Hotel - ibis Koeln Centrum
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Koeln Centrum Hotel

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3.5/5 1,345 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Bike rack facilities

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Comfort day and night: our 208 rooms are soundproofed, with generous Sweet Bed by ibis beds for a stress-free night's sleep, adjustable air conditioning, desk, free WIFI and TV including a choice of Sky channels.

  • 208 rooms
  • 184 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,684 reviews

Our guest reviews for ibis Koeln Centrum

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,345 reviews
AccorHotels certified review
Paulo C. F. Couples - 10/02/2018
« High quality low cost servic »

I was very satisfied with room cleanliness and facilities. Lobby was cheerful and breakfast was very good and varied. Staff that we interacted eith were also helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paulo Costa F., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

AccorHotels certified review
Anonymous Business - 07/02/2018
« Cheap hotel in need of renovating »

Long past due for renovation and it looks like it has begun but the part i stayed in was old. Paint peeling from the bathroom ceiling, slightly shabby old feel to the room but downstairs was lovely and clean. The only thing that irritated me was someone tried using something that sounded like a hammer drill in the room next to me at 9am. Whilst i was awake i would have thought it more prudent to wait until you could be certain that all guests are awake.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ross B., Dear Ross B., thank you for your rating and comments. In 2017 we renovated about half of our rooms. The second half will be retreaded in 2018. I apologize for the drilling noise in the morning. We hope to welcome you again soon. Please ask for another stay for a refurbished room. Sincerely, Thomas Keilbar General Manager

TripAdvisor review
Business - 02/02/2018
« Think twice before you book this property »

First of all I got a room for people with disability. I was able to change and get another room, but it was very small with tiny bathroom, no draw where to put my stuff and I had the leave everything in the luggage. The bed and the pillow were uncomfortable and the days I stayed there I sleep only few hours each night. I had very bad experience and I don't think I shall stay there next time I will be in Cologne. For what I paid it was way overpriced!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Vasken F., Thank you for reporting your stay at our hotel. We apologize for not meeting your expectations. Your ibis Team Cologne Centrum

AccorHotels certified review
Ornat T. Business - 27/01/2018
« a very good place to stay »

breakfast is wonderful, the bad is comfortable, everything is functioning. I had to spend a week in the hotel, and have one remark for improvement the first is that it should offer facilities for tea/coffee, if not at room at list a hot /cold water bar in every floor. I spend a week in ibis Koln in a cold winter, and supply of hot water for tea is really basic

Our hotel has responded to the review
Our hotel has responded to the review

Dear T., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I will forward your suggestions for improvement to the responsible project developers. Maybe there is a way to implement this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

TripAdvisor review
Couples - 16/01/2018
« clean but thats all »

it was very clean, and location is good but classically room is too small, there is nothing to put your soap in bathroom. room service woke us 3 times just to "remind" our check out time. in the reception she said sorry about it like its usual thing.

Our hotel has responded to the review
Our hotel has responded to the review

Hello okk335, thanks for your rating and feedback on this portal. We apologize for the inconvenience during your stay. The check out is at 12: 00h. Until then, you should not be reminded or disturbed. Please excuse our behavior. We will contact the departments immediately. Your ibis Team Cologne Centrum

TripAdvisor review
Family - 04/01/2018
« Excellent front desk, lousy shower »

The front desk people was fantastic. Kind and fast. The shower was terrible. Hot, cold, hot, cold, extra hot. All without my interference. Must be black sorcery or lack of engineering. Pillows are not that good, but the front desk provided better ones upon request.

Our hotel has responded to the review
Our hotel has responded to the review

Rather, erich s thank you for your evaluation and feedback after your stay in our house. Thank you for the note regarding the hot water supply. We will ask our technician for the cause of the temperature fluctuation. We look forward to welcoming you once again. Your ibis Team Cologne Centrum

AccorHotels certified review
Romain D. Friends - 02/01/2018
« Correct room »

The room was correct, it maybe was missing something to make our own tea or coffe. The breakfast is good but too expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Romain D., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. We wish you all the best for the new year 2018. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

TripAdvisor review
Couples - 27/12/2017
« Good location »

This is a good option located just few meter from metro 16-18 that goes to central station. Room are a bit old already, but it's confortable. Breakfast is good and not so expensive, so overall it's a nice option. Low points: toilet very small and very expensive parking that doesn't allow you to remove the car during your stay without paying for it.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Ricardo S, Thank you for your rating and your positive feedback on your stay in our house. The cost of parking for each started hour 2.- € and from the seventh hour to 24h € 14.00. After 24 hours, the system starts again from the beginning. Of course, vehicles can be driven out of the garage at any time. Here is always, for the guest the cheapest tariff settled. An inexpensive solution to park vehicles. Your ibis Team Cologne Centrum

TripAdvisor review
Couples - 26/12/2017
« Parking »

I did not find any information about the parking on the website and sent request to hotel to retrieve some pieces of information. I have been answered with WRONG and incomplete prices and I ended up paying 22€ instead of 14€ almost twice the price for one overnight stay!!

Our hotel has responded to the review
Our hotel has responded to the review

Hello Jean H, Thank you for your feedback on using the garage. The cost of parking for each started hour 2.- € and from the seventh hour to 24h € 14.00. After 24 hours, the system starts again from the beginning. An inexpensive solution to park vehicles. Your ibis Team Cologne Centrum

AccorHotels certified review
Jason H. Couples - 23/12/2017
« Fantastically supportive hotel, friendly and highy positive throughout our stay, very welcoming and caring »

The hotel reception deserves a well deserved pat on the back! they were very friendly and understanding when we arrived from a rather stressful journey. Very kind and fantastic English. We weren't booked on for any food as we were there for the Christmas markets so stayed out but everything else the hotel provided was lovely. the room made exceptional use of the space, bed maybe a bit too short for me (6ft4) but I barely noticed. Cleaning staff accidentally came in twice whilst we were having a lazy morning but besides that it was a perfect stay. Hotel kindly let us keep luggage at the hotel after checkout, let us sit in reception to rest, fill up water and book a cab to the train station. Very satisfied, would recommend. Well located hotel too, not far from anything but far away enough to be quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hazlehurst, We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricarda Stamm Assistant to Manager

AccorHotels certified review
Melody R. Couples - 22/12/2017
« Good for what we paid for. »

Good basic hotel standard, comfy enough bed. Very good help at reception and good breakfast standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MELODY R., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We wish you a Merry Christmas and a Happy New Year. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

AccorHotels certified review
Rob Solo - 21/12/2017
« Good, central location...rooms comfortable, but small. »

This hotel has a nice location, a short way from the old town and shops and is very handy for the tram/underground. Rooms are comfortable, but small (bathrooms are tiny). Overall, good value for money, though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robin C., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We wish you a Merry Christmas. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

TripAdvisor review
Family - 21/12/2017
« Christmas trip »

The hotel was very quiet in the bedroom areas. There was a very good breakfast and the staff were very pleasant. It is a good budget hotel which is well designed and run. The bar area was pleasant and we liked having a drink there each evening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 491maireadb, Thanks for the good rating and your positive feedback on this site. We are happy to pass on your feedback to our employees. We look forward to welcoming you once again. Your ibis Team Cologne Centrum

AccorHotels certified review
Male, M. Families - 19/12/2017
« central hotel, clean and adequate to stay in. »

The hotel was clean and warm with heating facility, but rooms are small for two persons. You cannot open two luggage together. Staff not so friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Godfrey G., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

AccorHotels certified review
Alan Solo - 14/12/2017

Very friendly and helpful staff, especially at the reception. 100% Non-smoking hotel. Extremely comfortable bed in a clean room.This year I stayed in a room towards the rear of the hotel, which was quiet. My only complaint about the room was the lack of storage space for longer stays. I enjoyed the buffet-breakfast, which was well organised, I always found a table where I could sit alone . Bar was comfortable with a firendly atmosphere. Short walk to the tram hub in Barbarossaplatz. This was my second visit, hope to return next year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan Soden, We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

AccorHotels certified review
Zak R. Couples - 09/12/2017
« Good but could improve »

When booked we booked a double but instead was a twin, the beds slid all over the floor with me falling out of it twice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zak R., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. Please excuse us that we could not meet your reservation request and gave you a twin room Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

TripAdvisor review
Family - 27/11/2017
« ENJOYABLE STAY BUT TOO MUCH BUREAUCRACY »

This is a well situated hotel, close to a major junction on the Cologne underground, and reasonably accessible to the main train station (5 stops on the underground) as well as the main shopping district (2 stops away). The rooms were ready for us, when we arrived, and a problem with one of the toilet flushes, once reported, was dealt with efficiently. Although our rooms backed on to the underground line and a busy road, they were adequately sound proofed. Certainly I slept well on both nights I stayed there. Breakfast was to the usual IBIS standard, which I regard as good. However, I do have a couple of gripes about the bureaucracy. After I had checked in on line, I received two e-mails in relation to the two rooms, for which I had already paid in advance. Each e-mail referred to the fact that our request for the authorisation of 30 Euros had been registered with my bank. It was expressed in unclear English and I had to ask at reception. for an explanation as to what it meant - which was that a charge of 2 * 30 Euros had been lodged against my credit card limit, in case I incurred any additional expenditure. I think that the drafting of this e-mail, which I assume is sent out after every on line check in, needs to be much clearer. Although I had paid in advance for our two rooms and two breakfasts, I nevertheless received five e-mails relating to our stay: two enclosed interim invoices relating to the cost of each room and breakfast; two enclosed final invoices relating to the cost of each room and breakfast; and the last one enclosed a composite invoice covering the two rooms and two breakfasts. Having previously stayed at the IBIS hotel in Essen, I cannot recall such a deluge of e-mails there and I wonder if all these e-mails were really necessary, given that we had paid in advance and, when leaving, handed our keys to one of the managers, who confirmed that we had nothing more to pay. Other than this, the IBIS Cologne Centrum struck me as an efficiently run hotel, with usually two members of staff at the reception desk to deal with guests. I would stay there again - but please do something about the bureaucracy! I have reflected my comments in the grading for Service,

Our hotel has responded to the review
Our hotel has responded to the review

Dear richardrU9895XB, thank you very much for your feedback concerning your stay at Ibis Cologne Centrum. We really appreciate you took as much time to tell us about your experiences during your stay with us. So first of all we would like to thank you for your positive remarks on our location, the sound proofed rooms and the well and quickly handled issue with one of the toilet flushes – we are happy that our service was convincing and satisfying for you. Unfortunately you also pointed out, that there are still challenges to face for us regarding our information policy with the only check-ins. When reading your feedback I immediately thought “well, you are right.” I can totally understand that you felt overwhelmed in a negative way by all these e-mails that are obviously not as good informing as they should be. I will forward your message to the related department in order to assure that we can improve the situation for our guests here quickly. I am happy that all your open questions could be answered at least when arriving at our hotel. Again, thank you very much for the time spent writing this to us – we are lucky to have the opportunity to improve our services with your help. We are looking forward welcoming you again. Best regards

TripAdvisor review
Business - 25/11/2017
« Business »

I travel each year in Cologne for business. This Ibis is the best hotel: value for money, central, public transportation in front, underground parking. Nice staff. This year they are renovating some rooms so it could be a little noisy and unpleasant. Hope next year when I shall come back to find it perefct!

Our hotel has responded to the review
Our hotel has responded to the review

Dear cristian I, thank you very much for your nice and positive feedback, we are very happy to hear that you feel welcome at our hotel. You are right, we have been renovating 88 of our 208 rooms during summer and probably will do the rest in summer 2018. Please ask for a "new room" the next time, excited to hear your opinion. Best regards and hope to see you soon Your team from ibis Cologne Centrum

AccorHotels certified review
Franziska K. Business - 20/11/2017
« We enjoyed the stay very much. »

The stay was nice and comfortable. The breakfast buffet was great and we were very happy about the arrangement of storing our luggage. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Franziska, We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

AccorHotels certified review
Wojciech Business - 16/11/2017
« Nice stay in Koln »

Very nice stay in the hotel, very clean rooms, friendly staff, shortly meeting all expectations that you may have for ibis hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wojciech K., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

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