Hotel - ibis Heidelberg Hauptbahnhof
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Heidelberg Hauptbahnhof Hotel

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3.5/5 1,381 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 70.00 EUR Non member rate
From 66.50 EUR Member's rate Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Buffet breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Beach and water sports  (Nearby)
    • Pedal boat (Nearby)
    • Rowing (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)

Catering

  • Buffet breakfast
  • 1 bar(s)

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

Soundproofing makes your room a peaceful haven and you can enjoy the ultimate in comfort in your Sweet Bed by ibis bed. All 170 rooms have individually adjustable air conditioning, free WIFI, TV with a wide range of Sky channels and a desk.

  • 170 rooms
  • 70 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Crib on request
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,314 reviews

Our guest reviews for ibis Heidelberg Hauptbahnhof

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,381 reviews
TripAdvisor review
Solo travel - 17/10/2017
« Location »

The hotel is in easy reach of all transport,to get you to all the points of interest.The room was a little compact but very clean and well planned with good storage.The breakfast had a great variety of food on offer and the dining area was light and spacious.The Hotel staff were very helpful and cheerful.

TripAdvisor review
Couples - 16/10/2017
« Time Traveller »

This hotel is ideal for commuters and sightseers alike, as it is conveniently situated beside the main railway station. The old town is a short taxi ride away and the hotel itself is very comfortable and good value for money. The staff are very helpful and the atmosphere is calm and relaxed.

TripAdvisor review
Couples - 04/10/2017
« Excellent for train travellers. »

Convenient to train station however a bit of a walk into the old town. It is a flat interesting walk though. However, buses and trams are available. Room was fine. Quiet, clean with good wifi. Reception staff helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

TripAdvisor review
Couples - 04/10/2017
« OK but would not stay there again »

We stayed here for one night on a journey from Brussels to Munich. The hotel was located next to the main train station but that is some more than a mile from Heidelberg old town so it was a bus or taxi ride to find restaurants etc. The room was clean but very small with very little hanging space for clothes. The toilet and shower was also very cramped. It was particularly disappointing to find that the room had no tea or coffee making facilities - if I'm paying 100 Euros per night, a kettle and a few tea bags doesn't seem an unreasonable expectation. If I were making this trip again, I would probably look for an hotel nearer to the Old Town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

AccorHotels certified review
Diane Couples - 03/10/2017
« Helpful staff and good location »

The room was clean although small but was good enough for what we wanted. Shame they don't offer tea and coffee making facilities. It was in a good location to either walk to the centre if use public transport

AccorHotels certified review
Helen Couples - 02/10/2017
« Convenient, »

Very convenient for train and bus services. A bit of a walk into the old town but a tram/bus is available as well. Room was a typical Ibis room. Staff very pleasant and helpful.

TripAdvisor review
pavel256 Business - 02/10/2017
« Small but nice room, ideal for business trips »

- clean and nice room, - very good location, close to train, local and international buses, and city transport, ideal for business trips, good table for evening work in the room, - it would be nice to have a small fridge and a safe in the room, - comfortable large bed, - small bathroom with limited space, - the air-condition in the room could not be completely turned off (even if turned-off, it operated).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

TripAdvisor review
470gordonf Business - 27/09/2017
« They make life easy »

The latest in a series of stays. Every thing works.....booking...check-in...clean-room...check out....all done - no problems Great service from excellent staff. but this is a crap review site ....I don't need to type more than 200 chars

TripAdvisor review
Couples - 27/09/2017
« Not as expected from ACCOR ASSOCIATES HIGH Standards. »

Early but tired looking forward to settle down, but was disappointedly told could not check in till 3 pm . Cause we were EARLY , we had no choice but to wander a few hours,,but after 2 hours I remembered that you could check in...All the staff at the front desk was dammed surprised!! They could not say a thing, and told them I went ahead an check in. Room was small and the bathroom was smaller. PAUL BANYON, couldn't even fit in the shower, much more to sit on the toilet seat. There were no water to be had to drink! Staff wasn't to friendly nor spoke English...People working at the front desk , should be able to speak English! There was one clerk that work grave yard shift that spoke well. At the end of our stay, I ask the front desk to call a cab for me Her response was, there was a cab 500 feet away, just walk over there. Never again .I well tell my friends about our experience with IBIS

TripAdvisor review
Couples - 25/09/2017
« long weekend »

the room was very small not much room at all, staff on the bar at night did not know how to pour a beer properly and how to use the till it took at least 10 mins to serve 2 people. breakfast was good but the staff were very slow at clearing the tables of dirty trays.

TripAdvisor review
Couples - 24/09/2017
« good hotel in convenient location »

pleasant hotel, nice breakfast, very conveniently located for a walk into the city, parking behind the hotel is convenient if limited so arrive early, its next the station but noise is not really a problem

TripAdvisor review
Couples - 19/09/2017
« No operating fan in September »

This hotel is right next to the Main train station so is quite convenient for catching a train with suitcases. We flew overnite from the US and arrived before check-in time and the room was not ready. OK .. but when we asked if they could text us when the room was ready, we were told "no, we have too many rooms to do that." I hope they reconsider this policy since this is the 21st century and hotels all over the world text. So we got into our room and the fan on the heating/cooling unit did not work. We wanted to cool the room off. Maybe the A/C is turned off but I don't understand why the fan would not come on. The next few days were getting cold and someone might want some heat. I told them at the front desk and never rec'd any answer as to what the problem or the solution could be, No fan .. not in 3 days. We had to sleep with the windows open to cool the room and then could hear road noise. Thanks heavens for the earplugs I never travel without.

TripAdvisor review
Couples - 07/09/2017
« Ibis Hiedelberg »

Good hotel situated at the main station. A 20 min brisk walk to the old town. The hotel was clean and tidy. The staff were just incredibly helpful. Never appreciated what a difference thatakes before. We requested a room with a view of the castle which is what we got. Didnt notice the trains at all. We both felt at home. Thanks guys!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

AccorHotels certified review
Chris R. Couples - 30/08/2017
« Good location for train travellers. »

Satisfactory. There was no room safe or mini bar but the hotel was nevertheless good value.

AccorHotels certified review
Lwinterer Business - 02/08/2017
« Small problems immediately resolved »

Me keycard didn't work at first, but was immediatly replaced. Apart from that, everything was great, the room was clean and comfy and breakfast was good too.

TripAdvisor review
RoxieLou25 Couples - 30/07/2017
« Good for short stopover »

We stayed here one night. It's a great location, just a minute walk to the train station. Hotel is pretty bare bones, just a simple bed and small bathroom. Walls were very thin, could easily hear people in the hall and other rooms. For our purposes it was comfortable enough. Wouldn't recommend staying here for longer trips.

AccorHotels certified review
Vaibhav P. Business - 19/07/2017
« Toilets could be bigger »

Overall it was good and location is a plus point. Toilet space could be more especially for the comode and breakfast price can be less specially for le Accor gold or platinum members

AccorHotels certified review
Anonymous Couples - 09/07/2017
« Air conditioning did not seem to be very efficient. Beds are a bit harder than I prefer. »

The Ibis Heidelberg Hauptbahnhof is a good hotel for central location and convenience. The breakfast is very good and we were surprised how little of the train station noise was heard. Very quiet. The air conditioning was a little weak for our taste and the beds were harder than we like, but overall we had a good experience.

AccorHotels certified review
T. Business - 08/07/2017
« Was an overall good experience »

Service was very friendly. Room size was OK for only staying overnight. In my opinion there are not enough parking spaces. Also I do not need my bedsheets changed every day. I was alos missing plugs in proximity of the bed.

AccorHotels certified review
Billk Friends - 06/07/2017
« Very good, free parking, comfortable bed, good location. »

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