Hotel - ibis Heidelberg Hauptbahnhof
section.presentation.hotel.accorhotels
Ibis Hotel Hotel

ibis Heidelberg Hauptbahnhof Hotel

Willy Brandt Platz 3 
69115  HEIDELBERG
GERMANY

1,353 reviews
TripAdvisor Rating Based on 1,353 reviews
See rates
Best price guarantee
From
From 67.50 EUR Non member rate
From 67.50 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Beach and water sports (Nearby)
    • Pedal boat (Nearby)
    • Rowing (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping (Nearby)
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Beach and water sports (Nearby)
    • Pedal boat (Nearby)
    • Rowing (Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)

Catering

  • 1 bar(s)

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

Soundproofing makes your room a peaceful haven and you can enjoy the ultimate in comfort in your Sweet Bed by ibis bed. All 170 rooms have individually adjustable air conditioning, free WIFI, TV with a wide range of Sky channels and a desk.

  • 170 rooms
  • 70 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Crib on request
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,252 reviews

Our guest reviews for ibis Heidelberg Hauptbahnhof

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,353 reviews
AccorHotels certified review
Lwinterer Business - 02/08/2017
« Small problems immediately resolved »

Me keycard didn't work at first, but was immediatly replaced. Apart from that, everything was great, the room was clean and comfy and breakfast was good too.

TripAdvisor review
RoxieLou25 Couples - 30/07/2017
« Good for short stopover »

We stayed here one night. It's a great location, just a minute walk to the train station. Hotel is pretty bare bones, just a simple bed and small bathroom. Walls were very thin, could easily hear people in the hall and other rooms. For our purposes it was comfortable enough. Wouldn't recommend staying here for longer trips.

AccorHotels certified review
Vaibhav P. Business - 19/07/2017
« Toilets could be bigger »

Overall it was good and location is a plus point. Toilet space could be more especially for the comode and breakfast price can be less specially for le Accor gold or platinum members

AccorHotels certified review
Anonymous Couples - 09/07/2017
« Air conditioning did not seem to be very efficient. Beds are a bit harder than I prefer. »

The Ibis Heidelberg Hauptbahnhof is a good hotel for central location and convenience. The breakfast is very good and we were surprised how little of the train station noise was heard. Very quiet. The air conditioning was a little weak for our taste and the beds were harder than we like, but overall we had a good experience.

AccorHotels certified review
T. Business - 08/07/2017
« Was an overall good experience »

Service was very friendly. Room size was OK for only staying overnight. In my opinion there are not enough parking spaces. Also I do not need my bedsheets changed every day. I was alos missing plugs in proximity of the bed.

AccorHotels certified review
Billk Friends - 06/07/2017
« Very good, free parking, comfortable bed, good location. »

See above

TripAdvisor review
Family - 27/06/2017
« Convenient hotel next to the train station »

Although the room and bath room are small in this hotel, it is conveniently located next to the train station, perfect for a short visit to the city. The room is clean and well equipped. Staff are very helpful and efficient. We would stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

AccorHotels certified review
Anonymous Couples - 19/06/2017

They let us in early. But, there was no tissue paper.

AccorHotels certified review
Geet Business - 16/06/2017
« Good experience. »

The experience was pretty good. However, I would request to provide with some basic amenities such as kettle. This would make our stay more convenient and delightful.

TripAdvisor review
Couples - 14/06/2017
« Room is tiny, and you can hear your neighbour. »

Room is very tiny, everything is miniumum. At night, you can hear your neighbour, like using the shower, closing the door. Our room is next to railway. Service is just okay. Won't stay here next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

TripAdvisor review
Family - 11/06/2017
« Practical »

It´s a excellent option because is right beside the train station and in front of public transportation. Parking lot in the back. Amazing breakfast for the fare. Very clean room, despite its size. I recomend indeed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

AccorHotels certified review
Janet Families - 04/06/2017
« Enjoyable »

A very comfortable bed, good breakfast and friendly, helpful staff.

AccorHotels certified review
Ian Couples - 01/06/2017
« Comfortable hotel »

Much quieter than I expected beside train station. Good bed, clean, breakfast ok.

TripAdvisor review
davidcookson2016 Solo travel - 01/06/2017
« Near to the station »

The hotel was near to Heidelberg station as I was very late getting there from Luxembourg.It was a short walk about five minutes and I was glad of the proximity of the hotel for the station for the following morning as I needed to catch a train onwards to Berlin

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

AccorHotels certified review
Delphine Couples - 29/05/2017
« Nightmare experience »

Rooms advertised as perfectly insulated for sleep comfort, in reality a real nightmare and sleep impossible. Yes, the Railway station is not to be heard, but virtually every fly flying by the door is. The room door (and the walls as well, btw.) has no, really no, insulation properties. On the other hand, it is impossible to close the door without a bang, so every time someone enters a room on the floor, one gets woken up. Every word is clearly hearable from the floor. We even had to call a night porter to make someone turn down the TV, because of the loud soccer game. I would strongly discourage from staying in Ibis Heidelberg Hauptbahnhof.

AccorHotels certified review
Anonymous Business - 24/05/2017
« Comfortable bed, convenience location but awful WiFi »

Great location next to the train station and bus stops made travel very easy, air conditioning didn't work and it was warm to had to have the window open which was noisy but not too bad. Comfortable room, good size and value for money. Didn't have breakfast or any food so cant comment on that. Wifi was very bad - I was in room 39 on the ground floor, when I had wifi signal it was fine but I barely had 1 bar in my room and it often fell out to nothing. If i went into the hallway just outside my room I had 2-3 bars so I suspect it is something in the walls/door blocking the signal. I ended up going to the lobby to use the signal there. Would strongly recommend boosting the signal as I wouldn't stay with you again based on this experience.

TripAdvisor review
Business - 10/05/2017
« Great service, old hotel »

The service in the hotel was excellent. Very friendly people working there. The hotel itself is quite old, and the bathroom is very small. Location is at the train station, but I haven't had problems with noise. The old town is about 20-30min walk away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

AccorHotels certified review
Anonymous Couples - 08/05/2017

Perfect location, very clean , the staff friendly and helpful, good price and in general we had a great time

AccorHotels certified review
Anonymous Business - 08/05/2017

Smoke smell in the room. Even sometimes strongly in the night, apparently through the ventilation system. Noisy; since windows close not well, but needs to be anyway open to stand the air (smoke) in the room.

AccorHotels certified review
Anonymous Couples - 04/05/2017

Great location for onward travel and a two minute taxi ride to the old town. The hotel has friendly, helpful staff and well appointed rooms at reasonable prices. Buffet style breakfast is enough to set you up for the day !

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 67.50 EUR Non member rate
From 67.50 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 9.1 km ibis budget Mannheim Friedrichsfeld
ibis budget Mannheim Friedrichsfeld
From
From 39.00 EUR Non member rate
From 39.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 16 km Mercure Mannheim Am Friedensplatz (Opening April 2017)
Mercure Mannheim Am Friedensplatz (Opening April 2017)
From
From 59.00 EUR Non member rate
From 54.87 EUR Member's rate Members’ Rate, join while you book
7.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 18 km Mercure Hotel Mannheim am Rathaus
Mercure Hotel Mannheim am Rathaus
From
From 59.00 EUR Non member rate
From 59.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 20 km ibis Styles Speyer
ibis Styles Speyer Hotel
From
From 73.00 EUR Non member rate
From 69.35 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in HEIDELBERG
See rates