Hotel - Hotel Cerretani Florence - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hotel Cerretani Florence - MGallery by Sofitel

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4.5/5 292 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from 86 elegant rooms, including 1 suite, in this luxurious hotel in the center of Florence. Marble bathrooms, refined welcome gifts, minibars and room service create an inviting atmosphere in our luxurious accommodation.

  • 86 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • Emergency exit map
    • WiFi in your room
    • Radio in room
    • Remote control TV
    • Radio in bathroom
    • Manual temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating Based on 486 reviews

Our guest reviews for Hotel Cerretani Florence - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 292 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Sandra Couples - 05/02/2018
« Wonderful, stylish hotel with perfect location »

everything was according to expectation, rooms are very fine, stylish, comfortable, staff is kind and professional, breakfast is good, location is perfect. hotel even serves afternoon snacks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mr. Gianluca Tintori General Manager

AccorHotels certified review
Doina Business - 05/02/2018
« Beautiful hotel, perfect ambiance, excellent customer service »

Comfortable room, great variety at breakfast, friendly staff getting our of their way to accommodate one's needs. Unbeatable location. Nicely renovated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We are delighted to hear that you had a wonderful stay with us at our Hotel and thank you very much for the positive review of our hotel. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you so much for staying with us and we hope to see you in near future. Sincerely, Mr. Gianluca Tintori General Manager

TripAdvisor review
Business - 04/02/2018
« Great ambiance and customer service at a stone throw away from the Duomo »

This is a beautiful hotel, recently renovated, with a nice atmosphere and excellent customer service. The location could not be better - just a few hundred metres away from the Duomo and 6-7 minutes walk from the railway station Santa Maria Novella. The staff are friendly and will go out of their way to accommodate one's needs. Comfortable rooms, great variety at breakfast, and right in the middle of things. Cannot fault it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We are honored you chose our Hotel for your stay in Florence. Our commitment is to provide you with impeccable standards and the greatest comfort possible. Each guest’s visit should be an unforgettable experience. We are looking forward to welcoming you in a near future and remain at your complete disposal for any further information you may need. Best regards, Mr. Gianluca Tintori General Manager

AccorHotels certified review
Kiwi Couples - 22/01/2018
« Beautiful little hotel in the heart of Florence »

The situation of the hotel was ideal for seeing the sights of Florence just steps away from the Cathedral. It was quiet and professional. Rooms are small but more than fit for purpose.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing our Hotel on your visit to Florence. We are happy to know that you enjoyed your time during your stay. We thank you for the positive review of our hotel. I am going to share your feedback with the staff and such feedbacks help in staff motivation and recognition. We hope to see you again on your next visit to Florence. Sincerely, Mr. Gianluca Tintori General Manager

AccorHotels certified review
W. G. Couples - 22/01/2018
« firenze »

this mgallery has numerous advantages.. for example...the newly revised interior is excellent. the rooms as well as the bathrooms were done in a first class manner.....very comfortable and useful. the hotel staff is extremely nice and efficient. of course the location remains the best in Firenze.....one can walk to everything important to see in the city center.

Our hotel has responded to the review
Our hotel has responded to the review

Cher hôte, J'ai été ravi de lire votre commentaire si élogieux à notre égard en matière de prestations de services de haute qualité. Ceci est la meilleure des récompenses que l'on puisse nous faire. En effet, nous aimons sincèrement faire plaisir à tous nos hôtes et avons été enchanté de prendre soin de vous. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt. M. Gianluca Tintori General Manager

TripAdvisor review
Family - 18/01/2018
« Amazing. Perfect. Comfortable. »

We impressed by this hotel - it is actually outstanding! I am in love with this hotel, really! The Pearl of Firenze and the first from MGallery hotels in Italy. Personal is very friendly, caring and responsive and do everything for a comfort stay. I really felt myself welcome! Special thanx for for pretty compliments.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your comments with the Trip Advisor community, I am thrilled to read your comments, thank you for your kind praise for our hotel, location and facilities. I appreciate your loyalty and we look forward to welcoming you back in the near future. Yours Sincerely, Mr. Gianluca Tintori General Manager

AccorHotels certified review
Marcos M. Families - 15/01/2018
« Nice place. Renovated and very confortable »

The pre check in was very good as well as the the reception at room ( as gold member I got a basket of fruits) Wi- Fii signal is weak .I belive is due to room format since the signal varies depending where you are. Failed two days on the change of hands towels .I had to request at front desk . The bad is very confortable .Furniture and home appliance all good. Disapointed with lack of option for room service.

Our hotel has responded to the review
Our hotel has responded to the review

Exmo Senhor BANDEIRA DE M., Agradecemos os seus comentários no seguimento da sua estada no Hotel Cerretani Firenze - MGallery by Sofitel. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Mr. Gianluca Tintori General Manager

AccorHotels certified review
Alia Couples - 14/01/2018
« Ms »

Quite, simple and relaxed stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Alia a., We very much appreciate your comments regarding your stay at the Hotel Cerretani Firenze - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Gianluca Tintori General Manager

AccorHotels certified review
Chandra Friends - 13/01/2018
« Excellent Stay, Excellent Hotel »

The Hotel is right at the center of everything in Florence. Its a walking distance to the all boutique and brands. Firenze Station is also walking distance. It was after New Year so we arrived to Paris hoping convenient food and stores open and turned out everything 24h was just a few minutes of away. The Interior has a modern boutique design. Everything was clean, Staffs were always there and greeted you. They always have umbrella ready in the rainy winter. Breakfast was sufficiently provided and afternoon tea was welcomed for all guests. When I arrived in the evening, everything was prepared. I'd given an upgrade an the room was big and very nice with maze design of the building. I'd recommend this hotel for its location, size of the room, all new interior, all inclusive breakfast and all the services. The only suggestion would be not to limit of water provided once per stay. Everything else was perfect and beautiful there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the Hotel Cerretani Firenze - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Gianluca Tintori General Manager

AccorHotels certified review
Eugene Couples - 11/01/2018
« Great hotel »

We were there last year and loved the hotel,so when we decided to go back to visit Florence we knew where we wanted to stay. Great staff with always a smile on their face and very helpfully.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Hotel Cerretani Firenze - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Gianluca Tintori General Manager

AccorHotels certified review
Cath Couples - 09/01/2018
« Stylish »

Friendly helpful staff. We had to change our room because there was no natural light and this wasn't a problem. Breakfast was excellent. Rooms are clean and the rooms at the back were quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H., We very much appreciate your comments regarding your stay at the Hotel Cerretani Firenze - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Gianluca Tintori General Manager

AccorHotels certified review
Arturas B. Couples - 09/01/2018
« Authentic Fireneze Hôtel experience »

We booked the Cerretani hotel for a weekend getaway in Florence. It was a very pleasant stay: well kept, authentic Italian property in the center of the town, easy to reach attractions, museums, restaurants and shops. Comfortable rooms with tasteful decor, warm welcome by the staff and the perks: treats in the room, delightful afternoom tea service. The only drawback was the empty bar. You almost have to leave the hotel to get a drink, because if you decide to stay, you will almost certainly be alone there. And when I say alone, I really mean it - even the bartender was difficult to find during opening hours.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for taking the time to tell us about your experience at the Hotel Cerretani Firenze - MGallery by Sofitel. I am sorry that your bar experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mr. Gianluca Tintori General Manager

AccorHotels certified review
Natalia Families - 08/01/2018

It’s not one of the best Sofitel in the world, but good for Italy. Good price quality.

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемый Natalia E., Мы Вам очень благодарны за оставленные комментарии. Нам всегда очень приятно получать позитивные отзывы. Я обязательно дам знать Ваше мнение всем сотрудникам. Я уверен, что такие отзывы послужат хорошей мотивацией для всего персонала, т.к. мы постоянно работаем над улучшением качества обслуживания. Спасибо еще раз за Ваш отзыв и мы надеемся что Ваш следующий визит будет столь же приятным, как и этот. Искренне Ваш, Mr. Gianluca Tintori General Manager

TripAdvisor review
Couples - 08/01/2018
« Great Location »

We booked this hotel mainly because we have a loyalty card with the Accor hotel group. This is a truly 4 star hotel. The staff were welcoming and helpful. The breakfast was great. The only disappointment was with our executive room, that had no natural day light and the window looked straight into a brick wall. Luckily we were able to switch to another room which actually had a view of the Duomo. So we really did have a 'room with a view'. We loved Florence and the hotel and will be returning!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We thank you sincerely for your lovely comment on TripAdvisor. We are very glad that you appreciated your stay among us and that you were very especially seduced by our services, as well as our location. Your satisfaction is our priority and we are very happy to know you spent a nice moment with us. We are looking forward to welcoming you again. Best regards, Mr. Gianluca Tintori General Manager

TripAdvisor review
Couples - 05/01/2018
« Wonderful place »

One of best hotels with best service I ever had. Very nice and polite. The reception was wonderful check in. The breakfast very very good. The room very nice. Check out perfect. They were very nice. Perfect rebellion.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing our Hotel on your visit to Florence. We are happy to know that you enjoyed your time during your stay. We thank you for the positive review of our hotel. I am going to share your feedback with the staff and such feedbacks help in staff motivation and recognition. We hope to see you again on your next visit to Florence. Sincerely, Mr. Gianluca Tintori General Manager

TripAdvisor review
Couples - 25/12/2017
« Florence quality »

Nice and complete hotel nearby all the museums and churches. Only disapointment is the fact that inspite the fact we payed cash my credit card is still reserved. But overall we enjoyed our stayemant and advice this hotel to everyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I thank you for praising our Hotel! It is always a pleasure to hear how happy are our guests when they stay with us. We put a lot into satisfying all of our guests and we do it in a genuine way. We then look forward to welcoming you once again. Best regards Mr. Gianluca Tintori General Manager

TripAdvisor review
Couples - 20/12/2017
« Pleasant stay in the centre of Florence »

The service was good, especially the concierge when we arrived and we had an comfortable weekend in Florence. Due to the weather the centre was not so crowded and we were able to visit a lot of interesting spots down town. At our first breakfast we ordered a 6 minutes egg which was cooked very precise. Unfortunfortunately this was not available at the second day breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ralf, I am glad to hear that you have had an enjoyable experience at our Hotel. Our daily main concern is to look after our guests offering them our undivided attention. I can tell that we have reached our aim. I am sorry however to hear that your breakfast was not to your full satisfaction. I thank you for your feedback and will discuss this with the Breakfast Supervisor. We look forward to welcoming you back soon to our Hotel. Best regards, Mr. Gianluca Tintori General Manager

AccorHotels certified review
David G. Families - 16/12/2017
« Short holidays - Florence »

We have visited this wonderful city Florence for 4 days. Hotel located in a heart of old town, with 5 - 10 minutes walking distance to majority of sightseeing places. It is a stylish old building with nice lobby area and perfect service on reception. Spacious and bright guest rooms. Cleaning quality was also on level.. Good breakfast, nice lounge area. Generally we met our M gallery expectations!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Hotel Cerretani Firenze - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Gianluca Tintori General Manager

AccorHotels certified review
Per W. Couples - 14/12/2017
« Trip to Flotence »

To stay at your hotel was a most positive experience. I have been several times in Florence. This was the best hotel I have stayed at in Florence.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. WAAGE, We very much appreciate your comments regarding your stay at the Hotel Cerretani Firenze - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Gianluca Tintori General Manager

AccorHotels certified review
Katy Couples - 12/12/2017
« Fantastic! »

This was my second time here and everything was p e r f e c t . I will always choose your Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., We very much appreciate your comments regarding your stay at the Hotel Cerretani Firenze - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Gianluca Tintori General Manager

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