Hotel - Hotel Cerretani Florence - MGallery by Sofitel
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Mgallery by Sofitel Hotel

Hotel Cerretani Florence - MGallery by Sofitel

Via De Cerretani 68 
50123  Florence
ITALY

202 reviews
TripAdvisor Rating Based on 202 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from 86 elegant rooms, including 1 suite, in this luxurious hotel in the center of Florence. Marble bathrooms, refined welcome gifts, minibars and room service create an inviting atmosphere in our luxurious accommodation.

  • 86 rooms
  • 44 non-smoking rooms
  • 1 rooms for people with reduced mobility
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • Radio in bathroom
    • Manual temperature control
    • High speed transmission line
    • Shower
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating Based on 344 reviews

Our guest reviews for Hotel Cerretani Florence - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 202 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Tamer N. Couples - 29/07/2017
« Good location excellent staff »

Good location, excellent staff( Tawfeeq)

AccorHotels certified review
Sergej Business - 24/07/2017

Excelent experience, nice location in a busy city centre, but no noise inside, nicely renowated, calm air condition. Helpfull staff, good breakfest.

AccorHotels certified review
Ricardo M. Business - 24/07/2017
« Worse service in a hotel ever »

If you care to know why my stay was so bad call me on my cell and I will explain. +30..909

AccorHotels certified review
Abdulla A. Solo - 12/07/2017
« Not bad »

I was not satisfied a lot because you didn't have a gym or a swimming pool or even a proper restaurant. Everything else was just fine

AccorHotels certified review
Karen K. Families - 11/07/2017
« Beautiful stay »

Almost everything exceeded our expectations. 10 minute delay at check out was the only problem. Loved the room, the breakfasts, the afternoon tea, the water bottles. The whole experience reflected forethought and care. My best Accor experience ever.

AccorHotels certified review
Michelle N. Couples - 07/07/2017
« Lovely room with amazing bathroom »

The hotel is located close to the train station and easy to find. The room is comfortable and their bathroom is amazing. Breakfast was also great

AccorHotels certified review
Annabelle S. Families - 05/07/2017
« EXCELLENT »

Great Service, Great Location, Great Room

AccorHotels certified review
Luca Solo - 03/07/2017
« Short but pleasant stay »

Good stay. A bit disappointed that the laundry services was not available during a public holiday.

AccorHotels certified review
Ann Friends - 28/06/2017
« Tiny rooms, decent service, central location, indecently over priced »

Tiny rooms, service disappointing (luggage remained in storage room, undelivered for 12 hours although I had been allocated a room and then no one was available to deliver it), decent breakfast.

AccorHotels certified review
T P. Solo - 27/06/2017
« Too brief - only one night. The room was luxurious and the location unbeatable »

Too brief - only one night. The room was luxurious and the location unbeatable.

AccorHotels certified review
Pramukti S. Families - 10/06/2017
« Best location and service quality in Florence! »

My stay for 5 days was wonderful! The hotel staffs were really responsive and care! Lara at the reception was really outstanding! She seemed genuinely wanted the guests to have great stay! The staff in the restaurant who found my daughter's sunglasses was also outstanding! He found it and approached us as soon as we were back in the lobby. We did not even realized it was left in the restaurant. The only minor issue was the room air conditioner which was not cold enough in the first two days but ok for the next three days. Bravo to your excellent hotel!

AccorHotels certified review
Karen Friends - 09/06/2017
« Perfect location, modern amenities and room »

I was very pleased with the location of the Hotel. I also appreciated the warm greeting and information that the front desk provided. The front desk associate kindly pointed out the major sites of the city on a map for us and also provided a great suggestion to take the bus up to the lookout. I appreciated the latter especially as I had not thought about the lookout and we ended up incorporating it into our plans. The room was meticulously clean and The bed was extremely comfortable. I was very pleased with our room .

TripAdvisor review
Couples - 02/06/2017
« Lovely Hotel and very central to the train station »

We had a great stay at Hotel Cerretani in Firenze. The Hotel is a short walk from the train station which suited us well. The staff were all very friendly and helpful and our room was well appointed and quite spacious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I could not feel prouder of my whole team when reading your feedback. It is such a praise to our high standards of service. Thank you so much for mentioning it. Indeed we pay special attention into details which are not as a matter of fact. Everything is important when you are away from home. We were delighted to provide you with our undivided attention. Mr. Gianluca Tintori General Manager

TripAdvisor review
Couples - 19/05/2017
« Good Location »

We enjoyed the location of the hotel and our room was very good - the bathroom was massive. However, the service was average. Check in was very slow - there was only one person on reception and she was trying to deal with two self centered women who monopolized her time. When she was able to serve us, the process was quick and efficient. We also found the service in the bar to be very slow and not friendly, such that we elected to only have one drink and leave.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Peter James, First and foremost, please accept my sincere apologies as I was concerned to read of your experience at the Bar. We strive to provide exceptional, personal and friendly service throughout the hotel and I am saddened that on this occasion we failed to deliver this to you. We shall share your comments with our F&B Supervisor during our daily handover to ensure that the experience you endured does not happen again. I do hope we will have the opportunity to restore your faith in our hotel. Yours Sincerely, Mr. Gianluca Tintori General Manager

AccorHotels certified review
Anonymous Friends - 09/05/2017

very good location, nearby Duomo Florence. Staff at the front have a good service but the M-gallery team seems not with a service mind much.

AccorHotels certified review
Anonymous Couples - 07/05/2017

The room was very pleasant and the staff were very friendly and helpful. We liked the bar and appreciated being able to sit and have a cup of coffee when our feet were tired.

AccorHotels certified review
Anonymous Couples - 04/05/2017

UNE EXCELLENTE EXPERIENCE

AccorHotels certified review
Anonymous Business - 03/05/2017

Very enjoyable overall! Great location, friendly staff. Nice room. Free bfst very good.

AccorHotels certified review
Anonymous Couples - 03/05/2017

Fantastic. Gorgeous, modern, clean rooms. Amazing, helpful staff. A wonderful choice of food for breakfast. I would most definitely stay at this hotel again.

AccorHotels certified review
Anonymous Couples - 30/04/2017

Great location, great service from all staff, loved our room and great breakfast, we would stay again and encourage anyone staying in Florence to stay at the hotel

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