Hotel - Mercure Chambery Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Chambery Centre Hotel

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4.0/5 484 reviews
All hotels in Chambery
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 14  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop  (Nearby)
  • Porter

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Cold snacks
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end 19:00-22:00
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Hotel location

Our rooms

Our spacious rooms are fully soundproofed and air-conditioned. You can choose between a double or twin room, smoking or non-smoking. Mountain views subject to availability.

  • 81 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 10 family rooms
  • Extra bed in room for child
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Web TV
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Fax machine
    • High speed transmission line
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 1,277 reviews

Our guest reviews for Mercure Chambery Centre Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 484 reviews
AccorHotels certified review
Julie C. Couples - 06/02/2018
« Perfect overnight stop. »

The staff were the epitome of helpfulness friendliness and most importantly efficiency. Room was perfect, space clean and comfortable. Situated closed to shops, historical streets, large number and variety of bars & restaurants. It made a great last night to our holiday before the long drive home. Didn't miss the on site restaurant at all, was good to stretch after traveling and find a restaurant that suited us. We were very happy with the taverne we found highly recommend it.

AccorHotels certified review
Martin H. Solo - 01/02/2018
« very friendly »

Stayed here on numerous occasions and it never fauils to impress. Great staff and rooms. Shame the restaurant is closed

AccorHotels certified review
Marie C. L. Couples - 16/01/2018
« halte imprevue mais bienvenue!! »

excellente

AccorHotels certified review
Anonymous Families - 15/01/2018
« Disappointed in hotel, wonderful staff! »

I don’t think I have come across a more wonderful reception experience in any hotel. Your staff in particular Justine and Rose went out of there way to make our stay as best they could. I hope they are acknowledged for this.

AccorHotels certified review
Ann Couples - 10/01/2018
« Good place to stay for one night but shame that the building works nearby went on all night! »

Room good, staff very friendly and helpful. However a disturbed night with building work all night at the nearby Gare de Chambery.

AccorHotels certified review
Janus C. Families - 02/01/2018
« Our room was disgusting & smelled of smoke »

When we arrived we went to our room, it smelled so bad of smoke that we had to request another one, but they claimed the hotel was full. We had to sleep all night with the window open and it was below freezing and huge noises from traffic and the station. I would not recommend anyone staying at the hotel. On departure nobody asked if we enjoyed our stay having waited 10 minutes to check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Chambéry Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. If you will come back for a night in Chambéry, please contact me directly to be sure this situation will not renew. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémi Martignago General Manager

AccorHotels certified review
David B. Business - 28/12/2017
« Convenient location good service. »

Pleasant city centre hotel. Restaurant closed during our stay but recommended restaurant q short walk away was good ( Gran Torino?)

AccorHotels certified review
Dean G. Solo - 26/11/2017
« Friendly and efficient service with excellent local knowledge and very helpful recommendations. »

This was a one night only stay.The staff were very helpful and recommended to me a very good local restaurant for my evening meal and served me an excellent whisky on my return as a digestive, I had a very very early start and the option of breakfast was not possible ,however the staff on duty miraculously managed to make me a strong hot coffee whist I was checking out .Touche, Merci beaucoup et Vive La France!

AccorHotels certified review
_ Business - 21/11/2017
« Too noisy room »

Room near the elevator, too noisy. Please check the acoustic insulation of rooms.

AccorHotels certified review
L. Business - 12/11/2017

Sans surprise, standard

AccorHotels certified review
Lea Friends - 06/11/2017
« Convenient, clean, nice staff! »

Even though the hotel looks old fashioned, we had a great time with my friend! I contacted twice the FO team by email and received quick and nice answers, very detailed about the parking. I had been charged even though my booking was "payment on site", but the FO confirmed I would not have to pay on site. My friend arrived earlier in the afternoon and she could go to the room before me. The Staff is friendly and nice (smiling!) (afternoon and evening). The hotel is very neat and smells good!

AccorHotels certified review
Giuseppe M. Business - 25/10/2017
« Satisfied. Still waiting the facture by email... »

Very good hotel and very good position. Can you please send me the facture by email? Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giuseppe Moschetti, We appreciate your opinion regarding your night at the Hôtel Mercure Chambery Centre. We are glad that to you enjoyed our establishment. The hotel's position is ideal to enjoy the center Chambéry. We sent you your invoice by mail. We hope to welcome you for next time ! Sincerely, Jessica

AccorHotels certified review
Paul S. Couples - 22/09/2017
« More than was expected. »

Excellent staff on reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul Siddall, Thank you for sharing your opinion. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Jessica

AccorHotels certified review
Denis O. Business - 13/09/2017
« Very nice hotel i was made very welcome. »

The front desk and staff of the hotel made me feel at home. the hotel could do with a make over but i could not fault my stay. I was there on business and i was only in the hotel morning and night time but it was very close to the train station and only 5 to 10 minute walk to the town centre I will be looking forward to going back in the near future

AccorHotels certified review
Jacek P. Couples - 12/09/2017
« Journey Cancelled. »

For medical reasons, we had to cancel our journey at the last moment. As we had booked "no change, no cancellation" we did not receive any refund; we never-the-less cancelled our reservation in case someone else could still take advantage of the room.

AccorHotels certified review
Andrew A. Couples - 04/09/2017
« Overnight visit to Chambery »

Comfortable stay, good location to explore town centre,great breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew a., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Chambery Centre. We are happy that your stay has gone well ! The hotel is ideally located for visiting the city of Chambéry. Did you see the Elephant foutain in the center ? Or the castle of Dukes of Savoie? With pleasure to welcome you for the next stay ! Best regard, Jessica

AccorHotels certified review
Helen W. Couples - 27/08/2017
« Perfect for the station! »

Ideally situated opposite the station, the hotel was clean, fresh, with a good breakfast. We booked prior to arrival and were greeted by a helpful reception team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear madam W., Thank you for sharing your opinion, we are happy to read that your stay was fine ! We hope to welcome you again ! Best regard, Jessica

AccorHotels certified review
Jeff Couples - 25/08/2017
« Basic hotel with the feel of luxury »

Clean, comfortable, nicely decorated, well appointed, very accommodating staff. Only regret is that though a hot water heater AND a high quality coffee maker and coffee packets were provided, the only cups in the entire room were two very thin paper ones that I feared would dissolve after one use. (They didn't, though.) The next morning I eventually did find a pair of drinking water cups... hidden in the refrigerator. I love my morning coffee. A couple of ceramic coffee mugs in the room would have pushed this review from an 8 to a 10.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir W., Thank you for sharing your experience, it's this one that allows us to evolve. We noted your bother with the paper cups in the room and we will work on that. We hope to welcome you again in our hotel ! Sincerely, Jessica

AccorHotels certified review
Anna F. Couples - 10/08/2017
« Very nice. »

Staff was very helpful and friendly. Room was nice. My only issue was that previous guests' towels were left on the hooks in our room and I thought they were clean towels. That is pretty disguesting.

AccorHotels certified review
David N. Couples - 15/07/2017
« What you would expect but slow breakfast service »

You know what you’re getting when you stay in a chain hotel like Mercure but here the staff make the difference, very friendly and helpful. The garage is handy given the parking restrictions in Chambery. The only criticism was breakfast which is expensive, particularly when the produce is not being replenished very quickly / if at all. The main difference with a Mercure breakfast is that there are hot dishes but here there were no sausages at any time, the bacon ran out and only the scrambled eggs were replenished. For €18.90 not good enough.

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