Hotel - ibis Heidelberg Hauptbahnhof
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Heidelberg Hauptbahnhof Hotel

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3.5/5 1,426 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Beach and water sports  (Nearby)
    • Pedal boat (Nearby)
    • Rowing (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

Soundproofing makes your room a peaceful haven and you can enjoy the ultimate in comfort in your Sweet Bed by ibis bed. All 170 rooms have individually adjustable air conditioning, free WIFI, TV with a wide range of Sky channels and a desk.

  • 170 rooms
  • 70 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Crib on request
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,410 reviews

Our guest reviews for ibis Heidelberg Hauptbahnhof

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,426 reviews
TripAdvisor review
Business - 11/02/2018
« Excellent »

This hotel is very quiet. The personel is very kind. The hotel has a private parking behind the hotel. The room is not very warm but with the heater it is ok. The temperature in the bathroom is nevertheless quiet cold.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

AccorHotels certified review
Neil S. Business - 10/02/2018
« Good »

Very friendly staff - great stay I'm coming back

Our hotel has responded to the review
Our hotel has responded to the review

Dear NEIL S., We very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

TripAdvisor review
Business - 20/01/2018
« Good location and service »

good location near railway station. pleasant and efficient staff. Difficulty wsith accessing electric supply with its German plugs that do not appear compatable with European standard 2 round pin adaptors.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

TripAdvisor review
Friends getaway - 12/01/2018
« Heidelberg »

Hi from Heidelberg Ibis Heidelberg is a very money worth place to stay when in Heidelberg 1 min from HBF and from restaurants eg Mc Donalds etc... so its recomendable for all cheep price also so its a stay and the staff are multi language duuds... nice job ...

Our hotel has responded to the review
Our hotel has responded to the review

Sehr verehrter Gast, wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im ibis Heidelberg Hauptbahnhof die Zeit genommen haben, uns zu schreiben. Die Hotels der Marke ibis setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Ihre Meinung ist für uns daher von größtem Interesse. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen General Manager

AccorHotels certified review
Andreas R. Business - 02/12/2017

alles okay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREAS R., We very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

AccorHotels certified review
Joao B. Couples - 18/11/2017
« My Home in Heidelberg »

I always stay at Ibis when I'm in Heidelberg and it has been always a good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIA WEISS, We very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

TripAdvisor review
Umitiris Business - 18/11/2017
« Home address at Heidelberg »

Every year two times and sometimes even 3 I stay at Ibis Heidelberg for my business and leisure, alone or even with accompanying friends or business partners. I enjoy the hospitality, the confort , price and the rich breakfast a lot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

AccorHotels certified review
Janet S. Families - 30/10/2017
« A good night‘s sleep in a comfortable bed then a satisfactory breakfast. »

I was greeted by a friendly helpful receptionist late on the evening; I had hot chocolate in my room then slept well in a very comfortable bed. The room was cosy but not too warm. The bathroom was small but adequate and I enjoyed a good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANET S., We very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

TripAdvisor review
Family - 27/10/2017
« Very practical hotel in a perfect location »

It is an Ibis. A small room, but with everything you need. No location can be better than this. It is next to the main train station from where you can go anywhere by all types of transportation; trains, S-Bahn. tram, bus. The breakfast is a bit expensive, 11 euros per person.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

TripAdvisor review
Friends getaway - 25/10/2017
« Good value »

I needed to stay near the railway station and was looking for budget accomodation for a two night stay. This hotel ticked both boxes; indeed, the view from the window (back) of the hotel was of nothing other than the railway platforms (not romantic!!). However, I only ever intended to sleep and shower there, so that was fine by me, and I was pleased to find that the sound-proofing of the double glazed windows almost completely muffled the noise of the station tannoy (and luckily Heidelberg station doesn't seem to have many trains at night). The room was small, but had everything I actually needed, and it was just about big enough for me and my room-mate to not trip over each other.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

TripAdvisor review
Solo travel - 17/10/2017
« Location »

The hotel is in easy reach of all transport,to get you to all the points of interest.The room was a little compact but very clean and well planned with good storage.The breakfast had a great variety of food on offer and the dining area was light and spacious.The Hotel staff were very helpful and cheerful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

TripAdvisor review
Couples - 16/10/2017
« Time Traveller »

This hotel is ideal for commuters and sightseers alike, as it is conveniently situated beside the main railway station. The old town is a short taxi ride away and the hotel itself is very comfortable and good value for money. The staff are very helpful and the atmosphere is calm and relaxed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

AccorHotels certified review
Time T. Couples - 15/10/2017
« Great little place »

Relaxed and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear HAYDN B., We very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

TripAdvisor review
Couples - 04/10/2017
« Excellent for train travellers. »

Convenient to train station however a bit of a walk into the old town. It is a flat interesting walk though. However, buses and trams are available. Room was fine. Quiet, clean with good wifi. Reception staff helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

TripAdvisor review
Couples - 04/10/2017
« OK but would not stay there again »

We stayed here for one night on a journey from Brussels to Munich. The hotel was located next to the main train station but that is some more than a mile from Heidelberg old town so it was a bus or taxi ride to find restaurants etc. The room was clean but very small with very little hanging space for clothes. The toilet and shower was also very cramped. It was particularly disappointing to find that the room had no tea or coffee making facilities - if I'm paying 100 Euros per night, a kettle and a few tea bags doesn't seem an unreasonable expectation. If I were making this trip again, I would probably look for an hotel nearer to the Old Town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

AccorHotels certified review
Diane Couples - 03/10/2017
« Helpful staff and good location »

The room was clean although small but was good enough for what we wanted. Shame they don't offer tea and coffee making facilities. It was in a good location to either walk to the centre if use public transport

Our hotel has responded to the review
Our hotel has responded to the review

Dear DIANE H., Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

AccorHotels certified review
Helen Couples - 02/10/2017
« Convenient, »

Very convenient for train and bus services. A bit of a walk into the old town but a tram/bus is available as well. Room was a typical Ibis room. Staff very pleasant and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HELEN MARY S., We very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

TripAdvisor review
pavel256 Business - 02/10/2017
« Small but nice room, ideal for business trips »

- clean and nice room, - very good location, close to train, local and international buses, and city transport, ideal for business trips, good table for evening work in the room, - it would be nice to have a small fridge and a safe in the room, - comfortable large bed, - small bathroom with limited space, - the air-condition in the room could not be completely turned off (even if turned-off, it operated).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

TripAdvisor review
470gordonf Business - 27/09/2017
« They make life easy »

The latest in a series of stays. Every thing works.....booking...check-in...clean-room...check out....all done - no problems Great service from excellent staff. but this is a crap review site ....I don't need to type more than 200 chars

TripAdvisor review
Couples - 27/09/2017
« Not as expected from ACCOR ASSOCIATES HIGH Standards. »

Early but tired looking forward to settle down, but was disappointedly told could not check in till 3 pm . Cause we were EARLY , we had no choice but to wander a few hours,,but after 2 hours I remembered that you could check in...All the staff at the front desk was dammed surprised!! They could not say a thing, and told them I went ahead an check in. Room was small and the bathroom was smaller. PAUL BANYON, couldn't even fit in the shower, much more to sit on the toilet seat. There were no water to be had to drink! Staff wasn't to friendly nor spoke English...People working at the front desk , should be able to speak English! There was one clerk that work grave yard shift that spoke well. At the end of our stay, I ask the front desk to call a cab for me Her response was, there was a cab 500 feet away, just walk over there. Never again .I well tell my friends about our experience with IBIS

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