Hotel - ibis Heidelberg Hauptbahnhof
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Heidelberg Hauptbahnhof Hotel

3.5/5 1,511 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Beach and water sports  (Nearby)
    • Pedal boat (Nearby)
    • Rowing (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

Soundproofing makes your room a peaceful haven and you can enjoy the ultimate in comfort in your Sweet Bed by ibis bed. All 170 rooms have individually adjustable air conditioning, free WIFI, TV with a wide range of Sky channels and a desk.

  • 170 rooms
  • 162 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Direct dial telephone
    • Baby bed
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,626 reviews

Our guest reviews for ibis Heidelberg Hauptbahnhof

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,511 reviews
Galina Families - 19/09/2018 AccorHotels certified review
« Comfortable »

Our breakfast was perfect, the staff in the hotel was very friendly. We asked for a room with a nice view, and they gave us what we wanted. I’ll give you only 9 out of 10, because our room was pretty small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Manager

Vic Families - 18/09/2018 AccorHotels certified review
« Accessible, convenient and offers good value »

My check-in experience was fantastic. I was seeking a room at the last minute and the customer service representative was able to use my Ibis points to give me a discount; so I was pleased about this. The location is convenient for getting around the town of Heidelberg. The room was clean with basic amenities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NGOZI O., We very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Al Couples - 17/09/2018 AccorHotels certified review
« Great overnight stay »

Perfect place to stay prior to very early morning train departure the next day. Ibis Heidelberg Hbf more than satisfied our needs. Although others complained about the small size of room and bath, we were very pleases with both. Hotel had a very efficient process for on-line check in and check out. Even allowed for us to have early check in at a very reasonable cost. Front desk personnel were excellent. Will not hesitate to stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALLAN V., We very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Michael B. Business - 15/09/2018 AccorHotels certified review
« Very satisfactory »

Everything was as good as expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Manager

Couples - 14/09/2018 TripAdvisor review
« Ibis Heidelberg Hbf »

Great place to stay overnight before very early train departure the following morning. Visit Heidelberg quite often but this was first stay at the Ibis. Saw several reviews complaining about size, particularly the bathrooms. My opinion is that everything is quite comfortable and met our needs very well. Excellent process for checking in (and out) on-line. Took advantage of a reasonable extra charge for checking in early. Will use this hotel in the future when we have an early train departure. Also was a quite reasonable price.

Michelle Friends - 13/09/2018 AccorHotels certified review
« Very small room but comfy »

It was a good night. The bed and linens are ok and the room was comfortable. It was unfortunately very small and I had to put my luggage on the floor. Other than that, it was OK

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Manager

Kenneth D. Couples - 12/09/2018 AccorHotels certified review
« Great hotel great breakfast »

Great experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Manager

Anonymous Couples - 09/09/2018 AccorHotels certified review
« O.k. »

When we changed rooms our stay was much more comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Manager

M. Business - 09/09/2018 AccorHotels certified review
« A good night »

I had a good night there. Unfortunately could not connect to the wifi though (maybe too weak in top floor or problem with my own phone, I don't know - it was not very important, so I did not inquire to try and solve it...). Bed was comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hotel Manager

Couples - 30/08/2018 TripAdvisor review
« Comfortable and convenient, but ... »

Very well situated next to Heidelberg Hauptbahnhof, with tram and bus stops nearby. Very comfortable beds, very clean rooms. Breakfast excellent. Service friendly and helpful. BUT ... the bathrooms are so small and inconvenient! I know a lot of people who simply would not be able to fit on the toilet between the wall and the basin!

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thanks for your visit! We are very pleased to read that you liked our hotel, service, quality. We will gladly pass on your words of praise to our employees. It is very important to us to maintain the large selection at the breakfast buffet and to offer the best food quality We look forward to welcoming you back soon and send you warm greetings Manager

Vargas Families - 28/08/2018 AccorHotels certified review
« Good »

It was good, really awesome breakfast !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Manager

Manuel P. P. Couples - 27/08/2018 AccorHotels certified review
« GREAT LOCATION »

The Ibis is just about a 3' walk from the train station, 15' from down town, 4 to 5' minute walk from the tram, having Mac Donald and the Metropolis Lounge at next door. The reception team was very helpful and able to give the information required. If it rains, umbrellas are available in reception. The bed was comfortable with clean sheets and the towells were well washed and white.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MANUEL P., We very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. It is always a pleasure to receive positive feedback. We are happy to read that you were very satisfied with our service and that you could enjoy your stay with us to the fullest Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Daniel J. Families - 24/08/2018 AccorHotels certified review
« Great quick stay »

Very comfortable stay at a convenient location. The property had all the amenities we needed for our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANIEL J., We very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your assessment shows that we are on the right track and helps us to constantly review the quality guidelines of our company and to adapt them to the wishes of our guests Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Anonymous Couples - 22/08/2018 AccorHotels certified review
« Good, clean and comfortable. »

Enjoyed our stay. Friendly staff. But car parking under bridge was some distance away from the hotel and felt unsafe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID J., We very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. We offer our guests free parking, as the parking in front of the hotel are the most sought after, we also offer additional free parking 250 meters from the hotel. For the directions we divide flyers with directions and exact directions, direct route to the hotel, to each guest. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Inge Solo - 17/08/2018 AccorHotels certified review

super

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Manager

Eduardo G. Business - 14/08/2018 AccorHotels certified review
« Excellent Services!! »

i feel like in my own house, all the amenities was great, the room clean, the bed so comfortable. The breakfast was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDUARDO G. GARCIA, We very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Raivo H. Solo - 07/08/2018 AccorHotels certified review

Just an explanation about the wifi situation. According to Accorhotels app (and probably also to the accorhotels.com) I was entitled to "free wifi worldwide". However on the first log-on attempt I was prompted to subscribe to a service for extra cost, which I refused and chose to use 4g instead. Therefore no actual knowledge of the wifi speed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAIVO H., We very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Joyce Solo - 27/07/2018 AccorHotels certified review

The room was okay but the air conditioning didn’t work very well, the wifi was spotty and there were no outlets by the bed to plug in my tablet. These are all things you need to improve to attract repeat business.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOYCE E., Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Couples - 23/07/2018 TripAdvisor review
« Hotel at railway station »

is a standard IBIS hotel, but breakfast is better. parking location is a little difficult to find, but is available really close to the Railway station, but I requested a room in front. all public transportation and taxi in front of the hotel to get to the altstadt it takes min 15 minutes on foot tramticket 2.6 euro very frendly personnel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Couples - 03/07/2018 TripAdvisor review
« Location »

It's pretty trivial considering how everything was very satisfactory, but a couple of extra hooks to keep the curtains closed properly on these short summer nights would be great. We were waking very early as a result of sunlight coming in. Roomier than some Ibis and a supermarket just over the road.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

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