Hotel - Novotel Melbourne St Kilda
Novotel Hotel Novotel Hotel

Novotel Melbourne St Kilda Hotel

4.0/5 2,487 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • TULLAMARINE
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Porter

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Massage  (Nearby)
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Offering accommodation options for business travellers, families, groups and couples, Novotel Melbourne St Kilda is a superb option for guests looking for hotels in Melbourne. The hotel features 211 rooms and suites, with Superior and Executive options, and one and two bedroom penthouses available. Modern and well-appointed, each room features an ensuite, a work desk, coffee and tea making facilities, a TV and Wi-Fi access. Many rooms also feature spa baths and spectacular views over Port Philip Bay.

  • 211 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 34 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Remote control TV
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 4,945 reviews

Our guest reviews for Novotel Melbourne St Kilda

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,487 reviews
L C. Friends - 17/09/2018 AccorHotels certified review
« Easy and relaxed, felt welcomed »

Atmosphere of courtesy and friendliness seems to be in the Novotel Hotels, regardless of city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynette C., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. Thank you for your feedback- we really appreciate it. Great to hear you enjoyed your time while in St Kilda. Thank you again for sharing your experience, and we hope to welcome you back in the near future. Sincerely, Josh Brodie Rooms Division Manager

Ali Business - 17/09/2018 AccorHotels certified review
« Wonderful restaurant staff »

Lovely hotel and location. Reception staff very professional but could perhaps be a little more genuine and conversational. Depends on the customer I suppose. Just not overally welcoming, not a criticism just a suggestion. In comparison the restaurant staff went above and beyond to ensure I had a good meal - I was dining alone. Very genuine, happy, smiling and conversational whilst maintaining the upmost professionalism. Made suggestions and were very accommodating. I can't remember his name but worked in the restaurant 12/9 and is from Mauritius Island. Deserves credit, absolute stand out service and all around lovely personality. My room was unexpectedly huge and very clean. All very good. Only thing, which I forgot to ask about at the time, is that the fan in the bathroom appears to run 24/7 which meant even with the door closed overnight, it made it hard to sleep. Not sure if that was just my room but perhaps needs an off switch or of there is one needs to be located in an obvious place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alice H., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. Thank you for your feedback- we really appreciate your comments. Great to hear you enjoyed your stay with us. I believe you were served by Rishal in the restaurant- I will certainly pass this onto him- it will make his day! Thank you again for sharing your experience, and we hope to welcome you back to St Kilda in the future. Sincerely, Josh Brodie Rooms Division Manager

R. Couples - 17/09/2018 AccorHotels certified review
« Clean basic room, value for money »

Though tired the room was very clean and the staff friendly. The location is close to restaurants, cars and the tram service to Melbourne. At the discounted rate it was excellent value for money and the Airport Express stop in front of the hotel was a bonus. We would stay again for a similar rate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fiona & Graeme R., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. Thank you for your feedback- we really appreciate your comments. Great to hear you enjoyed your stay with us. Thank you again for sharing your experience, and we hope to welcome you back to St Kilda in the future. Sincerely, Josh Brodie Rooms Division Manager

Simon B. Business - 17/09/2018 AccorHotels certified review
« Great Location, Great Hotel »

We stayed here for a week as well as holding a two day event and I have to say the whole experience was terrific! The room was great with a stunning view over the Bay, location was perfect with loads of restaurants and shops nearby with a tram stop out the front to easily get to another part of the city. The staff, both throughout the hotel and in the events department, were very helpful and friendly. Everything was perfect during our stay and we'll definitely be planning to hold further events here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon B., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. Thank you for your feedback- we really appreciate it. Great to hear you enjoyed your time while in St Kilda and the conference was a real highlight! Thank you again for sharing your experience, and we hope to welcome you back in the near future. Sincerely, Josh Brodie Rooms Division Manager

Ray J. Couples - 16/09/2018 AccorHotels certified review
« Very good »

Very good - responsive staff that were helpful and great dinning

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ray j., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brian Williams Assistant Manager

Samela H. Couples - 16/09/2018 AccorHotels certified review
« I love this place »

This is my second stay. I returned because I adore this place. It is handsome, classic, classy in one of Australia's most interesting and desirable locations. I loved the room and the view, albeit the windows needed cleaning. Staff was exemplary. Breakfast was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samela H., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. Thank you for your feedback- we really appreciate your comments. Great to hear you enjoyed your stay with us. Thank you again for sharing your experience, and we hope to welcome you back to St Kilda in the future. Sincerely, Josh Brodie Rooms Division Manager

Anonymous Couples - 16/09/2018 AccorHotels certified review

Check in was eaay, friendly staff however bed was very soft

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashley R., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. Thank you for your feedback- we really appreciate your comments. Great to hear you enjoyed your stay with us. Thank you again for sharing your experience, and we hope to welcome you back to St Kilda in the future. Sincerely, Josh Brodie Rooms Division Manager

Couples - 16/09/2018 TripAdvisor review
« Melbourne accommodation »

We recently spent a night in Melbourne. We chose the Novotel St Kilda because of it's location and thinking the Novotel would be a good hotel. We checked in after a short wait and the disappointment started once we got to our room. The furnishings are quite old and the room in need of refurbishment. We had a meal from the restaurant also very disappointed

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your recent feedback- we really appreciate the comments. I do apologize for the room and restaurant issues you experienced. If you wish to discuss your reservation further please feel free to contact the hotel directly. Best Regards, Josh Brodie RDM

Ian Business - 15/09/2018 AccorHotels certified review
« Excellent stay »

Friendly service and well located accommodation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian L., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brian Williams Assistant Manager

Anonymous Friends - 15/09/2018 AccorHotels certified review
« Overnight Stay »

An overnight stay in for 3 adults prior to attending a day conference in Clayton. The room met our expectations and was very comfortable and clean. Location also gave us an opportunity to explore the nearby St Kilda restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Merrick H., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brian Williams Assistant Manager

Dc Business - 15/09/2018 AccorHotels certified review
« Fit for purpose »

Room was clean and tidy if not a little small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darren C., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. I am glad that we we able to fit the purpose for your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brian Williams Assistant Manager

Alex Business - 14/09/2018 AccorHotels certified review
« Ok, but a bit underwhelming »

Location is great and the staff was very friendly but not the most polished

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander L., Thank you for taking the time to tell us about your experience at the Novotel Melbourne St Kilda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Brian Williams Assistant Manager

Sue Families - 13/09/2018 AccorHotels certified review
« Excellent location »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan L., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. Thank you for your feedback- we really appreciate it. Great to hear you enjoyed your time while in St Kilda. Thank you again for sharing your experience, and we hope to welcome you back in the future. Sincerely, Josh Brodie Rooms Division Manager

Lynne Families - 13/09/2018 AccorHotels certified review
« stress free »

The staff were very helpful and accommodating - nothing was a problem. The bed comfortable and room was spacious. We arrived late so just had dinner their and it was delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynne B., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. Thank you for your feedback- we really appreciate it. Great to hear you enjoyed your time while in St Kilda. Thank you again for sharing your experience, and we hope to welcome you back in the future. Sincerely, Josh Brodie Rooms Division Manager

W N. Business - 13/09/2018 AccorHotels certified review

Accomodation rooms good. Conference room we have used in previous abnnual visits substituted for waht appeared to be a smaller room with no narural light. This was swapped to much larger room later which was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wayne n., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. Thank you for your feedback- we really appreciate it. Great to hear you enjoyed your time while in St Kilda with your conference and that it was an enjoyable experience. Thank you again for sharing your experience, and we hope to welcome you back in the future. Sincerely, Josh Brodie Rooms Division Manager

Joanne S. Couples - 12/09/2018 AccorHotels certified review
« This lovely hotel is in a great location within walking distance to the Palais Theatre, Luna Park, the beach, many cafe's and bars. »

This was my first experience as a newly registered Accor Member. This was also our first visit to this hotel. The hotel staff were wonderful, amenities were good and within a fantastic location. Food was superb. My only upset was that on the first morning after our arrival I questioned the front desk staff about how the discount works for the restaurant. The response was that I would receive 50% off the total cost incurred from the restaurant and this would happen when we checked out. I again questioned this with another front desk staff member later in the day just to confirm I had understood correctly. She gave me the same answer. We therefore ate and drank downstairs but then was to find that on checkout it was only the food that was discounted. This was quite upsetting as we had been given the wrong information by two people.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanne S., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I do though want to apologise about the mis-information you had received in regards to the discount available to you as an Accor Plus member. I am personally following this up and making sure our policies and procedures and being adhered to correctly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brian Williams Assistant Manager

Werner N. Business - 12/09/2018 AccorHotels certified review
« Another excellent experience re my accommodation, the venue for our 2-day conference and in regard to the catering for our conference attendees! »

I again ran another PCM event (Kahler Communications Oceania) at your hotel, and my accommodation was excellent, the venue offered exceeded my expectations (given that the hotel presently is undergoing renovations) and the food was again very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Werner N., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. Thank you for your feedback- we really appreciate it. Great to hear your stay and conference was a success and that you enjoyed your tie while in St Kilda. Thank you again for sharing your experience, and we hope to welcome you back in the future. Sincerely, Josh Brodie Rooms Division Manager

Lauren Families - 11/09/2018 AccorHotels certified review
« Great location to do lots and then back to relax »

Loved the room size, well set up, and mother and son enjoyed a good sized bed each! Utilised the bath instead of the outdoor pool due to poor weather conditions. Windows needed a clean to truly appreciate the view. Great location meant lots to do before coming back in to enjoy a drink and relax. Restaurant downstairs, though we only had a side with our drinks. A good breakfast enjoyed before late check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lilita L., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brian Williams Assistant Manager

Fonda V. Families - 11/09/2018 AccorHotels certified review
« Good »

The General experience was good. The hotel is rather dated and the rooms although clean could really do with a good scrub or even renovations. The staff were pleasant to deal with and very prompt to assist us. They did a great job.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fonda V., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will also pass on your comments in regards to the cleanliness to the appropriate departments to have this rectified. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brian Williams Assistant Manager

Tracey Couples - 11/09/2018 AccorHotels certified review
« Perfect from the moment we arrived to when we left »

Very good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracey J., We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brian Williams Assistant Manager

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