Hotel - Hotel Cerretani Florence - MGallery by Sofitel
section.presentation.hotel.accorhotels
Mgallery by Sofitel Hotel

Hotel Cerretani Florence - MGallery by Sofitel

Via De Cerretani 68 
50123  Florence
ITALY

211 reviews
TripAdvisor Rating Based on 211 reviews
See rates
Best price guarantee
From
From 295.00 EUR Non member rate
From 265.50 EUR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from 86 elegant rooms, including 1 suite, in this luxurious hotel in the center of Florence. Marble bathrooms, refined welcome gifts, minibars and room service create an inviting atmosphere in our luxurious accommodation.

  • 86 rooms
  • 44 non-smoking rooms
  • 1 rooms for people with reduced mobility
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • Radio in bathroom
    • Manual temperature control
    • High speed transmission line
    • Shower
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating Based on 363 reviews

Our guest reviews for Hotel Cerretani Florence - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 211 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Business - 12/09/2017
« New refurbish room. Very good interior design. »

Room interior design is good. The room which I stay were newly refurbished. Stay there for 2 weeks. Located in the middle of old city. Only walking distance to most of the tourist place. Also nearby Santa Maria Novella train station. A lot of restaurant nearby.

AccorHotels certified review
Patricia Couples - 10/09/2017
« Good city hotel »

Very good staff, nice breakfast, good room.

AccorHotels certified review
Miranda Solo - 03/09/2017
« Much much better than last time. »

Staff - all were approachable, helpful, & delivered on whatever was asked. Includes reception, breakfast staff & housekeeping. Room - perfect size for me, deciding factor between this hotel was the Nespresso machine! Loved that this & last time; room was always cleaned well & equipped properly, ie everything on the mini bar list, good amount of coat hangers, shampoo etc & towels always repkaced; the view from the room was crap, which forced me out to enjoy touristy stuff; I appreciate the complimentary waters waiting when I arrived; the air conditioning worked really well, it worked well in that when I changed the temperature, the temperature changed. It's amazing how many hotels in Italy have setting of cold or off; the room was genuinely soundproofed, when walking through the hall I could hear others &/or house keeping, in the room I heard nothing. Breakfast - good variety. I'm gluten & dairy intolerant, so I would have liked to see a gluten free cake! I find in Italy that I'm not as affected by my intolerances as your foods are less processed than in Australia. So I wasn't too adversely affected. I really liked the raw veg selection for breakfast. That's how I eat at home, yours is the only hotel I found that did that (of the five I stayed in in Italy). Coffee was good & I liked the bottle of water that you provide after breakfast. That's really appreciated cos I travel by train & I come to Italy to shop, so I don't always have my water supplies up. I liked that after one day at breakfast, your staff remembered my coffee & two days they renerbered my room number. It's pretty rare that hotel staff firstly remember & secondly care, to do that. Check in & out - I checked in early! I was v great fun that the room was ready & your staff allowed it. This is the reason I say my experience this time was so much better than last time. Last time I came before 2pm, & was advised to go have lunch that it won't be ready til 2pm. So I went & returned at 2.30pm, I was advised to sit & wait, it's about 30 mins off, I asked again at 3, then 4, then every time I approached your staff, they no longer understood English or left the reception area. Come 5/5.30pm the room was ready at an extra special speed for me cos I'm such an important customer, apparently...if they had told me it wasn't going to be ready from 6pm, I could have left my bags & done something. I probably would have also called my travel agent given I had paid around €350 per night. At the end of that trip the reception staff lent me a luggage weigher, which I appreciated, so I put that check in down to a bad experience & not a reflection of the whole hotel. I stay in this hotel because of the location & the cleanliness. I will return to the hotel if the rates are similar to my last stay, not my first, & now that I know the check in can be highly organised or disorganised, I can plan for that.

AccorHotels certified review
Anonymous Couples - 03/09/2017

Perfect for whet we needed. Only negative was the coffee at breakfast.

AccorHotels certified review
Jon Couples - 01/09/2017
« Good location, good service »

Good, but disappointing that the laundry service lost an item of clothing and the hotel staff seemed very disinterested in doing anything to compensate me for my lost item - I had to argue with the front counter to have the laundry charges cancelled (and even then he only cancelled part of the charge). Disappointing end to our stay.

AccorHotels certified review
Curtis R. Couples - 30/08/2017
« The R. »

The experience was wonderful; the staff was attentive, courteous, and highly professional. The room was perfect.

AccorHotels certified review
Z. I. Families - 26/08/2017
« Wonderful hotel with great location »

Great well come at front desk. Great location. Rooms were super, big and spacey and so were the bathrooms which were a big surprise to find in the center of town. All clean and tidy .the lighting in the bathroom was a big fun for my girls.Breakfast was also well with a nice variety of options. It was sure a great experience and it should be rated 5 stars!! Worth it!!

AccorHotels certified review
Tamer N. Couples - 29/07/2017
« Good location excellent staff »

Good location, excellent staff( Tawfeeq)

AccorHotels certified review
Sergej Business - 24/07/2017

Excelent experience, nice location in a busy city centre, but no noise inside, nicely renowated, calm air condition. Helpfull staff, good breakfest.

AccorHotels certified review
Ricardo M. Business - 24/07/2017
« Worse service in a hotel ever »

If you care to know why my stay was so bad call me on my cell and I will explain. +30..909

AccorHotels certified review
Abdulla A. Solo - 12/07/2017
« Not bad »

I was not satisfied a lot because you didn't have a gym or a swimming pool or even a proper restaurant. Everything else was just fine

AccorHotels certified review
Karen K. Families - 11/07/2017
« Beautiful stay »

Almost everything exceeded our expectations. 10 minute delay at check out was the only problem. Loved the room, the breakfasts, the afternoon tea, the water bottles. The whole experience reflected forethought and care. My best Accor experience ever.

AccorHotels certified review
Michelle N. Couples - 07/07/2017
« Lovely room with amazing bathroom »

The hotel is located close to the train station and easy to find. The room is comfortable and their bathroom is amazing. Breakfast was also great

AccorHotels certified review
Annabelle S. Families - 05/07/2017
« EXCELLENT »

Great Service, Great Location, Great Room

AccorHotels certified review
Luca Solo - 03/07/2017
« Short but pleasant stay »

Good stay. A bit disappointed that the laundry services was not available during a public holiday.

AccorHotels certified review
Ann Friends - 28/06/2017
« Tiny rooms, decent service, central location, indecently over priced »

Tiny rooms, service disappointing (luggage remained in storage room, undelivered for 12 hours although I had been allocated a room and then no one was available to deliver it), decent breakfast.

AccorHotels certified review
T P. Solo - 27/06/2017
« Too brief - only one night. The room was luxurious and the location unbeatable »

Too brief - only one night. The room was luxurious and the location unbeatable.

AccorHotels certified review
Pramukti S. Families - 10/06/2017
« Best location and service quality in Florence! »

My stay for 5 days was wonderful! The hotel staffs were really responsive and care! Lara at the reception was really outstanding! She seemed genuinely wanted the guests to have great stay! The staff in the restaurant who found my daughter's sunglasses was also outstanding! He found it and approached us as soon as we were back in the lobby. We did not even realized it was left in the restaurant. The only minor issue was the room air conditioner which was not cold enough in the first two days but ok for the next three days. Bravo to your excellent hotel!

AccorHotels certified review
Karen Friends - 09/06/2017
« Perfect location, modern amenities and room »

I was very pleased with the location of the Hotel. I also appreciated the warm greeting and information that the front desk provided. The front desk associate kindly pointed out the major sites of the city on a map for us and also provided a great suggestion to take the bus up to the lookout. I appreciated the latter especially as I had not thought about the lookout and we ended up incorporating it into our plans. The room was meticulously clean and The bed was extremely comfortable. I was very pleased with our room .

TripAdvisor review
Couples - 02/06/2017
« Lovely Hotel and very central to the train station »

We had a great stay at Hotel Cerretani in Firenze. The Hotel is a short walk from the train station which suited us well. The staff were all very friendly and helpful and our room was well appointed and quite spacious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I could not feel prouder of my whole team when reading your feedback. It is such a praise to our high standards of service. Thank you so much for mentioning it. Indeed we pay special attention into details which are not as a matter of fact. Everything is important when you are away from home. We were delighted to provide you with our undivided attention. Mr. Gianluca Tintori General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 295.00 EUR Non member rate
From 265.50 EUR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 360 m Mercure Florence Center
Mercure Florence Center
From
From 188.00 EUR Non member rate
From 188.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 7.2 km Novotel Florence North Airport
Novotel Florence North Airport Hotel
From
From 55.00 EUR Non member rate
From 49.50 EUR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 7.3 km ibis Florence North Airport
ibis Florence North Airport Hotel
From
From 40.50 EUR Non member rate
From 40.50 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 12 km ibis Florence Prato East
ibis Florence Prato East Hotel
From
From 58.50 EUR Non member rate
From 58.50 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in Florence
See rates