Hotel - ibis Frankfurt Centrum
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Ibis Hotel Hotel

ibis Frankfurt Centrum Hotel

Speicherstrasse 4  Hessen 
60327  FRANKFURT AM MAIN
GERMANY

1,859 reviews
TripAdvisor Rating Based on 1,859 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area
  • Reduced mobility rooms
  • Pet allowed 8  EUR
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area
  • Reduced mobility rooms
  • Pet allowed 8  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Concierge

Leisure and activities

  • Jogging track  (Nearby)

Catering

  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

You are sure to enjoy the sense of wellbeing and your uniquely comfortable Sweet Bed by ibis bed for a good night's sleep. All 233 rooms have air-conditioning, TV with a wide range of Sky channels and a desk. WIFI is available to use free of charge!

  • 233 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 6 family rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 394 reviews

Our guest reviews for ibis Frankfurt Centrum

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,859 reviews
AccorHotels certified review
Joshua A. Business - 07/07/2017
« Average »

There wasn't anything bad particularly. However, for the price, the place was very run down, the bed wasn't very good quality or comfy.

AccorHotels certified review
Anonymous Business - 06/07/2017
« Just ok »

Fit for use and pricing, free internet is slow conecting

AccorHotels certified review
Jerry O. Solo - 04/07/2017
« Excellent value for money  »

Very easy to get to the hotel , great location on the river and clean with friendly check in and check out staff

AccorHotels certified review
John Couples - 04/07/2017
« Great location.  »

The room was small but the location made up for it. It was a short walk from the main train station and altstadt. The hotel seemed short staffed in the evening. We had to wait for service a couple of times while we were there as the desk and bar was unattended and there was no service bell to ring to receive attention. Plenty of staff during the day though.

AccorHotels certified review
Mrs S. C. Couples - 03/07/2017
« Disappointed. Checked in on line, funds held on cc but no room available on arrival at 3am »

Offered a single room despite online check in and email confirming key was ready. Finally at 2am given room in Ibis Style but took over an hour. New room smelt of smoke. Obviously you sold our first room to another customer. We had emailed re late check in as we were at Coldplay after show party. As Accor members we are not happy!

AccorHotels certified review
Robert J. Business - 02/07/2017
« Very simple check-in and check-out »

Same as usual, the check-in and check-out were fast and convenient. Breakfast kept the same well-organized style. As a gold card member of LE CLUB ACCOR HOTELS, I did not get any welcome drink or room upgrade (if any available). This is a little bit disappointed me. However, the location is good to take a jugging along the river and near the railroad station to get some fast food. For a simple one-over-night stay, this is a pretty smart choice.

AccorHotels certified review
Troy Families - 28/06/2017
« Fine »

It was fine. A room with a bed.

AccorHotels certified review
Anonymous Couples - 28/06/2017

Met all our needs.

AccorHotels certified review
Max T. Friends - 27/06/2017
« very good overall »

In line with expectations. Clean rooms, friendly staff

TripAdvisor certified review
Solo travel - 26/06/2017
« Nice property, but »

Nice hotel at great location. BUT: in the middle of a heat wave, the air conditioning was not working. I talked to the reception, they said they'd send someone to fix it but never did. When I checked out they said I should email the hotel manager, which I did, and she never answered my email, which was very disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Creativeglobetrotter, Thank you for taking the time to share your feedback. We work hard to deliver an exceptional guest experience, and it's apparent in your case that we fell short. There has been a misunderstanding between our front office and the maintenace and so a/c was just repaired on monday when I read your Email on my first day after a little holiday. Much to my regret my assistant did not find the time to answer your email last friday. In the meanwhile you have received our answer and compensation. Please accept our apologies for our mistakes. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Catherine Sebai General Manager

AccorHotels certified review
Dr N. Solo - 24/06/2017
« Great place, but hot as hell »

Great location, friendly staff, small but comfortable room. BUT: at peak of heat wave, air conditioning was not working. I advised the reception but they never did anything about it. Very upsetting.

AccorHotels certified review
Anonymous Couples - 24/06/2017

Very clean and friendly staff

TripAdvisor certified review
lausanne915 Family - 24/06/2017
« Basic stay »

Small bathroom, no tea kettle, not too welcoming greetings but good value for money and location -10 min. from train station and very close to park - Good for one night transit - closet is very tiny - only two staffs were at the front desk and a long line

TripAdvisor certified review
Business - 24/06/2017
« Close to rail station and river »

Good location, convenient parking (15 euros/day June 17). Helpful staff. Hotel clean although its decor is looking a little tired. The rooms and public areas of the hotel could do with a refresh. Tiny tv. Wi-fi very slow. Beds comfortable though.

AccorHotels certified review
Andrew Couples - 23/06/2017
« Room was clean, pleasant and well maintained. »

Front desk was welcoming and had answers (in English) to all our questions.

AccorHotels certified review
Jess Couples - 17/06/2017
« Cosy but very small room »

It was nice we enjoyed the stay and breakfast was good only the room was very small.

AccorHotels certified review
Hew Business - 17/06/2017
« poor wifi »

Poor Wifi , a Lots mosquito in room once u open window

AccorHotels certified review
Ms M. Friends - 11/06/2017
« Very comfortable  »

I had a good stay at the hotel. The staff are friendly and the room was nice. I will definitely come back.

AccorHotels certified review
Fok K. K. Solo - 06/06/2017
« comfortable »

Everything is fine except no kettle. Last time I stayed at Ibis Perth for three nights, it was November of 2008. The room was much bigger and had kettle in the room. Therefore, I bought a kettle in Frankfurt, I left the paper asked the housekeeper to let the room guest to use it in future..

AccorHotels certified review
Anonymous Couples - 05/06/2017
« Welcome in Ibis Frankfurt Centrum is really great.  »

The employees are very helpfull. The room, where we slept, was noisy. They accept to change the room.

Our most recent 20 reviews
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