Hotel - Novotel Melbourne St Kilda
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Novotel Hotel

Novotel Melbourne St Kilda Hotel

16 The Esplanade 
3182  ST KILDA
AUSTRALIA

2,291 reviews
TripAdvisor Rating Based on 2,291 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • TULLAMARINE
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Porter

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Massage  (Nearby)
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Offering accommodation options for business travellers, families, groups and couples, Novotel Melbourne St Kilda is a superb option for guests looking for hotels in Melbourne. The hotel features 211 rooms and suites, with Superior and Executive options, and one and two bedroom penthouses available. Modern and well-appointed, each room features an ensuite, a work desk, coffee and tea making facilities, a TV and Wi-Fi access. Many rooms also feature spa baths and spectacular views over Port Philip Bay.

  • 211 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 34 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Bathroom doors 32 inches wide
    • Radio in room
    • Remote control TV
    • Crib on request
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 3,265 reviews

Our guest reviews for Novotel Melbourne St Kilda

100% certified reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,291 reviews
Certificate of excellence 2016
AccorHotels certified review
Michael H. Business - 14/07/2017
« OK Stay »

I am a recent and new Accor plus member and so now look for Accor hotels to stay in... The staff were friendly and professional..... I was not told of the car parking charge until check out which surprised me as on check in the lady just said, You can park out back... The breakfast was ordinary at best and the service slow and the young man unsure about everything.... I ended up leaving my omellete as it was runny and bland.. Room had a nice view (537) but with frayed carpet, dirty wall, and the shower glass divider not stable, i was a little underwhelmed....

AccorHotels certified review
David Couples - 13/07/2017
« david »

everything was very good. we would like to thank Rashal the head of kitchen staff who looked after us every morning for breakfast as we stayed 7 nights.

AccorHotels certified review
Anonymous Business - 13/07/2017
« Very good »

the bottled water supplied had a terrible taste.

AccorHotels certified review
Katherine M. Families - 13/07/2017
« Service that was above and beyond »

My son and I were very impressed by the warm friendly welcome by Peter at reception and with a surprise upgrade on arrival that just topped our stay. During our stay we were spoilt by the wonderful breakfast each morning and a nice clean room when we arrived back at hotel after a busy day enjoying the sites of Melbourne. We had experienced a flat battery in which Zoe from reception helped by going above and beyond her duties in helping jump start our car. We will certainly be back and recommend friends and family to visit.

AccorHotels certified review
Jodie L. Couples - 12/07/2017
« Eddie's Birthday »

We booked for 2 nights for my husband birthday . Experience was ok but there were a couple of things that let it down from a 7 to 9

AccorHotels certified review
Anonymous Business - 12/07/2017

Bed mattress too soft, wifi patchy and staff in breakfast area unhelpful.

AccorHotels certified review
Glenn S. Couples - 12/07/2017
« The room was nice but experience was average. »

Disappointing. It all revolved around late check out. It states on the website it is $65 for a 5pm check out, however this is free on Sundays. I called a few days prior to ensure late check out and I was told immediately there is a $65 fee. I had to advise the staff this is free on Sundays. She went to ask the manager and then told me I would have to check on the day as it was "subject to availability". I argued that nowhere on the website does it say this for late check outs. (and they were happy to charge me $65 when I first enquired)??? So, I emailed my frustration to the hotel and a manager called me the next day to apologize. He was helpful and said the lady was new and the manager who told her was misinformed. He apologised again and said I would be upgraded when I arrived. Arrival day. I check in and the first thing I am asked is would I like late check out. I confirm and then I am told it is $20 per hour after midday. I again have to inform the lady it is free on Sundays and this should have been sorted out. I don't beleive any notes or instructions were left under my account. I have to bargain and barter again for a 4pm checkout. I then ask what about my room upgrade. Unfortunately the only rooms better than the one I am staying in are booked out. So you know, I made the booking based on an email I was sent about a sale the hotels had on. I also booked as I am a member and would receive loyalty points. This has now made me think twice about choosing your chain as my first option.

AccorHotels certified review
Anonymous Couples - 11/07/2017
« Great service, no problems »

Check in was simple, the room was adequate. Service in the bar and restaurant were great, although the Sunday morning breakfast was noticeably understaffed with not enough staff to clear plates from tables to create space for more guests.

AccorHotels certified review
Anonymous Business - 11/07/2017
« Satisfactory, no compaints »

Staff were excellent. Room was clean, neat and comfortable. Hotel design is not unique or special/inspiring (not discernable from other mid range hotels), however this was not important for business travel.

AccorHotels certified review
T J. Solo - 11/07/2017
« Expensive for ordinary room »

The staff were lovely, friendly and professional. The room I stayed in however was ordinary, the skirting boards had pieces missing out of them and needed painting, the bed really soft, there was not phone port to charge and not even an alarm clock. The photos on the website did not match the room I was given - pretty disappointing.

AccorHotels certified review
Mrs R. Families - 11/07/2017
« Lovely clean room »

Good- staff helpful

AccorHotels certified review
Michael M. Couples - 11/07/2017
« Great »

It was great

AccorHotels certified review
Sharon Business - 11/07/2017
« Very pleasant stay »

The room was clean and the staff were friendly. I like the idea of the free drink on arrival. The room for one of our part was not quite ready when we arrived, apparently due to a mix up at booking stage but the staff tried to rectify the situation as quickly as they were able. Some minor repairs would have placed the bathroom at a higher standard but overall we enjoyed our stay.

AccorHotels certified review
Laura C. Couples - 09/07/2017
« Amazing room upgrade to the penthouse, very satisfied »

It was unforgettable. Was greeted with a bottle of champagne and fruit platter on arrival as we were chosen as the "guests of the day". Felt very special. The only downside was that the jets on the spa bath did not work. The buffet breakfast was great as was the complimentary late checkout. Would highly recommend

AccorHotels certified review
Dennis Couples - 09/07/2017
« Was good, but could have been better. »

On entry to the hotel we had a nice welcoming and smile at check in, when arriving to our room which was late afternoon we opened the door to gain entry, when she got inside the view was excellent except for one of the blinds which would not stay up, so we had a nice view through only one window, we then got ready to go out and wen't to use the safe which wouldn't work, we then called reception and one of the reception lady's came up to try and fix it but couldn't, was amazed to see her come up instead of maintenance which she explained had gone home, everything else about the room was good except when having a shower there was no ventilation for the steam to be sucked up, mirror was a little cloudy on exit of the shower, but all ok otherwise. In the morning we wen't for breakfast which was busy but on entry a staff member shoed us where everything was which was helpful, but when trying to find a table we had to clean our own table and move everything that was on there from the previous people that wer'e there, apart from that breakfast was good, on checkout we had a late checkout of 12pm with a do not disturb sign on the door, we wer'e packed and ready anyway at 11 but we had a knock at the door which was house keeping asking if we wer'e ready to leave, I thought with a do not disturb sign on the door means do not disturb, was just wandering then if reception communicates with house keeping letting them know who has a late check out, on this occasion didn't seem like it, anyway on checkout all was good and overall was ok apart from what I have said.

AccorHotels certified review
Jimmy C. Solo - 09/07/2017
« Friendly, comfortable and convenient  »

Fortunate. Was an unexpected late checkin which was made effortlessly with friendly understanding staff

AccorHotels certified review
Mark Couples - 09/07/2017
« Disapointed with changes at hotel »

Service and restaurant charges are not what we would expect at a novotel venue room lacked basic things like a simple bottle opener! and proper wine glasses etc?

AccorHotels certified review
Matt S. Families - 09/07/2017
« Great room, great service and lots of internet.  »

Really good, quiet, relaxing, great service

AccorHotels certified review
Werre Business - 08/07/2017
« New location »

Good. Nice staff. Comfortable room and good brekky and atmosphere

AccorHotels certified review
Anonymous Couples - 08/07/2017

Lovely staff. Room had a great view

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