ibis Brussels City Centre Hotel 3 stars

TripAdvisor rating 3.5/5 3,340 reviews
ibis Brussels City Centre
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Room 1

Number of guests
Children's age
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Hotel extras

  • 550m walk to the Grand Place

  • Airconditioning in rooms

  • Free WIFI throughout the hotel

  • Public parking near hotel

  • 24-hour front desk

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • 2 meeting room(s)

Hotel location

ibis Brussels City Centre

rue Joseph Plateau N°2
1000
brussels
belgium

Tel: +3226200426

Fax: (+32)2/5142214

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUSS BOURSE :   48-95 BOURSE

  • METRO DE BROUCKERE LINE 2 :   29-65-66-63 DE BROUCKERE

  • CENTRAL STATION :   1 STE-CATHERINE

  • STATION BRUSSELS NORTH :   4 BOURSE

  • TRAIN FROM ZAVENTEM :   AIRPORT EXPRESS CENTRAL STATION

  • By plane

    BRUXELLES NATIONAL At 15km / 9.38 miles

  • By car

    BRUGGE At 85km / 52.82 miles

  • By car

    LIEGE At 100km / 62.14 miles

  • By car

    PARIS At 300km / 186.43 miles

  • By train

    CENTRAL STATION At 0.6km / 0.38 miles

  • By train

    MIDI STATION At 3km / 1.88 miles

GPS :50.850204, 4.349662

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Comfort room featuring the latest ibis design with 1 double bed

  • Max. number of persons: 2
  • Area: From 14
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard room with 1 double bed

  • Max. number of persons: 2
  • Area: From 14
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Room with 2 single beds equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 14
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Room with 1 double bed + 1 extra bed equipped with the new bedding

  • Max. number of persons: 3
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 57

  • Maximum capacity: 40 people

Find out more

Our guest reviews for
ibis Brussels City Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

10,873 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

3,340 reviews

Still Satisfied

Customer review rating 4.2/5

Anonymous Families - 15/08/2019 AccorHotels review

I stayed at this hotel both this summer and last summer. Both times the staff were friendly, the hotel was clean, and the breakfast delicious.

Less clean or maintained than other ibis hotels.

Customer review rating 4.2/5

Em Solo - 14/08/2019 AccorHotels review

The bathroom and floor were not very clean. I didn't see dirt, but it didn't feel like a fresh hotel room normally does feel. The general appearance was "old".

Dear Em, Thank you for taking the time to share your review. We work hard to deliver an exceptional guest experience, and it’s apparent in your case, we fell short. The comfort and well-being of our guests is of the utmost importance to us and we are sorry our high standards were not upheld; I have taken note of your comments about your room that may need attention and will be passing them on to the relevant department. Please don't hesitate to inform us of any issues while on site so that we may deal with them immediately. Nevertheless, we hope to welcome you back for a more enjoyable experience in the future. Best wishes, Eva Scheerlinck, General Manager

Nice stay

Customer review rating 4.2/5

Aridane H. Couples - 14/08/2019 AccorHotels review

Was a nice stay, perfect location but the bathroom wall was dirty. The WiFi connection was very slow

Few days away

TripAdvisor rating 3.5/5

boiliee Couples - 13/08/2019 TripAdvisor review

Wife booked a trip away to Brussels as a surprise as I am a big Tintin fan. This hotel was ideal, great location. Although there was work going on close by did not really bother us. Very close to local attractions, less than 10/15 min walk away. Beware of local taxis, we came on Eurostar and was taken long way round from terminal, we will know next time as it more than doubles the fare.

We stay well

Customer review rating 4.2/5

Pere Couples - 12/08/2019 AccorHotels review

It was a good experience in general

Quiet and convenient

Customer review rating 4.2/5

Sue Couples - 12/08/2019 AccorHotels review

Mainly ok

Very nice stay

Customer review rating 4.2/5

André Families - 11/08/2019 AccorHotels review

Very comfortable and pleasant stay

Great stay

Customer review rating 4.2/5

Andrew K. Couples - 09/08/2019 AccorHotels review

Very clean nice and quiet in hotel room what is what we like reception staff very helpful and happy nice location in middle of Brussels

Group Booking

Customer review rating 4.2/5

Ligita Business - 06/08/2019 AccorHotels review

Generally everything was ok - rooms were clean, towels were old and few with tiny holes already, but overall was ok. Restaurant staff was very friendly, flexible and ready to help. 10 points! Since we were a group booking ( we were 12 ppl) I expected way better service at the reception. there were few very helpful receptionists, but most of them rude, ignorant, making faces and with whatever request you come - first reaction is "impossible". One of our managers wanted to check in few days earlier, but he was told it's fully booked and he should go try another hotels around. In 2 hours we met with the manager to discuss conference rooms and when she heard about the need of the room, she was surprised that we were sent out and quickly booked my colleague in. We are planning to come back at least 4 times a year, but just because of the reception I'm thinking that we should try another hotel.

Dear Ligita, Thank you for taking the time to share your review. We are happy to know that, in general, you had a comfortable stay. All of our restaurant team members always go out of their way to ensure they deliver the best dining experience possible, and your comments will encourage them to maintain their high standards. Our Reception team work hard to provide exceptional service, and it’s apparent in this case we fell short. Please accept our apologies for this unfortunate incident and rest assured that we did treat your complaint very seriously indeed. It is only through feedback such as yours that we can maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We have taken note of your comment with regards to the towels. Please do not hesitate to bring any issues or concerns to our attention at the time, so that we are able to resolve them immediately. We hope to have the opportunity to welcome you back for a much improved stay. Best regards, Eva Scheerlinck, General Manager

Good enough to come back

Customer review rating 4.2/5

A M. Families - 06/08/2019 AccorHotels review

Clean rooms, friendly service, great location

Ibis St Catherine's Place

TripAdvisor rating 3.5/5

kcs494 Couples - 05/08/2019 TripAdvisor review

Great situation in the centre of Brussels. This was our fourth stay as we love the city. If you love seafood this is the place for you as the hotel is surrounded by restaurants, also loads of bars. The architecture is stunning.

Dear kcs494, Thank you for taking the time to share your enthusiastic review. We are happy to read that you stayed already 4 times in our hotel and that you love our central location with the seafood restaurants and lively bars in the neighbourhood. We hope to welcome you back soon. Best regards

Good value overall

Customer review rating 4.2/5

Ray Solo - 04/08/2019 AccorHotels review

Location was good for its price, the breakfast was good and staff were friendly and helpful. However as a hotel unsure why there is no safe, fridge or kettle in the room. Should have at least one of these. The bathroom had brown stains on the wall and the mattress topper was annoying it kept moving off the mattress.

Great Location

Customer review rating 4.2/5

Dave Couples - 04/08/2019 AccorHotels review

Really friendly staff, great location. Very clean and modern.

Good

TripAdvisor rating 3.5/5

raquelnutrica0 Friends getaway - 04/08/2019 TripAdvisor review

Very good location near to center and places touristic. It is possible to do everything walking. Good rooms, excelent quality and super clean. The best breakfast. Educated peoples do the best care. I had great days.

Very pleasant stay, rooms need some upgrading

Customer review rating 4.2/5

Adrian Families - 03/08/2019 AccorHotels review

The overall experience is above "good". The facility is very nice and welcoming. Staff is 5* and so are the common areas. The AC needs an upgrade, not just a fix and I'd say the water delivery system needs a complete overhaul. While the bathrooms are nice, clean and well equipped, water in ours went from lukewarm to hot to cold to warm during the same shower without touching the faucet. Every single time - for a total of 8 showers.

Customer review rating 4.2/5

Megan Families - 03/08/2019 AccorHotels review

Great stay. We were able to walk in and get two rooms without a reservation. Front desk staff was pleasant and accommodating.

Great location

TripAdvisor rating 3.5/5

T S Solo travel - 03/08/2019 TripAdvisor review

The location is good only few mins walk to the main square. loads of shops and restaurants close by. staff friendly. room clean the hotel is very quite at night would definitely recommend this hotel..

Customer review rating 4.2/5

Linda Couples - 02/08/2019 AccorHotels review

Very clean room and comfortable bed with lovely crisp sheets. Room was compact but had everything that was needed for a night’s stay. Would have liked a kettle in room for cup of tea perhaps though. Breakfast choices were great with option to make own waffles along with pastries, yoghurt, fresh fruit etc. Only 10 minutes walk from train station and close to eating places and sights

Relax Day

TripAdvisor rating 3.5/5

Carlos A Friends getaway - 02/08/2019 TripAdvisor review

It was a good time in the hotel. Nice staff. Really good environment. Excellent to relax there and have a good time with my friends around the centré of Brussels. Lookinf foward to come back soon. Bye!

Customer review rating 4.2/5

Rimpi Couples - 01/08/2019 AccorHotels review

I loved the fact that it is so near to the GRAND PLACE

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