Hotel - ibis Heidelberg Hauptbahnhof
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Heidelberg Hauptbahnhof Hotel

3.5/5 1,482 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed 8  EUR
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Beach and water sports  (Nearby)
    • Pedal boat (Nearby)
    • Rowing (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Paying, Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

Soundproofing makes your room a peaceful haven and you can enjoy the ultimate in comfort in your Sweet Bed by ibis bed. All 170 rooms have individually adjustable air conditioning, free WIFI, TV with a wide range of Sky channels and a desk.

  • 170 rooms
  • 162 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Direct dial telephone
    • Baby bed
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for ibis Heidelberg Hauptbahnhof

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,482 reviews
Couples - 03/07/2018 TripAdvisor review
« Location »

It's pretty trivial considering how everything was very satisfactory, but a couple of extra hooks to keep the curtains closed properly on these short summer nights would be great. We were waking very early as a result of sunlight coming in. Roomier than some Ibis and a supermarket just over the road.

Couples - 19/06/2018 TripAdvisor review
« Insufficient space »

Room not big enough - no room to store suitcases, limited hanging space for clothes, no drawers only open shelves. limited space beside bed for getting in and out. Bathroom was very small and cramped. Was informed on arrival that the hotel only had showers not baths, wife has mobility problems and as the shower was about 20 cm off the floor without any grab rails it was not easy to use. When booking the lack of a bath was not mentioned, I would not have chosen this hotel. On the plus side breakfast was excellent, location of hotel was good for trams, buses and trains.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

mspaddler Solo travel - 31/05/2018 TripAdvisor review
« Basic Hotel in the Heart of Heidelberg »

Simple, comfortable hotel in the Heart of Heidelberg. Next door to the train station but also free parking so whichever way to travel the hotel has you covered. Rooms are compact as you would expect in a basic hotel the breakfast was worth paying for as there was a very good selection of food on the buffet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Couples - 21/04/2018 TripAdvisor review
« Passing through area »

Hotel appeared convenient before returning to Frankfurt Airport and near a nice city. Hotel is at rail station which is at least 20 min walk from Old Town and even further from the Palace. Room allocated was above rail lines but not too noisy unless window left open. Air con in room helped in this respect. Bathroom quite small but adequate. Only one towel each. Bed reasonably comfortable. Only snacks available so did not eat in hotel. Breakfast also costly at 6-11 euros each so walked to cafe in station. Drinks in bar were similar prices to in town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Couples - 03/04/2018 TripAdvisor review
« Average hotel, well located near the train station »

Normal, breakfast ok, well located, the room was not complete clean, I saw some spider nets in the corners, the hotel is located besides the main train station and its well connected to the city center via bus or metro.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Business - 11/02/2018 TripAdvisor review
« Excellent »

This hotel is very quiet. The personel is very kind. The hotel has a private parking behind the hotel. The room is not very warm but with the heater it is ok. The temperature in the bathroom is nevertheless quiet cold.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Business - 20/01/2018 TripAdvisor review
« Good location and service »

good location near railway station. pleasant and efficient staff. Difficulty wsith accessing electric supply with its German plugs that do not appear compatable with European standard 2 round pin adaptors.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Friends getaway - 12/01/2018 TripAdvisor review
« Heidelberg »

Hi from Heidelberg Ibis Heidelberg is a very money worth place to stay when in Heidelberg 1 min from HBF and from restaurants eg Mc Donalds etc... so its recomendable for all cheep price also so its a stay and the staff are multi language duuds... nice job ...

Our hotel has responded to the review
Our hotel has responded to the review

Sehr verehrter Gast, wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im ibis Heidelberg Hauptbahnhof die Zeit genommen haben, uns zu schreiben. Die Hotels der Marke ibis setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Ihre Meinung ist für uns daher von größtem Interesse. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen General Manager

Umitiris Business - 18/11/2017 TripAdvisor review
« Home address at Heidelberg »

Every year two times and sometimes even 3 I stay at Ibis Heidelberg for my business and leisure, alone or even with accompanying friends or business partners. I enjoy the hospitality, the confort , price and the rich breakfast a lot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Family - 27/10/2017 TripAdvisor review
« Very practical hotel in a perfect location »

It is an Ibis. A small room, but with everything you need. No location can be better than this. It is next to the main train station from where you can go anywhere by all types of transportation; trains, S-Bahn. tram, bus. The breakfast is a bit expensive, 11 euros per person.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Friends getaway - 25/10/2017 TripAdvisor review
« Good value »

I needed to stay near the railway station and was looking for budget accomodation for a two night stay. This hotel ticked both boxes; indeed, the view from the window (back) of the hotel was of nothing other than the railway platforms (not romantic!!). However, I only ever intended to sleep and shower there, so that was fine by me, and I was pleased to find that the sound-proofing of the double glazed windows almost completely muffled the noise of the station tannoy (and luckily Heidelberg station doesn't seem to have many trains at night). The room was small, but had everything I actually needed, and it was just about big enough for me and my room-mate to not trip over each other.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Solo travel - 17/10/2017 TripAdvisor review
« Location »

The hotel is in easy reach of all transport,to get you to all the points of interest.The room was a little compact but very clean and well planned with good storage.The breakfast had a great variety of food on offer and the dining area was light and spacious.The Hotel staff were very helpful and cheerful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Couples - 16/10/2017 TripAdvisor review
« Time Traveller »

This hotel is ideal for commuters and sightseers alike, as it is conveniently situated beside the main railway station. The old town is a short taxi ride away and the hotel itself is very comfortable and good value for money. The staff are very helpful and the atmosphere is calm and relaxed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Couples - 04/10/2017 TripAdvisor review
« Excellent for train travellers. »

Convenient to train station however a bit of a walk into the old town. It is a flat interesting walk though. However, buses and trams are available. Room was fine. Quiet, clean with good wifi. Reception staff helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Couples - 04/10/2017 TripAdvisor review
« OK but would not stay there again »

We stayed here for one night on a journey from Brussels to Munich. The hotel was located next to the main train station but that is some more than a mile from Heidelberg old town so it was a bus or taxi ride to find restaurants etc. The room was clean but very small with very little hanging space for clothes. The toilet and shower was also very cramped. It was particularly disappointing to find that the room had no tea or coffee making facilities - if I'm paying 100 Euros per night, a kettle and a few tea bags doesn't seem an unreasonable expectation. If I were making this trip again, I would probably look for an hotel nearer to the Old Town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

pavel256 Business - 02/10/2017 TripAdvisor review
« Small but nice room, ideal for business trips »

- clean and nice room, - very good location, close to train, local and international buses, and city transport, ideal for business trips, good table for evening work in the room, - it would be nice to have a small fridge and a safe in the room, - comfortable large bed, - small bathroom with limited space, - the air-condition in the room could not be completely turned off (even if turned-off, it operated).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

470gordonf Business - 27/09/2017 TripAdvisor review
« They make life easy »

The latest in a series of stays. Every thing works.....booking...check-in...clean-room...check out....all done - no problems Great service from excellent staff. but this is a crap review site ....I don't need to type more than 200 chars

Couples - 27/09/2017 TripAdvisor review
« Not as expected from ACCOR ASSOCIATES HIGH Standards. »

Early but tired looking forward to settle down, but was disappointedly told could not check in till 3 pm . Cause we were EARLY , we had no choice but to wander a few hours,,but after 2 hours I remembered that you could check in...All the staff at the front desk was dammed surprised!! They could not say a thing, and told them I went ahead an check in. Room was small and the bathroom was smaller. PAUL BANYON, couldn't even fit in the shower, much more to sit on the toilet seat. There were no water to be had to drink! Staff wasn't to friendly nor spoke English...People working at the front desk , should be able to speak English! There was one clerk that work grave yard shift that spoke well. At the end of our stay, I ask the front desk to call a cab for me Her response was, there was a cab 500 feet away, just walk over there. Never again .I well tell my friends about our experience with IBIS

Couples - 25/09/2017 TripAdvisor review
« long weekend »

the room was very small not much room at all, staff on the bar at night did not know how to pour a beer properly and how to use the till it took at least 10 mins to serve 2 people. breakfast was good but the staff were very slow at clearing the tables of dirty trays.

Couples - 24/09/2017 TripAdvisor review
« good hotel in convenient location »

pleasant hotel, nice breakfast, very conveniently located for a walk into the city, parking behind the hotel is convenient if limited so arrive early, its next the station but noise is not really a problem

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