Hotel - ibis Frankfurt Centrum
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Frankfurt Centrum Hotel

4.0/5 2,029 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Self service business centre
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Hotel location

Our rooms

You are sure to enjoy the sense of wellbeing and your uniquely comfortable Sweet Bed by ibis bed for a good night's sleep. All 233 rooms have air-conditioning, TV with a wide range of Sky channels and a desk. WIFI is available to use free of charge!

  • 233 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 6 family rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Remote control TV
    • Direct dial telephone
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,457 reviews

Our guest reviews for ibis Frankfurt Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,029 reviews
Business - 15/10/2018 TripAdvisor review
« Okay, you can do better »

Ibis is always a guarantee of quality. The staff was very friendly, the breakfast rich. Still, things can be improved. The rooms are too hot at night, there is no need for a duvet, you wake up soaked in sweat. The windows in my room was completely sealed. No chance to get fresh air.The black part of the bed, on the side, had a couple of old stains (hopefully dried food, and nothing else) that were dry and had not been cleaned, probably because they were always covered by the duvet. Tell the cleaning personnel to check better!Also, there was a problem with the trams to the Fair, the tram stop near the hotel had changed; as most guests were obviously being there for the Fair, it would have been nice to get some information ahead.

Tom W. Business - 11/10/2018 AccorHotels certified review
« convience »

my flight was in the earlier morning therefore I always stay at this hotel. Staff are very friendly. Rooms are clean.

Anonymous Business - 11/10/2018 AccorHotels certified review

Experience was pleaseant. Hotel room was very clean and comfortable. Breakfast was very good.

Family - 11/10/2018 TripAdvisor review
« good location »

+ good location, not far from Hauptbahnhof & Flixbus station, Sachsenhausen across the river with its traditional restaurants ; excellent breakfast, excellent staff - being a 2*Ibis, rooms are of good size ( clean but not spotless, as usually in Germany ) but bathroom is too small ( luckily has opening window )

Kumar Business - 10/10/2018 AccorHotels certified review
« Memorable »

Like in home

L H. Friends - 10/10/2018 AccorHotels certified review
« Customer service, cleanliness, good breakfast and parking facilities, central. »

I was treated very well by each and every one of the personnel at IBIS Central Frankfurt. I enjoyed a comfortable room, good food and a very central location.

Rajendrasingh Couples - 07/10/2018 AccorHotels certified review
« Nice stay at nice price »

We enjoyed staying in ibis as the river side is near. Very close to floe market.

Anonymous Solo - 06/10/2018 AccorHotels certified review
« Good location, quiet room »

Breakfast similar to other Ibis hotels. Staff very friendly although on arrival reception staff marked wrong location on city map

Paulo A. Solo - 02/10/2018 AccorHotels certified review
« Satisfactory and I’ll recommend. »

Everything went accordingly however the drain in the shower was somewhat clogged. I did not inform the reception since I only stayed for 2 nights and that situation wasn’t that serious.

Anonymous Solo - 01/10/2018 AccorHotels certified review
« practical and adequate. »

Clean adequate room, appropriately priced and equipped.

Mr S. B. Solo - 29/09/2018 AccorHotels certified review

The room did what i needed it to do.

K. Business - 27/09/2018 AccorHotels certified review
« ok »

my first room was not ready, and the plug for electricity did not work

Ananth Business - 25/09/2018 AccorHotels certified review
« Frankfurt Visit 19th September 2018 »

It was a good experience overall

Jenny Families - 25/09/2018 AccorHotels certified review
« Room for improvement »

We were given a room in the basement and there were no lift access. We had to carry 3 huge luggages each weighing 20+kg up and down the stairs. This is very strenuous and unpleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., Thank you for taking the time to tell us about your experience at the ibis Frankfurt Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. My team an I, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are really trying to care about who is sleeping in this 'hidden' floor. Just guest's for 1 night, men before women... Much to our regret we achieve not always. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Catherine Sebai - General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ca… ibis.com • accorhotels.com

Aneta Business - 25/09/2018 AccorHotels certified review
« Clean, neat rooms, friendly service, great location with good price »

Very nice.

Charles B. Business - 25/09/2018 AccorHotels certified review
« Great stay! Friendly check-in and comfortable room! »

Everything was perfect! The room was comfortable, calm, and just nice to stay in. The check-in process was friendly and accommodating; very patient! The breakfast was good and well balanced. They had bacon! That's a BIG plus!!! Oh, and the coffee was amazing!

Joanne L. Friends - 24/09/2018 AccorHotels certified review
« IBIS Frankfurt »

Great

Ali Business - 24/09/2018 AccorHotels certified review
« Short but sweet »

It was great except they mistakenly charged a breakfast but it was resolved quickly

Michal B. Business - 23/09/2018 AccorHotels certified review
« Good location. Everything else terrible »

I had some issues with the invoice. I was overcharged. I had to email people multiple times, as well as talk at the reception to fix it. There was no communication between the employees. I was emailed that my studio is not available, so i will get a standard room for which i will of course pay standard room rate. I received standard room, but was still charged with studio rate. I emailed the same guy to fix it. He told me it will be fixed, but at the check out they tried to charge me again with the studio rate, while i was staying all nights in standard room. What is more, all the nights were charged on the same night on the invoice (like if i booked 3 rooms on 1 night). This does not allow me to expense it on my company. I had to email the guy again to fix it. End of day i got the right invoice, but i will never get back my lost time. Also i requested an iron on my first day, and was asking for it on every other day again (at least twice a day), but i haven’t received it at all (i was staying 3 nights). I also did not get my free upgrade (actually i even got downgrade) or my gift as a platinum status member.

Darryl D. Couples - 13/09/2018 AccorHotels certified review
« Comfortable room, friendly staff »

Well trained staff - friendly, and professional

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