Hotel - ibis Muenchen City
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Muenchen City Hotel

4.0/5 2,061 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Public indoor parking
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Shoe shine machine
  • Gift shop/newspaper shop  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
  • Snack & beverage machine

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

The 202 rooms at the ibis Munich City hotel are practical and comfortable down to the very last detail: Amenities include air conditioning, desk, free WIFI, TV with a wide range of Sky channels and Sweet Bed by ibis beds for the ultimate sleeping comfort.

  • 202 rooms
  • 100% non-smoking hotel
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Baby bed
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 2,153 reviews

Our guest reviews for ibis Muenchen City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,061 reviews
Anonymous Friends - 08/08/2018 AccorHotels certified review
« Air-conditioned comfort in the heart of Munich. »

We found Ibis Muenchin City to have a great location, close to the main shopping mall, tour departure zones, and public transport. It was a great base for our four days in Munich. Rooms were clean, wifi was okay, and the air-con was very welcome during the recent heatwave. Bathrooms are small but that is expected when we are this close to the city. We had continual problems with key cards not opening the lock, and the front desk were always helpful when we addressed this issue with them.

Josh Friends - 08/08/2018 AccorHotels certified review
« Surprising Value »

For a ‘budget’ hotel the comfort and inclusions were better than some 4 star hotels I’ve stayed at. Whilst you might have a small bathroom you’re really not planning on spending too much time in there. The central location was also a great benefit for food and attractions.

John Solo - 06/08/2018 AccorHotels certified review
« Good standard of comfort. »

Arrived late and tired but check in staff were welcoming and helpful. Disappointed that soap dispenser in bathroom was empty and it took at least three calls to reception and nearly 24 hours to get this sorted. The plunger in the wash basin jammed meaning it did not drain but this was promptly repaired.

Susan Friends - 05/08/2018 AccorHotels certified review
« Horrible customer service »

Terrible, someone was supposed to call me and you can’t even do that right! I plan on writing a review online to make sure no one ever stays here again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Peter

Bill P. Solo - 05/08/2018 AccorHotels certified review
« Great! »

This is my favourite Accor hotel in the whole world. Always friendly efficient and restful.

Ji Couples - 03/08/2018 AccorHotels certified review
« Short stay and near main station »

I was traveling early to munchen. Lucky me Gala A. Help with thr check in and make in seamless. It was enjoyable stay here. Convenient and many other food choices nearby.

Rh Couples - 30/07/2018 AccorHotels certified review

The rooms are simple but clean. The furnitures are modern style, very nice. The bathroom is pretty small. The air condition is very loud, but has almost no function; at night it became pretty hot and humid. For the car parking lot you have to pay extra. The hotel is close to the main train station (5 minutes), but pretty far to the city center (15-20 minutes walking to the dome / Frauenkirche). There was no final financial bill - unusual.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,Peter

Anonymous Couples - 29/07/2018 AccorHotels certified review
« Was not notified of renovation during booking. Noisy!! »

Good, but I was unaware that renovation was taking place. Very noisy in my room in the mornings. No mention of my gold status.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,Peter

Ac Couples - 27/07/2018 AccorHotels certified review
« very good hotel, a bit overpriced »

The staff is helpful, the breakfast is very good, location is convenient, but the rooms are very small and contain only bare necessities. This is OK for the IBIS-type hotel, but the price ($160 a night) seems to be too high.

Anonymous Families - 23/07/2018 AccorHotels certified review
« Perfect people, room unsatisfectory »

Reception perffct, kind and helpfull. Room was too small and gave impression of not being very tidy

Phil B. Couples - 20/07/2018 AccorHotels certified review
« Extremely good !! »

The staff were awesome, front desk/breakfast/ bar/etc awesome throughout. Breakfast was ridiculous good, even my Mrs was impressed with everything. This is VERY unusual....... There was a wedge of Appenzeller cheese at breakfast, this finished it for me 10/10 Loved the location, super Persian restaurant nearby, quiet room, ridiculous amounts of good things.....

Munich-visitor1 Business - 19/07/2018 AccorHotels certified review
« good value for small money »

Friendly check in. Clean well equipped room. Nice bar. Staff friendly and prone to deliver great service

Nn Families - 17/07/2018 AccorHotels certified review
« Very strange double registration - Have I been hacked? And by whom? »

Very strange double registration raises some questions about online registration system Registered online using Ibis online system. I must have overlooked that I received two different mails with two different booking codes and two different bills. Had I spotted that there were two different numbers I would have cancelled one, as I had clearly picked a double room for my son and me to share. But I didn't, and it's normal to receive more than one message for each booking. As a customer this is quite opaque. When arriving in Munich I was presented with two rooms. I wanted to cancel one. They said they could do that but I had already paid. I was very surprised. Normally I know wgat I do. They also told me I had a loyalty card with Accor Hotels. This was also a big surprise. If I had made a mistake and booked two times, why would the two different booking mails and two different bills come two weeks apart? It's very, very suspicious. Have I been hacked? And by whom? To begin with, if it's true that I have a loyalt card, it must be deleted immediately. Secondly, I ask that Ibis do an international investigation as to what went wrong. All other aspects of our stay were fine, but I can't give you a high overall grade if the registration procedure was a distaster.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for taking the time to tell us about your experience at the ibis Muenchen City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have forwarded your request to our Reservations department, Helpdesk and It department to get a quick explanation of your double reservation. We will contact you as soon as possible as soon as we receive further informations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peter Stender

Gary Solo - 17/07/2018 AccorHotels certified review
« Great Stay in Munich »

Hotel was great, from great service on arrival to a nice, remodelled room in a great location close to amenities. Will definitely stay here again

Paul R. Couples - 17/07/2018 AccorHotels certified review
« Everything was in order as I had hoped and expected. »

The room was fine as expected. My experience was pleasant and enjoyable.

Bp Couples - 16/07/2018 AccorHotels certified review
« The stay was according our expectations. »

I know your hotel quite well as a guest since its opening in 1990's. location is superb, rooms are quiet though a bit small, what is especially true for bathroom, but fortunately I and my wife are not "overweight" persons. After renovation, their is even less possibility for hanging the clothes. An advantage of your hotel is underground parking, which however is rather expensive. And we could not get two hours more for room occupation at the departure date, though our impression was that hotel was not fully booked.

Friends getaway - 15/07/2018 TripAdvisor review
« So comfortable and so convenient »

Clean quiet comfortable hotel. The staff was great and it was within walking distance to everything. Would stay there again in a heartbeat. A refrigerator in the room would’ve been nice but other than that it was awesome.

Jarek Business - 13/07/2018 AccorHotels certified review
« Standard kept during months »

Good experience you keep your standard during last months

Hildegard S. Couples - 12/07/2018 AccorHotels certified review
« Clean, friendly and centrally ssituated »

Reception was friendly and welcoming. The room was clean, albeit very small ( but not unexpected). the breakfast was good, lots of fresh fruit etc, and the staff particularly friendly. The bar area was also pleasant and clean and had good cappucinos.

Guilherme Couples - 09/07/2018 AccorHotels certified review
« The room smells cigarette »

The room was smelling cigarette and was a room for non smoking people. We asked to change the room but it was not possible. The hotel needs maintenance (remove carpet) and they may do something about the strong smell! The staff was attentive and sympatic.

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