Hotel - ibis Birmingham New Street Station
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Birmingham New Street Station Hotel

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3.5/5 1,654 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • Breakfast at ibis

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast at ibis
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 159 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 5 family rooms
  • 10 connecting rooms
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Fax machine
    • High speed transmission line
    • RJ 45 outlet
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 5,372 reviews

Our guest reviews for ibis Birmingham New Street Station

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,654 reviews
AccorHotels certified review
Stephen Solo - 17/10/2017
« You get what you pay for »

For £70 a night it's an ok place to stay. If you want a bit more luxury, best pay a bit extra a go stay at the Radisson ;-)

AccorHotels certified review
Jodie C. Couples - 17/10/2017
« Miss »

it was a lovely 2 night stay, the staff was lovely as ever and so polite and welcoming! Every instruction was clear and the food and drinks was amazing! felt really good staying there!

AccorHotels certified review
Chris Families - 17/10/2017
« Very good for an 'economy' hotel ! »

Good location, quiet room, very comfortable beds, good breakfast & friendly staff. Ideal for a short stay in the heart of the city.

AccorHotels certified review
Chris W. Couples - 17/10/2017
« Terrible »

Noisy had to be moved at 2 am couldnt sleep wasnt told about the night club next to hotel room was cramped and i thought expensive for size

AccorHotels certified review
Joanne A. Couples - 17/10/2017
« Room for improvement »

Room was ok, bed was comfortable, room was far too hot and could not open the windows as the noise outside was too loud to sleep, the air con machine was completely useless and far too loud

AccorHotels certified review
T J. Friends - 16/10/2017
« Poor location »

Hotel and staff perfect, location very poor as surrounded by ie fighting shouting police and ambulances until after 5am very noisy unable to sleep, spoilt what should have been an enjoyable stay.

AccorHotels certified review
Cathie Business - 16/10/2017
« Convenient location but extremely noisy »

We requested a quiet room, however the hotel is in a loud area with no air conditioning in the room. It was too hot to sleep with the windows closed and too noisy to have them open. Check in/out was chaotic as there is no reception desk, we milled around in the lobby waiting to be seen for some time. Rooms are compact but clean and the bed was comfortable.

AccorHotels certified review
Jane Families - 16/10/2017
« Comfortable »

Easy convenient and comfortable. However it would be nice to have had a bin in the room (only bin was in bathroom). Ideal spot to stay for our visit to the hippodrome Birmingham for hairspray.

AccorHotels certified review
Pauline Friends - 16/10/2017
« Comfortable »

Stayed one night. The twin room was spotless with tea and coffee facilities. Small bathroom with shower, very clean. Bed was comfortable.

AccorHotels certified review
Rebecca Couples - 16/10/2017
« Nice room »

I’d booked a triple room online and when I arrived the check in tried to give me a twin room. I explained what I’d booked and after a few minutes it was sorted so not to big an issue. The room was really nice, top floor and clean, the leg for the table had fallen off onto the floor but apart from that it was a very nice hotel room.

AccorHotels certified review
Anonymous Business - 16/10/2017
« Comfortable and convenient »

It was fine - I have stayed at that hotel many times in the past BUT - it used to be know by a different location - it is in China Town and NOT in Birmingham New Street Station - that is very misleading. I spend about 50 minutes walking around the new Station asking staff and BTP where the Ibis Hotel is at New Street - eventually I was told in Customer Assistance that it was the hotel in China Town! I am not the only person who has been mislead by giving the hotel location as Birmingham New Street! Staff told me that other people have also been misled by giving a new address and location which is misleading.

AccorHotels certified review
Liz Families - 16/10/2017
« Brief but comftable »

Our stay was very short but the room was comftable and clean. The staff seemed friendly and were polite. I did think it might have been nice if the person who checked us in had told us how to work the lift, it took us a while to work it out. Maybe we a a bit simple living in rural Devon. Not quite enough milk in the room but was given more when requested .

TripAdvisor review
Solo travel - 16/10/2017
« Ibis Birmingham New St »

The hotel was adequate for the price category. It is not really situated near New St, but is closer to Chinatown and the Bull Ring. The room TV selection was limited (especially given the plethora of channels now available in the UK on Freeview). Some TV channels were blank. BBC3 was still listed even though this channel had been taken of (terrestrial) transmission about a year ago and is only now available as an internet channel; a number of channels in the German ZDF bouquet were blank. Service was good but not exceptional. I had checked in prior to arrival, but still had to wait for my room number and card on arrival.

AccorHotels certified review
Ryan Couples - 15/10/2017
« Weekend break »

Very good, would come again

AccorHotels certified review
Zinola Solo - 15/10/2017
« Bed was uncomfortable and staff was okay »

The bed has seriously hurt my shoulder and the staff was friendly upto a point,

AccorHotels certified review
Rich Couples - 15/10/2017
« Satisfactory »

The hotel lobby ambience and staff was pleasant. However, throughout the night/morning, various people disturbed us with noise and music, trying to open our door.

AccorHotels certified review
Simon C. Couples - 15/10/2017
« Overall we were disappointed with our stay »

We paid over £80 for one night with parking which we felt was very expensive for what we received. Tiny rooms, uncomfortable beds,no heating, no front desk and hardly any tea/coffee/milk & sugar. On the positive side, the food was excellent, staff were very helpful especially the Russian lady who checked us in.

AccorHotels certified review
Martin G. Families - 15/10/2017
« A real treat »

Excellent check in. super room with amazing views, great bar, splendid breakfast, cebtrally located - although more Bull Ring than New Street

AccorHotels certified review
Dave N. Business - 15/10/2017
« Tired and Confused »

Despite the receptionarood area makeover, the rest of the hotel is starting to look a little tired. The running of the hotel is also a little disorganised with several minor annoyances occurring (running out of milk for the rooms being one of them!?!) Apart from that, it is well placed to explore Birmingham and the facilities are what you'd expect (comfy bed, decent bathroom etc)

AccorHotels certified review
John &. S. C. Couples - 15/10/2017
« Disappointing stay »

Prior to arriving we got lost and despite many attempts were unable to talk to a member of the reception/check-in team. We stayed for four days and were very irritated by the lack of an effective/efficient reception facility. On two occasions the check-in staff ignored us and other customers who were queuing at the designated area. The check-in staff were more interested in clearing coffee cups, chatting with each other at the bar till, or watching a car being clamped viewed from the exit doors. Check-in staff passed by us to go into their staffroom with no acknowledgement that we were waiting. Phone calls were being ignored during this period as the check-in staff had chosen to disengage their headsets. Overall, it was clear to us that standards of customer service are poor - an astounding decline from previous experiences of staying at IBIS hotels! The service is now more appropriate backpackers than to 'away breaks' or business.

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