Hotel - ibis Augsburg Hauptbahnhof
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Augsburg Hauptbahnhof Hotel

3.5/5 667 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Reduced mobility rooms
  • Pets allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Our rooms

All rooms at the ibis Augsburg Hauptbahnhof are nonsmoking and offer comfort and relaxation as well as the innovative Sweet Bed by ibis beds for a great night's sleep. Amenities include free WIFI, flat-screen TV with a wide range of Sky channels and desk.

  • 132 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
    • Pulse air
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Direct dial telephone
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 88 reviews

Our guest reviews for ibis Augsburg Hauptbahnhof

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 667 reviews
Cheyenne W. F. H. Solo - 25/07/2018 AccorHotels certified review
« The bed was so uncomfortable I woke up with backpain every day and could not sleep well. »

The staff was awesome, breakfast buffet very good. Aside from the beds, the room was really neat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cheyene,, Thank you for taking the time to tell us about your experience at the ibis Augsburg Hauptbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding our beds, we have to ask for your understanding, because here we come across our limits (fortunately only rarely) to our limits - which is why it unfortunately happens that our internationally award winning bed concept with sometimes euphoric feedback from our guests - as in your case - its critics has. We are very sorry that we could not satisfy you here. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dietmar Schuster

K K. Solo - 22/07/2018 AccorHotels certified review
« Good, but the beds are too big for the rooms given the lack of aircon »

My stay was overall fine. I had a surf and breakfast deal booked that included premium wifi, which I didn't get when I checked in. I had to ask for it the next day. The rooms are fine, but the beds are really too big for them and given the heat, it all felt crampled and squashed. There should be aircon and if this isn't there at least tilt and turn windows to let some air in in the night. Breakfast was excellent and so is the location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kimberlley, Thank you for taking the time to tell us about your experience at the ibis Augsburg Hauptbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am very sorry that the wifi voucher was not handed to you. This should not happen and I apologize for that. I will inform the staff as soon as possible that more attention should be paid to this. I assume that this does not happen anymore. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dietmar Schuster

davidschwezoff Business - 06/05/2018 TripAdvisor review
« Very poor service »

When I was booking the hotel, there was an option to write for the hotel and ask for question. Not only was not completed, even noone reacted or answered. Same by the check-in, i have added a credit card in order to charge online, the booking system has accepted it, but i had to pay finally at the check in, although I was informed, that if I pay online, I don't have to worry about this on the spot. I was intend to stay at this hotel a few nights every month. But due to the poor level of service, I am considering to choose other hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear davidschwezoff, Thank your for taking the time to tell us about your experience at our hotel. Constructive Ciriticism such as yours assists us in reaching our goal of providing highest service. We are looking forward to welcoming you again. Best regards, Dietmar Schuster

Couples - 10/04/2018 TripAdvisor review
« Best hotel in price, quality and location... »

Best hotel in price, quality and location. Very clean. it just next to the train station. Breakfast was small and perfect. Definitely will stay here if I will come again to Augsburg... many thanks....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibrahim I, we appreciate your sharing your concerns, and we hope to welcoming you back. Best regards, Dietmar Schuster

Couples - 14/12/2017 TripAdvisor review
« insufficient »

All towels prepared are one big towel (bath towel) per person and one floor mat per room. After taking shower in the evening, we have no dry towel next morning. We asked one face towel per person, but refused. In ibis Styles Strasbourg Centre Gare, one large and one small towels per person and one floor mat per room. So, I told above to the person at the reception, he laughed at me scornfully and said "This is Germany, not French". We are seriously unhappy to see such a person at the front of ibis.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hiroshi S, we were very sorry to read you felt so disappointed with your stay at our hotel. We understand your frustration with the behavior of our staff, we will talk to the employee to ensure this does not happen again. We are looking forward to welcoming you back again. Kind regards, Dietmar Schuster

Kati V Solo travel - 02/11/2017 TripAdvisor review
« Perfect Hotel »

... for a city tour. My room was a bit small but as I was alone it was big enough for me. Breakfast is very good with a Waffle Bar. Very close to the main station, shopping area and others attractions. Would stay again for sure.

Our hotel has responded to the review
Our hotel has responded to the review

Hi 299katiusciav, thanks for the feedback. Great to hear we were able to look after you well during your stay and you enjoyed the breakfast. Appreciate you taking the time to share this. Best regards. Dietmar Schuster

globalnomad16 Couples - 12/10/2017 TripAdvisor review
« Three C's convenient clean and comfortable »

Close to the Bahnhof and not too far to walk into town. Two well known beer halls nearby. Convenient and comfortable, very quiet, wifi excellent. Bed very comfortable. Front desk staff attentive and friendly. Typical Ibis hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear globalnomad16, Thank you for taking the time to give us your feedback concerning your stay with us. We are happy to read that you enjoyed the service of our staff and we have informed our team with your kind words. Appreciate you taking the time to share this. Best regards. Dietmar Schuster

Family - 25/09/2017 TripAdvisor review
« Good Hotel in a centric location »

The hotel is located close by the the main train station of the city. The room is clean and comfortable and you will be close to main attarctions in the city. Overall, this hotel offers great value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thanks for the feedback. Great to hear the team was able to look after you well during your stay. Appreciate you taking the time to share this. Best regards. Dietmar Schuster

Business - 24/06/2017 TripAdvisor review
« Location,price »

The location is great, near central station and centrally located in the city center , breakfast is ok and the price is good but missing air conditioning and refrigerator as it is very hot and humid in summer

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed N, Thank you very much for your recent visit to Ibis Augsburg Hauptbahnhof. Regretfully, your stay did not meet your expectations and you were not satisfied with the missing air conditioning. Due to the lack of air conditioning, we can pass on so favorable prices to our customers. We thank you for your understanding and we would be pleased to welcome you again during your next visit to Augsburg. Best regards, Dietmar Schuster

Couples - 30/05/2017 TripAdvisor review
« unverschämt »

im a traveler and i be in many ibis hotels but this one in augsburg really disappoint me. i could get a good wifi for my laptop or my wifi instead i had to pay for a better wifi (the wifi at the königsplatz was way better den the regular wifi on the ibis hotel)! the food there was really bad and therefor also to expansive (6euros for a sandwish). kein gutes preis leistungsverhältnis. belegschaft war sehr nett

Couples - 13/02/2017 TripAdvisor review
« Friendly, Clean and Casual Hotel »

Many thanks to all the staff for the pleasant stay. Our room was very comfortable, clean and quiet. We would book a room at this nice hotel any time. The hotel is very central, a few minutes walking distance to the center of Augsburg or to the main train station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 687julie2017, Thank you very much for your recent visit to Ibis Augsburg Hauptbahnhof. Great to hear the team was able to look after you well during your stay and we are looking forward to welcoming you again. Best regards, Dietmar Schuster

Business - 30/01/2017 TripAdvisor review
« Nice hotel but with paper walls »

The room was quite nice but the bathroom was way to small. Felt claustrofobic every time I had to close the door. I also could hear every single noice from the corridor and from the rooms next to mine. Paper thin walls.

Couples - 15/11/2016 TripAdvisor review
« Average Ibis »

Average Ibis Hotel, convenient location, small room (at least the one I stayed at), no parking on the premises. Good service and breakfast. Clean. All the convenience of the Ibis hotels, no surprises.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edson d, Thank you for your review. We are happy to read that you enjoyed the service and our breakfast. There are two public car parks in the immediate vicinity of the hotel. This also at very reasonable prices. We look forward to welcoming you back. Best regards, Dietmar Schuster

Couples - 06/10/2016 TripAdvisor review
« A GREAT STARTING POINT FOR VISITING SOUTH BAYERN »

Hotel is rated 2-star superior and is 5 minutes walking to the main train station enabling to visit the landmarks and the most important cities of South Bavaria. Rooms are little bit small but with a very comfortable bed (size 160x200 cm.). Breakfast is buffet style with a large variety of food. An indoor parking is just 3 minutes walking from the hotel and the daily cost is 7 Euros per day I can suggest this hotel for everyone want to visit Augsburg and South Bavaria at reasonable price

Our hotel has responded to the review
Our hotel has responded to the review

Hi LEF56, thanks for your feedback. Great to read we were able to look after you well during your stay. Appreciate you taking the time share this. Best regards, Dietmar Schuster

Anonymous Business - 19/08/2016 AccorHotels certified review

My accommodation in this hotel has always been a great pleasure. The hotel's staff is extremely competent, professional, nice and helpful. I would like to specially mention Mr. Alexander Lyga for his extreme competence and committment. As someone who travels a lot I can only say that the staff at the reception is top-notch, with other examples like Mrs. Netzel and Mrs. Buchler (I am not 100% certain about the names since the tags are pretty small) also reaching excellence in the hotel business. Since the tags are so small (or I am so short sighted) I cannot unfortunatelly mention the names of at least other four outstanding colleagues at the reception (a young tall slim gentleman always in a white shirt, two young darker-skinned ladies, and a a shorter gentleman whose name is possibly Jürgen). When it comes to the hotel experience, I can only say that it is really well managed. The rooms are extremely clean and always ready on time, eventual problems are solved promptly by the hotel's staff, check in and check out are performed seamlessly and quick,... I would also like to mention the cleaning staff since every now and then they really manage to tidy up the mess my rooms sometimes becomes (specially in the middle of some high-workload weeks).

Solo travel - 05/07/2016 TripAdvisor review
« Stay at ibis Augsburg Hbf »

It was an overall nice experience, the staff were helpful, and the environment was nice and satisfying. The rooms were a bit smaller but it was enough for the cost. There was free internet a nice bar and a nice breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear abdull4h1911, We very much appreciate your comments regarding your stay at the hotel ibis Augsburg Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dietmar Schuster

bobbyanamika Business - 12/05/2016 TripAdvisor review
« Good food, but lack of sufficient in-room facilities »

The stay was fine, but the lack of basics such as an electric kettle, fridge, or dental kit in the room was not appreciated at all. The hotel restaurant, however, deserves appreciation. The food was good.

Friends getaway - 04/03/2016 TripAdvisor review
« Perfect stay »

I want say I stayed 4 nights, location is very good, the room deserves every penny and very clean. Staff is very friendly, breakfast was very pleasant and variant, rates are fine. It is very calm room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MaryannaRuby, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dietmar Schuster

Anonymous Solo - 19/01/2016 AccorHotels certified review

Great location and staff

ansa29 Couples - 18/01/2016 TripAdvisor review
« Average hotel »

+ Location is the best! Near to the Bahnhof and city centre. - Pillow was bumpy and we got two big, double bed blankets. Those were also quite old. Thin walls and could hear everything from the corridoor, even though our room was in the end of the corridoor.

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