Hotel - ibis Birmingham New Street Station
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Ibis Hotel Hotel

ibis Birmingham New Street Station Hotel

21 Ladywell walk  Arcadian Centre 
B5 4ST  BIRMINGHAM
UNITED KINGDOM

1,592 reviews
TripAdvisor Rating Based on 1,592 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 159 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 5 family rooms
  • 10 connecting rooms
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Fax machine
    • High speed transmission line
    • RJ 45 outlet
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 4,880 reviews

Our guest reviews for ibis Birmingham New Street Station

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,592 reviews
AccorHotels certified review
Mr C. G. Solo - 18/07/2017
« wonderful clean convenient efficient comfortable hotel with brilliant staff and great food. »

excellent in every respect with superb happy helpful reception staff. guests should however always be warned if allocated a noisy room overlooking the clubby square. advanced bookers should be allocated quiet rooms in advance as a priority. this is essential. in no hotel should one expect to be kept awake until 4 am ! i requested a room move which was excellent for my second and third nights.

AccorHotels certified review
Maryb Business - 17/07/2017

Great location very near to New Street station as well as and shops and restaurants. The staff here are always very friendly and helpful, especially Ingrid whose smiling face always is a joy to see at breakfast.

AccorHotels certified review
Anonymous Families - 17/07/2017
« just OK »

It was Ok, except there was some really loud noise in the morning, like drilling really close to our rooms, that was very disturbing. The person greeting us and taking payment was very routine, just friendly enough, but not friendly enough to make you feel good. Rooms were fine.

AccorHotels certified review
D P. Friends - 17/07/2017
« Ideal city centre location  »

Very comfortable, the only negative was the noisy air conditioning unit, that wasn't working to full capacity.

AccorHotels certified review
Matthew G. Couples - 17/07/2017
« Fast but friendly service and the room was clean and a good standard. »

Check in staff were friendly, helpful and efficient. The bar staff were friendly and helpful even late at night. The room was clean and well presented, though a little on the warm side. But overall very happy with my stay and the staff.

AccorHotels certified review
Mark S. Solo - 17/07/2017
« Superb location »

Overall I was very happy with my stay. The room was spotlessly clean, staff were very helpful and friendly. Breakfast was superb with a very helpful lady clearing tables, keeping the whole area spotlessly clean , she also took time to check on guests dining (she was superb). Check out was effortless. Location was excellent for what I needed. Excellent hotel with brilliant staff

AccorHotels certified review
Rich Solo - 17/07/2017
« Very good standard. Especially good value. »

Lovely hotel, rooms and facilities. Quality breakfast. Lack of dedicated check-in desk was a bit of an annoyance. Had to get room swipecards recharged twice in 24hrs.

AccorHotels certified review
Thomas G. Business - 17/07/2017
« Really friendly helpful staff  »

Staff sorted out problem with air conditioning unit in five minutes.....comfortable well equipped room in great location, will definitely stay there when I'm in the area again

AccorHotels certified review
A Couples - 17/07/2017
« Miss »

Bed too hard. Room too small. No bathroom lock. Was charged over £7 for a 'strawberry daiquiri' and got pure alcohol in a tiny glass with lime bits in it. Have been signed up to some le club member thing I didn't want.

AccorHotels certified review
Anonymous Couples - 17/07/2017
« Room clean and very comfortable  »

Quick check in and check out comfortable room at a good price unfortunately did not use other facilities as we came with things planned.

AccorHotels certified review
Shirley D. Couples - 17/07/2017
« Lovely staff but hard beds  »

The staff was very helpful and clean looking, breakfast was lovely very tasty. Room was clean and compact, but had to phone down because sugar, tea and milk was not restocked in room. The air conditioning was not very good, so we had to open the window in the night because it was so warm, the noise outside was really bad going on till three in the morning. The beds were hard but clean. Lifts were quick and clean. Good choice for breakfast and very tasty but toaster took a long time.

AccorHotels certified review
David R. Couples - 16/07/2017
« Always stay here never let down »

Nice quiet room good food pleasant staff

AccorHotels certified review
Emma Business - 15/07/2017
« Excellent service, friendly staff, great food, excellent stay. »

Staff were always smiling and helpful, especially Ingrid in the restaurant. Requested a quiet room and I got one. Food was lovely - and so much choice at breakfast. Hotel clean and tidy and overall a really great atmosphere.

AccorHotels certified review
Kevin M. Solo - 15/07/2017
« Location Location Location »

Always a friendly welcome. Nice to be recognised by Ingrid, after all, she must see thousands of guests a year. PS: Please check the spelling of "disches" at the foot of both sides of the menu. Please amend. It creates a poor impression

AccorHotels certified review
Jodie Business - 15/07/2017
« Miss  »

Room was way to hot all night Having the window open did nothing for it. The doors are dangerously close to the bed as when I open the door it hit the bed and trapped my hand causing severe bruising

AccorHotels certified review
Petros Families - 14/07/2017
« Quite good, powerful wifi in the rooms »

Very pleasant. I wish that the accommodation included the breakfast as well. It is a little awkward for the breakfast not to be included in the price of the room.

AccorHotels certified review
Gilly Business - 14/07/2017
« It was very comfortable and staff very helpful »

Stayed for 4 nights. Very well located.two minutes from the train station and within easy access to shops and restaurants. Rooms small but had all that you needed. It was quiet but air conditioning could have been better as the room was warm at times. Staff very helpful and pleasant.

AccorHotels certified review
Kelly Business - 14/07/2017
« Great hotel , lovely staff! »

this was part of a large conference group with over 70 people staying. there wasn't one issue to report the entire time we were on site.

AccorHotels certified review
Ronstern Families - 13/07/2017
« Convenient and quick »

convenient and quick but check in a little slower than I had antificpated. Only one person on duty at the time. Would have helped to have had a second person.

AccorHotels certified review
Gavin Families - 12/07/2017
« Far too hot! »

We were welcomed well and the hotel facilities and layout are modern and nice. However between myself and all other guests I new that night (5 rooms in total!) all struggled in the heat of the rooms. The Air Con simply does not work and the heat makes it uncomfortable to sleep

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