Hotel - Hotel Cerretani Florence - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hotel Cerretani Florence - MGallery by Sofitel

4.5/5 454 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from 86 elegant rooms, including 1 suite, in this luxurious hotel in the center of Florence. Marble bathrooms, refined welcome gifts, minibars and room service create an inviting atmosphere in our luxurious accommodation.

  • 86 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • Air conditioning
    • Emergency exit map
    • WIFI in your room
    • Radio in room
    • Remote control TV
    • Radio in bathroom
    • Manual temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 795 reviews

Our guest reviews for Hotel Cerretani Florence - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 454 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Adrian K Family - 27/11/2018 TripAdvisor review
« Perfect location and »

Had a great stay at the hotel. Located close to station and all the important locations. Room was very specious and clean.Food was great and staff were very friendly. Would recommend more staff at the bar, but overall a very enjoyable experience.Would definitely come back and a great hotel to recommend to others to stay during their visit to Firenze.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, It is so pleasant to read such a positive feedback like yours. Thank you! As a matter of fact our daily main aim is to make our guests happy and we genuinely put a lot into it to provide the highest standard of services. I am most thankful to you for your kind words which are a true encouragement for the whole team. We all look forward to welcoming you back soon. Best regards, Mr. Gianluca Tintori General Manager

Anonymous Friends - 24/11/2018 AccorHotels certified review
« Super »

Everything was super, everyone was friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mr. Gianluca Tintori General Manager

Alla U. Families - 12/11/2018 AccorHotels certified review
« Great location, great personnel, super comfortable beds »

Great location, great personnel (reception - Anatoly - guided us through room choice, answered our questions, was overally very helpful and nice); restaurant - all waiters were fast, nice, helpful), super comfortable beds; clean, nice room design, good enough breakfast. Room window was to the internal area with almost no day light. We did not mind since we got an upgrade, while would be great if hotel tells about room specifics on the website in order to help with the choice

Our hotel has responded to the review
Our hotel has responded to the review

Дорогой Гость, Спасибо за великолепный отзыв нашему отелю! Мы рады, что вы хорошо провели у нас время и надеемся скоро увидеть вас снова. С уважением, Mr. Gianluca Tintori General Manager

W T. Families - 04/11/2018 AccorHotels certified review
« Good location »

Positives: Rooms are clean, hotel in very good location within 10 mins walk to all attractions, and friendly staff. Negatives: Breakfast is average at best. Will use this hotel again in future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I thank you for your positive feedback detailing your overall enjoyable stay at our Hotel. I am sorry however to hear that the breakfast was not to your full satisfaction. Kindly allow me to mention that we have aligned our offering to other four star hotels in the area. Nevertheless please rest assured that I have taken note of your comments. I am glad to see that the rest of your experience was satisfactory and I look forward to welcoming you back soon. Sincerely, Mr. Gianluca Tintori General Manager

Melina Families - 02/11/2018 AccorHotels certified review

Great staff beautiful rooms very central

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the our Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mr. Gianluca Tintori General Manager

Levent Families - 01/11/2018 AccorHotels certified review
« Clean and good service »

I was satisfied with all Services during my stay at The hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at our Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Gianluca Tintori General Manager

Debbie Couples - 30/10/2018 AccorHotels certified review
« The hotel met all of our expectations! »

The room was very clean and up to date. It was smaller than expected, but the patio made up for the inside space. All of the personal we’re very helpful and attentive!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mr. Gianluca Tintori General Manager

Anonymous Families - 27/10/2018 AccorHotels certified review
« Great surprise »

Great location, new rooms, very nice staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mr. Gianluca Tintori General Manager

Linda A. Couples - 26/10/2018 AccorHotels certified review
« Wonderful »

Great hospitality, felt very welcome and everyone was friendly and helpful!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mr. Gianluca Tintori General Manager

Georgia Friends - 24/10/2018 AccorHotels certified review
« Very comfortable room and great location. »

We felt very welcome on arrival-Stefanie checked us in. The room was comfortable with a plus size shower, and we loved the nespresso machine in the room. The location was very good-just down the street from the Duomo. Staff was helpful in assisting. Overall, we had a wonderful experience and would highly recommend this hotel to family and friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mr. Gianluca Tintori General Manager

E Couples - 20/10/2018 AccorHotels certified review
« Amazing suite, excellent property and service »

I loved the extra details taken in the suite - fresh flowers, calming oil diffuser, high end bath products, sound system in bedroom, and comfortable bed/robe/towels. Also, the laundry service was excellent - fast, high quality, and reasonably priced. Excellent breakfast in the morning. Bar was a little challenging given the bartender wasn't available (completing other tasks). During open hours, we would wait about 15 minutes, on average, for someone to appear. Recommend additional staffing, or restructuring tasks during down time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at our Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Gianluca Tintori General Manager

Stephen Couples - 19/10/2018 AccorHotels certified review
« Great experience and a lovely stay. »

We had a great and comfortable stay. Any missing items such as kettle and ironing board were promptly provided. The room was clean and very comfortable and quiet. Fantastic location for seeing Florence and travelling to and from the train station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at our Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Mr. Gianluca Tintori General Manager

Jane Couples - 19/10/2018 AccorHotels certified review
« Fantastic stay in a great location »

We stayed for 3 nights to celebrate a special occasion and had a fantastic stay. Hotel is in perfect location for the train station and very close to all main sights and very near to the Duomo. Our room was lovely and very modern. Staff were all very helpful and can not recommend this hotel enough for a visit to Florence.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, It is so pleasant to read such a positive feedback like yours. Thank you! As a matter of fact our daily main aim is to make our guests happy and we genuinely put a lot into it to provide the highest standard of services. I am most thankful to you for your kind words which are a true encouragement for the whole team. We all look forward to welcoming you back soon. Best regards, Mr. Gianluca Tintori General Manager

Couples - 19/10/2018 TripAdvisor review
« Missing bartender »

Excellent hotel in good position near the Duomo. Large comfortable room. Last time we stayed here it was a building site! Glad we persevered.One niggle. We came down to the bar at 7:00pm for an aperitif before going out for dinner and found that the barman had gone for his dinner! What a strange time to shut the bar!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at our Hotel. We are happy that you had an overall enjoyable time, and, but we are very sorry that we could not convince you in all aspects. Thank you for further constructive feedback We would hope to have another opportunity to welcome you back for a more overall enjoyable stay so please be in touch with me directly should I be able to offer personal assistance. With thanks and regards Mr. Gianluca Tintori General Manager

Alexander Couples - 12/10/2018 AccorHotels certified review
« Top hotel, Top Location, Top hospitality. »

Very enjoyable relaxing stay in a pleasant environment, room sound insulation was excellent. Breakfast staff were really good and a welcome start to the day. The only fault was whilst there was complimentary coffee in the room there was no tea so it had to be purchased from the bar. One day we will visit Florence again and will not even look at another hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at our Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Gianluca Tintori General Manager

Anon Couples - 11/10/2018 AccorHotels certified review
« Pleasant »

Very enjoyable but your bar is terrible!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at our Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mr. Gianluca Tintori General Manager

Cherry Families - 03/10/2018 AccorHotels certified review
« Couldn’t be happier with the location and services »

Excellent location, fantastic front desk staff - friendly, welcoming and professional. Breakfast selection isn’t a lot compared to some other hotels I’ve stayed at but good quality and enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I thank you for your positive feedback detailing your overall enjoyable stay at our Hotel. I am sorry however to hear that the breakfast was not to your full satisfaction. Kindly allow me to mention that we have aligned our offering to other four star hotels in the area. Nevertheless please rest assured that I have taken note of your comments and will review these with the Breakfast Team. I am glad to see that the rest of your experience was satisfactory and I look forward to welcoming you back soon. Sincerely, Mr. Gianluca Tintori General Manager

Rjinca Friends - 01/10/2018 AccorHotels certified review
« We love the Cerretani »

Great Service, Beautiful Rooms, Great Location. This is our second stay at the Cerretani. It is our go to hotel in Florence!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at our Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Gianluca Tintori General Manager

Jon M. Business - 29/09/2018 AccorHotels certified review
« Hiccup at first but fine overall »

It was surprisingly good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at our Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mr. Gianluca Tintori General Manager

Steve Friends - 28/09/2018 AccorHotels certified review
« Enjoyable »

Very relaxing and great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mr. Gianluca Tintori General Manager

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