ibis Essen Hauptbahnhof Hotel 2 stars

TripAdvisor rating 3.5/5 603 reviews
ibis Essen Hauptbahnhof
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Room 1

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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • Self service business centre

Hotel location

ibis Essen Hauptbahnhof

Hollestrasse 50
45127
essen
germany

Tel: +4920124280

Fax: (+49)201/2428600

Contact email

Check-in from 15h00

Check out up to 12h00

  • S1 :   S1 HAUPTBAHNHOF

  • By plane

    DORTMUND WICKEDE At 35km / 21.88 miles

  • By plane

    DUESSELDORF At 35km / 21.75 miles

  • By car

    ESSEN SUED A 52 At 3km / 1.86 miles

  • By car

    HUTTROP A40 At 1.5km / 0.94 miles

  • By train

    HAUPTBAHNHOF At 0.3km / 0.19 miles

GPS :51.45295, 7.018522

Our accommodations

The feel-good amenities of our 144 rooms include individually adjustable air conditioning, Sweet Bed by ibis beds for a great night's sleep, free WIFI and a flat-screen TV with many additional Sky channels.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 13
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 13
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Essen Hauptbahnhof

100% genuine reviews from our guests

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AccorHotels Rating 4.2/5

770 reviews

tripadvisor

TripAdvisor Rating 3.5/5

603 reviews

Good but lots of small details missed

Customer review rating 4.2/5

Anonymous Solo - 01/10/2019 AccorHotels review

The staff were helpful, the breakfast was as usual great and the bed was comfortable. Thee are all the important things. Unfortuntely the room was very hot and the staff explained that the airconditioning does not work in this in between season. They arranged to open the window which cooled the room but the downside of that was a lot of traffic noise and drunks shouting throughout the night. The other thing was that the hotel did not offer any of th extras that were included in the rate (welcome drink and restaurant voucher). While it wasnt a big deal to me, I can imagine othwrs being less happy. I am sure it was n oversight but seems a bit odd for a big chain like Accor not to have procedures that display all the advertised incusions for the staff to fulfil

Excellent as always

TripAdvisor rating 3.5/5

Jonathan B Couples - 26/09/2019 TripAdvisor review

Well situated for the centre of town and the train station, but not *too* near the station so not noisy. The expected Ibis standards of comfort, service and cleanliness -- thank you. Bathroom cramped but well equipped -- though usual problem of nowhere to put anything in the shower! Friendly and helpful staff -- all queries dealt with quickly and efficiently, and with a smile. Price of accommodation very reasonable, breakfast (adequate but not special) quite expensive! The air conditioning in our room did not work, but the windows opened (hurrah!) so we had adequate ventilation -- the weather was very warm for September. On-site secure parking was very handy, and reasonable at 10 euros per day. A great base for our activities in the area (exploring and visiting by train and car). Would certainly recommend it and would come here again.

Good enough

Customer review rating 4.2/5

D. Business - 20/09/2019 AccorHotels review

Nothing fancy but good enough for a short business stay.

Dear MATHIAS D., We very much appreciate your comments regarding your stay at the ibis Essen Hauptbahnhof. Great you liked our place. The rooms are a bit on the small side. The average ibis room around the globe is more spacious as you might know already. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Essen Hauptbahnhof Gerald Kosub

The room was always clean, receptionist was nice and helpful.

Customer review rating 4.2/5

A.p. Business - 13/09/2019 AccorHotels review

Good location. The rooms are small, but clean, for a businnes trip suitable. Reception clerk was nice and helpful. The only trouble was with the room card, it was sometime very difficult to open the door.

Dear STEFAN K., thank you for choosing our place and for your feedback. Great you liked it and had a nice stay. We will look into the key card issue. It can be irritating when the cards don't work. Sorry Sincerely, Ibis Essen Hauptbahnhof Gerald Kosub
Customer review rating 4.2/5

Anonymous Business - 30/08/2019 AccorHotels review

Alles gut

Sehr geehrter Herr H., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Essen Hauptbahnhof. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Ibis Essen Hauptbahnhof Christian Kellner

Complete and satisfying.

Customer review rating 4.2/5

Manuel Friends - 26/08/2019 AccorHotels review

The hotel had all the things I would have asked for: a comfy room, friendly staff and especially the location (5 minutes from the Central Station and the centre of the city).

DearMr D., thank you for your booking and your feedback. It is great that you had a pleasant stay and that we could meet your expectations. We hope to see you again soon. Kind regards, Ibis Essen Hauptbahnhof Gerald Kosub

Very good

Customer review rating 4.2/5

Richard S. Solo - 29/07/2019 AccorHotels review

The service provided by Isis was in accordance to what I needed for my 3-day stay in Essen. The staff I encountered was friendly, however, some staff members were even more friendly than others. The alarm-clock function of the telephone was turned off (I had to wake up at 2.35) but was quickly set in function.

Friendly staff

Customer review rating 4.2/5

Anonymous Solo - 28/07/2019 AccorHotels review

What I like about this hotel is the friendly staff - at the bar / reception but also the housekeeping personnel. My room had a rather unusual smell, which also occurred by occasion of previous stays. The rooms may need some renovation to overcome this.

nice and efficient stay close the the train station.

Customer review rating 4.2/5

Jens K. Couples - 30/06/2019 AccorHotels review

kind welcome and wondeful team, always ready to serve.

Dear JENS K., We very much appreciate your comments regarding your stay at the ibis Essen Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Essen Hauptbahnhof Christian Kellner

Convenient and Quiet Location.

Customer review rating 4.2/5

Kiron C. Business - 24/06/2019 AccorHotels review

I was here on business for just 2 nights and had to visit a client in Ennepetal. The Hotel is conveniently located, a 5 minute walk from the main station and the market square, with shopping eateries just minutes away. The breakfast was wholesome. Only the bathroom was a tight fit, even though I am small built.

A somewhat old lady, but still useful

TripAdvisor rating 3.5/5

TridentE6 Business - 17/06/2019 TripAdvisor review

The hotel is located downtown, in the vicinity of the railway station, which as a frequent short-term business traveller I appreciate. I've never been to Essen before and I didn't have an opportunity to really see the city on this occasion, but the hotel itself is good enough

extremly helpfull

Customer review rating 4.2/5

Lothar E. Business - 01/06/2019 AccorHotels review

extremely satisfied

Dear LOTHAR e., We very much appreciate your comments regarding your stay at the ibis Essen Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Essen Hauptbahnhof Christian Kellner

Gutes mittelklasse Hotel

Customer review rating 4.2/5

Anonymous Business - 15/05/2019 AccorHotels review

Value for the money

Very good stay

Customer review rating 4.2/5

David M. Business - 13/05/2019 AccorHotels review

Pleasant staff and clean hotel

Very satisfied

Customer review rating 4.2/5

Abigail F. Families - 28/04/2019 AccorHotels review

Well organised and good constumer service, well secured,very close to the shopping mall, but a mini refreigetor well not be bad especially for this summer, but all the same my kids and myself really felt at home, it's a wonderful experience, my next visit, i will still choose ibis,thanks for your great service.

Dear Abigail F., We very much appreciate your comments regarding your stay at the ibis Essen Hauptbahnhof. It is great to hear that you enjoyed your stay and that we could meet your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Essen Hauptbahnhof Gerald Kosub

Owner & General manager of G. CORPORATION

Customer review rating 4.2/5

G. G. Business - 23/04/2019 AccorHotels review

I was extremely satisfied by the friendly behavior of your employees at the front desk.

Dear Mr. G. , We very much appreciate your comments regarding your stay at the ibis Essen Hauptbahnhof. We are very happy about your positive comment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Essen Hauptbahnhof Gerald Kosub

Pleasant stay for good value

Customer review rating 4.2/5

Daniel Solo - 23/04/2019 AccorHotels review

I pretty much choose ibis hotels for accommodation, because of friendly and helpful staff, the cleanliness of the rooms, good loctaions. I always have a pleasant stay in Ibis hotels for good value. Thank you.

Dear DANIEL B., We very much appreciate your comments regarding your stay at the ibis Essen Hauptbahnhof. It is a great pleasure for us to hear that your stay was a pleasant one. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Essen Hauptbahnhof Gerald Kosub

Excellent stay

Customer review rating 4.2/5

Linda G. Couples - 16/04/2019 AccorHotels review

Hotel in great location near railway station, really clean and friendly, helpful staff

Dear LINDA G., That is really great to hear. We are always happy if our guest had a pleasant stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Essen Hauptbahnhof Gerald

Essen is a revelation, and I would recommend anybody to come to this beautiful town

Customer review rating 4.2/5

David W. Solo - 11/04/2019 AccorHotels review

Excellent location in the Centre of Essen. The rooms were clean and quiet

Dear DAVID W., We very much appreciate your comments regarding your stay at the ibis Essen Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christian Kellner

Last stay with Ibis

Customer review rating 4.2/5

S. Business - 02/04/2019 AccorHotels review

Clumsy small Rooms, nonfunctional Air conditioning, extremely hot . Thin walls so that one could hear everything going on outside. Opening windows let’s you hear the outside traffic and even the train station announcements. A total of 4 nights stay where we could hardly sleep.

Dear VAIBHAV S., Thank you for taking the time to tell us about your experience at the ibis Essen Hauptbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our air condition is a outside temerature based one way system, that allows only heating or cooling at a time. Especially at differing outside temperatures (warm daytime, cold night)our system stays in the heating mode because most guests complain about aircondition during this period. I am sorry that this did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christian Kellner
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