Hotel - Novotel Melbourne St Kilda
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Novotel Hotel

Novotel Melbourne St Kilda Hotel

16 The Esplanade 
3182  ST KILDA
AUSTRALIA

2,303 reviews
TripAdvisor Rating Based on 2,303 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • TULLAMARINE
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Porter

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Massage  (Nearby)
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Offering accommodation options for business travellers, families, groups and couples, Novotel Melbourne St Kilda is a superb option for guests looking for hotels in Melbourne. The hotel features 211 rooms and suites, with Superior and Executive options, and one and two bedroom penthouses available. Modern and well-appointed, each room features an ensuite, a work desk, coffee and tea making facilities, a TV and Wi-Fi access. Many rooms also feature spa baths and spectacular views over Port Philip Bay.

  • 211 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 34 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Bathroom doors 32 inches wide
    • Radio in room
    • Remote control TV
    • Crib on request
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 3,417 reviews

Our guest reviews for Novotel Melbourne St Kilda

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,303 reviews
AccorHotels certified review
Anonymous Business - 18/08/2017
« I was checked in to a wrong room which already had someone else staying there »

After initially being checked in to an occupied room, I returned to reception and got a new room, after this my experience was good. Room was nice, good view and was clean. The food for breakfast was also good and facilities were nice. If it wasn't for the error at check-in I would have given a higher rating

AccorHotels certified review
Jordan Friends - 18/08/2017
« Amazing views , average food »

Peter at the front desk was amazing & gave us a free upgrade to the penthouse however we didn't take him up on it as the views were better from the exec king room. Shame about the no pay per view movies, which was advertised online & disappointing room service.

AccorHotels certified review
Phil P. Business - 17/08/2017

I was thankful for being upgraded to one of the penthouse suites, but I must say the decor is very dated and has been for a very long time. We have stayed at this hotel a few times now and it has not changed! The food is very average, all though i did enjoy the two dips I had with the very thick chips and the onion rings. There needs to be more selection on the menu. The service in the bar area was very ordinary and the coffee is average.

AccorHotels certified review
Anonymous Business - 17/08/2017
« nice »

very nice room with nice view. room was showing signs of wear and tear

AccorHotels certified review
Bruce M. Business - 16/08/2017
« Bruce M. »

Location was great but disappointed in flexibility of booking system. We had a sick child and had to change dates. At time of booking we were not advised of car park fee. Wont be booking again

AccorHotels certified review
L S. Families - 16/08/2017
« Great location, helpful staff, great brekky, clean rooms »

We always enjoy staying at the Novotel at St Kilda and will continue to do so again.

AccorHotels certified review
Jacob W. Families - 16/08/2017
« Nice environment and a comfortable stay »

Location is good and just facing the St. Kilda beach with nice view. Service okay. Facility a bit old.

AccorHotels certified review
Vince Families - 16/08/2017
« Overnight stay at St. Kilda »

Staff were very friendly, room was clean. View was excellent.

AccorHotels certified review
Mary R. Solo - 16/08/2017
« Excellent »

Very much enjoyed my stay. I had an issue with a faulty blind in my room and their response was excellent. Reception staff were great.

AccorHotels certified review
Wayne Couples - 15/08/2017
« Good and Bad »

Great location and friendly staff. We requested a room not requiring lift access, and were placed in a very small cramped ground level badly configured unrenovated room with only one basin in the kitchen area. To have a shave, a person would have to turn 90 degrees to the right to access the mirror – unacceptable quality for the price paid. Reception advised that all the rooms were the same – this turned out to be untrue. To be fair, the choice of another room was offered on the second day but we saw no point in changing, assuming the rooms were similar. Other smaller issues were the lack of regular (non decaf) coffee, the side bed lamp was switched off at the power point behind the bed requiring a staff member to move the bed to switch on, and the staff did not know the bar happy hour times. Having stayed in two other Melbourne Accor hotels the same week, this was by far our most disappointing stay. Hoping the issues can be addressed and the hotel will come up to the usual Accor high quality we expect and have normally received.

AccorHotels certified review
Ken H. Couples - 15/08/2017

Overall the stay was great The only let down was the 11am to 10pm bar style menu with no real fine dinning experience for dinner. We actually booked in for dinner but on arrival opted to jump a tram and head into the city for a fine dinning experience!! Even though it was raining!!!

AccorHotels certified review
Unhappy G. Families - 15/08/2017
« Completely disappointing and food inedible (breakfast and dinner). »

St Kilda Beach may be a 4-star location however Novotel St Kilda is definitely not a 4-star venue. The venue is in desperate need of a cosmetic makeover, a block of private units overlook the outdoor pool area, the hot/cold water in the shower is not consistent and the water pressure is so dismal it is not possible to wash shampoo out of your hair or body wash off your body. Not to mention how dangerous and slippery it is climbing in and out of a spa bath/shower combo. The ants in the bath, on the bathroom walls, all over the toilet seat and toilet paper roll were a bonus. We invited a friend to join us for dinner at the Esplanade Diner. The biggest mistake and regret of the weekend. $155 later and the food was inedible. My 9 year old daughter lives on Mac N Cheese and Spaghetti Bolognaise. So we ordered Mac N Cheese first. She took one mouthful and whispered 'mum I cant eat this'. So I tried it, if I can eat it she can eat it. But it was disgusting. Pepper, was all I could taste, no cheese flavour, no flavour at all. White, coagulated, thick, peppery mush. So I did the right thing, not making a fuss, ordered spaghetti bolognaise. How hard can it be to stuff that up? Well, this time I tried it first, I couldn't stomach it. How could I expect my daughter to eat it? So the night before a sporting competition, the reason we were in Melbourne, my daughter had the worst preparation ever, thank you Esplanade Diner. Dinner for the adults. Firstly we were unable to choose a decent Large Bites dish off the menu so we decided to organise a few Small Bites for us to share. I tried all the small bites options and ate nothing. The most disgusting food I have ever come across. I recommend Chef take notice of the amount of food returning to the kitchen. Empty plates are returned when guests enjoy their meals. I encourage Novotel St Kilda management to dine in Esplanade Diner and let me know if they enjoy their menu and quality of food served. After complete disappointed we headed to breakfast the next morning very hungry. Hoping to enjoy the breakfast buffet was disappointed with warm milk for cereal, sloppy scrambled eggs in the breakfast buffet the first day and grey/black coloured scrambled eggs the next day. I have never seen eggs served that colour in all my hotel experience. Chef/staff ... when the scrambled eggs container is still full after an hour of the buffet, perhaps guests are avoiding them due to colour, presentation and quality? Thank goodness for the pancake machine, however not sure my two pancakes were good value for money for the price of the breakfast buffet. I am responsible for organising two company national conferences a year at various venues around the country. I am so glad I road tested Novotel St Kilda before I suggested this venue to my management team. I can already hear the barrage of abuse I would have received. We stayed at a 4-star property in Brisbane two weeks ago and I can assure you it was a completely different experience. We ran out of food, the quality was exceptional. I am heading back to Melbourne again in October, my family and I will not be staying at Novotel St Kilda again.

AccorHotels certified review
Stuart M. Families - 15/08/2017

Needs a renovation. Room was to small, with an awkward mirror in the bathroom. We paid a high price for a fairly average room. The service on the front desk was good, and the rear parking convenient. As a seasoned traveler I won't be staying at this hotel again.

AccorHotels certified review
Ms F. Business - 14/08/2017
« Lovely stay »

Room was perfect, a great view, which was appreciated as I was working in my room for several hours! Room service and desk service was also great.

AccorHotels certified review
Anonymous Couples - 14/08/2017
« Comfortable »

Customer service excellent

AccorHotels certified review
Cheryl Couples - 14/08/2017
« Bay view superior king room »

Great view and a good sized room. Location was convenient to the city and also to the many cafes that St Kilda has to offer.

AccorHotels certified review
Amanda Business - 14/08/2017
« Convenient Stay »

Overall our stay was ok, we were staying as we were attending the Knowledge Source conference event.

AccorHotels certified review
Niegl Couples - 14/08/2017
« condition »

we found the room to be in poor condition paint flacking on walls and doors the bathroom grouting was not clean and in fact was mouldy in spots the mattress was uncomfortable and the night room service menu was vary limited and way over priced so limited we opted to walk to mc donalds instead I would be reluctant to stay again

AccorHotels certified review
Sb Business - 14/08/2017
« Average Food and hotel fixture need updating »

The toilet roll holder in my room (408) was almost falling off the wall,there was ants in the bathroom, the quality of the breakfast was poor. Bed was comfortable, views were amazing

AccorHotels certified review
Anonymous Couples - 14/08/2017

Nice surprise coming into the room with a complimentary bottle of sparkling wine and chocolates. Bit disappointed that we were on Level 1 and not higher up to take advantage of the sea views. The toilet in the bathroom was leaking water.

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