Hotel - ibis Vichy
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Vichy Hotel

3.5/5 475 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 49.00 EUR Non member rate
From 46.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Your pet is welcome at a charge of EUR 9. Not allowed in the restaurant. 9  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Dry cleaning / Ironing

Leisure and activities

  • Well-being
    • Hammam
    • Massage
    • Sauna (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 106 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 2,222 reviews

Our guest reviews for ibis Vichy

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 475 reviews
Klaas Business - 14/11/2018 AccorHotels certified review
« good quality for a decent price »

as usually

Anonymous Business - 08/11/2018 AccorHotels certified review
« Dog kept us awake had to change room at midnight. Bad sleep! »

We filled in before coming that we wished a calm room high up and not near the elevator. We got a nice room, it was actually a room for disabled , but we thought it was ok .A dog "crying" and barking on a balcony was really a nightmare for us. We felt bad for the dog of course and for us it was impossible to get to sleep. We called the reception desk and we got another room but on the 2nd floor in a non renovated room it was not what we expected. So we had to pack in all our things and move to the new room. We stayed there for the next night too since we did not want to bother to change again. The moving to another room that late in tjhe evening really disturbed my night and it was very hard to get a good night sleep. We talked to the staff at the reception desk and this "dog problem" was not new for them at all. They have tried to solve it but they had not managed to do anything about it at all. I am very surprised that your staff gave us this room in the first place when they knew that there was a risk with the "dog problem" especially when we had asked beforehand that we wanted a calm room. This is very unprofessional. Your staff did not even offer us any kind of compensation for our horrible night ? I expected at least for example extra points on my Accor card or a reduction on the hotel bill or something else.

Peter H. Couples - 27/10/2018 AccorHotels certified review

Good place to stay in Vicky for looking on town

C J. D. Couples - 14/10/2018 AccorHotels certified review
« Very poor hotel for cleanliness »

Room was dirty, terrace had empty beer cans in the corner. Air In didn’t work, only warm air blowing, lifts juddered and felt unsafe. Staff were fine

Martin C. Couples - 14/10/2018 AccorHotels certified review
« Prepaid and no choice! »

On arrival we entered the building, saw 2people behind a desk, assumed this was reception. We stood in front of them, for 2 or 3 minutes and were completely ignored while they spoke to one another. I asked “pardon” where is reception. It is here was the answer! We were given a key, went to a small, dark, tired room. The corridor leading to it was in a poor state of repair, paintwork, doors, etc. We returned to reception, explained that this was nothing like the photos online which had prompted us to book. They gave us a second key: no different. Returned to reception, asked if we could pay more for an upgrade, answer was no. When we remembered that the website had mentioned rooms being renovated, a third key was given to us, but it was explained that no other option was available. This room was more recently decorated, and being on a higher floor, had more natural light, so we slept in this room. There was a marketing leaflet on the bed, called 15 minutes, explaining the mission of the group was to solve any issues within 15 minutes. However, no details of who to contact, and as just stated it had already been explained to us that there was no other option open to us. The bed and bedding were comfortable and clean, however the air conditioning did not work and the temperature was well over 30 degrees until early morning. We got very little sleep. There were no hand towels, just 2 bath towels. Overall, the hotel rooms were badly misrepresented online. As we had prepaid using an Accor loyalty membership, we could not do anything but accept what was offered to us at reception. This was very poor value, made worse by the promises that the Accor group make in their marketing

Gert C. Business - 05/10/2018 AccorHotels certified review
« Standard good Ibis at great location in city centre of Vichy. »

Nice hotel at great location in city centre of Vichy. Good restaurant nice and friendly staff. Standard rooms as we know in at a Ibis hotel. Only negative point, I had a room at the back of the hotel, and on the early morning the come take and deliver the towels/laundry of the connecting spa next door. So, theses trolleys make’s a lot of noise during the process and didn’t need a wakeup call at all.

Peter M. Couples - 02/10/2018 AccorHotels certified review
« Peter M. »

Well appointed hotel. Nice staff. Good access to the city. The bedroom smelled of drain because the sink waste was blocked.

David Couples - 05/09/2018 AccorHotels certified review
« Convenient, clean and efficient air conditioning! »

We stayed for the second year running over the Ironman weekend. The attraction for us is principally that everything you need is here. Parking (for a fee) in an underground area, restaurant on site and handy for the town centre but easy to get to the race site too. If we had a comment it is that the restaurant food is limited if you are preparing for a race, last year more effort was made with special menus but little this year. The "Plats du Jour" were the same for 3 nights. early Breakfast on race morning was much appreciated!

Sian Couples - 04/09/2018 AccorHotels certified review
« Uninspired »

Hotel could do with a refurb

Olivia M. Couples - 01/09/2018 AccorHotels certified review
« Overall nice, but not outstanding. »

There is one point which needs to be adressed : the cleanliness of the bedroom was rather average. Dust not well done. Bathroom sink not cleaned thourougly.

B.a.p. Families - 26/07/2018 AccorHotels certified review
« Perfect location. »

Accommodated us with an extra room just a couple of doors away. Quiet at night. !st. class bed and pillows.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRENDAN P., Thank you for taking the time to tell us about your experience at the ibis Vichy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Roy Business - 13/07/2018 AccorHotels certified review
« Below average comparing to other Ibis »

No fitness area. Shower falling down from wall every time. Below average breakfast comparing to other Ibis. No power socket for phone charching near bed. Old rooms. Too expensive for what you get. Plus is close to center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROY H., Thank you for taking the time to tell us about your experience at the ibis Vichy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Jcfiguet Couples - 10/07/2018 AccorHotels certified review
« Sympa »

Week end court mais sympa.

Anonymous Families - 28/06/2018 AccorHotels certified review

The air condotion was hardly working, so it was a warm experience

Anne. F. Couples - 27/06/2018 AccorHotels certified review
« Excellent stay »

Great hotel friendly staff

S. Families - 27/05/2018 AccorHotels certified review

Correct

Anonymous Couples - 02/04/2018 AccorHotels certified review
« Very basic »

In comparison with other IBIS Hotels of the same category I was very disappointed that there was not a welcome bottle of water in the room (not very expensive) and no other free refreshments available at reception eg. Hot water, Tea and Coffee. I am holder of a Silver Card from ACCOR.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VICTOR S., Thank you for taking the time to tell us about your experience at the ibis Vichy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The hotel manager

Jackie C. Families - 21/03/2018 AccorHotels certified review
« Mrs »

Excellent thank you

Klaas Business - 08/03/2018 AccorHotels certified review
« pleasant, unfortunately no restaurant »

satisfing

Kevan A. Business - 22/01/2018 AccorHotels certified review
« restaurant closed »

average

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 49.00 EUR Non member rate
From 46.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates