day to maintain it but it is a busy street so it is not easy. We hope to see you a nex time ! Best regards, Justine

Very convenient for overnight stay in Chambery

Customer review rating 4.2/5

Stephen R. Couples - 21/09/2018 AccorHotels certified review

Standard of room as expected of a Mercure hotel. Good nights sleep. Very helpful reception staff who were able to recommend good restaurants. Very convenient for station and historic town centre.

Dear Mr R., A big thank you for sharing this comment that makes us very happy! We are really pleased that you are satisfied with your stay as a whole because all our teams do their utmost to make your stay as pleasant as possible. I share your appreciation with all our team who will be delighted to welcome you again among us. See you a next time ! Best regards, Justine

Overnight stay

Customer review rating 4.2/5

John A. Couples - 18/09/2018 AccorHotels certified review

Very pleasant stay. Not the best of location and as usual car park spaces were barely adequate. Disappointed restaurant was closed but staff helpful in finding an alternative. Room very good and good breakfast. Overall very satisfied.

Dear Mr A., Thank you for taking the time to comment on your stay. We are glad to read that you enjoyed the quality of the rooms and the breakfast. Indeed we do not have a restaurant and our room service is currently closed on Friday and Saturday. But as you said, our team remains available to show you good addresses in the city center. We hope to see you again next time! Best regards from mountains, Justine
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