Hotel - ibis Heidelberg Hauptbahnhof
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Heidelberg Hauptbahnhof Hotel

3.5/5 1,482 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed 8  EUR
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Beach and water sports  (Nearby)
    • Pedal boat (Nearby)
    • Rowing (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Paying, Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

Soundproofing makes your room a peaceful haven and you can enjoy the ultimate in comfort in your Sweet Bed by ibis bed. All 170 rooms have individually adjustable air conditioning, free WIFI, TV with a wide range of Sky channels and a desk.

  • 170 rooms
  • 162 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Direct dial telephone
    • Baby bed
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.2/5 AccorHotels Rating 1,490 reviews

Our guest reviews for ibis Heidelberg Hauptbahnhof

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,482 reviews
Couples - 03/07/2018 TripAdvisor review
« Location »

It's pretty trivial considering how everything was very satisfactory, but a couple of extra hooks to keep the curtains closed properly on these short summer nights would be great. We were waking very early as a result of sunlight coming in. Roomier than some Ibis and a supermarket just over the road.

Couples - 19/06/2018 TripAdvisor review
« Insufficient space »

Room not big enough - no room to store suitcases, limited hanging space for clothes, no drawers only open shelves. limited space beside bed for getting in and out. Bathroom was very small and cramped. Was informed on arrival that the hotel only had showers not baths, wife has mobility problems and as the shower was about 20 cm off the floor without any grab rails it was not easy to use. When booking the lack of a bath was not mentioned, I would not have chosen this hotel. On the plus side breakfast was excellent, location of hotel was good for trams, buses and trains.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Rod S. Solo - 03/06/2018 AccorHotels certified review
« A typically efficient Ibis hotel in the best location for transport links. »

Clean efficient hotel in the typical Ibis style. Bright open breakfast room. Good parking facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RODNEY S., We very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Simon Couples - 03/06/2018 AccorHotels certified review
« Perfectly fine »

Clean and comfortable room, helpful and courteous staff, parking on site, cold beer on a hot day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIMON N., We very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

mspaddler Solo travel - 31/05/2018 TripAdvisor review
« Basic Hotel in the Heart of Heidelberg »

Simple, comfortable hotel in the Heart of Heidelberg. Next door to the train station but also free parking so whichever way to travel the hotel has you covered. Rooms are compact as you would expect in a basic hotel the breakfast was worth paying for as there was a very good selection of food on the buffet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Janet Families - 25/05/2018 AccorHotels certified review
« A satisfactory stay »

A good night’s sleep in a comfortable bead and an enjoyable breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANET S., We very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Fiona T. Business - 24/05/2018 AccorHotels certified review
« Friendly service and great convenience. »

Easy check-in, good directions for parking, comfortable room and helpful staff.

Lars P. Couples - 21/05/2018 AccorHotels certified review
« A bit tired and uninspired ibis hotel, that could do with a makeover. »

I can't help thinking thst this ibis hotel would really need a makeover, to meet the standards of many other ibis hotels. Especially considering the rate they charge, which on this sunday was higher than many competitors. I would hope that they at the same time would change it to a non smoking hotel. The basic standard are allright, and the beds are of cource perfect, according to ibis standards. But the hotel is very dated and uninspired, and this also seemed to affect the staff. The breakfast buffet did not impress either. Heidelberg is however a lovely place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LARS P., Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Manager

Peter Couples - 20/05/2018 AccorHotels certified review
« Great »

All OK. Easy parking. Good breakfast and staff.

Anon Families - 19/05/2018 AccorHotels certified review
« Have had a lot better at this hotel »

First Night Room floor flooded, called maintenance in the morning moved to another room, that had not been prepared. No problem as we were off out for the day. No welcome drink was offered. IBIS Business and IBIS Gold Member.

Couples - 21/04/2018 TripAdvisor review
« Passing through area »

Hotel appeared convenient before returning to Frankfurt Airport and near a nice city. Hotel is at rail station which is at least 20 min walk from Old Town and even further from the Palace. Room allocated was above rail lines but not too noisy unless window left open. Air con in room helped in this respect. Bathroom quite small but adequate. Only one towel each. Bed reasonably comfortable. Only snacks available so did not eat in hotel. Breakfast also costly at 6-11 euros each so walked to cafe in station. Drinks in bar were similar prices to in town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Couples - 03/04/2018 TripAdvisor review
« Average hotel, well located near the train station »

Normal, breakfast ok, well located, the room was not complete clean, I saw some spider nets in the corners, the hotel is located besides the main train station and its well connected to the city center via bus or metro.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Anonymous Business - 15/03/2018 AccorHotels certified review
« solides Hotel - IBIS - Standard »

solides Hotel - IBIS - Standard

Business - 11/02/2018 TripAdvisor review
« Excellent »

This hotel is very quiet. The personel is very kind. The hotel has a private parking behind the hotel. The room is not very warm but with the heater it is ok. The temperature in the bathroom is nevertheless quiet cold.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Neil S. Business - 10/02/2018 AccorHotels certified review
« Good »

Very friendly staff - great stay I'm coming back

Our hotel has responded to the review
Our hotel has responded to the review

Dear NEIL S., We very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Business - 20/01/2018 TripAdvisor review
« Good location and service »

good location near railway station. pleasant and efficient staff. Difficulty wsith accessing electric supply with its German plugs that do not appear compatable with European standard 2 round pin adaptors.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Friends getaway - 12/01/2018 TripAdvisor review
« Heidelberg »

Hi from Heidelberg Ibis Heidelberg is a very money worth place to stay when in Heidelberg 1 min from HBF and from restaurants eg Mc Donalds etc... so its recomendable for all cheep price also so its a stay and the staff are multi language duuds... nice job ...

Our hotel has responded to the review
Our hotel has responded to the review

Sehr verehrter Gast, wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im ibis Heidelberg Hauptbahnhof die Zeit genommen haben, uns zu schreiben. Die Hotels der Marke ibis setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Ihre Meinung ist für uns daher von größtem Interesse. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen General Manager

Andreas R. Business - 02/12/2017 AccorHotels certified review

alles okay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREAS R., We very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Joao B. Couples - 18/11/2017 AccorHotels certified review
« My Home in Heidelberg »

I always stay at Ibis when I'm in Heidelberg and it has been always a good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIA W., We very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Umitiris Business - 18/11/2017 TripAdvisor review
« Home address at Heidelberg »

Every year two times and sometimes even 3 I stay at Ibis Heidelberg for my business and leisure, alone or even with accompanying friends or business partners. I enjoy the hospitality, the confort , price and the rich breakfast a lot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

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