Hotel - Novotel Melbourne St Kilda
Novotel Hotel Novotel Hotel

Novotel Melbourne St Kilda Hotel

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4.0/5 2,375 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • TULLAMARINE
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Porter

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Massage  (Nearby)
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Offering accommodation options for business travellers, families, groups and couples, Novotel Melbourne St Kilda is a superb option for guests looking for hotels in Melbourne. The hotel features 211 rooms and suites, with Superior and Executive options, and one and two bedroom penthouses available. Modern and well-appointed, each room features an ensuite, a work desk, coffee and tea making facilities, a TV and Wi-Fi access. Many rooms also feature spa baths and spectacular views over Port Philip Bay.

  • 211 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 34 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Bathroom doors 32 inches wide
    • Radio in room
    • Remote control TV
    • Crib on request
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WiFi in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 3,957 reviews

Our guest reviews for Novotel Melbourne St Kilda

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,375 reviews
TripAdvisor review
Family - 13/01/2018
« Lovely Stay »

We had a very lovely stay and the staff were excellent we were well looked after the room was very clean the pool was nice and the location was perfect for us ticked all the boxes we would recommend this hotel to our friends

AccorHotels certified review
George B. Couples - 10/01/2018
« I have expressed my dissatisfaction to Simon Mcgrath - Chief Operating Office. Awaiting his reply. »

Disappointing. As per above I have expressed my dissatisfaction to Simon Mcgrath - Chief Operating Office. Awaiting his reply.

AccorHotels certified review
Julie Couples - 10/01/2018
« Mrs Julie G. »

A very pleasant stay with friendly and supportive service from all staff at the Novatel St. KIlda.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie G., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Prajapati Assistant Manager

AccorHotels certified review
Barbara Couples - 10/01/2018
« 23rd Wedding Anniversary Stay »

Amazing modern Ambient Room with lovely contemporary furnishings and beautiful Bay Views. Great lounge chair and Desk. The complex is open and has a spacious and comfortable feel. The reception staff were very friendly and prompt.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barbara P., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Prajapati Assistant Manager

AccorHotels certified review
Judy S. Solo - 09/01/2018
« I had the most amazing time »

Beautiful restful very accomodating staff were so kind and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Judy S., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Prajapati Assistant Manager

AccorHotels certified review
Pia Couples - 09/01/2018
« All aspects of accommodation comfortable. »

See above - Bed comfortable, bathroom area roomy. Some disappointment with aspects of Breakfast area. Over 3 mornings - a) long wait for glasses to arrive. b) need for improvement on clearing of tables. c) not aware until last morning that "orders' could be requested for egg dishes-is there a need for a sign?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria, We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff. In relation to the experience at breakfast this is very disappointing as we have recently spent a lot of time and effort in training the team to ensure a great breakfast experience. I will discuss with both the F&B Manager and Exec Chef on your experience to ensure it not replicated at a later date. Thank you again for sharing your experience, should you allow us the opportunity to assist with your accommodation in the future, please contact myself directly. I would be more than happy to ensure a pleasant stay. Sincerely, Alina Prajapati Assistant Manager

AccorHotels certified review
Grace L. Friends - 09/01/2018
« Great location with a great sunset view of St. Kilda »

It was a good and lovely stay as the location is very convenient to walk to the beach. The room has a nice view of sunset, although it would be better if the room is on higher floor than 2/F; the view is slightly blocked by the two plan trees right outside the room. The people at the counter were helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Grace L., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Prajapati Assistant Manager

AccorHotels certified review
John M. Couples - 09/01/2018
« Mr »

The fact that we couldn't have our breakfast as continental in our room was disappointing paying $1000 for two nights but we got over it. But when you have a room service menu for all night and nobody answers the phone when I called 5+ times was extremely disappointing. Also our toilet wasn't cleaned which was poor as well

AccorHotels certified review
Nelson M. Couples - 09/01/2018

our stay was excellent and great customer service we would like to stay again in later in future .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nelson, We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Sarah Jackson Front Office Manager

TripAdvisor review
Family - 09/01/2018
« Great location, tired venue. »

The location of this hotel is perfect to enjoy the delights of St Kilda. However it was quickly evident that it is in need of a revamp and facelift. The lighting in the room was poor and had only one bedside table and reading lamp. On requesting another, we were told that is the case in all the rooms. The pool area was unappealing and lacked sufficient lounge/chairs and shade. The breakfast area did not provide enough seating given the number of guests at the time. The outdoor seating was tired and not conducive to being used (even though we would have preferred to sit outside for breakfast). The steps outside leading into the hotel also need to be upgraded to meet current standards as they are narrow and steep.

TripAdvisor review
jarvisbrown Family - 09/01/2018
« Novotel St Kilda Getting tirrred »

I recently stayed at this hotel with my family and took advantage of the "family" specials they had on offer. I had stayed at this property on several occasions previously also. On this occasion I really started to notice, the general wear and tear of the property and the general disrepair... whether it was ceiling tiles with stains, carpet getting worn or the elevator buttons sticking ... it seems that the hotel is being kept running for other reasons... The beds are OK (a bit soft for my liking), the WiFi is terrible (3rd time I have called IT to "reset a router and still it doesn't work). I will say the rooms are clean and comfortable, with a modern feel, the staff are friendly and the position of the hotel is great for St Kilda and the beach (also the trams and buses are very conv.). SO if you can get a reasonable rate I have no issue recommending the hotel, just don't expect it to be a "New" Novotel.. more like a Mecure....

TripAdvisor review
Couples - 09/01/2018
« Fantastic St. Kilda »

Great hotel, in a great position. St. Kilda has so much to offer ! Fabulous restaurants and cafes. The beach, boardwalk and bike tracks are an added bonus. The Novotel St.Kilda is a very friendly and efficiently run hotel. We felt very welcome during our recent stay.

AccorHotels certified review
Wendy W. Families - 08/01/2018
« Outstanding room, and great desk service, »

We were greeted by a friendly efficient young man, whom upgraded us, what a bound. Clean room, great service, amazing breakfast Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wendy, We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Sarah Jackson Front Office Manager

AccorHotels certified review
Sharon W. M. Solo - 08/01/2018
« Fabulous »

I stayed for 3 nights. I stayed in the King Ensuite. The Suite was large, comfortable and for me l did not feel cooped up and the need to get out (except to explore Stkilda) due to its size.There is plenty of room. The room was clean and the Inhouse service was great. Very accomodating and friendly.... My only dicomfort was the sleeping pillow, u may want to bring your own if you like a low soft pillow (only if possible of course).. Otherwise fabulous. Location was great, located in the middle of Acland and Fitzroy Strs. Beach access fabulous... My Suite had The Bay View which was lovely for me to relax on the couch and gaze out the wi dow for ages. It was v eff r mesmerizing and what l love and The Hotel provided that for me...I would recommend this Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon, We very much appreciate your comments regarding your stay at the Novotel M. St Kilda. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I am sorry you did see our pillow menu. A complimentary service where you can choose a pillow to suit your needs. Next time be sure to ask, or as you said bring you can certainly bring your own. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Sarah Jackson Front Office Manager

AccorHotels certified review
Marck Couples - 08/01/2018
« Weekend Getaway »

Pleasant stay on a very hot weekend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marco, We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Sarah Jackson Front Office Manager

AccorHotels certified review
Kathy Couples - 08/01/2018

Great location for a trip to Melbourne/ StKilda. Rooms are a little dated but very clean. Staff variable, one we dealt with was great but another quite rude.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathryn, Thank you for taking the time to tell us about your experience at the Novotel Melbourne St Kilda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As you are aware, typically our hotels and resorts have a reputation of providing some of the best service and accommodation in the industry. I am sorry that in this instance we fell short of providing this experience I will certainly follow up with the team. As an Accor Plus member, I would like to assure you that you are a valued guest at all of our hotels and I thank you for taking the time to bring these matters to our attention. I hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sarah Jackson Front Office Manager

AccorHotels certified review
Gayla Couples - 08/01/2018
« A really pleasant stay! »

Fantastic location, lots of wonderful restaurants close by and very friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wayne F., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Prajapati Assistant Manager

AccorHotels certified review
Eddie Families - 07/01/2018
« Convenient »

Great access to transport including the airport via skybus. Breakfast was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Egidio G., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Prajapati Assistant Manager

AccorHotels certified review
Bduncan Couples - 07/01/2018
« Great location & value »

Great service, relative good value. Easy check in and check out service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brenton D., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Prajapati Assistant Manager

AccorHotels certified review
Stephen H. Solo - 07/01/2018
« Superb location, well appointed hotel, perfect for non drivers, would recommend anytime, »

Well appointed rooms, a stones throw away from the beach, Acland street restaurants and bars, tram stop 30 seconds away, the airport shuttle stops outside the hotel, small funfair “luna park” ideal for little ones, Easy access to the town centre and the MCG so all types can be catered for. A little petty on my part, would have been nice to have an upgraded tv package in the room, sky sports and films missing, were part of the first hotel I stayed in. Lovely Sunday market for the savvy shopper (a must)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen H., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Prajapati Assistant Manager

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