Hotel - ibis Paris Coeur d'Orly Airport
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Paris Coeur d'Orly Airport Hotel

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3.5/5 2,381 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Accessible bathroom
  • Pet allowed 5  EUR
  • Air Conditioning
  • PARIS ORLY

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 6 meeting room(s)
  • Web corner
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Hotel location

Our rooms

Equipped with the new Sweet Bed by ibis bedding, all our rooms are air conditioned and furnished with a double bed, bathroom, desk, free WIFI and a flat-screen TV with all the main channels.

  • 393 rooms
  • 180 non-smoking rooms
  • 8 rooms for people with reduced mobility
  • 4 family rooms
  • 42 connecting rooms
  • Extra bed in room for child
    • Data port in room
    • Emergency exit map
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • High speed transmission line
    • RJ 45 outlet
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 9,431 reviews

Our guest reviews for ibis Paris Coeur d'Orly Airport

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 2,381 reviews
AccorHotels certified review
Natashamijuo' Families - 16/02/2018
« Nice stayed in ibis hotel airport »

The staff really nice, the room clean and the location really near from the airport..

AccorHotels certified review
Peter Y. Couples - 16/02/2018
« Fine for an overnight stay »

Room was clean but rather cramped. Staff were friendly and helpful.

AccorHotels certified review
Sarah H. Couples - 15/02/2018

Small room but very friendly service

AccorHotels certified review
Anonymous Business - 15/02/2018
« Trip in Orly area »

It was OK

AccorHotels certified review
M. Business - 09/02/2018
« Crowded and simple tiny room »

Expensive rate for what one gets. Breakfast-buffet is very basic. The room is small and does not come with any luxury as a coffeemaker e.g. Only two (hidden) power-sockets available; not convenient for business-travelers. The staff of the bar in the lobby had difficulties keeping up with the lines queing up. And as I could discover the TV only offered one foreign (BBC world) channel.

AccorHotels certified review
Marina Couples - 08/02/2018
« OK hotel to spend a night before early flight »

OK hotel, small and old room

AccorHotels certified review
D. Business - 07/02/2018
« Cool »

En transit

TripAdvisor review
Carlos S Business - 02/02/2018
« Good Facilities, but ... »

Arrived at the restaurant around 21:30h Asked for my meal - at around 10:20h nothing, no one even looked. Called someone that apologized for the delay and finally brought my meal - "re-heated" without a doubt. After a long working day, had half of it, paid and left.

AccorHotels certified review
Anonymous Business - 27/01/2018
« Ok »

Not good for the price. Very small bathroom even if we move hand gets hurt.

AccorHotels certified review
L. Business - 26/01/2018
« I've got the premium card, i made check in on line and i spent 20mn to check in in the hotel »

supply & breakfast basic

AccorHotels certified review
Daire M. Solo - 21/01/2018
« Super location if you are on an early flight »

Very straight forward check-in & check-out

AccorHotels certified review
Anonymous Business - 21/01/2018
« Top »

Ras

AccorHotels certified review
Aj G. Business - 19/01/2018
« Nothing special »

Rooms ok but problems with tv reception at times. Internet gives intermittent service. Breakfast poor no hot food available. Cleaners can be noisy and don’t take notice of do not disturb signs !

AccorHotels certified review
Saane R. Solo - 15/01/2018
« Good »

Experience was good although there was no face cloth and no instruction for TV and I had to call reception for help to find an English speaking chanel.

AccorHotels certified review
Michael Couples - 10/01/2018
« Unlikely to be repeated. »

Our room was extremely hot when we arrived. After discussions with technical staff we were informed that the room heating was set to "heat" only as it was January. The AC was switched off, the only way to cool the room was to use a special key to open the window. The window was opened and when the room cooled down was closed by hotel staff. Guests have no way to control heating or cooling. When we went down to dinner there was a long queue of people waiting so we went to the Novotel next door. At Novotel it was chaos, no one seemed to be in charge. We were persistent and were told that the wait would be at least 30 minutes, we found a booth to wait in and have a pre-dinner drink but were ignored by staff. and left. Back at the Ibis the queue has diminished and we had dinner, staff were attentive.

TripAdvisor review
ari146 Couples - 10/01/2018
« Nice layover at Orly, slight irregularity with processes »

Second time at Ibis Paris Orly, conveniently by the terminal through a new walking bridge. The check-in this time was a bit hassly as the first room allocation was to a room already occupied. The rooms was of course changed (after having three times asked if we were sure there was somebody in the room... how can't you be sure if someone is clearly snoring on the bed and there is luggage and clothes in the room.... Quite odd to ask it three times?). The second room was unfortunately a smoking room and we needed to change it immediately as well. The third room was allocated by another person at the reception and she seemed to understand the problems and made sure that the next room meets all criteria stated in our booking: a non-smoking twin room. Finally we got ourselves in a correct room which was just as it should. The overnight itself and the breakfast buffet were good Ibis standard, everything fine with it. Will definitely stay again on our next trip through Orly. I am just wondering how well the staff is trained or are they often using temporary personnel as it sometimes feels like you are not take very seriously as a client or the person is just doing the minimum without too much concentration. This happens more rarely than the good experiences though. The only thing which is scaring is that the system allows double allocation of room which enables giving strangers a valid key to a room already occupied by other client. This does not increase the feeling of security, especially if you happened to be the one sleeping in your room when somebody enters your room with a valid key....

AccorHotels certified review
Samir Solo - 05/01/2018

Not bad.

AccorHotels certified review
Craig O. Families - 02/01/2018
« Never again. Your company should be ashamed. »

This was the worst hotel I've stayed at in quite some time. There are two positive things I can say about this hotel and then I'll leave the detailed nightmare of my stay. First - there's no bugs/rodents/insects... so that's a plus. Second - when I had to pay for a second room because the first room was too small for two people they had another room available. Those are the positive items. Here's the issues: if you're parking a car here you can't park anything about a midsize in the garage - it's impossible. I had a VW Passat and cleared the corners at the entry by no more than 2-3 inches when turning in. Also the entry to the garage (which is for three hotels - not one) is marked with a very small printed sign which is somewhat difficult to see when it's raining. After checking in and getting to my room, there was one double bed. I reserved a triple room because I was travelling with my 18 year old niece. I called back downstairs and they said I'd have to come to the lobby to get another room (any decent hotel would've brought the keys to me... but this isn't a decent hotel). After getting the keys and going to the second room I opened the door to two twin beds. I'm 6'4" and my feet go off the end of European single beds... so we had to go back down to the lobby (because, as I mentioned, bringing keys to a guest after a mistake isn't possible at this hotel). The third room did have the correct bed combo, however the single bed literally was a pull-out from some type of odd contraption. The entire room was literally 9 feet by 14 feet including the bathroom. It was the smallest hotel room I've ever seen - ever - anywhere. I've stayed in cabins on cruise ships that were larger than this room. We had the room reserved for two nights and the second night I got a second room so that my niece could sleep in a bed that was an actual bed. Oh and there's no airport shuttle - you have to catch the bus that isn't provided by the hotel - and that runs 6am to 10pm. We did a day-trip to Rome with the flight leaving at 7:10am and returning at 10:35pm - which meant this was of no use to us. Instead I had to go park at Orly airport for the day (which was close to $40 just FYI). Speaking of the parking - you can't pay at the front desk or have it added to your bill. You have to pay by cash or card at the kiosk on level -1 in the parking garage. The credit card reader at the exit doesn't work so you can't pay there (that was as of the 29th of December). We went next door to the Novotel to eat because after the room fiasco I wasn't risking consuming food at this hotel. Overall, this is one of the worst hotels I can recall walking into. If the hotel were in the United States I would've demanded a refund and slept in my car. On TripAdvisor there's nothing but bad reviews recently - now I understand why. I would appreciate a refund for the 2nd room that I paid for on the 2nd night, though I seriously doubt that will happen. If this were a hotel in the US I would be reaching out to the Better Business Bureau to file a complaint. Your hotel's staff should be ashamed of their lack of service and your company should be ashamed that things such as shuttles and parking accommodations are so disorganized.

AccorHotels certified review
Eka Friends - 15/12/2017
« Normal »

The Hotel is next to the airport and almost no one could speak proper English ( mostly every tourist speaks english). Therefore it was difficult to communicate with the stuff. Also, I was charged 230 euros deposit on the arrival and then 175 euros for the hotel. Even though I was told 230 euros was a deposit, I still haven't got my money back and now I am dealing with this matter through my bank. Apart from it everything was ok.

AccorHotels certified review
Anonymous Business - 11/12/2017
« the 1 night stay over was fine »

It was comfortable. Breakfast was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y., Thank you for taking the time to tell us about your experience at the ibis Paris Orly Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Grégoire - Room Division Manager

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