Hotel - ibis Muenchen City
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Muenchen City Hotel

4.0/5 2,094 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Gift shop/newspaper shop  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

The 202 rooms at the ibis Munich City hotel are practical and comfortable down to the very last detail: Amenities include air conditioning, desk, free WIFI, TV with a wide range of Sky channels and Sweet Bed by ibis beds for the ultimate sleeping comfort.

  • 202 rooms
  • 100% non-smoking hotel
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Remote control TV
    • Work desk in all rooms
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Baby bed
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 2,339 reviews

Our guest reviews for ibis Muenchen City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,094 reviews
Thomas J. Business - 12/10/2018 AccorHotels certified review
« Expo Real 2018 »

Es war toll.

Ivy W. Couples - 11/10/2018 AccorHotels certified review
« Joyful & enjoyable trip »

We travelled from Berlin to Munich via overnight train and arrived hotel in early morning at around 7am on check in day, so glad that our room is ready for us so that we can take a nap before go to Oktoberfest. Room is clean & tidy and the staff were very nice. We received great & nice greeting at the hotel. It was definitely a good choose to stay in this hotel.

Couples - 10/10/2018 TripAdvisor review
« Superb Trip »

we were delighted with the warm welcome and the staff could not do enough for us. The location is excellent with easy access to transport and all main squares were within walking distance.the breakfast was excellent , the best of all IBIS we have stayed in. we will stay there on our next visit.

James Couples - 08/10/2018 AccorHotels certified review
« The hotel had a good location and nice amenities, but it was too hot inside. »

We stayed at Ibis Muenchen City for Oktoberfest. The hotel has an ideal location and enough amenities to make for a pleasant stay. It was surprisingly quiet given the amount of inebriated people in the area. Our only complaint was that the room too hot. We were on the fourth floor and had our window open the entire time but still it was uncomfortably warm.

Gary N. Friends - 07/10/2018 AccorHotels certified review
« Staff very friendly and attentive »

Nice Hotel in a great location with friendly staff.

Paul C. Couples - 06/10/2018 AccorHotels certified review
« Good stay »

The room and bathroom was very small. Nowhere to hange two peoples cloths

Fabiana B. Families - 02/10/2018 AccorHotels certified review
« Good »

Good experience. Great team.

Joanne W. Friends - 01/10/2018 AccorHotels certified review
« Room a little hot and incredibly rude barman! »

I stayed Thursday 27th an Friday 28th September (during Oktoberfest). Apart from the room being hot and stuffy (no aircon and window only opened slightly) the stay was incredibly comfortable. Welcome from reception excellent, bed super comfy, and everything else was perfect. What marred an otherwise great stay was the incredible rudeness of your barman on the Friday night. I joined a couple of friends and we enjoyed a few drinks, when we went to pay he would not take a credit card (nor put the amount on my room - which had been pre-authorised as an ACCOR member). Luckily we scrounged the money together, telling him he should have informed us before we consumed the drinks. Other people came in and the same thing happened. He bickered with us, threatened to have us "thrown out of the hotel".... threatened to call the police, all of which of course he had no right to do. I asked to speak to the manager and he laughed.... and said "he won't be coming!!"... I told him I would put bad feedback on trip adviser, again he laughed "do what you like, that doesn't make any difference". Eventually I complained to the woman on the front desk at which time he offered me a free drink. Of course I refused on principal, he insisted and put the drink in front of me. In the meantime another group came in and ordered 4 vodkas. He poured them and told them they needed to pay cash.. they did not have the cash so the drinks ended up being thrown down the sink... along with the Baileys that I refused to drink. All the while he was arguing and bickering with your customers. He is a pompous and rude man who is not doing your business any favours at all. I sincerely hope he is reprimanded for ruining the end of an otherwise fun and friendly day at the Munich Oktoberfest.

Eg Business - 01/10/2018 AccorHotels certified review
« Quick city break »

Hotel was reasonably well located. 20-25 minute stroll to central town, but easy for the train station. Rooms were clean but very small with very little storage space and even living out of your bag was cramped. Shower leaked onto floor. Breakfast was good and staff very amenable.

Bobby C. Couples - 25/09/2018 AccorHotels certified review
« More than extremely dissatisfied »

What a disgrace to accor group...No sense of services...Whats the point of being a platinum/loyal membership of accor group..No upgrades no welcome drink...Basically didnt even bother or cared who you are why are you here.. I'm a very loyal customer to Accor group,can check my record..Never once disappointed...But this time I must say extremely disappointed and shall not recommend to anyone. I was on my honeymoon and this is what I get..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bobby, We are sorry to read you felt so disappointed with your stay at ibis München City. With regards to your upgrade, we are not able to offer an upgrade because all rooms are the same size. We are very sorry that the welcome drink was not granted to you and that should not happen in a service company. We assure you that we will discuss this issue very closely with our employees. To avoid reoccurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dietmar Schuster

Moira S. Friends - 23/09/2018 AccorHotels certified review
« Good Location »

Front of house excellent. Breakfast good. Disappointed in size room - no shelf space. Toilet very small; check list not obviously done. Had request towels and toilet paper. Excellent dry white wine bar

Our hotel has responded to the review
Our hotel has responded to the review

Dear Moira, We very much appreciate your comments regarding your stay at the ibis Muenchen City. Sorry if the room was not up to your expectations I will review this with our head housekeeper so we ensure that our standards are kept to their highest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dietmar Schuster

Lars B. N. Business - 23/09/2018 AccorHotels certified review
« Good breakfast and nice rooms »

Was check in early on arrival. Nice service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lars, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dietmar Schuster

Linda C. Solo - 23/09/2018 AccorHotels certified review
« OK. Not bad. »

The service and the supplies in the room is just ok. Nothing extra, and the staff are not particularly helpful nor warm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yoke,, Thank you for taking the time to tell us about your experience at the ibis Muenchen City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We can assure you that the behavior of our employees does not meet our expectations and will take the necessary measures to prevent this in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dietmar Schuster

Alan F. Business - 22/09/2018 AccorHotels certified review
« Great hotel for a short stay »

Great service from staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan, We are thrilled to read about the experience you had at our hotel and thank you so much for praising our staff. We would be pleased to welcome you again during your next visit to München. Sincerely, Dietmar Schuster

Yann J. Business - 22/09/2018 AccorHotels certified review

No washrooms available in the lobby, as per staff it is due to refurbisishing. that sounds just incredible in a hotel... one day breakfast in a temporary place, following day in another floor, supposedly back to the restaurant... buffet breakfast with less choice than ibis in Hamburg...why? while I understand every business has to refurbish, I don't see why it should affect paying clients in any way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YANN J., Thank you for taking the time to tell us about your experience at the ibis Muenchen City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At the moment we have only one disabled-friendly toilet in the public area. Unfortunately, the renovation of the rest of the toilets are slightly delayed. This was not planned by us. We apologize for any inconvenience. We moved to the ground floor with our breakfast room from the first floor. Since this was completely rebuilt. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dietmar Schuster

L P. Couples - 20/09/2018 AccorHotels certified review
« Most good news. »

We have mostly good things to say about our stay at iBis in Munich. The only bad things were: we had to ask for second bed pillows, hand towels for the bath, assistance with TV in getting English subtitles (which we were told was available but after assistance they to found out it wasn't) and a sparse breakfast buffet (and cold food! that should have been hot). The guest rooms are incredibly small (bathroom, smallest we've ever encountered) but were told that all of the rooms are the same size. Be warned about that. The proximity of the hotel to the main plazas and train station was one thing that made staying at the iBis worth all the rest. I can reasonably say that if we visit Munich again, we will not be staying at the iBis Munich City again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian, We are very sorry to read you felt so disappointed with your stay at ibis München City. We can assure you that in the next few days we will have a greater focus on our breakfast buffet to restore the usual quality Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Dietmar Schuster

Carol P. Families - 19/09/2018 AccorHotels certified review
« Excellent stay. »

Room was great, clean, nice hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carol, thanks for the feedback. Great to hear that you enjoyed your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dietmar Schuster

Menha E. Solo - 19/09/2018 AccorHotels certified review
« Ms. Menha El Bassyouni »

It was a beautiful stay. This was my third time at the hotel. First time in 2015 and the second time in 2016. Many thanks for making my stay in Munich beautiful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Menha Ahmed Hamed, We very much appreciate your comments regarding your stay at the ibis Muenchen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dietmar Schuster

Alexander E. Solo - 18/09/2018 AccorHotels certified review
« Central location, but tiny room with no closet or mini bar »

The location was very central and good, but the room was tiny, especially missing a closet, a safe and a mini bar (or atleast a bottle of water). The music in the lobby was good during the day, but at night weird rap music was playing, which in my opinion doesnt fit into a hotel. Overall experience was ok, but very pricy for what I got.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AlexanderL, Thank you for taking the time to tell us about your experience at the ibis Muenchen City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our guests have the opportunity to choose the music themselves, there is a tablet ready at the bar. Our prices are based on similar establishments in the area. We hope for you understanding. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dietmar Schuster

Len Families - 16/09/2018 AccorHotels certified review
« Familiar surroundings makes our stays at IBIS great. »

During our six month tour of Europe, whenever we needed a hotel room, we always looked for an IBIS first as we are familiar with the IBIS style and pricing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leonard, We very much appreciate your comments regarding your stay at the ibis Muenchen City. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Dietmar Schuster

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