Hotel - Novotel Melbourne St Kilda
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Novotel Melbourne St Kilda Hotel

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4.0/5 2,326 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 179.00 AUD Non member rate
From 179.00 AUD Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor heated pool
  • Breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • TULLAMARINE
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Porter

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Massage  (Nearby)
  • Babysitting on request

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Offering accommodation options for business travellers, families, groups and couples, Novotel Melbourne St Kilda is a superb option for guests looking for hotels in Melbourne. The hotel features 211 rooms and suites, with Superior and Executive options, and one and two bedroom penthouses available. Modern and well-appointed, each room features an ensuite, a work desk, coffee and tea making facilities, a TV and Wi-Fi access. Many rooms also feature spa baths and spectacular views over Port Philip Bay.

  • 211 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 34 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Bathroom doors 32 inches wide
    • Radio in room
    • Remote control TV
    • Crib on request
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 3,617 reviews

Our guest reviews for Novotel Melbourne St Kilda

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,326 reviews
AccorHotels certified review
Denise B. Couples - 10/10/2017
« Great view and location. »

Enjoyable and relaxed.

AccorHotels certified review
Quentin L. Families - 10/10/2017

Pleasant

AccorHotels certified review
Happy Business - 10/10/2017
« Courteous, clean, well equipped. »

Overall happy. If I were to offer constructive criticism, the door card was a bit fiddly at times and didn't always work. It needed a few tries to get it to work. Saturday night sleep was cut short when I awoke at around 2:30am to the sound of something banging nearby. It sounded like metal in an empty room...with a bit of echo. I'm not sure what it may have been but it went on right through until the morning about once every minute or two. I thought that there might have been construction going on or a door left open in the wind. Not sure. The room was clean and the staff were all very courteous and helpful.

AccorHotels certified review
Margaret O. Families - 09/10/2017
« Unimpressive. »

On arrival, I was underwhelmed with the presentation of the hotel. It looked old and dated. The pool (which was a drawcard for us) looked like a suburban backyard pool that never gets any use. My sense of disappointment was not to end here. I was informed that we had been 'upgraded' to a king room which, according to your staff was a better option as it would offer us a bigger bed. However, I had already booked the room, after having spent quite a bit of time on your website, based on the fact that the photos showed the standard room to be more modern. The king rooms looked old and dated........ and our 'upgrade' was in fact a room that was shabby looking, had a revolting cheap bathroom renovation with blinds on what was clearly an external window in a past life. I chose your hotel over the others in St Kilda, based on a restaurant offering breakfast and room service. Travelling with a 9 year old, these are very handy additions. We regularly use Novotel hotels in Sydney and Canberra, and are more than happy with the restaurant offerings. Unfortunately, the same level of satisfaction could not be achieved with the St Kilda. Our first morning we walked into the dining room with no staff around whatsoever. We decided to simply help ourselves. After finding our way around, the selection was disappointing to say the least, and the worst offering I have experienced at one of your hotels. The only hot option that looked somewhat appealing to my daughter was the pancakes - however, the machine was out of batter! On finding the tea/coffee station, not only was the coffee machine a joke (destination Melbourne the expectation is good coffee), there was also no saucers. I carried away a motel cup in one hand and teaspoon in the other, then had no option but to leave my teaspoon on the table after stirring my coffee! Hoping this to be a one-off bad experience, the next morning we were greeted by a very pleasant staff member, and on handing her our two breakfast coupons (that I had paid for), I was told that children under 16 are complimentary and did not require a coupon. However, cold and oily bacon, sausages and tomatoes were still on offer, with scrambled something other than eggs and frozen pastries were still on offer - a quick juice and we were off to find a nice cafe for breakfast! Room service was just as terrible. Tried a number of items that might be appealing for a child - mac and cheese was packet stuff from a supermarket, buffalo wings were inedible due to too much sauce covering rubbery chicken wings that had not been cooked properly, and fat-boy chips that were soggy. Interaction with staff was always pleasant and the location was great. Unfortunately they are the only positive comments that can be made. I would not book here again.

AccorHotels certified review
Tom Families - 09/10/2017
« Tommy Ruff »

Room was a little dated, excellent location and service, in-house restaurant very good.

AccorHotels certified review
Ray &. S. R. Couples - 09/10/2017
« Fantastic friendly staff »

Excellent stay. Wish we could have stayed 2 weeks. Staff friendliness and service was 5 star !

AccorHotels certified review
Tess M. Couples - 09/10/2017
« Tess M. »

We regularly come to Melbourne but always the city. The stay at Novotel st kilos was amazing, great frendly staff, especially Ryan at front desk. He was amazing and Sam in the down stairs bar went above and beyond. Room was clean with an amazing view. Best staff service I've ever had. Thanks so much, staying again

AccorHotels certified review
Zoe S. Couples - 09/10/2017
« fantastic »

The reception staff were very welcoming and assisted us with an upgrade. The room was fantastic and we were really glad that we had upgraded and thoroughly enjoyed our break

AccorHotels certified review
Richard F. Business - 09/10/2017
« Great stay on convenient and comfortable location »

It suited our needs especially as Accor members as I could have some of my family join us without being prohibitive. Staff in the restaurant were very obliging which also was appreciated.

AccorHotels certified review
Mark D. Families - 09/10/2017

The staff are always great and the little toys and straw glasses were an amazing touch. It brightened up The kids whole holiday they didnt let them go the whole time. Special mention to the staff in the restaurant too. One girl in particular but I can't remember her name. She was great at dinner time and spent time interacting with the kids. They loved it. Thanks again.

AccorHotels certified review
Stevie Couples - 08/10/2017
« Good service »

Pleasant stay

AccorHotels certified review
Robert Business - 08/10/2017
« Great, helpful friendly staff and a great room, restaurant. »

I actually bumped into the Novotel by accident and decided to make a booking there. Superb setup with friendly staff, great restaurant, nice room and a carpark to put my little three ton truck.

AccorHotels certified review
Robert M. Couples - 08/10/2017
« Fantastic service yet again. »

When traveling to Melbourne I always make the St Kilda Novotel my first choice. Once again the level of service was exemplary.

AccorHotels certified review
Glenn M. Families - 08/10/2017
« i was very satisfied with customer service and quality of rooms »

I came down from mackay for afl grand final it was located very close to Mcg and casino and the staff were very helpful. We checked out at 11am and we very impressed with staff and rooms and comfortable beds.

AccorHotels certified review
Claude Couples - 07/10/2017
« Very Disappointed. »

My wife and I were given a scoopon voucher from our children for our wedding anniversary. We booked it in for the 22/9/17 & 23/9/17. All excited about spending the weekend in ST. Kilda we were so looking forward to it. Then my wife's back went out, she was in extreme pain and couldn't even walk so I was forced to cancel and try to rebook for another time. I was told that the scoopon voucher was only valid for 6 months and that we would lose the booking, there was nothing I could do. I know rules are rules but sometimes a bit of common sense goes a long way. When someone asks me about Novotel St.Kilda what do you think I'm going to tell them. I run my own business and a good reputation takes years to get, but a bad one only takes a day. Have a good think about that. Very Disappointed.

AccorHotels certified review
Reggie Business - 07/10/2017
« Excellent »

Great. They did everything right for a Gold member

AccorHotels certified review
Anonymous Business - 06/10/2017

Professional and friendly staff Good breakfast Clean rooms Bathrooms are a little bit “worn out” like cracks in the sink or damaged tiles

TripAdvisor review
Couples - 06/10/2017
« A few days off for our Wedding Anniversary »

Made most welcome on arrival the reception recognised us from previous years, as it was our wedding anniversary we were given a beautiful room on the 6th floor with views of the bay and the city. Housekeeping had fashioned our towels into a lovey heart shape on the bed (very comfortable with pillows on order) and left a bottle of bubbles on ice along with some chocolates. The staff in the dinning room where always very friendly and nothing was a problem. Overall we had a fabulous time just love staying there near to sea and away from the noise of the CBD, with the Tram stop just outside on the Esplanade we could not think of a nice place to stay in Melbourne.

Our hotel has responded to the review
Our hotel has responded to the review

Hi and Happy Anniversary, Thanks for the review. It is always great to read that you enjoyed your stay and the St Kilda surrounds. Appreciate the feedback and do hope we can welcome you back at a later date. Regards Daniel Payne General Manager

AccorHotels certified review
Andrea C. Friends - 05/10/2017

Our stay at the Novotel in St Kilda was wonderful. We felt very comfortable and had a fantastic time. The location was perfect and the staff were friendly and helpful.

AccorHotels certified review
Hans W. T. Families - 05/10/2017
« Was okay »

Short stay

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