Mercure Chambery Centre Hotel 4 stars

TripAdvisor rating 4.0/5 587 reviews
Mercure Chambery Centre Hotel
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Room 1

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Hotel extras

Beautiful, newly renovated rooms with a secure underground car park, free WIFI and a warm and intimate bar. The Mercure Chambéry Centre team warmly welcomes you to Savoie.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Gift shop/newspaper shop (Nearby)
  • Porter
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request

Hotel location

Mercure Chambery Centre Hotel

183 Place de la Gare
73000
chambery
france

Tel: +33479621011

Fax: (+33)4/79621023

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    CHAMBERY VOGLANS At 10km / 6.21 miles

  • By plane

    GENEVA COINTRIN At 99km / 61.88 miles

  • By plane

    LYON SAINT EXUPERY At 80km / 49.71 miles

  • By train

    CHAMBERY CHALLES LES EAUX At 0.1km / 0.06 miles

  • By train

    CHAMBERY CHALLES LES EAUX At 0.1km / 0.06 miles

GPS :45.570847, 5.919596

Our accommodations

Our spacious rooms are fully soundproofed and air-conditioned. You can choose between a double or twin room, smoking or non-smoking. Mountain views subject to availability.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone

Our restaurants and bars

LE 183

Photo non contractuelle / Strictly non binding

Located right in the heart of the hotel, our cozy bar is perfect for relaxing with a cocktail in the evening in friendly surroundings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Chambery Centre Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

2,090 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

587 reviews

I ordered chocolats at arrive for my wife and... nothing

Customer review rating 4.2/5

Quim B. Couples - 12/08/2019 AccorHotels review

Poot breakfast If we no wake-up early no juice, no pastries, etc

Coté cour, coté jardin...

TripAdvisor rating 4.0/5

esm872 Business - 12/08/2019 TripAdvisor review

The hotel is located in the centre of Chambéry, just across from the main SNCF railway station. The outside appearance, the lobby and the reception area seem absolutely compatible with the location. With a small exception, the room was a very positive surprise: freshly renovated in an absolutely modern style, it is in contrast with the rest: very good, only the water drainage in the shower was not OK. The staff that I had the opportunity to deal with at check-in, breakfast and check-out were friendly, professional and efficient. The underground parking is cramped and crowded: if I was to stay here again I would try and reserve a spot there ahead of my arrival and try not to be here with too large a vehicle

A nice short break

Customer review rating 4.2/5

Derek W. Solo - 30/07/2019 AccorHotels review

Very handy for the station and town centre. Helpful and friendly staff, nice relaxing atmosphere

Dear Derek W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chambéry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eliott

Good location. Excellent staff.

Customer review rating 4.2/5

Anonymous Friends - 16/07/2019 AccorHotels review

Location was good, near to the city centre, close to the station, quiet and calm area. Great staff, especially the receptionists. Breakfast was the Accor standard, good and abundant.

Neighter

Customer review rating 4.2/5

Orla K. A. Couples - 08/07/2019 AccorHotels review

Bad smell in the room

Short stay in Chambery

TripAdvisor rating 4.0/5

Geoff L Couples - 08/07/2019 TripAdvisor review

As usual I can rely on Mercure hotels to provide good comfortable rooms in good location. Good to have Carpark on site. We ate at the adjacent restaurant which was very convenient and good quality, very good after a day of sightseeing. Should have stayed longer!

Disappointed I found hotel quite basic

Customer review rating 4.2/5

D J. W. Couples - 07/07/2019 AccorHotels review

When I booked hotel, there was no mention of garage parking fees, so was rather surprised when charged 16 euros for the overnight parking especially when the spaces were so small.

good stay, close to the railway station

Customer review rating 4.2/5

Nicolas Business - 01/07/2019 AccorHotels review

very close to the railway station and not far from the historical centre lobby area is nice breakfast room a bit substandard my room are nice despite very small windows

Dear Nicolas M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chambéry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eliott

Gorgeous space and warm mood

Customer review rating 4.2/5

Young Y. Business - 19/06/2019 AccorHotels review

The newly renovated hotel lobby was pretty impressive and fresh. Of course all hotel staff who was welcome with warm/ brilliant kind manner. Merci!

Good evening Sir, thank you very much for this warm comment. I would not fail to share it with our teams. We look forward to seeing you at your next stay in Chambéry. Have a nice Sunday. Cathy

Clean & comofrtable stay, very good/friendly staff, good location

Customer review rating 4.2/5

David H. Couples - 13/06/2019 AccorHotels review

Enjoyed our stay at Chambery Mercure, very clean, comfortable and friendly Hotel. Good location ; opposite the Train station entrance - turn right out of the Hotel and 500 metres to the charming centre of Chambery. Safe underground car park but be careful negotiating it ! No restaurant in the Hotel but a nice one directly opposite the front entrance and lots in Chambery itself. We would stay here again, really enjoyed our Chambery stay overall !

Dear Mr. H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chambéry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Sara Receptionnist

Welcoming

Customer review rating 4.2/5

S M. Solo - 09/06/2019 AccorHotels review

I was greeted by Sarah who was very helpful. She provided me with a map of the town so I could explore beautiful Chambery. She also answered any question I had - about breakfast, trains, etc. The room was very comfortable. I couldn't ask for more

Dear Mrs M., Thank you so much for such an amazing feedback! I'm so happy that your stay reached your expectations. I hope to see you back soon with us. Kind regards, Sara receptionnist

Just what we needed to rest comfortably.

Customer review rating 4.2/5

Dimitri G. Business - 04/06/2019 AccorHotels review

Clean and cozy ! Very well welcomed.

Dear Dimitri G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chambéry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eliott

Very Good Experience

Customer review rating 4.2/5

Anonymous Friends - 02/06/2019 AccorHotels review

The lovely woman who checked us in was delightful. She immediately provided us with a map and a suggestion for the breakfast time as the hotel was also hosting a tour group. Her enthusiasm for the city of Chambery was a plus. We found the breakfast to be of high quality, served in a pleasant environment. Perhaps the hotel could replace the hair dryers that do not work properly. Overall, we were very pleased with our experience at the hotel and would recommend it to others.

Dear Mrs B., Thank you so much for such a kind comment! I am so happy that your stay meets your expectation and above. I hope to see you soon!Kind regards, Sara Receptionnist
Customer review rating 4.2/5

Gpj Friends - 01/06/2019 AccorHotels review

An overnight stay on a road trip round France. Very pleasant hotel, welcoming staff and excellent facilities

Dear Gavin J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chambéry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eliott

Very convenient location, across the road from the station

Customer review rating 4.2/5

Christine Couples - 01/05/2019 AccorHotels review

Nice, friendly staff. Room comfortable. Excellent location if travelling by train.

Dear Mrs C., Thank you very much about such a nice comment, i'm delighted to know that all the efforts made every day by our team pleased you during your stay. I hope to see you back soon ! Kind regards, Sara, Receptionnist.
Customer review rating 4.2/5

Anonymous Solo - 25/04/2019 AccorHotels review

Overnight stop, traveling with a dog. Hotel pet friendly. Good location opposite station and about 5 minutes from central areas. Clean, comfy , well appointed rooms

Good evening Madam, thank you for taking the time to record your stay. Indeed, our pets are accepted in the hotel but not in the breakfast room for the comfort of other guests and for hygiene. We are delighted to welcome you during your next stay with us. Best regards, Cathy

Clean, convenient, efficient stop-over

Customer review rating 4.2/5

Matt Families - 21/04/2019 AccorHotels review

It was good. Our third or fourth stay, I think, as a stop over to the Alps so we know what to expect. The newly refurbished reception is nice. The staff were friendly. The rooms were clean.

Dear T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chambéry Centre. Our team is happy to read that your stay was good. See you the next year ! Best regards, Cathy

Ideal for a one night convenient stop-over

Customer review rating 4.2/5

Anonymous Couples - 17/04/2019 AccorHotels review

Perfectly fine. Polite check-in process. Utilising the hotel’s car park worked according to plan. The (nylon) duvets are always too hot - but I understand why they cannot be feather filled. Good sized bath towels and very clean bathroom.

Dear Louise L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chambéry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eliott

Very Central Position

Customer review rating 4.2/5

Ralph M. Friends - 28/03/2019 AccorHotels review

The hotel is very central and convenient to the train station. The rooms need updating however the reception and bar area very nice. Beds were comfortable and rooms were clean.

Dear Mr M., Thank you for taking the time to share your experience with us. Regarding the room upgrade it is mention on Accor.com (Benefits and status), "To thank you for your loyalty, we offer you an upgrade to a room of the next higher category according to availability on arrival". Since we did not have availability on privilege category on that day, we could not offer it to you. I am sorry that the room decoration did not pleased you. I hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sara Receptionnist

Mercure Chambéry Centre

Customer review rating 4.2/5

Jeroen Couples - 26/03/2019 AccorHotels review

Due to roadworks difficult to reach. The car park not so clean. The bedding needs some attention. Rooms are not large. Reception is okay. Staff is very friendly and multi-lingual. Location is good. In my opinion not near the 4 stars they are claiming.

Sir, Thank you for sharing with us your opinion following your stay at the Mercure Chambéry center. Your opinion is important because it allows us to improve the quality of our services and benefits. We have taken into account your remark about the parking lot. Regarding access to the hotel, the work of the station makes it a little more difficult but a sign is in place to guide you. Once the work is completed, the neighborhood will be very pleasant. We welcome your compliments on the welcome and I would not fail to share it with our teams. We hope you will enjoy your next stay in Chambéry to regain your confidence. Best regards, Cathy.
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