Hotel - ibis Frankfurt Centrum
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Frankfurt Centrum Hotel

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4.0/5 1,959 reviews
All hotels in Frankfurt am main
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area
  • Reduced mobility rooms
  • Pet allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Concierge

Leisure and activities

  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Self service business centre
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Hotel location

Our rooms

You are sure to enjoy the sense of wellbeing and your uniquely comfortable Sweet Bed by ibis bed for a good night's sleep. All 233 rooms have air-conditioning, TV with a wide range of Sky channels and a desk. WIFI is available to use free of charge!

  • 233 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 6 family rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 917 reviews

Our guest reviews for ibis Frankfurt Centrum

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,959 reviews
AccorHotels certified review
김. Business - 19/02/2018
« Tiny & cozy, Clean »

This hotel 2 star but, quite clean. The room is comparably small but, you can enjoy the toilet and shower in your room individually. The cost compared to hotels nearby is quite higher than the others. The other hotel price is mostly included breakfast under similar price condition.

AccorHotels certified review
B. Families - 05/02/2018
« satisfied »

friendly and claen

AccorHotels certified review
Anonymous Business - 02/02/2018

Towels were not clean. There was hair inside one of my towels. This also happened to me last year when I stayed at this hotel, my towels smelled dirty. It would be great if you increased hygiene.

AccorHotels certified review
Huixiu H. Business - 01/02/2018
« Comfortable »

Near the main train station, can find many restaurants around there

AccorHotels certified review
Dee Business - 01/02/2018
« OK. Good location. »

Good location, decent conditions. Housekeeping very careless. They gave us only 1 towel for 2 persons. Then we asked for more towels we got 6 in total. Next day again we had only 1 and they took away even the clean, folded ones that were placed on a table. Next day we got 2 towels to be put on the wet floor and only 1 big. VERY unpleasant. At least the receptionists were very

AccorHotels certified review
Anonymous Couples - 31/01/2018
« Clean, central and friendly staff »

We used it as a base. The room unusually had no shelves for clothes. The tv had no programme in English language but otherwise the hotel met the high standards of accor hotels

AccorHotels certified review
Raul Couples - 29/01/2018
« Great! »

I went for tourism to Frankfurt, and I stayed at Ibis Centrum. It was a great experience, and service was fantastic, the coffee break is lovely and the cleaning of the room. Everything was fine. I can't forget to mention the localisation of the hotel it's just perfect.

AccorHotels certified review
Gary L. D. Solo - 29/01/2018

Pleasant

AccorHotels certified review
G. V. Business - 27/01/2018
« Disappointing compare to my last visit »

First came in November/December 2017, the room was newly renovated and very quiet. When I came this week : besides the relatively old decoration, WC were broken (rift), mold in the shower and the room was relatively noisy (mainly due to a venting grid below the window that couldn't be closed). Otherwise, breakfast / lobby / people were nice.

AccorHotels certified review
Jane Solo - 23/01/2018
« Noisy »

There were people vacuuming in the halls at 9:00 pm. I needed to be sleeping at that time. I called the front desk. They said the vacuuming was necessary because they had late check-ins. Shouldn't the rooms be ready and clean ahead of time? Not left dirty so that you have to clean at 9:00 pm? Also, it was very windy so every time someone else opened a door in the hall, the door to the room would rattle loudly. The door should have better seals or a tighter locking mechanism.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H., Thank you for taking the time to tell us about your experience at the ibis Frankfurt Centrum. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. Last thursday at the beginning afternoon all trains leaving Frankfurt had been cancelled due to the storm 'Friederike' who passed through Germany. Lots of people couldn't leave the city and needed to sleep somewhere. As we were not prepared to this high demand we had to clean all hotel rooms which have been a late check out and also the rooms blocked for the changement of bedding the next morning. Please accept our apologies for having disturbed you. Also you mentioning the doors. In course of our actual renovations the doors also will be revised. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Catherine Sebai - General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ca… ibis.com • accorhotels.com

TripAdvisor review
Family - 22/01/2018
« Reception staff very helpful »

As first time visiting Frankfurt, it was very helpful by the reception staf the information abaut the city and means of locomotion. So it was easy to find out good places to visit and have fun. The visit to Städle Museum is priority.

AccorHotels certified review
Carrie W. Business - 21/01/2018
« Room was not ready upon late evening arrival and room smelled strongly of dirty feet. »

Friendly staff, but room did not feel clean (would likely benefit from removal of carpets).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carrie W., Thank you for taking the time to tell us about your experience at the ibis Frankfurt Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Last thursday at the beginning afternoon all trains leaving Frankfurt had been cancelled due to the storm 'Friederike' who passed through Germany. Lots of people couldn't leave the city and needed to sleep somewhere. As we were not prepared to this high demand we had to clean all hotel rooms which have been a late check out and also the rooms blocked for the changement of bedding the next morning. Please accept our apologies for letting you wait and for the smell in your room. I will forward this to our housekeeping team in order to take more attention. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future Sincerely, Catherine Sebai - General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ca… ibis.com • accorhotels.com

AccorHotels certified review
Anonymous Business - 17/01/2018
« good orientation, garage and good breakfast »

it is always nice and friendly

AccorHotels certified review
Maria H. Couples - 16/01/2018
« Great location, friendly and helpful staff, wonderful breakfast, nice bar, quiet room »

Everything fine except for the pillows. They were too soft. Before there was a choice of pillows but not now. Please add more pillows to the room again. Thank you!

AccorHotels certified review
Jorge B. Couples - 16/01/2018
« Good »

Very good

AccorHotels certified review
Jb Business - 12/01/2018
« Frankfurt Busines stay »

Good stayover for Business in Frankfurt City

AccorHotels certified review
Johan G. Solo - 09/01/2018
« The location in Frankfurt is ideal »

The location in Frankfurt is ideal : you can walk to railway station, river, shopping centre, museum but still quite at night to have a good sleep

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for the great review of our hotel! And also again thank you for your help by accepting the changement of your room category. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Catherine Sebai - General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ca… ibis.com • accorhotels.com

AccorHotels certified review
Elena Couples - 07/01/2018

Small twin room if to compare with some other hotels of IBIS, small bathroom. Color of room a bit strange. Location is perfect. Reception not bad, but some manager could be more friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We regret that you do not like the new design of our rooms. Please let me know what happened during your stay that you got the impression that the manager(s) could be more friendly. It is feedback like yours that we learn from and use to improve. My team and I work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Catherine Sebai - General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ca… ibis.com • accorhotels.com

AccorHotels certified review
Nguyen Families - 04/01/2018
« Good location. Thin walls. »

We were only there for one night to catch the early morning flight. The location is perfect: on the river with the view, on a tram line, and restaurant around the corner. The room was quite small with an odd shape. There was not a good way to open two suitcases without setting them on the beds or the desk. The wall front wall was extremely thin. We endured the footsteps and the talking in the hallway throughout the night. Luckily we were so tired that around midnight we were completely out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I would like to ask you to tell me more about your impressions. Why did you not feel welcome? What could we have done better? If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Catherine Sebai - General Manager Ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ca… ibis.com • accorhotels.com

AccorHotels certified review
G. S. Business - 02/01/2018
« Comfortable, marvellous view »

I always like staying at the ibis centrum

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