ibis Brussels City Centre Hotel 3 stars

TripAdvisor rating 3.5/5 3,315 reviews
ibis Brussels City Centre
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+ 13 Services
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Room 1

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Hotel extras

  • 550m walk to the Grand Place

  • Airconditioning in rooms

  • Free WIFI throughout the hotel

  • Public parking near hotel

  • 24-hour front desk

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • 2 meeting room(s)

Hotel location

ibis Brussels City Centre

rue Joseph Plateau N°2
1000
brussels
belgium

Tel: +3226200426

Fax: (+32)2/5142214

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUSS BOURSE :   48-95 BOURSE

  • METRO DE BROUCKERE LINE 2 :   29-65-66-63 DE BROUCKERE

  • CENTRAL STATION :   1 STE-CATHERINE

  • STATION BRUSSELS NORTH :   4 BOURSE

  • TRAIN FROM ZAVENTEM :   AIRPORT EXPRESS CENTRAL STATION

  • By plane

    BRUXELLES NATIONAL At 15km / 9.38 miles

  • By car

    BRUGGE At 85km / 52.82 miles

  • By car

    LIEGE At 100km / 62.14 miles

  • By car

    PARIS At 300km / 186.43 miles

  • By train

    CENTRAL STATION At 0.6km / 0.38 miles

  • By train

    MIDI STATION At 3km / 1.88 miles

GPS :50.850204, 4.349662

Currently, close to our hotel

Tour of the Belgian Museum of Judaism, Brussels

From 01/01/2010 to 31/12/2019

At 1.1 km

Tour of the Palace of Brussels

From 22/07/2018 to 07/09/2019

At 1.4 km

Tour of the Camille Lemonnier Museum, Brussels

From 01/01/2019 to 31/12/2019

At 2.1 km

Visitor Centre at the European Parliament, visit

From 02/01/2018 to 30/12/2019

At 2.2 km

Tour of the Natural Science Museum, Brussels

From 01/01/2016 to 31/12/2019

At 2.4 km

Tour of the Museum of Fantastic Art, Brussels

From 01/01/2016 to 31/12/2019

At 2.9 km

Tour of the Royal Museum of Military History, Brussels

From 01/01/2016 to 31/12/2019

At 3.2 km

Tour of the Constantin Meunier Museum, Brussels

From 01/01/2011 to 31/12/2019

At 3.7 km

Van Damme Memorial, Diamond League Athletics

From 06/09/2019 to 06/09/2019

At 5.1 km

Brussels Airport, visit

From 01/01/2012 to 31/12/2019

At 11 km

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Comfort room featuring the latest ibis design with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 14
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 14
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Room with 2 single beds equipped with the new bedding

  • Max. number of persons: ‌2
  • Area: From 14
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Room with 1 double bed + 1 extra bed equipped with the new bedding

  • Max. number of persons: ‌3
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 57 m²

  • Maximum capacity: 40 people

Find out more

Our guest reviews for
ibis Brussels City Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

10,671 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

3,315 reviews

Tushar B.

Customer review rating 4.2/5

Tushar B. Couples - 18/07/2019 AccorHotels certified review

Good

Rooms were too small for me with not enough space to store clothes nor room to move in the bathroom.

Customer review rating 4.2/5

Hugo Solo - 16/07/2019 AccorHotels certified review

I am now 75 years old and find I need bigger rooms than Ibis has, when I stay in hotels. The Ibis is so economical on space it doesn't suit me any more. Your staff kindly put me in a bigger room - a triple - which was a great improvement

Dear Hugo, Thank you for taking time to share your feedback. We are sorry to hear that not everything about our hotel was to your liking and that your room and facilities did not entirely meet your expectations. However, we are thrilled to hear that our team was able to promptly move you to a room better suited to your needs. Please do not hesitate to specify your requirements when booking your next stay; your satisfaction is always our top priority. We hope to see you again in the future. All the best, Eva Scheerlinck, General Manager

relaxing

Customer review rating 4.2/5

Lee M. Business - 15/07/2019 AccorHotels certified review

Very friendly staff, nice location - proximity to what I needed.

Rude service, pointless online checkin

Customer review rating 4.2/5

Gaston Business - 15/07/2019 AccorHotels certified review

I did an online check-in, which was supposed to grant me a fast check-in. Instead I had to wait in line for other people to do their normal check-ins etc. Still had to sign documents, show my ID and all the usual stuff. The staff was rude and slow. Besides that basic stuff was missing in the room (e.g. toilet brush, trash can)

Dear Gaston, Thank you for taking the time to share your review. We are sorry to hear of the less than pleasant check in experience which you had. Rest assured that we have noted your feedback and will be addressing this incident with the relevant manager to ensure that it does not reoccur. Please do not hesitate in making us aware of any additional amenities which you may require during your stay; our team is always willing to go above and beyond in ensuring that your needs are met. We do hope to have the opportunity of welcoming you back for a more enjoyable stay. Kind regards, Eva Scheerlinck, General Manager

As brilliant as usual

Customer review rating 4.2/5

Peter G. Families - 15/07/2019 AccorHotels certified review

I have been a very happy customer of IBIS for many, many years, It is as simple as that: excellent value for money and excellent service.

Very bad

Customer review rating 4.2/5

Maher Families - 15/07/2019 AccorHotels certified review

Very bad , beds are not comfortable , smell in the room etc..

Dear Maher, Thank you for taking the time to share your review. Unfortunately it seems that we did not meet all of your expectations. We regret the bedding was not quite to your liking; we would like to believe we provide good quality for our guests’ comfort, unfortunately we understand that due to personal preferences this is not always the case and we will be taking your comments into consideration. We urge guests to make us aware of any issues or concerns during their stay so that these may be immediately addressed. Your comfort is of the utmost importance to us. Despite the bitter experience, we do hope that you will give us the opportunity to provide you with a better stay in the future. Kindest regards, Eva Scheerlinck, General Manager

Good clean hotel. Great location

Customer review rating 4.2/5

Darren Friends - 13/07/2019 AccorHotels certified review

Check in and out was quick. Location was very central to Brussels Centraal. Everyone was friendly. Will stay there next time in Brussels

Very good location

Customer review rating 4.2/5

Anonymous Couples - 12/07/2019 AccorHotels certified review

The check-in was 1 hour later than the specified on reservation

Good

Customer review rating 4.2/5

Anonymous Friends - 11/07/2019 AccorHotels certified review

Overall is good, but maybe one of the receptionist was tired. She looks like in a bad mood. And the breakfast is good.

Perfect stay

Customer review rating 4.2/5

Mr P. Families - 11/07/2019 AccorHotels certified review

Very nice staff & nice room

Satisfy

Customer review rating 4.2/5

Khaled E. Families - 10/07/2019 AccorHotels certified review

Very good

Great Stay, Great Staff, Great Location

Customer review rating 4.2/5

Tom Couples - 10/07/2019 AccorHotels certified review

Great Stay, Great Staff, Great Location

Good location, good price good service

Customer review rating 4.2/5

Bernard C. Couples - 10/07/2019 AccorHotels certified review

Everything as was expected

A big disappointment

Customer review rating 4.2/5

Ewa Couples - 09/07/2019 AccorHotels certified review

A big let down after a lovely Ibis in Brugge. Indifferent welcome by sour faced Reception Staff and a small, claustrophobic room. The bathroom was so small you could hardly get into the shower. The deco of the hotel was horrible and grim. The only good things were excellent breakfast and comfortable beds.

Dear Ewa, Thank you for taking the time to share your review. We are pleased to know that you enjoyed our breakfast and comfortable beds. However, we regret to hear that we did not meet your expectations of service. Please accept our apologies and rest assured that your comments are essential to educating our team members about good and bad service. We regret to read that your room and facilities did not completely meet your expectations. The comfort of our guests is very important to us, and while the size of our rooms is in keeping with the standards upheld by the majority of Ibis hotels, we have taken note of your comments. We hope you'll give us the chance to offer you an improved experience in the future. With best wishes, Eva Scheerlinck, General Manager
Customer review rating 4.2/5

Maroua H. Families - 09/07/2019 AccorHotels certified review

While booking the hotel with booking.com i have provided my card to confirm the reservation we had to stay for 6 night the hotel has charged me almost the full amount upfront from my card then when i arrived again the receptionist has requested me to pay full amount of the stay from my credit card i was trying to explain that the amount is been deducted before arrived and i showed her the message from my bank but she said it was only a pre authorization to block the amount till now my money is not back to the card ,i paid twice the stay.horrible experience.

Dear Maroua, Thank you for reviewing your experience with us. We would like to apologize for any inconvenience. However, we believe the following may help clarify the situation. A pre-authorisation is not a payment and only guarantees that there are funds available to pay for any charges incurred, this amount is usually 'blocked' on an account but not actually debited. Upon arrival, we ask our guests their preferred mode of payment and then proceed with debiting the correct amount. The pre-authorisation is usually removed between 5 - 10 working days afterwards depending on the bank. We advise our guests to contact their bank in case of any excessive delay. We regret that this may not have been fully explained by our team and we will be addressing this with them. Thank you again for your feedback. Kind regards, Eva Scheerlinck, General Manager

Good for overnight

TripAdvisor rating 3.5/5

Vilija S Business - 09/07/2019 TripAdvisor review

Simple hotel in centrum of Brussels , convinient for overnight or shopping in nearby arrea . Simple , noisy , poor ventilation . But close to restaurants , old city , metro and gare du central .Very small bathroom

Dear Vilija, Thank you for taking the time to share your review. While we are pleased to hear that you found our central location nearby public transport to be convenient, we regret that your room and facilities did not entirely meet your expectations. We urge guests to make us aware of any issues with their accommodation during their stay so that these may be immediately addressed. Your comfort is important to us and other rooms may have been available at the time that were more to your tastes. Nevertheless, we will certainly take your comments into consideration. We hope that you will visit us again for an improved stay in the future. Kind regards, Eva Scheerlinck, General Manager

Great for the Tour

Customer review rating 4.2/5

John C. Friends - 08/07/2019 AccorHotels certified review

Very good location and value.

Excellent location, very nice breakfast, very small rooms

Customer review rating 4.2/5

Christina Friends - 08/07/2019 AccorHotels certified review

The only negative point was that our room was very small. Generally we don't have problem with the small rooms but in this particularly you could not open the door because the bed was just behind the door due to lack of space. The bathroom was also tiny. However its location is excellent and breakfast more than decent. Staff was very polite and they even borrowed us an umbrella the day it was raining.

July in Brussels

Customer review rating 4.2/5

Rb Business - 08/07/2019 AccorHotels certified review

I stayed in Brussels for 2 nights in July to attend a meeting. Situated to the north of the city centre this hotel is within easy reach of the Metro and the trams which can take you to any of the main railway stations in Brussels. The staff at reception were polite and helpful on both arrival and leaving. My room was quiet and relatively cool for the time of year.

business traveller

Customer review rating 4.2/5

Anonymous Business - 06/07/2019 AccorHotels certified review

as a regular guest at different IBIS hotels, this was good as expected

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