Hotel Cerretani Firenze - MGallery 4 stars

TripAdvisor rating 4.5/5 590 reviews
Hotel Cerretani Firenze - MGallery
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Hotel extras

  • Take a break at the Il Michelangelo Bar

  • Light snacks in the lobby

  • The utmost in comfort and elegance

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Dry cleaning / IroningPaying
  • PorterPaying
  • Concierge
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request
  • Golf
  • Bicycles rental (Nearby)
Business services
  • Copy/print service available

Hotel location

Hotel Cerretani Firenze - MGallery

Via De Cerretani 68
50123
florence
italy

Tel: +390550643811

Fax: (+39)0552381312

Contact email

Check-in from 14h00

Check out up to 12h00

  • MAIN RAILWAY STATION :   ST MARIA NOVELLA

  • By plane

    FLORENCE PERETOLA At 8km / 5 miles

  • By plane

    FLORENCE PISA GAL GALILEI At 110km / 68.75 miles

  • By helicopter

    A. VESPUCCI AIRPORT FLORENCE At 8km / 5 miles

  • By car

    FIRENZE CERTOZA At 8km / 5 miles

  • By car

    FIRENZE NORD At 8km / 5 miles

  • By car

    FIRENZE SUD At 8km / 5 miles

  • By train

    SANTA MARIA NOVELLA At 0.3km / 0.19 miles

GPS :43.773521, 11.252575

Our accommodations

Choose from 86 elegant rooms, including 1 suite, in this luxurious hotel in the center of Florence. Marble bathrooms, refined welcome gifts, minibars and room service create an inviting atmosphere in our luxurious accommodation.

EXECUTIVE ROOM, 1 Queen Size Bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

JUNIOR SUITE, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM, 1 Queen Size Bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM, 2 Single Size Beds

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM, 1 Single Size Bed

  • Max. number of persons: 1
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

SUITE, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 53
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Our restaurants and bars

IL MICHELANGELO

Photo non contractuelle / Strictly non binding

Traditional Tuscan cuisine and regional wines

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Hotel Cerretani Firenze - MGallery

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

1,083 reviews

tripadvisor

TripAdvisor Rating 4.5/5

590 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great location.

Customer review rating 4.6/5

Kayla Solo - 03/09/2019 AccorHotels review

I was only here for one night, but I had a great time! The hotel was close to everywhere I wanted to go. Room was very clean, a bit smaller than I had expected, but other than that I have no complaints! The staff was extremely nice and helpful.

Dear Kayla R., We very much appreciate your comments regarding your stay at the Hotel Cerretani Firenze - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Esther Enna General Manager Hotel Cerretani MGallery Collection

great

Customer review rating 4.6/5

Mathilde L. Couples - 02/09/2019 AccorHotels review

It was a lovey stay in florence and the location was very convenient. All staff was nice and helpful. the only time something didn’t go very smoothly the staff was very reactive and kind. Very much appreciated. If we come back to florence we would love to stay there again.

Dear Mathilde L., We very much appreciate your comments regarding your stay at the Hotel Cerretani Firenze - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Esther Enna General Manager Hotel Cerretani MGallery Collection

Room was excellent but generally more a 2 star hotel

Customer review rating 4.6/5

Anonymous Couples - 30/08/2019 AccorHotels review

We stayed for 3 nights. The hotel lounge areas and bar are not very welcoming, in fact the area seems dead with the atmosphere of an airport hotel. There was no barman although the website describes a vibrant hotel with cocktails being served and guests mingling. On the website & in the information book in the room, the bar was open from 5.30pm. In reality many guests were asking if it was going to open and were told there was no staff. It was not open at anytime in our stay.

Very nice and relaxing

Customer review rating 4.6/5

R. B. Couples - 29/08/2019 AccorHotels review

Very nice and relaxing

Dear B. R., We very much appreciate your comments regarding your stay at the Hotel Cerretani Firenze - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Esther Enna General Manager Hotel Cerretani MGallery Collection

16th Century Palazzo beautifully converted into Hotel

TripAdvisor rating 4.5/5

Momokichiboo Couples - 28/08/2019 TripAdvisor review

Impossible to imagine interior of the Hotel.Once going through small entrance, you will find simple but beautifully decorated interior of the hotel..Reception staffs are all very helpfull.,and room we stayed was very well designed and easy to use. Hope to come back when weather is not too hot!

Dear Momokichiboo. We are delighted to hear that you enjoyed our location and you had a wonderful stay with us at Hotel Cerretani Firenze. We are working hard to make sure that every guest feels special. Thank you so much for staying with us. We hope to see you in near future. Regards, Nicola Masini Operational Coordinator Hotel Cerretani MGallery Collection

great location, excellent service

Customer review rating 4.6/5

Martin R. Families - 26/08/2019 AccorHotels review

The location close to the duomo makes this hotel the best choice in town

Dear Martin r., We very much appreciate your comments regarding your stay at the Hotel Cerretani Firenze - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Esther Enna General Manager Hotel Cerretani MGallery Collection

Perfection

Customer review rating 4.6/5

Faiz A. Couples - 23/08/2019 AccorHotels review

Fashionable and elegant with high quality premises and perfect location.

Dear Faiz A., We very much appreciate your comments regarding your stay at the Hotel Cerretani Firenze - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Esther Enna General Manager Hotel Cerretani MGallery Collection

Wonderful

Customer review rating 4.6/5

Nicole C. Couples - 21/08/2019 AccorHotels review

Lovely hotel, in the centre of Florence. Platinum card was well recognised.

Dear Nicole C., Thank you for choosing Hotel Cerretani MGallery Collection for your stay in Florence. We are extremely happy to hear you enjoyed our central location, besides of course the attentiveness of our staff. It was a real pleasure having you staying with us during summer season and we look forward to welcoming you back to this beautiful city! Sincerely, Esther Enna General Manager Hotel Cerretani MGallery Collection

Good Hotel in great location

Customer review rating 4.6/5

Michael C. Couples - 21/08/2019 AccorHotels review

Overall happy with our stay. We had a junior suite so the room was a good size which is handy when travelling with luggage. Room well appointed with comfortable king bed. Hotel is well located near the old part of town with lots of shops, restaurants and historical attractions close by. Also only 500 metres approximately from the train station. My only complaint would be to do with the food & beverage side of the hotel. The breakfast is a pretty poor offering to start with however to add to that the top up of used items from the hot buffet is very slow. I say waiting for the small pot containing bacon to be refilled from completely empty for over 15 minutes. Given it’s such a small buffet to start with this is unacceptable. Also my advice would be if your not going to make a decent effort close the bar down. Without doubt the must uninspiring and uninviting bar area I’ve encountered. You feel like your sitting in a library. No music, no TV and no draught beer. Also compendium in room says bar hours are from 12.30 to late - reality is it opens at 5.30 and one evening I came back in at 9.30 and it was closed - late?? As I said have a decent go or give up on it. Overall though a good comfortable hotel in a good spot.

Dear Michael C., Thank you for taking the time to tell us about your experience at the Hotel Cerretani Firenze - MGallery. We very much appreciate your comments regarding your stay at the Hotel Cerretani Firenze - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We look forward to welcoming you back in the future, Sincerely, Esther Enna General Manager Hotel Cerretani MGallery Collection

All Round Good Experience

Customer review rating 4.6/5

Mark Families - 19/08/2019 AccorHotels review

First, the hotel is superbly located. The staff were knowledgeable and helpful and the much-needed air-conditioning worked reliably.

Dear MARK D., We very much appreciate your comments regarding your stay at the Hotel Cerretani Firenze - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Esther Enna General Manager Hotel Cerretani MGallery Collection
Customer review rating 4.6/5

Pholem C. Families - 14/08/2019 AccorHotels review

Understaffed during breakfast. Needed wider selection on food choices at breakfast. Check in greeted by welcoming staff. Except check in, other staff doesn't really show hospitality towards Asian. Need more training on customer service.

Dear HOI CHI PHOLEM C., Thank you for taking the time to tell us about your experience at the Hotel Cerretani Firenze - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Esther Enna General Manager Hotel Cerretani MGallery Collection
Customer review rating 4.6/5

Anonymous Couples - 12/08/2019 AccorHotels review

Original room had a terrible trash like odor

Dear Lorenzo G., Thank you for taking the time to tell us about your experience at the Hotel Cerretani Firenze - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Esther Enna General Manager Hotel Cerretani MGallery Collection

Great Location Good Service

TripAdvisor rating 4.5/5

EddiPT Couples - 08/08/2019 TripAdvisor review

Good Hotel in Great location. Very close to major sites and events. Could us more benefits for Platinum members and guest facilities. Small breakfast room and lounge area not open until 5:30 pm. Great service in the lounge.

Dear EddiPT, Thank you very much for your positive comments and for taking the time to review your stay with us. It gives us great joy to know you were satisfied with the surrounding views and the facilities provided by our Hotel. I will share your positive comments with our team. Looking forward to welcoming you back for another great time. Esther Enna General Manager Hotel Cerretani MGallery Collection

Very welcoming upon arrival nice room with great service

Customer review rating 4.6/5

Cathy M. Families - 07/08/2019 AccorHotels review

We really enjoyed our stay here. The hotel is very centrally located with lots of shops and restaurants near by. The staff were very friendly and breakfast was great. I would recommend this place

Dear CATHY M., We very much appreciate your comments regarding your stay at the Hotel Cerretani Firenze - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Esther Enna General Manager Hotel Cerretani MGallery Collection

Excellent room quality, impeccable service from the hotel staff

Customer review rating 4.6/5

Sumeet Families - 06/08/2019 AccorHotels review

Beginning with an efficient check-in, my stay at the property was an enjoyable and satisfying experience. The hotel staff were extremely helpful, offering assistance and advice that facilitated my leisure trip. The quality of the room and the amenities is excellent, as is the location of the property. The complimentary afternoon tea is an excellent idea and you may want to continue with it. The check-out was equally smooth. Special compliments and a big thank you to all the hotel staff.

Dear SUMEET N., We very much appreciate your comments regarding your stay at the Hotel Cerretani Firenze - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Esther Enna General Manager Hotel Cerretani MGallery Collection
Customer review rating 4.6/5

P D. Families - 05/08/2019 AccorHotels review

Well located, clean, friendly, great breakfast, only so-so a room without window not announced at reservation time.

Dear PATRICK D., We very much appreciate your comments regarding your stay at the Hotel Cerretani Firenze - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Esther Enna General Manager Hotel Cerretani MGallery Collection

first time in florence

Customer review rating 4.6/5

Hans V. Couples - 04/08/2019 AccorHotels review

We found the hotel very good situated and a warm welcome was also there The room was with atmosphere however a little small . Breakfast was very good in a pleasant space (except for some Russian scumbags) Personnel is exceptional friendly and the 4 nights were money well spent

Dear HANS v., We very much appreciate your comments regarding your stay at the Hotel Cerretani Firenze - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Esther Enna General Manager Hotel Cerretani MGallery Collection

Perfect stay!

Customer review rating 4.6/5

Alex Couples - 03/08/2019 AccorHotels review

We totally enjoyed our stay in the Cerretani Firenze. The rooms were very cozy, the bathroom nice and clean, everything was calm and relaxed, what more can you ask for? I especially want to highlight the staff in the breakfast room, absolutely great people working there! When we come back to Firenze we will most likely stay here another time. I didn't give a 10/10 as the hotel doesn't have gym and also a rooftop bar would be great. First world problems ;)

Dear Alexander D., We very much appreciate your comments regarding your stay at the Hotel Cerretani Firenze - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Esther Enna General Manager Hotel Cerretani MGallery Collection

Very helpfull and kind personal

Customer review rating 4.6/5

Anonymous Families - 02/08/2019 AccorHotels review

Very Nice staff at breakfast and reseption. We GOT smiling hjelp with sightseeing tour, good restaurant (l’Olio) and taxi for AirPort

Dear Christine Kihle O., We very much appreciate your comments regarding your stay at the Hotel Cerretani Firenze - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Esther Enna General Manager Hotel Cerretani MGallery Collection

Fantastic stay at Hotel Cerretani

Customer review rating 4.6/5

Gretchen C. Friends - 02/08/2019 AccorHotels review

I never regretted booking our accommodations at Hotel Cerretani. First of all, it did not only live up to my expectations but even exceeded them. The hotel was very clean and had scent diffusers all around including the guest rooms. The service from the hotel staff is superb especially Lara. She's very accommodating and recommends to us the best places to eat. She made sure we are having a great time in Florence. Breakfast was also very good. The food served is fresh. Overall, we enjoyed our stay at your hotel.

Dear Gretchen C., We very much appreciate your comments regarding your stay at the Hotel Cerretani Firenze - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Esther Enna General Manager Hotel Cerretani MGallery Collection
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