Hotel - Hotel Cerretani Florence - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hotel Cerretani Florence - MGallery by Sofitel

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4.5/5 250 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 160.00 EUR Non member rate
From 144.00 EUR Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Breakfast
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from 86 elegant rooms, including 1 suite, in this luxurious hotel in the center of Florence. Marble bathrooms, refined welcome gifts, minibars and room service create an inviting atmosphere in our luxurious accommodation.

  • 86 rooms
  • 44 non-smoking rooms
  • 1 rooms for people with reduced mobility
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • Radio in bathroom
    • Manual temperature control
    • High speed transmission line
    • Shower
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating Based on 408 reviews

Our guest reviews for Hotel Cerretani Florence - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 250 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Couples - 10/11/2017
« prateep T. »

The room is too small. There is no space for putting 2 luggages The walking space to bath room is very tight Never stay in a room as small as this one before

AccorHotels certified review
K. Couples - 10/11/2017
« Nice hotel with kind person »

It was so nice experience with fantastic location. Never mind about ZTL zone if you rent a car. A Hotel register your car later. Thank you for everything in florence.

AccorHotels certified review
Nicole Solo - 06/11/2017
« Great location, nice design and friendly staff. »

I loved the location near the town centre, it was so easy to walk to the attractions and museums every day. The design of the hotel is obviously fairly new and very stylish. The room was generously large and very quiet, despite the central location. I had some issues with the window not closing, but that was fixed within a day. There is also a problem with the plumbing in the bathroom, however, I plan to send a personal email. The staff was nice and helpful. I got a great recommendation for dinner. I will definitely recommend this hotel to friends and family travelling to Florence.

AccorHotels certified review
Florida Friends - 04/11/2017
« Great location; excellent service »

Very convenient location close to trains, regional bus, Duomo, & good restaurants. Front desk staff very helpful. Room was well furnished & cleaned properly.

AccorHotels certified review
Callie Families - 03/11/2017
« The hotel was great, cleanly, rooms were updated and nice. AWESOME location. Everything was great. »

The hotel was great, cleanly, rooms were updated and nice. AWESOME location. Everything was great.

TripAdvisor review
Solo travel - 29/10/2017
« High quality services with an excellent location »

Despite it was my 4th time in Firenze, this was the very first time I stayed at Hotel Cerretani. Once the previous hotel did not show in the Booking.com anymore, I decided to look for new choices. Then I looked into Accor´s site and found it! it seems to me the building may have had an internal refurbishement, once my room was very modern, including the bathroom ( Executive room). Cerretani Hotel has an excellent location, if you have one or even 2 luggages you can perfectly walk from the Main Station - 5 or 7 minutes walking, and you can even use an underground passage that leads vey close to the hotel entrance. Breakfast is excellent, although it could be a bit cheaper. I do urge Cerretani´s team to keep on its excellency, so that I shall stay there again whenever I get back to Firenze!.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing our Hotel on your visit to Florence. We are happy to know that you enjoyed your time during your stay. We thank you for the positive review of our hotel. I am going to share your feedback with the staff and such feedbacks help in staff motivation and recognition. We hope to see you again on your next visit to Florence. Sincerely, Mr. Gianluca Tintori General Manager

AccorHotels certified review
Jen Couples - 27/10/2017
« Did not meet standard »

Booked junior suite but had no view, placed on the 1st floor. With exception of the one who checked us in, the service was almost the worst I’ve ever experienced.

AccorHotels certified review
Carla Families - 26/10/2017
« Excellent »

The room has being one of the nicest rooms I have been before. I loved it, and the location was great.

TripAdvisor review
Business - 26/10/2017
« Excellnt in all aspects!! »

The hotel has an excellent location, good service, most friendly and helpful receptionist ever, so lovely and great first impression of hotel. Everything about the hotel was exceptional! It was clean, stylish, roomy with excellent service in both bar where we had lunch and restaurant where we had dinner. Food was beyond good and great value for money and service in both places attentive and efficient. Room itself was well equipped and comfortable. I could go on but suffice it to say I was very pleased with my stay, and although short and sweet this time, I hope to be back for a longer visit in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We are delighted to know that you had a great experience at our Hotel, that you enjoyed our central location and our very comfortable bedroom. Our goal is to always exceed our guests’ expectation and we thank you for taking the time to share your story. We look forward to welcoming you again soon. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world. Sincerely, Mr. Gianluca Tintori General Manager

AccorHotels certified review
Cja Couples - 18/10/2017
« Outstanding welcome, room, breakfast. »

Great service from beginning to end of stay. Wi-Fi was ok. Only functional by main entry and bathroom.

AccorHotels certified review
Samir S. Friends - 03/10/2017
« A well positioned hotel in Florence with quality service »

I enjoyed my stay and felt the staff were very attentive to needs

TripAdvisor review
Couples - 01/10/2017
« Fantastic stay at Florence »

A fantastic stay 3 night stay at Florence. Room was elegant and modern,front desk staff was warm and helpful. A perfect location, close to the duomo, and within walking distance to many sites and restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, First of all thanks a lot for choosing our Hotel and for sharing a positive comment with us. I am happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Florence. Thank you again for sharing your experience and for recommending our hotel. Best regards Mr. Gianluca Tintori General Manager

AccorHotels certified review
Umcb Couples - 30/09/2017
« Lovely hotel, warm and friendly staff »

Breakfast was very good, particularly the omelettes. Staff were accommodating and friendly. The room itself was very good, however a lack of general lighting in the lobby /reception area as you go into the room. The Barman made fantastic gin and tonic's, was very friendly.

AccorHotels certified review
Lai T. Couples - 28/09/2017
« Great stay in florence »

Nice, clean comfortable room, nice bed. Front desk staff was excellent, recommended and booked dinner reservations for us. Great breakfast, good spread of pastries and fruits! Wish we have a better choice of eggs other than scramble. Staff is not as warm as the ones at the front desk, a smile would go a long way!

AccorHotels certified review
Roger R. Solo - 25/09/2017
« My recent luxurious stay in Firenze »

Fantastic location and very nice Front desk staff. Thanks for upgrade, however Superior room too small surface. Breakfast reduced choice.

TripAdvisor review
Business - 12/09/2017
« New refurbish room. Very good interior design. »

Room interior design is good. The room which I stay were newly refurbished. Stay there for 2 weeks. Located in the middle of old city. Only walking distance to most of the tourist place. Also nearby Santa Maria Novella train station. A lot of restaurant nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, It is so pleasant to read such positive feedbacks as yours. Thank you! As a matter of fact our daily main aim is to make our guests happy and we genuinely put a lot into it to provide the highest standard of services. I am most thankful to you for your kind words which are a true encouragement for the whole team. We all look forward to welcoming you back soon. Best regards, Mr. Gianluca Tintori General Manager

AccorHotels certified review
Patricia Couples - 10/09/2017
« Good city hotel »

Very good staff, nice breakfast, good room.

AccorHotels certified review
Miranda Solo - 03/09/2017
« Much much better than last time. »

Staff - all were approachable, helpful, & delivered on whatever was asked. Includes reception, breakfast staff & housekeeping. Room - perfect size for me, deciding factor between this hotel was the Nespresso machine! Loved that this & last time; room was always cleaned well & equipped properly, ie everything on the mini bar list, good amount of coat hangers, shampoo etc & towels always repkaced; the view from the room was crap, which forced me out to enjoy touristy stuff; I appreciate the complimentary waters waiting when I arrived; the air conditioning worked really well, it worked well in that when I changed the temperature, the temperature changed. It's amazing how many hotels in Italy have setting of cold or off; the room was genuinely soundproofed, when walking through the hall I could hear others &/or house keeping, in the room I heard nothing. Breakfast - good variety. I'm gluten & dairy intolerant, so I would have liked to see a gluten free cake! I find in Italy that I'm not as affected by my intolerances as your foods are less processed than in Australia. So I wasn't too adversely affected. I really liked the raw veg selection for breakfast. That's how I eat at home, yours is the only hotel I found that did that (of the five I stayed in in Italy). Coffee was good & I liked the bottle of water that you provide after breakfast. That's really appreciated cos I travel by train & I come to Italy to shop, so I don't always have my water supplies up. I liked that after one day at breakfast, your staff remembered my coffee & two days they renerbered my room number. It's pretty rare that hotel staff firstly remember & secondly care, to do that. Check in & out - I checked in early! I was v great fun that the room was ready & your staff allowed it. This is the reason I say my experience this time was so much better than last time. Last time I came before 2pm, & was advised to go have lunch that it won't be ready til 2pm. So I went & returned at 2.30pm, I was advised to sit & wait, it's about 30 mins off, I asked again at 3, then 4, then every time I approached your staff, they no longer understood English or left the reception area. Come 5/5.30pm the room was ready at an extra special speed for me cos I'm such an important customer, apparently...if they had told me it wasn't going to be ready from 6pm, I could have left my bags & done something. I probably would have also called my travel agent given I had paid around €350 per night. At the end of that trip the reception staff lent me a luggage weigher, which I appreciated, so I put that check in down to a bad experience & not a reflection of the whole hotel. I stay in this hotel because of the location & the cleanliness. I will return to the hotel if the rates are similar to my last stay, not my first, & now that I know the check in can be highly organised or disorganised, I can plan for that.

AccorHotels certified review
Anonymous Couples - 03/09/2017

Perfect for whet we needed. Only negative was the coffee at breakfast.

AccorHotels certified review
Jon Couples - 01/09/2017
« Good location, good service »

Good, but disappointing that the laundry service lost an item of clothing and the hotel staff seemed very disinterested in doing anything to compensate me for my lost item - I had to argue with the front counter to have the laundry charges cancelled (and even then he only cancelled part of the charge). Disappointing end to our stay.

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