Hotel - Mercure Bordeaux Airport Hotel
Mercure Hotel Mercure Hotel

Mercure Bordeaux Airport Hotel

3.5/5 480 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • BORDEAUX MERIGNAC
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Outdoor unheated pool
  • Babysitting on request
  • Other sports activities
    • Bike rack facilities
    • Billiards/Snooker
    • Darts
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 06:30-22:30

Business services

  • 15 meeting room(s)
  • Copy/print service available
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Our rooms

Choose a Standard Room or Superior Room with a wider range of services. You can travel from East to West thanks to the different decor on each floor.

  • 149 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Radio in bathroom
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 2,332 reviews

Our guest reviews for Mercure Bordeaux Airport Hotel

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 480 reviews
Kay Couples - 17/09/2018 AccorHotels certified review
« The Mercure takes the strain of an early departure »

This was the second time we had opted to spend the night before an early flight at the airport hotel Mercure. The room was spacious, comfortable and elegant. Despite its proximity to the airport the hotel is very quiet, ensuring a good night's sleep. Instead of an anxious motorway and ring road drive on the morning of the flight we had a two minute ride in the free hotel shuttle and the peace of mind of leaving our car in the hotel car park. Overall, a very pleasant experience and a relaxed start to a holiday.

Ruby C. Families - 12/09/2018 AccorHotels certified review
« Staff very helpful »

Stay was great only complaint lack of choice on dinner menu. 2 choices for main meal.

Dr H. Couples - 12/09/2018 AccorHotels certified review
« Clean room but whole hotel disappointing and breakfast very poor. »

poor value for money. Breakfast disappointing as at 9.00 there was hardly any scrambled egg and bacon. The idea of cooking your own eggs in a pan is poor for a hotel costing 160 euros a night!

Colin F. Couples - 11/09/2018 AccorHotels certified review
« Generally Okay »

The hotel was rather nice, plenty of parking and swift to check in, the room was fine and nice and clean and spacious. However the greatest disappointment was the evening meal, having spent the whole day travelling, we were looking forward to sitting down and having a nice meal, unfortunately the menu at the weekend is extremely limited!!! - a choice of two starters, two mains and two deserts. Basically the main course was either steak or salmon, the starters - nothing appealed, even the deserts were not appealing, not even cheese and biscuits, so it was simply a main course and call it a night. Unfortunately the steak was not that great either, my wife left most of us as it was full of fat and gristle.

Cheryl D. Business - 09/09/2018 AccorHotels certified review
« Not good, poor service in the dining room, a flooded bedroom and a late shuttle to the airport. »

When we arrived in our room it was soaking wet - there was a severe leak in the bathroom which had flooded the bedroom carpet. The cleaning staff had just finished - they should have noticed this. The dining room servers were very poor. The shuttle driver to the airport was 15 minutes late without apology. We checked in at 4:30 pm and our room was not yet available.

Chris M. Friends - 06/09/2018 AccorHotels certified review
« Comfortable and welcoming »

Was welcomed warmly, particularly in the restaurant when I sat down for a late, very late dinner. Staff were very warm particularly the lady who served my meal. Amazingly helpful. Room was comfortable and very clean. Check in and check out smooth and uncomplicated along with efficient airport transfers. One negative note - was quoted a much higher rate on the phone as opposed to booking on the Accor Hotels website - very disappointing and unnecessary.

Anon Couples - 05/09/2018 AccorHotels certified review
« Good food, friendly staff and comfortable bed, room could have been larger. »

A good welcome at check-in, the room was comfortable and had the view we requested. Dinner was enjoyable and good value and the breakfast choice was excellent, although this is the first time we have had to cook our own eggs. That is an observation not a compliant. We are returning for a further stay shortly.

Daisuke I. Couples - 01/09/2018 AccorHotels certified review

Very close to the airport and easy access to the city center. Shuttle service from the hotel may be have a space to improve that the driver did not appear on time and I had to store my suitcases by myself as well as no good-by at the airport...

John M. Couples - 30/08/2018 AccorHotels certified review
« Relaxing »

A welcome break after a lot of travelling, with great food. The room was very comfortable And the staff very helpful.

Chris Couples - 22/08/2018 AccorHotels certified review
« Good value »

Good sized comfy bed, reasonable bar and resyersunt facilities. The only problem was the resteraunt timings were a bit limited as we had a weekend flight

Jan F. Couples - 21/08/2018 AccorHotels certified review
« Adequate »

I needed to have a late check out , as our flight to Singapore left at 8 40 pm, and you provided this service. Staff were great. Bedroom adequate. Breakfast was appalling. There was a sports team competition, weight lifters etc, staying. These people “ scoffed “ all the food, ravenously , leaving nothing, I repeat, nothing left. The kitchen could not keep up with this overload. Poor management .

Anonymous Couples - 20/08/2018 AccorHotels certified review
« Very efficient, clean, functional hotel. »

We stayed two nights with a late arrival from London the first night, a day as tourists in Bordeaux, then an early departure by car to Ile de Re on Saturday. It was convenient and comfortable for us to stay at the airport due to our late arrival and our need to pick up a rental car on check out, Saturday. Hotel beds and rooms were comfortable, breakfast was good and we had dinner on the Friday night. All were good for a price competitive hotel in an ideal location for our visit.

Anonymous Families - 06/08/2018 AccorHotels certified review
« Great »

All good

Anonymous Business - 06/08/2018 AccorHotels certified review
« Impeccable »

Impeccable

Travel G. Couples - 05/08/2018 AccorHotels certified review
« It’s OK »

The hotel is very close to the airport terminal - about a 10-12 minute walk. Room is small but adequate for one night. Air conditioning worked well. Mattresses are comfortable but the pillows are a memory foam which are very firm and which we found not at all to our liking. Shuttle to airport left promptly as scheduled.

Elaine Couples - 31/07/2018 AccorHotels certified review
« Disappointing second stay »

Hotel restaurant under renovation but temporary dining area was chaotic at both dinner and breakfast. Tables not cleared and there appeared to be a lack of staff though I would commend our very friendly Italian waiter at dinner who was trying hard to cope and serve with a smile. In room, telephone and one bedside light was not working and the shower drain could not cope with even a short shower and so quickly flowed out onto bathroom floor. We have stayed often in the nearby sister Ibis Styles hotel and honestly don’t feel the service and standard of facilities at the Mercure was worth paying more for. At least everything there works and the dining experience is superior. As an ACCOR member, booking through the ACCOR site, I would expect to be informed at the time of booking if a major facility like the restaurant was not available for normal service.

James A. Couples - 28/07/2018 AccorHotels certified review

Very good and convenient for our travel plans.

Anonymous Couples - 23/07/2018 AccorHotels certified review
« Staff were very polite and very professional »

Everyone was very accommodating. Front desk was very professional. Doormen were fantastic and overall restaurant and bar very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JESSE N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Gorgues, General Manager

Alan Families - 20/07/2018 AccorHotels certified review
« Great location, comfortable, good quality »

We stayed over before an early flight and everything was good. Comfortable room with all facilities, excellent TV and bathroom, bed very good also. Left early next morning so had a quick breakfast which was fine, nothing spectacular but all fresh and good quality. Staff were very friendly and professional and access and parking easy. Will happily use again.

Christine Solo - 18/07/2018 AccorHotels certified review
« Decidedly average »

On arrival the front desk disavowed all knowledge of my booking until I produced paperwork. The room had a step ladder which was later collected and a made up camp bed which I didn’t require. The coffee machine leaked and the shower soap dispenser was lying in the bath. It was impossible to get any soap from the dispenser. The bar was closed for renovation and it was very difficult to get a drink which had to be requested from the front desk which was understaffed and always had a queue. I wanted to contact the hotel by email but no email address available on the website.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTINE B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Gorgues, General Manager.

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