Hotel - ibis Birmingham New Street Station
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Ibis Hotel Hotel

ibis Birmingham New Street Station Hotel

21 Ladywell walk  Arcadian Centre 
B5 4ST  BIRMINGHAM
UNITED KINGDOM

1,589 reviews
TripAdvisor Rating Based on 1,589 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 159 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 5 family rooms
  • 10 connecting rooms
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Fax machine
    • High speed transmission line
    • RJ 45 outlet
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 4,865 reviews

Our guest reviews for ibis Birmingham New Street Station

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 1,589 reviews
AccorHotels certified review
Anonymous Families - 17/07/2017
« just OK »

It was Ok, except there was some really loud noise in the morning, like drilling really close to our rooms, that was very disturbing. The person greeting us and taking payment was very routine, just friendly enough, but not friendly enough to make you feel good. Rooms were fine.

AccorHotels certified review
David R. Couples - 16/07/2017
« Always stay here never let down »

Nice quiet room good food pleasant staff

AccorHotels certified review
Emma Business - 15/07/2017
« Excellent service, friendly staff, great food, excellent stay. »

Staff were always smiling and helpful, especially Ingrid in the restaurant. Requested a quiet room and I got one. Food was lovely - and so much choice at breakfast. Hotel clean and tidy and overall a really great atmosphere.

AccorHotels certified review
Kevin M. Solo - 15/07/2017
« Location Location Location »

Always a friendly welcome. Nice to be recognised by Ingrid, after all, she must see thousands of guests a year. PS: Please check the spelling of "disches" at the foot of both sides of the menu. Please amend. It creates a poor impression

AccorHotels certified review
Jodie Business - 15/07/2017
« Miss  »

Room was way to hot all night Having the window open did nothing for it. The doors are dangerously close to the bed as when I open the door it hit the bed and trapped my hand causing severe bruising

AccorHotels certified review
Petros Families - 14/07/2017
« Quite good, powerful wifi in the rooms »

Very pleasant. I wish that the accommodation included the breakfast as well. It is a little awkward for the breakfast not to be included in the price of the room.

AccorHotels certified review
Gilly Business - 14/07/2017
« It was very comfortable and staff very helpful »

Stayed for 4 nights. Very well located.two minutes from the train station and within easy access to shops and restaurants. Rooms small but had all that you needed. It was quiet but air conditioning could have been better as the room was warm at times. Staff very helpful and pleasant.

AccorHotels certified review
Kelly Business - 14/07/2017
« Great hotel , lovely staff! »

this was part of a large conference group with over 70 people staying. there wasn't one issue to report the entire time we were on site.

AccorHotels certified review
Ronstern Families - 13/07/2017
« Convenient and quick »

convenient and quick but check in a little slower than I had antificpated. Only one person on duty at the time. Would have helped to have had a second person.

AccorHotels certified review
Gavin Families - 12/07/2017
« Far too hot! »

We were welcomed well and the hotel facilities and layout are modern and nice. However between myself and all other guests I new that night (5 rooms in total!) all struggled in the heat of the rooms. The Air Con simply does not work and the heat makes it uncomfortable to sleep

AccorHotels certified review
Haseeb Solo - 12/07/2017
« Enjoyed my stay »

Wonderful staff, that were extremely friendly and approachable.

AccorHotels certified review
Anonymous Families - 12/07/2017
« OK quite comfortable »

Fond the bed a little bit hard. Air con helpful via the heater.. No view, only opposite a flat roof. Breakfast good

AccorHotels certified review
Sarah Friends - 11/07/2017
« Cheap and not that cheerful »

Expected weekend noise due to location but the building work early on the Monday morning was a bit of a shock. The secondary glazing helped in the room but the window in the corridor right outside to room was open all the time which didn't help. Room not cleaned to a high standard, had to request toilet roll-which should be a given. Towels covered in someone elses fake tan and far too teeny. V.aggressive security guard Friday night

AccorHotels certified review
Ztdonna Families - 11/07/2017
« Threatening Guets »

I have put in a complaint about Ruben & the way he treated my children & myself. Threatening someone with the police is out of order. I did get one phone call but still waiting for the next. As I said I want a full refund! And I would appreciate an apology.

AccorHotels certified review
Patrick W. Solo - 11/07/2017
« Fantastic stay friendly staff »

This is my second stay nice affordable rates. Nice big bed local to transport links i will be back

AccorHotels certified review
Anonymous Business - 11/07/2017
« pleasant stay »

Good clean and comfortable room Good breakfast with a range of choices

AccorHotels certified review
Edward F. Solo - 11/07/2017
« Excellent Staff »

Excellent Stay with efficient and very friendly staff - hats off to the chap on the bar Saturday night.

AccorHotels certified review
Robert C. Families - 10/07/2017
« OK »

There was too much noise from outside the hotel to sleep prpolerly

AccorHotels certified review
Keith D. Families - 09/07/2017
« A good weekend in Birmingham »

Breakfasts were superb, really pleasant staff and the hotel eas im a good location, close to the nigjtlife in Digbeth and Chinese quarter. Room was clean and pretty good value. Slight negative was the useless / non existant cooling system that was noisy all night. Hsf to have windows ajar to keep cool, we could tell why there was secondary glazing fitted.

AccorHotels certified review
Karen Couples - 09/07/2017
« Ok location  »

Check in efficient, but very different to Spain, so we were a little confused to start with. Air conditioning was just air did not chill the room, the rooms carpets looked stained and there was debris under the bed and around the legs and corners of the room. The hanging space was very small again compared to Spain.

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