Hotel - ibis Heidelberg Hauptbahnhof
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Heidelberg Hauptbahnhof Hotel

3.5/5 1,524 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • pets allowed 8  EUR
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Beach and water sports  (Nearby)
    • Pedal boat (Nearby)
    • Rowing (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

Soundproofing makes your room a peaceful haven and you can enjoy the ultimate in comfort in your Sweet Bed by ibis bed. All 170 rooms have individually adjustable air conditioning, free WIFI, TV with a wide range of Sky channels and a desk.

  • 170 rooms
  • 162 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Direct dial telephone
    • Baby bed
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,822 reviews

Our guest reviews for ibis Heidelberg Hauptbahnhof

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,524 reviews
Family - 18/11/2018 TripAdvisor review
« NOISY!!! »

Good location, facilities were fine but the noise was loud and constant for 3 days. In the evenings the station was busy and that was understandable noise. But from 7am each morning and for the rest of the day there was drilling and hammering all the time. It sounded like they were rebuilding the hotel directly next to my room... I would avoid this location until they complete all the building works or unless you are very comfortable with a very noisy environment and can sleep through anything...

Solo travel - 17/11/2018 TripAdvisor review
« Convenient to main train station »

I was really impressed about the hotel and its located 2 min walk from main train station. At first I was skeptic booking hotels near train stations because of the noise, but I was very surprised that I couldn't hear any trains even though my room was behind tracks. I travelled to many places outside heidelberg, so this was the perfect hotel with easy access to city center by tram or bus. The hotel is under renovation until 2019 and the reception did inform me of the times where I can expect noise. I will definately stay again. Only complaint is the bathroom toilet is so tight in one corner, it would be very difficult for anyone who is big and tall to sit on the toilet.

Gorky S. Couples - 09/11/2018 AccorHotels certified review
« Better than expected »

Reasonable sized room, good bathroom, nice ambiance, excellent breakfast buffet, so close to the station. Only one minor issue, no hand towels provided. overall, perfect, and would stay again if visiting Heidelberg.

Mihai Couples - 06/11/2018 AccorHotels certified review
« The hotel was everything i was expecting it to be »

The hotel was very clean and quite rooms, close to the city center

Raziuddin S. Business - 06/11/2018 AccorHotels certified review
« Overall stay was Satisfactory only. »

It was nice staying at ibis hotel. I noticed that the bed covers and pillow covers were not changed / replaced on daily basis for which I feel uncomfortable.

Anonymous Couples - 05/11/2018 AccorHotels certified review
« Great! »

We had a lovely stay here at the IBIS. The staff were incredibly helpful and not only facilitated an early check in but also allowed us to leave bags for a couple of hours after check out. We would have liked to have a kettle in the room but otherwise it was just right. Despite being next to the trainline it was not noisy and we could rest well.

Maria A. S. Business - 02/11/2018 AccorHotels certified review
« Very Good! »

Feel at home! Have been staying at IBIS since 2010 whenever visiting Heidelberg. This occurs quarterly.

Halil Solo - 01/11/2018 AccorHotels certified review
« It was a smooth experience. No bad surprises »

It was a smooth experience. No bad surprises

Peter Business - 26/10/2018 AccorHotels certified review
« Just OK. »

The stay was OK. I expected little bit more for the price. The sound isolation was really miserable. He room was small, but OK.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER R., Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Also we would like to inform you that we will renovate our rooms later this year and present our house in a new charming style We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Manager

Apolodor Business - 21/10/2018 AccorHotels certified review
« Ok »

Short, loud, unimpressive. But also quite ok for one night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Manager

Anonymous Business - 20/10/2018 AccorHotels certified review
« Good Location, Friendly Staff, Clean. »

All fine. The bathroom could be a bit larger.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Manager

Anonymous Solo - 19/10/2018 AccorHotels certified review

The only let down was the smell of cigarette smoke when opening the room door and going to the lifts. It was a compact room but clean and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear RYLEE W., We very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. Also we would like to inform you that we will renovate our rooms later this year and present our house in a new charming style, we will be a completely non-smoking hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Winston S. Families - 16/10/2018 AccorHotels certified review
« room and bath too small »

We stayed in room 209, my children in room 211, the room is too small for 2 persons and especially the bath is much too small. The additional charge for the weekend ( 109 instead of 89 €) is also an issue. I relied on Ibis for low price with acceptable comfort. Next time I will look for alternatives.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HENRY R., Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We would also like to inform you that we will renovate our rooms later this year and present our house in a new charming style, in addition we will receive family rooms It would be nice if you decided on our next visit again for our house and give us the opportunity to convince you of our service / services. Sincerely, Hotel Manager

Sharan Business - 15/10/2018 AccorHotels certified review
« Decent »

It was a nice experience. Well connected by tram and bus to most localities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Manager

Anonymous Business - 15/10/2018 AccorHotels certified review
« Coorectly priced hotel room situated close to the main station. »

The room was spacious enough for just sleeping. The bathroom was a little bit small for a big man like me (1,90m). Not a lot of leg room when sitted on the toilette. The breakfast buffet was copious and good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.It is very important to us to maintain the large selection at the breakfast buffet and to offer the best food quality Sincerely, Hotel Manager

Sorel Couples - 11/10/2018 AccorHotels certified review
« Roof over your head no sleep »

Location, cleaniness, personal all good! But the beds are so soft, it is a roof over your head but not a hotel. Didn’t, couldn’t sleep at all. Also, you can hear everything on the hallway from room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TM A., Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Manager

Andrew M. Families - 08/10/2018 AccorHotels certified review
« Comfortable »

Handy for the station, buses and taxis are very good to get you to the altstad

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Manager

L. Solo - 07/10/2018 AccorHotels certified review
« A short stay »

A clean room with air-conditioning. It's near the main train station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KAI KWONG L., We very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Anonymous Business - 04/10/2018 AccorHotels certified review
« okay »

Booking was easy online, all information (address etc) was transferred but I had to fill in a form with the same information again. The room key did not work first, then it worked, but the room was already occupied, I finally got a room and I was satisfied with the room and the comfort. The breakfast was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Manager

Anonymous Business - 03/10/2018 AccorHotels certified review
« Clean and simple room, okay for a short business stay »

In general, I was satisfied with my stay at the ibis Hotel in Heidelberg. Breakfast was good, service was friendly and the room was clean. However, the room was quite neat and thus, not very well suited for a longer stay or for two persons. I missed a bit of cozyness and atmosphere in the room. However, regarding the very high hotel room prices in Heidelberg, it was satisfying and okay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LEYK J., We very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

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