ibis Brussels City Centre Hotel 3 stars

TripAdvisor rating 3.5/5 3,282 reviews
ibis Brussels City Centre
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+ 13 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • 550m walk to the Grand Place

  • Airconditioning in rooms

  • Free WIFI throughout the hotel

  • Public parking near hotel

  • 24-hour front desk

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • 2 meeting room(s)

Hotel location

ibis Brussels City Centre

rue Joseph Plateau N°2
1000
brussels
belgium

Tel: +3226200426

Fax: (+32)2/5142214

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUSS BOURSE :   48-95 BOURSE

  • METRO DE BROUCKERE LINE 2 :   29-65-66-63 DE BROUCKERE

  • CENTRAL STATION :   1 STE-CATHERINE

  • STATION BRUSSELS NORTH :   4 BOURSE

  • TRAIN FROM ZAVENTEM :   AIRPORT EXPRESS CENTRAL STATION

  • By plane

    BRUXELLES NATIONAL At 15km / 9.38 miles

  • By car

    BRUGGE At 85km / 52.82 miles

  • By car

    LIEGE At 100km / 62.14 miles

  • By car

    PARIS At 300km / 186.43 miles

  • By train

    CENTRAL STATION At 0.6km / 0.38 miles

  • By train

    MIDI STATION At 3km / 1.88 miles

GPS :50.850204, 4.349662

Currently, close to our hotel

Les Halles Saint-Géry, Market, Brussels

From 01/01/2016 to 31/12/2019

At 290 m

Brussels City Museum, visit

From 01/01/2018 to 31/12/2019

At 389 m

Brussels Bridge Rally

From 29/06/2019 to 29/06/2019

At 436 m

A giant painting by Guillaume Botazzi on place Jourdan

From 10/02/2019 to 31/12/2019

At 442 m

Couleur Café Festival

From 28/06/2019 to 30/06/2019

At 1.6 km

Tour of the Mini-Europe Park, Brussels

From 01/01/2018 to 31/12/2019

At 4.9 km

Tour of the Atomium, Brussels

From 01/01/2011 to 31/12/2019

At 5 km

The Maison Autrique, Brussels, visit

From 01/01/2017 to 31/12/2019

At 5.2 km

Brussels Airport, visit

From 01/01/2012 to 31/12/2019

At 11 km

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Comfort room featuring the latest ibis design with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 14
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 14
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Room with 2 single beds equipped with the new bedding

  • Max. number of persons: ‌2
  • Area: From 14
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Room with 1 double bed + 1 extra bed equipped with the new bedding

  • Max. number of persons: ‌3
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 57 m²

  • Maximum capacity: 40 people

Find out more

Our guest reviews for
ibis Brussels City Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

10,397 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

3,282 reviews

Customer review rating 4.2/5

Sara Families - 09/06/2019 AccorHotels certified review

It was a great, easy to go from the airport and great food and great location. But there were no toiletries provided in the room nor a mini bar

Staff very friendly and professional. Room clean.

Customer review rating 4.2/5

Greta H. Business - 09/06/2019 AccorHotels certified review

Everything was fine - no issues.

Great location

Customer review rating 4.2/5

Anne C. Families - 09/06/2019 AccorHotels certified review

Enjoyed our stay at Ibis Brussels City Centre. Location was ideal for metro & city centre. Staff friendly & helpful. Wasn’t expecting to pay up front as usually settle hotel bills at the end of a stay. Would have liked tea & coffee making facilities in room. I know it was available downstairs but at a further cost. A room safe would have been beneficial also. Only had 1 bath towel each no hand towel. However, hotel was modern, clean and beds were comfortable. Would definitely stay again.

Customer review rating 4.2/5

Chris Y. Business - 08/06/2019 AccorHotels certified review

The room is smaller than I expected and less equipped than I expected, for this price range.

Good Stay

Customer review rating 4.2/5

Jayne B. Friends - 07/06/2019 AccorHotels certified review

Good stop over hotel, fab staff but room was exceptionally small and door bangs on bed

Perfect location and little disappointing service.

Customer review rating 4.2/5

Tomasz Business - 06/06/2019 AccorHotels certified review

Hotel needs the renovation. Moreover, some of your employees need better motivation. During my two-days stay I found some very motivated employees, working in professional manner. However, some of them were just not prepared. I've sent some requirements about invoice when booking room (comment box), and I had to repeat all this information at reception desk. This should not happen.

Dear Tomasz, Thank you for taking the time to leave a review of your recent experience. We regret that certain aspects of your stay were not up to par, and we are especially disappointed to hear that you found some of our team's to be below the standards expected of us. Please know that your feedback will be given to all and will help us make the necessary improvements to our service. Despite this experience, we hope that you will give us another chance in the future. Kind regards, Eva Scheerlinck, General Manager

Suficiente

Customer review rating 4.2/5

Christian Friends - 05/06/2019 AccorHotels certified review

Well, basically there were some flaws, one was that I did not receive the welcome drink as silver member of Le club Accor and one Day my room was not cleaned although I asked why perdón el at reception only made notes in a notebook and that was alll they did. The rule de f being happy 15 min was not applied.

Room had bad smell

Customer review rating 4.2/5

Jo Business - 05/06/2019 AccorHotels certified review

Bad, the room was not what I envisaged. I requested, and paid, for a larger room and at top floors. My room was small and on first floor. Also, the room had a bad smell of 'smelly feet' which was disgusting. I was on a extremely tight work schedule, so I literally had not time to ask for another room nor to complain about on checkout (I walked out of hotel with express check-out so that I could be on time to my meeting). I am expecting at least a refund for the extra money I paid for newer/larger room which did not eventuate. Regards, Sergio V.

Dear Jo, Thank you for taking the time to share your review. We regret that you were not satisfied with your room, we encourage guests to notify us during their stay with any issue they may encounter and cannot grant a refund. While other rooms may have been available to accommodate you during your stay, all of our premium rooms are available on floors 1, 2, and 3 only. Our entire team works very hard to ensure that we deliver a high standard of service and are always on hand to assist. We do hope to have the opportunity to welcome again. Kind regards, Eva Scheerlinck, General Manager

Perfect city center location, great service.

Customer review rating 4.2/5

Melissa Business - 05/06/2019 AccorHotels certified review

I was on a short business trip and picked this hotel as it was near to the client I was seeing. It was perfect location for business but also to see some of the sights, restaurants and shops all short walking distance from the hotel. The breakfast was great with lots of variety. Room was comfortable, a good use of space. The downstairs area is nice and I was able to work there after check out.

Dear Melissa, Please accept our sincere thanks for your kind feedback. It is always a pleasure to receive a message of satisfaction from our guests and a boost for our team who work hard to ensure we meet your expectations. We are very pleased that you found not only our central location convenient for your requirements but that we were able to offer you a comfortable room equipped with all you needed as well as lobby area ideal to continue working in. After helping you start your day off right with our tasty breakfast buffet. The whole team hopes to see you again on any future trips to Brussels. With renewed thanks, Eva Scheerlinck, General Manager

Hotel Location is good it falls short of value for money.

Customer review rating 4.2/5

Pawan Couples - 03/06/2019 AccorHotels certified review

Location was good. Close to the station, restaurants and landmarks. It would have been better if we were told during booking itself that there is some construction work going on nearby. View from the window was nothing - straight to the other wall. Breakfast buffet was good but could have been improved with more items. Staff was not very friendly. They didn't allow us to take water from the dispenser saying that it was only during breakfast which is ridiculous. Not much amenities provided in the room. For e.g. no kettle to make tea/coffee or fridge provided.

Dear Pawan, Thank you for taking the time to share your review. We sincerely regret that your recent experience with us was not as satisfying as usual. It is nice to know that you enjoyed our convenient location; however, we do apologise for any disturbance caused by the works nearby. We are sorry to hear that you were not completely pleased with your room; nevertheless we would like to clarify that our rooms are according to the standards of Ibis budget hotels. With regards to tea and coffee facilities, please note that they are available in our premium rooms. We do offer rooms with different views of the courtyard, church, or street; please do not hesitate to request a room with a view you would find preferable during your next visit. Thank you for your mention of our tasty breakfast, however we have taken note of your comments regarding the selection and passed them to the relevant department. We hope the rest of your stay was to your satisfaction. We hope to welcome you again in the future for a more enjoyable experience in the future. Best wishes, Eva Scheerlinck, General Manager
Customer review rating 4.2/5

Christian Friends - 03/06/2019 AccorHotels certified review

Very pleasant. Friendly staff

Consistent with standard IBIS hotel offer however the room rate was very expensive

Customer review rating 4.2/5

Robert G. Business - 03/06/2019 AccorHotels certified review

Staff were helpful and polite, room was spacious, decor was a little tired. Breakfast was to usual Ibis good standard.Room rate was very expensive for one night.

Dear Robert, Thank you for taking the time to share your review with us. We are glad that you had a pleasant stay with us and enjoyed our spacious rooms and delicious breakfast. We are proud of the high level of personal service we offer so it's really rewarding to receive your positive feedback about our team members. We have taken note of your comments regarding the decor and have passed them along to the appropriate department. We would like to believe we provide comfortable, well-equipped rooms for a reasonable rate in a convenient location and are sorry to read that you found the rates for our hotel not very competitive. We wish to let you know that our loyalty program Le Club Acoorhotels offers members a discount of 5-10%. We hope the rest of your stay was to your satisfaction. We hope that you will return for a better experience in the future. Best regards, Eva Scheerlinck, General Manager

excellent

Customer review rating 4.2/5

S. Business - 02/06/2019 AccorHotels certified review

parfait

Perfect service, nice price–performance ratio

Customer review rating 4.2/5

Annie H. Friends - 01/06/2019 AccorHotels certified review

will visit here by next trip in Brussels again

Good stay in the perfect location

Customer review rating 4.2/5

Leona Solo - 27/05/2019 AccorHotels certified review

My stay was quite good. An early check-in went very smoothly, receptionist Edouard was very kind and polite. I got a very quiet room, which was clean and comfortable. On Saturday morning at 5 am, somebody was trying to get into my room which was very weird and it scared me a little bit. The second night was ok.

Correct

Customer review rating 4.2/5

Suus Friends - 27/05/2019 AccorHotels certified review

I think quality-price is ok. One more towel would be better. Few facilities. Very good breakfast and perfect location.

Good value for money

Customer review rating 4.2/5

Laura D. Friends - 27/05/2019 AccorHotels certified review

Very pleasant experience overall, especially due to the perfectly located premises & very nice and friendly staff (reception, restaurant & cleaning). We also were lucky to have a room with a very nice view towards the church. If anything to be improved, I would suggest the following: 1. Toilet brush in the bathroom is a must 2. Breakfast could be more diverse and solutions on a “take-away” breakfast could be implemented for those guests that leave the hotel before breakfast opening time (we left the hotel 5:50 in the morning, an sandwich and an on the go coffee would have been nice to take away). Kindest regards, Laura D.

Good central location

Customer review rating 4.2/5

Nichola Friends - 26/05/2019 AccorHotels certified review

Reception friendly Bar area nice Liked food and drink available from fridge not a vending machine

ok

Customer review rating 4.2/5

Ferry Solo - 26/05/2019 AccorHotels certified review

The room was small, with a tiny bathroom. Not enough space to put clothes, only a few hangers behind tv unit. The carpets had stains and the building was outdated. 10 minutes walk to city center. Breakfast was ok. The staff was excellent, always smiling always quick always helpfull. This is a budget hotel and it is ok to stay in. Staff is making eveything better.

Breakfast was great, bed was bliss,location perfect, value for money.

Customer review rating 4.2/5

Colin Couples - 26/05/2019 AccorHotels certified review

Loved Brussels Overall I think I would pay more for a little extra space.

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