ibis Antwerpen Centrum Hotel 3 stars

TripAdvisor rating 3.5/5 1,308 reviews
ibis Antwerpen Centrum
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Room 1

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Hotel extras

  • Located in city center

  • Public parking near hotel

  • Free WIFI

  • Hot & cold breakfast buffet

  • Bicycle rental

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 bar(s)
Leisure and activities
  • Bicycles rental
Business services
  • 1 meeting room(s)
  • Copy/print service available
Information message

Coming by car ? Take exit 5a Centrum Zuid

Hotel location

ibis Antwerpen Centrum

Meistraat 39
2000
antwerpen
belgium

Tel: +3232318830

Fax: (+32)3/2342921

Contact email

Check-in from 14h00

Check out up to 12h00

  • HOBOKEN-LINKEROEVER :   2 STATION OPERA

  • MERKSEM-LINKEROEVER :   3 STATION OPERA

  • METRO :   2 OU 15 MEIR

  • MORTSEL-LINKEROEVER :   15 STATION OPERA

  • By plane

    ANTWERPEN DEURNE At 5.5km / 3.42 miles

  • By plane

    BRUSSELS ZAVENTEM At 41.6km / 25.85 miles

  • By car

    E 19 exit Singel/Antwerpen Centr At 0.1km / 0.06 miles

  • By train

    BERCHEM STATION At 2km / 1.24 miles

  • By train

    CENTRAL STATION At 0km / 0 miles

GPS :51.214633, 4.410914

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Room with 2 single beds equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

BAR RENDEZ-VOUS

Photo non contractuelle / Strictly non binding

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 60

  • Maximum capacity: 52 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
ibis Antwerpen Centrum

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

5,624 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,308 reviews

City-Trip F-B-NL (Antwerpen)

TripAdvisor rating 3.5/5

bme181 Couples - 09/09/2019 TripAdvisor review

For our third stop in Antwerp we have choosen Ibis Antwerpen Centrum because of its location in the inner city in comparison to the price. The rooms (esp. the bathroom) are really small, but absolutely sufficient for such a trip. If you need your room just to sleep and take a shower you may enjoy the rooms. Breakfast is appropriate to the style of the hotel. The personnel is young, cool and always helpful.

Central location hotel

Customer review rating 4.1/5

John -. E. Solo - 02/09/2019 AccorHotels review

Good attentive service. Very helpful and efficient staff. Pleased the air-con was working well because the very hot weather would have made it difficult to sleep!

Great location

TripAdvisor rating 3.5/5

JohnEssex1957 Solo travel - 01/09/2019 TripAdvisor review

Often stay at this venue. Not sure about the new style check-in but I suppose times move on. Good level of comfort and clean. I am concerned that although the hotel is making efforts in respect of being green, it is strange that there are still one use plastic cups in the bathrooms, wrapped in plastic and that complimentary bottle of water is in a single use plastic bottle.

As expected, but good

Customer review rating 4.1/5

Joao D. Business - 30/08/2019 AccorHotels review

It was different, less balcony to make the checkin, people was very friendly and the room was clean. Decoration on the floors are getting to old fashioned.

Great Location

Customer review rating 4.1/5

Dragos Couples - 27/08/2019 AccorHotels review

Fairly expensive for Ibis standards but I'm sure it was to do with the hotel location which was great. location

Customer review rating 4.1/5

Linda Solo - 27/08/2019 AccorHotels review

Modest hotel but clean and good breakfast.

Spot on!

Customer review rating 4.1/5

Patrick M. Solo - 27/08/2019 AccorHotels review

Everything worked perfectly. There’s been a change to not having a formal Reception — not sure how well that works if you still need staff in an adjacent office. I didn’t do online check-in. I looked for online check-out, but apparently that’s not enabled yet. I really liked the freshly-squeezed orange juice in the breakfast room. But I used to like the theatre of seeing a machine squeeze it for you! Ibis at Seraing used to have one of those.

A ‘trainee’ should be mentored.

Customer review rating 4.1/5

Geert D. Couples - 27/08/2019 AccorHotels review

During my most recent stay @ibis Antwerpen Centrum is was really surprised about the way is was addressed by a young lady who identified herself as a ‘trainee’. When I ask her a question about the Saturday market just in front of the hotel, I received the answer that she could not possible know this as she was a trainee from Breda and that I should look it up on internet. I realise a trainee cannot possibly know everything about the local context. So, it was not so much her lack of knowledge that surprised me but rather her tone of voice and clear disinterest in me as a guest. Later that same evening she consciously and deliberately let me wait to order drinks while serving guests that arrived later first. She clearly didn’t like me, which is fine. What is not fine is that she lets her personal antipathy against me influence her service level. Not feeling chemistry with a guest is not an acceptable reason to deny that guest the service s/he paid for. I strongly advice ibis to mentor their trainees and brief them on how to address guests.

Dear Geert, Thank you for taking the time to share your review. We truly value all feedback and I sincerely apologize that you were not entirely satisfied with your recent stay. We regret to read of any issues regarding the service you may have experienced. We never leave our trainees to work alone, and always have a welcomer on duty. We aim to provide an excellent standard for all our guests, and we will use your feedback to encourage our team to uphold our high standards of service. We hope to welcome you back for a better stay in the future. Best wishes, Ibis Antwerp Team

Every year we are welcomed by friendly staff

Customer review rating 4.1/5

James D. Couples - 26/08/2019 AccorHotels review

We have stayed 14 times .we have mixed feelings concerning the new reception area.the staff remain as ever. First class

Pleasant stay

Customer review rating 4.1/5

Gb Friends - 26/08/2019 AccorHotels review

Great location. Simpple but clean hotel with a good mattress and linens. Room is a bit small.

Good value and location.

Customer review rating 4.1/5

E.r. Couples - 26/08/2019 AccorHotels review

Very pleasant. Only issue was having to ask for soap for hand basin really. Had been missed a couple of times by cleaners.

Very good

Customer review rating 4.1/5

Ann Families - 23/08/2019 AccorHotels review

I always find the ibis hotel staff to be helpful and friendly. The hotel was clean and comfortable, and the food offering is perfect was perfect for us

Good but not as good as before.

Customer review rating 4.1/5

A. A. Friends - 21/08/2019 AccorHotels review

The check-in was very confusing, as there is no obvious point of contact with the reception staff as there was on previous visits. The return of the reception desk would overcome this difficulty. Again on departure the same lack of a focal point was confusing.

Small and stuffy experience

Customer review rating 4.1/5

Anonymous Business - 21/08/2019 AccorHotels review

Unenjoyable...

Dear Guest, Thank you for taking the time to share your feedback. We are very sorry you were not happy with your experience. We would love to know more about what we could do to improve it. We do hope to welcome you back for a far more enjoyable stay in the future. Kind regards, Ibis Antwerp Team

Hate the new check in process - found it unprofessional and awkward

Customer review rating 4.1/5

Debbie Couples - 21/08/2019 AccorHotels review

The stay once in the room was great but even though we left a £150 deposit for all extras, we had problems, being told we couldn't place drinks and food on a tab! Ridiculous as that is what a deposit covers.......in the end we were permitted but it made us feel frustrated and having a deposit was a waste of time. Suggest you create an Accor card that people can top up and use in all Accor properties for extras and then staff won’t get confused and customers who have paid, won’t be insulted and turned away without them having to carry money within the hotel......when they are supposed to be relaxing! Not your standards of the past at all. Shame as we and the family use you all the time! I truly hate the way reception is now......

Customer review rating 4.1/5

Bassam A. Friends - 21/08/2019 AccorHotels review

One of the best ibis hotel I ever experienced . I wish all ibis management follow the footsteps of this hotel. Though I am very happy with the rest , But this one is outstanding .

Confusing (new method of) reception desks

Customer review rating 4.1/5

David Friends - 19/08/2019 AccorHotels review

Have been at this hotel many times. During my visit before this one, the reception desks were already gone and the employees were already walking around with their mobiles to check you in. Am not sure it whether this is very ergonomic for the employees to hurt their eyes while working on a small mobile screen. And for the more older people, it is very confusing. I guess this is a kind of a pilot. I remember that those kind of pilots in Japan, with almost no reception, ended in installing back the "old" reception desks. But for the other things, the rooms are always very clean, the breakfast delicious.

Customer review rating 4.1/5

Ritao Solo - 15/08/2019 AccorHotels review

Very helpful personnel at check in, although I could have done it online. The room was comfortable. I am very fond of poppies so I noticed the hall carpeting. Great breakfast. I will stay here again if I am in Antwerp and will recommend it to friends.

Mrs

Customer review rating 4.1/5

Valentyna Families - 14/08/2019 AccorHotels review

A centrally located hotel with nice services, no negative experiences at all.

clean, great location

Customer review rating 4.1/5

Anonymous Couples - 14/08/2019 AccorHotels review

The room was quite small but very clean. Only the walls had some small stains. The location is excellent. Friendly staff but check in was a bit confusing since there was no specific designated reception area. The interior (hallways, carpet, bathroom) looks like an older ibis corporate design. All in all I'd book it again.

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