ibis Vichy Hotel 3 stars

TripAdvisor rating 3.5/5 500 reviews
ibis Vichy
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Room 1

Number of guests
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Hotel extras

  • Advantage 1

  • City center

  • Advantage 3

  • Several modular seminar rooms

  • Connected to the Thermes Callou (subsidized treatments) and opposite the Thermes des Dômes

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Your pet is welcome at a charge of EUR 9. Not allowed in the restaurant. 9.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Well-being
  • Golf course 18 holes (Nearby)
  • Beach and water sports
  • Boules/petanque (Nearby)
Business services
  • 5 meeting room(s)
  • Copy/print service available

Hotel location

ibis Vichy

1 Avenue Victoria
03200
vichy
france

Tel: +33470305353

Fax: (+33)4/70315505

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    CLERMONT FERRAND At 55km / 34.18 miles

  • By plane

    LYON ST EXUPERY At 220km / 136.7 miles

  • By plane

    PARIS ORLY At 365km / 228.13 miles

  • By car

    A71 At 25km / 15.63 miles

  • By car

    A72 At 30km / 18.75 miles

  • By car

    A75 At 25km / 15.63 miles

  • By train

    VICHY STATION At 1km / 0.62 miles

GPS :46.127768, 3.420063

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Standard Room with two single beds

  • Max. number of persons: x2
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Standard Room with 1 double bed and terrace

  • Max. number of persons: x2
  • Area: From 25
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Room with 1 double bed and 1 single bed

  • Max. number of persons: x3
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Standard Room with 3 single beds

  • Max. number of persons: x3
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

LE BISTROT AUVERGNAT

Type of cuisine: French

Our chef serves unmissable dishes from the Auvergne region and exciting new recipes created with high-quality regional produce. Open every day for lunch and dinner.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR LA TERRASSE

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 90 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 9 people

Find out more
ibis Vichy Meeting Room

Our guest reviews for
ibis Vichy

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

2,528 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

500 reviews

Straight forward visit

Customer review rating 4.1/5

Jjm Solo - 17/05/2019 AccorHotels certified review

Close to centre, very helpful front desk

great location

Customer review rating 4.1/5

Ag Couples - 25/04/2019 AccorHotels certified review

nice restaurant, and great location

Comfortable stay in the heart of Vichy

Customer review rating 4.1/5

Harrison Families - 22/03/2019 AccorHotels certified review

Family stay wth dog. Room was comfortable but perhaps a few extra sockets would have helped along with a kettle. Femme de chambre was very good.

Dear Harrison, We really appreciate your comments regarding your stay at the ibis Vichy Hotel. We are always happy to have a positive feedback of our guests. Thank you again for sharing your experience Sincerely

our stay at Ibis Vichy

Customer review rating 4.1/5

Graham Couples - 16/03/2019 AccorHotels certified review

We live life alternating between homes in England and France. Work over the years has led us to experience genuinely thousands of hotel stays. we diversified our normal route to stopover in Vichy. This hotel delivered on all counts when price is taken into consideration. Really great attentive staff from reception through to restaurant and check out. Evening meal, wine and simple buffet breakfast all good. Our only regret was that this was a stopover and we should have stayed a couple or more days to take in Vichy. We definitely will next time.

Dear GRAHAM M., We really appreciate your comments and compliments regarding your stay at the ibis Vichy Hotel. It is always a pleasure to receive positive feedback. You can be sure that we will share your comments with our team. Your feedback will serve as an encouragement to all of our staff for sure. Thank you again for sharing your experience, we will be glad to welcome you again in our establishment for a longer stay. Sincerely,

Good amenities / good location

Customer review rating 4.1/5

C. Friends - 28/01/2019 AccorHotels certified review

Good breakfast Confort in the room, clean & functional Perfect location to visit Vichy by foot

Customer review rating 4.1/5

A. Families - 28/01/2019 AccorHotels certified review

Agreable

Splendid

Customer review rating 4.1/5

Anonymous Business - 24/01/2019 AccorHotels certified review

I would like someone to pass on my thx to the restaurant team that looked after my jacket when I left it behind after dinner ..... much appreciated!

RAS

Customer review rating 4.1/5

Philippe V. Business - 15/01/2019 AccorHotels certified review

RAS

Convenient

Customer review rating 4.1/5

Traveller Couples - 03/01/2019 AccorHotels certified review

Uneventful

good quality for a decent price

Customer review rating 4.1/5

Klaas Business - 14/11/2018 AccorHotels certified review

as usually

Dog kept us awake had to change room at midnight. Bad sleep!

Customer review rating 4.1/5

Anonymous Business - 08/11/2018 AccorHotels certified review

We filled in before coming that we wished a calm room high up and not near the elevator. We got a nice room, it was actually a room for disabled , but we thought it was ok .A dog "crying" and barking on a balcony was really a nightmare for us. We felt bad for the dog of course and for us it was impossible to get to sleep. We called the reception desk and we got another room but on the 2nd floor in a non renovated room it was not what we expected. So we had to pack in all our things and move to the new room. We stayed there for the next night too since we did not want to bother to change again. The moving to another room that late in tjhe evening really disturbed my night and it was very hard to get a good night sleep. We talked to the staff at the reception desk and this "dog problem" was not new for them at all. They have tried to solve it but they had not managed to do anything about it at all. I am very surprised that your staff gave us this room in the first place when they knew that there was a risk with the "dog problem" especially when we had asked beforehand that we wanted a calm room. This is very unprofessional. Your staff did not even offer us any kind of compensation for our horrible night ? I expected at least for example extra points on my Accor card or a reduction on the hotel bill or something else.

Customer review rating 4.1/5

Peter H. Couples - 27/10/2018 AccorHotels certified review

Good place to stay in Vicky for looking on town

Very poor hotel for cleanliness

Customer review rating 4.1/5

C J. D. Couples - 14/10/2018 AccorHotels certified review

Room was dirty, terrace had empty beer cans in the corner. Air In didn’t work, only warm air blowing, lifts juddered and felt unsafe. Staff were fine

Prepaid and no choice!

Customer review rating 4.1/5

Martin C. Couples - 14/10/2018 AccorHotels certified review

On arrival we entered the building, saw 2people behind a desk, assumed this was reception. We stood in front of them, for 2 or 3 minutes and were completely ignored while they spoke to one another. I asked “pardon” where is reception. It is here was the answer! We were given a key, went to a small, dark, tired room. The corridor leading to it was in a poor state of repair, paintwork, doors, etc. We returned to reception, explained that this was nothing like the photos online which had prompted us to book. They gave us a second key: no different. Returned to reception, asked if we could pay more for an upgrade, answer was no. When we remembered that the website had mentioned rooms being renovated, a third key was given to us, but it was explained that no other option was available. This room was more recently decorated, and being on a higher floor, had more natural light, so we slept in this room. There was a marketing leaflet on the bed, called 15 minutes, explaining the mission of the group was to solve any issues within 15 minutes. However, no details of who to contact, and as just stated it had already been explained to us that there was no other option open to us. The bed and bedding were comfortable and clean, however the air conditioning did not work and the temperature was well over 30 degrees until early morning. We got very little sleep. There were no hand towels, just 2 bath towels. Overall, the hotel rooms were badly misrepresented online. As we had prepaid using an Accor loyalty membership, we could not do anything but accept what was offered to us at reception. This was very poor value, made worse by the promises that the Accor group make in their marketing

Standard good Ibis at great location in city centre of Vichy.

Customer review rating 4.1/5

Gert C. Business - 05/10/2018 AccorHotels certified review

Nice hotel at great location in city centre of Vichy. Good restaurant nice and friendly staff. Standard rooms as we know in at a Ibis hotel. Only negative point, I had a room at the back of the hotel, and on the early morning the come take and deliver the towels/laundry of the connecting spa next door. So, theses trolleys make’s a lot of noise during the process and didn’t need a wakeup call at all.

Peter M.

Customer review rating 4.1/5

Peter M. Couples - 02/10/2018 AccorHotels certified review

Well appointed hotel. Nice staff. Good access to the city. The bedroom smelled of drain because the sink waste was blocked.

Convenient, clean and efficient air conditioning!

Customer review rating 4.1/5

David Couples - 05/09/2018 AccorHotels certified review

We stayed for the second year running over the Ironman weekend. The attraction for us is principally that everything you need is here. Parking (for a fee) in an underground area, restaurant on site and handy for the town centre but easy to get to the race site too. If we had a comment it is that the restaurant food is limited if you are preparing for a race, last year more effort was made with special menus but little this year. The "Plats du Jour" were the same for 3 nights. early Breakfast on race morning was much appreciated!

Uninspired

Customer review rating 4.1/5

Sian Couples - 04/09/2018 AccorHotels certified review

Hotel could do with a refurb

Overall nice, but not outstanding.

Customer review rating 4.1/5

Olivia M. Couples - 01/09/2018 AccorHotels certified review

There is one point which needs to be adressed : the cleanliness of the bedroom was rather average. Dust not well done. Bathroom sink not cleaned thourougly.

Perfect location.

Customer review rating 4.1/5

B.a.p. Families - 26/07/2018 AccorHotels certified review

Accommodated us with an extra room just a couple of doors away. Quiet at night. !st. class bed and pillows.

Dear BRENDAN P., Thank you for taking the time to tell us about your experience at the ibis Vichy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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