ibis Essen Hauptbahnhof Hotel 2 stars

TripAdvisor rating 3.5/5 594 reviews
ibis Essen Hauptbahnhof
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Room 1

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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 8.00 EUR
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • Self service business centre

Hotel location

ibis Essen Hauptbahnhof

Hollestrasse 50
45127
essen
germany

Tel: +4920124280

Fax: (+49)201/2428600

Contact email

Check-in from 15h00

Check out up to 12h00

  • S1 :   S1 HAUPTBAHNHOF

  • By plane

    DORTMUND WICKEDE At 35km / 21.88 miles

  • By plane

    DUESSELDORF At 35km / 21.75 miles

  • By car

    ESSEN SUED A 52 At 3km / 1.86 miles

  • By car

    HUTTROP A40 At 1.5km / 0.94 miles

  • By train

    HAUPTBAHNHOF At 0.3km / 0.19 miles

GPS :51.45295, 7.018522

Currently, close to our hotel

Summerjam Festival

From 05/07/2019 to 07/07/2019

At 48 km

Our accommodations

The feel-good amenities of our 144 rooms include individually adjustable air conditioning, Sweet Bed by ibis beds for a great night's sleep, free WIFI and a flat-screen TV with many additional Sky channels.

Standard Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 13
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with 2 single beds

  • Max. number of persons: x2
  • Area: From 13
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Essen Hauptbahnhof

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

549 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

594 reviews

Very good stay

Customer review rating 4.2/5

David M. Business - 13/05/2019 AccorHotels certified review

Pleasant staff and clean hotel

Very satisfied

Customer review rating 4.2/5

Abigail F. Families - 28/04/2019 AccorHotels certified review

Well organised and good constumer service, well secured,very close to the shopping mall, but a mini refreigetor well not be bad especially for this summer, but all the same my kids and myself really felt at home, it's a wonderful experience, my next visit, i will still choose ibis,thanks for your great service.

Dear Abigail F., We very much appreciate your comments regarding your stay at the ibis Essen Hauptbahnhof. It is great to hear that you enjoyed your stay and that we could meet your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Essen Hauptbahnhof Gerald Kosub

Owner & General manager of G. CORPORATION

Customer review rating 4.2/5

G. G. Business - 23/04/2019 AccorHotels certified review

I was extremely satisfied by the friendly behavior of your employees at the front desk.

Dear Mr. G. , We very much appreciate your comments regarding your stay at the ibis Essen Hauptbahnhof. We are very happy about your positive comment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Essen Hauptbahnhof Gerald Kosub

Pleasant stay for good value

Customer review rating 4.2/5

Daniel Solo - 23/04/2019 AccorHotels certified review

I pretty much choose ibis hotels for accommodation, because of friendly and helpful staff, the cleanliness of the rooms, good loctaions. I always have a pleasant stay in Ibis hotels for good value. Thank you.

Dear DANIEL B., We very much appreciate your comments regarding your stay at the ibis Essen Hauptbahnhof. It is a great pleasure for us to hear that your stay was a pleasant one. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Essen Hauptbahnhof Gerald Kosub

Excellent stay

Customer review rating 4.2/5

Linda G. Couples - 16/04/2019 AccorHotels certified review

Hotel in great location near railway station, really clean and friendly, helpful staff

Dear LINDA G., That is really great to hear. We are always happy if our guest had a pleasant stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Essen Hauptbahnhof Gerald

Essen is a revelation, and I would recommend anybody to come to this beautiful town

Customer review rating 4.2/5

David W. Solo - 11/04/2019 AccorHotels certified review

Excellent location in the Centre of Essen. The rooms were clean and quiet

Dear DAVID W., We very much appreciate your comments regarding your stay at the ibis Essen Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christian Kellner

Last stay with Ibis

Customer review rating 4.2/5

S. Business - 02/04/2019 AccorHotels certified review

Clumsy small Rooms, nonfunctional Air conditioning, extremely hot . Thin walls so that one could hear everything going on outside. Opening windows let’s you hear the outside traffic and even the train station announcements. A total of 4 nights stay where we could hardly sleep.

Dear VAIBHAV S., Thank you for taking the time to tell us about your experience at the ibis Essen Hauptbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our air condition is a outside temerature based one way system, that allows only heating or cooling at a time. Especially at differing outside temperatures (warm daytime, cold night)our system stays in the heating mode because most guests complain about aircondition during this period. I am sorry that this did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christian Kellner

A small bedroom and a very small bathroom

Customer review rating 4.2/5

John Couples - 26/03/2019 AccorHotels certified review

A bit noisy only one person can use the bathroom at a time

Dear JOHN C., We very much appreciate your comments regarding your stay at the ibis Essen Hauptbahnhof. Our bathrooms are a bit smaller than in other ibis hotels, but we tried to use the given space as good as possible during the last renovation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christian Kellner

It was a good stay.

Customer review rating 4.2/5

Fitim Couples - 07/03/2019 AccorHotels certified review

Room was clean. The mornign was very loud, cleanning stuff made a lot of noise and it disturbs the guests. This must be taken into consideration and changed.

Dear Mr. V., Thank you for taking the time to tell us about your experience at the ibis Essen Hauptbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have already talked to the house-keeping department and told them about your remarks. It is obvious that we have to proceed with more consideration in future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Essen Hauptbahnhof Gerald Kosub

Alles gut

Customer review rating 4.2/5

Peter M. Couples - 05/03/2019 AccorHotels certified review

Alles gut

Sehr geehrter Herr S., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Essen Hauptbahnhof. Über Ihre lobenden Worte freuen wir uns sehr. Es ist immer schön zu hören, dass Sie einen angenehmen Aufenthalt hatten und wir Ihre Erwartungen erfüllen konnten. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Ibis Essen Hauptbahnhof Gerald Kosub

Mr m B.

Customer review rating 4.2/5

Mike B. Business - 03/03/2019 AccorHotels certified review

Excellent location near train station & town

Dear MICHAEL B., We very much appreciate your comments regarding your stay at the ibis Essen Hauptbahnhof. Great you like our place and had a pleasant stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Essen Hauptbahnhof Gerald
Customer review rating 4.2/5

Wim P. Couples - 03/03/2019 AccorHotels certified review

Good clean room - handicapped room even though that was not a requirement! Tap in wash basin broken (room 115).

Dear Mr. P., We very much appreciate your comments regarding your stay at the ibis Essen Hauptbahnhof. Great you liked our place and had a pleasant stay. Thank you for pointing out the broken tap so that we could fix it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Essen Hauptbahnhof Gerald

Fantastic Stay

Customer review rating 4.2/5

Coalition O. C. Couples - 26/02/2019 AccorHotels certified review

Clean hotel, friendly staff and a good location.

Dear TONY F., great you liked our place. It is always a pleasure if we can meet your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Essen Hauptbahnhof Gerald

Service minded

Customer review rating 4.2/5

Sara Solo - 17/02/2019 AccorHotels certified review

Super service minded staff. Quick to answer e-mail. Nice and clean.

Dear Mrs.H.. We very much appreciate your comments regarding your stay at the ibis Essen Hauptbahnhof. It is always great if we can meet your expectations and if you had a pleasant stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Essen Hauptbahnhof Gerald Kosub

A. okay!

Customer review rating 4.2/5

Anonymous Business - 01/02/2019 AccorHotels certified review

A. okay!

Sehr geehrter Herr A., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Essen Hauptbahnhof. Schön, dass es Ihnen bei uns gefallen hat. Wir gucken uns nochmal das Frühstück an, um Ihnen auch hier den bestmöglichen Aufenthalt zu ermöglichen. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Ibis Essen Hauptbahnhof Gerald Kosub

Ideal location for exploring the city

TripAdvisor rating 3.5/5

Voyage11823665351 Couples - 15/01/2019 TripAdvisor review

Great location with secure carpark adjacent, friendly staff and clean rooms.The only negative is that someone on the fifth floor in one of the bedrooms beside the elevators was obviously ignoring the smoking ban, resulting in having to walk through the smell of stale cigarette smoke to get to and from our room.

Dear guest, thank you for your stay and your feedback. As mentioned we are 100 % smoke free hotel. Best Regards Christian Kellner
Customer review rating 4.2/5

Marwan Friends - 05/01/2019 AccorHotels certified review

Decent place for a night rest Close to the center

Generqlly satisfied with accommodation, food, hospitable staff.

Customer review rating 4.2/5

Anonymous Business - 02/01/2019 AccorHotels certified review

Rooms are clean and comfortable, you can adjust the heating as you wish. Hotel location is very close to train station which enables you prompt arrival of taxi, if needed. This also means that an open window lets so much noise into the room. The bar has a very poor offer in food assortment. It is said that you can always have some food 24hours per day, however, sometimes it depends on the willingness of the lady at the front desk to prepare these sandwiches.. this time she didn’t want to do it, so we had to search for the food outside, although it was quite late and everything was closed.. except fo Mc Donalds’.. One of the problems is the noise in the morning.. cleaning service is very loud, running all over the floor, shouting.. the ‘do not disturb sign’ is quite useless in these circumstances. The lovely gentleman at the front desk has a lot to offer regarding recommending some nice restaurants, even on the Christmas Eve, last minute.. I am sure he has other information on the sightseeing, as well, but I didn’t need those.

Poor due to guests ignoring No smoking rule

Customer review rating 4.2/5

Anonymous Couples - 27/12/2018 AccorHotels certified review

We asked for advice re smoking rules when booking the room online as my husband has asthma. No answer was received. Sure enough cigarette smoke was getting into our room forcing us to open the window to a noisy main road! The next morning the entire floor/ hallway stank of cigarettes nearly causing my husband an asthma fit. When telling the receptionist in the morning, we were told that we should have notified staff that night. Whilst she was apologetic and perhaps did not have much authority to do more, we are very disappointed that the onus is placed on the guest instead of hotel staff actively doing something about it! Knowing that the no smoking rules are regularly ignored we regret to say that we will never stay in any of your Ibis hotels again. A full report about this will be submitted on trip advisor.

Dear TANJA W., Thank you for taking the time to tell us about your experience at the ibis Essen Hauptbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I do not wish to make light of your very unsatifying experience. We communicate clearly in the lobby, the lifts, the rooms and on our home page that our hotel is a non smoking establishment. Sadly we experience that some guests do not respect this and we cannot monitor every room or corridor to step in immediatly when thes rules are breached. This is unsatifying for us but most of all for you who choose our hotel based on the expectation of booking a non smoking hotel. We will surely aim to improve the communication of our rules. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Essen Hauptbahnhof Gerald Kosub

reception extremely friendly by a concierge known from previous visits

Customer review rating 4.2/5

Hans-richard S. Solo - 23/12/2018 AccorHotels certified review

friendly people, room and service in accordance of my expectations, good price-quality performance

Dear HANS-RICHARD S., We very much appreciate your comments regarding your stay at the ibis Essen Hauptbahnhof. It is always a pleasure to receive positive feedback.It is always a pleasure to hear that your stay was a pleasant one and that we could meet your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Essen Hauptbahnhof Gerald Kosub
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