Hotel - ibis Brussels City Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Brussels City Centre Hotel

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3.5/5 3,007 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking  (Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Air conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 2 meeting room(s)
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 236 rooms
  • 236 non-smoking rooms
  • 1 rooms for people with reduced mobility
    • Pulse air
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 7,745 reviews

Our guest reviews for ibis Brussels City Centre

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 3,007 reviews
AccorHotels certified review
Gabriel O. Couples - 19/05/2018
« Nice facilities but lacking a Garage »

Hotel facilities (rooms, elevator, etc) were well maintained and accessible (my wife has difficulties to walk and sometimes uses a wheelchair). The breakfast area was large and the food was very well-served (specially due to the waffle machine and the excellent orange juice!). However, the lack of a garage inside the hotel was a setback for us that could have been mitigated by a discount on a parking garage nearby or a reserved area in the street to park the cars of the hotel guests (those places were always taken, probably due to the fact we stayed during a Thursdays and Friday of an extended holiday).

AccorHotels certified review
Anonymous Couples - 18/05/2018

Every thing was OK except for the dimension of the room, which was a little bet claustrofobic.

TripAdvisor review
Couples - 17/05/2018
« Nice hotel close to city center »

The Ibis was very clean and staff were very welcoming, helpful and professional. The bar was a nice touch as was the grab and go options for snacks and beverages. Room was small but very well laid out and clean.

AccorHotels certified review
Regina C. Couples - 15/05/2018
« Nice and clean hotel »

Hotel was clean and quiet, and near to restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kim Yin C. We very much appreciate your comments regarding your stay at the ibis Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Céline Van Ruysevelt Front Office Manager

AccorHotels certified review
Andrea Couples - 15/05/2018
« Met my needs for a short visit »

Great location. Staff very friendly. Room clean with basic facilities. The quality of the pillows might be approved, I used my travel pillow to be comfortable. Overall was a good stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs H., We very much appreciate your comments regarding your stay at the ibis Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, be assured that we take note of the improvement to have regarding pillows. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Céline Van Ruysevelt Front Office Manager

AccorHotels certified review
Fran Solo - 13/05/2018
« So clean, simple yet complete when it comes to ones needs while traveling. »

I was quite surprised at how comfortable my room was even as it was small (single). Staff was very friendly and accommodating. Breakfast allowed for many choices to start the day and the bar allowed for that last beer before turning in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs D., We very much appreciate your comments regarding your stay at the ibis Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one ! :-) Best regards, Céline Van Ruysevelt Front Office Manager

AccorHotels certified review
Dimitrii Couples - 13/05/2018
« Super »

Everything was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dimitri, We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Céline Van Ruysevelt Front Office Manager

AccorHotels certified review
Eduardo Families - 09/05/2018
« Very nice staff - Old building »

the staff was very friendly, but the building is somewhat old and not very welcoming

AccorHotels certified review
Jussi Business - 08/05/2018
« Some good some bad »

Everything else was as expected, but there were good and bad things in the breakfast. It was nice to have some special things, like possibility to make juice and waffles. The breakfast room was too crowded every Morning and you had to queue to get coffee. On last Morning we were told there was another room and coffee machine - none of the customers noticed it without help.

AccorHotels certified review
Anastasiia Solo - 06/05/2018
« Very comfy and nice »

It was a pleasure to stay in the Ibis, The bed is very comfy, the staff is really nice and friendly. The hotel is close to the center and it was really convenient as it wasn't necessary to use the public transport.

Our hotel has responded to the review
Our hotel has responded to the review

Waww !! Thank you so much Mrs I. for the good review given on your stay ! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Warm regards, Céline Van Ruysevelt Front Office Manager

AccorHotels certified review
Lison M. Friends - 06/05/2018
« Ok for a night in the city center, good location »

It ok, fast check out, near to the city center, nothing very special. Good staff at the reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs M., We very much appreciate your comments regarding your stay at the hotel It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline Van Ruysevelt Front Office Manager

AccorHotels certified review
Svetlana I. Families - 06/05/2018
« Good location but a lot of dust on shelves »

Good location, fast check out , good isolation from sounds of other rooms and hall. But a lot of dust on the shelves.

AccorHotels certified review
Sadaf K. Couples - 04/05/2018
« Average »

It was average. I was really disappointed as there was no coffee maker in the room. For the price they charge, you go down and pay €2 to get a coffee capsule. Some of the staff members are very friendly. A few are just very curt. The room is small and the pillows are uncomfortable. Do not expect any good toiletries in the room. It’s a regular soap dispenser. I just feel for the amount that I was charged, I did expect the hotel to be really good. On the plus side, location is wonderful.

AccorHotels certified review
Mustafa Friends - 03/05/2018
« Small cold room »

The room was very small and cold. They bring us a electrical heater and so we could get warm.

AccorHotels certified review
Anonymous Business - 03/05/2018
« noise from piping or machinery all over the night »

I have used this hotel since it was called Arcade St Catherine, many years ago. In general I was happy with the experience. However the last stay (May 1 to 2, 2018) was terrible, because of noise in the room (137) all over the night. This seems to be caused by piping and or machinery problems, nearby. I guess that I am not the first to complain about this specific problem, and regret that I was given such a room by your front desk.

AccorHotels certified review
Anonymous Families - 01/05/2018

That was good enough and komfortabel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Farhad A., First of all, I would like to thank you for the feedback given on your stay. I will definitly share your comments with our team :-) I hope your next visit will be as pleasant as the previous one. Sincerely, Céline Van Ruysevelt Front Office Manager

AccorHotels certified review
Cedric Business - 01/05/2018
« Overall, good stay »

Business trip - overall good stay. Friendly welcome by reception, good breakfast but extremely small shower room! Bombarded with emails (almost every day) after staying.

AccorHotels certified review
Edvard Couples - 01/05/2018
« :( »

I was staying in Ibis with my girlfriend and booked one large bed but I got 2 small beds. I’ve said on reception about that but they have not changed he room. Also the room was very small. There are no fridge in there. Also view from window was to destroyed building while a asked a view to church and at first reception workers said that they have such rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir D., First of all, I would like to thank you for sharing your feedback on your stay. I directly checked what happened with your type of room and following booking.com, it seems that your room was booked on their website as 2 single beds. As it was a busy period in the hotel, it is why we couldn't change the type of you room. Be assured that otherwise, we would have done it for you with pleasure! I hope that you will give us the opportunity to better serve you in the near future. Warm regards, Céline Van Ruysevelt Front office manager

AccorHotels certified review
Mauricio Business - 29/04/2018
« Great service and comfort »

Nice place to stay in Brussels for business or pleasure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Cédric Christophe | General Manager ibis Brussels City Centre (old Ste Catherine) rue Joseph Plateau straat 2 | B-1000 Brussel - Bruxelles | België - Belgique Tel +32 (0)2 513 76 20 | Fax +32 (0)2 514 22 14 H1… | www.ibis.com |New! Book your Leisure groups online 236 Rooms in the heart of Brussels

AccorHotels certified review
Hugh O. Business - 28/04/2018
« Ibis made my stay easier »

I was able to check in when I arrived, my room as available and the location was perfect for doing business. The only downside is that I believe I left my book in the room and didn't realise it until I got to the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cédric Christophe | General Manager ibis Brussels City Centre (old Ste Catherine) rue Joseph Plateau straat 2 | B-1000 Brussel - Bruxelles | België - Belgique Tel +32 (0)2 513 76 20 | Fax +32 (0)2 514 22 14 H1… | www.ibis.com |New! Book your Leisure groups online 236 Rooms in the heart of Brussels

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