Hotel - Novotel Melbourne St Kilda
Novotel Hotel Novotel Hotel

Novotel Melbourne St Kilda Hotel

3.5/5 2,554 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • TULLAMARINE
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Massage  (Nearby)
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 13 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Offering accommodation options for business travellers, families, groups and couples, Novotel Melbourne St Kilda is a superb option for guests looking for hotels in Melbourne. The hotel features 211 rooms and suites, with Superior and Executive options, and one and two bedroom penthouses available. Modern and well-appointed, each room features an ensuite, a work desk, coffee and tea making facilities, a TV and Wi-Fi access. Many rooms also feature spa baths and spectacular views over Port Philip Bay.

  • 211 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 34 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Remote control TV
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 5,560 reviews

Our guest reviews for Novotel Melbourne St Kilda

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 2,554 reviews
01Daggs Business - 17/02/2019 TripAdvisor review
« Run Down and Shabby »

I stay in Accor hotels regularly around the world and am a Platinum Loyalty member. The Novotel St Kilda was significantly below the standard of other Novotel properties; it is old, tired, run down and not of the standard you expect. The public areas are shabby, the gym was old and smelly and the rooms were well past needing an upgrade - my room had frayed carpet, a damaged bath tub and worn fittings. The staff are perfectly nice, but I sense they are struggling to have pride in their work given the sub-standard nature of their surroundings.

John Couples - 16/02/2019 AccorHotels certified review
« Unrequested upgrade »

We upgraded from an executive room to a penthouse.....without me telling them I was celebrating my 70th birthday....terrific!

Our hotel has responded to the review
Our hotel has responded to the review

Dear John I., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brian Williams Assistant Manager

San R. Business - 15/02/2019 AccorHotels certified review
« Mr Sean R. »

Always stay at the St Kilda Novotel when in Melbourne service is always good clean rooms. Would be nice to overlook the water occasionally (lol)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sean R., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brian Williams Assistant Manager

Garry S. Business - 14/02/2019 AccorHotels certified review
« Great service and location for a conference »

Great service and very comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Garry S., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brian Williams Assistant Manager

Caro Solo - 14/02/2019 AccorHotels certified review
« Last night in Melbourne »

As a Platinum loyalty member, whenever I book any Accor hotel, I have been in the habit of booking the cheapest room available, in the knowledge that I will probably be upgraded to a nicer room (the status upgrades are always 'pending availability', but it's rare for them not to happen). In all previous stays at this hotel, I had been upgraded to a very nice suite with an ocean view, however, on this occasion, the hotel was booked solid, so an upgrade was not possible and I actually got what I paid for, for a change. The standard room was adequate and comfortable enough, although the bathroom was quite small and a little pokey. The bed was comfortable, and there was a desk with adequate workspace, and I love the fact that there are good blinds on the windows that block out light very well. My dinner in the restaurant was up to the usual excellent standard, and the staff were all very pleasant, despite being kept quite busy with a pretty full house that weekend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carolyn F., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brian Williams Assistant Manager

Angela Business - 13/02/2019 AccorHotels certified review
« A lovely hotel in a beachside setting »

I stay at the Novotel each year for work and the stay is a relaxing respite from work. Escaping to the room after a long day to recharge and reset for the next day of work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angela D., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brian Williams Assistant Manager

Monica M. (. M. ). Business - 13/02/2019 AccorHotels certified review
« Disappointing »

Have stayed a few times the room was so small and a little dirty front office staff when checking out was very rude and condescending

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monica D., I apologise about your latest stay with us. Rest assured I will be following up your comments to help us improve our service for future guests. Please when you stay with us in the future contact me directly at h1… so I am to look after all aspects of your stay. Sincerely, Brian Williams Assistant Manager

Jazzmine R. Couples - 12/02/2019 AccorHotels certified review
« It was ok »

The hotel was more a 3 start then a 4 star. I also felt like at check in and check out because I was with another party I wasn't given attention that I would expect from a normal hotel experience. I did however want to say thank you for the bottle of win in my room because it was my birthday. This is what made me vote a 7 instead of a 5

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jazzmine R., We appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. I'm happy to hear you enjoyed your complimentary upgrade and bottle of wine to help celebrate your birthday. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brian Williams Assistant Manager

Yvonne Couples - 11/02/2019 AccorHotels certified review

Adequate. Close to Palais theatre and shops.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yvonne H., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brian Williams Assistant Manager

Lisa Couples - 07/02/2019 AccorHotels certified review
« Very comfortable, great location and gorgeous views! »

Lovely. The hotel is a little tired and the windows are a little sea salty but the hotel is clean, the bay views are amazing and the bed and pillows are super comfortable. We were also delighted to receive a very thoughtful gift in our room on arrival. Hotel staff are helpful, check in and out is easy and car park is convenient. Short walks to nearby cafes, Ackland St, Fitzroy St, and the beach!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melissa W., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brian Williams Assistant Manager.

Lauren Couples - 07/02/2019 AccorHotels certified review
« Good experience »

We had fun, nice and close to everything - great view. Air con wasn't the greatest though and bed wasn't overly comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lauren J., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have also noted your comments in regards to the air conditioner and bed and have passed it onto the appropriate departments to investigate. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brian Williams Assistant Manager.

Melissa Couples - 06/02/2019 AccorHotels certified review
« Mrs Melissa K. »

It was lovely, relaxing and just the perfect night away. Staff were friendly and helpful and nothing was too much trouble. It was a shame the pool was closed but otherwise the upgarde and facilities and location were spot on. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melissa K., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brian Williams Assistant Manager.

Anonymous Couples - 05/02/2019 AccorHotels certified review
« Noisy and no fresh air »

The check-in staff were quite nice. The room was dated with the flooring/walls being old/scuffed/marked - even the bath had many chips out of it. The tv was small and quite a distance from the bed. The couch was hard as a rock. The worst was the noise coming from the night club below us til late at night and we had to wear ear plugs to get to sleep. It's a shame with such a beautiful view that you cannot open the windows and really enjoy the vista.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth S., Thank you for taking the time to tell us about your experience at the Novotel Melbourne St Kilda. Thank you for your feedback- we really appreciate your comments. We do hope you enjoyed your time while in St Kilda. Thank you again for sharing your experience, and we hope to welcome you back in the near future. Sincerely, Tim Cannon General Manager

Brett D. Solo - 05/02/2019 AccorHotels certified review
« Great stay. Staff were excellent. »

Enjoyed the atmosphere of the bar. Staff were great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brett D., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. Thank you for your feedback- we really appreciate your comments. We do hope you enjoyed your time while in St Kilda. Thank you again for sharing your experience, and we hope to welcome you back in the near future. Sincerely, Tim Cannon General Manager

Jay C. Couples - 05/02/2019 AccorHotels certified review
« Great location! »

Great location & friendly staff. The room we had overlooking the water is very small though!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jay C., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. Thank you for your feedback- we really appreciate your comments. We do hope you enjoyed your time while in St Kilda. Thank you again for sharing your experience, and we hope to welcome you back in the near future. Sincerely, Tim Cannon General Manager

Pam Couples - 04/02/2019 AccorHotels certified review
« Comfortable but rooms and corridors looking a little tired »

We found our room very clean and comfortable. Although very pokey and not much hanging space to other hotels that we have stayed at. The motel is in need of a refurbishment and the corridors are looking a little tired. our only other complaint was that the swipe cards to the rooms were very difficult to use. The online check in is a great idea.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pamela R., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. Thank you for your feedback- great to hear you enjoyed your stay with us. We hope you enjoyed your time while exploring St Kilda. Thank you again for sharing your experience, and we hope to welcome you back in the near future. Sincerely, Tim Cannon General Manager

Madeleine F. Couples - 04/02/2019 AccorHotels certified review
« A very comfortable and quite property in a terrific location »

On check in we noticed our room was located next to the lift well which was quite noisy. We were concerned that it would keep us awake at night. I spoke to the Front Office Manager (Josh) who immediately changed our room in a quieter location. We were delighted with the way Josh managed the situation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madeleine R F., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. Thank you for your feedback- great to hear you enjoyed your stay with us after the room move. This has been passed onto Josh on your behalf. We hope you enjoyed your time while exploring St Kilda. Thank you again for sharing your experience, and we hope to welcome you back in the near future. Sincerely, Tim Cannon General Manager

Richard Couples - 04/02/2019 AccorHotels certified review
« Poor level of welcome in a generally run down facility so unhappy I complete my first ever feedback survey! »

From the first minute at check in when it appeared my presence was inconvenient and a burden to the check out when again with a different person there appeared to be little interest in me or in my stay I felt the service was poor and in fact the least satisfactory I've come across in ANY Accor place I've stayed. I don't expect to be treated as royalty but as a regular customer there was NO sense of welcome or acknowledgement of continued custom. Even my wife said after check in "That was pretty ordinary!"

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard S., Thank you for taking the time to tell us about your experience at the Novotel Melbourne St Kilda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I do apologize for the issues you have raised. This has been passed onto our team to look into further. I do believe Josh Brodie our Rooms Division Manager emailed you yesterday afternoon. Thank you again for sharing your experience, and I hope we have the opportunity to welcome you back in the near future. Sincerely, Tim Cannon General Manager

Nicole Couples - 04/02/2019 AccorHotels certified review
« Great »

Comfortable and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicole R., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. Thank you for your feedback- great to hear you enjoyed your stay with us. We hope you enjoyed your time while exploring St Kilda. Thank you again for sharing your experience, and we hope to welcome you back in the near future. Sincerely, Tim Cannon General Manager

Anonymous Couples - 03/02/2019 AccorHotels certified review
« Enjoyed our stay very good as near or local transport for our exploring we did. »

Helpful and cheerful staff. Great location. Cormfortable room. Great selection of food for breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicola P., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. Thank you for your feedback- great to hear you enjoyed your stay with us. We hope you enjoyed your time while exploring St Kilda. Thank you again for sharing your experience, and we hope to welcome you back in the near future. Sincerely, Tim Cannon General Manager

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