Hotel - ibis Brussels City Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Brussels City Centre Hotel

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3.5/5 3,018 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking  (Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Air conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 2 meeting room(s)
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 236 rooms
  • 236 non-smoking rooms
  • 1 rooms for people with reduced mobility
    • Pulse air
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 7,909 reviews

Our guest reviews for ibis Brussels City Centre

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 3,018 reviews
AccorHotels certified review
James C. Friends - 09/06/2018
« Good value, ideal location for exploring Brussels. »

We enjoyed our 4 night stay in this ideally located hotel. However, there were a few issues that would put a question mark over us staying there again. 1. It is not normal for us to be asked to pay in advance. Not a problem this time, but it could have been if, for example, we had arranged for funds not be available until our departure date. This should be made clear on booking sites. Perhaps there have been problems with tourists not paying or credit cards bouncing, but we are a mature, responsible pair, with good credit. 2. The room was more compact than we are used to, particularly the shower unit which did not leave much room even for average sized persons. There was insufficient room for two people to put their clothes, cases and other items. 3. The facilities for storing luggage before checking in and after checking out, waiting, for example,for an evening flight, were less than adequate due to a security issue. Most hotels we have stayed in tag stored luggage and only release it on presentation of a matching ticket. As it is, our luggage could easily have been filched by someone as reception staff have no way of determining correct ownership. 4. Lack of a safety deposit box for laptops, tablets, cameras and other valuable items. Offered free at most hotels we have stayed in recent years. This said, reception staff acted in a courteous, friendly manner, and made us feel very welcome. A particula plus factor was the opportunity to stay at a reasonable cost at location convenient for cultural visits, restaurants and night life.

AccorHotels certified review
Rafael J. Business - 09/06/2018
« Efficient, to the point, cordial, flexible »

I book often this hotel. In addition to traditional reasons, convenience, location, price/quality ratio etc. I would add the words of title above

AccorHotels certified review
Secil Couples - 09/06/2018
« Small but cozy »

The room was too small, with no refrigerator and coffee machine but the hotel was in a great location very close to many facilities.

AccorHotels certified review
Mg Business - 07/06/2018
« A hotel with no coffee machine or boiler in the room »

mediocre

AccorHotels certified review
Annonymous Families - 06/06/2018
« Very nice »

Clean sheets - good hair dryer - good check in - good cappacino - good air conditioning - good location

AccorHotels certified review
Andrija Friends - 06/06/2018
« Great hotel in city centre »

Very good hotel close to the city centre. Friendly and helpful stuff.

AccorHotels certified review
Germain B. Business - 05/06/2018
« good »

I was there for 1 night on a quick business trip. Great location and functional hotel.

AccorHotels certified review
Alban Couples - 04/06/2018
« Very good value for money, very good location, very friendly and professional personnel. »

Very good value for money, very good location, very friendly and professional personnel.

AccorHotels certified review
Vivek Couples - 04/06/2018
« Nice experience to live in this hotel. »

We really liked staying in your hotel. It was overall a very memorable experience. The rooms were clean, receptionists were very gentle and helpful, and others things were managed properly. I would like to visit again if I get a chance.

AccorHotels certified review
Mai Couples - 02/06/2018

Everything was great, staff, location and the breakfast was excellent!!!

AccorHotels certified review
Anonymous Friends - 01/06/2018
« Perectly Ibis »

I stay at Ibis for dependable mid-high quality lodging. This time the staff were incredibly friendly and helpful with all needs.

AccorHotels certified review
Jim S. Business - 31/05/2018
« Very comfortable »

Breakfast is OK, room and bathroom is a little small but acceptable

AccorHotels certified review
Jay Business - 31/05/2018
« central location, quiet and comfortable »

Well located hotel in city center of Brussels, easily reachable from the subway and next to a vivid area with bars and restaurants. It is standard Ibis hotel, a bit small rooms but well decorated and clean. That is Ibis and in the center..enough for a few business nights. WiFi is free and efficient. Nice staff. One tiny disappointing aspect is the breakfast...very crowed, scramble eggs a bit too dry, and not all coffee machines operable leading to a long queue for coffee.

AccorHotels certified review
Vidhya S. Business - 30/05/2018
« Cramped, unfriendly, zero parking facilities, did not honor my Accord loyalty card!!!! »

The rooms are miniature doll house rooms, extremely cramped facilities, unfriendly staff, no directions whatsoever for parking, zero parking facilities, did not give me Accord Loyalty points because I booked the three nights through Booking.com (that's the most ridiculous thing I have ever heard as an experienced business traveler). Will never go back there again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear VIDHYA S., Thank you for taking the time to tell us about your experience at the ibis Brussels City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sorry to read that we haven't been able to meet up with your expectations. Was there a reason why you have made the booking via booking.com? Did we do something that we wheren't availble via our direct booking channels with the members rate? Many thanks for this compliment of information. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cédric Christophe | General Manager ibis Brussels City Centre (old Ste Catherine) rue Joseph Plateau straat 2 | B-1000 Brussel - Bruxelles | België - Belgique Tel +32 (0)2 513 76 20 | Fax +32 (0)2 514 22 14 H1… | www.ibis.com |New! Book your Leisure groups online 236 Rooms in the heart of Brussels

AccorHotels certified review
Neil W. Friends - 29/05/2018
« Short break to Brussels in reasonable hotel »

Although the hotel room was small, it was both comfortable and clean. The hotel is in a good location, not noisy but with easy access to all parts of the city. Bar service is minimal after 10pm, but hardly a problem in Brussels. Breakfast was adequate, coffee machines a little unreliable though.

AccorHotels certified review
R Solo - 29/05/2018
« A pleasant, no-nonsense stay »

My stay was very nice - all the facilities I expected and very clean

AccorHotels certified review
Kristina Families - 28/05/2018
« Good but with a lot of noise »

It was very clean but we had a hard time trying to sleep because of noise from the Street until 4 in the morning

AccorHotels certified review
David K. Solo - 27/05/2018
« Friendly and helpful staff »

First time at this Ibis in Brussels, found the staff really friendly and chatty. Good location for surrounding restaurants and activities. One of the quietest hotels for sleeping I have stayed in. Rooms and bathroom are compact but adequate.

AccorHotels certified review
Michael Business - 26/05/2018
« usual high standard »

trouble free and relaxing

AccorHotels certified review
D S. Business - 24/05/2018
« Ok but breakfast too busy and limited choice »

Average hotel in a rundown area of town. Staff unfriendly on reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID STOBBS, Thank you for taking the time to tell us about your experience at the ibis Brussels City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cédric Christophe | General Manager ibis Brussels City Centre (old Ste Catherine) rue Joseph Plateau straat 2 | B-1000 Brussel - Bruxelles | België - Belgique Tel +32 (0)2 513 76 20 | Fax +32 (0)2 514 22 14 H1… | www.ibis.com |New! Book your Leisure groups online 236 Rooms in the heart of Brussels

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