Hotel - ibis Duesseldorf City
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Duesseldorf City Hotel

3.5/5 727 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine


  • Breakfast
  • 1 bar(s)

Business services

  • Self service business centre
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Hotel location

Our rooms

You'll feel right at home with us: All 148 rooms are comfortably furnished and air-conditioned. The innovative sleep-easy concept is designed to ensure a restful night's sleep. With free WIFI and TV with a wide range of Sky channels.

  • 148 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Air Cooling System
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Automatic temperature control
    • Direct dial telephone
    • High speed transmission line
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 1,302 reviews

Our guest reviews for ibis Duesseldorf City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 727 reviews
Jo Solo - 19/07/2018 AccorHotels certified review
« I was not given a room »

I had bookedeb the room online and had paid via the web site, when i went to check in he said that i had not paid. I ended up sleeping rough.

Anonymous Business - 14/07/2018 AccorHotels certified review

Great. The staff is friendly and professional. The location is perfect. The price is very reasonable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID K., We very much appreciate your comments regarding your stay at the ibis Duesseldorf City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jessica Celik Asistant manager

Anonymous Solo - 11/07/2018 AccorHotels certified review
« hotel satisfactory as usual »

Extremely noisy guests in the middle of the night, shouting and crashing noises. Sleep not possible because of noise level.

Family - 18/06/2018 TripAdvisor review
« Dusseldorf trip 11-15 June 2018 »

A pleasant stay. One issue was despite pre-booking breakfast when booking the room we were charged the first morning, however this was refunded when I was able to show we had booked breakfast. Good work by reception staff. This hotel is close to the station but far enough not to have your sleep disturbed by the trains. The bathrooms are a bit small but otherwise a good value hotel in a convenient location.

Patrick M. Friends - 25/05/2018 AccorHotels certified review
« Good city break »

Quick check in and nice quite area but still good transport links to all areas I needed to get to

L Business - 22/05/2018 AccorHotels certified review
« Very nice stay »

The staff was very nice and helpful, I have no complaints.

M. K. K. Friends - 20/05/2018 AccorHotels certified review
« Retiree »

Very comfortable and pleasant, overall very satisfy with the service provided by the staffs.

Anonymous Business - 15/05/2018 AccorHotels certified review
« Short business trip to Düsseldorf »

Overall the experience was OK but the room was close to the lifts and on both nights I was disturbed by noisy guests coming back to their rooms around 1:00 am. The room I was given was not as reserved (reserved double bed, got single bed). OK, I could have asked reception to change to another room but I was in a hurry so I accepted the single bed. On the positive side, reception had allowed me an early check-in (noon) on the day of arrival.

Marc D. Solo - 13/05/2018 AccorHotels certified review
« Dusseldorf Journey in May 2018 »

Good usual experience with Ibis Hotel. Straight to the point for an hotel service. Fast and efficient check-in and check-out.

Kostas Couples - 08/05/2018 AccorHotels certified review
« satisfying »

good service, location, very good breakfast

Anonymous Solo - 21/04/2018 AccorHotels certified review
« very satisfied as usual »

friendly staff, clean room, comfortable bed

J D. Friends - 28/03/2018 AccorHotels certified review
« Good location for Hbf short stay »

Great location 3 min walk from station. Room fine except no Tea/Coffee facility. We bring our own yet there is no kettle in room. Shower tiny. Friendly staff and good bar service. Night porter was overloaded when he had to deal with 'an event' upstairs (which didn't affect us) when the front doors also wouldn't close.

Steve Solo - 27/03/2018 AccorHotels certified review
« Nice Stay. Shame about the shower »

New quiet hotel close to the station. The only problem I had was the shower wouldn't slide down the shower pole. I could just about reach the shower to take it off the holder. Both soap dispensers were broken.

Anonymous Business - 16/03/2018 AccorHotels certified review
« 2 night stay for business trip to Düsseldorf »

I have stayed at this hotel on several occasions. I like the central location, just a few minutes walk from Düsseldorf main railway station with public transport connections from there to all over Düsseldorf and to the airport. Within 10-15 minutes walking distance there are several restaurants to choose from and the hotel itself is clean, value for money, friendly staff and generous breakfast buffet. My next stay is already booked.

David O. (. 5. ). :. 2. -. 2. F. 2. Business - 06/03/2018 AccorHotels certified review
« David O. (518) / FEBRUARY 24 - 27 2018 »

Please accept my APOLOGIES for my late response As always many thanks' to Jessica and her - TEAM - for the genuine and sincere '' WELCOME '' it makes all the difference, and you feel at home Is there a possibility that the Restaurant could open for evening meals As a flight attendant having worked some very long hours, I don't always want to go out to eat. This would take the pressure off the Reception Team, who have to CHECK - IN guests, as well as deal with FOOD & DRINKS May I politely suggest taking a look at the IBIS - KOLN BONN AIRPORT, there Restaurant operates : Monday - TO - Friday from 1800 - TO - 2200 HOURS ( Not at weekends which I find acceptable ) Again my thanks' to '' EVERYONE '' for all the great stays. kind regards - David

Business - 02/03/2018 TripAdvisor review
« Good value »

I did not find noise issues like many reported. Good location, rooms are compact but good value for money. The bathrooms are very tiny, but that's about the only negative. All in all, good value for money.

Paul J. Families - 13/02/2018 AccorHotels certified review
« Extremely enjoyable and comfortable stay »

Very hospitable. Helpful and friendly staff.

Petra Business - 05/02/2018 AccorHotels certified review
« Comfortable stay »

Celan room, comfortable bed, perfect breakfast.

W. W. Friends - 29/01/2018 AccorHotels certified review
« Short unspectacular stay »

Check in slow, asked for a room with two beds got one with one bed. Asked for a second pillow staff member looked in a cupboard which was full of pillows and said he didn’t have any, I pointed out there were loads! Small TV and only plugs on one side of the bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., Thank you very much for your stay in our hotel and that you have taken the time to tell us about your impressions and experiences. We do our utmost to offer you the best possible service quality during your stay. Your opinion is therefore of greatest interest to us. Unfortunately, I realized that you were not completely satisfied with our service. They complained about an incompetent check in process that took a long time. You also wanted a TWIN bed room but got a double bed room. And when asked about an extra pillow, you received the answer that we have no more pillows. For the inconvenience during your stay, I apologize to you in full form and assure you that this is not a rule in the ibis Hotel Dusseldorf City. Because of course we are interested in keeping you as a satisfied customer. The employee was on the day of your arrival for the first time alone on duty - which should not be an excuse. I discussed your complaint with the employee and trained him on our usual customer orientation. Dear Mr. W., for the inconvenience, I apologize in all due form again. As a small indemnity, I would like to book 500 extra points to your Le Club AccorHotels member account. The points can be redeemed for any of your next stays in an AccorHotel worldwide for a voucher. I would be very happy if you accepted my apology and I can credit you with the points. All I need for this is a positive feedback from you. If you have further questions or requests, I am at your disposal and gladly await your feedback. With a friendly welcome ibis Hotel Dusseldorf City Gordon Kleebaum General manager -

hamitgokhann Business - 25/01/2018 TripAdvisor review
« could be much better »

Rooms were too small, other wise clean and lovely hotel. They have great breakfast . Beds were clean and comfortable. Although very close to train station, in deed slient and decent area. Guys at the front desk really polite.

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