ibis Tours Centre Gare Hotel 3 stars

TripAdvisor rating 3.5/5 797 reviews
ibis Tours Centre Gare
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Hotel extras

  • Accessible: train station 328 yards (300 m) away, A10 highway and public transit

  • Conference center 437 yards (400 m) away

  • 15 min walk to city center

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 5.00 EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Golf
  • Boat excursions
  • Other sports activities
Business services
  • Web corner
  • Copy/print service available

Hotel location

ibis Tours Centre Gare

1 Rue Maurice Genest
37000
tours
france

Tel: +33247703535

Fax: (+33)2/47703510

Contact email

Check-in from 12h00

Check out up to 12h00

  • CHAMP GIRAULT :   6 CHAMP GIRAULT

  • By plane

    PARIS ORLY At 220km / 136.71 miles

  • By car

    TOURS CENTRE At 1km / 0.63 miles

  • By train

    ST PIERRE DES CORPS At 5km / 3.13 miles

  • By train

    TOURS At 0.3km / 0.19 miles

GPS :47.387513, 0.69834

Currently, close to our hotel

Tours Town Hall, visit

From 01/01/2019 to 31/12/2019

At 814 m

Cathédrale Saint-Gatien in Tours, visit

From 01/01/2010 to 31/12/2019

At 932 m

Our accommodations

Warm, modern  en comfortabel, met een zacht bed en een functionele badkamer. De kamer beschikt over alles om u thuis te laten voelen

Standard Room with 1 double bed

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard 2 Single Beds

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Connecting rooms

  • Max. number of persons: ‌4
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

Bistro Régent Tours Centre

Type of cuisine: Bistro

GRAPE BAR

Photo non contractuelle / Strictly non binding

Our guest reviews for
ibis Tours Centre Gare

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

2,397 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

797 reviews

Professional and friendly staff

Customer review rating 4.1/5

H C. Couples - 12/07/2019 AccorHotels certified review

A very stylish and hip hotel. Great breakfast and room for the price

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sylvie ROMA - Directrice

Ms

Customer review rating 4.1/5

Helene S. Couples - 02/07/2019 AccorHotels certified review

The stay was comfortable and the staff were friendly and helpful. The only problem I found was the bathrooms which I found too small and claustrophobic. The hotel is well placed and within easy walking distance into the town.

Dear Mr & Mrs S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, S ROMA Manager

Stay at Tours

TripAdvisor rating 3.5/5

Sherpa23454670286 Couples - 02/07/2019 TripAdvisor review

The hotel was comfortable although the bathroom was very small. Other than this the hotel was clean and the staff friendly and helpful. The location was well located and within walking distance of the town centre.

Thank you very much for taking time to give us a feedback regarding your stay in our hotel. Despite the size of our bathrooms, we are pleased to read that you had a good time with us, and we are looking forward to welcome you again soon. Kind regards, Mickael

Excellent customer service

Customer review rating 4.1/5

Peter Couples - 26/06/2019 AccorHotels certified review

A lack of reception facilities and staff operating under stressful conditions but endeavouring to do their best. Despite booking and paying in advance for three nights bed and breakfast (ref: confirmation email sent by you, 21/04/19, booking ref: HHPDCXMQ - we will forward to you as well) there was no record on your system, so we had no breakfast because it would have meant paying an additional £60.00. The room and facilities were otherwise up to the usual IBIS standard. This is the first time we have had a problem we hope you can resolve it

Dear PETER I., We very much appreciate your comments regarding your stay at the ibis Tours Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning your booking with breakfast , I confirm that we refund your 60 € by APOL today . We are very sorry for the disturb but it was an informatique problem. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S ROMA Directrice

Good, clean hotel. Good breakfast.

Customer review rating 4.1/5

David M. Couples - 24/05/2019 AccorHotels certified review

Location good. Hotel clean and well presented.

Customer review rating 4.1/5

Paul M. Solo - 17/05/2019 AccorHotels certified review

Great location. Had an issue with the heating but was moved to an upstairs room. Very impressed.

A nice nights stay

Customer review rating 4.1/5

Notley-lad Business - 03/05/2019 AccorHotels certified review

Rooms are a little small but fine for one or two nights. The bathroom is particularly small - there is just about enough space to do what you need to do, but it is tight. The bed was comfortable and the room was a good temperature so I had a good nights sleep which is an important element of a hotel room. Breakfast was a little disappointing for a hotel like an IBIS. The buffet was limited and there were no hot options unless you wanted to wait several minutes to boil your own egg! Staff were all excellent. I didn’t use the restaurant, but it was busy at lunchtime with quite a few diners coming from outside the hotel, which is a good sign.

Dear Mister H., We very much appreciate your feedback regarding your stay at our hotel. We are pleased to read that you had a good time with us, and your comments will help us improve our services to all our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one. Kind regards, Mickael - Community Manager

Small but clean and comfortable rooms.

Customer review rating 4.1/5

Andrew S. Families - 22/04/2019 AccorHotels certified review

Nice Hotel conveniently placed in the City Centre opposite the train station. The rooms were small but clean and comfortable. Nice bar area and restaurant..

Dear Mister and Miss S., We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mickael - Community Manager

Dr

Customer review rating 4.1/5

Anonymous Couples - 18/03/2019 AccorHotels certified review

Lovely

Dear Mister D., Thank you very much for your review regarding your stay at the ibis Tours Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcoming you again soon. Kind regards, Mickael - Community Manager

Just a shame, foutage de gueule in french

TripAdvisor rating 3.5/5

Marc D Business - 10/02/2019 TripAdvisor review

Hotel was in works. No mention on the website. No Breakfast Buffet. No Bar. No restaurant. Low pressure in the shower. No welcome drink despite my Silver Status. Just ridiculous. My worst ibis experience so far. Unfortunately just after another very average one. Maybe time for me to look for another loyalty program.

First of all, please let us thank you for taking time to get back to us regarding your stay in our hotel. We are trully sorry that your experience was not the one you expected. We did some major works in our hotel, in the lobby and restaurant. Please be sure that this information was on our website, so our customers could get the information before booking a room. I would like you to give us another chance and we are looking forward to welcoming you soon again, so you can discover the new lobby and restaurant. And we will obviously make sure that your welcome drink will be given on your arrival. Kind regards, Mickael

One night in Tours

TripAdvisor rating 3.5/5

H7988KSjohnf Couples - 25/01/2019 TripAdvisor review

We have stayed here before and the area is quiet despite being close to the main railway station, the rooms are quiet but very small the toilet and shower was the smallest possible and only suitable for very thin people as there is no room to manouvreThe hotel restaurant was undergoing renovation as was the bar area so a bit restricted, but no price reduction, or addition loyaty points for the inconvenience as we had to go out for a meal, which in Tours is expensiveIt is a convenient stopping place en-route so we will probably us it again

Dear John, Thank you for your feedback about our hotel. As you mentioned, our hotel is having refurbishment in the restaurant and lobby area. In a few days, we will offer you a very new experience ! We are looking to welcoming you again soon, and will be pleased to show you our brand new areas. Kind regards, Mickael

unprofessionnal

Customer review rating 4.1/5

David C. Business - 18/12/2018 AccorHotels certified review

I booked a room a few days before. The day I was supposed to check in, I received an e-mail saying that there was works being carried out in the hotel and that that restaurant room was not available for dinner, breakfast, etc.... I find that unfair and not in line with my vision of the AccorHotels standard. And finally the price was full rate despite the fact that half of the facilities were available. I ended up on my intiative, having my breakfast at the Mercure hotel accross the street.

Dear DAVID C., Thank you for taking the time to tell us about your experience at the ibis Tours Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very comfortable stay and a good location

Customer review rating 4.1/5

Paul K. Couples - 19/11/2018 AccorHotels certified review

Great service and an ideal location for visiting Tours , underground parking was essential for me so the location was ideal.

Dear PAUL K., We very much appreciate your comments regarding your stay at the ibis Tours Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandrine R.

RAS

Customer review rating 4.1/5

L. Business - 15/11/2018 AccorHotels certified review

RAS

Convenient location and good to access major roads.

Customer review rating 4.1/5

Anonymous Couples - 11/11/2018 AccorHotels certified review

Good for an overnight stay.

Good hotel in good position

TripAdvisor rating 3.5/5

Trek65509630815 Solo travel - 04/11/2018 TripAdvisor review

A pleasant and convenient stay. The hotel is quite close to the station, and from the station runs the tramway which gives easy access to the centre of the town. It is not the fault of the tramway that it runs N - S while the interesting parts of the town run E - W.

Customer review rating 4.1/5

Peter S. Couples - 03/11/2018 AccorHotels certified review

The staff on the evening we arrived were not very friendly, the ambiance of the reception and the lobby was not very welcoming and the dining area did not convey sufficient confidence to mske us feel we wanted to eat there. While the bed in our bedroom was extremely comfortable, the design of the room and the bathroom left much to be desired. Not the best Ibis we have stayed at.

Very good xHo

Customer review rating 4.1/5

Pwatson Couples - 07/10/2018 AccorHotels certified review

Hotel in prime location for walking in to town centre for bars and shops

Dear PHILIP W., We very much appreciate your comments regarding your stay at the ibis Tours Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine MILINAIRE Adjointe de Direction

Good no frills hotel

Customer review rating 4.1/5

John Couples - 26/09/2018 AccorHotels certified review

Very satisfied. Central location, rooms on the small side, but OK.

Does the job

Customer review rating 4.1/5

Michael Couples - 23/09/2018 AccorHotels certified review

Deciding to make an extra stopover on our trip through France, decided to overnight in Tours. Chose the Ibis and booked in on-line with ease. Arrived and we were expected and welcomed with the usual pleasant receptionist. Parking no problem and we had a pleasant evening in Tours followed by a comfortable night. After a satisfying breakfast we departed on our way. Wish all hotels could offer this level of service.

Dear Michael,, We very much appreciate your comments regarding your stay at the ibis Tours Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine - Adjointe de Direction
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