Hotel - Novotel Melbourne St Kilda
Novotel Hotel Novotel Hotel

Novotel Melbourne St Kilda Hotel

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4.0/5 2,445 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • TULLAMARINE
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Porter

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Massage  (Nearby)
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Offering accommodation options for business travellers, families, groups and couples, Novotel Melbourne St Kilda is a superb option for guests looking for hotels in Melbourne. The hotel features 211 rooms and suites, with Superior and Executive options, and one and two bedroom penthouses available. Modern and well-appointed, each room features an ensuite, a work desk, coffee and tea making facilities, a TV and Wi-Fi access. Many rooms also feature spa baths and spectacular views over Port Philip Bay.

  • 211 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 34 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Bathroom doors 32 inches wide
    • Radio in room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • WiFi in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 4,533 reviews

Our guest reviews for Novotel Melbourne St Kilda

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,445 reviews
TripAdvisor review
Rits64 Couples - 16/06/2018
« Pleasant stay »

We enjoyed our one night stay. Just a regular double room with a king bed. Room was small but fine for one night stay. The room and bathroom are a little tired but very clean. Would recommend staying at this hotel

AccorHotels certified review
Chris E. Business - 15/06/2018
« 2nd stay »

We stayed three nights and it was my second visit to this hotel. We only ate in the hotel once because we were in Melbourne for a string of breakfast and dinner engagements. However, on Monday we elected to have our evening meal at the hotel. As a member of some years, we were surprised to be told, in what appeared to us as a very dismissive manner, that my gold Accor loyalty card was not accepted on that day because it was a public holiday. I have never come across this before and I felt distinctly embarrassed. We paid the full listed price for our meals but felt somewhat unwelcome. I should say that the meals themselves were excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris E., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. Thank you for your feedback- we really appreciate your comments. I do apologise that you were not told in a reasonable fashion that in the terms and conditions of your Accor Plus membership that the discount does not apply on public holidays in Asia Pacific. We hope you enjoyed your time while in Melbourne. Thank you again for sharing your experience, and we hope to see you soon. Sincerely, Brian Williams Assistant Manager.

AccorHotels certified review
Paula Couples - 14/06/2018
« Great spot, friendly staff and amazing views. »

Booked the Novotel after a recommendation from a friend. Was very happy. Upon check-in we were greeted with friendly staff. We received an upgrade and as it was my hubbys Birthday we received choccies and champagne. What a great start. Then to top it all off we had an ocean view. Fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paula M., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. Thank you for your great feedback- wonderful to hear you enjoyed your birthday celebrations and were well looked after! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Josh Brodie Front Office Manager

AccorHotels certified review
Janine L. Solo - 14/06/2018
« Great »

Always enjoy staying at Novotel St Kilda The staff are so helpful and friendly from check in, food n beverage to check out. Housekeeping staff are amazing as rooms are always spotless Well done

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janine, We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Prajapati Assistant Manager

AccorHotels certified review
Glenn Business - 14/06/2018
« Car park to expensive at $25 day »

I stayed for 2 days and used car park for both days total of $50. Upon arrival you took $10 off my credit card Upon leaving you took the balance of $40 of my credit card to cover car park. Then you credit the $10 and charge me the full $50 yet I have not seen credit for the $40 that was taken when I checked out Very poor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glenn L., Thank you for taking the time to tell us about your experience at the Novotel Melbourne St Kilda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for your feedback and we apologize for any misunderstanding. The car park cost is to ensure car security which we can not offer on the public street. We certainly hope the rest of your time with us was an enjoyable one. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Josh Brodie Front Office Manager

AccorHotels certified review
Maree W. Families - 13/06/2018

Very close to the Palait theatre where we went to.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maree W., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brian Williams Assistant Manager

AccorHotels certified review
Rochelle Families - 13/06/2018
« Great family getaway »

Room was great but bath could be more accessible and easier to get into. Beds were extremely comfortable. Room was a little stuffy so we didn’t need heater on much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rochelle W., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brian Williams Assistant Manager

AccorHotels certified review
Maria S. Couples - 13/06/2018
« Average »

Bad bed and pillows Very small bed Brown scratches in bathtub dirty grouting Toilet in very bad position behind bath door Knocked out my hubby sitting there when opening door

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mari s., Thank you for taking the time to tell us about your experience at the Novotel Melbourne St Kilda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will personally pass on this information you have provided to our staff so we are able to learn and improve our customers service for the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Brian Williams Assistant Manager

AccorHotels certified review
Is D. Solo - 13/06/2018
« Novotel St Kilda complemented a great weekend in Melbourne. »

The staff and the location made this stay something I'd definitely like to repeat. But what topped it off was my Accor Plus upgrade to the family suit overlooking the water. Totally unexpected and appreciated. Looking forward to a repeat dose!

Our hotel has responded to the review
Our hotel has responded to the review

Dear D. N., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brian Williams Assistant Manager

AccorHotels certified review
Gary Couples - 13/06/2018
« Pleasant »

Staff were fantastic from checking in to departing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary C., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brian Williams Assistant Manager

AccorHotels certified review
Garry E. Couples - 12/06/2018
« Good »

Good experience but would have liked more variations on beer at the bar

Our hotel has responded to the review
Our hotel has responded to the review

Dear Garry E., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. Thank you for your feedback- we really appreciate your comments. We hope you enjoyed your time while in Melbourne. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Josh Brodie Front Office Manager

AccorHotels certified review
Maureen Couples - 12/06/2018
« Pleasant »

Enjoyable. Disappointed the fridge wasn't working in room .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maureen B., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. Thank you for your feedback- we really appreciate your comments. We hope you enjoyed your time while in Melbourne. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Josh Brodie Front Office Manager

AccorHotels certified review
Sharon P. Friends - 12/06/2018

Hotel room was clean and comfortable. Staff were fabulous. Quality of hotel in general was a disappointment and obviously needs a lot of work to be done to it. I paid full price for this room, and did not receive a room with a view of water as requested. If I had paid a discounted rate, I would not have noticed the lack of view or the paint peeling off the walls. It was not of the quality expected of Novotel. But, the staff were fabulous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon P., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. Thank you for your feedback- we really appreciate your comments. We hope you enjoyed your time while in Melbourne. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Josh Brodie Front Office Manager

AccorHotels certified review
Michelle N. Couples - 12/06/2018
« cramped tiny budget room »

Paid to have a view but room was very tiny, dirty windows, 2 towels and 1 face washer in total for 2 adults, neither of us could not fit under the shower and water pressure was terrible we checked out and checked into another hotel to shower!!!! $25.00 a day parking !!! not included in your stay. The main thing going for the place is it is right across the road from Palias Theatre and the gorgeous beach and pier.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael n., Thank you for taking the time to tell us about your experience at the Novotel Melbourne St Kilda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for your feedback- we really appreciate your comments. We hope you enjoyed your time while in Melbourne. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Josh Brodie Front Office Manager

AccorHotels certified review
Henry D. Families - 12/06/2018
« As always, the staff were polite & well trained »

Our room was in need of refurbishment - everything was a little past its prime

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henry D., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. Thank you for your feedback- we really appreciate your comments. We hope you enjoyed your time while in Melbourne. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Josh Brodie Front Office Manager

AccorHotels certified review
Jeff G. Couples - 12/06/2018
« very pl;easent stay clean room »

welcomed by nice front desk staff that couldn't do enough for us, all facilities where presented well overall had a good stay even though it was only one night thanks again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeff G., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brian Williams Assistant Manager

AccorHotels certified review
Ian S. Couples - 12/06/2018
« staff pleasant and helpful.Upgrade was a pleasant surprise.The champagne was a bonus.Nothing we asked for was a chore for the the reception staff. »

We had a wonderful stay.The room was up to our expectations,and had the most marvelous view.the food was good,and had an assortment of choices for all pallets.If we get back to Melbourne,our first choice would be the Novotel hotel St Kilda.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Josef S., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brian Williams Assistant Manager

AccorHotels certified review
Garry S. Friends - 12/06/2018
« A great venue for a nearby concert. »

A well presented & maintained hotel with very friendly staff , breakfast was awesome !!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Garry S., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. Thank you for your feedback- we really appreciate your comments. We hope you enjoyed your time while in Melbourne. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Josh Brodie Front Office Manager

AccorHotels certified review
Lauren G. Business - 12/06/2018
« The hotel was run down, not clean, the food was ordinary, the staff mostly unhelpful »

The beds were uncomfortable - the mattresses were lumpy as were the pillows. You could hear the plumbing in other rooms as people took showers or used the bathrooms. The temperature in the room was inconsistent - either hot or freezing cold. There were not enough blankets. The cleanliness of the room was substandard. The blinds didn't work so we couldn't let any sunlight in the room. The staff were mostly unhelpful and some were even rude.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lauren G., Thank you for taking the time to tell us about your experience at the Novotel Melbourne St Kilda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for your feedback- we really appreciate your comments. We hope you enjoyed your time while in Melbourne with the conference. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Josh Brodie Front Office Manager

AccorHotels certified review
Anonymous Couples - 12/06/2018
« Tidy hotel with kind, friendly staff »

We had a pleasant time, all staff were friendly and helpful when required.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Avalon B., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brian Williams Assistant Manager

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