Hotel - ibis Aachen Hauptbahnhof
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Ibis Hotel Hotel

ibis Aachen Hauptbahnhof Hotel

Zollernstrasse 2 
52070  AACHEN
GERMANY

582 reviews
TripAdvisor Rating Based on 582 reviews
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From 72.00 EUR Non member rate
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Languages spoken at the hotel
    • German
    • French

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Other sports activities (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Jogging track (Nearby)

Catering

  • 1 bar(s)

Business services

  • 5 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

Our hotel has 128 rooms, 20 of which are Studio Rooms with the option of a bathtub. All rooms are soundproofed and have air conditioning, a TV with a wide range of Sky channels and a functional desk.

  • 128 rooms
  • 73 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 6 family rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for ibis Aachen Hauptbahnhof

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 582 reviews
TripAdvisor review
Business - 03/09/2017
« Good quality/price »

The hotel is very close to the train station. I chose the checking in advance and everything was ready. The room is quite small but functional. WiFi connection worked pretty well. The staff is smiling and available A blanket could be proposed to replace the duvet

TripAdvisor review
malcolmd794 Couples - 30/05/2017
« Ibis Hauptbahnhof »

Rooms very cramped,particularly the "bathroom" which is too small for larger people.The floors are usually full of fluff (the soles of our slippers verify this) and this seems to be a common problem with Ibis hotels. One of the reception staff was most unhelpful and made every request a problem. If we stay in Aachen again, the Marschiertor Ibis is much better.

TripAdvisor review
Couples - 16/05/2017
« Good location »

Small room with a super small bathroom. Very clean and well maintained hotel. Noisy location but close to the city centre at walking distance of major cultural and shopping points. Protected car parking in the basement.

Our hotel has responded to the review
Our hotel has responded to the review

Dear francisb808, thank you very much for taking the time to give us feedback. We hope you enjoyed your stay in our hotel and to welcome you again in the near future. sincerely, Claudia Gast manager

TripAdvisor review
Family - 01/04/2017
« Very noisy hotel »

Arrived hurly at hotel.Being frequent travellers we known hotels have secure area for luggage until check-in time so you may enjoy your day. Not giving me any time to talk the employee lectured me on check-in time.Good one for customer service.

TripAdvisor review
Solo travel - 07/03/2017
« NO sound proofing vertically between floors1 »

I was awoken at 1 a m by television blasting out and lots of people talking. The noise was coming through the heating vents which rise vertically from floor to floor/room to room throughout the building! I eventually managed to get moved as the hotel was not full, but I could NOT recommend it to anyone who was not a heavy sleeper! A shame as the staff were helpful, room was comfortable and breakfast good.

TripAdvisor review
Business - 26/02/2017
« GOOD VALUE FOR MONEY , STANDARD IBIS »

Hotle and breakfast were ok, I just encounter an issue with the chair in the breakfast room which are made of wood and have some eneven angles, leading to my stockings to be broken, brand new stockings with a ladder , not so nice , I guess they need to change the chair for plastic ones , yes Women still wear stockings .. and are in Business too ..otherwise Good hotle no worries.

TripAdvisor review
Family - 11/02/2017
« Not luxury but convenient for an Aachen visit »

we now took this place for the 4th time because it is very close to the station and has an excellent price-performance ratio. The city is reachable by foot in about 15 min. The rooms are very compact but all facilties are appropriate, good in shape and very clean. There is no disturbance by any traffic noise from the street, only activities of other guests in the floor are sometimes audible. Recommendable for people who want to spend some days in Aachen without car and need a convenient place to sleep.

TripAdvisor review
Business - 06/02/2017
« Excellent situation and comfort »

The hotel is at 250 m from Aachen mainstation, which is very comfortable for travellers. High speed trains Thalys and ICE stop there. In addition the city center and main old buidings are at 20 minute walk. The hotel itself has the usual Ibis type of accommodation, which is fine. The reception is helpfull and cooperative.

TripAdvisor review
Family - 06/12/2016
« Aachen and the Christmas market »

Ibis Hauptbahnhof is situated near the old Inner city of Aachen, and a very good starting point for visiting the Christmas Market. The Townhall and the Chapel of Charlemagne with their beautifull lights were a wonderfull background.

TripAdvisor review
Family - 02/12/2016
« Christmas Markets »

Well positioned, 10 min. walk from centre and Christmas markets. Has private car park, but get their early to get place. Staff friendly and speak English. Second stay here, first time had very big room but this time just average size. Clean rooms. Good value for money.

TripAdvisor review
Solo travel - 24/04/2016
« Reasonably priced hotel »

A typical Ibis hotel, clean and functional. The staff are friendly and the rooms reasonably sized. Breakfast was ok but could do with hot food other than just scramble eggs. No restaurant in the hotel but there are several within 5 minutes walk.

TripAdvisor review
Couples - 30/03/2016
« Typical Ibis but staff not very friendly... »

OK location for the price, just a standard cookie-cutter Ibis with fairly small rooms and an underground car park. The staff are not the friendliest we have ever experienced - when I stopped at reception on our way out simply to ask for an extra pillow the receptionist (male) immediately interrogated our account on the computer and started lecturing me about having to pay for our dog and for parking - which we already knew and assumed had all been sorted out when we checked in as we had arrived by car and had the dog with us at the time! To add insult to injury he then told me to ask for a pillow later on when we came back! Other than that it was OK, about 15 minutes on foot from the centre.

TripAdvisor review
Couples - 15/02/2016
« Good location but ridiculous rooms »

The location of the hotel is great.. really close to the center and the stuff was really helpfull at all times. Also the parking is really cheap which is great since parking in Aachen can be really expensive. The only minus point was the room, really small room and ridiculous compact bathroom. Also it was a bit noisy at night and we couldn't get a good sleep. not sure i would stay in this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibis Guest BAF22, Thank you for taking the time to tell us about your experience at the ibis Aachen Hauptbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. To explain the size of our rooms we can just say that our standard rooms are 14m² each and the bathrooms are 2,8m² . If you feel not so comfortable with this size, there is also the possibility to book our studio rooms which are double the size – and even the bathrooms are larger. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely ibis Aachen Hauptbahnhof Claudia Gast manager

TripAdvisor review
Family - 04/01/2016
« Definitely 2star hotel »

The hotel was very basic. Rooms and bathroom very small. No tea or coffee making facilities in the room. Location was great though - in walking distance to the Christmas markets. Requested adjoining rooms but the children where placed two floors down.

TripAdvisor review
Family - 25/10/2015
« Not bad but probably better for business travel »

What you would expect of Ibis, but I think the other Aachen Ibis is actually slightly closer to the train station, despite the name! Service level varied - night staff were very good and accommodating, day staff seemed less interested, maybe distracted.

TripAdvisor review
Solo travel - 17/10/2015
« Excellent staff team »

Great location, very well maintained hotel, secure under-garage, excellent German breakfast at a reasonable price. Everything positive about this stay especially the excellent staff team who were very helpful, pleasant and seemed to be genuinely interested in doing their job in a thoroughly professional manner. Thanks.

TripAdvisor review
SA133 Business - 28/09/2015
« Perfect choice for stay in Aachen »

Very good location (close to the railway station), clean room with a flat TV screen, kind and helpful staff, toothsome breakfast... Next time I will visit Aachen I will certainly choose Ibis Hauptbahnhof again.

TripAdvisor review
MichaelTait Solo travel - 28/08/2015
« A Good Staging Post »

I almost always stay here when coming from Britain to Germany or returning home. The hotel is handy for the station and also for the centre of Aachen. The staff are welcoming, the rooms are clean and comfortable and the wifi good. Ask for a room on the side away from the street.

TripAdvisor review
Friends getaway - 24/08/2015
« good hotel »

it's not fancy, the rooms are a bit basic, but the service from the staff is great, and the location is ideal - minutes from the train station and only a short walk from the centre. We found that the breakfast was expensive and very basic so made other plans. Overall a reasonable priced, clean friendly hotel.

TripAdvisor review
LoveChicago Couples - 06/06/2015
« Budget hotel near train station »

We've stayed in a lot of Ibis hotels, they aren't fancy and provide the minimum in terms of extras but if that is what you are looking for, a decent clean place to sleep, then this place does the job. There are two Ibis hotels within walking distance of the main train station and they are both well marked at the train station. I turned right out of the station and when I got to the next big street you can see the hotel. No more than 10 minutes on foot. 15-20 minutes on foot to the old center. Breakfast 11€ extra. Online check in, key was ready for me when I got there. Free wifi throughout the hotel, if you have a car, parking is a reasonable 7€ per day. Hair dryer in bathroom, soap dispenser on wall. No safe, no tea service like the Novotel I stayed at a couple of days earlier. If you think you need to take a taxi back to the hotel, make sure you bring something with the address, my driver went to the other Ibis hotel before finding mine. And there are two other Ibis hotels in town, one an Ibis Budget, the other an Ibis Styles so make sure you know which one you are at! Accor.com sends me deal emails all the time and when I saw a 3 for 2 deal I booked this nonrefundable deal and got it for 38.22€ per night, with the strong dollar that was $41.65 per night

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