Hotel - Hotel Cerretani Florence - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hotel Cerretani Florence - MGallery by Sofitel

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4.5/5 339 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Russian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from 86 elegant rooms, including 1 suite, in this luxurious hotel in the center of Florence. Marble bathrooms, refined welcome gifts, minibars and room service create an inviting atmosphere in our luxurious accommodation.

  • 86 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • Emergency exit map
    • WiFi in your room
    • Radio in room
    • Remote control TV
    • Radio in bathroom
    • Manual temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating Based on 577 reviews

Our guest reviews for Hotel Cerretani Florence - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 339 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Christine C. Families - 07/05/2018
« Fantastic location!!! »

Comfortable, spacious, and modern room!!! Helpful staffs!!! Delicious breakfast !!!! And 5 star location in Florence

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mr. Gianluca Tintori General Manager

AccorHotels certified review
Ebrahim A. R. Couples - 22/04/2018
« Central location »

Splendid and memorable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mr. Gianluca Tintori General Manager

AccorHotels certified review
S. Families - 09/04/2018
« Great time in Florence »

Kind staff, Best location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mr. Gianluca Tintori General Manager

AccorHotels certified review
Ola M. Solo - 06/04/2018
« Extremlly Satisfied »

Was amazing stay .. the location can't be more perfect. The staff were very welcoming and did extra mile accommodating me to the hotel. I loved the whole package including value, room, breakfast. It was perfect and I will definitely come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mr. Gianluca Tintori General Manager

AccorHotels certified review
Ann Couples - 04/04/2018
« Fantastic »

It was very nice, above expectations and very lovely atmosphere in overall hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mr. Gianluca Tintori General Manager

TripAdvisor review
utabb2018 Couples - 02/04/2018
« An excellent hotel in the city center of Florence »

We experienced a very nice stay at the Hotel Cerretani Firenze. The interior of that hotel is beautiful designed and decorated as well as the comfortable rooms. Nothing is missing. The services are excellent and the staff is very kind and attentive, really outstanding! Thus, we highly recommend this lovely hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, First of all thanks a lot for choosing our Hotel and for sharing a positive comment with us. I am happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Florence. Thank you again for sharing your experience and for recommending our hotel. Best regards Mr. Gianluca Tintori General Manager

AccorHotels certified review
Judy P. Couples - 01/04/2018
« Hotel Cerretani Florence »

Beautiful hotel in Centre of the city. Great access to restaurants and tourist attractions. Rooms are well appointed and modern however a little warm in temperature. Very quiet and would definitely recommend and stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mr. Gianluca Tintori General Manager

AccorHotels certified review
Anne D. Couples - 23/03/2018
« Excellent »

Lovely hotel in the Sofitel tradition. Excellent unobtrusive service. We thought the bed and the pillows were the best of any hotel that we have stayed in !! And the breakfasts were delicious. The hotel is situated in a wonderful position for many of the major attractions. Staff were all a credit to the hotel. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mr. Gianluca Tintori General Manager

AccorHotels certified review
Dr.amir H. T. Families - 23/03/2018
« Best Service ever »

Location is perfect. Very polite and kind staff specially Ms.Lara help is for platinum member upgrade and try to give us best welcome and services ever

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at our Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Gianluca Tintori General Manager

AccorHotels certified review
Laurens Couples - 21/03/2018
« Absolutely brilliant »

This hotel still is in our personal top 5 hotels worldwide. Great staff, wonderful rooms, comfortable beds and attention to details. Highly recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, It is so pleasant to read such positive feedbacks as yours. Thank you! As a matter of fact our daily main aim is to make our guests happy and we genuinely put a lot into it to provide the highest standard of services. I am most thankful to you for your kind words which are a true encouragement for the whole team. We all look forward to welcoming you back soon. Best regards, Mr. Gianluca Tintori General Manager

AccorHotels certified review
Aleksandar J. Business - 13/03/2018
« Very nice experience once again »

This was our third visit to this hotel. Two years ago we have been here during period of reconstruction. This new look is more modern than previous one. Service is very nice and the whole stuff is very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, It is so pleasant to read such positive feedbacks as yours. Thank you! As a matter of fact our daily main aim is to make our guests happy and we genuinely put a lot into it to provide the highest standard of services. I am most thankful to you for your kind words which are a true encouragement for the whole team. We all look forward to welcoming you back soon. Best regards, Mr. Gianluca Tintori General Manager

AccorHotels certified review
Tg Couples - 11/03/2018
« Big fan of Accor Hotels (Sofitel is particular) »

I liked everything about this hotel. Location is right next to the Duomo. It's 10-15 minute walk from the train station. Room is a good size with an extra door to keep the noise out. Bed is comfortable. Coffee machine is nice. Bathroom is lovely with a good size shower and Roberto Cavalli shampoo and conditioner (too bad not for sale). Breakfast was awesome , the selection is for picky eaters: for low carb diet or vegetarian, you will not go hungry. Love the decor and fresh flowers in the lobby. Staff was freidnly. Overall is a great stay. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We are delighted to hear that you had a wonderful stay with us at our Hotel. It was nice to hear that the whole hotel exceeded your expectations. All the team works exceptionally hard to make sure that every guest feels special. Thank you so much for staying with us. We hope to see you in near future. Sincerely, Mr. Gianluca Tintori General Manager

AccorHotels certified review
Anonymous Solo - 04/03/2018
« Brilliant »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Beste gast, Bedankt voor je lovende beoordeling over ons hotel! We zijn blij dat je hebt genoten van je verblijf en we hopen je heel snel weer te zien. Met vriendelijke groet, Mr. Gianluca Tintori General Manager

AccorHotels certified review
Marcelo F. Couples - 26/02/2018
« Perfect location, amazing experience »

We had a great experience at the hotel! Location is the best possible at Firenze: 5min walking from Train Station and 2min to Duomo. Upon arrival, we were able to do early check-in and received a room upgrade (because a Le Club Platinum member). Room was a Junior Suite and it was truly great. Bathroom facilities and amenities were really nice. Hotel staff was very very friendly. Every time we interacted with one of them, staff members were polite and helpful. We were under the impression that they would do anything to help us. I’ve stayed in a Sofitel hotel that didn’t have the same kind of attentive service I saw at Cerretani. Breakfast was good, but could be improved, especially having an option for a espresso or cappucino (the machine only served american coffee) and having a better bread and cheese selection. However, this didn’t affect our positive experience at the hotel. Would definitely recomment it to others and would stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mr. Gianluca Tintori General Manager

AccorHotels certified review
Paul Couples - 26/02/2018
« Wonderful, the room and the staff were an absolute joy. »

From the moment of arrival with a good upgrade and recognition of Accor membership to the breakfast. All was great with the stay. The receptionist who booked us in was friendly and bubbly. She could not do enough to help. The room was a beautiful suite with great amenities. We felt just as welcome on the last day as the first. I would thoroughly recommend this hotel to anyone. Grazie Mille!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul , We very much appreciate your comments regarding your stay at our Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Gianluca Tintori General Manager

AccorHotels certified review
Gillian R. Couples - 24/02/2018
« Lovely experience fro start to finish »

Perfect location and lovely staff who helped us always with a smile . Very quiet and understated so very relaxing .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame, We very much appreciate your comments regarding your stay at the our Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Gianluca Tintori General Manager

AccorHotels certified review
Le T. Couples - 23/02/2018
« The dream comes true »

The welcome, the localisation, the building, the room, the spirit and the team of the hôtel is perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.LE TARRASTI, I thank you for your wonderful feedback! Indeed we do our utmost to satisfy our guests and to anticipate their needs. I then look forward to welcoming you back soon to our Hotel. Au revoir, Mr. Gianluca Tintori General Manager

AccorHotels certified review
Haz Couples - 20/02/2018
« The furniture is good .. staff is not »

The room was ok .. cleaning of the room is really bad .. sheets stayed for the whole period without changing Receptionist gave us a room with a view on a construction site and claimed that there is no other available room unless we pay to upgrade !!! Although the hotel was empty from what I see at the breakfast time .. so for two days we couldn’t sleep well because of the noise Also the room door lock was not working at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at our Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have been told that at check-in time we offered you a free upgrade (from Superior to Executive Room) to let you enjoy a king size bed although your original reservation was a Twin Superior room. Unfortunately, when you asked for a room with a view we were not able to offer you another room because all the Executive rooms with view were taken. For this reason we proposed an upsell to a Junior suite. Regarding the noise, I am sorry you did not inform you during your stay, we would certainly make a room change in the same category. With regards to the change of the bed sheets, we joined a program of protecting the environment, as you have certainly seen in the leaflet we put in all the rooms, but on request we are more than glad to make the change on daily basis. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Sincerely, Mr. Gianluca Tintori General Manager

AccorHotels certified review
Mimi Couples - 20/02/2018
« Cozy »

This was the second time to stay. My overall satisfaction is quite good. The reasons are, Very convenient place for our sightseeing, Very clean room All staffs are friendly. Need to improve is, Coffee time’s beverage. We prefer more choices

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mr. Gianluca Tintori General Manager

AccorHotels certified review
Louise Couples - 19/02/2018
« Relaxing trip at beautiful hotel »

We loved the hotel with its well proportioned room and bathroom. Loved the toiletries, breakfast, location and coffee and treats at 3pm

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your kind comments. We make every effort to maintain the high standards of quality service delivery we are renowned for, and we are delighted that we have been successful in achieving this during your stay. We hope to soon welcome you back and hope that at that occasion you will have time to discover and enjoy also our restaurant and other facilities. Sincerely, Mr. Gianluca Tintori General Manager

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