Hotel - ibis Strasbourg Centre Historique
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Strasbourg Centre Historique Hotel

3.5/5 1,553 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Internet access via Fiber Optics
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 5  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Welcoming, modern and comfortable, with a cozy bed and functional bathroom. The Ibis room has everything you need to enjoy your stay

  • 244 rooms
  • 244 non-smoking rooms
  • 5 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Internet access via Fiber Optics
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 5,765 reviews

Our guest reviews for ibis Strasbourg Centre Historique

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 1,553 reviews
Anonymous Couples - 11/01/2019 AccorHotels certified review
« small but clean, pretty room »

The staff was friendly and competent. The room was a little small and didn’t have a refrigerator but was clean, which is most important to me. Additionally it only takes a 10min walk to petit france. great for a short stay!

Our hotel has responded to the review
Our hotel has responded to the review

Madame, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées. Sandrine Responsable Suivi Clients

Paul T. Couples - 09/01/2019 AccorHotels certified review
« Good Stay »

The location was really convenient and the staff helpful. The room was great overall, although I wish that the bathroom would Be a little bigger.

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Sandrine Responsable Suivi Clients

Alexandra Couples - 08/01/2019 AccorHotels certified review
« Great location, nice staff »

The room is tiny but it has all the necessary things and is quite comfy. The location is really superb - just a few minutes' walk to Petite France. There are also lots of shops and coffee houses around. A nice surprise - we recieved a Christmas chocolate pack as we checked in :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandrine Responsable Suivi Clients

Ute B. Families - 07/01/2019 AccorHotels certified review
« Nice stay »

The hotel is in a good area and in walking distance to Petite France. Check in was fast and easy. The room we stayed in was very small and the bathroom smelled moldy and wasn't very clean. Breakfast was adequate for the price. All in all a pleasant stay for one night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sandrine Responsable Suivi Clients

A. Couples - 07/01/2019 AccorHotels certified review
« A. »

The bed was comfortable. The room was clean. But the toilet was smelly. I guess the smell was coming from the bath water hole.

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Auch wenn wir es bedauern, dass Sie keine besseren Erfahrungen bei uns gemacht haben, hilft uns Ihre Beurteilung dazu zu lernen und uns zu verbessern. Wir arbeiten daran, es unseren Gästen an nichts fehlen zu lassen. Wenn Sie uns die Chance geben, Ihr Vertrauen zurück zu gewinnen, garantieren wir Ihnen, unser Bestes zu geben, damit Sie genauso gute Erfahrungen mit uns machen können, wie andere Gäste. Mit freundlichen Grüßen, Sandrine Responsable Suivi Clients

02Benjamin51 Couples - 06/01/2019 TripAdvisor review
« Ibis as promised, but »

Not my first time as an Ibis guest. This time for 4nights. You get a nice comfortable room and great breakfast. And this Ibis property delivers as good as promised.But....Cause we planned to take day trips out of Strasbourg, my reservation didn't include breakfast.For my surprise, the second day of our stay I got an email from the hotel including the bill for our stay.Didn't give it too much attention till we went that night to their coffee bar and asked to charge the bill to our room, I was told that I cannot, bill is closed.Went to the reception and asked how come I cannot charge the drinks to my account? The answer was that my recervation didn't include breakfast therefore bill is closed.If I want to be able to charge other things I have to leave a deposit with my credit card. So I did.Next morning we went for breakfast. No can do. Your reservation doesn't include breakfast. Go to the reception!!So here I went to the reception, told them the story of the previous night and as I left the deposit as requested, I don't understand what's their problem now. I was told that that's the way the system works and that every time we want to have breakfast, i must approach the reception first (strange, that's was not the case at the coffee bar)So, the way I see it: I thought I was a guest at an hotel for 4 nights that offers more than a room to sleep. The hotel saw me as somebody that came to sleep only!!!They asked for a guarantee for "extras" on my second night, but that was good for the bar and not for breakfast.So basically, if they wouldn't have closed the bill on my second day, and if at check in time I was explained their policy and asked for the guarantee then, all these miss understanding could have been avoided and therefore I would have rated the service higher.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sandrine Responsable Suivi Clients

Alison Families - 04/01/2019 AccorHotels certified review
« We had a very enjoyable stay »

The food was good and the staff were really friendly and helpful. The room was clean and comfortable and quiet. The location was accessible to the old centre and it was not too far from the railway station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALISON W., We very much appreciate your comments regarding your stay at the ibis Strasbourg Centre Historique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandrine Responsable Suivi Clients

Raquel Families - 01/01/2019 AccorHotels certified review
« We had a great stay!We will come back! »

We had a very nice stay! Perfect location a few minutes away by a nice walk to the center and Petit France vey close by. Lovely welcome from the staff with a bag of delicious Christmas chocolates. Simple,confortable room with the esentials for a nice stay,lovely view to the cathedral and the river,very very quiet. Confortable bed and pillows. Good shower tenperature and presure. Free private parking in front of the entrance. Very nice atmosphere at the reception and entrance. We really enjoyed our weekend. It was the perfecta choice for our stay in Strasbourg and we will come back!

Our hotel has responded to the review
Our hotel has responded to the review

Estimada RAQUEL D., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Strasbourg Centre Historique. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Sandrine Responsable Suivi Clients

Anonymous Couples - 01/01/2019 AccorHotels certified review
« great »

great

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Sandrine Responsable Suivi Clients

Nancy Couples - 26/12/2018 AccorHotels certified review
« Good location and breakfast »

The hotel is situated really close to the city center only 6 min by foot. The room is small but it is clean and the breakfast is full with many options. We stayed there for Christmas and even though the hotel was full, the staff was very polite and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Sandrine Responsable Suivi Clients

Mrs N. Business - 19/12/2018 AccorHotels certified review
« Comfortable and familiar. »

I regularly stay at the Ibis Centre Historique in Strasbourg because it is familiar, comfortable and no excesses. I especially like your Chambre Femme! But one thing I really miss is the BBC World chanel on your tv system. I am relying on international news in my work som withour BBC and/or CNN I do struggle.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sandrine Responsable Suivi Clients

Paloma A. Couples - 18/12/2018 AccorHotels certified review
« Comfortable and well located hotel »

Well located hotel, 5 minutes walked from the Petite France, with a public parking next door, and with all the necessary services for a comfortable stay. Very friendly staff, good breakfast and dinner buffets. Certainly a good choice to visit this beautiful city.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Sandrine Responsable Suivi Clients

Olga G. Couples - 17/12/2018 AccorHotels certified review
« Good location:easy walking distance from the railway station and short distance walk to Petit France! »

Hotel is nice,rooms are small like all IBIS rooms,but very functional with excellent comfortable bed and nice new bed linen! Breakfast is basic,but more than enough! Room and a Bathroom very clean!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandrine Responsable Suivi Clients

Chávez Couples - 16/12/2018 AccorHotels certified review
« Disappointed »

The hotel quality was a bit inferior to other Ibis I have been in. Bathroom was too small and looked old.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Huésped, Muchas gracias por dedicar el tiempo a compartir su opinión con nosotros. Nos hubiera gustado que tuviera una mejor experiencia en nuestro hotel y es por ello que tomamos nota para mejorar los puntos que no fueron de su agrado. Día a día nos esforzamos en ofrecer una experiencia excepcional a nuestros clientes y es evidente que esta vez no pudimos alcanzar nuestro objetivo. Le agradeceríamos que nos diera otra oportunidad y puede estar seguro que trataremos de hacer todo lo posible para que tenga una excelente experiencia en nuestro hotel de la cual muchos huéspedes ya han tenido la ocasión de disfrutar. Atentamente, Sandrine Responsable Suivi Clients

Jack Solo - 15/12/2018 AccorHotels certified review
« I've stayed in better Ibis Budget Rooms »

I received a SMS to say my hotel room was ready, however there appeared to be some confusion at reception regarding the availability. When I finally entered my room, I found two cleaning staff sat on my bed, having a chat and using their mobile phones. They asked me to come back in 10 minutes as the room appeared not to have cleaned or bed made. For the price paid, I would have expected a higher quality of hotel environment. The ground floor communal area appeared to have been made to feel modern, however it was still evident that the hotel was rather dated. As for the room, it was unbelievably small, I couldn't even sit properly on the toilet because of a lack of space in the bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JACK S., Thank you for taking the time to tell us about your experience at the ibis Strasbourg Centre Historique. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have taken the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandrine Responsable Suivi Clients

Anonymous Couples - 15/12/2018 AccorHotels certified review

Personal very friendly but they need to wear proper clothes and not sweatshirts. Also the bathrooms are a joke. Hardly any space to turn around

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sandrine Responsable Suivi Clients

Paul-radu G. Business - 14/12/2018 AccorHotels certified review
« Nice room, good area, polite and helpful staff. »

I liked the room, even though it was small, and the staff was really helpful. I would have liked some news channels on TV. But for the rest, great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandrine Responsable Suivi Clients

Mr. A. Business - 14/12/2018 AccorHotels certified review
« Pleasant stay »

The overall experience of the hotel was pleasant. The hotel was clean and the restaurant had decent food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sandrine Responsable Suivi Clients

R S. Couples - 12/12/2018 AccorHotels certified review
« Sufficient »

.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sandrine Responsable Suivi Clients

Anonymous Families - 12/12/2018 AccorHotels certified review
« Neutral experience, pleasantly surprised we could walk everywhere from the hotel, the size of the two single beds was too small »

We arrived before 3pm, as announced, yet our room was not ready and we had to wait for ONE hour until it was. We were not even offered a beverage on the house to compensate for this error on your side. Disappointing. Staff was somewhat friendly. The espresso was sensational. Have had much better experiences on business trips when staying at Accor hotels around Europe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. The hotel is complete and customers can leave the room at 12 p.m so staff need to clean the room then and at 15 pm all is not available. Sincerely, Sandrine Responsable Suivi Clients

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