Hotel - ibis Aachen Hauptbahnhof
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Aachen Hauptbahnhof Hotel

3.5/5 663 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • pets allowed 8  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 2 meeting room(s)
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Hotel location

Our rooms

Our hotel has 128 rooms, 20 of which are Studio Rooms with the option of a bathtub. All rooms are soundproofed and have air conditioning, a TV with a wide range of Sky channels and a functional desk.

  • 128 rooms
  • 114 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 10 family rooms
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • WIFI in your room
    • Manual temperature control
    • High speed transmission line
    • Bathtub
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 495 reviews

Our guest reviews for ibis Aachen Hauptbahnhof

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 663 reviews
The C. W. L. I. A. G. T. U. A. E. A. T. C. S. W. D. N. T. B. O. L. M. A. W. H. P. F. 2. Couples - 29/10/2018 AccorHotels certified review
« Very basic studio »

Not as good as most ibis

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., Thank you for taking the time to tell us about your experience at the ibis Aachen Hauptbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sorry that you did not enjoy our new menu in the bar. Did you tell our staff members that something was wrong? We are very strict in regards to the goods we use in our hotel - especially when it comes to food and beverages. Therefore, we are very interested in this case and would like to know more about it. In case of your breakfasts it seems we did not receive the information that you did not made use of it the second day. It is highly neccessary to tell our staff members directly so that they can deduct the not-used items from your bill. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jan Rüttgen Assistant to the manager

Michael A. Families - 28/10/2018 AccorHotels certified review
« Pleasant hotel and happy staff. »

Very helpful staff, the room was comfortable and the breakfast was superb. Although the next day in the evening I noticed myself and son had a large number of insect bites. These must have been picked up in the hotel or on one of the three DB train s we traveled on to Hamburg.

Anonymous Families - 22/10/2018 AccorHotels certified review
« I would stay there again. »

The rooms are small, but adequate for a short stay. The staff is friendly. The breakfast is substantial, with a good selection of food and drinks.

Akram Business - 18/10/2018 AccorHotels certified review
« Correct with any + »

Room size at minimum of Ibis standard. Hotel surely clean but without humanity Feeling : cold ambiance.

P Solo - 11/10/2018 AccorHotels certified review
« Short stay »

Overall a pleasant stay, staff were nice and helpful. Good buffet breakfast would return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr F., We very much appreciate your comments regarding your stay at the ibis Aachen Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jan Rüttgen Assistant to the manager

Couples - 09/10/2018 TripAdvisor review
« Good but needs an overhaul »

I have stayed here many times and the staff are always very pleasant but as the years go by the hotel seems to be needing a refurbishment. For example the air conditioning never worked very well, but now has very little effect on room temperature.

Daniel Solo - 07/10/2018 AccorHotels certified review
« OK »

The room was clean and ok, but it was a bit expensive for a two star hotel in a small city.

Alison B. Solo - 05/10/2018 AccorHotels certified review
« Should be a 3* »

I can't think of anything negative to say about my stay. The room was a small double with everything I needed. Ok, no tea or coffee making facilities but you don't tend to get them on the continent. The bed was very comfy and enough hanging/shelf space for a short stay. The bathroom, again small, but well equipped - hand wash and shower gel provided and a really good hair dryer. Both rooms were spotlessly clean and clean towels every day. I had breakfast which was very good. Excellent selection of breads, cheeses, cereals, fresh fruit etc .. also scrambled and boiled eggs and bacon. Vast selection of hot and cold drinks as well. I would definitely stay here again and have passed on details to family who'll be visiting Aachen soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alison B., We very much appreciate your comments regarding your stay at the ibis Aachen Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jan Rüttgen Assistant to the manager

Pete H. Couples - 03/10/2018 AccorHotels certified review
« Comfortable hotel in a great location »

Usual high standards I expect from Ibis. One minor issue the staff had no control of is that we had to wait 30 minutes to check in as a large group arrived just ahead of us. It made the online check in a little bit pointless.

Family - 03/10/2018 TripAdvisor review
« Good location, ideal for who needs a clean space to rest for a good price »

Well located hotel, close to railway station, City Mall and city center. Rooms are small, but clean and comfortable. Ideal for who needs a good place just to take a shower and sleep. It was the best price we found during our stay

Ray Couples - 27/09/2018 AccorHotels certified review
« Efficient, comfortable »

Never exciting but predictably efficient and comfortable. The only minor criticism was mould in the shower grouting

Traveller Couples - 21/09/2018 AccorHotels certified review
« Just what we wanted »

An overnight stop with an excellent breakfast to see us on our way across Germany. The welcome set the standard for a pleasant late evening snack and a good nights sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHILIP H., We very much appreciate your comments regarding your stay at the ibis Aachen Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Aachen Hauptbahnhof Claudia Gast general manager

Anonymous Business - 19/09/2018 AccorHotels certified review
« Feel comfortable »

Easy to find, close to the city

Gerd P. Business - 16/09/2018 AccorHotels certified review
« Fair service for a fair price »

Looking for a reasonable priced hotel during last week, there was only one choice to stay at Ibis.

Anonymous Families - 31/08/2018 AccorHotels certified review
« Good location and friendly staff »

Positives: nice and clean rooms, friendly staff, good location Negatives: room was a bit too small, no hand towels provided, no drinking water in the room

Roger B. Families - 17/08/2018 AccorHotels certified review
« Another excellent stay »

As usual we were courteously received and our keys and other information was ready when we arrived. Parking is convenient. There was a comprehensive selection for breakfast. Our room was well presented. We will, in fact, stay again next January.

Shushtarian M. Couples - 11/08/2018 AccorHotels certified review
« Cooperative receptions »

Excellent

Brian D Couples - 06/08/2018 TripAdvisor review
« Standard twin rooms are very small but a very adequate breakfast »

The hotel is located a few minutes walk away from the Hauptbahnhof - though beware there's a confusing brown direction sign at the end of Römerstraße pointing you back towards the station. We considered the standard twin rooms to be very small for two people and the bathroom was clearly designed to be

Paul Couples - 31/07/2018 AccorHotels certified review
« Overnight »

Great for overnight stay in very hot weather. AC was functioning but could have been cooler. Staff very pleasant and helpful as is usual in this hotel.

Friends getaway - 27/07/2018 TripAdvisor review
« No A/C! »

With the unseasonal hot weather, the room was stifling, & especially so with 2 people in a very small room. It would have been appropriate to have offered fans to guests, to at least move the hot air around! With climate change, it would be useful to invest in ceiling fans. A very small room for 2 people staying for a week.

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